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Term Paper on

Internet Service Provider in Bangladesh

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Introduction

The world’s largest and most widely used network is the internet. The
internet is an international network of networks that are both commercial and
publicly owned. The internet connects hundreds of thousands of different networks
from more than 200 countries around the world. More than 400 million people
working in science, education, government, business, entertainment and personal
use the internet to exchange information or perform business transactions with
other organization or make personal communication around the globe.

Trend of internet service

Bangladesh joined the Net on June 6, 1996 through Information Services


Network (ISN) limited with first ever 64 kbps VSAT transmitting and
receiving data via a Hong Kong Gateway. There are around 40 Internet service
providers in Bangladesh. In a globalization era Internet services are going faster
with the advanced technology. There are around 40 Internet service providers in
Bangladesh. In a globalization era Internet services are going faster with the
advanced technology. With the discovering new technology Internet provide better
service to the people in everywhere. The ISPs of Bangladesh are providing dial up,
broadband Internet services and software and system integration services. They
believe that they can only flourish when their customer are also successful. They
ensure that their customers are successful by understanding and being responsive
to their needs as well as working collaboratively with them to provide one stop
faster cost competitive advantages in the world of electronic communication. There

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have been a few newcomers into the Internet services market. Some competitors
have also entered in to a price war.

The year ahead will see many new challenges as they work to sustain the
profitability and increase their reputation as an innovator and major force for
progress. Their plan not only to survive, but also to prevail as an industry leader as
we find greater acceptance and success for their products. They move ahead in a
business environment still coming to terms with new contradictory
telecommunication regulations that hinders the IT industry’s growth and journey
towards free global information flow.

They continue to manage their business prudently. Their top priority


continues to be delivery the highest quality customer service while focusing on
their customer service while focusing on their goals of growth and financial
strength. They remain cautious about their short-term earnings outlook primarily
due to the weak economy, increasing competition and substitution and regulatory
uncertainty. They will continue to exercise rigorous financial discipline in their
operations with a sharpened focus on other growth divers.

Internet service provider (ISP) is a commercial organization with a


permanent connection to the Internet that sells temporary connections to
subscribers. Individuals can access the internet through such popular online
services as Bangladesh online limited, Aftab first.

The Internet is perhaps the most well known and the largest; implementation
of Internet working, linking hundreds of thousands of individuals networks all area
the world. The Internet

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Has a range of capabilities that organization is using to exchange information
internally or to communication externally with other organization. Internet
technology provides the primary infrastructure for electronic commerce, electronic
business and the emerging digital firm.

Name of the Internet service providers in Bangladesh:

 AB Network limited
 Access Telecom Limited
 Aftab IT Limited
 Agni Systems Limited
 Asia Online (BD) Limited
 Bangladesh Online Limited
 Bangladesh T and T Board
 BD. COM Ltd.
 BD corporation
 BD COM Online Limited
 Bijoy Online Limited
 BG Tech
 Brac Network System
 Dolphi Net
 Drink Online Limited
 E-Net Communications Ltd
 Global Information Services Ltd
 Grameen Cybernet Ltd
 Information Services Network Ltd

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 KL BD Online
 Link Technologies Ltd
 NCLL
 Pradeshta Network Limited
 Proshika Net Online Ltd
 Raspit .Com
 Shapla.Net
 Span internet Works Ltd
 Spark Systems Ltd
 Spectra Solution Ltd
 Spectra Net Ltd
 Square Information Ltd
 Trans- Net Ltd
 Vas Digital Communications Ltd
 Westec Limited
 Bangla . Net
 Global Link
 Progetel

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Services provide by the Internet Service Providers in Bangladesh:

Information Services Network Ltd (ISN) :

In the year 1997 and 1998 the company consolidated its operations in all
areas especially in Internet and turned its system to achieve high professional
standard. The year 1999 exhibited a significant advancement for its joint venture
agreement with a foreign partner.
Now ISN is a public limited company and its shares have been traded in stock
exchange since 19th may, 2002.

