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A

Mini Project Report


On
ONLINE SHOPPING PORTAL
Submitted in partial fulfilment of the requirements
of University of Mumbai for the degree of
Bachelor of Engineering
By
Saikrishna Boddula 115CP1006A
Vipul Dalal 115CSI049A
Vaibhav Andhale 114CP1022A
For Subject

SOFTWARE PROJECT MANAGEMENT


Under Supervision of
Prof. Divya Dwivedi

Department of Computer Engineering


Mahatma Gandhi Mission’s College of Engineering & Technology
Kamothe, Navi Mumbai – 400 209
University of Mumbai
Academic Year: 2017-18

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CERTIFICATE

This is to certify that the Project work “ONLINE SHOPPING PORTAL” done by the students
of “DEPARTMENT OF COMPUTER ENGINEERING” is a record of bonafide work carried
out of them. This Project is done as partial fulfilment of obtaining “Bachelor of Computer
Engineering” degree to be awarded by “MAHATMA GANDHI MISSIONS OF COLLEGE
OF ENGINEERING AND TECHNOLOGY, KAMOTHE”. The matter embodied in this
project report has not been submitted to any other university for the award of any other degree.

(Divya Dwivedi) (Dr. K. Sankar)


Supervisor/Guide Head of Department

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Declaration

I declare that this written submission represents my ideas in my own words and where others
ideas or words have been included, I have adequately cited and referenced the original sources.
I also declare that I have adhered to all principles of academic honesty and integrity and have
not misrepresented or fabricated or falsified any idea/data/fact/source in my submission. I
understand that any violation of the above will be cause for disciplinary action by the Institute
and can also evoke penal action from the sources which have thus not been properly cited or
from whom proper permission has not been taken when needed.

Boddula Saikrishna 115CP1006A ------------------

Dalal Vipul 115CSI049A ------------------

Andhale Vaibhav 114CP1022A ------------------

Date:

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Acknowledgement

We are profoundly grateful to Prof. Divya Dwivedi for her expert guidance and continuous
encouragement throughout to see that this project rights its target since its commencement to its
completion.

We would like to express deepest appreciation towards Dr. Santosh Narayankhedkar, Principal,
Mahatma Gandhi Mission’s College of Engineering and Technology, Prof. K. Sankar, Head of
Department of Computer Engineering whose invaluable guidance supported us in completing this
project.

At last we must express our sincere heartfelt gratitude to all the staff members of Computer
Engineering Department who helped us directly or indirectly during this course of work.

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Abstract
The increase in technology provides good opportunities to the seller to reach the customer in much
faster, easier and in economic way. Online shopping is emerging very fast in recent years. Now a
day the internet holds the attention of retail market. Millions and millions of people shop online.
On the other hand, the purchasing of product from traditional market is continuing since years.
Many customers go for purchasing offline so as to examine the product and hold the possession of
the product just after the payment for the product. In this contemporary world customer’s loyalty
depends upon the consistent ability to deliver quality, value and satisfaction. Some go for offline
shopping, some for online and many go for both kind of shopping. The focus of the study is on the
consumer’s choice to shop on internet and at the traditional stores at the information gaining
period. However online shopping is easier for the people and less price than the offline shopping.
While making any purchase decision consumer should know the medium to purchase whether
online shopping or the offline shopping. Consumer should decide the channel for them which can
best suit to their need and wants and which can satisfy them. In this competitive world how
consumer can decide the particular medium for their purchase of goods is very important to
understand in a managerial point of view.

Keywords: Portal, consistent, competitive, managerial.

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LIST OF FIGURES

Figure No. Name of Figure Page No.

3.1 ER Diagram 16

3.2 Relationship 17

3.3.1 Context Level Diagram 18

3.3.2 Login DFD 18

3.3.3 1st Level DFD Diagram 19

3.4 Use Case Diagram 20

3.5 Sequence Diagram 21

3.6 Activity Diagram 22

5.1 Gantt Chart 27

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LIST OF TABLES

Table No. Name of Table Page No.

