STUDENT ASSESSMENT PACK

Unit Code ICTPMG501

Unit Title Manage IT projects

Qualification: ICT50115 Diploma of Information Technology

This unit describes the skills and knowledge required to manage the initiation,
implementation and completion of reasonably complex information and communications
technology (ICT) projects incorporating scope, risk control and financial factors.

Unit Application It applies to individuals who utilise a range of specialised technical and managerial
techniques to plan, carry out and evaluate their own work and/or the work of a team.

No licensing, legislative or certification requirements apply to this unit at the time of

publication.

Prerequisites Units N/A

Co-assessed This unit is not co-assessed with any other unit

Assessment Task 1 – Project

The student is required to demonstrate their skills and knowledge in managing
information technology (IT) projects within a medium to large organisation

Assessment Methods
Assessment Task 2 – Multiple Choice Test
The student is required to demonstrate their skills and knowledge in managing
information technology (IT) projects within a medium to large organisation

- Assessment Methods
- Task Summary
- Expected Performance
Assessment Pack Content - Conditions and location of assessment
Appendix:
- VT257 Post Assessment Student Feedback Form

Note This assessment pack must be read in conjunction with the Training and Assessment
Strategy of this qualification
 ICTPMG501 Manage IT projects

Student Assessment Information

Performance and Knowledge evidence
Students are required to demonstrate the following elements to achieve competency in this unit:
Performance Evidence:
 Scope the activities of a complex information and communications technology (ICT) project
 Prepare a project plan
 Determine the project team and duties
 Execute a project
 Close the project, ensuring it has met requirements.
Knowledge Evidence:
 Describe the characteristics of leaders and technical teams
 Outline the consultation and communication techniques and strategies
 Describe the process of establishing technical teams and determine stages of team development
 Explain estimation and cost-analysis techniques
 Describe the methods of communication and communication styles, including interviewing techniques
 Identify the objectives and perform benefits analysis
 Outline the organisational values, policies and processes that apply to the project
 Conduct performance management and project team appraisal methods
 Explain the processes for monitoring team and own performance
 Outline the project cash flow and budgeting processes
 Identify the range of project-management methods and tools
 Conduct systems analysis and modelling techniques
 Explain team roles and delegation within a multi-project methodology context
 Identify and analyse technology solution models and frameworks.

Achieving Competency
\

Students must achieve a satisfactory outcome for all assessment methods for this unit, to be ‘deemed competent’.

Plagiarism / Cheating
If a student is caught cheating, that student will be asked to leave the computer lab. The test will be marked “Not
Satisfactory” and the student will be subject to the penalties stated in the institute’s Academic Conduct policy regarding
cheating.
Assessor intervention
There may be situations where your Assessor is required to intervene by providing more support. However, your Assessor
will consider whether the intervention may compromise the integrity of the assessment which would mean that you may
not demonstrate satisfactory performance independently. In instances where there is safety or OHS issues, then your
Assessor will be prepared to intervene immediately to ensure your safety. Another instance to intervene will be when a
student is found to be cheating or involved in plagiarism.

Complaints and appeals

If you are not satisfied with your results, you are encouraged to raise your concerns. Wherever possible, concerns should
be discussed directly with your assessor. If an effective solution cannot be found, you may proceed to lodge a formal
complaint or appeal; for this you will need to submit the ‘SS116 Student Complaint & Appeal Form’ to reception located
at the head office. A response to the complaint will be made as quickly as possible. Where an appeal relates to an
assessment decision, the institute will appoint the course coordinator/alternate assessor to validate the assessment
judgement and evidence gathered. If you are still not satisfied with the internal appeal outcome, you may lodge an external
appeal with an external body in accordance with the complaints and appeals policy.

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Assessment Task 1- Project

Project Task Instructions

Submission Date: Assessor to advise students on submission date
Submission Requirements You must write the Project using Microsoft Word and the report must be submitted to the
assessor in both a hardcopy and a softcopy
Location: Online
Project Details:
In this project, you will be Managing is the “Development of a new website” for ATMC Institute.
You will be emailed a softcopy of the:
 Managing an IT Project Template.