Services at a Glance:

Broad band Internet ( DSL, Radio, Fiber optic)


 Corporate Broad Band (12 bold itelic)
 Shared Broad Band
 Commercial Broadband
 Nation Wide Internet and Data connectivity
 UUCP
 Domain Registration, Web Development and Hosting
 Software Development.
 PC world Publication
 Dial Up Internet
 Prepaid
 Post paid

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Aftab IT Limited:

Services at a glance of Aftab IT Limited:

 E-mail
 Chat outline
 Web Browsing
 Web page Development
 Web Hosting
 Domain Name Registration
 Corporate E-mail (UUCP)
 Dedicated Lease line
 Email to Fax

Global Link:

Services of Global Link

 Dail up Internet Service


 Broad band connection
 Radio link connectivity
 Domain Name Registration
 Web page Development
 Web Hosting
 Corporate E-mail
 Fax to Fax service

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Bangladesh Online Limited (BOL):

Services of BOL:
 Broad Band Solutions
 Dial up Solutions
 Web designing and Hosting
 Sign up
 Web mail
 Change password
 View usage
 Recharge
 SMS service
 Free home delivery
 Investor Relations
 Terms and conditions

What we will get using BOL’s Broad Band Internet:

 High speed
 Radio link DSL or ADSL modem connectivity
 Round the clock connection
 No telephone charge
 Dedicated Bandwidth link
 Unlimited email accounts and Internet access
 Easy download and upload facilities

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 Live redundant servers and VSAT links guarantee our
services to be always accessible even during system
maintenance
 Provide free technical support 24 hours a day
 Friend by customer care department is trained to handle any
solutions that may arise.

Westec Limited:

Services of Westec :
 Email
 World Wide Web
 FTP Download
 Use net
 Internet Relay chat
 Prepaid, postpaid, unlimited and leased line internet connection
 High speed internet and Broadband service provider
 Dedicated Band width 64 Kbps / 128 Kbps and above though
DSL
 Domain registration, Web hosting and Website design and
development
 Setting up corporate Email server`

Progetel Bangladesh Limited:

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Progetel Bangladesh Limited is a multinational company engaged in
advanced information technology business in Bangladesh having 100% foreign
investment from Italy. The progetel group started its operation in Italy in 1994 with
the objective of providing modern telecommunication and IT services all over the
world.

Services at a glance:

 Dial up internet
 Corporate leased line
 Broad band internet
 Technological innovation (modern internet services)
 High quality services
 Customer relationship management
They also support free enterprise and seek to compete fairly and ethically
and within the framework of applicable competitive laws.

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Technical competence of each ISP:

Progetel:
 Dedicated 3.1 MBPs link which is upgradeable up to 45 MBPs
 24 hours world class support and services
 High end sun servers for mail, proxy , web, DNS and firewall for
reliable performance
 3 com total control access server for error free long on
 Security is ensured by sun firewall
 World’s best 3.7 meter Andrew satellite antenna

Technical partners of progetel:


 Albacom (Italy)
 Andrews (USA)
 Cisco Micro System ( USA)
 3 com ( USA)
 Nortel Networks
 Panamsat
 Sonema
 Sun Mocro system (USA)

Aftab IT Limited:
 Own high band width VSAT
 SUN enterprise and Hewlett Packard servers
 Cisco access servers, Cisco router,

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 Cisco catalyst switches

Westec:
 Having 2 mbps uplink
 Run by experience staff and admistrators
 CISCO UNIX
 Using the same mail server as hotmail that is handling 3
million email clients.
 100 Dail in phone lines all with hunting capability
 WEB based tool for improved client service

Drik Online Ltd


Drik pioneered IT in Bangladesh. With broadband capacity coupled with its unique
position as a content as well as connectivity provider, it today delivers the entire
spectrum of IT services under one roof.
Drik’s partnerships with the leading IT companies in the world and its international
network of specialists, combined with its experience of working at a grassroots
level, enables it to tackle the most complex problems with minimum fuss.

Drik TAP was the largest node in Telnet, a network for small-scale
development projects setup with the idea of fostering the exchange of information,
experiences, expertise and solutions to technical problems between southern
partners.
DrikTAP was set up in early 1994 and has provided multifunctional electronic mail
to link field workers, local organizations, technological institutions, international
development organizations, activist organizations as well as governments,
educational institutions and individuals.

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This allowed organizations in Latin America, Africa and Asia to
communicate via off-line email to each other and to national and international
networks. DrikTAP, the node in Bangladesh, helped introduce full-fledged Internet
in Bangladesh and was the initiator of new media activism in the country.

Services provided
 Dial-up connection
 Corporate lease line
 Broad band connection
 Web-page design and hosting
 Domain Name Registration
 Email to Fax
 Networking
 Graphics & Multimedia

 Dial-up connection
Using traditional modem-and-telephone technology, Drik Internet provides single
computer users a highly reliable access to the Internet, backed-up by professionally
trained technical support for end users.

