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CONTRACTOR BI No.

10-01382
SITE SAFETY PROGRAM
Expand Dhahran Residential Community
Residential Area - Package -4
CONTRACT NO: 6600034661

N1. BEHAVIORAL OBSERVATION

Date: 15/04/2015 CSSP CN - 6600034661 Page 1 of 6


CONTRACTOR BI No. 10-01382
SITE SAFETY PROGRAM
Expand Dhahran Residential Community
Residential Area - Package -4
CONTRACT NO: 6600034661

Behavioral Observation
Purpose and Scope
• Behavioral Observation is a process to verify that work is performed
efficiently and in compliance with agreed-upon HSE requirements. The
Behavioral Observation process shall be used in all occupations and
associated tasks to include subcontractors.

• Behavioral observation is a critical step in the drive toward ZERO


INCIDENT. It guides the project through the steps of each task and
assists in the recognition of those actions that may cause an incident.
Behavior Observation is a proactive approach that permits us to take
actions before an event and thus avoid loss. It increases employees HSE
awareness by involving suitably trained workers to conduct the
observation.

• Observations must be carried out on critical jobs/ tasks in each area as


the highest priority. Changes in procedures or equipment are to be given
the next priority, followed by general procedures, instructions, and safe
work practices.

• Behavioral observation shall be conducted weekly on groups of workers


doing different tasks

Responsibilities

Project Manager
• Shall provide sufficient resources to comply with the process.
• Assign responsibility for conducting periodic Behavioral Observation to
supervisors.
• Conduct Behavioral Observation on a monthly basis.

Date: 15/04/2015 CSSP CN - 6600034661 Page 2 of 6


CONTRACTOR BI No. 10-01382
SITE SAFETY PROGRAM
Expand Dhahran Residential Community
Residential Area - Package -4
CONTRACT NO: 6600034661

Site Supervisor
• Meet the frequency requirement of the observation process.

• Conduct the observation in a ‘no name no blame basis”.


• Declare a stop work order if an immediate danger to life and or health is
observed.

• Explain the process to the crew to be observed and conduct the process in
an open, honest, and friendly manner.

• Address the data collected by noting recommended actions and or


suggestions and submit observation checklist to Site Safety Supervisor to
be discussed in the weekly safety meeting and added as a topic on the
toolbox meeting.

Site Safety Supervisor/ Officer


• Discuss the outcome of the Behavioral Observation on the weekly safety
meeting and use the observation outcome as a topic in the toolbox
meeting.
• Follow up on the outcome of the discussion with the workforce if
observation process has resulted to a positive safety impact.
• Conduct his behavioral Observation on a weekly basis.
• Report to the Project Safety Manager on the result for further action if
required.

Process

• Furnished with the checklist observer shall proceed by selecting tasks of


highest priority such as critical lifts, confined space works and work at
heights.

• Observer shall fill in the time and date of the observation and the job
being observed. The observer must then clearly describe the job to be
observed. While observing the job, notes shall be taken regarding actions
Date: 15/04/2015 CSSP CN - 6600034661 Page 3 of 6
CONTRACTOR BI No. 10-01382
SITE SAFETY PROGRAM
Expand Dhahran Residential Community
Residential Area - Package -4
CONTRACT NO: 6600034661

or lack of actions that require corrections.

• When carrying out the observation, it is important to make this a


worthwhile experience for both observer and the persons performing the
job, this can be achieved by following some basic rules as follows;

• Observers introduce themselves or his self to the persons doing the job.
• Set the scene by explaining what you would like to do in a friendly
manner.

• If a genuine reason is given why the observation should not be conducted


at the time, arrange a time suitable to both parties.

• Observers watch work activities and record what is observed. The process
is fact finding, not fault finding, no names shall be put on the checklist.

• Focus shall be placed on the problem not on the person.

• When making corrective actions or suggestions, names are not required


and blame is not to be given.

• The observer shall speak to the employees being observed after the
process to provide feedback outlining actions/inactions observed and to
provide a heightened awareness level for actions / inactions that were
observed that had the potential for injury.

• Observer shall seek feedback from the employees doing the job and listen
to what has caused them to do such action or inaction. Employees shall
be given the opportunity to clarify issues and make suggestions for
improvement of the Behavioral Observation process.

• All observed unsafe conditions or unsafe acts shall be immediately


reported to the responsible supervisor for correction as soon as possible.
Life threatening conditions shall be dealt with immediately, if a notice to

Date: 15/04/2015 CSSP CN - 6600034661 Page 4 of 6


CONTRACTOR BI No. 10-01382
SITE SAFETY PROGRAM
Expand Dhahran Residential Community
Residential Area - Package -4
CONTRACT NO: 6600034661

stop the work or part of the work is necessary, Safety officer shall
immediately notify the affected workers.

Frequency Requirement

OBSERVER FREQUENCY
Project Manager Monthly
Site Supervisors Twice a month
Site Safety Supervisor/ Officer Weekly

Records

• The data collected while performing observations shall be used to identify


barriers to working safely so that they can be addressed – whether
procedural changes or purchasing different personal protective equipment,
etc. Data will also be tracked as proactive measure of safe behavior on
the site.

• Site safety supervisor shall keep the record and shall ensure that SBOI
form (Attachm ent N-01, Contractor Safety Observation Check list
and Contractor Behavior Observation Report ) is filled and SBOI is
performed as per the frequency requirements.

• Trending analysis of the observations shall be performed and recorded to


identify negative trends and mitigate safety issues.

• Records shall be kept on site to track improvement and applicability.

Date: 15/04/2015 CSSP CN - 6600034661 Page 5 of 6


CONTRACTOR BI No. 10-01382
SITE SAFETY PROGRAM
Expand Dhahran Residential Community
Residential Area - Package -4
CONTRACT NO: 6600034661

Date: 15/04/2015 CSSP CN - 6600034661 Page 6 of 6