Anda di halaman 1dari 17

Journal of Applied Psychology

Fuse or Fracture? Threat as a Moderator of the Effects of


Diversity Faultlines in Teams
Trevor M. Spoelma and Aleksander P. J. Ellis
Online First Publication, April 27, 2017. http://dx.doi.org/10.1037/apl0000231

CITATION
Spoelma, T. M., & Ellis, A. P. J. (2017, April 27). Fuse or Fracture? Threat as a Moderator of the
Effects of Diversity Faultlines in Teams. Journal of Applied Psychology. Advance online
publication. http://dx.doi.org/10.1037/apl0000231
Journal of Applied Psychology © 2017 American Psychological Association
2017, Vol. 0, No. 999, 000 0021-9010/17/$12.00 http://dx.doi.org/10.1037/apl0000231

Fuse or Fracture? Threat as a Moderator of the Effects of Diversity


Faultlines in Teams
Trevor M. Spoelma and Aleksander P. J. Ellis
University of Arizona

While faultlines theory has received quite a bit of attention in the literature, there has been some
inconsistency in findings regarding identity and information faultlines. Namely, identity faultlines do not
always result in harmful social categorizations and information faultlines do not always increase
information-processing capabilities. However, according to the categorization-elaboration model (CEM;
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

van Knippenberg, De Dreu, & Homan, 2004), any category of diversity can result in categorization
This document is copyrighted by the American Psychological Association or one of its allied publishers.

processes and intergroup bias. One key to understanding faultlines, therefore, lies in context-specific
predictions. Building on this idea, we apply the CEM as an explanatory framework and examine threat
as a contextual moderator of identity and information faultlines. We propose that threat mitigates the
negative effects of activated identity faultlines on team creativity: an effect mediated by team psycho-
logical safety. In contrast, we propose that threat aggravates the negative effects of information faultlines
on team decision-making: an effect mediated by status conflict. We test our hypotheses with 2
experiments and 184 teams, finding support for our predictions regarding identity faultlines and partial
support for our predictions regarding information faultlines. Taken together, this study demonstrates the
utility of the CEM for faultlines research, identifies an important boundary condition of the effects of
identity and information faultlines, and challenges the notion that threat is always “bad” for teams.

Keywords: faultlines, threat, creativity, decision-making

Due to the increased prevalence of groups and teams in orga- ence of moderators (Thatcher & Patel, 2012). One moderator that
nizations, researchers and practitioners have focused on factors has been identified is faultline type, and researchers have sug-
that have the potential to promote or detract from team effective- gested that effects depend on whether the faultline is based on
ness (Mathieu, Maynard, Rapp, & Gilson, 2008; Tannenbaum, information or identity characteristics. Following research tradi-
Mathieu, Salas, & Cohen, 2012). Given that teams represent a tions based in information-processing and social categorization
collection of individuals with different backgrounds, diversity has processes, information faultlines formed by differences in educa-
been one factor of primary interest in the literature (Mathieu et al., tion, functional background, or tenure are typically thought to
2008). Unfortunately, traditional perspectives of diversity in benefit team performance, while identity faultlines formed by
teams—which tend to focus on the number of team members that differences in age, gender, or race are thought to disrupt team
are different from one another on a given characteristic— have not performance (e.g., Chung et al., 2015).
seemed to capture much variance in predicting team performance While this line of reasoning has received support in some cases
(Bell, Villado, Lukasik, Belau, & Briggs, 2011). As a result, (e.g., Carton & Cummings, 2013; Hutzschenreuter & Horstkotte,
scholars have sought to develop alternative conceptualizations of 2013), results have varied between studies, with some finding
diversity in teams. nonsignificant or opposite effects (e.g., Cooper, Patel, & Thatcher,
One perspective is based on the concept of faultlines, or “hy- 2014; Ren, Gray, & Harrison, 2015). However, according to the
pothetical dividing lines that may split a group into subgroups CEM, informational diversity can be guided by social catego-
based on one or more attributes” (Lau & Murnighan, 1998, p. 328). rization processes, while identity diversity can be guided by
While researchers have found that faultlines are generally detri- information/decision-making processes (van Knippenberg et al.,
mental, results have varied between studies, indicating the pres- 2004). Therefore, the key to understanding the effects of different
types of faultlines is not in main effect propositions about “posi-
tive” and “negative” categories, but rather in understanding when
and why certain task contexts elicit categorization processes and
intergroup bias. Applying the CEM to research on identity and
Trevor M. Spoelma and Aleksander P. J. Ellis, Department of Manage- information faultlines, our goal in the present article is to under-
ment and Organizations, Eller College of Management, University of stand how one contextual moderator, threat, affects categorization
Arizona.
processes in teams with faultlines.
An earlier version of Study 1 was presented at the 76th Annual Meeting
of the Academy of Management in Anaheim, CA.
Threat, defined as “an event that has impending negative or
Correspondence concerning this article should be addressed to Trevor harmful consequences for the entity” (Staw, Sandelands, & Dut-
M. Spoelma, Department of Management and Organizations, Eller College ton, 1981, p. 502), is typically viewed in a negative light. In the
of Management, University of Arizona, 1130 East Helen Street, Tucson, organizational literature, research indicates that threat negatively
AZ 85721. E-mail: tspoelma@email.arizona.edu affects team members’ ability to discuss and integrate information,

1
2 SPOELMA AND ELLIS

communicate and coordinate actions, utilize diverse knowledge, information elaboration, defined as “the exchange of information
and collaborate (Baer, Leenders, Oldham, & Vadera, 2010; Ellis, and perspectives, individual-level processing of information and
2006; Gladstein & Reilly, 1985; Kamphuis, Gaillard, & Vogelaar, perspectives, the process of feeding back the results of this
2011; Weick, 1993). At the same time, however, research in social individual-level processing into the group, and discussion and
psychology has found that there are benefits to the introduction of integration of its implications” (van Knippenberg et al., 2004, p.
threat, as it tends to reduce prejudice and increase cohesion in 1011). The second path suggests that diversity may harm perfor-
groups with social identity diversity (Burnstein & McRae, 1962; mance if it leads to social categorization, where members differ-
Dovidio et al., 2004; Lott & Lott, 1965). We believe that both entiate ingroups and outgroups based on similarities and differ-
perspectives are viable and can help increase our understanding of ences. Which path is operational is determined by the level of
how different types of faultlines operate in teams. comparative and normative fit and cognitive accessibility. Com-
More specifically, we suggest that threat can create a context in parative fit refers to categorizations that reflect high within-
which identity faultlines are not always harmful, and information category similarity and high between-category differences, which,
faultlines are not always beneficial, for teams. In other words, for when relevant and meaningful to the situation, are also high in
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

certain types of faultlines threat can be a blessing, while for others normative fit. Finally, cognitively accessibility refers to the degree
This document is copyrighted by the American Psychological Association or one of its allied publishers.

it can be a curse. We believe our results have the potential to to which categorizations come to mind easily through the experi-
significantly add to both faultlines and threat research within the ences of team members or the presence of contextual primes
groups and teams literature. Regarding faultlines, we demonstrate (Oakes, Haslam, & Turner, 1994; Turner, Hogg, Oakes, Reicher,
the utility of the CEM (van Knippenberg et al., 2004) and identify & Wetherell, 1987; van Knippenberg et al., 2004;).
a contextual boundary condition to better understand when and In both studies, we examine activated faultlines in terms of
why information and identity faultlines exert effects in teams. gender and performance-relevant information. Gender faultlines
Regarding threat, we challenge the general assumption within the create high within-category similarity and high between-category
management literature that threat is always harmful to teams. differences. Activation then gives meaning to differences in gender
We test these general propositions in two experiments. In Study and primes the accessibility of the categorization. Information
1, we test whether threat mitigates the negative effect of intergroup faultlines likewise create high within-category similarity and high
bias across activated identity faultlines on team creativity; an
between-category differences. Because the faultlines are based on
interactive effect that we argue occurs due to differences in psy-
performance-relevant information, team members will likely see
chological safety, or “a shared belief that the team is safe for
the differences as meaningful to the task context and will likely be
interpersonal risk taking” (Edmondson, 1999, p. 354). In Study 2,
highly cognitively accessible during the completion of the task. In
we test whether threat triggers the negative effects of (activated)
sum, our study examines faultlines that are high in comparative fit,
information faultlines on team decision-making performance; an
normative fit, and cognitive accessibility, which should lead to
interactive effect that we argue occurs due to heightened ingroup
social categorization.
favoritism and differences in status conflict, or “disputes over
According to the CEM, any type of salient social categorization
people’s relative status positions in their group’s social hierarchy”
has the potential to influence affective and evaluative reactions by,
(Bendersky & Hays, 2012, p. 323). Our general hypothesized
for example, increasing status conflict and decreasing psycholog-
model is depicted in Figure 1.
ical safety, which then detracts from performance on tasks involv-
ing creativity and decision-making. The link between social cate-
The CEM gorization and affective and cognitive reactions, however, depends
The CEM was developed to integrate social categorization and on the extent to which the value of the identities created by the
information/decision-making perspectives of diversity (van Knip- social categorizations is threatened or challenged. Namely, when
penberg et al., 2004). The CEM proposes that there are two subgroup identities are threatened, ingroup favoritism and inter-
potential paths leading from workgroup diversity to performance group bias increase negative affective and evaluative member
on tasks that require creativity and decision-making. The first path reactions. We hope to add to the CEM by identifying what we
suggests that diversity will benefit performance by increasing believe is another important moderator: external threats to the team

Team Psychological
Identity Faultlines Team Creativity
Safety

Threat

Information Team Decision-


Status Conflict
Faultlines Making

Figure 1. The general hypothesized model of Study 1 and 2. The solid lines link variables examined in Study
1; the dashed lines link variables examined in Study 2.
THREAT AND DIVERSITY FAULTLINES 3

as a whole. Unlike identity threat, we argue that such threats can toward former outgroup members become more positive (Dovidio
elicit both positive and negative effects on affective and cognitive & Gaertner, 2010; Gaertner et al., 1999).
reactions depending on whether the social categorization was Utilizing the concept of recategorization, social psychologists
created based on identity or information-based faultlines. have shown how common, external threats affect categorizations
to reduce prejudice and bias in groups with identity subgroups. For
example, Burnstein and McRae (1962) found that under conditions
Study 1: Identity Faultlines, Threat, and of shared threat, the prejudice of White group members toward
Team Creativity Black confederates decreased. The classic Robber’s Cave study
also demonstrated how boys split into originally hostile competing
As group creativity is a function of members mindfully attend-
subgroups displayed cooperation and teamwork when experienc-
ing to and building upon the divergent ideas of others (Ellis, Mai,
ing a common crises and holding superordinate goals (Sherif,
& Christian, 2013; Hargadon & Bechky, 2006), perspective-taking
1966). More recently, Dovidio and colleagues (2004) found that
(Hoever, van Knippenberg, van Ginkel, & Barkema, 2012), and
White American participants’ prejudice toward Black Americans
elaborating task relevant information (van Knippenberg et al.,
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

decreased significantly after reading an article about an impending


2004), the presence of bias between identity subgroups has been
This document is copyrighted by the American Psychological Association or one of its allied publishers.

