Address : No.35 Jalan Kabong, Klang 41100, Selangor, Malaysia
Mobile No. : 014-2686277 @ 03-33728095 Email : babyd3vil@gmail.com
Personal Particulars
Age : 23 years 9month(s) Date of Birth : 31Dec 1986
Nationality : Malaysia Gender : Female IC No. : 861231-43-6376 Permanent Residence : Malaysia
Educational Background
Level : Diploma CGPA : 2.69/4
Field of Study : Medical Science Major : Medical Lab Technology Institute / University : PTPL College Located In : Malaysia Graduation Date : Aug 2007
Level : MUET Band :3
Institute / University : SMK (P) Methodist Klang Located In : Malaysia Graduation Date : 2006
Level : SPM Grade :1
Institute / University : SMK (P) Methodist Klang Located In : Malaysia Graduation Date : 2004 Employment History
Company Name : SRG Asia Pacific (Contractual)
Position Title : Customer Service Professional Date Joined : March 2007 – June 2007 Reason for Leaving : End of project Job Responsibilities : My job involves me to communicate with ASTRO customers via telephone. This includes solving their enquiries and problems regarding the service provided including billing and technical assistance.
Company Name : SGT International (Contractual)
Position Title : Assistant Team Leader Date Joined : Sept 2007 – Feb 2009 Reason for Leaving : Looking for job stability Job Responsibilities : I worked in a semi-government Company handling government project under Kementerian Pembangunan Wanita Keluarga dan Masyarakat called TALIAN NUR. This job basically involves giving the public solution on the situations that they are facing and directing them to the relevant government department for assistance.
Company Name : DHL IND. (Probation)
Position Title : Customer Care Executive Date Joined : March 2009 – June 2009 Reason for Leaving : Project aborted Job Responsibilities : My job involves me to communicate with DHL customers as answering their enquiries on their shipment. It involves communication with other countries and tracking the shipment ensuring the shipment reaches the consignee as per promised time.
Company Name : Rio Kiara (Contractual-2 month’s basis)
Position Title : Service Banker Date Joined : Dec 2009 – May 2010 Reason for Leaving : Looking for secured job Job Responsibilities : My job scope involves me to attend to the bank’s (Standard Chartered) customer via telephone that are located in Singapore. I was supporting almost all the products of the bank from saving accounts, credit cards, personal loans, mortgages and investments.
Company Name : TNT Express Worldwide (Probation)
Position Title : Customer Service Executive Date Joined : June 2010 – Present Reason for seeking another opportunity : Looking for financial stability Job Responsibilities : This job requires me to attend to their customers in order to place a booking for a pick up and also track and trace a shipment. Attending to customer’s faxes and emails and replying them. Communication with the operations department is also required to avoid any missed pickups.
Languages
Proficiency (Best=10 - Worst=1)
Language Spoken Written English 10 10 Bahasa Malaysia 10 10 Punjabi 10 10 Hindi 10 0 Tamil 8 0
Preferences
Expected Monthly Salary : MYR 3,200 (Negotiable)
Availability : Immediately after notice period of 0 month(s) Willing to Travel : Moderate (25% to 50%) Willing to Relocate : Yes Possess Own Transport : Yes
References
Name : Cik. Rosnita
Telephone : 03-55136688 ex 330 Position : Training supervisor Company :P TPL College Relationship : T raining supervisor
Name : Mr.Dashwin Kumar
Telephone : 017-2040511 Company : SRG Asia Pacific Relationship : Supervisor
Name : Mr. Sathiswaranji
Telephone : 012-2222146 Company : SGT International Relationship : Team Leader