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Knowledge Organization

An exploratory study of user perception in visual search


interfaces based on SKOS

Journal: Knowledge Organization

Manuscript ID KO-2015-0089.R3

Manuscript Type: Article


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Page 1 of 41 Knowledge Organization

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3 An exploratory study of user perception in visual search interfaces based on SKOS
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Abstract
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8 Repositories are web portals that provide access to learning objects. Resources can be easily
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located through the use of metadata, an important factor to increase the ease of searching for
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11 digital resources in repositories. However, there are as yet no similarly effective methods in
12 order to increase access to learning objects. The main goal of this paper is to offer an
13 alternative search system to improve access to academic learning objects and publications for
14 several repositories through the use of information visualisation and Simple Knowledge
15 Organization Schemes (SKOS). To this end we have developed a visual framework and have
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used the Organic.Edunet and AGRIS as case studies in order to access academic and scientific
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18 publications resources, respectively. In this paper we present the results of our work through a
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19 test aimed at evaluating the whole visual framework, and offer recommendations on how to
20 integrate this type of visual search into academic repositories based on SKOS.
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22 Article Classification:
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24 Research Paper
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27 Keywords: information visualisation, learning objects, semantic web, simple knowledge
28 organization system, technology acceptance model.
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32 1. Introduction
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34 The development of repositories is one of the most widespread initiatives for centralising
35 search processes in the field of learning objects. The purpose of repositories is to aggregate
36 learning resources from different content providers while enabling them to update their own
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37 resources (Tatnall 2009) and to store educational materials with the objective of optimising
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the management and search processes. The evolution of digital repositories has enabled
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40 management centralisation and provided access to thousands of digital resources. However,
41 the rapid development of educational materials has posed a challenge to the creators of digital
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42 repositories that aim to organise, classify and manage content. Over the last few years, one of
43 the most widely accepted strategies to address these needs has been the use of classification
44 tools based on knowledge representation schemes.
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46 The large number of digital resources has generated limitations that, in some cases, affect the
47 use of repositories for accessing educational materials. These limitations have led to the
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development and use of alternative solutions based on the implementation of markup
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50 languages (semantic languages) and knowledge representation schemes which are used to
51 facilitate classification, categorisation, linking and content management. The use of these
52 strategies based on Simple Knowledge Organization Systems (SKOS) has led to a solid
53 technological structure, for linked to a series of semantic enrichment strategies (Rajabi, Sicilia,
54 and Sanchez-Alonso 2015), which allow certain management and administration activities to
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creators and developers of repositories.
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3 Currently most digital repositories include SKOS like ontologies, thesauri, etc., in order to offer
4 creators and expert’s alternatives to manage, sort and organize learning objects within a
5 repository. These alternatives, on the other hand, facilitate and make possible the use of the
6 repository to help users displaying additional information, identify relationships, categories,
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areas of expertise, etc. However, these classification schemes are sometimes not used and
9 exploited to the extent that would be desirable because for common users like students,
10 teachers and researchers the use of such educational repositories is: i) not always easy due to
11 their interfaces do not always offer adequate search strategies, ii) common users are not
12 familiar with the complex systems of knowledge representation, which experts and creators of
13 repositories repository creators are used to classifying resources, and iii) the current user
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15 interfaces and search mechanisms do not always properly provide the essential functionalities
16 demanded by the users for the location of digital resources. The difficulty of operating these
17 repositories can hamper learning processes and consequently lead to the eventual
18 abandonment of these tools.
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20 Previous related studies has found that navigation problems in repositories may occur when
21 users try to return to a previously accessed record (Jeng 2005), beside limitations related to
22 the optimal combination of navigation and search methods (Hartson, Shivakumar, and Pérez-
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23 Quiñones 2004) that do not allow displaying (in at-a-glance way) the materials available in the
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repository, as far as the thematic coverage is concerned (Hitchcock et al. 2003), (Tsakonas and
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26 Papatheodorou 2008) and (Rho 2014). Therefore, it is difficult to judge whether it is worth
27 searching for materials in the repository, or if it is more convenient and effective to use some
28 other external search strategy (e.g. using general purpose search engines like Google).
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29 However still, there are no effective methods to design visual search interfaces through the
30 use of knowledge representation schemes, and more specific the few studies of visualisation
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tools focus on search engines to access resources trough only one repository. Moreover, the
33 majority of these efforts do not include knowledge organization systems, as simple method to
34 integrate in navigational search interfaces, in order to access resources in several repositories.
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36 The use of graphical sintax is a method used in several studies (Smart et al. 2008), (Russell et
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37 al. 2009) and (Silvis and Alexander 2014), our purpose is i) to exploit this graphical-capabilities
38 based on knowledge area through the use of knowledge organization system, in order to
39 search relevance resources hosted in several repositories, and ii) analyse results according user
40 perception and performance of visual search interfaces. In consequence, this paper
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investigates whether through information visualisation techniques, we can help creators of


