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/c o n t e n t s /

2 / Letter from the Chair—N. Joyce Payne


3 / Letter from the President—Robin Talbert
4 / Job Skills and Scholarships
8 / Building Wealth, Protecting Consumers
12 / Promoting Helpful Benefits
14 / AARP Foundation Litigation
16 / Strengthening the Fabric of the Community
20 / Individual Donors: Real Support
24 / Foundation and Corporate Support
28 / The AARP Foundation Board of Directors
29 / The AARP Foundation Leadership Team
30 / Summary of Financial Information

ii AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 1
Letter from the Chair Letter from the President

j o y c e pay n e R o b i n Ta l b e rt
Chair of the Board, AARP Foundation President, AARP Foundation

In 2009, AARP Foundation’s charitable work outstanding leadership and commitment The AARP Foundation has had a profound We received a heartfelt letter in October from
moved forward, helping millions of older have created the pathway for the impact on lower-income people. In 2009, 90-year-old Dorothy Wever of California that
persons in need feel more secure, protected Foundation’s continued success in the years in the midst of the longest recession in our focused on AARP’s founder, pioneer educator
and empowered. The Foundation staff, led by ahead. nation’s history, AARP Foundation helped Dr. Ethel Percy Andrus. The letter serves as
Foundation’s president, Robin Talbert, carried As we enter a new decade, I truly believe more than 5 million older Americans, a testament to the values of independence,
out these efforts flawlessly. that if we remain steadfast to the goals of the delivering services, information, education dignity and self-sufficiency that Dr. Andrus
These dedicated men and women have AARP Foundation, we can bring renewed and legal advocacy to assist them in getting espoused—and the values that drive the
displayed an unyielding commitment to hope for a better future to those who have help to meet crucial needs for food, health work of the AARP Foundation to this day.
making a positive difference in others’ lives lost it. We can break the cycles of poverty care and housing; finding work; avoiding During the Great Depression, Ms. Wever
—for the mother who can live her dream and social isolation. becoming victims of fraud; and managing attended Abraham Lincoln High School in
and provide for her family because of the their finances. East Los Angeles, where Dr. Andrus was
Women’s Scholarship Fund, for the father We can move millions Here are just a few examples of what we principal, and worked in her office during
who lands a new job using WorkSearch accomplished: her study period. “My family was very poor,”
after long-term unemployment and for into the mainstream • Thanks to our army of 34,600 dedicated the former student wrote us, “and I was the
the grandparents who visit the AARP
Foundation Grandparent Information Center
of American promise Tax-Aide volunteers, more than 2.6 million only one in the senior class who could not
afford a class sweater. She arranged for me
to find tools to help the grandchildren in and prosperity. Working people received free tax-preparation
assistance. to help the janitor wash desks, windows and
their care excel in school. floors to earn me enough to buy a sweater.
I have been inspired, too, by the many
together, we can • We helped people obtain financial security, She also helped me get my first job. It is so
Foundation volunteers, clients and allies I accomplish all of this— providing on-the-job training to more than
20,000 low-income adults, helping 32,500
wonderful what she accomplished in her
lifetime. I am very proud to have known her.”
have met from coast to coast. In March, for
and much, much more. more with skills assessment and job-finding
example, Foundation Board members visited
a government center in Virginia where AARP
help and awarding scholarships to 108
women age 40-plus who had tremendous
We appreciate those
Tax-Aide Program volunteers were helping
walk-in clients complete their tax returns.
potential but very few resources. kind words, and strive
The hugs and proud smiles of achievement • After three years, our Volunteers in
Consumer Fraud Prevention Project reached
every day to bring life to
when each return was signed won praise
from the IRS staff who accompanied us. It a milestone in 2009 when they contacted our founder’s motto: “To
was the type of rewarding experience we see
time and again.
the 2 millionth potential fraud victim.
• Through our Benefits QuickLINK program,
serve, not to be served.”
As 2010 dawns, we will bid a fond farewell we helped nearly 31,000 low-income older
to Robin Talbert, who will retire from AARP people learn about benefits designed to help
after 21 years of service, including seven them pay for groceries, prescription drugs,
years with the AARP Foundation. Her heating and other necessities.

2 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 3
> During the 2009 economic recession, many people in
midlife felt that their lives were being dismantled. The
AARP Foundation provided the tools they needed: job-
search assistance, hands-on training and scholarships
to g e t h e r c r e at i n g o p p o r t u n i t i e s /
for promising women. Together we worked to rebuild the
American dream.
Job Skills and
Scholarships Job and Career Help
More than 32,500 mature job-seekers turned to
our online WorkSearch program to assess their
skills, get tips on resume-writing and interviews
and find job listings. In a new twist, we offered
one-on-one coaching for the first time on a pilot
basis—an idea that met with great enthusiasm.
One client was 61-year-old Elias Fernandez,
who was laid off in February from his job as a
computer programmer and database developer.
His optimism about leveraging his two decades
of experience to find a new job soon faded.
Fernandez feared the poor economy and his age
were working against him. Putting Skills to Work Patricia Kemp assisted
Fortunately, a friend told him about WorkSearch. a number of people with their job searches by
He logged on to the website and requested a volunteering with our WorkSearch program. She
new service—personal help from a volunteer. coached clients by phone from the AARP National
Office in Washington, D.C.
Soon after, he received a call from Patricia Kemp,
a retiree with extensive experience in defense-
related logistics and information technology.
Kemp called Fernandez every week to discuss experience—and they don’t know how to go
his job search and tap into her knowledge. By down deep inside themselves and find it.”
phone, they practiced interview techniques,
which Fernandez began using at local job fairs. “My thinking about the jobs
After assessing the job market, Kemp suggested
he consider a career change. One option was I can do and how to find
combining his computer expertise, bilingual skills
and passion for teaching into communications-
one has changed so much,
technology marketing. and it’s all because of Pat
Kemp pushes all her clients to believe in
themselves and to think more creatively
Kemp and the WorkSearch
about what they can do: “People often don’t program,” Fernandez said.
recognize that there’s much more to them than
they think—more talent, more power, more
4 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 5
Women’s Scholarship Program
To thrive in the tough job market, a good
education is essential for people of all ages. Our
Women’s Scholarship Program tackled this
problem head-on for the third year. Scholarships
were given to 108 outstanding women age 40
and above with low financial resources but high
potential. Underwritten by individual donors,
members of the AARP Foundation Women’s
Leadership Circle and the Wal-mart Foundation,
the scholarships helped cover tuition, fees
and books at community colleges, technical/
vocational schools and four-year universities.
Tough Love in Tough Times “We listen to the Tshaye Taylor, 61, of Washington, D.C., was one
clients, and then we tell them what other people of the first recipients of an AARP Foundation
we’ve worked with have done, and we say, ‘You can Women’s Scholarship award. She used it to
do that, too.’ And you know what? People find out complete classes in business-application software.
they can.” Charles Talley, a WorkSearch volunteer Then she gave back by helping to screen the
who had worked as a U.S. Postal Service manager for more than 2,400 applications submitted for our
35 years. 2009 scholarship program.