1.5.1 Hardware Requirements 12

1.5.2 Software Requirements 13

5.2 Budget 28

5.3 RMMM 30

6.1 Test Cases 32

7.1 Document Version 34

7.2 Document Approval Signatures 34

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TABLE OF CONTENTS

Chapter Content Page


No. No.
ABSTRACT………………………………………………… v
LIST OF FIGURES………………………………………… vi
LIST OF TABLES…………………………………………. vii

1. Introduction………………………………………………… 10
1.1 Objective………………………………………………… 10
1.2 Scope…………………………………………………….. 10
1.3 Existing System ………………………………………… 10
1.4 Proposed System…………………………………………. 10
1.5 Software Requirements Specification…………………….. 11
1.5.1 Hardware Requirements………………………………. 12
1.5.2 Software Requirements………………………………. 13
1.6 Module Description…………………..…………………… 13
2. Feasibility Analysis…………………………………………… 14
2.1 Aim of this project………………………………………… 14
2.2 Technical Feasibility……………………………………… 14
2.3 Operational Feasibility……………………………………. 15
2.4 Economical Feasibility……………………………………. 15
3. System Design………………………………………………… 16
3.1 ER Diagram……………………………………………….. 16
3.2 Relationship………………………………………………... 17
3.3 DFD Diagram……………………………………………… 18
3.3.1 Context Level Diagram……………………………….. 18
3.3.2 Login DFD…………………………………………….. 18
3.3.3 1st Level Diagram…………………………………….. 19
3.4 Use Case Diagram………………………………………… 20
3.5 Sequence Diagram………………………………………… 21
3.6 Activity Diagram………………………………………….. 22
4. Project Proposal……………………………………………….. 23
4.1 Summary & Background…………………………………… 23
4.2 Bidder Qualification……………………………………… 25
4.3 Proposal Evaluation Criteria……………………………… 26

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5. Planning…………………………………………………………. 27
5.1 Gantt Chart…………………………………………………… 27
5.2 Budget………………………………………………………… 28
5.3 RMMM……………………………………………………….. 30
6. Performance Analysis………………………………………….. 32
6.1 Test Cases……………………………………………………. 32
7. Project Closure………………………………………………….. 34
7.1 Document Version……………………………………………. 34
7.2 Document Approval Signatures………………………………. 34
8. Conclusion………………………………………………………… 35
9. Future Scope……………………………………………………… 36
10. References………………………………………………………… 37

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1. INTRODUCTION
1.1 Objective:

The present study broadly compares the online and offline shopping, specifically the objectives are:
a) To analyze the significant difference between the online and offline consumer groups in
terms of demographic, technology use, availability and attitude of the consumer.

b) To examine the factors influencing the consumer to switch from the offline shopping to
online shopping and online to offline shopping.

c) The factor influencing the consumer to shop solely online and solely offline.

d) To analyze whether the qualification of the consumer affect the online shopping and offline
purchasing.

1.2 Scope:

This project aims at the creation of a comprehensive portal, which can be used by everyone for
shopping purpose. The portal should be as simple as possible so that it can be configured even by
an illiterate person.
1.3 Existing System:

The current system for shopping is to visit the shop manually and from the available product
choose the item customer want and buying the item by payment of the price of the item.
1. It is less user-friendly.
2. User must go to shop and select products.
3. It is difficult to identify the required product.
4. Description of the product limited.
5. It is a time consuming process.
6. Not in reach of distant users.
1.4 Proposed System:

In order to overcome these, we have e-commerce solution, i.e. one place where we can get all
required goods/products online. The proposed system helps in building a website to buy, sell
products or goods online using internet connection. Purchasing of goods online, user can choose

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different products based on categories, online payments, delivery services and hence covering the
disadvantages of the existing system and making the buying easier and helping the vendors to
reach wider market.
Advantages of the new system proposed:
 Choose products faster and easier at one place.
 Saves time of travelling to the vendor/seller’s place.
 Good/Trusted & Tension free delivery services. Products bought online will be delivered
to the footsteps of the buyer free of cost (may be varied based on the vendor/seller).
 Alerts and real time reporting through Emails (to both vendor as well as buyer).
 Reports generated can be saved for future references.
 Inventory reports for the vendor/seller on daily, monthly, yearly basis.
1.5 Software Requirements Specification:

A customer visits the online shopping portal. A customer may buy item or just visit the page and
logout. The customer can select a segment, then a category, and brand to get the different products
in the desired brand. The customer can select the product for purchasing. The process can be
repeated for more items. Once the customer finishes selecting the product/s the cart can be viewed,
If the customer wants to edit the final cart it can be done here. For final payment the customer has
to login the portal, if the customer is visiting for the 1st time he must register with the site, else the
customer must use the login page to proceed. Final cart is submitted for payment and card details
and address are being confirmed by the customer. Customer is confirmed with a shipment Id and
delivery of goods within 15 days.
Actors:
• Customer
• Administrator.
Portal:
• Allows the customer to view the different categories and further to different products
within the brands.
• Allows the customer to shop online saying time and cost of customer.
• The portal provides a bill and a shipment Id which can be used to track the delivery status
of the goods purchased by the customer.

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Customer:
• Customers when enter the site and view the various products in different category.
• Authentication of the customer is done for the payment of the shopping done
• Customer can browse through the products available in the shop, can select some of them
and put into the shopping cart.
• Customer can anytime change the items in the cart either by adding new items or by
removing existing items. Customer proceeds towards the payment counter. Finalize
product list of items he finally wishes to buy and make the final payment.

Administrator:
• Updates the details of the different category, segments etc.
• Verifies the customer card details and records the details for shipment of goods.

1.5.1 Hardware Requirements:

Processor Pentium Processor ISA 32 Family

Operating system Windows vista, windows 7, Windows 10, Ubuntu

Secondary Storage 80 GB HDD

Hard disk space Minimum 1,2,3 GB for database usage for future

Network Adapter: Ethernet Adapter


Modem 128kbps Voice Fax Data

Connection with Http protocol


internet
Others 17" Colour Monitor, Printer, Scanner, Keyboard, Mouse.

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1.5.2 Software Requirements:

Platform Windows
Operating system Windows vista, windows 7, Windows 10, Ubuntu

Framework ASP.NET Framework 2.0

Front-End Tool Minimum 1,2,3 GB for database usage for future

Back- End Tool SQL Server 2005

Editing Tool Microsoft FrontPage 2000

Scripting Tool Java script, XML (style Sheet (.xsl))


Server Internet Information Server: (IIS Server)

1.6 Module Description:


We know that it is quite difficult to do anything of its whole part at a time. So it is the task of the
programmer to break/split the whole set of task into various small module so that one can handle
them effectively. But it depends upon the software system that in which Extent it will be broken
so that there is no inter-dependency among them. This project developed for “Online Shopping” is
broken into following module:

1.Admin Module
2.User Module
3.Customer Service Module
4.Advertisement Module
5.Employee Module
6.Payment Module
7.Purchase Module
8.Product Tracking Module
9.Searching Module
10.Voice Searching Module
11.Image scanning Module
12.Report Module
13.Security

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2.FEASIBILITY ANALYSIS
It is very significant to do feasibility study before starting a project. Now 21st century people
would love shopping online. Especially clouts items are very chap in online and customer wanted
make sure the products colour, size and items are accurate for them. When I making this e-
commerce web site I have to make sure that visitor or buyer are able to see everything perfectly
before purchase the products.

2.1 Aim of this portal:


The main purpose of this e-commerce web site to creating user friendly website for customer and
easy to buy products like they are buy form own shop. A feasibility study help project manager
find out positive and negatives result of the project before investing time and money.
In preliminary investigation feasibility study has three aspects.
Technical Feasibility
Operational Feasibility
Economical Feasibility

2.2 Technical Feasibility:


Technical issues involved are the necessary technology existence, technical guarantees of
accuracy, reliability, ease of access, data security, aspects of future expansion.
i. Technology exists to develop a system.
ii. The proposed system is capable of holding data to be used.
iii. The proposed system is capable of providing adequate response and regardless of the
number of users.
iv. The proposed system being modular to the administrator, if he/she want scan add more
features in the future and as well as be able to expand the system.
v. As far as the hardware and software is concerned, the proposed system is completely liable
with proper backup and security. Hence, we can say that the proposed system is technically
feasible.