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43 digital repositories to provide better services for their users in order to: i) integrate several
44 repositories trough a unique point of service in order to search resources according to a
45 navigational knowledge area structure, ii) locate materials in a more effective and precise
46 manner in very-large collections of several repositories, iii) help users to improve the location
47 of materials according to a thematic structure; and, finally iv) identify effective visual search
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interfaces according to the context and criteria search for performing browsing and searching
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50 processes over several repositories. This paper offers an alternative method of access to the
51 creators of repositories in order to improve search outcomes for learning objects in several
52 repositories. This alternative relies on the use of visual search interfaces classified according to
53 Simple Knowledge Organization System - SKOS. We use Organic.Edunet (Manouselis et al.
54 2009) and VOA3R/AGRIS (Šimek et al. 2012) as case study repositories. For the purposes of this
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paper we focus on the current capacity of repositories to integrate effective data visualisation.
57 We propose a formal framework for the effective visual searching of learning objects that will
58 satisfy the basic needs of repositories.
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3 The second section of this paper will provide background information on repositories to carry
4 out the access of learning objects with respect to i) Organic.Edunet and VOA3R/AGRIS as
5 metadata repositories and knowledge representation schemes, ii) the limitations of metadata
6 and visual search interfaces in repositories, and iii) related work in the field. In the third
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section we describe the methodology for developing the proposed visual framework, including
9 the details of evaluation of this visual framework used for our case study. Section 4 presents
10 the results of this evaluation, giving special attention to user satisfaction with regard to the
11 visual framework and suitable visual interfaces. Section 5 discusses these results. The sixth and
12 final section presents conclusions and outlines the authors’ intention to integrate this type of
13 visual search into learning repositories in future work.
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15 2. Background
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17 In general, the user interface of digital repository search systems provides at least two search
18 alternatives: simple (also known as basic) and advanced. The basic search does not require the
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19 user to have a deep knowledge of the system and/or the search process. It allows the user to
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perform a quick search but restricts them to the use of keywords and precise queries. The
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22 basic search mode is considered easy to understand and use without prior experience. On the
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23 other hand advanced search normally are related with additional mechanisms and options that
24 users select in order to obtain a refined search based on to user needs. e.g. boolean search, an
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25 strategy defined from logical search filters (AND/OR) by associating keywords and some
26 selection criteria in order to search resources based on title, author, year, etc. Faceted search
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(Tunkelang 2009), a visual method for search based on classification strategies of digital
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resources like: keywords, location, language, country, type of resource, etc. More knowledge
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30 and skills are required to use the advanced method. Understandably, then, basic searches are
31 the most popular. However, a search for learning objects in repositories could return a huge
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32 list of results if definitions of essential elements that help the refinement of the search are not
33 provided.
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35 Previous studies have found that some search interfaces do not completely meet the needs of
36 the final users (Tenopir 2003). Often, the results displayed are not relevant to the user-defined
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criteria (Nash 2005). Moreover, navigation problems may occur when users try to return to
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39 previously consulted records (Jeng 2005). Regarding this (Hee Kim and Ho Kim 2008) found a
40 number of problems associated with the design of the interface of an institutional repository in
41 Korea. The study showed that the topics of interest queried by users were not sufficiently
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42 visible, because the navigation menu was too small and too dark. Thus, the design of an
43 interface is of a paramount importance as it can greatly facilitate the search process and
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significantly improve user satisfaction (Shneiderman et al. 2005).
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46 Below, we provide brief background information on repositories, using the Organic.Edunet and
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AGRIS repositories as examples. We also outline the importance of knowledge representation
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49 schemes, some of the obstacles to accessing learning objects, and finally related work.
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2.1 Educational repositories
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52 Organic.Edunet is a pan-European service (www.organic-edunet.eu) that facilitates the access,
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use and exploration of learning objects related to organic agriculture and agro-ecology
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55 (Manouselis et al. 2009). It pretend to displays a federation of multilingual repositories for
56 quality learning objects in order to facilitate the search and access of digital resources hosted
57 in different repositories. Actually, this repository contains already more than 12,000 learning
58 objects in the form of images, text and videos.
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3 VOA3R (Šimek et al. 2012) is a pan-European online service developed in a project funded by
4 the European Commission. It is a service provider for the integration of existing open access
5 repositories and libraries, sharing scientific and open access research associated with
6 agriculture, food and the aquaculture environment. VOA3R systematically creates
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relationships between metadata and learning objects through the use of the AGROVOC
9 thesaurus keywords (Agrovoc 2016), thus relating research topics in the VOA3R/AGRIS
10 repositories. The main purpose of the VOA3R platform is to reuse mature metadata based on
11 the assessment of metadata quality of digital resources which include inconsistency
12 (Palavitsinis, Manouselis, and Karagiannidis 2013), (Sanz-Rodriguez, Dodero, and Sanchez-
13 Alonso 2011), (Kumar, Nesbit, and Han 2005) and (Shreeves et al. 2005), re-dundancy
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15 (Palavitsinis, Manouselis, and Karagiannidis 2013), (Ochoa and Duval 2009), (Barton, Currier,
16 and Hey 2003) and ambiguity (Cechinel, Sánchez-Alonso, and Sicilia 2009), (Paulo Alonso
17 Gaona-García, Sánchez-Alonso, and Montenegro Marín 2014), (Lytras and Sicilia 2007), (Park
18 2009). This conditions would improve the establishment of a robust community focused on its
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19 services (e.g. sharing and increase the quality of learning objects) and to retrieve relevant open
20 content from scientific publications. In general the use of mature metadata improve the
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22 development of repositories in order to: i) classifying and indexing of educational materials
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23 (Xavier Ochoa and Duval 2006), (Stuckenschmidt and Van Harmelen 2004); ii) reusability of
24 educational materials in open repositories (Cervera et al. 2009), (Sanz-Rodriguez, Dodero, and
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25 Sanchez-Alonso 2011); and iii) the location of relevant materials (Russell et al. 2009), (Cechinel
26 et al. 2012), (Ochoa and Duval 2009).
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28 Both Organic.Edunet and VOA3R/AGRIS use a knowledge organisation system (KOS) based on a
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29 controlled vocabulary to classify their resources. Organic.Edunet’s learning materials are