Two generous grants advanced these and other


efforts. West Virginia officials awarded $175,000
to the Foundation to integrate WorkSearch into
the state’s Comprehensive Career Centers, and
Microsoft donated $100,000 for WorkSearch
pilots in New York City and Seattle, Washington.

Quick Action on Job Training


Thanks to our experienced staff, we moved
quickly to put lower-income people to work after
our Senior Community Service Employment
Program (SCSEP) received an additional $18
million in federal grant support in February.
Within weeks, 1,221 participants had been
enrolled in local job-training programs (a number “I was out of the workforce
that grew to more than 2,000 by year’s end).
This rapid response enabled participants to gain
for 17 years to care for my
work experience with nonprofit organizations, ailing husband, and didn’t
local groups or government agencies. With more
people helping, the organizations were able to know how to get on the
serve their communities better. Clearly, it was a
win for all involved.
right path,” Taylor said. “The
By the end of the year, 20,127 people had Foundation scholarship
participated in our SCSEP program.
provided a stepping stone
to my goals.”
6 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 7
> For those who were already struggling to make ends meet,
the “Great Recession” hit them hard. Thanks to the generosity
of our donors and the dedication of caring volunteers, the
AARP Foundation provided proven and innovative ways to
to g e t h e r c r e at i n g o p p o r t u n i t i e s /
help vulnerable adults remain self-sufficient. Together, we
worked to improve economic security.
Building Wealth,
Protecting Our 2009 efforts included free tax-preparation

Consumers
assistance, job-search help and scholarships to help
women earn their way to financial security.

Free Tax Help


In 2009, 2.6 million people received assistance
from AARP Tax-Aide. AARP Tax-Aide is the
nation’s largest free, volunteer-run tax assistance
and preparation service. This remarkable feat
was made possible through 34,600 dedicated
volunteers, most of who participate year after year.
One client, teacher Charlene Douglas-Flynn,
received more than free help with filing her
personal tax return at a Tax-Aide site in northern Fraud Fighting Heroes These AARP members
Virginia. She also got money-saving tips for the from Washington State warned potential victims
future from Debbie Herman, a full-time certified of telemarketing fraud from one of the AARP
public accountant who has helped others complete Foundation’s Fraud Fighting Call Centers.
their tax returns for more than 20 years. The gift of
service keeps giving: Herman’s daughter is now a
Tax-Aide volunteer, too.
Fighting Fraud
2009 Tax-Aide by the Numbers We achieved a milestone in preventing fraud in
• 2,627,000 taxpayers were assisted. 2009, by contacting our 2 millionth consumer
• $650 million in total refunds were achieved. about the dangers of telemarketing, Internet
• 193,000 people with low incomes received and other types of fraud. One by one since 2006,
a total $200 million in Earned Income Tax dedicated volunteers in our Consumer Fraud
Credits (a 9 percent increase over 2008). Prevention Project have called potential victims,
• 34,600 IRS-trained volunteers made it all whose names typically show up on con artists’
happen, averaging 75 clients each. “mooch lists” seized by law enforcement officials.