terrorist threat toward all Americans.


shown to negatively affect group creative performance. When the
In sum, we argue that external threat is an event that focuses
value of identity subgroups is challenged, individuals are more
members’ attention toward their common, task-related identity and
motivated to engage constructively with others in their ingroup
spurs recategorization of activated identity faultlines; an argument
than those in their outgroup (Haslam, Adarves-Yorno, Postmes, &
in line with the origins of faultline theory. More specifically, Lau
Jans, 2013). People are also more likely to only view innovative
and Murnighan (1998) suggested that external forces are likely to
ideas posited by ingroup members as truly creative and worth “draw members’ attention back to the group as a whole” (p. 338).
building upon (Haslam et al., 2013) and integrating into practice In doing so, threat has the potential to reduce the negative effects
(Kane, Argote, & Levine, 2005). Supporting this notion, Pearsall, of activated identity faultlines on outcomes in teams. Therefore,
Ellis, and Evans (2008) found that teams split by activated gender while we expect activated identity faultlines to negatively affect
faultlines generated fewer and less creative ideas than nonfaultline creativity when compared with dormant identity faultlines in line
groups or groups with dormant gender faultlines. with past research (Pearsall et al., 2008), this effect will disappear
While activated identity faultline groups may struggle with key in the presence of threat, leading to the following hypothesis:
creative processes, the CEM suggests that task contexts which
create more inclusive superordinate representations of the group Hypothesis 1: The effects of activated identity faultlines on
can reduce intergroup bias and mitigate these negative effects. team creativity will be moderated by threat such that effects
Integrating this idea with research on the effects of threat in groups will be more negative when threat is not present than when
and teams, we argue that threat reduces intergroup bias by (a) threat is present.
restricting members’ attention to common, task-related identities,
and subsequently, (b) recategorizing members’ perceptions of in-
groups and outgroups. The Role of Team Psychological Safety
First, under performance-related threats, concepts directly ap- Team psychological safety is defined as “a shared belief that the
plicable to task performance, like knowledge, training, or method, team is safe for interpersonal risk taking” (Edmondson, 1999, p.
should more easily come to mind than peripheral characteristics (in 354). Teams with climates of high psychological safety are char-
this case, identity differences; Roccas & Brewer, 2002). As noted acterized by mutual trust and respect, and collective confidence
by Karau and Kelly (1992) in a study of how one kind of threat— that members will not deliberately undermine or embarrass each
time pressure—affects team performance: other (Edmondson, 1999). Recent meta-analytic evidence indicates
that psychological safety is essential for complex tasks requiring
. . . a focus on task completion might lead groups to attend more
creativity (Sanner & Bunderson, 2015). Individuals in groups are
readily to a restricted range of features of the environment that seem
most central to moving the task forward to resolution. Under condi- often apprehensive about offering creative ideas out of fear of
tions of time abundance, it is likely that greater variability will be evaluation (West, 2002) and to avoid being a victim of free-riding
found in which features are salient and that the salience of features attempts from others (Kerr & Bruun, 1983). Because of this, teams
will fluctuate over time within the interaction. (p. 545) that are safe for interpersonal risk taking are able to better collab-
orate and draw on the benefits of diverse perspectives, knowledge,
In teams that share a task identity, it stands to reason that and skills for creative task performance (Baer & Frese, 2003;
external threats relevant to group task performance will highlight Gong, Kim, Lee, & Zhu, 2013).
superordinate team categorizations. When cognitive boundaries of ingroups are shifted, attitudes
Second, restricting focus to a common fate should change in- toward the team—including perceptions of trust-related beliefs
tergroup relations by giving new meaning to subgroup distinctions. like psychological safety—also shift (Gaertner & Dovidio, 2000;
More formally, recategorization is the process by which group Hewstone, Rubin, & Willis, 2002). Intergroup relations research
members are prompted to think of themselves as a single group suggests that a team with all ingroup members is perceived to be
rather than separate subgroups (Gaertner, Dovidio, Anastasio, a more trustworthy environment for risk-taking than one with
Bachman, & Rust, 1993). This causes group members change their outgroup members (Dovidio, Gaertner, Kawakami, & Hodson,
conceptual representation of different subgroups from an “us ver- 2002). Voci (2006) found, for instance, that study participants
sus them” to an inclusive “we,” which reduces bias and attitudes were particularly distrusting of outgroup members because they
4 SPOELMA AND ELLIS

perceived their value and distinctiveness to be undermined, as is team into subgroups (Lau & Murnighan, 1998), the purpose of the
the case when faultlines are active. However, recategorization first task was to make gender differences salient. To activate this
under a superordinate identity reduces intergroup fear and in- type of faultline, elements of the task needed to highlight differ-
creases positive outgroup attitudes (Riek, Mania, Gaertner, Mc- ences associated with each gender subgroup. This ensured that the
Donald, & Lamoreaux, 2010), which effectively restores mem- meaning of within-unit demographic diversity was tied to the task
bers’ beliefs about the acceptability of risk taking. and goals of the team (Harrison & Klein, 2007). In the activation
In sum, the above arguments suggest that (a) threat will mod- conditions, teams were instructed to generate new product designs
erate the effects of identity faultlines on psychological safety, and for a purse that was to be purchased and used by women and that
(b) psychological safety influences team creativity, leading to the appealed to the female market. In contrast, in the nonactivation
following hypothesis: conditions, teams were instructed to generate new product designs
Hypothesis 2: The interactive effects of activated identity for a student backpack to be used by both male and female
faultlines and threat on team creativity will be partially me- students. Making the purse task gender-specific activated the dor-
diated by team psychological safety. mant gender faultline, as task completion cued recognition of
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

knowledge and orientations based on shared social categories,


This document is copyrighted by the American Psychological Association or one of its allied publishers.

Method which form the basis for people’s ingroup and outgroup categori-
zations (Tajfel & Turner, 1986). In the nonactivation conditions,
Sample and experimental design. Study participants in-
the dormant gender faultlines were not activated by elements of the
cluded 376 undergraduate students at a large public university in
task, as the backpack was supposed to be designed as gender-
the Southwestern United States. Participants were organized into
neutral.
94 four-person teams. Participation in this study was voluntary and
those that participated received course extra credit. Their mean age Threat. Threat is a stimulus with impending negative conse-
was 20.6 (SD ⫽ 3.19), 50% were men, and participants were quences for the entity (Staw et al., 1981). Threat has been manip-
mostly Caucasian (58.5%), Asian (17.0%), and Hispanic/Latino ulated in the laboratory through several inductions that make
(14.0%).1 participants conscious of negative consequences that depend on
We used a 2 (identity faultline status: activated vs. nonacti- performance. For instance, threat has been operationalized by
vated) ⫻ 2 (threat: present vs. not present) between-team factorial videotaping teams and making participants aware of possible con-
design. Participants were randomly assigned to teams, which were sequences for low performance (Ellis, 2006), such as reduced
randomly assigned to one of the four experimental conditions. compensation (Argote, Turner, & Fichman, 1989). As a result,
Each team was composed of two men and two women in order to after introducing the second task, the experimenter told partici-
create an objective, dormant gender faultline (see Pearsall et al., pants the following:
2008).
This task represents a high stakes creative task. Because of this, your
Overview of procedure and tasks. Following past research
team will be given a firm deadline of 15 minutes for this task. Also,
(e.g., Pearsall et al., 2008), teams first engaged in an idea gener-
I will be videotaping teams throughout this study, and will show the
ation task, where the activation manipulation was introduced. videos of the teams that perform in the bottom 10th percentile in
Teams were assigned the task of generating new product designs Professor X’s Groups and Teams seminar as examples of ineffective
for either a purse for women or a student backpack (more detail teams. In addition, if your team’s creative performance is in the
below). Teams were instructed to write down their ideas and to bottom 10th percentile, your team will need to stay longer and
ensure each idea was truly creative and ready to be developed by complete an additional task in order to receive credit for participating.
the fictional company. In addition, teams were instructed to mark
each idea with a number in order to distinguish between ideas. After reading this statement and before exiting the room, the
Teams were given 15 min for this task, after which individual experimenter set up a video camera and began “recording” the
surveys were distributed to assess the effectiveness of the activa- team. All participants were released after completing the second
tion manipulation. task, regardless of performance.
Following the first task, the threat manipulation was introduced Measures. All variables were assessed using 7-point scales
and then participants completed a gender-neutral idea generation that ranged from 1 (strongly disagree) to 7 (strongly agree) unless
task where team creativity was assessed. Following Baer and otherwise described.
colleagues (2010), teams generated ideas for improving the tran- Identity faultline activation manipulation check. To check
sition from high school to college for entering students; ideas that the effectiveness of the identity faultline activation manipulation,
should be suitable for implementation by the University. Teams we assessed individuals’ perceptions of gender subgroups using an
were again instructed to write down and number their ideas. After item adapted from Jehn and Bezrukova (2010): “During the task
the allotted 15 min for this task, the threat manipulation check and our team split into subgroups based on gender.”
psychological safety were measured. Team creativity was mea- Threat manipulation check. To check the effectiveness of the
sured using the output from the second task. Upon completion, threat manipulation, we assessed individuals’ level of stress during
participants were debriefed and thanked for their time. This pro- the task as an indicator of threat (Staw et al., 1981) with an item
tocol was approved by the University of Arizona Institutional adapted from Gladstein and Reilly (1985): “I was working under a
Review Board (IRB) and classified as exempt, Category 2.
great deal of stress during this task.”
Manipulations.
Identity faultline activation. Because faultlines are not acti-
1
vated until individuals become aware of differences that divide the One participant did not provide race information.
THREAT AND DIVERSITY FAULTLINES 5

Team psychological safety. We measured psychological Table 1


safety using Edmondson’s (1999) seven-item scale. Sample Means, Standard Deviations, and Correlations for Study 1
items include: “Members of this team are able to bring up Variables and Experimental Conditions
problems and tough issues,” “People on this team sometimes
reject others for being different,” and “It is safe to take a risk on Variable 1 2 3 4 5
this team.” Cronbach’s alpha for the scale was .74. As ratings 1. Identity faultline activation
reflected perceptions of group-level phenomena, we created a 2. Threat .02
team-level variable from the mean of team members’ responses 3. Team creativity (Task 1) ⫺.22ⴱ ⫺.08
(Chan, 1998). To demonstrate interrater reliability and agree- 4. Team creativity (Task 2) ⫺.10 .11 .41ⴱⴱ
5. Team psychological safety ⫺.04 .10 .06 .27ⴱⴱ
ment among team members, we calculated two types of intra-
class correlation coefficients (ICCs) and rwg(j). ICC(1) repre- Descriptive statistics totals
sents an effect size estimate of how much the team members’ M 10.85 4.72
ratings were a factor of their team membership, while ICC(2) SD 5.67 .41
Activated identity faultline/threat condition
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

provides a reliability estimate of the team’s group means within M 12.08 5.79
This document is copyrighted by the American Psychological Association or one of its allied publishers.