30 organised based on an organic agriculture and agro-ecology (OA-AE) ontology. This OA-AE
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ontology is stored and published by a Web tool (Mooki-Tool 2016). AGRIS, on the other hand,
33 uses AGROVOC terms linked to many datasets of the linked open data LOD (Bizer, Heath, and
34 Berners-Lee 2009) (e.g., DBpedia), which allows users to take advantage of a web of linked
35 data.
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37 The OA-EA ontology also uses mappings of OA-AE concepts onto terms defined in AGROVOC
38 (Sánchez-Alonso and Sicilia 2009). AGROVOC is a mature thesaurus that provides a rich
39 vocabulary of terminology associated with agriculture, forestry, food and related domains. For
40 this reason, we use the same KOS based on the recommendation by (Martín-Moncunill et al.
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2015), which is linked to both repositories in order to access learning objects (Organic-Lingua
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43 2016) and scientific publications (VOA3R/AGRIS) (VOA3R-Agris 2016) related to Organic
44 Agriculture and Agroecology.
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46 2.2 Knowledge representation schemes
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Some repositories integrate a knowledge representation scheme, such as a thesaurus or
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49 ontology, to better represent and classify learning objects. The representation scheme
50 includes data structures that are defined by the use of tables, trees, links, graphs, etc. Each
51 data structure has advantages and disadvantages when it comes to the representation of
52 different types of knowledge. Advantage e.g. i) (Uddin and Janecek 2007) found that through
53 the use of multimentional taxonomies users could to improve the location of resources, ii)
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(Stafford et al. 2008) evaluated a bilingual version of a thesaurus-based GUI, and found that
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56 the integration of search and navigation capabilities were useful for access to digital resources.
57 Meanwhile one of the most representative disadvantages is associated with the rigidity of the
58 scheme and levels of reasoning (Gašević, Djurić, and Devedžić 2009). Other studies have
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3 identified errors associated with the definition of an ontology taxonomy (Gómez-Perez 1999),
4 (Noshairwan, Qadir, and Fahad 2007). According to Gašević and Devedžić (2009) there is no
5 generic method for knowledge representation that could serve as the standard for structuring
6 data in all cases. In order to obtain an overview of these knowledge representation structures,
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each user need to navigate through the interface, an essential attribute in the field of
9 information visualisation (Graham, Kennedy, and Benyon 2000) to carry out an evaluation
10 process of user-interface.
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12 In some cases knowledge is represented as raw data, often stored as complex structures
13 according to logical sequences, rules, trees, semantic graphs and other forms of representation
14 (Flouris, Plexousakis, and Antoniou 2003). These structures correspond to a formal
15 classification, and, in the best case, to semantic relationships of the data at the level of
16 dependence, association, affinity, etc. Each knowledge representation technique requires a
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form of notation that include aspects of metadata records related to the subject area, level of
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19 affinity, links and forms of association, etc. To be effective in the context of learning
20 environment, a knowledge representation scheme must be consistent. It must be detailed as
21 possible in order to represent a subject area and its connections to other subject areas
22 (Chrysafiadi and Virvou 2013). This form of representation allows, among other things, the
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23 expansion or limitation of the knowledge offered to users of the scheme. The tools most often
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used to design knowledge representation schemes for repositories include taxonomies,
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26 ontologies, thesauri, graphs and mind maps.
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2.3 Limitations of repositories
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search processes related to specific topics or knowledge areas. However, a search for learning
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32 objects could return an unmanageably long list of results if the creations of essential elements
33 for refining the search are not provided. If indicators for assessing the quality of recorded
34 information are not provided, searching for learning objects may be seen as entailing a
35 considerable waste of time and effort (Kumar, Nesbit, and Han 2005).
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37 Recent studies of usability in repositories have also revealed limitations in the use of
38 interfaces. These studies have identified a series of limitations affecting some libraries and
39 digital repositories. (Tsakonas and Papatheodorou 2007) for example, conducted a usability
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analysis of the digital library E-LIS in which they found it difficult to perform certain search
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42 processes. Certain search tasks such as knowledge domains or topics by collections proved to
43 be excessively time-consuming to carry out and great effort was required to understand the
44 user interface. Given that these strategies of search were not sufficiently robust and flexible on
45 their own, the authors emphasised the importance of complementing these strategies with
46 others in order to better facilitate the location and accessing of digital resources in the
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collection. Studies by (Buchanan and Salako 2009), and (Petrelli 2008) similarly concluded that
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49 search processes based on a limited list of filtered criteria were highly time-consuming for
50 users. Awareness of the limitations discussed here influenced the design and implementation
51 of our visual framework tool, based on the use of knowledge representation schemes such as
52 the OA-AE ontology (API-Organic.Edunet 2016) to access learning objects and scientific
53 publications in both Organic.Edunet and VOA3R/AGRIS. The next section will discuss the
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methodology and the details of the design and implementation of our visual framework tool.
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56 2.4 Related work
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3 The use of visual search methods has emerged only recently in the field of digital repositories.
4 Some methods focus on the adequate level of access to digital resources. The MACE project
5 (Stefaner et al. 2007) proposes several alternatives of visual search (semantic, social and
6 contextual) for accessing digital resources in the field of “design and architecture” through
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classification strategies involving: keywords, location, competence, social area and facets
9 (Wolpers, Memmel, and Stefaner 2010). These studies focus on perspectives that use various
10 navigation paths combined with social labelling. Studies on the use of MACE showed that the
11 principles of multifaceted navigation facilitate immersion processes through activities of
12 collaborative tagging (Stefaner et al. 2007); and, that the definition of metadata is crucial for
13 the improvement of search processes based on contextual-search strategies.
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15 Other visual methods used in search interfaces is called facet browsing or facet search
16 (Tunkelang 2009). Related studies reveal that this method is highly recommended to i)
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organize and browse document collections (Ferré 2008), (Stefaner, Urban, and Seefelder
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19 2008), ii) for relevance similarity of documents like books, blogs and photos via position on a
20 base map (Dörk, Carpendale, and Williamson 2012), iii) for heterogeneous data with explicit
21 semantics (Polowinski 2009). An example of this method is Fluid views (Dörk, Carpendale, and
22 Williamson 2012), a tool that integrate dynamic queries, semantic zooming, and dual layers in
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23 order to explore collections like books or photos in digital libraries. PivotPaths (Dork et al.
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2012) is another example of tool to explore information for strolling through faceted
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26 information spaces. The topics are depicted in a row and are connected to facets via
27 links. Weighted faceted browsing (Voigt et al. 2012) is other tool that provides a sophisticated
28 relevance ranking of the result set based on the distinction between mandatory and weighted
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29 optional search criteria. Video Lens (Matejka, Grossman, and Fitzmaurice 2014), a framework
30 which allows users to visualize and interactively explore large collections of videos and
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associated metadata.
33 3. Methodology, design and evaluation
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35 We define three phases in order to make our study. These aspects are related to the analysis
36 of i) connect learning objects of both Organic.Edunet and VOA3R repositories to a visual
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framework (section 3.1), ii) design of visual framework (section 3.2), and finally iii) the
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39 evaluation of visual search tool based on usability aspects in order to analyze the use of
40 interfaces through the development of a case study based on Human Computer Interaction
41 (HCI) perspective (section 3.3).
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43 3.1 Connecting learning objects to a visual framework tool
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45 The OA-EA ontology provides instances to connect academic resources through the use of an
46 API search (API-Organic.Edunet 2016). As well, to access scientific publications we use mapping
47 of vocabularies defined by a SKOS format. For learning resources, the OA-EA ontology provides
48 concepts and usefulness classification associated with agriculture and agro-ecology. For
49 scientific publications, the OA-EA ontology includes instances in order to connect
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bibliographical references associated with SKOS format through the use of LOD. This interface
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52 provides data in SKOS format, built in agreement with the syntax provided by the AGROVOC, in