AARP Tax-Aide is available to taxpayers with low and moderate


incomes, with special attention to those 60 and older.
8 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 9
Geoffrey Groff-Smith of Bellevue, Washington,
is one of the fraud-fighters. He wanted to join
our project after his wife, who suffers from
moderate dementia, was repeatedly victimized by
sweepstakes scams. She would send checks for
$500 to $700 to cover “taxes” on her winnings.
“It’s hard for her to say no to anybody,” Groff-
Smith told the AARP Bulletin in July.
From nine call centers located across the country,
volunteers advised consumers on how to avoid
being scammed. At the kick-off of one of our
newest locations, in Denver, volunteers with the
AARP Foundation Colorado ElderWatch program
“smiled and dialed” more than 1,500 potential Avoiding Eviction and Celebrating Independence
victims. The ElderWatch program in West A husband and wife from Beckley, West Virginia,
Virginia also helps prevent fraud by participating who suffered from physical and mental disabilities
in this national public education effort. faced eviction from their government-subsidized
A new website provided tips to help consumers apartment in 2009.
recognize, resist and report the frauds and scams Staff of the Raleigh County Commission on Aging
that could destroy their financial security. realized the couple would be great candidates
for the AARP Foundation’s Money Management
Money Management
Program. One of the program’s volunteers, David
A personal lifeline was provided to more Shilling (shown above), met with the couple and
than 6,000 vulnerable adults in 2009 who had began working up a sensible household budget that
difficulty budgeting, paying routine bills or separated “needs” from “wants.” Soon they had
keeping track of their finances. These frail or saved enough to bring their rent up to date, turn the
disabled clients received help from the AARP phone back on, regain access to the storage facility
Money Management Program, thanks to 4,400 and even welcome a pet cat for companionship.
volunteers and support from nearly 150 agencies
in 24 states plus the District of Columbia.
With the assistance of funding from Harrah’s White Collar Crime Center, the National Cyber
Foundation, two program sites were added in Security Alliance, the Verizon Foundation,
New Jersey (one of which operated on a test basis Suddenlink and Comcast.
from a senior housing development, making it
easier for residents to get help with their modest Supporting Caregivers
finances). Caregivers were better able to fulfill those
responsibilities while building their own
Preventing Identity Theft long-term financial security, thanks to a $1.1
Thousands of Colorado and West Virginia million gift from the Harrah’s Foundation. The
residents took advantage of the opportunity to collaboration emphasized the devoted efforts of
avoid identity theft by shredding their personal African American and Hispanic caregivers in
documents at events co-sponsored by the AARP specific areas, including the states of Mississippi,
Foundation ElderWatch program and the New Jersey and New York and the cities of
attorneys general of those states. Cyber security New Orleans, Louisiana, Phoenix, Arizona
was also the focus of an informative event and Pittsburgh, Pennsylvania. In addition, we
held five times—due to popular demand!—by provided employers with tools to help their
AARP West Virginia, the West Virginia Attorney workers balance caregiving responsibilities with
General, the West Virginia Auditor’s Office, the their jobs.
Social Security Administration, the National

10 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 11
> Navigating through the maze of available public and
private benefits programs can be difficult and confusing.
Many people don’t know what benefits are available, or
how to apply. Our Benefits QuickLINK website enabled
to g e t h e r c r e at i n g o p p o r t u n i t i e s /
nearly 31,000 people to learn about and apply for benefits
designed to help pay for groceries, drugs, home heat and
Promoting other necessities.
Helpful Benefits
Benefits Outreach
One appreciative client told
These efforts were bolstered through our vibrant
collaborations with 12 AARP state offices. For us, “QuickLINK provided
example, AARP Ohio made available Benefits
QuickLINK screenings to people who gathered
in just a few moments
for free health screenings during four stops of information that I’ve been
the AARP/Walgreens Wellness Bus tour—with
positive results. Twenty participants learned they trying to research and
were eligible for an estimated $46,517 in annual
benefits.
understand for months. I’m
New features were added to the Benefits truly grateful. Thank you!”
QuickLINK website, too. They included AARP’s
online tool for calculating the Medicare Part D
“doughnut hole” and the AARP Foundation’s
State Guides to Public Benefits.

Food Assistance
Sadly, only one-third of seniors who are eligible
for help with buying the food they need for
good health actually receive that benefit from
the federal Supplemental Nutrition Assistance
Program (or SNAP, formerly known as food
stamps). Our online SNAP map helped thousands
of people learn about and apply for the special
debit card that can be used like an ATM card at
most grocery stores, certain senior centers and
State-specific information to help people learn
nonprofit meal delivery services (such as Meals
about and apply for food benefits was available via
on Wheels).
an interactive map on the Foundation’s website.
We also focused policy-makers’ attention on
improving older Americans’ access to SNAP
during a December 2 forum held in
Washington, DC.

12 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 13
> The AARP Foundation Litigation team stood up for the
rights of mature individuals in the courts throughout the
year. Victories included wins for vulnerable adults and for
homebuyers who had been ripped off by unscrupulous
to g e t h e r c r e at i n g o p p o r t u n i t i e s /
lenders. Together, we helped assure that older people had a
voice in the judicial system.
AARP Foundation
Litigation Health and Long-Term Care Drug Safety
In cases brought by AARP Foundation Litigation Diana Levine’s right arm was amputated after
attorneys, three federal courts protected the gangrene set in following a faulty drug-injection
rights of people of modest incomes to remain in procedure. She sued the prescription drug
their homes as they get older, with the help of manufacturer, which claimed it was subject only
supportive services funded by Medicaid. to FDA regulations, not state tort laws. The U.S.
As many as 8,500 low-income seniors in Florida Supreme Court sided with AARP’s friend-of-
will receive the option to transition out of the-court brief in upholding the victim’s claim
Medicaid-funded nursing home care and begin that federal regulations alone are not adequate
receiving help with eating, bathing, dressing and to protect consumers’ safety. When asked by
other needs at home or in the community. This the AARP Bulletin what she would do with the
landmark settlement was reached in a case that compensation coming her way after losing her
challenged the states’ bias toward institutional arm, Levine said “a garage,” so she’d be spared the
care. difficulty of cleaning Vermont’s snow off her car.

In California, 8,000 low-income adults retained Age Discrimination


access to the healing and comfort of adult day Ignoring AARP’s plea not to treat older workers
health care services after the court blocked the as second-class citizens, the U.S. Supreme Court
state from slashing funds for the program. A voted to impose a much higher standard of
similar court victory helped guarantee access proof for age-discrimination victims than for
to timely home- and community-based care for workers facing bias based on their race, gender
eligible Arizonans. or disability. Congress introduced legislation in
Predatory Lending October to overturn the ruling in Gross v. FBL
Financial Services, Inc.
Five members of the U.S. Supreme Court said it
would have been “bizarre” to get in the way of
state attorneys general seeking to enforce their
state fair-housing laws. AARP’s friend-of-the-court
brief had noted that states put in place stronger
borrower-protection laws after federal regulatory
agencies failed to curb pervasive predatory
lending practices.