the sample (Bliese, 2000). Within-group agreement is further SD 4.56 .31


demonstrated by rwg(j), an index comparing the observed vari- Activated identity faultline/no threat condition
ance among team members in their responses to the variance M 8.52 5.50
expected from a null distribution with no agreement (James, SD 4.40 .51
Nonactivated identity faultline/threat condition
Demaree, & Wolf, 1984). To demonstrate agreement, we cal- M 10.65 5.63
culated ICC(1), ICC(2), and rwg(j). Supporting aggregation, we SD 4.48 .46
found ICC(1), ICC(2), and mean rwg(j) values of .10, F(93, Nonactivated identity faultline/no threat condition
564) ⫽ 1.67, p ⬍ .001; .44; and .89, respectively. M 12.04 5.74
SD 4.81 .33
Team creativity. Creativity refers to the production of novel
and useful ideas or problem solutions (Amabile, Barsade, Mu- Note. N ⫽ 94 teams. Identity faultline activation was coded as 0 ⫽
eller, & Staw, 2005). To operationalize team creativity, we nonactivated identity faultlines, 1 ⫽ activated identity faultlines. Threat
was coded as 0 ⫽ no threat, 1 ⫽ threat. The mean value for team creativity
followed previous work and used the number of unique creative is the number of unique ideas that the team produced. The means and
ideas that the team produced (i.e., fluency; e.g., Paulus & Yang, standard deviations in columns 4 and 5 refer to team creativity and team
2000). psychological safety, respectively.

p ⬍ .05. ⴱⴱ p ⬍ .01.

Results
Manipulation checks. faultlines, 1 ⫽ activated identity faultlines; 0 ⫽ no threat, 1 ⫽
Identity faultline activation. We created team-level activation threat). In all analyses, we controlled for the number of ideas that
manipulation checks by aggregating members’ responses; ICC(1) the team generated on the first task. H1 proposed that the effects of
was .32, F(93, 282) ⫽ 2.92, p ⬍ .001; ICC(2) was .66. Teams in activated identity faultlines on team creativity would be moderated
the activated identity faultline conditions (M ⫽ 2.88, SD ⫽ 1.21) by threat such that effects would be more negative when threat is
indicated a significantly greater level of agreement with the state- not present than when threat is present. To test H1, we used
ment that their team split into subgroups based on gender during hierarchical linear regression at the team level of analysis. As
the task than did participants in the nonactivated conditions (M ⫽ shown in Table 2, in Step 1, we entered both manipulations and the
1.65, SD ⫽ 0.59), F(1, 90) ⫽ 37.54, p ⬍ .001, ␩2 ⫽ .29. This
manipulation check was neither influenced by threat, F(1,
90) ⫽ 0.04, p ⬎ .05, ␩2 ⫽ .00, nor by the interaction between
Table 2
identity faultline activation and threat, F(1, 90) ⫽ 0.07, p ⬎ .05, Study 1 Results of Regression Analysis Predicting
␩2 ⫽ .00. Team Creativity
Threat. Additionally, we created team-level threat manipula-
tion checks by aggregating members’ responses; ICC(1) was .11, Team creativity
F(93, 282) ⫽ 1.50, p ⬍ .001; ICC(2) was .33. Teams in the threat
Step 1 Step 2
conditions (M ⫽ 2.19, SD ⫽ 0.72) indicated a significantly greater
level of agreement with the statement that they were working Variable B SE B SE
under a great deal of stress during the task than did participants in Team creativity (Task 1) .42 ⴱⴱ
.10 .41 ⴱⴱ
.10
the no threat conditions (M ⫽ 1.87, SD ⫽ 0.64), F(1, 90) ⫽ 5.25, Identity faultline activation ⫺.19 .92 ⫺2.60ⴱ 1.24
p ⬍ .05, ␩2 ⫽ .05. The threat manipulation check was not influ- Threat 1.40 .90 ⫺1.01 1.22
enced by either the identity faultline activation, F(1, 90) ⫽ 0.78, Identity faultline activation ⫻ Threat 4.80ⴱⴱ 1.72
R2 .19 .25
p ⬎ .05, ␩2 ⫽ .01, or the identity faultline activation and threat Adjusted R2 .16 .22
interaction, F(1, 90) ⫽ 0.48, p ⬎ .05, ␩2 ⫽ .00. ⌬ R2 .07ⴱ
Tests of hypotheses. Table 1 presents means, standard devi-
Note. N ⫽ 94 teams. Unstandardized coefficients are reported. Identity
ations, and correlations for the study variables and experimental faultline activation was coded as 0 ⫽ nonactivated identity faultlines, 1 ⫽
conditions at the team level. Identity faultline activation and threat activated identity faultlines. Threat was coded as 0 ⫽ no threat, 1 ⫽ threat.
were coded using dummy variables (0 ⫽ nonactivated identity ⴱ
p ⬍ .05. ⴱⴱ p ⬍ .01.
6 SPOELMA AND ELLIS

Task 1 performance control variable as independent variables However, Study 1 is limited in that we only examined one type
predicting creativity, followed by the interaction term in Step 2. of faultline. As we argue below, threat does not reduce bias in
Task 1 performance was a significant predictor of Task 2 perfor- teams with any type of faultline. Information faultlines are distin-
mance (B ⫽ 0.42, SE ⫽ 0.10, p ⬍ .001), but there were no direct guishable from identity faultlines in that they are composed of
effects of the activation or threat manipulations on creativity differences regarding task knowledge, skills, and abilities (e.g.,
(B ⫽ ⫺0.19, SE ⫽ 0.92, p ⬎ .05; B ⫽ 1.40, SE ⫽ 0.90, p ⬎ .05). education, functional background; Bezrukova, Jehn, Zanutto, &
However, the interaction significantly affected the number of ideas Thatcher, 2009). Given that the effects of information faultlines
produced by the team (B ⫽ 4.80, SE ⫽ 1.72, p ⬍ .01). Adding the are explained by a unique set of theoretical mechanisms (Carton &
interaction term explained an additional 7% of the variance in Cummings, 2012; van Knippenberg et al., 2004), we expect threat
creativity. to interact differently with information faultlines; an idea that we
Tests of specific differences in experimental conditions re- test more formally in Study 2.
vealed that teams with nonactivated identity faultlines were not
influenced by the presence of threat, t(45) ⫽ 1.02, p ⬎ .05, d ⫽ Study 2: Information Faultlines, Threat, and Team
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

0.25 but teams with activated identity faultlines performing Decision-Making


This document is copyrighted by the American Psychological Association or one of its allied publishers.

under no threat produced fewer ideas than teams with activated


identity faultlines performing under threat, t(45) ⫽ 2.71, p ⬍ Study 1, which focused on identity faultlines, compared the
.01, d ⫽ 0.81. In addition, teams with activated identity fault- effects of activated and dormant faultlines on team performance. In
Study 2, which focuses on information faultlines, we examine
lines under threat performed similar to teams with nonactivated
slightly different comparison groups. As mentioned earlier, results
identity faultlines both in the presence of threat, t(45) ⫽ 1.08,
regarding the potential benefits of information faultlines have been
p ⬎ .05, d ⫽ 0.32, and in the absence of threat, t(46) ⫽ 0.03,
equivocal (e.g., Bezrukova, Thatcher, Jehn, & Spell, 2012; Gibson
p ⬎ .05, d ⫽ 0.01. Figure 2 displays these condition means.
& Vermeulen, 2003). However, in field studies of faultlines, it is
Overall, these results support H1.
difficult to ascertain what “low information faultlines” represents;
To test H2, which proposed that the interactive effects of acti-
that is, it could mean that team members have (a) fully shared, or
vation and threat on team creativity would be partially mediated by
(b) fully distributed information sets. As we know from research
team psychological safety, we used SPSS PROCESS Model 8
by Stasser, Titus, and their colleagues, teams with high levels of
(Hayes, 2013). This model tested the conditional indirect effects of
distributed knowledge and expertise often have the most difficulty
activated identity faultlines on team creativity at different levels of
integrating knowledge to make effective decisions (e.g., Stasser &
threat. We adopted Preacher and Hayes’ (2004, 2008) bootstrap-
Titus, 1985). Therefore, it stands to reason that teams with fault-
ping application with 10,000 resamples as recommended by
lines and teams with fully shared information will outperform fully
MacKinnon, Lockwood, and Williams (2004). The results revealed
distributed teams on decision-making tasks given the increase in
a significant conditional indirect effect of activated identity fault-
information overlap. The more interesting comparison, and the
lines on creativity via team psychological safety; the indirect effect focus of Study 2, is between shared and faultline teams. While
was nonsignificant for threat, indirect effect ⫽ 0.36, SE ⫽ 0.33, teams with fully shared information will experience benefits asso-
95% CI [⫺0.05, 1.28], and significant for no threat, indirect ciated with completely overlapping information sets, there is rea-
effect ⫽ ⫺0.49, SE ⫽ 0.35, 95% CI [⫺1.50, ⫺0.01]. These son to believe that teams with (activated) information faultlines
indirect effects were significantly different from each other, 95% will not necessarily suffer from the creation of subgroup informa-
CI [0.07, 2.32]. In sum, these results support H2. tion silos.
In line with the information/decision-making perspective, teams
Discussion with information faultlines will benefit from a broader range of
decision-relevant knowledge and expertise because subgroups will
Identity faultlines, particularly when activated, negatively affect
team functioning (Chung et al., 2015; Pearsall et al., 2008). This is
thought to occur because of social categorization processes and 13
intergroup bias— groups split themselves into ingroups and out-
groups based on identifiable characteristics, and ingroup favorit- 12
ism disrupts key team processes, like information sharing, collab-
Team Creativity

oration, and trust (Lau & Murnighan, 2005). 11


In Study 1, we provide a boundary condition to this effect. We
10 Threat
show that activated identity faultlines do not have negative effects
in every context, but rather when teams are under threat, these No Threat
9
negative effects can be mitigated. We argued that threat narrows
the attentional focus of group members toward threat-relevant 8
collective identities at the neglect of peripheral subgroup identities,
effectively recategorizing perceptions of ingroups and outgroups 7
Non-Activated Identity Activated Identity Faultline
(Gaertner & Dovidio, 2000). Providing support for our hypotheses, Faultline
we found that threat alleviated the negative effects of activated
identity faultlines on team creativity, and that team psychological Figure 2. Team creativity as a function of identity faultline activation and
safety mediated this effect. threat in Study 1.
THREAT AND DIVERSITY FAULTLINES 7

hold different opinions as to the “correct” decision. This “may bers as a challenge to the value of their perspective (van Knippen-
force the group to more thoroughly process task-relevant informa- berg et al., 2004). In this way, threat effectively cripples a team’s
tion and may prevent the group from opting too easily for a course ability to integrate unique expertise beneficial for performance
of action on which there seems to be consensus” (van Knippenberg (Gardner, 2012). Overall, important decision-making processes in
et al., 2004, p. 1009). This idea is supported by the literature on teams composed of subgroups with separate task-related “thought
collective induction and truth-supported wins, which suggests that worlds” of knowledge, routines, and approaches to sensemaking
teams will attend to and absorb information collectively as long as (cf., Dougherty, 1992) should be particularly disrupted by threat,
two team members share the same information set (Ellis et al., leading to poor decision-making performance. As a result, we
2003; Hinsz, Tindale, & Vollrath, 1997). Information subgroups hypothesize that:
provide members with a sense of social validation that their
contributions are important and can influence the group’s decision Hypothesis 3: The effects of information faultlines on team
(Gibson & Vermeulen, 2003; Wittenbaum, Hubbell, & Zucker- decision-making performance will be moderated by threat
man, 1999). As suggested by research on the cohort effect, people such that effects will be more negative when threat is present
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

are not only more likely to express opinions when they are shared than when threat is not present.
This document is copyrighted by the American Psychological Association or one of its allied publishers.