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2.3 Operational Feasibility:
If the system meets the requirements of the customers and the administrator, we can say that the
system is operationally feasible. The proposed system will be beneficial only if it can be turned
into a system which will meet the requirements of the store when it is developed and installed, and
there is sufficient support from the users.
i. The proposed system will improve the total performance.
ii. Customers here are the most important part of the system and the proposed system will
provide them with a convenient mode of operation for them.
iii. The proposed system will be available to the customers throughout the globe.
iv. The proposed system will provide a better market for different dealers. Hence, the proposed
system is operationally feasible.

2.4 Economical Feasibility:


Economic Feasibility is the most frequently used method for evaluating the effectiveness of the
proposed system if the benefits of the proposed system outweighs the cost then the decision is
made to design and implement the system.
i. The cost of hardware and software is affordable.
ii. High increase in the amount of profit earned by going global.
iii. Easy and cheap maintenance of the system possible.
iv. Very cheap price for going global. Hence, the proposed system is economically feasible.

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3. SYSTEM DESIGN

3.1 ER DIAGRAM:

Online Shopping Portal

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3.2 Relationship:

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3.3 DFD Diagrams:
3.3.1 Context Level Diagram:

ADMINISTR Data Input Stage


Data Storage
ATOR
Administrator

Data Out Put Stage

Data Out Put Stage UI Screens

User
User Data Out Put Stage

Reports
Shopping Cart

3.3.2 Login DFD:

Login Master

Enter User User Home


Open Login
Name and Check User Page
form
Password

verification

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3.3.3 1st Level DFD Diagram:

Order
Login User Master

Open Form()
Manage Manage Order
1.0.0 Users 1.0.4
1.0.2

Enter Login
Details Manage Manage
Prodects Country
1.0.1
1.0.3 1.0.5

Products
Verifies Validates
Data Data

Manage
Country
Manage
1.0.6 State
Manage
Log out
1.0.7 Catagory

Coutry

State
Catagory

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3.4 Use Case Diagram:

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3.5 Sequence Diagram:

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3.6 Activity Diagram:

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4. PROJECT PROPOSAL
4.1 SUMMARY & BACKGROUND:
Summary:
The growing use of Internet in India provides a developing prospect for online shopping. If E-
marketers know the factors affecting online Indian behavior, and the relationships between these
factors and the type of online buyers, then they can further develop their marketing strategies to
convert potential customers into active ones, while retaining existing online customers. This
project is a part of study, and focuses on factors which online Indian buyers keep in mind while
shopping online. This research found that information, perceived usefulness, ease of use; perceived
enjoyment and security/privacy are the five dominant factors which influence consumer
perceptions of Online purchasing.

Background:
Zoom Consulting is currently accepting proposals to develop, design, launch, and host a new
corporate web site. The existing Zoom Consulting web site was developed and launched in 2008.
In an effort to achieve more “wins” from clients via the corporate web site, Zoom Consulting has
determined that a new platform is needed which is more user-friendly and allows for improved
interaction among potential clients. The purpose of this Request for Proposal (RFP) is to solicit
proposals from various candidate organizations, conduct a fair and extensive evaluation based on
criteria listed herein, and select the candidate who best represents the direction Ace Consulting
wishes to go.
Our services include:

1. Project and Program Management (all phases)


2. Process Improvement
3. Human Capital Resource Management
4. Project and Program Management Training (small scale)

Proposal Guidelines:
To get a coarse structure of the implementation process for the Online Shop, it can be split into
four major steps:
A. The first step is the strategic decision to implement an Online Shop in the company. The
decision should be supported by global goals to which the shop is directed, e.g. to create a
new marketing channel or simply to gain an advantage over the competitors.
B. The development of a concept for the Online Shop is the second and often the most
extensive step. Business and technical issues, e.g. the structure of the offer made by the
company, the technical architecture for the data exchange between the online shop and the
ERP system or the software to use, have to be clarified. The concept development step will
be elaborated in detail later.

