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Medical Test - Medical Consultant for Hospital Referral

Your role within Alodokter will involve contacting by telephone selected users from our App to
further evaluate their medical condition and discuss potential referral to affiliated hospitals and
possible travel arrangements depending on where patient lives in relation to the hospital.

Below are some examples of information available on the app, based on this limited
information please provide written answers to the questions below. Please use conversational
style and language understandable to everyday people, avoiding medical jargon or technical
language.

Masalah kehamilan
Selamat malam dok, saya pernah mengalami hamil di luar kandungan. pada saat itu saya
harus segera operasi laparoskopi dikarenakan pendarahan di dalam kandungan saya.
Lalu saluran tubafalopi saya keduanya harus di angkat. Saya ingin bertanya, apakah saya
bisa hamil tanpa melakukan program ivf (bayi tabung)? solusinya apa dok agar saya bisa
hamil secara normal?

Please provide the following information about the above user question:
1. Assess most likely diagnosis/situation
2. Procedure and/or specialist referral required for this user
3. What additional information is required from the user in a follow-up telephone call to
confirm condition and confirm possible referral

Cedera pada lutut

Malam dok, saya pernah mengalami cedera pada lutut ketika main sepak bola,sekilas
saya baca di internet yang saya alami sepertinya robek ACL. Jadi ketika saya berjalan
spontan lutut saya terasa bergeser dan sakit sekali. Apakah cedera seperti itu bisa
sembuh? Tindakan apa yang mesti saya lakukan ya dok? Apakah operasi atau
pengobatan lain? Jika iya untuk operasi pemulihan lama atau tidak ya dok. Mohon
infonya terima kasih

Please provide the following information about the above user question:
1. Assess most likely diagnosis
2. Procedure and/or specialist referral required for this user
3. What additional information is required from the user in a follow-up telephone call to
confirm condition and confirm possible referral
Sinusitis
Selamat siang...saya mau bertanya dok.. hasil Rontgen saya tertulis bilateral sinusitis
maxillaris dan septim deviasi dan konka besar. Bagaimana pengobatannya yang terbaik
untuk hasil rontgen ini....obat cukup atau harus operasi? Apakah termasuk operasi
besar dan akan mengubah bentuk wajah?... mohon dok bantuan informasi nya..

Please provide the following information about the above user question:
1. Assess most likely diagnosis
2. Procedure and/or specialist referral required for this user
3. What additional information is required from the user in a follow-up telephone call to
confirm condition and confirm possible referral

Using the IATA guidelines -http://www.iata.org/publications/Pages/medical-manual.aspx and


other online sources please answer the following questions

1. During a phone call to a user they express interest in having LASIK surgery in Bangkok,
Thailand. They live in Bandung, Jawa Barat. The hospital in Thailand provides you the
following information about their LASIK service: patient has a 3 hour eye examination on
their first day in Bangkok, has surgery the following day, and then a review with the
Ophthalmologist 24 hours post-operatively. There is no need for inpatient stay. The
user asks your advice on travel arrangements, please provide advice to the user on
when they are safe to fly back to Bandung following surgery and any other information
they need in regards to making travel plans.

2. During a phone call to our user, she discusses that her father had bad osteoarthritis in
his left hip. Her father in 67 years old, has type 2 diabetes controlled with metformin
and has recently been diagnosed with asthma after having a bad cough for a few
months. They live in Malang, Jawa Timur but wish to have surgery in Jakarta as they
have family there. Please provide how you would further assess if the patient is fit to fly
and what advice you would give in regards to travel plans for a total hip replacement

3. A user who is 48 years old and has been advised to undergo hysterectomy for fibroids,
causing heavy PV bleeding. She would like to discuss with you either having the surgery
in Penang, Malaysia or Jakarta, Indonesia. She lives in Pekanbaru, Riau province. She
states that she has a family history of “blood clots” but she is otherwise well. What
further information would you ask for to assess her fitness to fly and how would you
advise her in regards to travel plans for undergoing hysterectomy surgery.

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