53 order to maintain compliance with the other main organic agriculture repositories. Figure 1
54 illustrates the model of connection with resources used in both repositories (Organic.Edunet
55 and VOA3R/AGRIS).
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Fig. 1. Model of process to connect learning objects in repositories
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28 Figure 1 presents the model of the process to connect resources to visual framework tool for
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the two repositories. The first step was implemented in order to connect educational and
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31 scientific resources based on OA-AE ontology that are stored and published by a central tool
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32 called MoKi tool (Mooki-Tool 2016). In the second step we transform the KOS of OA-AE
33 ontology to JavaScript Object Notation JSON format in order to define the navigational
34 structure of the search. The third step we establish a connection to the learning objects of
35 both educational and scientific publications through the use of Organic.Edunet and AGROVOC
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vocabularies. We then integrate three visual search interfaces (tree layout, indented tree and
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38 flow tree layout) based on the D3js library (D3js 2016). Finally, we develop a visual strategy to
39 display the found learning objects according to the topics selected by the search interface
40 selected of visual framework tool. In the next section we describe the development and
41 integration of the visual search interfaces.
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43 3.2 Design of visual framework
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45 There are a large variety of visual techniques discussed by (Draper, Livnat, and Riesenfeld
46 2009), (Gleicher et al. 2011), and also by (Ren et al. 2010) in order to help end-users build
47 interactive information visualisation. For the design of the visual search interfaces, we used a
48 library called D3js made by (Bostock and Heer 2009) a project for manipulating documents
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based on data through the use of JavaScript, Scalable Vector Graphics (SVG) and Cascading
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51 Style Sheets (CSS); and selected three navigational search interfaces: tree layout, indented tree
52 and flow tree layout (an adaptation of indented tree by (White 2016)).
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54 These navigational interfaces were selected based on: i) characteristics that relate to the
55 visualisation techniques defined by (Draper, Livnat, and Riesenfeld 2009), (Gleicher et al. 2011)
56 and (Graham, Kennedy, and Benyon 2000), which include classification and hierarchical depth,
57 ii) related studies based on taxonomy classification interfaces (Wang, Chaudhry, and Khoo
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3 2008), (Dinkla et al. 2011), (Paulo Alonso Gaona-García et al. 2014), (Paulo Alonso Gaona-
4 García, Sánchez-Alonso, and Montenegro Marín 2014), and iii) the use of navigation
5 prototypes for hierarchical structures (Merčun and Žumer 2010), (Merčun, Žumer, and Aalberg
6 2012).
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8 To carry out the model of process we use a three-layer model to define a visual framework
9 tool. Figure 2 illustrates our framework proposal for defining a strategy of connecting and
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linking learning objects.
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33 Fig. 2. Visual framework proposal
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The three layers of the models as follows:
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36 Presentation layer: The presentation layer is implemented for the management and display of
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data to the user. This layer treats the whole visual representation of the data, including both
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39 the user side and the drivers and graphics libraries (D3js, JavaScript, CSS3 and HTML5). The
40 latter are responsible for processing the data to provide a unique representative data format,
41 in this case converted implemented from SKOS format to JSON format.
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43 Service layer: This layer is used for the consumption of services through web services, where
44 the information (metadata) is obtained that needs to be processed and presented in the
45 presentation layer. In this case we consume these services through the use of API
46 Organic.Edunet (API-Organic.Edunet 2016) and uses mappings to AGROVOC concepts for
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access to (VOA3R/AGRIS).
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49 Data storage layer: This layer translates all requests and processes performed by the user in
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the presentation layer (topics of navigational search) into language understandable to
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52 repositories (OA-EA ontology). E.g. all metadata of learning objects (title, description,
53 keywords, language, etc.), and mapping to topics or knowledge area to the Organic.Edunet and
54 VOA3R/AGRIS repositories.
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56 Figure 3 present a mockup of the design of visual search tool that we defined, in order to
57 integrate visualisation interfaces and repositories.
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Based on principles of Human Computer Interaction (HCI), and aspects defined by the design
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26 of interfaces proposed by (White and Roth 2009), (Russell et al. 2015), (Hearst 2011), and
27 according to the purpose of the research to integrate several visual search interfaces in both
28 academic and scientific repositories, we focus in four basic aspects for the design of visual
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29 search tool: i) selection of visual search interfaces, ii) use of search topic in navigational
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interface in order to apply principles of exploratory search, iii) search topic in a traditional
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32 search box method, and iv) unfold taxonomy of thematic selected by visual search interface.
33 Figure 3 depicts a representation of the navigational structure of the visual search interface.
34 (1) Users can select a navigational view: tree, bars, and folders. (2) It presents the navigational
35 search for the tree interface. (3) The user selected the concept in a traditional search box
36 method or visual search interface, and then is displayed the taxonomy classification of the
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topic selected (4).
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39 3.3 Evaluation
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41 We used the Technology Acceptance Model (TAM) to conduct a questionnaire survey in order
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42 to evaluate the visual framework tool. TAM has been used in many digital libraries (Fuhr et al.
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2007), (Jeong 2011), (Park et al. 2009), (Thong, Hong, and Tam 2002) and repositories (Hee Kim
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45 and Ho Kim 2008), (Tsakonas and Papatheodorou 2008), (Zhang, Maron, and Charles 2013).
46 The survey obtained subjective impressions of the visual framework and demonstrated the
47 potential value of the approach for improving access to learning and scientific resources in the
48 two repositories (i.e., to academic learning objects associated with the Organic.Edunet
49 repository and scientific publications associated with the VOA3R/AGRIS repository). The
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purpose of this evaluation was to obtain values with which to analyse the usability, usefulness
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52 and performance of the visual framework. These three traits are predominant aspects of these
53 types of studies to evaluate the performance of applications in information systems (Griffiths,
54 Johnson, and Hartley 2007). In addition to these traits, other significant attributes that have
55 been used for evaluation in related research in the field of digital libraries are: ease of use,
56 navigation, relevance, learnability, terminology, reliability, response time and aesthetic
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(Buchanan and Salako 2009), (Jeng 2005), (Tsakonas and Papatheodorou 2006), (Tsakonas and
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3 Papatheodorou 2008). Also notable are the attributes coverage, precision and hierarchical
4 taxonomy defined by Gaona et al. (2014), which have been used to evaluate subjective
5 impressions of digital repositories.
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7 According to the objectives of the study and the recommendations commonly used for this
8 type of study (Nielsen 1994), 74 participants were selected for the test. Participants included
9 26 students from the Agriculture University of Athens, 32 researchers and 16 librarians. All
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participants are involved in the use of academic and scientific publications in the field of
11
12 agriculture and agro-ecology, respectively.
13
The questionnaire was developed in two different parts: (Athens-Greece and Madrid-Spain)
14
15 and is comprised of two parts. The first part (preparation phase, section 3.3.1) is a training
16 phase to introduce participants to the visual framework and learning objects associated with
17 repositories. The second phase (evaluation phase, section 3.3.2) had two objectives: i) analyse
18 the whole visual search tool in order to assess the integration of the visual navigational search
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19 with learning resources found in both repositories, and ii) analyse the user satisfaction of
20
interfaces to identify the most suitable visual search interface.
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22 3.3.1 Preparation phase
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24 This phase served to introduce the Organic.Edunet ontology and explain the concepts of, and
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25 differences between, academic and scientific learning resources. The preparation phase
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purposely did not involve and real interaction with the visual search tool so that the data
27
28 collected would illustrate the existing wants and preconceptions of the participants.
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The preparation phase consisted of a training session with participants in a face-to-face
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31 setting. The organiser of the training session gave a short talk on similar tools related (e.g.,
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32 navigational search of Organic.Edunet (Organic-Lingua 2016) and VOA3R (VOA3R-Agris 2016)