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C. In the third step realization, the Online Shop is instantiated by configuration and
customization of electronic commerce standard software and/or by programming and web
design. Other important parts in this step are testing and marketing of the online shop.
D. The final step is the operation of the online shop, which often is outsourced today. An
important success factor for the Online Shop is the actuality of the information provided
and prompt responses to customer questions and orders.

Project purpose:
Zoom Consulting believes that by using current web-based technologies and a more effective site
design, we can provide our clients and potential clients with more information, a more user-
friendly environment, and achieve more wins from prospective clients.

Project description:
Zoom Consulting is seeking a provider to utilize the latest web-based technology to create a web
site that is user friendly, simple to use, provides detailed information about our services and
offerings, and is easy to add or modify content. The site design should incorporate the latest key
word search practices and maximize “search ability” in all current internet search engines.
The finished web site must allow Zoom Consulting’s IT group to easily manipulate the layout and
content in order to allow for frequent changes in the dynamic environment in which we work where
things constantly change.
The web site design and layout should be aesthetically pleasing, simple for users to navigate,
provide descriptions of all Zoom Consulting services, management biographies, and contact
information. The site must also be completely secure against intrusion. The site should also allow
users to submit their contact information in order to be added to our list of potential clients to
receive regular updates and new developments.

Project Scope:
This system can be implemented to any shop in the locality or to multinational branded shops
having retail outlet chains. The system recommends a facility to accept the orders 24*7 and a home
delivery system which can make customers happy. If shops are providing an online portal where
their customers can enjoy easy shopping from anywhere, the shops won’t be losing any more
customers to the trending online shops such as flip kart or eBay. Since the application is available
in the Smartphone it is easily accessible and always available.

Request for Proposal Timeline:


All proposals in response to this RFP are due no later than 4pm EST March 30, 2018.
Evaluation of proposals will be conducted from March 1, 2018 until March 15,2018.
If additional information or discussions are needed with any bidders during this two-week window,
the bidder(s) will be notified.
The selection decision for the winning bidder will be made no later than March 16, 2018.

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Upon notification, the contract negotiation with the winning bidder will begin immediately.
Contract negotiations will be completed by March 30, 2018.
Notifications to bidders who were not selected will be completed by March 20, 2018.

Project Timeline:
Project initiation phase must be completed by March 31, 2018.Project planning phase must be
completed by May 15, 2018. Project planning phase will determine the timeline/schedule for the
remaining phases of the project.

4.2 BIDDER QUALIFICATIONS:


Bid proposal preparation and submission:
Bid proposals shall not contain URLs (Uniform Resource Locators, i.e., the global address of
documents and other resources on the world wide web) or web addresses. In as much as the web
contains dynamically changing content, inclusion of a URL or web address in a bid response is
indicative of potentially changing information. Inclusion of a URL or web address in a bid response
implies that the bid proposal's content changes as the referenced web pages’ change.

Bid proposal delivery and identification:


In order to be considered, a bid proposal must arrive at Procurement Services in accordance with
the instructions on the RFP’s Signature Page. Bidders are cautioned to allow adequate delivery
time to ensure timely delivery of bid proposals. Late bid proposals are ineligible for
consideration.

RFP signature page:


The bidder shall complete and submit the RFP Signature Page. The RFP Signature Page shall be
signed by an authorized representative of the bidder. If the bidder is a limited partnership, the RFP
Signature Page must be signed by a general partner. If the bidder is a joint venture, the RFP
Signature Page must be signed by a principal of each party to the joint venture. Failure to comply
will result in rejection of the bid proposal.

Ownership disclosure certification:


In the event the bidder is a corporation, partnership or sole proprietorship, the bidder must
complete the attached Ownership Disclosure Certification. A current completed Ownership
Disclosure Certification must be received prior to or accompany the bid proposal. If the bidder is
a joint venture, an Ownership Disclosure Certification must be completed and submitted by each
party to the joint venture. Failure to comply will result in rejection of the bid proposal.