14 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 15
> To help leverage what really works in helping vulnerable
adults become more financially secure, AARP Foundation
collaborated with a number of creative nonprofit and for-
profit organizations in 2009. Together, we made it better.
to g e t h e r c r e at i n g o p p o r t u n i t i e s /

Strengthening One of them was CFED (the Corporation for


Enterprise Development), a national nonprofit

the Fabric of the


dedicated to expanding economic opportunity
for low-income people. We were proud to provide
lead sponsorship support for its innovation@cfed

Community
initiative, which included an October summit in
Washington, DC, that fostered lively discussions
on topics such as serving people who do not use
traditional banks and equipping young adults for
a lifetime of savings.
We also began following with interest the
work of four bold thinkers, whom CFED calls
“Innovators in Residence.” Their interplay with
our staff and others could help bring to life
the creative ideas they are exploring, such as
encouraging small businesses to provide direct- Banking on It Alma Islas helped us notify Spanish-
deposit of low-wage workers’ paychecks and speaking people with modest incomes about the
free tax preparation and bank account opening
making manufactured housing more available
services made available by Bank On Los Angeles.
and affordable by aggregating demand for it from
nonprofits nationwide.
AARP Foundation also teamed with Bank On money, and they have more knowledge about
Los Angeles (BOLA) to encourage more people using a bank account and all the money they are
with limited incomes to avoid high-cost, high- saving from check-cashers. “
risk services such as payday lenders and check-
cashing stores by learning about bank services
tailored to their needs. Alma Islas was one of “The experience was great.
the Latina volunteers known as “promotoras”
who worked on our behalf to get the word out To me, it’s important to
about the free tax preparation and bank account
opening services made available by BOLA. educate the community
Islas, who has lived in the area all her life, was like that.”
delighted at the results. “My basic process was
to say it was free, easy and you get your refund
back quickly. I told them they’d also get the
opportunity to see if they were eligible to open
a bank account, which I encouraged a lot of
members to do,” she said. As a result, Islas said,
“The people I helped have the idea of saving

16 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 17
to g e t h e r c r e at i n g o p p o r t u n i t i e s /

Living Better in Post-Katrina New Orleans

Nearly four and a half years after Other first-year achievements included
Hurricane Katrina devastated New Orleans, the design and construction of a new,
older residents in one neighborhood have architecturally significant bus shelter; the
embraced an AARP Foundation effort to development of a small business directory
make their community more livable­—and featuring residents’ skills, trades, crafts and
a model for cities nationwide. talents; and, to underscore the importance
It’s taking place in Hollygrove, a mid-city of healthy living, a new, once-a-week
working class neighborhood with one walking club.
of New Orleans’ highest percentages of
residents over age 50. The hurricane’s wind
and water ravaged the neighborhood and
the lives of its 5,000 residents, 98 percent
of whom are African Americans.
Supported by a two-year, $230,000 grant
from the Harrah’s Foundation that began
in February 2009, AARP Foundation
began working with AARP’s Louisiana
office, older residents, community leaders,
architects and urban planners. The
goal is not only to address Hollygrove
residents’ concerns about transportation,
employment, crime and neighborhood
rebuilding, but also to actively involve
them in solving the problems.
Perhaps the most dramatic outcome of
the first-year efforts was an improvement
in public safety. Working with AARP
Louisiana and an international crime-
reduction expert, Hollygrove residents
incorporated community-oriented
policing strategies and met with property
owners where crime is a problem. The
result? According to the 2nd District
police commander, crime was reduced
dramatically in just eight months.
Importantly, for the first time since
Katrina hit in 2005, Hollygrove’s crime rate
dropped below the city’s average.

18 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 19
> A thank you to our donors for their support in 2009.

Individual Donors
The AARP Foundation recognizes the following donors as of December 31, 2009: The Andrus Society
and The Leadership Society recognize outstanding philanthropic contributions to the AARP Foundation,
and AARP Foundation Women’s Scholarship Program sponsored by the Women’s Leadership Circle for
to g e t h e r c r e at i n g o p p o r t u n i t i e s /
contributions received in 2009.

Individual The Andrus Society


Pillar ($10,000 - 24,999)
Stuart Cohen
Frederick S. and Dorothy S.
James H. Lentz
Helen Mandel
Chong-Ae Shah
Patricia D. Shannon

Donors: Real
Coleman Foundation Inc. Harl Mansur Rosemary M. Shearer
Anonymous
Mary T. Cooper Mara Mayor Kari Smith
Deborah Carstens
Hisako Coox E G McGuire Julia Stephens
Tena Clark
George Crystal Patricia McLaurin Mr. and Mrs. Gilbert Steward Jr.
Richard Gold