Below are basic instructions on how to build a website. These instructions are included to assist the students in the areas
of managing the project, not building the website as such.

Step 1 on How to Build a Website - Hosting:

Hosting is where you put your website and all the Web pages. While it's possible to build a website on your personal
computer and never move it online, it's somewhat pointless. No one but you will ever be able to see it. So the first thing
you'll want to do is find a Web hosting provider.

There are several types of Web hosting options you can choose from:

 Free Web hosts

 Standard Web hosting
 Dedicated, Virtual, and Shared Hosting
 Collocation

Most people gravitate to free Web hosting without too much thought, but there can be drawbacks to free hosting. You
don't always get as much space, you might be required to run their ads on your site, or there may be bandwidth limits.
Be sure to read all the fine print before you put your website on a free Web host. I recommend using free hosting
providers for testing Web pages and for personal pages.

 Find a Web Hosting Provider - links to other sites for help finding a good host
 Web Hosting Reviews - find out what other users think
 Web Hosting Profiles - overviews of several hosting providers

For this step students will use the free web-hosting service available at Somee.com:
(https://somee.com/FreeAspNetHosting.aspx)

Step 2 on How to Build a Website - Do You Need a Domain Name?

You don't need a domain name to put up a website. You can put up a site on free hosting or even paid hosting plans
without a domain name. A domain name provides extra branding for your site and makes it easier for people to
remember the URL. But domain names cost money, typically between $8 and $35 a year.

 Get a URL that People can Find

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 How to Buy a Domain Name with Network Solutions

 How to Register a Web Site Domain - Video

For this Step students will use an URL that includes the student ID or the student name.
(Example: if the student ID is 12345 the URL could be 12345.somee.com)

Step 3 on How to Build a Website - Plan Your Website:

Once you've gotten a domain and decided on your URL, you can start planning your site. You need to decide:

 Type of site - Most websites is news/information, product, or reference sites. As such they each have a slightly
different focus.
 Navigation - The navigation affects the information architecture of your site.
 Content - Content is the actual pages you'll be building.

If you can recognize page types, you'll be able to recognize what types of pages you need for your site. Play the Web
Page Types game.

Step 4 on How to Build a Website - Build Your Website Page by Page:

Building a website requires that you work on one page at a time. To build your site you should be familiar with:

 Design Basics - The elements of good design and and how to use it on websites.
 Learning HTML - HTML is the building block of a Web page. While it's not absolutely required, you'll do better if
you learn HTML than if you don't.
 Learning CSS - CSS is the building block of how pages look. And learning CSS will make it easier for you to
change your site's look when you need to.
 Web Page Editors - Finding the perfect editor for your needs will help you learn design, HTML, and CSS.

For these two steps (step 3 and 4) students need to use Visual Studio and aspx pages.
Each student can either build the website starting from scratch or from a website template.

Step 5 on How to Build a Website - Publish Your Website:

Publishing your website is a matter of getting the pages you created in step 4 up to the hosting provider you set up in
step 1. You can do this with either the tools that come with your hosting service or with FTP clients. Knowing which you
can use depends upon your hosting provider. Contact them if you are not sure.

 How to Upload
 Best FTP Clients for Windows
 Best FTP Clients for Macintosh

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To complete this step and to publish the website on somee.com, the easiest way is to upload the .zip file of all
files included in the project.

Step 6 on How to Build a Website - Promote Your Website:

The easiest way to promote your website is through search engine optimization or SEO. You build your Web content so
that it ranks well in search engines. This can be very difficult, but it is inexpensive and can result in good results if you
work at it.

Other ways to promote your site include: word of mouth, email, and advertising. You should include your URL on all
professional correspondence and whenever it makes sense in personal messages. I put my URL in my email signature
along with my email address.