Source disclosure certification:


The bidder must complete the Source Disclosure Certification and include the completed
Certification with the bid proposal. Failure to comply will result in rejection of the bid proposal.

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Company qualification certification:
The bidder must complete the Company Qualification Certification and include the completed
Certification with the bid proposal. If the bidder is a joint venture, the Company Qualification
Certification must be completed and submitted by each party to the joint venture. Failure to comply
will result in rejection of the bid proposal.

4.3 Proposal Evaluation Criteria:


The following criteria will be used to evaluate all bid proposals that meet the requirements of this
RFP.
Price
Experience of the bidder
The bidder's past performance under similar contracts.
Ability to develop/ provide a user friendly site for the on-line store.
Quality of the merchandise for sale. Ability to provide requested items- samples.
Workmanship and quality of logo placements and clarity.
Ability of the store provider to process all orders, collect payments and ship merchandise
within the established time frame.
Responsiveness of the store provider to requests for process special order items and ability to
customize each store.
Meet the requirements for minimum orders.
Experience and success on similar projects.
References and client lists.
Financial Stability of bidder (length of time in business).

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5. PLANNING
5.1 Gantt Chart:

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5.2 Budget:

ZOOM CONSULTANCY 2018 BUDGET

INCOME
Operating income Actual Budget Difference
Google play 120000 5000 115000
YouTube 60000 10000 50000
Google AdSense 5500 1000 54000
Other 50000 2000 48000
Total operating Income 235500 18000 267000

Non-operating income Actual Budget Difference


Interest income 700000 700000

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Rental Income 3000000 3000000
Gift Received 10000 10000
Donation
Other 10000 10000
Total 720000 3000000 3720000
Total INCOME 955500 30180000 3987000
EXPENSES
Operating Expenses Actual Budget Difference
Accounting and Legal 45000 50000 5000
Advertising 90000 100000 10000
Depreciation
Dues and Subscription
Insurance 100000 100000
Interest Expenses 120000 120000
Maintenance And Repairs 800000 1000000 200000
Office Suppliers
Payroll Expenses 550000000 550000000
Postage 100000 100000
Rent 100100 100000 100
Research & Development 1000000 100000 900000
Salaries and Wages 100000000 100000000
Taxes and Licenses 10000000 10000000
Telephone 100000 100000
Travel 100000 100000
Utilities
Web hosting & Domain 100000 100000
Other 100000 100000
Total 662755100 112070000 551115100

Non-Recurring Expenses Actual Budget Difference


Furniture, Equipment & Software 1000000 1000000
Gifts given 100000 100000
Other 100000 100000
Total 1200000 1200000 0
Total Expenses 663955100 113270000 550685100
NET INCOME BEFORE TAXES 687409900 85252000 772301900
Income tax expenses 18% 0% 19000000

Net Income 668049900 85252000 753301900

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5.3 RMMM (Risk Mitigation, Monitoring and Management)
Risk 1: Computer Crash
The cost associated with a computer crash resulting in a loss of data is crucial. A computer crash
itself is not crucial, but rather the loss of data. A loss of data will result in not being able to deliver
the product to the customer. This will result in a not receiving a letter of acceptance from the
customer. Without the letter of acceptance, the group will receive a failing grade for the course.
As a result, the organization is taking steps to make multiple backup copies of the software in
development and all documentation associated with it, in multiple locations.
Risk 2: Hacker Attack
Website hacking is a result from the adoption of web-based technologies for conducting e-
business. Whereas web applications allow organizations to connect seamlessly with suppliers and
customers, web application vulnerabilities have also exposed a multitude of previously unknown
security risks that may open the door to a hacker attack. Hackers attack these vulnerable websites
for a number of reasons which can go from stealing sensitive information to SEO purposes.
Risk 3: Staff Experienced
The retail sector is the largest private employer in the United States, directly and indirectly
supporting 42 million jobs. As e-commerce grows, retail companies will need to recruit a more
technical workforce. Having highly skilled employees is of the utmost importance in a field where
technological innovation to improve customer experience and provide relevant goods and services
is vital to gaining a competitive edge and increasing market share.
Risk 4: Unavailability of Admin
Online customers must have access to the Internet and a valid method of payment in order to
complete a transaction. Generally, higher levels of education and personal income correspond to
more favorable perceptions of shopping online. Increased exposure to technology also increases
the probability of developing favorable attitudes towards new shopping channels.
Risk 5: Review may not be conducted regularly
Consumers find a product of interest by visiting the website of the retailer directly or by searching
among alternative vendors using a shopping search engine. Once a particular product has been
found on the website of the seller, most online retailers use shopping cart software to allow the
consumer to accumulate multiple items and to adjust quantities, like filling a physical shopping
cart or basket in a conventional store. needs to be entered once. The consumer often receives an e-
mail confirmation once the transaction is complete.
Risk 6: Database stability
Since you have no idea of product's quality until you hold it in your hands, returning things bought
online is quite common. Unless you're buying from one of the established e-commerce companies,
it's important to go through the return policy while making a purchase. But most sites have vague
return policies that can leave you with a low-quality product and no way to return it.
Risk 7: Delivery deadline will be tightened
Once a payment has been accepted, the goods or services can be delivered in the following ways.
For physical items:

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(1) Shipping: The product is shipped to a customer-designated address. Retail package delivery is
typically done by the public postal system or a retail courier such as FedEx, UPS, DHL, or TNT.
(2) Drop shipping: The order is passed to the manufacturer or third-party distributor, who then
ships the item directly to the consumer, bypassing the retailer's physical location to save time,
money, and space.
(3) In-store pick-up: The customer selects a local store using a locator software and picks up the
delivered product at the selected location. This is the method often used in the bricks and clicks
business model.

Sr. no. Risk Category Probability Impact

1. Computer crash TI 70% Catastrophic

2. Hacker Attack TI 20% Critical

3. Staff Experienced ER 10% Marginal

4. Unavailability of Admin SS 50% Marginal

5. Review may not be conducted CR 40% Critical


regularly
6. Database stability TI 10% Negligible

7. Delivery deadline will be tightened BI 05% Negligible

Category:
TI - Technical Issues
ER - Experience Risks
SS - Staff Size
CR - Customer Related Risks
BI - Business Impact

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6. PERFORMANCE ANALYSIS
6.1 Test Cases:

Sr. Test Description Input Expected Actual Remark


No Case ID Output Output

1 TID_01 Check Login ID entered It should go to Login is not FAIL


whether the is special the main page of valid.
login works characters. the shopping
or not. portal.
2 TID_02 Test SA8*09 Invalid. Invalid. PASS
Username. Username Username
should not should not
contain special contain
characters and special
numbers characters
and
numbers
3 TID_03 Test SAIKRISH Login the user Login the PASS
Username into system. user into
system.
4 TID_04 Test Null Password Password PASS
Password should contain should
at least 8 contain at
characters. least 8
characters.
5 TID_05 Test Vicky@12345 Valid password. Valid PASS
Password Password.
6 TID_06 Address Location enabled Detect current Detect PASS
entry. on Phone location of the current
user. location of
the user.
7 TID_07 Track the Detect object Show location Show PASS
product. Location. of the object. location of
the object.
8 TID_08 Price Calculate price . Show the price Show the PASS
calculation. including the price
taxes. including
the taxes.

9 TID_09 Message Customer should Message pop Message PASS


alert to the enter the correct out with pop out
customer mobile number, product_id, total with

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regarding during price, & product_id,
the product registration. shipping date. total price,
ordered. & shipping
date.
10 TID_10 Recognition User have to say Displays all the Displays all PASS
of product the product name products the products
by customer by clicking the according to the according to
voice. MIC icon the voice. the voice.
main page.

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7. PROJECT CLOSURE
7.1 Document Version:

Project Name ONLINE SHOPPING PORTAL


Project Sponsor AMAZON
Project Manager VAIBHAV ANDHALE
Date 6/3/18

7.2 Document Approval Signatures:

Role Name Signature Date


Project Manager VAIBHAV ANDHALE 6/3/18
Project Sponsor AMAZON 6/3/18

This is the Project Managers report to the Project Sponsor stating how well the project has
performed against the Project Proposal and PMP, including the original planned cost, schedule and
expected benefits (that can be assessed at this time). At this time all project documentation should
be up-to-date.