Corporate lease line


Connect to the Internet with a lease line that has a fixed rent per month and
connectivity without interruption.

Broadband connection

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We have the latest technology, which provides high speed Internet
connectivity. This service has a fixed monthly rent and is far more convenient for
Internet-users.

Networking

A highly skilled & professional team is ready to provide you with total
network solution and system integration. Special organizational needs are catered
for. We specialize in both Internet and Intranet (LAN/WAN/VPN) services.

Webpage Design and Hosting


You can build your own WebPages and host it. Whether for business or other
purposes a highly qualified team is ready to help you design your website.

Domain Name Registration


Drikisp registers the domain.

Graphics and Multimedia


We have an excellent Graphics and Multimedia unit which we assure you, will
meet your needs just as capably as it meets our own organizational needs, and that
of other national and international clients! Try us.

BRAC BDMail Network Ltd.

BRAC, the largest NGO in Bangladesh, is highly dedicated towards


changing the status of the under-privileged masses. In the context of rapidly
changing socio-economic conditions in the country and the opportunities arising

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from globalization, BRAC is continually revisiting its approaches to ensure its
effectiveness as a catalyst for change. Over a period of twenty-nine years, it has
come to recognize the important role that it can play in the modernization
efforts of Bangladesh. BRAC believes that information technology holds the
key for future growth and it has reaffirmed its commitment to investing time
and resources in this important growth sector. Consequently, BRAC itself has
implemented an organization wide policy of introducing computers and state of
the art software to its 575 branches throughout Bangladesh. This exercise will
provide important impetus for a countrywide social change that has a strong
technological base. BRAC BDMail Network Ltd. (BBN) is a sister concern of
BRAC. BBN is in a position to provide the whole spectrum of Internet related
services. BBN believes that innovative solutions, corporate vision, teamwork
and a total commitment to its customers will help it to achieve the highest
standards of personal and corporate excellence.

 Services

1. PPP Connection
2. Web Development
3. Networking
4. E-mail To Fax Services
5. LAN Solution
6. Broadband Connection with DSL
7. Wireless Communication

Service charge of each ISP in Bangladesh:


Global Link or G Link:

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G Link offers prepaid, sleepless surfer , corporate and unlimited service
charges are following :
Prepaid
Packages Price Minutes TK/min
G Link 50 TK. 50 100 0.50
G Link 100 TK. 100 200 0.50
G Link 200 TK. 200 400 0.50
G Link 500 TK. 500 1000 0.50
G Link 1000 TK .1000 2222 0.45
G Link 1500 TK. 1500 3750 0.40

Sleepless Surfer
Package Time Slot Price Minutes TK/Min
Nijhum 400 12.00am- 400 2000 0.20
9.00am
Nirghum 700 01.00am – 700 Unlimited 0.05
9.am

Unlimited
Package Time slot Price Minutes
Boishakkee 100 9.00am – 6.00 pm TK.1000 Unlimited
Falgunee 100 6.00pm – 12.00 am TK.1000 Unlimited
Sranonee 2000 8.00 am – 10.00pm TK.2000 Unlimited
Unlimited:
Anonto – monthly charge TK. 3000
Broad Band
Dedicated and shared Internet connection
Progetel:
Prepaid card rates
Packages Minutes Price Per minute TK.

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Progetel White 120 min TK. 100 0.83
Progetel Blue 400 min TK. 300 0.75
Progetel Silver 1000 min TK. 700 0.70
Progetel Gold 2000 min TK. 13000 0.65
Progetel Platinum 3000 min TK. 17000 0.56

TK. 100 will be installation charge if client is not able to install by him or herself
Unlimited access fee for corporate users
 Free connectivity
 Monthly charge TK. 3000
Post paid:
Membership fees Tk. 1000 ( non refundable)
Time slot Tk. Per minute Time bolt TK. Per minute
04 am – 09 am TK. 0.40 09 am – 06 pm TK. 1.25
06pm – 12pm TK. 0.80 12 pm – 04 am TK. 0.60

Corporate leased line ( dail – up)


 Connectivity charge TK. 10,000
 Monthly payable TK. 18,000
Broad band internet:
Installation usage charge for dedicated bandwidth, installation cost bold
with server connection TK. 150000 (payable at the time of order. Lead-time to
install is 30 days.)
64 kbps TK. 60,000 per month
128 kbps TK. 110,000 per month
256 kbps TK. 200,000 per month
512 kbps TK. 380,000 per month