33 repositories, explained the historical context). Following the talk a questionnaire was
34 distributed to the participants to collect information on their user profiles, experience and
35 basic demographic data (annex 1).
36
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37 3.3.2 Evaluation phase


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39 The second phase consisted of 15-minute sessions in which participants interacted with the
40 visual search tool. Participants used visual interfaces to search learning objects based on topics
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relating to agriculture and agro-ecology defined in the OA-EA ontology. Following the session,
42
a questionnaire was given to participants to gather information about perception of user
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44 satisfaction and perceived utility of the visual framework as a whole. Follow in figure 4
45 presents the tool designed to carry out the evaluation of visual interfaces.
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20 Fig. 4. Evaluation of visual search interfaces
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22 A Technology-Acceptance-Model questionnaire was adapted to the purpose of evaluation
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23 visual search tool, enabling participants to describe their experience in concrete terms and
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make suggestions for additional features. The results of this questionnaire were then
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26 compared to analyse the potential and limitations of visual search.
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28
We adapted the TAM questionnaire according to the recommendations of Tsakonas and
Papatheodoru (2008) and attributes of user perceptions based on (Heradio et al. 2012), using
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30 26 questions based on three attributes (usefulness, usability and performance) (annex 2).
31 However, we designed the questions to further evaluate two aspects: the precision and
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32 understandability of visual search interfaces. We examined the whole visual framework in


33 order to assess aspects of the visual navigational search and precision of learning objects
34
35
found in both repositories. We designed the questions to evaluate the visual search interfaces
36 in order to identify the most suitable visual search interface. In figure 5, we present an
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37 example of the use of one navigational search (tree interface). Figure 4(A) illustrates the
38 integration of visual search interfaces, in this case the tree interface, and figure 4(B) presents
39 the results of a search of educational and scientific publications associated with the concept
40 “agricultural method”.
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57 Fig. 5. (A) Tree navigational search (B) Learning objects found in both repositories
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3 Figure 5(A) depicts a representation of the navigational structure of the tree interface. (1)
4 Users can select a navigational view: tree (tree layout), bars (indented tree) and folders (flow
5 tree layout). (2) It presents the navigational search for the tree interface. (3) The user selected
6 the concept “agricultural method” and displayed the number of materials, 489, found in
7
8
repositories for both educational and scientific publications of learning objects. Figure 5(B)
9 presents the results—the learning objects found in both repositories. Item (4) shows the
10 concept selected, “agricultural method”. In item (5), it presents the learning objects for
11 educational publications, 429, and scientific publications, 30. Item (6) presents the metadata
12 used to display learning objects, and, finally, item (7) presents a pagination system for
13 navigating through all found learning objects.
14
15 4. Results
16
17 The first part of the questionnaire (11 questions) covers the usefulness, usability and
18 performance attributes of the whole visual framework, including traits for resources such as
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19 relevance, coverage, taxonomic hierarchy, learnability, terminology, response time and
20
precision. The second part of the questionnaire (15 questions) evaluates the same attributes as
21
22 the first, only this time in relation to the visual search interfaces rather than the whole visual
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23 framework. The second part of the questionnaire examines additional traits such as ease of
24 use, aesthetic, navigation, reliability, and efficiency.
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26 The next section presents the results of the evaluation. We first present the results related to
27 the whole visual framework (section 4.1) associated with navigational search and precision of
28 learning objects with topic selected for both repositories. We then analyse the aspects of the
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29 evaluation that relate to the visual search interfaces (section 4.2).


30
31 4.1 Visual framework as a whole
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33 This section presents the results of the first part of the questionnaire, which addresses aspects
34 of usefulness, usability and performance. Table 1 shows the participant survey results from our
35 study, also using a five-point scale (1=strongly disagree; 2=disagree; 3=neutral; 4=agree;
36
5=strongly agree). The five scale values represent the subjective satisfaction of the users with
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38 regard to the visualisation framework and its functionality for accessing academic learning
39 objects and scientific publications.
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Table 1. Descriptive statistical analysis for visual framework (1=disagree, 5=agree)
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44 According to visual perception by all participants, the whole visual framework is considered a
45 generally good tool for processing the search and access of learning objects. However, there
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47 still exist some general issues in the use of these visual interfaces according to the results by
48 user profiles presented in table 2.
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51 Table 2. Summary for interactions according to user profile (1 = low satisfaction, 5 = high
52
satisfaction). Source: Own elaboration
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54 Next section we describe in general the results according to the attributes of usefulness,
55
usability and performance.
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57 4.1.1 Usefulness results
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3 According to the table 1 in the usefulness category, relevance received a high level of
4 agreement (66.7%). This result indicates that a high percentage of participants felt that the
5 visual framework provided good levels of helpful information (e.g., abstracts, descriptions,
6 formats, etc.) for search tasks. In the coverage category, a large number of participants
7
8
(58.3%) agreed that the visual framework provided a high number of learning objects covering
9 all topics of the knowledge representation scheme used for the visual search. However in table
10 2, researchers indicated that the information provided by the visual search tool for searching
11 scientific publications was not completely relevant (mean=3.75; SD=0.707) because there were
12 few options for refining searches (e.g. by title, type of publication, language, etc.).
13 Undergraduate students, meanwhile, were completely satisfied with the quality of the
14
15 retrieved content (mean=4.17, SD=0.389). The category of taxonomy showed similar results for
16 both undergraduate students (mean=4.17; SD=0.577) and researchers (mean=4.125;
17 SD=0.640). Librarians, however, demonstrated more neutral opinions (mean=3.75; SD=0.957),
18 particularly because the majority of them were not familiar with knowledge representation
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19 schemes. We will discuss this further in the next section.
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21 4.1.2 Usability results
22
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23 Although the navigation structure had a high rate of agreement for usefulness, participants
24 agreed that it was necessary to have prior knowledge of the OA-EA ontology in order to
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25 perform exploration and search processes within the navigation structure. Researchers felt it
26 necessary to have more time to understand and learn the visual framework in order to search
27
learning objects (mean=3.75; SD=0.707). However, undergraduate students (mean=4.166;
28
SD=0.573) and librarians found the visual search tool easy to learn (learnability) in the time
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30 allotted (mean=4.25; SD=0.957). The aesthetic attributes of the visual search tool were rated
31 highly across researchers (mean=4.5; SD=0.535), librarians (mean=4.5; SD=0.577) and
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32 undergraduate students (mean=4.5; SD=0.522). A small percentage of participants (20.8%)