with at least one other person in the group (Asch, 1955), but others
are more likely to take these diverging perspectives into account
The Role of Status Conflict
when they are held by multiple people (Stasser, Taylor, & Hanna,
1989). Status conflict, or “disputes over people’s relative status posi-
Given that there are advantages to creating groups with fully tions in their group’s social hierarchy” (Bendersky & Hays, 2012,
shared information and groups with information faultlines, we do p. 323), stimulates more competitive behaviors among group
not predict a significant advantage of one over the other in terms members than other forms of conflict (e.g., task, relationship)
of decision-making accuracy. However, we expect threat to sig- because it involves the whole team network and has longer-term
nificantly alter this relationship. More specifically, we expect distributive outcomes (Bendersky & Hays, 2012). In group
threat to restrict information processing and induce ingroup favor- decision-making contexts, status conflict arises when members
itism when teams are split into information faultlines. As discussed compete for influence through tactics such as forming coalitions
in Study 1, threat restricts attention to task-related concepts. In and discounting information put forth by others (Chun & Choi,
contrast to Study 1, threat does not recategorize team members’ 2014).
perceptions of ingroups and outgroups because in teams with As a result, status conflicts are likely to emerge when teams with
information faultlines, these concepts are useful for responding to information faultlines are under threat. Research by Kruglanski
the threat (Turner & Virick, 2008). For instance, members of a and colleagues has found that groups under threat experience
product development team composed of people from engineering greater need for closure—the desire for a definite answer as
and marketing departments are likely to be highly aware of in- opposed to confusion and ambiguity (Kruglanski, 1989)–than
group/outgroup divisions formed by differences in perspective groups without threat (see also, De Dreu et al., 2008). Threat-
when working under extreme time pressure to complete a project. induced need for closure should harm decision-making groups by
In addition, threat makes it more difficult for team members to increasing status conflict for at least two reasons. First, people
entertain divergent, unfamiliar perspectives put forth by their in- should be driven to form coalitions and take sides during a conflict
formation outgroups. Under threat, team members narrow their as a way to engage in mutual enhancement. Kruglanski et al.
attention to well-learned and familiar cognitive orientations, which (1993) found that people induced with high need for closure
subsequently affects group processes and performance (Staw et al., displayed a greater preference for agreement with their similar
1981). For example, Driskell, Salas, and Johnston (1999) found dyadic partners, as a way to create a shared social reality and
that when stressed with noise, time pressure, and an increased task validate the information that they hold; a finding also supported by
load, subjects became more attentive to individual responsibilities social comparison research (e.g., Gump & Kulik, 1997). Second,
and less attentive to team representations of the task. Additionally, people should be more likely to discount the value of information
Ellis (2006) found that individuals’ knowledge of team interaction put forth by those that hold perspectives they are not familiar
patterns and others’ roles and responsibilities was disrupted when with—in this case, information outgroups. Individuals in groups
faced with time pressure and the threat of evaluation. Kamphuis under threat become particularly intolerant of those that offer
and colleagues (2011) recently discovered a similar effect, finding deviating opinions (De Dreu et al., 2008; Schacter, Ellertson,
that physical threat negatively affected team members’ ability to McBride, & Gregory, 1951; Staw et al., 1981). Evident of this,
attend to peripheral information and maintain an overview of the compared with conformists, opinion deviants in groups under
task. threat are more likely to be characterized as less intelligent and
For decision-making teams with information faultlines, threat’s friendly, and receive lower ratings regarding the usefulness of their
impact is twofold: it increases people’s reliance on problem- contributions (Kruglanski & Webster, 1991; Lauderdale, 1976).
solving approaches that they are familiar with and can easily Those status conflicts then likely affect team decision-making
defend and justify (Kruglanski & Webster, 1991; Kruglanski, performance. Groups perform better when people agree about how
Webster, & Klem, 1993) and decreases the ability for adaptive and expertise is recognized and aligned with influence (Bunderson,
expansive thinking (Amabile, 1979; De Dreu, Nijstad, & van 2003). This is partly because these teams avoid the costs of status
Knippenberg, 2008; Oldham & Cummings, 1996). Taken together, conflict. Conflict itself decreases motivation and cognitive pro-
we argue this increases intergroup bias in teams, as each subgroup cesses available for engaging in team performance by increasing
is likely to perceive the information put forth by outgroup mem- cognitive load and impairing the amount of resources available for
8 SPOELMA AND ELLIS

complex thought (Carnevale & Probst, 1998; De Dreu & Weingart, where they read the task instructions and each candidate’s profile.
2003). Conflicts over influence redirect effort toward resolving The task instructions consisted of a description of the task, what
status disagreements and away from coordination and group pro- the participants were supposed to do, and the criteria they were to
ductivity (Bendersky & Hays, 2012). Research on the too-much- use to compare the candidate profiles (select the best candidate
talent effect suggests that status conflict is the reason the relation- regardless of their particular area of specialization). Participants
ship between talent and team performance is curvilinear and is were informed that they would not be allowed to bring anything
negative when talent is at high levels (Swaab, Schaerer, Anicich, with them to the group decision part of the study, and it was
Ronay, & Galinsky, 2014). Further supporting this notion, Bend- suggested that they memorize information about the candidates
ersky and Hays (2012) found that status conflicts hindered group that they thought would be important. The candidate profiles each
information sharing more than other types of conflict, leading to a participant received consisted of information that was either shared
negative effect on group performance.
among all the team members or distributed in a way to create an
In sum, the above arguments suggest that (a) threat will mod-
information faultline (see below).
erate the effects of information faultlines on status conflict, and (b)
After 30 min, the team members joined together in a conference
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

status conflict detracts from team decision-making performance,


room to discuss the candidates and select who they thought was the
This document is copyrighted by the American Psychological Association or one of its allied publishers.

leading to the following hypothesis:


most qualified for the position. The threat manipulation was in-
Hypothesis 4: The interactive effects of information faultlines troduced during this part of the study. Teams were given 15 min to
and threat on team decision-making performance will be par- make a decision, after which individual surveys were distributed to
tially mediated by status conflict. assess the effectiveness of the manipulations and perceptions of
status conflict in the team. Participants were then debriefed and
dismissed. This protocol was approved by the University of Ari-
Method zona IRB and classified as exempt, Category 2.
Sample and experimental design. Study participants in- Manipulations.
cluded 360 undergraduates at a large public university in the Information faultline. Faultlines based on informational attri-
Southwestern United States. Participation in this study was volun- butes are typically formed by differences in task-relevant knowl-
tary and those that participated received course extra credit. Their edge, education, functional background, or experience (Bezrukova
mean age was 21.42 (SD ⫽ 3.38) and 49.4% were men. Partici- et al., 2009; Bezrukova et al., 2012). These attributes influence and
pants were primarily Caucasian (53.6%), Asian (21.1%), or His- reinforce the different perspectives members have regarding task
panic/Latino (16.9%).2 work (Bezrukova et al., 2009; Carton & Cummings, 2012). In this
Participants were arrayed into 90 four-person teams, using a 2 study, we created information faultlines by manipulating the in-
(information faultline vs. no information faultline) ⫻ 2 (threat: formation participants had about the job candidates: Chris Pepper,
present vs. not present) between-teams factorial design. Partici- Pat Stone, and Lorey Weiss.
pants were randomly assigned to teams and teams were randomly
In the conditions without a faultline (shared information condi-
assigned to experimental conditions.
tions), all four group members were given packets with the same
Overview of procedure and tasks. For this study, we used
30 information cues. In the faultline conditions, however, two
the Endowed Chair exercise (Thompson, 1999); a distributed in-
unique information packets were randomly distributed; two mem-
formation group decision-making task. In this task, team members
are given information sets describing the qualifications of three bers received one packet of information and the other two received
university professors and are responsible for discussing and select- another. We created three sets of information to divide between the
ing the most qualified candidate for an endowed chair position. packets (cf., Homan, van Knippenberg, Van Kleef, & De Dreu,
Information sets that the participants receive describe pieces of 2007; Rico, Sánchez-Manzanares, Antino, & Lau, 2012). Set 1
information relevant to a selection decision in this context (e.g., consisted of 12 pieces of information about the candidates (4 per
each professor’s biography, letters of recommendation, research candidate) of nearly equal favorability. Set 2 had nine pieces of
profile, teaching sample, and industry contacts). For each of the information about the candidates (3 per candidate), which had
three candidates, information in these respective categories has an more less-favorable information about Chris Pepper. Set 3 also had
objective rating between 1 (negative) and 5 (superior). When all nine pieces of information about the candidates (3 per candidate),
the information is put together, one of the professors emerges as but this set had more less-favorable information about Pat Stone.
the most qualified for the position (having the highest objective To create an objective faultline, one subgroup (A) had informa-
summed score). We used this task because the use of selection tion Sets 1 and 2, while the other subgroup (B) had Sets 1 and 3.
exercises with distributed information is a robust experimental In effect, each team member had seven pieces of information about
paradigm within the group decision-making literature (e.g., every candidate, with four being shared with all group members,
Stasser, Stewart, & Wittenbaum, 1995; Stasser, Vaughan, & Stew- and three being shared with only one other person to create an
art, 2000; Wittenbaum et al., 1999). information subgroup. We considered these to represent activated
On arrival, participants were provided with randomly assigned faultlines, given that the information sets were required in order for
information packets consisting of the task instructions and each the group to complete the task. Objectively, these subgroups were
candidate’s profile. Consistent with standard practice in group
further distinct in that Subgroup A preferred Pat Stone and Sub-
decision-making studies (e.g., Stasser et al., 1995), each informa-
tion packet was crafted to appear identical. After receiving the
2
packet, individuals were seated separately in private study rooms, Two participants did not provide demographic information.
THREAT AND DIVERSITY FAULTLINES 9

group B preferred Chris Pepper.3 Despite this, across both sub- Tests of hypotheses. Table 3 presents means, standard devi-
groups, each team collectively had all 30 pieces of information, ations, and correlations for the study variables and experimental
which, if all shared, would reveal to the correct candidate (Lorey conditions at the team level. Information faultline and threat were
Weiss). coded using dummy variables (0 ⫽ no information faultline, 1 ⫽
Threat. We adopted the threat manipulation used in Study 1, information faultline; 0 ⫽ no threat, 1 ⫽ threat). H3 proposed that
with minor modifications to the wording of the statement to make the effects of information faultlines on team decision-making
it specific to a decision-making task and not a creativity task. performance would be moderated by threat such that effects would
Measures. All variables were assessed using 7-point scales be more negative when threat is present than when threat is not
that ranged from 1 (disagree strongly) to 7 (agree strongly) unless present. To test H3, we used binary logistic regression at the team
otherwise described. level of analysis. In Step 1, we entered both manipulations as
Information faultline manipulation check. To check the ef- independent variables predicting decision-making performance.
fectiveness of the information faultline manipulation, we assessed The information faultline term had a significant negative direct
individuals’ perceptions of information subgroups using an item effect on decision-making (B ⫽ ⫺1.21, SE ⫽ 0.53, Wald ␹2 ⫽
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

adapted from Jehn and Bezrukova (2010): “During the task our 5.13, df ⫽ 1, p ⬍ .05) while threat did not have a significant effect
This document is copyrighted by the American Psychological Association or one of its allied publishers.

