Position Description

Risk Insight Analyst

Here at the Bank of New Zealand we are focussed on delivering an exceptional
service to over 1 million New Zealanders, helping them to achieve their financial
goals. At the heart of what we do is a belief in the potential of our customers and
communities, and in each other. We share a common set of behaviours about:
• Being authentic and respectful • Working together • Creating value through
excellence
At BNZ we believe that listening and engaging with our customers is essential to
delivering on their needs. Our culture is one which will encourage you to take
accountability, to ‘own it, do it’ and to ‘make things easy’. We are passionate about
investing in our people and we are committed to providing you with interesting and
challenging work, great career opportunities and a supportive environment to enable
you to
Reports to:achieve
Head of your career Risk
Operational goals and aspirations.
& Performance
Location: 80 Queen St, Auckland
Grade/Band:
Business Unit: Risk Management
Team: Operational Risk & Performance

Purpose of position:
Support the delivery of world class risk oversight for Operational Risk & Performance. This role is
responsible for providing effective risk oversight through targeted/thematic reviews across key risk
hot spots/emerging risks to assess how well risk is being managed across BNZ, and delivering
actionable insights to support continued focus on risk maturity across the enterprise.

Key accountabilities:
 Targeted and thematic oversight activity to identify current risks and emerging trends
 Leverage analytical tools to collate and analyse key risk data to monitor performance against key
measures and enable senior management to make informed decisions by delivering actionable
insights.
 Communicate and present risk oversight observations with key stakeholders through various
forums to facilitate great risk conversations.
 Play a key role in providing robust challenge and advice on portfolio oversight, risk appetite and
other risk management frameworks.
 Stakeholder engagement through building and managing networks across the business, and
wider Risk team stakeholders to enable an effective oversight framework.
 Supporting the Head of Operational Risk & Performance, and the Chief Operating Officer Risk
with various activities targeted at lifting assurance capabilities.
 Be an advocate of risk, and promote a strong risk culture throughout the Enterprise.
 To ensure legislative compliance, you are accountable for individual workplace health and safety
training, compliance and performance including managing and reviewing all recorded hazards,
initial discomforts, accidents, incidents, workplace injuries and rehabilitation.

Core capabilities:
Consulting & Advice Focus - Provides expert and valued advice to support customers (internal and
external) and build trust.
 Draws on own knowledge and expertise to provide basic advice to customers.
 Uses appropriate questioning techniques to understand the underlying issue for a customer.

Communicating with Influence - Engages and inspires others through clear and persuasive
communication.
 Uses information, facts and figures to explain an idea or concept.
 Presents information in a clear and structured manner, both verbally and in writing to ensure a
positive response from the audience.
 Tailors communications to suit the audience and uses a range of influencing techniques to build
support.
 Supports messages with relevant examples, demonstrations and stories.
 Communicates issues clearly and credibly with different audiences.
 Handles challenging questions confidently and constructively.

Managing Change - Brings people along with change to deliver excellent change outcomes.
 Maintains a positive attitude during times of change.
 Works effectively even when faced with disruption and uncertainty.
 Supports others during times of change.

Continuous Improvement & Innovation - Improves the efficiency and quality of existing processes and
systems to create new opportunities.
 Identifies everyday process improvements and innovative ideas within own team and takes
ownership to lead and implement.
 Adopts new ideas and approaches with a positive attitude.

Analysis & Problem Solving - Sources and uses relevant information effectively to identify problems
and offer sustainable solutions.
 <E> Quickly absorbs, synthesises and identifies trends in vast amounts of information from diverse
sources.
 Reads the situation well and knows when to allow time to work through complexity and when to
move quickly on decisions or solutions.
 Questions underlying assumptions and concepts where appropriate when analysing and solving
problem.

Managing Risk - Monitors and controls risk to ensure sustainable business and customer outcomes.
 <A> Assesses the probability and potential impact of risk for customers and the organisation by
applying appropriate risk analysis methods and tools.
 Engages appropriate ‘risk’ experts as needed.
 Educates and coaches others in understanding risk and implementing policies.
 Initiates policy change conversations when operating risks are identified.

Delivering Results - Plans effectively and takes accountability for delivering on expectations.
 <A> Defines and constructs the parameters, processes and resource requirements for successful
delivery of major initiatives.
 Develops plans according to stakeholder requirements, and business context.
 Regularly reviews plans and performance, and revises according to risks or impacts.

Networking & Connecting - Builds strong relationships and extensive networks.

 <E> Builds and utilises strategic relationships across and beyond the organisation.
 Creates and facilitates forums to develop new communities, e.g., communities of practice, online
communities and interest groups.
 Identifies and engages key industry and community contacts who may be helpful to achieving
Group goals.

Business Acumen - Understands the business and executes business plans to maximise performance.
 <E> Anticipates a broad range of internal and external trends and evaluates their potential impact
on commercial outcomes.
 Applies comprehensive knowledge and in-depth understanding of the global socio-economic,
political, legal, technological and regulatory environment to inform business plans.
 Identifies and evaluates strategic opportunities based on commercial return.
 Mentors and coaches others to develop their business acumen.

Other skills and knowledge:

 Sound knowledge and understanding of bank portfolio, drivers and measurement processes and
techniques
 Consultative approach, ability to engage and influence a wide range of stakeholders
 Time management skills
 Excellent written and verbal communication skills
 General accounting, finance and business skills and experience

Experience:
Essential –
 3 or more years’ experience in banking/finance/risk experience
 Excellent communication and interpersonal skills
 High level of attention to detail
 Solid understanding of analytical techniques
 Experienced working with visual analytical tools such as Tableau, Hadoop, Excel and other
Microsoft Office Software.
Desirable –
 Experienced in Operational Risk, Compliance or Credit Risk.
 Preparation and reporting experience an advantage.
 Proven track record of problem solving in complex environments.

Qualifications:
 Postgraduate tertiary qualification in disciplines of accounting, finance and/or project
management, advanced project management qualification.

Direct reports:
Nil

Working relationships:
Internal –
 CCO Risk Team
 Head of Operational Risk & Performance Chief Risk Officer and Risk leadership team
 Risk colleagues across 3 lines of defence
 Finance Reporting Team
 Equivalent functions within Group
 Various governance forums

External –
 External networks

Financial delegations:
 Nil

Risk management:
 Ensure that proposed changes to risk appetite and risk settings are aligned with the Bank’s
strategies and have appropriate business engagement and governance approval before being put
into practice.
 Provide professional and ethical behaviour in actions by ensuring compliance with external
legislation, bank standards and internal operating policies and procedures relevant to the position.

Date created: March 2018