Support
Christina M. Danguillecourt Mae Mendelson Lynn Straus
Addison B. Rand and
Rose Dalziel Susan Miler Robert Strembel
Donna M. Rand
Ronda Deitch Bernard M. Minsk Sharyn Sutton
Robin Talbert and
James K. Donnell Alexander Mitchell Dawn Sweeney
Bruce Goldstein
Lorraine Driscoll Susan Morisato John D. Thompson
Harry and Jeanette Weinberg
Mary Drumheller Deborah Neff Henrietta Thompson
Curtis L. Carlson Family
Kathleen Dunagan Thomas Nelson Joseph Titus
Foundation
Joan S. Durant William Novelli Edward A. Torrero
The Leadership Society Welton Dykes Edward O’Day Neal Wallace
David and Kathleen Edmund Rose S. Ostrovsky Charles Weiss
Gold ($5,000 - $9,999) Raquel Egusquiza Shereen Remez Grant and Mary White
Anonymous Horst J. Emmerichs Constance Rhoden Leland White
Julie Robinson Geraldine Engle Donald O. Rimsnider Art T. Wong
Monica Estabrooke Michelle King Robson Randall Workman
Silver ($2,500 - $4,999) Ann Everetts Delores Roedel Janice Wright
Alembic Heath Communications Andrew W. Ewart John W. Rose Margaret Wyllie
Inc. Robert Fairfield Catherine C. Samuels
Association for Supervision and Linda Fisher
Curriculum Development Vera M. Fitzgerald
Sara Gadd A. James Forbes, Jr. Women’s Leadership Circle
KB Home Martha F. Ford
Nancy LeaMond The Women’s Leadership Circle (WLC) is a network of volunteer
Renee Fraser leaders, women of affluence and influence, who support the AARP
Raymond LeClerc Michael Freund
Jean Murray Foundation in achieving its mission and goals: specifically, to create,
Karen Gallardo enhance and protect opportunities and foster security for those at risk
Rob Romasco Jane Garnett
Dennis P. Wilbert and of having insufficient resources in the second half of life.
Jim Gomes
Joan R. Ruff Mary Grate-Pyos Cabinet Linda Fisher
Beth and David Whitehead Elizabeth Greene Deborah Carstens Karen Gallardo
Frederick Griesbach Tena Clark Mary Grate-Pyos
Bronze ($1,000 - $2,499) Curtis L. Carlson Family William Hall
William Hall
Gail Aldrich Foundation Joanne Handy
Stuyve Hamersley
Helen E. Baptist Harry and Jeanette Weinberg Brenda Kelley
Joanne Handy
Celia Blalock Nancy LeaMond
Hamilton Harris Members
Warren Bradley Mara Mayor
Faith D. Hogg Anonymous
James Bradley Maeona Mendelson
Ellen Hollander Gail Aldrich
Leon Briley Susan Miler
Gordon Hubbard Helen Baptist
Doug Britt Susan Morisato
Scott James Celia Blalock
GJ Brown Michelle King Robson
Stella Johnson Jennie Chin Hansen
Margaret Buckel Dennis P. Wilbert and
Denis Johnston Cora Christian
Jeremiah M. Callaghan Joan R. Ruff
Howland Jones Anita Cicero
Harry Campbell Chong-Ae Shah
George S. Kaufman Ronda Deitch
Alice Carrick Julia Stephens
Brenda Kelley Mary Drumheller
Jennie Chin Hansen Dawn Sweeney
Victor Kieser Kathleen Edmond
Arthur Christian Robin Talbert
Merlyn Kinchelow Raquel B. Egusquiza
Cora Christian Fred Lees Monica Estabrooke
Anita Cicero

20 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 21
The Andrus Legacy Society
The Andrus Legacy Society honors the work of AARP founder, Dr. Ethel Percy Andrus, and provides
recognition to individuals who name the AARP Foundation as a beneficiary in their will or estate plan, or
who make an irrevocable life income gift, such as a charitable gift annuity. These legacy gifts perpetuate
AARP’s legacy of caring and allow us to carry out our commitment to enhancing the quality of life for all
as we age.

We thank the following individuals, wishing to leave a lasting legacy, who have named AARP Foundation
as beneficiary.

Gifts through Bequests or Frank Caliendo


Estate Plans William and Barbara Camburn
Eddie Lee Anderson ~Samuel and Annie Chadwick
Estates of Lee and Sachie Col. James M. Compton
Baldwin Richard T. Corvetti
Estate of Virginia W. Dennison John R. Crane
Ray J. Harvie Christine M. Cruz
Morton Horowitz James B. Cunningham
Thomas P. Patterson Charles C. Cuppy
William Michaelson Revocable Richard W. Custer
Living Trust Aila G. Dawe
Elenor J. Miles William H. and Vivian C. deBrito
Estate of Duane S. Myers Pamela Detering
Alfred A. Plonsky James R. and Alice Di Meolo
Estate of Wava Naomi Randall Evelyn and George F. Eckhardt,
F. Virginia Rohde Jr.
Estate of Lloyd W. Sutherland Philip Ellgen
Steele Family Trust John C. and Genevieve~ Fairval
Winsten Family Trust H. Feidelberg Creativity Blooms Kenneth Johnson of Wytheville,
Wilma S. Firsich
Future Bequests
Gloria W. Francoeur Virginia, supported the Foundation in a creative
Anonymous (84)
K.E. Freeman way—by participating in our 2010 calendar contest.
Sam B. Atencio
Edgar E. Beck III
Sid and Betty Garvais His work, “It’s a Beautiful Day,” ranked highest of the
Mr. and Mrs. Stuart B. Gerber
Shelley Buckingham
Alice S. Gillisse
14 paintings selected to appear in the Foundation’s
Kay Burch 2010 calendar from among 1,300 entries.
Jo. M. Gledhill and
Karen Gallardo
Richard L. Bowman
Joseph C. Giordano, Jr.
P.K. Govind and Sally L.
Foundation donors and AARP members cast more
Harry Golden
Luckenbach than 90,000 votes during a spirited and robust
Carol A. Henry
Joan and Claude LeBel
Carmen Gutierrez online contest. Proceeds from calendar sales
Ruth~ and Ernie Hanford
Keith A. Maas support the Foundation’s life-changing work.
Ethel G. Harris
Duane Myers
Hazel E. Hart
Marnay O’Neal
Alicia O. Hernandez
Anthony and Shirley Onesto Jennie R. Medlin Frank and Maria Robinson
Jim and Sally Hershberger
Anthony Perrin Elizabeth Anne Meek Julie Robinson
Forrest L. Hirst
Leon N. Phelps, Sr. James R. and Alice Di Meolo Mrs. Helen P. Rogers
Marjorie Hill Hoar
Gifts through Charitable Rolph S. and Ann E. Michaelson Nick and Florence Rulli
Gift Annuities, Charitable Harriett~ F. Hofflund Kenneth D. Miller Daniel and Audrey Schechter
Remainder Trusts, or Charitable Robert R. Holmes George Mitchell John A. Sena
Lead Trusts Eric R. Jensen, Ph.D. May Moore H. Boyd Skelton
Anonymous (121) Joline Larkins Dr. Ed Mueller Esther H. Smith
Ms. Alice E. Smith-Abaté Maryon Patricia Lears William M. Myers, Jr. June R. Strachan
A.K.N. and Nilufar Ahmed June Lees Eugene D. Nasatir Gordon Streib
Angel (Yino) Antongiorgi Hazel A. Lewis Ruth Nolte Thomas Tomkiewicz
Kathe Arzdorf Janis Lewison Joseph Pavone Alexander Volk
Herman C. Bainder Rev. Raymond A. Ley In Memory of Karl Herrick L. Robert and Elise Warn
Lu and Charlie Bangert Mr. and Mrs. Lloyd R. Loven Elwyn Pinks Harvey M. Weitkamp
H. Wayne and Anne Anne D. Robert Luth Hernando Pinzon-Isaza Glenn H. Wing
Barbetti Frederick R. and Virginia Theodore and Eleanor Pirozek June Yip
Larry E. Barth McCammon Ed and Jeanette Ray
Ms. E.K. Bivens Hugh W. McCarron Mary Ellen Reid
Harriet J. Brown Sara C. McGahan