team split into subgroups based on knowledge about the task.” (B ⫽ 0.00, SE ⫽ 0.50, p ⬎ .05). We added the interaction term in
Threat manipulation check. We used the same item as in Step 2. This did not significantly affect team decision-making
Study 1 to assess the effectiveness of the threat manipulation. performance (B ⫽ ⫺1.18, SE ⫽ 1.11, p ⬎ .05), which does not
Status conflict. We measured status conflict using Bendersky support H3.
and Hays’ (2012) four-item scale. Sample items include: “My team To test H4, which proposed that the interactive effects of infor-
members frequently took sides (i.e., formed coalitions) during mation faultlines and threat on decision-making would be partially
conflicts,” and “My team members disagreed about the relative mediated by status conflict, we used SPSS PROCESS Model 8
value of members’ contributions.” Cronbach’s alpha for the scale (Hayes, 2013). Similar to Study 1, we adopted Preacher and
was .74. We created a team-level variable from the mean of team Hayes’ (2004, 2008) bootstrapping application with 10,000 resa-
members’ responses, in line with the referent shift model (Chan, mples as recommended by MacKinnon and colleagues (2004). The
1998). To demonstrate agreement, we calculated ICC(1), ICC(2),
results revealed a significant conditional indirect effect of infor-
and mean rwg(j). Supporting aggregation, we found values of .27,
mation faultlines on decision-making via status conflict; the indi-
F(89, 270) ⫽ 2.50, p ⬍ .001; .60; and .71, respectively.
rect effect was nonsignificant for no threat, indirect ef-
Team decision-making performance. Team decision-making
fect ⫽ ⫺0.30, SE ⫽ 0.40, 95% CI [⫺1.21, 0.45], and significant
performance was operationalized with a dichotomous measure of
for threat, indirect effect ⫽ ⫺1.41, SE ⫽ 0.65, 95% CI
whether or not the team selected Lorey Weiss, the most qualified
[⫺2.83, ⫺0.50]. These indirect effects were significantly different
and therefore correct candidate, according to objective ratings.
from each other, 95% CI [⫺2.81, ⫺0.05]. In sum, these results
support H4.
Results Supplemental analyses. To provide evidence for the unique
role of status conflict in this relationship, participants assessed
Manipulation checks.
levels of task, relationship, and process conflict after completing
Information faultline. We aggregated members’ responses to
create a team-level manipulation check; ICC(1) was .31, F(89, the decision task utilizing scales constructed by Jehn and Mannix
270) ⫽ 2.76, p ⬍ .001; ICC(2) was .64. Teams in the information (2001). Identical to how we tested H4, we separately tested the
faultline conditions (M ⫽ 4.16, SD ⫽ 1.24) indicated a signifi- mediating role of each type of conflict. None significantly ex-
cantly greater level of agreement with the statement that during the plained the effect of the information faultline and threat interaction
task their team split into subgroups based on knowledge about the on the decision-making. Further, when we put status, task, rela-
task than did participants in the no faultline conditions (M ⫽ 2.55, tionship, and process conflict in the model together as parallel
SD ⫽ 1.05), F(1, 86) ⫽ 43.35, p ⬍ .001, ␩2 ⫽ .33. The infor-
mation faultline manipulation check was neither influenced by 3
Pretesting confirmed that subjective perceptions were aligned with the
threat, F(1, 86) ⫽ 0.01, p ⬎ .05, ␩2 ⫽ .00, nor by the interaction objective distribution. A separate sample of undergraduates was given
between information faultline and threat, F(1, 86) ⫽ 0.50, p ⬎ these information packets to read and select the candidate they believed to
.05, ␩2 ⫽ .00. be most qualified. Those that received Subgroup A’s packet (n ⫽ 18)
selected Pat Stone 66.7% of the time, while those that received Subgroup
Threat. A team-level threat manipulation check was created B’s (n ⫽ 17) selected Chris Pepper 64.5% of the time.
by aggregating members’ responses; ICC(1) was .21, F(89, 270) ⫽ 4
To further demonstrate the effectiveness of our threat manipulation, we
2.06, p ⬍ .001; ICC(2) was .52. Teams in the threat conditions collected additional data from 10 teams following the procedures outlined
(M ⫽ 2.23, SD ⫽ 1.04) indicated a significantly greater level of in Study 2. We randomly assigned teams to threat (five teams) or no threat
agreement with the statement that they were working under a great (five teams). We then asked participants to complete the following items on
a 7-point Likert scale from 1 (strongly disagree) to 7 (strongly agree):
deal of stress during the task than did participants in the no threat “The idea that I was being evaluated during this task was stressful” and “I
conditions (M ⫽ 1.87, SD ⫽ 0.63), F(1, 86) ⫽ 3.98, p ⬍ .05, ␩2 ⫽ felt panicky.” Regarding the first item, groups in the threat condition
.04. Both the information faultline main effect, F(1, 86) ⫽ 3.53, reported much higher levels of stress (M ⫽ 4.25, SD ⫽ 1.52) than groups
p ⬎ .05, ␩2 ⫽ .04, and the interaction between information in the no threat condition (M ⫽ 2.30, SD ⫽ 1.30), t(38) ⫽ 4.36, p ⬍ .001,
d ⫽ 1.41. Regarding the second item, groups in the threat condition again
faultline and threat, F(1, 86) ⫽ 0.84, p ⬎ .05, ␩2 ⫽ .01, had reported much higher levels of stress (M ⫽ 3.50, SD ⫽ 1.32) than groups
nonsignificant effects, supporting the effectiveness of our manip- in the no threat condition (M ⫽ 2.05, SD ⫽ 1.23), t(38) ⫽ 3.60, p ⬍ .01,
ulation.4 d ⫽ 1.17.
10 SPOELMA AND ELLIS

Table 3 complex tasks. In effect, this would stimulate intergroup bias in the
Means, Standard Deviations, and Correlations for Study 2 form of status conflict, disrupting the performance of decision-
Variables and Experimental Conditions making teams. Partially supporting this notion, we found that
information faultline teams under threat had a significant (nega-
Variable 1 2 3 4 tive) indirect effect on decision-making performance via status
1. Information faultline conflict. However, contrary to our prediction, we did not find that
2. Threat .00 the interaction between information faultlines and threat directly
3. Team decision-making performance ⫺.24ⴱ .00 affected decision-making performance. This suggests that the ef-
4. Status conflict .34ⴱⴱ .05 ⫺.49ⴱⴱ fect of the interaction on decision-making performance is indirect
Descriptive statistics totals through status conflict.
M .76 2.76
SD .43 .71
Information faultline/threat condition General Discussion
M .61 3.19
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

SD .49 .73 Faultlines are generally detrimental in teams (Thatcher & Patel,
This document is copyrighted by the American Psychological Association or one of its allied publishers.

Information faultline/no threat condition 2012). However, as noted by Joshi and Roh (2009), researchers
M .70 2.80 should move “beyond a debate regarding the potential benefits or
SD .47 .76 costs of diversity and [highlight] the inherent context dependence
No information faultline/threat condition of diversity effects in organizations” (p. 622). One contextual
M .91 2.38
SD .29 .56 variable of interest in the faultline literature has been faultline type,
No information faultline/no threat condition and researchers have suggested there are demonstrable differences
M .82 2.63 between the effects of identity and information faultlines (e.g.,
SD .39 .56 Carton & Cummings, 2013; Chung et al., 2015). Identity faultlines
Note. N ⫽ 90 teams. Information faultline was coded as 0 ⫽ no infor- are thought to harm the team through social categorization pro-
mation faultline, 1 ⫽ information faultline. Threat was coded as 0 ⫽ no cesses, while information faultlines are thought to benefit the team
threat, 1 ⫽ threat. Team decision-making performance was coded as a through information/decision-making processes. Unfortunately,
dichotomous variable; incorrect decision ⫽ 0, correct decision ⫽ 1. The
mean value for team decision-making performance is the percentage of
research has not unequivocally supported this intuitively appealing
teams that made the correct decision. The means and standard deviations in idea.
columns 3 and 4 refer to team decision-making performance and status We believe value remains in distinguishing between identity and
conflict, respectively. information faultlines. However, we argue that effects are more

p ⬍ .05. ⴱⴱ p ⬍ .01. complex than researchers have proposed. According to the CEM,
any type of diversity can lead to social categorization or informa-
mediators, the only type of conflict to have a significant condi- tion elaboration. We focused on identity and information faultlines
tional indirect effect was status conflict. These results are available that lead to social categorization, which has the potential to stim-
from the first author upon request. ulate negative affective and evaluative reactions, and we then
In addition, psychological safety and status conflict did not introduce threat as a critical moderating variable. More specifi-
operate as mediators in both studies. In Study 1, we measured cally, we argued that threat can elicit both positive and negative
status conflict and found a nonsignificant conditional indirect effects from faultlines on affective and evaluative reactions, de-
effect of activated identity faultlines on creativity via status con- pending on whether the faultlines are identity- or information-
flict; the indirect effect was nonsignificant for no threat, indirect based. In Study 1, we proposed that threat increases members’
effect ⫽ ⫺0.11, SE ⫽ 0.29, 95% CI [⫺0.90, 0.34] and nonsignif- perceptions of psychological safety (an affective and evaluative
icant for threat, indirect effect ⫽ 0.33, SE ⫽ 0.31, 95% CI [⫺0.07, reaction) among teams with activated identity faultlines due to
1.23]. Further, the indirect effects were not significantly different recategorization processes, improving team creativity. In contrast,
from each other, 95% CI [⫺0.14, 1.74]. In Study 2, we measured in Study 2, we proposed that threat stimulates status conflict (an
psychological safety and found a nonsignificant conditional indi- affective and evaluative reaction) among teams with information
rect effect of information faultlines on decision-making via psy- faultlines and disrupts decision-making, as threat-rigidity pro-
chological safety; the indirect effect was nonsignificant for no cesses accentuate a focus on subgroup boundaries and the avoid-
threat, indirect effect ⫽ 0.15, SE ⫽ 0.46, 95% CI [⫺0.55, 1.33], ance of unfamiliar opinions.
and nonsignificant for threat, indirect effect ⫽ 0.22, SE ⫽ 0.43, Results were largely supportive of our hypotheses. Activated
95% CI [⫺0.33, 1.32]. These indirect effects were also not signif- identity faultlines negatively affected team creativity when the
icantly different from each other, 95% CI [⫺0.95, 1.30]. In sum, team did not experience a threat because team members felt less
these results support our conceptual arguments and hypothesized psychologically safe in their interpersonal interactions. Psycholog-
model. ical safety was less of an issue when teams with activated identity
faultlines experienced a threat, thereby eliminating any creative
performance decrements. Information faultlines negatively af-
Discussion
fected decision-making performance under threat due to increased
In Study 2, we proposed an explanation for when and why status conflict within the team. However, we did not find that
information faultlines disrupt team performance. We argued that information faultlines were beneficial to teams when threat was
threat is likely to trigger the negative effects of information sub- not present; a result that contradicts some research in the faultlines
groups by inducing rigidity that hinders integrative behavior on literature (Carton & Cummings, 2013). However, this could have
THREAT AND DIVERSITY FAULTLINES 11

