cambridge-news.co.
uk
Support swells for man
who ‘took train hostage’
COMMUTER REFUSED TO LEAVE
CARRIAGE AFTER CANCELLATION
RACHAEL MCMENEMY
Reporter
rachael.mcmenemy@
cambridge-news.co.uk
WE’VE all been there. You’re
on a train and it gets can-
celled.
But for one frustrated pas-
senger enough was enough
and it was time to make a
stand. When his train to work
was terminated at Cambridge
once again, Terry Carter just
refused to get off.
The saga of Terry versus
Greater Anglia briefly made
the commuter a hero.
Terry was on his way to
work on the 6.17am train
from Downham Market to
Whittlesford Parkway when
the train he was on termi-
nated at Cambridge station.
two weeks and the fourth
time this year that Terry
claimed he had been left
stranded at Cambridge sta-
tion.
Terry said: “By the time I get
back to Downham Market to
get my car and then drive to
my place of work in Duxford
it’s 11 or 12 o’clock. I’ve basi-
cally lost a day of employ-
ment.”
After speaking to the duty
manager at Cambridge rail-
way station, Terry was told
police had been called to
remove him from the train –
although British Transport
Police insist it was never a
police matter.
Terry’s peaceful protest
against the train provider
captured the hearts and
imagination of other trav-
CCN-EO1-S2 CAMBRIDGE NEWS THURSDAY, MARCH 8, 2018 3
News
LTD
the passenger even in case of Established 1974
long delays with people
crammed in the train for
hours.”
Some fellow commuters
even attempted to start a The highest specification
hashtag campaign with
#WeAreAllTerry and #JeSuis- Aluminium, PVCu &
Terry appearing alongside
supportive tweets. Timber - Window, Door
Despite all the attention,
Terry is shying away from the & Conservatory systems
limelight. However, he told
the News he hoped his protest
including:
would help highlight some of
the problems on the trains. t 7FSUJDBM TMJEJOH TBTI XJOEPXT
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British Transport Police t #J'PMEJOH EPPST Contact our
said officers were called at
7.33am, to reports of a male t $PNQPTJUF EPPST sales team
passenger refusing to leave a t 4FDPOEBSZ HMB[JOH for a free no
train at Cambridge station.
After an agreement he t 3PPöOH QSPEVDUT obligation
would speak to managers and t 5SJQMF HMB[JOH quotation
be able to discuss his com-
Annoyed at what Terry called
“shoddy service”, he began
his protest by refusing to get
off the train.
Terry called the News from
the train and told us he was
“taking the train hostage”
until Greater Anglia listened
to his complaints. He said:
“I’m a paying passenger of
Greater Anglia’s and once
again my train has been ter-
minated at Cambridge. I’m in
effect taking this train
hostage, I’m refusing to go.
“I’m refusing to get off the
train. I’m going to make a
stand against it. I’m once
again unable to get to work.”
This was the third time in
ellers.
On Facebook, Simon Mose-
ley wrote: “In the end it would
have been quicker to take him
to his destination either by
train or pay for a taxi for him.
Well done for making a
point.”
Sara Dixie Waldock wrote:
“Please everyone else join
him on the train and refuse to
leave.”
On Twitter @DrTrapassi
sympathised with Terry and
shared his own train woes.
He said: “The service is
poor and expensive. The staff
at the station care only about
checking tickets. They never
offer any support or help to
plaints, Terry agreed to t " SBUFE FOFSHZ FóDJFODZ Z
leave.   TFDVSJUZ
t 4FDVSFE CZ EFTJHO 1"4 JU FOIBODFNFOU
I
To help Terry get to work,
Greater Anglia paid for a taxi t "WBJMBCMF JO B GVMM SBOHF PG 3"- DPMPVST
from Cambridge to Whittles- t  ZFBS GVMMZ DPNQSFIFOTJWF HVBSBOUFF
ford Parkway.
ET
A Greater Anglia spokesper- RE
son said: “We are very sorry ST WAR
GH
HI
MEMORIAL
for the delay to Mr Carter’s
journey. Our staff always do DENMARK ROAD
their best to provide reliable, Showroom and factory 301 2
punctual services but we are
sorry when things go wrong Unit D Denmark Road, Cottenham, WE ARE HERE
and we do understand pas-
sengers’ frustrations. Howev-
Cambridge, CB24 8TX.
er, they are advised to get in Tel: 01954 251290 Opening hours
touch with us through the Mon - Fri 7:30am - 4:30pm.
correct channels so that we sales@polarglaze-ltd.co.uk Evenings and weekends
can help and offer compen-
sation if applicable.”
www.polarglaze-ltd.co.uk by appointment
©LW