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Customer’s intensity of purchase at fair price shops depends on the quality of services extended at fair
price shops. The purpose of setting-up Public Distribution System will be nullified, unless real beneficiaries have not utilized the products offered at fair price shops optimally. Unless, customers are satisfied with regard to services offered at fair price shops, they may not make use of service of fair price shops to a maximum extent. Thus, in this study a serious attempt has been made to identify the factor that enhances customer’s satisfaction. The study has been carried at Coimbatore District of Tamilnadu. By adopting convenient sampling, feedback obtained from 900 card holders. The collected data are analyzed through Chi-square test. Result of study disclose that customer
satisfaction which is associated with age, occupation, family income, family expenditure, possibility of obtaining goods all over the month, accuracy in weight on goods distributed etc.
Judul Asli
A Study on Customers Satisfaction towards Public Distribution Syst
Customer’s intensity of purchase at fair price shops depends on the quality of services extended at fair
price shops. The purpose of setting-up Public Distribution System will be nullified,…