 Improve Your Page Views - With More Hits

 Boosting Your Hits
 Create a Great Home Page
 Web Marketing Articles

Step 7 on How to Build a Website - Maintain Your Website:

Maintenance can be the most boring part of website design, but in order to keep your site going well and looking good,
you need to do it. Testing your site as you're building it and then after it's been live for a while is important. And you
should also work on content development on a regular basis. Finally, post-checked processes and back-up plan should
be briefly provided in order to maintain the website in long-term.

Appropriate closure process for the website project should be provided after everything done.

The previous steps (steps 6 and steps 7) are not needed for this assessment but are listed below for the
student general knowledge on what is needed to build a website.

The template below outlines the required format, sequence and structure for the project that you will be managing.
You will utilize this template to present your work to the manager of ATMC Institute who will be role played by the
assessor

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Manage an IT Project Template

You are to use this template to complete their Project Management Task

PROJECT MANAGEMENT PLAN

<INSERT PROJECT NAME>
STREET ADDRESS
CITY, STATE
ZIP/POSTCODE

<ENTER DATE>
AUTHOR NAME

Contents Page

Project Proposal..................2
Introduction ..........................3

PROJECT PROPOSAL
Introduction

The Introduction provides a high level overview of the project and what is included in this Project
Management Plan. This should include a high level description of the project and describe the projects
deliverables and benefits. Excessive detail is not necessary in this section as the other sections of the
project plan will include this information. This section should provide a summarized framework of the
project and its purpose. Look back at the Project Charter for information to include in this section.

1. Substantiate project governance policy and processes

established roles and responsibilities for key project stakeholders

mandated positions to be filled on various project-governance boards or committees, such as the project
steering committee or
quality-review board
mandated project-management standard or development methodology for the organisation
project portfolio prioritisation process or criteria

project selection process or criteria

2. Develop a business case

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A business case is created to define a business problem or opportunity in detail and identify a preferred
solution for implementation.

3. Undertake feasibility study

The purpose of a feasibility study is to assess the likelihood of each alternative solution option achieving
the benefits outlined in the business case.

4. Project Scope

State the scope of the project in this section. The scope statement from the project charter should be
used as a starting point; however, the project plan needs to include a much more detailed scope than the
charter. This detail should include what the project does and does not include. The more detail included
in this section, the better the product. This will help to clarify what is included in the project and help to
avoid any confusion from project team members and stakeholders and obtain preliminary sign off

PROJECT PLANNING

5. Establish the terms of reference

After the previous steps, a new project is formed and at this point terms of reference are created. They define the
vision, objectives, scope and deliverables.

6. Create a project plan

A 'work breakdown structure' (WBS) is identified which includes a hierarchical set of phases, activities and tasks to be
undertaken to complete the project, then. This project plan is the key tool used by the project manager to assess the
progress of the project throughout the project life cycle.

7. Create a risk plan

The next step is to document all foreseeable project risks within a risk plan, and also define the actions that will
prevent each risk from occurring or reduce its impact.

8. Create a financial plan

Is made to identify the total quantity of money required to undertake each phase in the project (in other words, the
budget)

9. Create a quality plan

This is made to ensure the quality expectations of the customer. It defines the term quality, some precise targets, a
quality assurance plan, and it identifies the techniques that control the actual quality level of each deliverable.

10. Create an acceptance plan:

We need the customer’s acceptance that the deliverables produced by the project meet or exceed requirements. This
plan has to clarify the completion criteria for each deliverable and provide a schedule of acceptance reviews.

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11. Create a procurement plan

The procurement plan provides a detailed description of the products (that is, goods and services) to be acquired
from suppliers, the justification for acquiring each product externally as opposed to from within the business, and the
schedule for product delivery.

12. Create a communications plan

Prior to the execution phase, it is required to identify how each of the stakeholders will be kept in touch. (means of
communication, frequency, and responsibilities)

13. Contract the suppliers

Although external suppliers may be appointed at any stage of the project, it is usual to appoint suppliers after the
project plans have been documented but prior to the execution phase of the project.

