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Frequently Asked Questions
Last Updated 25 January 2018
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Overview
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Q. What types of students may be interested in the Cisco Networking Academy CCNA Cybersecurity
Operations course?
A. CCNA Cybersecurity Operations is designed for Networking Academy™ students seeking career-oriented,
entry-level cybersecurity operations skills. Prospective students include individuals enrolled in technology
degree programs at institutions of higher education and IT professionals who want to pursue a career in
security operations.
While there are no required course prerequisites, students are encouraged to complete one or more of the
following Networking Academy courses to acquire skills needed for success in this course:
• Networking Essentials
• IT Essentials
• Cybersecurity Essentials
Q. What are the main elements of the CCNA Cybersecurity Operations curriculum?
A. The CCNA Cybersecurity Operations 1.0 curriculum consists of:
● One semester-long (approximately 70-hours) course that may be spread out to another semester
depending on student’s entry knowledge and skills.
● 13 chapters, quizzes, and chapter exams
● One certification practice exam, one practice final, one final exam and one skills-based assessment
● 45 hands-on labs (27 labs use virtual machine applications)
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● 5 Cisco Packet Tracer activities
The CCNA Cybersecurity Operations course uses the standard graphical user interface (GUI) with enhance
Accessibility features compliant to WCAG 2.0 AA level. Course labs manuals and Packet Tracer activities are
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provided as separate .zip files that can be downloaded by instructors from the CCNA Cybersecurity
Operations Instructor Resources Folder in the NetAcad.com™ learning environment.
Q. Is the CCNA Cybersecurity Operations course available in languages other than English?
A. The course may be translated to other languages depending on demand. Please reach out to your CSR
manager for your requirements.
Certifications
Q. Does CCNA Cybersecurity Operations prepare students for a Cisco certification exam?
A. Yes, the CCNA Cybersecurity Operations curriculum prepares students for the two exams; Understanding
Cisco Cybersecurity Fundamentals exam (SECFND, 210-250) and the Implementing Cisco Cybersecurity
Operations exam (SECOPS, 210-255), leading to the CCNA Cybersecurity Operations certification. There is
no clear demarcation of the chapters in covering the respective exams, hence it is advisable for students to
complete the whole course to acquire the knowledge and skill required for the certification.
Q. Where can I find information about CCNA Cybersecurity Operations certification requirements?
A. More information about the CCNA Cybersecurity Operations certification exam and requirements is available
on the Cisco Learning Network, and more information about all CCNA certifications is available.
Q. Are certification exam discount vouchers available for the CCNA Cybersecurity certification exam?
A. Yes. The voucher program is available for CCNA Cybersecurity Operations 1.0 course. Current eligibility
requirements are the same for all discount vouchers: 75% or higher on the first attempt of the course final
exam plus a “complete” in the grade book. Qualified student and instructor candidates will automatically
receive a discount voucher request link on NetAcad.com under your name tab. The discount rate for the
CCNA Cybersecurity vouchers is shown in Table 1:
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Table 1. Discount Rate for CCNA Cybersecurity 1.0 course certification exam vouchers
Voucher Candidate Qualifying NetAcad Course Cisco Certification Exam Voucher Discount Rate
SECFND 210-250
Students CCNA Cybersecurity Operations 1.0 60%
SECOPS 210-255
SECFND 210-250
Instructors CCNA Cybersecurity Operations 1.0 70%
SECOPS 210-255
SECFND 210-250
Instructor Trainers CCNA Cybersecurity Operations 1.0 80%
SECOPS 210-255
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Q. Is setting up the virtual environment required to deliver the course?
A. Yes, virtual environment is required to run the labs.
Security Onion 10 GB 4 GB
MetaSploitable 8 GB 512 MB
Kali Linux 10 GB 1 GB
CyberOps Workstation 7 GB 1 GB
For academies that are not able to provide the standard 8GB of RAM for the PC, an alternate option of the lab
which requires only 4 GB RAM is available. With the alternate option, only 1 VM is used for Chapter 11 & 12.
The corresponding labs are run slightly differently – students only need to do certain portion of the labs, while
those portions that do not teach the required skills are captured in video for student’s reference. Thus, there is
no compromise in terms of the analysis skill that the student will learn between the 2 versions.
Q. Do the CCNA Cybersecurity Operations labs support remote access through NDG’s NETLAB+
solution?
A. NDG is working to provide remote access option to the CCNA Cyber Ops course labs via NETLAB+. Please
contact NDG directly for this service.
Instructor Training
Q. What are the instructor training requirements for teaching CCNA Cybersecurity Operations?
A. To be able to teach the CCNA Cybersecurity Operations course, an instructor must complete the Academy
Orientation course and pass the CCNA Cybersecurity Operations Instructor Training course. If an instructor
already holds a valid CCNA Cybersecurity Operations or higher certification, they can complete the CCNA
Cybersecurity Operations Instructor Fast Track option and must score a minimum score of 80% for the skill-
based assessment (SBA).
Q. What are the course options and recommended time requirements for CCNA Cybersecurity
Operations instructor training?
A. The recommended time requirements for CCNA Cybersecurity Operations instructor training are listed below.
Instructor Training Centers (ITCs) deliver the training and they may adjust time requirements as needed;
however, the minimum expectations stated below should be used as the baseline. The instructor training can
be delivered in one of the following formats:
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● In-person instructor-led training: a minimum of seven days (56 hours) of training, recommended for new
instructors or instructors who prefer physical interactions
● Remote online training: recommended for experienced instructors teaching CCNA R&S, and related
security courses (eg, CCNA Security, CISSP, CompTIA CSA+, Security+, ECH)
● Blended (in-person and remote) training: remote online delivery for the first eleven chapters of the course,
and in-person delivery for chapter 12 and 13, and skill based assessment. All final assessments need to be
proctored in-person.
● Fast track option: available for experienced instructors that has CCNA Cybersecurity Operations
certification and able to demonstrate hands-on skills and knowledge.
Additional Questions
Q. Where can I get help with questions regarding the CCNA Cybersecurity Operations course?
A. Instructors or academies can get help by contacting the Academy Support Center, or the NetAcad Support.
Q. How should student choose between CCNA Security and CCNA Cybersecurity Operations course?
What job roles do each course prepare students for?
A. CCNA Security and CCNA Cyber Ops provide a great foundation in Network Security and Cybersecurity
Operations roles respectively, each provides the foundation and an attractive entry-point to a career in
cybersecurity. The CCNA Security course focuses on teaching skills for implementing and configuring network
security; and troubleshooting. CCNA Security prepares students for entry level Network Security
Administrators/Engineer jobs. The CCNA Cyber Ops course focuses on skills needed to monitor, detect,
analyze and respond to security incidents, and prepare students for entry-level job roles as a Security SOC
Analyst or Incident Responder.
Q. The course is long and has a lot of content, will it be possible to complete teaching the course in one
semester?
A. The CCNA Cyber Ops course chapters are generally structured according to themes – Introduction, OS
Fundamentals, Networking Fundamentals, Cybersecurity Fundamentals and Cybersecurity Operations. This
provides instructors some guidance on the focus areas to teach as they may be enrolling students with
different background and profiles. Instructors have the flexibility to extend the course beyond one semester as
appropriate depending on student profiles.
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