Key: ~ - Deceased
22 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 23
> It was heartening for us to collaborate with so many
organizations and institutions that generously shared
their resources--despite troubled economic times--to help
low-income adults become more financially secure and
to g e t h e r c r e at i n g o p p o r t u n i t i e s /
independent. The benefits of their generosity extended far
beyond the AARP Foundation initiatives they supported. Our
Foundation gratitude, and that of the more than five million people who
and Corporate received much-needed help, knows no boundaries.

Support Research Education and Jobs


Research is pivotal to understanding what has When it comes to living in poverty, women
worked in the past, and why particular efforts have an unfortunate edge—especially during
succeed or fail. Failure to undertake solid research their retirement years. While working, women
is like building a house without a foundation. typically earn only 77 cents for every dollar that
A $500,000 grant from The Atlantic men earn and devote far more unpaid time to
Philanthropies in support of the AARP raising a family or caring for older relatives.
Foundation’s new center on poverty and aging Women also live longer, stretching their meager
will illuminate the financial security needs of nest eggs even thinner.
low- and moderate-income older people and how One solution to this multi-faceted problem,
they can best be met. Given that the number of the AARP Foundation Women’s Scholarship
U.S. residents aged 50 and older is projected to Program, has blossomed since its introduction in
double by 2050, the grant will provide research 2007. Supported in part by generous donations
insights to guide development of policies that will from members of the Foundation’s Women’s
ensure that older people’s needs are met without Leadership Circle, the scholarships have allowed
bankrupting younger generations or the federal almost 300 remarkable women to get the
government. education and training they need to obtain better
In the same vein, the Bill & Melinda Gates jobs today and a financially secure retirement
Foundation—in its first grant to AARP tomorrow.
Foundation—committed $374,000 to support Although more than 2,400 women applied for
in-depth research for our Preparing for a our 2009 scholarships, funding was adequate
Workforce without Boomers initiative. Findings to support only 63 scholarship awards. A
and recommendations from this study on the much-needed shot in the arm arrived later
approaching demographic shifts and their in 2009, when the first installment of the
impact on the U.S. workforce will be published in Walmart Foundation’s $1.5 million grant to
October 2010. the Women’s Scholarship Program arrived.
Thanks to this foundation’s generosity, an
additional 45 promising women age 40+ received
scholarships—including assistance with college-
level tuition, books and fees—this year.

24 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 25
Meanwhile, the number of unemployed workers low-income older people find out if they may
age 55 to 64 has nearly tripled in the last two qualify for federal, state and local assistance to
years. Thanks to AARP Foundation’s WorkSearch help them cover the costs of food, prescription
program, more than 32,000 mature adults drugs, housing, utilities and other essential needs.
received assistance with skills assessments, job
openings and more in 2009. WorkSearch greatly Promoting, Protecting and Preserving Assets to g e t h e r c r e at i n g o p p o r t u n i t i e s /
benefited from the generous support of both AARP Foundation’s Tax-Aide Program provided
Microsoft, which gave $100,000 to help expand income tax preparation services to nearly 3
its services in Seattle and New York City, and million low- and moderate-income Americans With Gratitude
Denver’s Rose Community Foundation, which who received free, one-on-one assistance from
provided a $10,000 Boomers Leading Change a small army of 34,600 dedicated volunteers.
grant to WorkSearch. The AARP Foundation is very grateful to New The generous contributions of the Isaac H. Tuttle Fund
York Life Foundation, whose $300,000 grant following organizations helped AARP United Health Foundation
Helping People Who Help Others helped Tax-Aide create a user-friendly, Web- Foundation improve the quality of life UnitedHealth Group, Inc.
Each year, more than one of every five adults based volunteer recruitment tool that helped United States Department of Health &
for older adults in need.
provides unpaid care to older adults or disabled raise the program’s volunteer retention rates and Human Services, Administration on Aging
family members. Most of these caregivers (60 satisfaction levels even higher. Anonymous
United States Department of Housing &
percent) work full-time. AARP Foundation has Our Western Union and MoneyGram Consumer AARP Urban Development
several initiatives to help caretakers, their families Fraud Prevention Projects use fire to fight fire.
and their employers -- all made possible with help The Atlantic Philanthropies United States Department of Labor
Since 2006, our volunteers have telephoned
from these corporate and foundation donors. Bank of America United States Department of the Treasury,
more than 2 million people to warn them
Colorado Attorney General’s Office Internal Revenue Service
• Harrah’s Foundation provided a $1.1 million against giving money or personal information
grant for Meeting America’s Caregiving to scammers who may call asking for this The Commonwealth Fund Walgreen Co.
Challenge, a comprehensive community-based information. Even better, the volunteers give The Bill & Melinda Gates Foundation Walmart Foundation
strategy to help current and former caregivers them the tools to fight back and report the callers Washington State Attorney General’s
Google, Inc.
fulfill their responsibilities while continuing to to the police. In 2009, thanks to $367,000 in Office
build their own long-term financial security. multiple Campaign for Wise and Safe Investing Harrah’s Foundation
Western Union
• The John A. Hartford Foundation provided grants from Investor Protection Trust, investor The Hartford Financial Services Group, Inc.
education efforts were undertaken statewide Verizon
a $698,364 grant to support the second phase The John A. Hartford Foundation
of Professional Partners Supporting Family in Alaska, Arkansas, Maine, Tennessee, West
Investor Protection Trust
Caregiving, which helps nurses and social Virginia and Wisconsin.
MetLife Foundation
workers meet the needs of family caregivers. The quality of long-term care services provided
in the United States ranges from the sublime Microsoft Corporation
• New York Life Foundation donated $319,000
to support Integrated Kinship Caregiving in to the atrocious. Thus we are very grateful MoneyGram International, Inc.
the state of New York. Thanks to this grant, to the Commonwealth Fund and the SCAN New York Community Trust
AARP’s New York state office provided Foundation for supporting our study about
New York Life Foundation
advanced training to professionals who work feasibility of a state-by-state scorecard to help
consumers rank long-term care services. These PG&E Corporation
with children and the older relatives, usually
grandparents, who are raising them. grants also supported our consensus-building Robert Wood Johnson Foundation
efforts to determine what a high-performing Rose Community Foundation
Helping People Meet Basic Needs long-term care system would look like. Each
The Home Depot
On April 14, 2009, an AARP/Walgreens Wellness organization contributed $87,640, with SCAN
supplying an additional $7,600, allowing us to The SCAN Foundation
Tour Bus began a two-year tour across the U.S. By
the time the bus comes to a final stop, it will have begin work a month earlier. The Alfred P. Sloan Foundation
visited more than 3,000 cities, providing more State of West Virginia
than 2.5 million people, mostly in underserved State of West Virginia, WorkForce
communities, access to free health screenings and West Virginia
the opportunity to take part in the Foundation’s
Benefits QuickLINK (BQL) program. BQL helps