Aftab IT Limited:

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Package – 1 prepaid
Registration Card:
 200 minutes free with kit @ TK. 100
 600 minutes free with kit @ TK. 300
 1000 minutes free with kit @ TK. 500
Recharge card: Unlimited
Card type Usage rate per min Usage time
TK. 100 TK.0.50 200 min
TK. 300 TK.0.50 600 min
TK. 500 TK.0.50 1000 min
TK. 1000 TK. 0.50 2000 min
TK.1500 TK. 0.50 3000 min

Package –2 (regular)
 No use no pay
 No monthly fee
 No security deposit
 Connection fee TK. 1000.00
Usages rate per minute:
Time slot TK. Per minute
08.00 am – 06.00 pm TK. 100
06.00pm – 02.00am TK. 0.70
02.00 am – 08.00 am TK. 0.90

Special offer of Abtab IT Limited:


 360 minutes free with kit @ TK. 500

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 300 minutes free with kit @ TK.300
 Three E mail Accounts
 Interactive free Web Page
 24 hours Technical Support
 Real Time Online Billing
Bangladesh Online Limited:
Prepaid:
Item Minutes Price
I – Kit ( software CD Free 150 minutes TK. 75
manual, sticker access
card)
Recharge 50 card 100 minutes TK. 50
Recharge 100 card 200 minutes TK. 100
Recharge 250 card 500 minutes TK.250
Recharge 500 card 1000 minutes TK.500
Recharge 1000 card 2000 minutes TK.1000
Recharge 1500 card 3000 minutes TK1500
Price not inclusive of VAT
Prepaid Unlimited:
Item Usage time Monthly charge
Unlimited 24 hours TK. 3,000
Apolok 8 hours (1 am – 9 am) TK.500
Aparajita 12 hours (7 am – 7 pm) TK. 2,000

Price not inclusive of VAT


Post Paid:
Item Deposit Monthly charge Rate
Asheem TK.1000 TK. 1000 Free 800 minutes
(Refundable) additional usage
TK. 1.25 per
minute

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Anirbaan TK. 1000 No use no bill TK. 1.75 per
(Refundable) minite

Price not inclusive of VAT

Information Service Network: ( ISN)


Prepaid :
Using prepaid cards it is possible to be connected to the premier ISP at least
price, it is to be registered through the use of prepaid cards more over it is available
everywhere. Fast and reliable as well. Our prepaid cards are available in
denomination of

TK. 50
TK. 100
TK. 200
TK. 300
TK. 500
TK. 1000

Post paid: 24 hours uninterruptible internet service at a reasonable price


Type of post paid services:
Service type Description
Samata No use no bill, 24 hours, telephone

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support free
Bilash No use no bill. Technical personnel
support free
New product Unlimited pre-paid cards
Unlimited Evening Card From 8 pm – 12 am
Unlimited Night Card From 12 am – 8am
Unlimited 24 hour Any time

Westec:
Prepaid Economy
Item Minutes Rate/ min Price TK.
Refill 100 222 TK.0.45 100
Refill 150 333 TK. 0.45 150
Refill 300 667 TK. 0.45 300
Refill 500 1111 TK. 0.45 500
Refill 1000 2500 TK. 0.40 1000
Refill 1500 3750 TK. 0.40 1500
Refill 2000 5000 TK. 0.35 2000
Refill 3000 8571 TK.0.30 3000

Prepaid unlimited:
Card type Time Zone Price TK.
Unlimited 24 hours 24 hours 2000
Office executive 8 am – 8 pm 1200
Evening browser 6 pm – 12 am 550
Night Surfer 12 am- 8 am 550

I pack includes
@ 100 minutes free browsing
@ free installation CD
@ One E mail Address
@ Instruction for registration
@ Registration Card

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BD. COM
Prepaid:
 Card price TK. 300
 Access time 400 minutes
 Validity 45 minutes
 Cost per minute 75 paisa
 100 % free and self crated new E –mail account each card
 100 % secured transaction while creating account of refill.
Post paid:
 Registration fee TK. 1000
 Group connection TK 3500
 First 60 minutes uses free
Rate / min
 Slab – 1 ( 08 am to 9.59 pm) : TK. 1.50
 Slab 2 ( 10 pm to 07.59 am ) TK. 1.00
 No line rent , minimum uses: TK. 100

Problems of ISP in Bangladesh:


 Technical problem
 Economical problem
 Lack of skill worker
 Lack of awareness of the people

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