been due to our comparison group, where team members fully potential for social categorization to negatively influence affective
shared information required for the task. and evaluative reactions. However, we examined faultlines that
We believe our results have implications for several streams of were high in comparative fit, normative fit, and cognitive acces-
research in the management literature. First, our findings are of sibility. It would be interesting for future research to examine
consequence for the faultlines literature. Recent field studies have faultlines low in fit and accessibility, which, according to the
demonstrated the unique relationships identity and information CEM, would be more likely to lead to information elaboration.
faultlines have with team loyalty behavior (Chung et al., 2015) and Threat in such contexts may operate in a much different fashion,
performance (Carton & Cummings, 2013). By examining the and likely only functions to detract from team performance.
effects of these two types of faultlines in groups under threat, our Our results have theoretical implications for those who wish to
study identifies a contextual boundary condition that uniquely generate context-specific predictions of the effects of faultlines.
shapes the extent to which identity and information faultlines When faultlines are activated, the CEM suggests that positive or
affect group behavior. By conducting two experiments with dif- negative outcomes depend on the extent to which contextual
ferent faultlines, we were able to provide evidence that all fault- factors threaten or challenge the value of the identities created by
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

lines do not have equal consequences in a threatening context. Our the faultlines. Our results indicate that there is value in going
This document is copyrighted by the American Psychological Association or one of its allied publishers.

results also demonstrate the importance of conceptually and meth- beyond questions of whether a certain context has uniformly
odologically considering whether or not the faultlines under in- positive or negative effects on faultlines to consider how contexts
vestigation are activated. It is common for field studies to use uniquely affect different types of faultlines. One potentially inter-
measures of faultline strength as a way to approximate faultline esting direction for future work is to examine the role of virtual
activation, under the logic that faultlines composed of more attri- contexts. To date, the few studies in this area reveal that faultlines
butes are more likely to be salient (Chung et al., 2015). However, in virtual teams negatively impact team outcomes (Gilson, May-
as shown in Study 1, threat is only beneficial for teams with nard, Young, Vartiainen, & Hakonen, 2015). However, we would
activated identity faultlines—teams under threat with nonactivated suggest that virtual contexts may be more functional for teams
subgroup differences did not exhibit the same effects. Finally, we with certain types of faultlines than for others. While teams with
extend our understanding of the how identity and information information faultlines may struggle to coordinate and provide
faultlines uniquely affect teams by expanding the nomological net timely feedback in virtual settings, teams split by identity faultlines
to capture unique mediators (psychological safety and status con- may benefit from more technology-mediated communication as a
flict) and outcomes (creativity and decision-making). This is par- way to reduce the salience of task-irrelevant identity characteris-
ticularly interesting, given the fact that prior faultlines research has tics and threats that might inhibit participation (Driskell, Radtke, &
tended to focus on conflict (e.g., Pearsall et al., 2008). We did not Salas, 2003).
find any effects for conflict in Study 1, suggesting that additional
emergent cognitions begin to play a role when threat is present in Practical Implications
groups with identity faultlines.
The results of our studies have implications for diversity man-
Second, our findings contribute to and clarify research on the
agement. Team leaders may at times be faced with leading a team
effects of threat in groups and teams. Threat is defined as “an event
polarized by faultlines. Based on our studies, one tactic leaders
that has impending negative or harmful consequences for the
might use to reduce harmful divisions is to strategically introduce
entity” (Staw et al., 1981, p. 502 [emphasis added]). Yet, research
threats. For instance, leaders might introduce a competitive out-
across multiple domains paints a complex picture. Threat has been
group (Baer et al., 2010), implement time pressure through a
shown to disrupt team member collaboration and coordination
deadline (Karau & Kelly, 1992), increase the team’s workload
(Baer et al., 2010; Weick, 1993), but has also been shown to
(Driskell et al., 1999), or increase the socioevaluative nature of the
increase social cohesion by decreasing prejudice (Lott & Lott,
task by having an influential third party evaluate their performance
1965). Our two studies suggest threat’s effects on team processes
(Ellis, 2006). If threats are already prevalent, leaders might take a
and performance can be better understood by considering the
different approach and embrace these threats as useful for bringing
team’s composition. For teams composed of faultlines formed
teams together and increasing task focus, instead of buffering
around identity attributes that are less likely to be task-relevant,
teams from them. Importantly, our results suggest that these threats
recategorization processes are likely to better account for threat’s
can be beneficial if teams have identity faultlines, but not if teams
effects (Dovidio & Gaertner, 2010). For teams composed of task-
have information faultlines. However, threats may backfire in
relevant information faultlines, threat-rigidity processes may better
other ways. From an organizational justice perspective, threats
explain the impact of threat (Staw et al., 1981). Through this lens,
may be viewed as unfair and increase retaliatory behavior (Skar-
we believe seemingly paradoxical findings can be reconciled and
licki & Folger, 1997). Threats may also have longer-term motiva-
suggest scholars ground their predictions by specifying how threat
tional consequences in the form of avoidant coping and psycho-
might interact with a particular team composition.
logical withdrawal (Pearsall et al., 2008). Taken together, our
Third, our results support the use of the CEM as an explanatory
results offer insight into the role of threat in managing diverse
framework when examining the effects of faultlines in teams and
teams, demonstrating that while it is not a panacea, it can serve to
also add to the theory in a critical location—the link between
effectively reduce identity-based subgroup divisions in teams.
social categorization and affective and evaluative reactions. Ac-
cording to the CEM, social categorization will exhibit more dam-
Limitations and Future Directions for Research
aging effects on affective and evaluative reactions when identity
threat is present. Our results indicate that threat unrelated to Despite these contributions, our studies have limitations. First,
identity can also play a role: one that can actually reduce the our two studies leave us with several moving pieces that we have
12 SPOELMA AND ELLIS

conceptually tied together using the CEM. One way future re- identity processes at play when teams with activated identity
search could bring these pieces together to create a more coherent subgroups felt that another subgroup’s presence undermined their
understanding of how threat moderates the effects of faultlines in ability to safely express themselves on an idea generation task.
teams would be to design a single study that tests the effects of Future research might consider how other social identity-related
both activated identity and information faultlines and threat on mechanisms play a role in this relationship. For instance, shifts in
team performance. For example, this could be an experiment identity motives like distinctiveness, the desire to differentiate
where each team consists of two men and two women to create a oneself (or one’s subgroup, in this case) from others (Vignoles,
dormant gender faultline, and our Study 1 and 2 manipulations are Chryssochoou, & Breakwell, 2000), might explain why threat
combined to form a 2 (threat vs. no threat) ⫻ 2 (identity faultline brings together teams with activated identity faultlines. On the
activation vs. no activation) ⫻ 2 (information faultline vs. no contrary, in Study 2, we found that status conflict captured the
information faultline) design. Procedurally, this study could first degree to which members of teams with information subgroups
manipulate information faultlines (vs. shared information) similar considered the value of others’ task-related contributions. We
to how we did in Study 2 using task-relevant information, then argued that teams favored information put forth by their ingroup
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

have teams come together to complete a task where the identity members and discounted the contributions of outgroup members.
This document is copyrighted by the American Psychological Association or one of its allied publishers.

faultline is activated (vs. no activation) like we did in Study 1, and Future research might consider how other information processing-
then have teams complete a task where they utilize the task- related mechanisms explain this relationship. For example, we
relevant information to perform while under threat (vs. no threat). would expect that in information faultline teams under threat,
In this study, we would not expect threat to benefit teams with processes related to a team’s transactive memory system, how
activated identity faultlines when they also have information fault- members cooperatively store, retrieve, and communicate informa-
lines. In line with our conceptual arguments and Study 2 results, tion (Lewis, 2003), would be affected. Overall, we believe that
this is because threat will cause members to focus on categoriza- Carton and Cummings’ (2012) typology is a useful starting point
tions relevant for responding to the threat (i.e., information-based to use to consider other potentially informative mediators in fault-
subgroups) and narrow attention to well-learned and familiar cog- line research designs.
nitive orientations, inducing rigidity and creating status conflict. Another limitation of these studies is that we did not measure
This additional study would enable more direct comparisons social categorization or intergroup bias directly. We inferred that
between our studies to gain a clearer understanding of how diver- intergroup bias was reflected in our use of psychological safety in
sity faultlines influence team functioning under threat. For in- Study 1 and status conflict in Study 2 as affective and evaluative
stance, this study could include both types of activated faultlines, reactions in line with the CEM. In addition, consistent with past
and measure both mediators and both outcomes. Although we faultline studies, we used perceptions of subgroup divisions as a
provide support for the uniqueness of psychological safety and measure of social categorization. While these are methodological
status conflict in Study 1 and 2, a third study would be able to test limitations of the broader faultlines literature, scholars might ad-
which of these mechanisms underlie performance in teams with dress these design limitations with recent insights. For example,
activated identity and information faultlines under threat. As sug- social psychology researchers have used the Implicit Association
gested above, we would expect status conflict to explain this Test (Greenwald, McGhee, & Schwartz, 1998) and the Go/No-Go
effect. In addition, this study could measure both creativity and Association Task (Nosek & Banaji, 2001) to capture intergroup
decision-making outcomes in the same study, which is a limitation bias in ways less susceptible to social desirability bias than explicit
of our studies. Although according to the CEM creativity and responses to self-reports. In addition, scholars might measure
decision-making are both considered complex task performance social categorization directly with the algorithm introduced re-
outcomes that rely on high levels of information processing (van cently by Mayo, van Knippenberg, Guillén, and Firfiray (2016).
Knippenberg et al., 2004) and are similarly affected by threat and One of the advantages of this algorithm is that it avoids asking
intergroup bias (e.g., Kelly & Karau, 1993, 1999), it is possible people directly about perceived social categorizations, which could
that these variables could have unique effects with identity and potentially artificially prime their accessibility. This could allow
information faultlines. To address this limitation, we suggest this scholars to assess the presence of a broader range of subgroup
additional study include both creativity and decision-making de- divisions (e.g., race, age), which is a limitation of this study. We
pendent variables. Operationally, we suggest that scholars who hope that future research can utilize these methodological ad-
take this route ensure the information that creates the information vances to provide better tests of the interplay between social
faultlines is relevant for both tasks and to counterbalance their categorization and intergroup bias in the CEM.
order across teams. Further, our information faultline manipulation created different
An additional study would also be able to capture other poten- amounts of information in the faultline and control conditions.
tially important mediators of the effects of identity and information More specifically, the total amount of information was higher in
faultlines. According to the typology offered by Carton and Cum- the control, or shared, condition, which may have affected our
mings (2012), there are three types of subgroups in work teams and results regarding H3. Because faultline teams had smaller amounts
they affect task performance through intersubgroup processes of information, they might have been able to partially overcome
based in three different theoretical frameworks. Identity subgroups the negative effects of threat rigidity. Although our manipulation
are characterized by social identity processes such as identity was consistent with past research (e.g., Gruenfeld, Mannix, Wil-
threat and fragmentation while information subgroups are charac- liams, & Neale, 1996; Homan et al., 2007; Stasser & Titus, 1985),
terized by information processing processes like the openness to further investigation of how amount of information interacts with
alternative sources of knowledge and mental model convergence. distribution of information is warranted. One way scholars could
In Study 1, we found that psychological safety explained social avoid potentially confounding information distribution and infor-
THREAT AND DIVERSITY FAULTLINES 13