33 were not completely familiar with the terminology used by the OA-EA ontology for searching
34
learning objects. Although through the use of navigation taxonomy, participants later obtained
35
36 good results as presented in section 4.2.
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4.1.2 Performance results
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39 In terms of performance, participants’ subjective perception of response-time was positive
40
(mean=4.17; SD=0.702) according to table 1. Participants similarly indicated that the visual
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42 search tool presented results that were very precisely (precision) related to the topic or
43 knowledge area selected in the knowledge representation scheme for both educational and
44 scientific publications (mean=4.04; SD=0.609). However, there were results for visual
45 interfaces where users obtained an increase of response time for retrieval learning objects.
46 These results are presented in the next section.
47
48 4.2 Suitable visual search interface
49
50 Building on the results of the visual search tool survey questions, we here evaluate user
51 perceptions of the suitable visual search interface for accessing learning objects. Table 3
52 displays these results.
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56 Table 3. Perception of visual search interfaces
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3 As shown in table 3, the tree interface was generally rated as the most suitable visual search
4 interface on all attributes. The attributes scored as follows: reliability (mean=4.6667;
5 SD=0.4815), ease of use (mean=4.5833; SD=0.5036), aesthetic (mean=4.7500; SD=0.4423),
6 navigation (mean=4.6667; SD=0.4815) and effectiveness (mean=4.6667; SD=0.4815). Table 4
7
8
present results of perception by user profile.
9
10
11 Table 4. Summary of user perception by user profile (1 = low satisfaction, 5 = high satisfaction).
12 Source: Own elaboration
13
14 According to the user profile shown in table 4, researchers preferred the bars interface
15 (mean=4.104; SD=0.501) to the tree interface (mean=3.845; SD=0.451) because the bar
16
interface allowed the display of more terms and concepts associated with one narrower search
17
18 term (the root term of the structure). Nerveless for undergraduate students, tree interface had
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19 a better ease of use (mean=4.583; SD=0.514) that bars interface by librarians who had a low
20 validation (mean=3.705; SD=0.957).
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22 Finally, as shown in table 5, we studied correlation in order to determine if the visual
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23 perception of some attributes influenced the assessment of other evaluation criteria in the use
24 of visual search interfaces.
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28 Table 5. Pearson correlation of attributes for visual search interfaces
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30 According to the Pearson correlation of table 3, there are highly significant correlations
31 between reliability and navigation (r=0.814) and aesthetic and navigation (r=0.708). These
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32 correlations were highly moderate and considerably positive; this means that participants in
33 general were influenced by reliability and aesthetic attributes in their evaluation of the
34 navigation of visual search interfaces.
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36 5. Discussion and implications
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38 According to Gaona et al. (2014) visual search interfaces generally allow users to build on their
39 knowledge, without deliberate effort, to carry out search processes through the use of a
40 knowledge representation scheme. However, based on the results of this research some
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problems still exist in the capacity for exploring concepts within a simple knowledge
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representation scheme. These problems include i) terminologies associated with related
43
44 terms, or non-preferred terms in different hierarchical categories; ii) classification schemes --
45 sometimes it is complicated for end-users to understand the context of a classification scheme
46 concept and the relationships that link the terms. Therefore it is necessary to carry out
47 support/tutorial within the visual framework to allow the end-user to have a better
48 understanding of the knowledge representation scheme that is being used; iii) mapping of
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50
knowledge representation scheme-- to improve the access of several repositories through the
51 use of a simple knowledge representation scheme it is necessary to carry out a complete
52 mapping of concepts and terms of all SKOS formats. If there are limitations to these mapping
53 vocabularies, the visual framework cannot visualise resources by external repositories. Such
54 problems may affect the system’s usability, if visual interfaces and the creators of repositories
55 cannot provide methods to guide participants within a navigation structure.
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3 Although our research has proven the effectiveness of visual interfaces through visual
4 perception of participants, it is necessary to validate these findings by employing various
5 complementary research techniques and by experimenting with adaptations of this promising
6 visual search tool. It is necessary, then, to carry out usability studies with specialised
7
8
techniques such as eye-tracking (Rosch and Vogel-Walcutt 2013) and holistic models (Zhang
9 2010), (Bertot et al. 2006), (Heradio et al. 2012) to obtain a careful user analysis through
10 observation methods. These studies will facilitate the design of new easy-to-learn
11 functionalities, such as providing controls where the user expects them to be and reducing
12 external instructions or inconsistencies resulting from unnecessary additional functions. It is
13 also necessary, according to (Heradio et al. 2012), to establish a consensus on standard
14
15 definitions and methods for carrying out complete usability and usefulness studies in
16 repositories.
17
In relation to the effectiveness of visual search interfaces it is important to note that, if the
18
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19 description fields of digital objects in repositories are not well described, this limitation in the
20 metadata has a very negative impact on the search process for digital resources (Cechinel,
21 Sánchez-Alonso, and Sicilia 2009), (Park 2009). High-quality resources cannot be located easily
22 by end-users if they are not well defined. The exclusion of the use of metadata in repositories
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23 would not facilitate the search processes for learning objects (e.g., within a specific thematic
24
area defined in a knowledge representation scheme), and therefore the efforts to integrate
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26 visualisation techniques to repositories would be unsuccessful.
27
In summary, this may indicate that information visualisation allows rapid location of resources
28
within a taxonomic structure, by using search criteria based on knowledge representation
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30 schemes. However, in order to be able to understand the use of visual interfaces, it is
31 important to note that the learning curve is one of the factors, if not the only, which plays an
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32 important role to perform appropriate use of visual search interfaces. Therefore, it is essential
33 to define usability studies which combine the use of knowledge representation schemes and
34
effective search interfaces aimed at promoting resource exploration processes within a digital
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36 library or repository according to the purposes thereof.
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6. Conclusions and recommendations
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39 Results presented usefulness visual search interfaces with a consistent terminology thanks to
40
the use of a mature knowledge representation scheme by using OA-EA ontology. It is
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42 important to remark the design of elements and controls placed in familiar locations in order
43 to provide a usable visual framework to search learning objects. In this direction and according
44 to the results of our study, information visualisation in digital repositories could improve
45 access and location to learning objects in both academic and scientific repositories; given the
46 increase of users, who are demanding for better service and functionalities in repositories.
47
Therefore, visual search interfaces based on knowledge representation schemes allow users,
48
49 with minimal effort, to build on their knowledge to search learning objects.
50
Based on our study results, it is clear that digital repositories should work on strategies to
51
52 facilitate the interoperability and re-use of digital resources such as semantic enrichment
53 defined by metadata. However, creators of repositories focus further efforts on facilitating
54 access to large collections of digital resources by linking learning objects based on
55 interoperability standards such as Linked Data. There are several studies based on structure
56 linked to a series of semantic enrichment strategies over educational resources (Rajabi, Sicilia,
57
and Sanchez-Alonso 2015), (Ren et al. 2010), (Zhang 2014). These strategies of linking would
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3 facilitate the management and maintenance of digital resources through good design practices
4 and by linking learning objects to the areas of knowledge stored in external repositories.
5
6 The successful use of knowledge representation schemes in visual search interfaces depends
7 largely on several aspects defined by (Gaona-García, Martín-Moncunill, and Montenegro
8 Marín, in press) which has not been fully included in this study, but is necessary to mention the
9 most important factors in order to improve the conditions of access to digital resources e.g.
10
Firstly, creators should include a usefulness knowledge representation scheme. Visual
11
12 frameworks should have several knowledge representation schemes based on user profiles
13 (secondary students, undergraduate students, professionals or researchers). These tools could
14 facilitate the use of navigational search interfaces and improve the learning of end-users
15 seeking to understand complex relationships according to the term/concept selected.
16 Secondly, effectiveness visual search interfaces should be considered, this selection depends
17
on complete usability studies related to knowledge representation scheme selected that
18
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19 including: e.g., taxonomy classification, levels of depth of KOS, relations and mappings by
20 terms and concepts related to other KOS (ontologies, thesauri), response time of queries made
21 at different classification levels and terms/concepts. These aspects are necessary conditions in
22 an educational scenario for creating a collaborative work environment in order to favour
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23 processes to find educational material and categorically cover knowledge areas of interest by
24
end users like students or teachers.
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26 Future work should involve the analysis and visualisation evaluation of learning objects
27
through the use of services. Firstly, future projects should use multilingual knowledge
28
representation schemes. These schemes define visualisation strategies for the deployment of
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30 learning objects in several languages from the same SKOS format. Secondly, future projects
31 should include visual analytics of links to learning objects that are mapped within the
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32 knowledge representation scheme through external repositories. Thirdly, visual analytics of