26 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 27
The AARP Foundation Board of Directors

Joan Ruff (Treasurer, Finance Chair) Bruce Corson Fernando Torres-Gil


Joan Ruff, JD, of Mission Woods, Kansas, recently retired Bruce Corson, MBA, of Chicago, Illinois, has owned and Fernando Torres-Gil, PhD, of Los Angeles, California, is a
after more than 30 years in the private sector. She spent managed companies for 30 years in a variety of industries, renowned expert in health and long-term care, social policy,
the last 10 years of her career as assistant vice president of supplying consumer products from footwear to frozen ethnicity, disability and the politics of aging. He is acting
knowledge development for H&R Block, and as executive foods. This self-described “eclectic entrepreneur” has devised dean and associate dean of academic affairs, professor
vice president for corporate development at Zurich Financial creative solutions to the innumerable challenges confronting of social welfare and public policy, and director of the
Services-North America. Ms. Ruff has been active in executive managers. He co-founded PeerHQ, a nonprofit Center for Policy Research on Aging at the School of Public
community and professional groups for more than 30 years. that assists companies in engaging with their customers Affairs, University of California at Los Angeles. As the
She has served on the executive committee for the Mid- and business cohorts in informal advisory board settings. first assistant secretary for aging at the U.S. Department
Continent Council of Girl Scouts and as national delegate for In addition to his entrepreneurial activities, he served for of Health and Human Service, Dr. Torres-Gil played a key
the Girl Scouts USA. She currently serves on the Electronic six years as chair for TEC International, an organization role in consolidating and enhancing federal programs for
Tax Administration Advisory Committee. of senior executives who meet in small groups around the seniors. He serves on several boards, including the California
world to capitalize on the power of peer learning. Endowment.
Joanne Handy (Audit Chair)
Front row (left to right): Art Ulene, Fernando Torres- Joanne Handy, RN, MS, is a nurse and executive from San J. David Nelson
Gil, N. Joyce Payne (chair), Joan Ruff, George Rowan Francisco, California. She is a member of the AARP Board J. David Nelson, MBA, is a business leader from Old
AARP Foundation Leadership
Back row (left to right): Bruce Corson, Joanne Handy, of Directors and serves on the AARP Insurance Trust. Ms. Greenwich, Connecticut. He serves on the AARP Board
Tom Nelson, Madeleine Moore-Burrell, J. David Nelson Handy became president and CEO of Aging Services of of Directors and its Audit and Finance Committee. In Team – 2009
California in 2009 following 10 years as president and CEO 2009 Mr. Nelson was appointed executive vice president
of the Visiting Nurse Association of Boston. Previously, she of VaporStream, Inc., a Chicago-based software company.
Members of the AARP Foundation Board of headed the San Francisco-based Institute on Aging. In her Previously, he was chief operating officer of the National Robin Talbert
Directors are elected to serve two-year terms. prior volunteer efforts, Ms. Handy was a board member of Foundation for Teaching Entrepreneurship following an
President
For the 2008-2010 biennium, they are: the Visiting Nurse Associations of America, the National extensive career with IBM that spanned 33 years. As a
Association of Home Care and the California Association for volunteer, he serves on the advisory board of Envision
Health Services at Home. EMI, which creates unique experiences for high achieving Stuart Cohen
N. Joyce Payne (Board Chair)
young people, and is a mentor to graduate students at Senior Vice President, Legal Advocacy
N. Joyce Payne, EdD, is an academic, executive and authority Northwestern University’s Kellogg School of Management.
Arthur Ulene (Development Chair)
on women’s issues from Rocky Mount, North Carolina. She
is a member of the AARP Board of Directors and serves on Art Ulene, M.D., of Los Angeles, California, is a Board- Brian Hofland
certified obstetrician/gynecologist who spearheaded the use Thomas C. Nelson
its Audit and Finance Committee. Dr. Payne is executive Director, Center for Economic Justice
director of the National Endowment for the Public Trust, an of television and other vehicles to promote public health. Tom Nelson, PhD, is AARP’s chief operating officer.
organization committed to advancing principled leadership, The NBC Today Show featured his health reports for 23 He is responsible for key AARP operations, including
Patricia D. Shannon
inspired scholarship and trusted stewardship. She accepted years. He has written more than 50 health-related books membership, social impact, communications, people strategy
this position following her retirement as vice president and home video/audio programs. A faculty member at the and community service and field delivery capabilities. Since Senior Vice President, Operations and Chief Financial
of human resources and minority programs for the University of Southern California (USC) School of Medicine joining AARP in 1980, Mr. Nelson’s many contributions Officer
National Association of State Universities and Land-Grant for 20 years, he now serves on the Boards of Councilors for include expanding AARP’s state capacity, strengthening
Colleges. She founded the Thurgood Marshall Scholarship the USC School of Pharmacy and the USC Leonard Davis the advocacy team, developing the volunteer ranks and Barbara Shipley
Fund, which has awarded over $50 million in scholarship School of Gerontology and on the Advisory Boards for the growing AARP’s community service efforts. Previously, Dr.
USC/Norris Comprehensive Cancer Center, the Claremont Nelson was at the University of Southern California Andrus Interim Senior Vice President, Programs
assistance and capacity-building support.
Graduate University School of Community and Global Gerontology Center. As a staff member at the Federal Trade
Health and the Children’s Partnership. Commission in the 1970s, he investigated the funeral Sharyn Sutton
George Rowan (Vice Chair)
industry, nursing homes and other consumer issues facing Vice President, Strategy and Communication
George Rowan, PhD, is a professor from East Lansing, older persons.
Madeleine Moore-Burrell
Michigan. He is a member of the AARP Board of Directors
and serves on its Member Value Social Impact Committee. Madeleine Moore-Burrell of New York City is an expert in Vivian Vasallo
Previously he served as AARP Michigan State President. Dr. multicultural marketing. She founded Moore Creative, the Senior Director, Community Innovations
Rowan is a professor at Michigan State University (MSU) first African American marketing firm awarded a post-
and holds an extension appointment. He has been involved apartheid contract with South Africa, launching the Sister
City agreement between New York City and Johannesburg. David Whitehead
in a wide range of health and educational committees and
organizations, including the Michigan African American For over a decade she marketed the annual New Orleans Chief Development Officer and Senior Vice President,
Health Institute. Previously, he was director of the David Essence Music Festival. As co-founder of the National Development
Walker Research Institute at MSU and assistant dean for Professionals Network, Inc., she has brought thousands
external relations, following service as a principal in the of African American professionals and industry leaders
Grand Rapids, Michigan public school system. together for the past 20 years at an annual Leadership
Summit at Sea conference.

