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Shruti

EXPERIENCE
Moudgil .Head Recruitment Consultant MAR 14 – JUN 17
St.Bede’s College, Shimla, India

Responsibilities

Working with large multinational companies, such as Microsoft,


Tommy Hilfiger, and IBM; to recruit people for positions within the
organisations.
Providing over the phone support for organisations and students.
Mentoring students to achieve their goals and prepare for roles in
the industry through personal and professional development.
Co-ordinating the interview and hiring process between
organisations and individuals.
Utilising the Microsoft Office Suite, particularly Excel, in order to
co-ordinate and database components of the recruitment and
hiring process..

Customer Service Representative Nov 2013-Dec 2015


Concentrix , Gurgaun, India

Responsibilities
Promptly responded to general inquiries from members, staff and
clients via telephone, mail, e-mail, and fax.
Resolved service issues and shared benefits of additional
services. Resolved service issues and shared benefits of
additional services.
Counsel customers on options for service and coverage.
Respond to questions and concerns about service, and
escalate calls appropriately.
Processed cash withdrawals, deposits, and selected
internal and external account payments

Retail Sales Assistant NOV 2014- JUL 2016


Adidas, Shimla, India

Responsibilities

Providing information to customers to help them select the


best products.
Identifying customers who need assistance on the shop
floor.
Operating the till and accurately counting and reconciling
the till float.
GET IN TOUCH Working as part of a team and assisting colleagues when
necessary.
, shruti24moudgil@gmail.com Greet customers and ascertain what each customer wants
or needs, without being overbearing.
9 0450412933 Identifying sales opportunities & trends & highlighting these
to Sales Managers.
0 28 Worcester Cr, Accurately processing all methods of payment.
Bundoora, Vic, 3083 Taking delivery of stock from suppliers or warehouse and
storing appropriately.
Shruti
Moudgil
RMIT University JUL 2017-
Present
Masters of Information Technology

St.Bede’s College JUN 2014- JUN


2017
Bachelors of Computer Applications

VOLUNTEER WORK
Chief Editor, Techno-chronicles, India
Presenter, Awareness Program, World Wildlife Foundation,
India
Technical Organiser, International Conference of Bio-
Diversity, India
•CORE STRENGTHS

Sharp problem solver
Service-oriented
Energetic work attitude
Great interpersonal skills and a passion for delivering
quality customer service
A strong focus on attention to detail
Thrives in team based environments
Expertise in computers and technology
Self-motivated and always looking to grow, develop,
and undertake more responsibility
Aware of brand marketing, pricing and positioning.
Immaculate presentation, always well smartly
dressed.
Have the ability to listen to the customers needs.
Physically fit and able to walk around for long periods
as well as do lifting.
Able to commit at short notice to overtime during busy
trading periods.

Proficiency in a wide range of computer applications and


languages, including:

JAVA CORE
GET IN TOUCH HTML
CSS
, shruti24moudgil@gmail.com C
9 0450412933 C++
ASP.NET
0 28 Worcester Cr, Microsoft Visual
Microsoft Office Suite
Bundoora, Vic, 3083
Adobe Photoshop
Microsoft PageMaker
Microsoft Visual Studio