33 the frequency of access to academic repositories and a history of the learning objects queried
34
should be available to provide relevant resources to end-users. Finally, the inclusion of the
35
36 User Interface as a Service UlaaS (Sherchan et al. 2012) in order to obtain better search results
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37 and generate context-aware interface services like the multilingual services, favourite learning
38 objects, rankings in the use of repositories, and enrich learning objects through the use of
39 peer-reviewers.
40
41 References
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46 API-Organic.Edunet. 2016. “Ontology Service API.” Accessed February 26
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4 Standard
5 1 2 3 4 5 Mean Deviation
6 (SD)
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(%) (%) (%) (%) (%) (%)
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9 Usefulness
10 Relevance 0 0 16.7 66.7 16.7 4.00 0.590
11 Coverage 0 0 8.3 33.3 58.3 4.50 0.659
12 Taxonomy 0 0 8.3 66.7 25.0 4.08 0.654
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14 Usability
15 Learnability 0 0 25.0 50.0 25.0 4.04 0.722
16 Terminology 0 0 16.7 50.0 33.3 4.17 0.702
17 Aesthetics 0 0 0 50.0 50.0 4.50 0.511
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20 Response time 0 0 8.3 50.0 41.7 4.17 0.702
21 Precision 0 0 16.7 58.3 25.0 4.04 0.690
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24 Table 1. Descriptive statistics on the visual framework (1=disagree, 5=agree)
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3 Usefulness
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5 User Profile Relevance Coverage Taxonomy Learnability
6
Researcher Mean 3.75 4.375 4.125 3.75
7
8 SD 0.707 0.744 0.64 0.707
9 Librarian Mean 4 4.75 3.75 4.25
10 SD 0.816 0.5 0.957 0.957
11 Undergraduate
12 student Mean 4.166 4.5 4.166 4.166
13
14 SD 0.389 0.674 0.577 0.5773
15 Total Mean 4.00 4.50 4.08 4.04
16 SD .589 .659 .653 .690
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3 Usability Performance
4 Response
5 Terminology Aesthetics Precision
Time
6
3.875 4.5 3.875 4
7
8 0.834 0.534 0.834 0.755
9 4.5 4.5 4.25 4
10 0.577 0.577 0.5 0.816
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12 4.166 4.5 4.333 4.083
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14 0.717 0.522 0.651 0.668
15 4.13 4.50 4.17 4.04
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satisfaction, 5=high satisfaction). Source: Own elaboration
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3 Usefulness Usability
4 Reliability Aesthetics
Ease of Use Navigation
5
Mean 4.6667 4.5833 4.7500 4.6667
6
7 Tree SD 0.4815 0.5036 0.4423 0.4815
8 Mean 3.9167 4.2500 3.9167 4.1667
9 SD 0.5036 0.7372 0.6539 0.5647
Bars
10
Mean 3.3333 3.0000 3.1667 2.9167
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12 Folder SD 0.9631 0.9325 0.8165 0.8805
13 Mean 3.9722 3.9444 3.9444 3.9167
14 SD 0.8717 1.0055 0.9176 0.9894
TOTAL
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16 Notes: 1=low satisfaction, 5=high satisfaction
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18 Table 3. Perception of visual search interfaces
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3 Performance
4 Effectiveness
5
4.6667
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7 0.4815
8 4.0833
9 0.6539
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12 0.6370
13 4.1389
14 0.7181
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4 Tree interface
5
User Profile Reliability Ease of Use Navigation Aesthetics Effectiveness
6
7 Researcher Mean 4.5000 4.5000 4.5000 4.7500 4.5000
8 SD .53452 .53452 .53452 .46291 .53452
9 Librarian Mean 5.0000 4.7500 5.0000 4.7500 5.0000
10
11 SD 0.00000 .50000 0.00000 .50000 0.00000
12 Undergraduate student Mean 4.6667 4.5833 4.6667 4.7500 4.6667
13 SD .49237 .51493 .49237 .45227 .49237
14 Total Mean 4.6667 4.5833 4.6667 4.7500 4.6667
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16 SD .48154 .50361 .48154 .44233 .48154
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18 Table 4. Summary of user perception by user profile (1=low satisfaction, 5=high satisfaction). Source: Own elab
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4 Bars interface Folder interface
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Reliability Ease of Use Navigation Aesthetics Effectiveness Reliability Ease of Use Navigation Aesthetics
6
7 4.0000 4.5000 4.1250 3.8750 3.8750 3.2500 3.2500 3.1250 3.2500
8 .53452 .53452 .64087 .64087 .64087 1.03510 1.03510 .99103 .88641
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3.7500 3.7500 4.2500 4.0000 4.5000 3.5000 2.5000 2.5000 3.0000
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11 .50000 .95743 .50000 .81650 .57735 1.00000 .57735 .57735 .81650
12 3.9167 4.2500 4.1667 3.9167 4.0833 3.3333 3.0000 2.9167 3.1667
13 .51493 .75378 .57735 .66856 .66856 .98473 .95346 .90034 .83485
14
3.9167 4.2500 4.1667 3.9167 4.0833 3.3333 3.0000 2.9167 3.1667
15
16 .50361 .73721 .56466 .65386 .65386 .96309 .93250 .88055 .81650
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Effectiveness
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7 3.5000
8 .53452
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4.0000
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11 .81650
12 3.6667
13 .65134
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3.6667
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16 .63702
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4 Reliability Ease of Use Navigation Aesthetics Effectiveness
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Reliability 1
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7 Ease of Use 0,352** 1
8 Navigation 0,814 **
0,618** 1
9 Aesthetics 0,562 **
0,577 **
0,708** 1
10 ** ** **
11
Effectiveness 0,591 0,401 0,611 0,568** 1
12 ** The correlation is significant at a level of 0.01 (bilateral).
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14 Table 5. Pearson correlations for attributes of visual search interfaces
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3 Annex 1- Questionnaire 1
4
5
6 This questionnaire helps us to define your user profile, please be sincere in your answers. No personal
7 information will be stored, remember we are testing the software, not you .
8
9 Are you familiar with these terms? ( ) Metadata ( ) Semantic ( ) Thesaurus ( ) Ontology
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11
12 Profession: ____________________________ Working at: ___________________________________
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14 Country: ___________________________
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18 What do you know about these searching interfaces?
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19 Textual Search
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21 Never used ( )
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23 I’ve used it, but I don’t know when using this