mation processing demands in an experimental setting would be to potential to detract from team performance on creative and
hold the number of distributed cues constant across all conditions, decision-making tasks.
but to align these cues in a way where each subgroup held different
opinions in the information faultline condition. References
Our results should also be considered in light of several other Amabile, T. M. (1979). Effects of external evaluation on artistic creativity.
limitations. First, Study 2 did not have a condition where infor- Journal of Personality and Social Psychology, 37, 221–233. http://dx
mation was fully distributed (i.e., one in which each member has .doi.org/10.1037/0022-3514.37.2.221
a unique set of information). Although using homogenous condi- Amabile, T. M., Barsade, S. G., Mueller, J. S., & Staw, B. M. (2005).
tions as comparison groups is representative of how diversity Affect and creativity at work. Administrative Science Quarterly, 50,
research is typically conducted and interpreted (Apfelbaum, Phil- 367– 403. http://dx.doi.org/10.2189/asqu.2005.50.3.367
lips, & Richeson, 2014), not having a completely heterogeneous Apfelbaum, E. P., Phillips, K. W., & Richeson, J. A. (2014). Rethinking the
condition is a potential limitation. Without this condition, we baseline in diversity research: Should we be explaining the effects of
cannot determine if teams with information faultlines perform homogeneity? Perspectives on Psychological Science, 9, 235–244.
http://dx.doi.org/10.1177/1745691614527466
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

better or worse than teams with fully distributed information.


Argote, L., Turner, M. E., & Fichman, M. (1989). To centralize or not to
This document is copyrighted by the American Psychological Association or one of its allied publishers.

Further, we cannot determine if teams with information faultlines centralize: The effects of uncertainty and threat on group structure and
under threat display more or less status conflict than teams with performance. Organizational Behavior and Human Decision Processes,
fully distributed information. While our purpose in Study 2 was to 43, 58 –74. http://dx.doi.org/10.1016/0749-5978(89)90058-7
examine how threat affects groups that differ in the presence of Asch, S. E. (1955). Opinions and social pressure. Scientific American, 193,
information faultlines, adding a fully distributed information con- 31–35. http://dx.doi.org/10.1038/scientificamerican1155-31
dition would allow researchers to examine how threat affects Baer, M., & Frese, M. (2003). Innovation is not enough: Climates for
groups that differ in the strength of information faultlines. initiative and psychological safety, process innovations, and firm per-
In addition, the threat manipulation utilized in this study ap- formance. Journal of Organizational Behavior, 24, 45– 68. http://dx.doi
peared relatively weak according to our manipulation check item. .org/10.1002/job.179
Baer, M., Leenders, R. T. A., Oldham, G. R., & Vadera, A. K. (2010). Win
Participants in the threat conditions across both studies reported,
or lose the battle for creativity: The power and perils of intergroup
on average, that they “disagree” with the statement that they were competition. Academy of Management Journal, 53, 827– 845. http://dx
working under a great deal of stress during the task. However, this .doi.org/10.5465/AMJ.2010.52814611
may have been due more to the wording of the item (i.e., “great Bell, S. T., Villado, A. J., Lukasik, M. A., Belau, L., & Briggs, A. L.
deal of stress”) than the manipulation itself. Additional data indi- (2011). Getting specific about demographic diversity variable and team
cated that, using different items, mean differences between the performance relationships: A meta-analysis. Journal of Management,
threat and no threat conditions were quite large and comparable to 37, 709 –743. http://dx.doi.org/10.1177/0149206310365001
other studies in the literature. Bendersky, C., & Hays, N. A. (2012). Status conflict in groups. Organi-
Finally, the structure of the faultlines in our studies should be zation Science, 23, 323–340. http://dx.doi.org/10.1287/orsc.1110.0734
considered. First, the subgroups in our studies were of equal size. Bezrukova, K., Jehn, K. A., Zanutto, E. L., & Thatcher, S. M. B. (2009).
Do workgroup faultlines help or hurt? A moderated model of faultlines,
Although faultlines can exist between subgroups of different sizes,
team identification, and group performance. Organization Science, 20,
when subgroups are perfectly balanced as in our studies, every 35–50. http://dx.doi.org/10.1287/orsc.1080.0379
team member perceives a threat to their identity by the outgroup Bezrukova, K., Thatcher, S. M. B., Jehn, K. A., & Spell, C. S. (2012). The
(Carton & Cummings, 2013) and teams are most likely to get effects of alignments: Examining group faultlines, organizational cul-
locked in conflicts (Phillips, Mannix, Neale, & Gruenfeld, 2004). tures, and performance. Journal of Applied Psychology, 97, 77–92.
We suggest future research investigate the effects of threat on http://dx.doi.org/10.1037/a0023684
teams with subgroups of varying sizes. For instance, we expect Bliese, P. D. (2000). Within-group agreement, non-independence, and
that changing the sizes of subgroups divided by similar perspec- reliability: Implications for data aggregation and analysis. In S. W. J.
tives and knowledge could “tip the scale” of influence in favor of Kozlowski & K. J. Klein (Eds.), Multilevel theory, research, and meth-
subgroups with more members. In addition, given our focus on ods in organizations: Foundations, extensions, and new directions (pp.
349 –382). San Francisco, CA: Jossey-Bass/Pfeiffer.
internal validity and teasing apart effects of two kinds of faultlines,
Bunderson, J. S. (2003). Recognizing and utilizing expertise in work
the faultlines we created were necessarily weak. In each of our groups: A status characteristics perspective. Administrative Science
studies, we only examined the effects of a faultline based on only Quarterly, 48, 557–591. http://dx.doi.org/10.2307/3556637
one factor. Although this allowed us to develop and test precise Burnstein, E., & McRae, A. V. (1962). Some effects of shared threat and
predictions that were not confounded by multiple types of attri- prejudice in racially mixed groups. The Journal of Abnormal and Social
butes, our results should be replicated among teams with real- Psychology, 64, 257–263. http://dx.doi.org/10.1037/h0046022
world complexity. Carnevale, P. J., & Probst, T. M. (1998). Social values and social conflict
in creative problem solving and categorization. Journal of Personality
and Social Psychology, 74, 1300 –1309. http://dx.doi.org/10.1037/0022-
Conclusion 3514.74.5.1300
Carton, A. M., & Cummings, J. N. (2012). A theory of subgroups in work
By integrating faultlines research, the CEM, and two discon-
teams. The Academy of Management Review, 37, 441– 470. http://dx.doi
nected perspectives on the effects of threat in groups and teams, we .org/10.5465/amr.2009.0322
provide an explanation for when and why threat moderates the Carton, A. M., & Cummings, J. N. (2013). The impact of subgroup type
effects of identity and information faultlines in teams. In doing so, and subgroup configurational properties on work team performance.
we expand our understanding of the complex nature of diversity in Journal of Applied Psychology, 98, 732–758. http://dx.doi.org/10.1037/
teams and highlight specific contexts where diversity has the a0033593
14 SPOELMA AND ELLIS

Chan, D. (1998). Functional relations among constructs in the same content Gaertner, S. L., Dovidio, J. F., Anastasio, P. A., Bachman, B. A., & Rust,
domain at different levels of analysis: A typology of composition mod- M. C. (1993). The common ingroup identity model: Recategorization
els. Journal of Applied Psychology, 83, 234 –246. http://dx.doi.org/10 and the reduction of intergroup bias. European Review of Social Psy-
.1037/0021-9010.83.2.234 chology, 4, 1–26. http://dx.doi.org/10.1080/14792779343000004
Chun, J. S., & Choi, J. N. (2014). Members’ needs, intragroup conflict, and Gaertner, S. L., Dovidio, J. F., Rust, M. C., Nier, J. A., Banker, B. S.,
group performance. Journal of Applied Psychology, 99, 437– 450. http:// Ward, C. M., . . . Houlette, M. (1999). Reducing intergroup bias:
dx.doi.org/10.1037/a0036363 Elements of intergroup cooperation. Journal of Personality and Social
Chung, Y., Liao, H., Jackson, S. E., Subramony, M., Colakoglu, S., & Psychology, 76, 388 – 402. http://dx.doi.org/10.1037/0022-3514.76.3
Jiang, Y. (2015). Cracking but not breaking: Joint effects of faultline .388
strength and diversity climate on loyal behavior. Academy of Manage- Gardner, H. K. (2012). Performance pressure as a double-edged sword
ment Journal, 58, 1495–1515. http://dx.doi.org/10.5465/amj.2011.0829 enhancing team motivation but undermining the use of team knowledge.
Cooper, D., Patel, P. C., & Thatcher, S. M. B. (2014). It depends: Envi- Administrative Science Quarterly, 57, 1– 46. http://dx.doi.org/10.1177/
ronmental context and the effects of faultlines on top management team 0001839212446454
performance. Organization Science, 25, 633– 652. http://dx.doi.org/10 Gibson, C., & Vermeulen, F. (2003). A healthy divide: Subgroups as a
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

.1287/orsc.2013.0855 stimulus for team learning behavior. Administrative Science Quarterly,


This document is copyrighted by the American Psychological Association or one of its allied publishers.