14. Schedule project tasks and budget

Create a schedule/timetable (action plan of who ,where, when and by what date inclusive of necessary expenditure

Present and negotiate if required to obtain sign off

At the end of the planning phase, a phase review is performed. This is a checkpoint to ensure that the project has
achieved its objectives as planned.

IT PROJECT TEAM

16. Determine job requirements, roles, responsibilities necessary

Identify and select team members, including roles and responsibilities, based on project solution requirements

17. Identify any further training and support required for members of the team

Determine training and support needs of team members

18. Institute project team values

Establish project team values and agreed behavioural standards with team members

19. Appoint the project team

A project manager is generally appointed before this stage and with his help, the team is formed.

PROJECT EXECUTION

20. Monitor control and time management

While the project team are physically producing each deliverable, the project manager implements a series of
management processes to monitor and control the activities being undertaken by the project team.

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Time management is the process of recording and controlling time spent by staff on the project. As time is a scarce
resource within projects, each team member should record time spent undertaking project activities on a timesheet
form

21. Acceptance management

Is the process of gaining customer acceptance for deliverables produced by the project?

22. Quality management

Quality management is the process by which quality is assured and controlled for the project, using quality assurance
and quality control techniques

23. Change management

Change management is the process by which changes to the project scope, deliverables, timescales or resources are
formally requested, evaluated and approved prior to implementation.

24. Risk management

Is the process by which risks to the project are formally identified, quantified and managed?

25. Issue management

The method by which issues currently affecting the ability of the project to produce the required deliverable are
formally managed.

26. Communications management

Communications management is the process by which formal communications messages are identified, created,
reviewed and communicated within a project.

27. Testing and hand over

Manage system testing and hand-over activities. How are you going to ensure deliverables meet expected outcomes

28. WHS Compliance

Ensure compliance with the WHS legislative framework so that at least as a minimum, WHS legal requirements are
achieved

PROJECT CLOSURE

Perform project closure

Involves winding up the project.

This includes:

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Determining whether all of the project completion criteria have been met;

Identifying any outstanding project activities, risks or issues;

Handing over all project deliverables and documentation to the customer;

Communicating the closure of the project to all stakeholders and interested parties.

Review project completion

The final activity within a project is the review of its success by an independent party. Success is determined by how
well it performed against the defined objectives and conformed to the management processes outlined in the planning
phase. To determine how well it performed, the following types of questions are answered:

Did it result in the benefits defined in the business case?

Did it achieve the objectives outlined in the terms of reference?

Did it operate within the scope of the terms of reference? 0 Did the deliverables meet the criteria defined in the quality
plan?

Was it delivered within the schedule outlined in the project plan?

Was it delivered within the budget outlined in the financial plan?

Assess and update contingency plan

What events may occur that require a response?

What disasters might happen during execution of the plan?

What is the worst case scenario of events for the situation?

What scenarios are possible for the situation?

What event would cause the greatest disruption of current activities and plans?

What happens if costs of the plan are excessive? What happens if delays occur?

What if key people leave the organization?

What are the expected moves of antagonists and competitors?

Who or what might impede implementation of the plan?

Expected performance
 Describe the characteristics of leaders and technical teams
 Outline the consultation and communication techniques and strategies
 Describe the process of establishing technical teams and determine stages of team development
 Explain estimation and cost-analysis techniques
 Describe the methods of communication and communication styles, including interviewing techniques
 Identify the objectives and perform benefits analysis
 Outline the organisational values, policies and processes that apply to the project

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 Conduct performance management and project team appraisal methods
 Explain the processes for monitoring team and own performance
 Outline the project cash flow and budgeting processes
 Identify the range of project-management methods and tools
 Conduct systems analysis and modelling techniques
 Explain team roles and delegation within a multi-project methodology context
 Identify and analyse technology solution models and frameworks.