24 searching method is more useful than using
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25 others. ( )
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27 I’ve used it, know how it Works and when to use
28 it instead other searching methods. ( )
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29 Directory / Categories Browsing


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31 Never used ( )
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33 I’ve used it, but I don’t know when using this
34 searching method is more useful than using
35 others. ( )
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I’ve used it, know how it Works and when to use
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38 it instead other searching methods. ( )
39 Tags Search
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41 Never used ( )
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43 I’ve used it, but I don’t know when using this
44 searching method is more useful than using
45 others. ( )
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47 I’ve used it, know how it Works and when to use
48 it instead other searching methods. ( )
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3 Semantic Search
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5 Never used ( )
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7 I’ve used it, but I don’t know when using this
8 searching method is more useful than using
9 others. ( )
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11 I’ve used it, know how it Works and when to use
12 it instead other searching methods. ( )
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14
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16 Please provide us an email in case we’ve to contact you for further information about this trial:
17 EMAIL: _____________________________
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3 Annex 2 – Questionnaire 2
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6 This online questionnaire serves research aims of the AGROKNOW Technologies, laboratory of Viticulture at
7 Agricultural University of Athens and Laboratory IERU, Dpt. of Computer Science, University of Alcalá, Spain. More
specific it aims to gather data (opinions) for the evaluation of VISUAL SEARCH INTERFACES through the aspects
8
of usefulness and ease of use.
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10 Please reply to the following statements by providing your rate of agreement. The scale employed runs from one (1)
11 to five (5), directed from negative to positive.
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13 The conductors of this research guarantee the safekeeping and anonymity of the gathered data. For any enquiries
14 please contact us through mail at xxxx@xxxx.com
15
Thank you very much for your interest and your participation.
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18 General aspects of VISUAL FRAMEWORK
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20 I believe that the VISUAL FRAMEWORK provides all levels
21 of information (e.g. abstracts, descriptions, etc.) that I need Disagree 1 2 3 4 5 Agree
22 for my information seeking tasks.
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23 I believe that is easy to see, the number of digital resources


24 in the VISUAL FRAMEWORK (It refers to the number of Disagree 1 2 3 4 5 Agree
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25 digital resources of each concept)


26 I believe that the sources in the VISUAL FRAMEWORK are
reliable to support my works tasks. Disagree 1 2 3 4 5 Agree
27 (sources refers to the resources of content providers)
28 I believe that the formats of sources in the VISUAL
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29 FRAMEWORK are suitable for my work tasks. Disagree 1 2 3 4 5 Agree


30 (formats: text, sound, image, videos)
31 In general I find the VISUAL FRAMEWORK as a useful Disagree 1 2 3 4 5 Agree
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32 system for my work tasks.


33 I believe that the VISUAL FRAMEWORK has a pleasant Disagree 1 2 3 4 5 Agree
34 aesthetic appearance
35 I believe that the VISUAL FRAMEWORK offers easy Disagree 1 2 3 4 5 Agree
methods to navigate in the system
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I believe that the VISUAL FRAMEWORK uses
On

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38 (Terminology refers to concepts and terms in navigation
39 structure)
40 I believe that the VISUAL FRAMEWORK is a learnable Disagree 1 2 3 4 5 Agree
41 system
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42 I believe in general that the VISUAL FRAMEWORK Disagree 1 2 3 4 5 Agree


43 responds very quickly my search
44 In general I find the VISUAL FRAMEWORK as a well Disagree 1 2 3 4 5 Agree
performing system for my work tasks
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46
About NAVIGATION
47 Please mark one (1) to five (5) from negative to positive aspects related to usability attributes
48 Tree Disagree 1 2 3 4 5 Agree
49 Bars Disagree 1 2 3 4 5 Agree
50 Folders Disagree 1 2 3 4 5 Agree
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52 About USEFULNESS
53 Please mark one (1) to five (5) from negative to positive aspects related to usability attributes
54 Tree Disagree 1 2 3 4 5 Agree
55 Bars Disagree 1 2 3 4 5 Agree
56 Folders Disagree 1 2 3 4 5 Agree
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About EASY OF USE
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3 Please mark one (1) to five (5) from negative to positive aspects related to usability attributes
4 Tree Disagree 1 2 3 4 5 Agree
5 Bars Disagree 1 2 3 4 5 Agree
6 Folders Disagree 1 2 3 4 5 Agree
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8 About PERFORMANCE
9 Please mark one (1) to five (5) from negative to positive aspects related to usability attributes
10 Tree Disagree 1 2 3 4 5 Agree
11 Bars Disagree 1 2 3 4 5 Agree
Folders Disagree 1 2 3 4 5 Agree
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About AESTHETIC
14 Please mark one (1) to five (5) from negative to positive aspects related to usability attributes
15 Tree Disagree 1 2 3 4 5 Agree
16 Bars Disagree 1 2 3 4 5 Agree
17 Folders Disagree 1 2 3 4 5 Agree
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