1. Achievement of the Projects Benefits


The project was useful to common people as they can use the portal by sitting at home and
do shopping easily with a new voice recognition system.
2. Performance Against Original Schedule
The project was delayed by a 2 week.
3. Impact of Approved Changes & Raised Exceptions
The changes were positive. At the start the ONLINE SHOPPING PORTAL was only
meant to run on android OS, which is now changed to all the platforms.
4. Summary of Key Project Issues & Resolutions
Two of the staff members left in between of the project, this issue was resolved and two
new members were hired.

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8. CONCLUSION
The young generation are more often purchasing from online sites because of the revolution in the
technology among the youth population and they are able to use this technology for their well-
being more than other age group category. Flipkart is the shopping site which is more preferable
by the youngster. There are increasing demand of online shopping because the variety of options
for the consumers to choose and that to at a reasonable price and sometime even less price than
the market. Electronic items were less demanded from the e-shopping but clothes are much more
demanded by the consumers. There are several products which are not delivered by the shopping
sites in the preferable area, it is seen that with the advancement of the technology the preference
of the online shopping increases. Earlier people more uses the traditional shopping. Now also
people who are not aware of the several shopping sites and not that technically advanced are less
into internet for shopping.
This study advanced an ideal that uses consumer value perceptions to increase our thoughtful of
channel choice. Earlier work verified the key effect of perceived value has on purchase intentions,
but merely concentrated on product or store value insights. This paper extends the studies while
asking the questions from the consumer who are into online shopping as well as traditional
shopping to rate both the channels in the terms of performance, products, time of delivery, quality
and other related aspects of online and offline shopping. By accepting this approach, investigators
and experts can gain valuable insights into the motivations to adopt a definite channel for shopping.
A cluster of all customer communication with products, services or persons that is specific.
Another concern was that the conceptual model, a theoretical context for the study of the
theoretical basis of all the research on it is placed. Customer behavior is a process of discussions
with investors to buy consumer goods and consumer behavior suggestions of the process.
These are the 4 factor of consumer participation is defined as:
1. Person’s Features,
2. Standard of living,
3. Basic needs and
4. Status that directly inspire the needs.

The system has been developed with much care and free of errors and at the same time it is
efficient and less time consuming. The purpose of this project was to develop a web application
and an android application for purchasing items from a shop.
This project helped us in gaining valuable information and practical knowledge on several topics
like designing web pages using html & CSS, usage of responsive templates, designing of android
applications, and management of database using MySQL. The entire system is secured. Also the
project helped us understanding about the development phases of a project and software
development life cycle. We learned how to test different features of a project.
This project has given us great satisfaction in having designed an application which can be
implemented to any nearby shops or branded shops selling various kinds of products by simple
modifications.

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9. FUTURE SCOPE
There is a scope for further development in our project to a great extent. A number of features can
be added to this system in future like providing moderator more control over products so that each
moderator can maintain their own products. Another feature we wished to implement was
providing classes for customers so that different offers can be given to each class. System may
keep track of history of purchases of each customer and provide suggestions based on their history.
These features could have implemented unless the time did not limited us.

The current level of empirical research done on retail in the Indian context is miniscule. This study
is concentrated on perceptions and evaluations of food & grocery stores and seeks to build on the
very little research done in retailing in general, and data mining in retailing in particular. In the
future, researchers can seek other relevant research problems from the industry and from existing
literature.

In terms of managerial and technical approach, researchers can research certain niche customer
segments such as the elderly, only students, only male professionals etc. Additional sectors, such
as apparel retailing, fashion products, consumer electronics, luxury brands, mobile retailing etc.
can be researched. Emerging formats such as airport retailing, online-retailing, vending machines,
membership clubs, multi-level marketing etc. are also very under-researched areas. Even within
grocery retailing, specific formats such as supermarkets, hypermarkets, convenience stores and
traditional open markets etc. are very relevant areas of research for future.

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