Parameter

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A
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S
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w
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h
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P
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Items
Fire alarm
Fire exits & assembly area
Fire extinguishers
Slippery floor sign
All medical consumbales available
Waste handling
Ambulance dirver
Oxygen supply
Crash cart
Defibrilator
Allergy medication
Asthma, DM and HTN medication
Nurses
Doctors
Dentist
Vaccines
Access to filing system
X-Ray
Laboratory
Pharmacy
Housekeepers available
Housekeeing supply
Hygeine in the clinics
Hygeine in the triage
Hygeine in the vaccine room
Hygeine in the urgent room
Hygeine in the ambulance
Cleanness of the surrounding area
Cleanness of entrance and reception
Easy entrance to door
Easy appointment
Access to phone system
Waiting area
Expectation to waiting time
Easy complaint system
Clean and tidy clinic
Staff respect and friendliness
Benefit are clear and available
Engagement in healthy living
Daily tasks
Make sure alarm light is on
Check walk through is not blocked and sign are there
Are all in place
House keepers have them
Stocks for the day
Sharps, consumable and regular waste are ready for the day
He is there
Tanks are there in the urgent care room and filled
Available and accessible to trained nurses and doctors
Abailable and have trained staff to use
Daily patient list is reviewed and medication available
Available
Coverage is enough
All doctors are seeing patients as per standards ratio
If present must have schedule (in-house or in schools)
Daily service is granted
Last day files have been filed and system works
Technician is there and films were submitted to radiologist
Tech icican is there and all samples collected meets criteria
Pharmacist is there
Daily chek list
Tools, detergants and waste bages
Dust, lettering, waste bags, fluid spots, toilets (nurse manger)
Waste, lettering and waste (traige nurse)
Waste, lettering and waste (vaccination nurse)
Waste, lettering and waste (urgent care nurse)
Waste, lettering and waste (nurse manager nurse)
Waste, lettering and waste (nurse manager nurse)
Waste, lettering and waste (nurse manager nurse)
Clear signage outside and no blockage at main entrance
All vacant slots to doctors are displyed on the system
Someone assigned to answer phone calls (nurse)
relaxing, clean and good light systme
Receptionist must always inform the custormer about time to wait
937 role need to be communicated on every registration
No dust, no lettering and stocking in patient access areas
Staff daily cards for proper communication from staff to patient
All customer possible benefits in PHC should be clearly displayed
Dialy report of number of customer informed about health tips
Weekly/monthly tasks
test alarm every Sunday (once a week)
facad for assembly is clean and clear
FM to check them at least on monthly basis
Available in the facility (weekly schedule)
Stocks for the month (order request form)
Waste room is clean and tidy on Sunday (once a week)
A driver is allocated and he knows (weekly or monthly schedule)
Schedule and appointemet for maintenance are there
Check list on medication expiary dates
Maintenance schedule and maintained as per schedule
Contact patients who are listed (montly)
Request forms are checked by manager (weekly)
Leaves are covered and checked monthly by manager
Schedule is covered for one month and checked by manager
Schedule is checked by manager and needs are provided
Stocks are available and checked by manager on weekly basis
All files completed and list checked by manager (weekly)
Radiology reports are all completed (weekly)
Results submitted and machines calibrated (weekly)
Manager reviews delayed prescritpions for chronic patients
Contrac is up and running (monthly)
Stocks are available and reviewed by manager (weekly)
Weekly reports to be reviewed and signed by clinic manager
Weekly reports to be reviewed and signed by clinic manager
Weekly reports to be reviewed and signed by clinic manager
Weekly reports to be reviewed and signed by clinic manager
Weekly reports to be reviewed and signed by clinic manager
Weekly reports to be reviewed and signed by clinic manager
Weekly reports to be reviewed and signed by clinic manager
Patient experience issues need to be reviewed on weekly basis by the
clinic manager and solutions for improvement need to be monitored
and followed up by the assistant deputy for public health.