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Assessment Task 2 – Multiple Choice Test

Multiple Choice Task Instructions

These instructions must be followed when assessing the student in this unit. The marking guide provided must
be completed for each student. Please refer to the Assessment Competency Mapping for specific details
relating to alignment of this task to the unit requirements. To achieve a satisfactory result for the multiple choice
test, students must satisfy all requirements indicated in the marking guide of the multiple choice test.
Duration: 1 hour
Date: Assessor must set a date for assessment
Location: Online
Trainer should inform students of the following:

 This test will normally be done on a computer using the learning management system (LMS) in
ATMC’s supervised computer lab in one of the locations specified above. Students may request
support in using the computer or submit a request for a paper based version.
 This is an opened book test
 Students are required to choose only one correct answer for each question
 Students must answer all questions in the test correctly to achieve a satisfactory outcome
 If a student is caught cheating, that student will be asked to leave the assessment venue. The test
will be marked “Not Satisfactory” and the student will be subject to the penalties stated in the
institute’s Academic Conduct policy regarding cheating and plagiarism.

For Multiple Choice Test conducted in a ATMC supervised computer lab (online):

 Students will be required to make an assessment booking online for the Multiple Choice Test
 Students will receive details of the assessment and booking confirmation via email
 This test is auto-marked by the LMS
 Evidence of the student’s response are retained on the LMS
 Students may bring their own stationery if required
 An invigilator will be present during the administration of this Multiple Choice Test
 Students must arrive 10 minutes before assessment is due to start
 Students will not be allowed to enter the ATMC’s supervised computer lab once assessment has
started

For Multiple Choice Test conducted in a ATMC supervised classroom (paper-based):

 This is an opened book test

 Students must bring their own stationery
 Students are required to use black or blue pen. Assessments written in pencil or coloured pen will
not be accepted.
 Please print out the paper based version on the next page to provide for the students as required
 The paper based test must be done in a designated supervised classroom in one of the locations
specified above
 You must ensure that the student filled out their name, student ID and signature on the paper-
based version of the test
 Students are required to submit the paper-based test to you after completion

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VT257 Post Assessment Student Feedback Form

This form is to be completed by the student in order to gain feedback on the assessment and its process. This form will be completed upon the student gaining
an overall assessment outcome per unit of competency. This form must be submitted to the Assessor. The student’s feedback is important for the institute’s
validation processes; the information provided will be used to continuously improve the overall assessment.
Date
Student Name: (do not leave empty) ______ / ______ / 20_______
Unit Title & Code Qualification Title
(do not leave empty) (do not leave empty) Certificate________ in ________________________
Instructions for Students: Please read each question carefully and then provide a comment for each including suggested improvements. We would
appreciate any form of feedback in relation continuous improvement. If you require help in completing this form, please ask your assessor.

Overall Information for Assessment Comments/ suggested improvement

1. Did you think you had enough

instructions before starting the
assessment? If no, please tell us how
to improve it?
2. How did you find the level of
language used and was it easy to
read and understand?
3. Was enough time given to complete
the assessment? If no, why?
4. Did you think the task/assessment was
related to what you learnt in the unit -
Rate from 1 (not at all) to 5 (very
much) and explain why?
5. In order to do this assessment, did
you expect any extra support?
Example: more time to complete an
assessment.
If yes, please specify and note
whether you received this support
from your assessor
6. How relevant do you think the
assessment task is for your (future)
workplace? Rate from 1 (not at all) to
5 (very much).
7. How do you feel about the feedback
you received from your assessor after
you had finished your assessment?
8. Please give any other feedback or
continuous improvement regarding
this assessment

Did the student appeal the assessment decision?

 Yes
 No
Student appeal outcome (if applicable):
……………………………………………………………………………………………………………………………………………………………………….
……………………………………………………………………………………………………………………………………………………………………….
Office use only:
The feedback form must be submitted to the compliance department upon completion for tabulation and recording keeping purposes.

Signature: …………………………………………. Date: __/__/20__

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