28 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 29
AARP Foundation
Summary of Financial Information
The summary of financial information has been extracted from the AARP Foundation Consolidated Statement of Financial Position
AARP Foundation audited financial statements for the year ended As of December 31, 2009 and 2008 (in thousands)
December 31, 2009 and on which an independent public accounting firm
expressed an unqualified opinion. 2009 2008
ASSETS
Cash and cash equivalents $10,497 $13,772
Contributions receivable 666 1,242
Grants receivable 12,403 6,461
Due from affiliates 446 2,942
Prepaid expenses and other assets 1,842 1,877
Property and equipment, net 19,119 19,926
> Total Operating Revenue > T otal Expenses Investments 53,615 52,307
$144.9 million $156.6 million Charitable gift annuity investments 8,196 7,560
for the year ended December 31, 2009 for the year ended December 31, 2009
Total assets 106,784 $106,087

Contributions / 10% Development / 7%


LIABILITIES
In-kind Contributions / 18%
Accounts payable and accrued expenses $6,944 $6,430
Other / 1% Management & General / 4%
Deferred revenue 9,644 9,522
Due to affiliates 4,316 3,516
Charitable gift annuity liability 6,033 6,141
Bonds payable 25,000 25,000
Total liabilities 51,937 $50,609

NET ASSETS
Unrestricted:
Undesignated 17,449 20,105
Board designated—quasi endowment 13,419 11,115
Board designated—operating reserves 18,122 16,952
Total unrestricted net assets 48,990 48,172
Temporarily restricted 5,857 7,306
Total net assets 54,847 55,478
Grant Revenue / 71% Programs / 89%
Total liabilities and net assets $106,784 $106,087

The complete AARP Foundation 2009 Audited Financial


Statements are available at www.aarp.org/foundation.

30 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 31
AARP Foundation Consolidated Statement of Activities
For the years ended December 31, 2009 and 2008 (in thousands)

2009 2008
OPER ATING REVENUE
Grant revenue $103,106 $88,665
Contributions 14,794 36,545
In-kind contributions 25,857 25,122
Investment income designated for operations 747 709
Other 440 399
Total operating revenue 144,944 151,440

EXPENSES
Program services:
WorkSearch 109,517 98,717   
Tax-Aide 11,408 11,641   
Legal advocacy 4,653 5,491   
Other programs 13,080 13,878   
Total program services 138,658 129,727
Supporting services:
Fundraising 11,734 15,862
Management and general 6,228 6,465
Total supporting services 17,962 22,327
Total expenses 156,620 152,054
Change in net assets from operations (11,676) (614)

Other changes in net assets:


Investment income (loss) in excess of amounts
designated for operations 11,580 (20,151)
Change in value of charitable gift annuities (535) (291)
Change in net assets (631) (21,056)
Net assets, beginning of year 55,478 76,534
Net assets, end of year $54,847 $55,478

32 AARP Foundation Annual Report / 2009 AARP Foundation Annual Report / 2009 33
601 E Street NW
Washington, DC 20049
www.aarp.org

34 AARP Foundation Annual Report / 2009

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