De Dreu, C. K., Nijstad, B. A., & van Knippenberg, D. (2008). Motivated 48, 202–239. http://dx.doi.org/10.2307/3556657
information processing in group judgment and decision making. Per- Gilson, L. L., Maynard, M. T., Young, N. C. J., Vartiainen, M., &
sonality and Social Psychology Review, 12, 22– 49. http://dx.doi.org/10 Hakonen, M. (2015). Virtual teams research: 10 years, 10 themes, and 10
.1177/1088868307304092 opportunities. Journal of Management, 41, 1313–1337. http://dx.doi.org/
De Dreu, C. K., & Weingart, L. R. (2003). Task versus relationship 10.1177/0149206314559946
conflict, team performance, and team member satisfaction: A meta- Gladstein, D. L., & Reilly, N. P. (1985). Group decision making under
analysis. Journal of Applied Psychology, 88, 741–749. http://dx.doi.org/ threat: The tycoon game. Academy of Management Journal, 28, 613–
10.1037/0021-9010.88.4.741 627. http://dx.doi.org/10.2307/256117
Dougherty, D. (1992). Interpretive barriers to successful product innova- Gong, Y., Kim, T., Lee, D., & Zhu, J. (2013). A multilevel model of team
goal orientation, information exchange, and creativity. Academy of Man-
tion in large firms. Organization Science, 3, 179 –202. http://dx.doi.org/
agement Journal, 56, 827– 851. http://dx.doi.org/10.5465/amj.2011
10.1287/orsc.3.2.179
.0177
Dovidio, J. F., & Gaertner, S. L. (2010). Intergroup bias. In S. T. Fiske,
Greenwald, A. G., McGhee, D. E., & Schwartz, J. L. (1998). Measuring
D. T. Gilbert, & G. Lindzey (Eds.), The handbook of social psychology
individual differences in implicit cognition: The implicit association test.
(5th ed., Vol. 2, pp. 1084 –1121). New York, NY: McGraw-Hill. http://
Journal of Personality and Social Psychology, 74, 1464 –1480. http://
dx.doi.org/10.1002/9780470561119.socpsy002029
dx.doi.org/10.1037/0022-3514.74.6.1464
Dovidio, J. F., Gaertner, S. L., Kawakami, K., & Hodson, G. (2002). Why
Gruenfeld, D. H., Mannix, E. A., Williams, K. Y., & Neale, M. A. (1996).
can’t we just get along? Interpersonal biases and interracial distrust.
Group composition and decision making: How member familiarity and
Cultural Diversity and Ethnic Minority Psychology, 8, 88 –102. http://
information distribution affect process and performance. Organizational
dx.doi.org/10.1037/1099-9809.8.2.88
Behavior and Human Decision Processes, 67, 1–15. http://dx.doi.org/
Dovidio, J. F., ten Vergert, M., Stewart, T. L., Gaertner, S. L., Johnson,
10.1006/obhd.1996.0061
J. D., Esses, V. M., . . . Pearson, A. R. (2004). Perspective and prejudice:
Gump, B. B., & Kulik, J. A. (1997). Stress, affiliation, and emotional
Antecedents and mediating mechanisms. Personality and Social Psy-
contagion. Journal of Personality and Social Psychology, 72, 305–319.
chology Bulletin, 30, 1537–1549. http://dx.doi.org/10.1177/014616
http://dx.doi.org/10.1037/0022-3514.72.2.305
7204271177 Hargadon, A. B., & Bechky, B. A. (2006). When collections of creatives
Driskell, J. E., Radtke, P. H., & Salas, E. (2003). Virtual teams: Effects of become creative collectives: A field study of problem solving at work.
technological mediation on team performance. Group Dynamics: The- Organization Science, 17, 484 –500. http://dx.doi.org/10.1287/orsc.1060
ory, Research, and Practice, 7, 297–323. http://dx.doi.org/10.1037/ .0200
1089-2699.7.4.297 Harrison, D. A., & Klein, K. J. (2007). What’s the difference? Diversity
Driskell, J. E., Salas, E., & Johnston, J. (1999). Does stress lead to a loss constructs as separation, variety, or disparity in organizations. The
of team perspective? Group Dynamics: Theory, Research, and Practice, Academy of Management Review, 32, 1199 –1228. http://dx.doi.org/10
3, 291–302. http://dx.doi.org/10.1037/1089-2699.3.4.291 .5465/AMR.2007.26586096
Edmondson, A. (1999). Psychological safety and learning behavior in work Haslam, S. A., Adarves-Yorno, I., Postmes, T., & Jans, L. (2013). The
teams. Administrative Science Quarterly, 44, 350 –383. http://dx.doi.org/ collective origins of valued originality: A social identity approach to
10.2307/2666999 creativity. Personality and Social Psychology Review, 17, 384 – 401.
Ellis, A. P. J. (2006). System breakdown: The role of mental models and http://dx.doi.org/10.1177/1088868313498001
transactive memory in the relationship between acute stress and team Hayes, A. F. (2013). Introduction to mediation, moderation, and condi-
performance. Academy of Management Journal, 49, 576 –589. http://dx tional process analysis: A regression-based approach. New York, NY:
.doi.org/10.5465/AMJ.2006.21794674 Guilford Press.
Ellis, A. P. J., Hollenbeck, J. R., Ilgen, D. R., Porter, C. O. L. H., West, Hewstone, M., Rubin, M., & Willis, H. (2002). Intergroup bias. Annual
B. J., & Moon, H. (2003). Team learning: Collectively connecting the Review of Psychology, 53, 575– 604. http://dx.doi.org/10.1146/annurev
dots. Journal of Applied Psychology, 88, 821– 835. http://dx.doi.org/10 .psych.53.100901.135109
.1037/0021-9010.88.5.821 Hinsz, V. B., Tindale, R. S., & Vollrath, D. A. (1997). The emerging
Ellis, A. P. J., Mai, K. M., & Christian, J. S. (2013). Examining the conceptualization of groups as information processors. Psychological
asymmetrical effects of goal faultlines in groups: A categorization- Bulletin, 121, 43– 64. http://dx.doi.org/10.1037/0033-2909.121.1.43
elaboration approach. Journal of Applied Psychology, 98, 948 –961. Hoever, I. J., van Knippenberg, D., van Ginkel, W. P., & Barkema, H. G.
http://dx.doi.org/10.1037/a0033725 (2012). Fostering team creativity: Perspective taking as key to unlocking
Gaertner, S. L., & Dovidio, J. F. (2000). Reducing intergroup bias: The diversity’s potential. Journal of Applied Psychology, 97, 982–996. http://
common ingroup identity model. Philadelphia, PA: Psychology Press. dx.doi.org/10.1037/a0029159
THREAT AND DIVERSITY FAULTLINES 15

Homan, A. C., van Knippenberg, D., Van Kleef, G. A., & De Dreu, C. K. Lauderdale, P. (1976). Deviance and moral boundaries. American Socio-
(2007). Bridging faultlines by valuing diversity: Diversity beliefs, infor- logical Review, 41, 660 – 676. http://dx.doi.org/10.2307/2094842
mation elaboration, and performance in diverse work groups. Journal of Lewis, K. (2003). Measuring transactive memory systems in the field:
Applied Psychology, 92, 1189 –1199. http://dx.doi.org/10.1037/0021- Scale development and validation. Journal of Applied Psychology, 88,
9010.92.5.1189 587– 604. http://dx.doi.org/10.1037/0021-9010.88.4.587
Hutzschenreuter, T., & Horstkotte, J. (2013). Performance effects of top Lott, A. J., & Lott, B. E. (1965). Group cohesiveness as interpersonal
management team demographic faultlines in the process of product attraction: A review of relationships with antecedent and consequent
diversification. Strategic Management Journal, 34, 704 –726. http://dx variables. Psychological Bulletin, 64, 259 –309. http://dx.doi.org/10
.doi.org/10.1002/smj.2035 .1037/h0022386
James, L. R., Demaree, R. G., & Wolf, G. (1984). Estimating within-group MacKinnon, D. P., Lockwood, C. M., & Williams, J. (2004). Confidence
interrater reliability with and without response bias. Journal of Applied limits for the indirect effect: Distribution of the product and resampling
Psychology, 69, 85–98. http://dx.doi.org/10.1037/0021-9010.69.1.85 methods. Multivariate Behavioral Research, 39, 99 –128. http://dx.doi
Jehn, K. A., & Bezrukova, K. (2010). The faultline activation process and .org/10.1207/s15327906mbr3901_4
the effects of activated faultlines on coalition formation, conflict, and Mathieu, J., Maynard, M. T., Rapp, T., & Gilson, L. (2008). Team
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

group outcomes. Organizational Behavior and Human Decision Pro- effectiveness 1997–2007: A review of recent advancements and a
This document is copyrighted by the American Psychological Association or one of its allied publishers.

cesses, 112, 24 – 42. http://dx.doi.org/10.1016/j.obhdp.2009.11.008 glimpse into the future. Journal of Management, 34, 410 – 476. http://
Jehn, K. A., & Mannix, E. A. (2001). The dynamic nature of conflict: A dx.doi.org/10.1177/0149206308316061
longitudinal study of intragroup conflict and group performance. Acad- Mayo, M., van Knippenberg, D., Guillén, L., & Firfiray, S. (2016). Team
emy of Management Journal, 44, 238 –251. http://dx.doi.org/10.2307/ diversity and categorization salience: Capturing diversity-blind,
3069453 intergroup-biased, and multicultural perceptions. Organizational Re-
Joshi, A., & Roh, H. (2009). The role of context in work team diversity search Methods, 19, 433– 474. http://dx.doi.org/10.1177/109442811
research: A meta-analytic review. Academy of Management Journal, 52, 6639130
599 – 627. http://dx.doi.org/10.5465/AMJ.2009.41331491 Nosek, B. A., & Banaji, M. R. (2001). The go/no-go association task.
Kamphuis, W., Gaillard, A. W., & Vogelaar, A. L. (2011). The effects of Social Cognition, 19, 625– 666. http://dx.doi.org/10.1521/soco.19.6.625
physical threat on team processes during complex task performance. .20886
Small Group Research, 42, 700 –729. http://dx.doi.org/10.1177/ Oakes, P. J., Haslam, S. A., & Turner, J. C. (1994). Stereotyping and social
1046496411407522 reality. Cambridge, MA: Blackwell.
Kane, A. A., Argote, L., & Levine, J. M. (2005). Knowledge transfer Oldham, G. R., & Cummings, A. (1996). Employee creativity: Personal
between groups via personnel rotation: Effects of social identity and and contextual factors at work. Academy of Management Journal, 39,
knowledge quality. Organizational Behavior and Human Decision Pro- 607– 634. http://dx.doi.org/10.2307/256657
cesses, 96, 56 –71. http://dx.doi.org/10.1016/j.obhdp.2004.09.002 Paulus, P. B., & Yang, H. C. (2000). Idea generation in groups: A basis for
Karau, S. J., & Kelly, J. R. (1992). The effects of time scarcity and time creativity in organizations. Organizational Behavior and Human Deci-
abundance on group performance quality and interaction process. Jour- sion Processes, 82, 76 – 87. http://dx.doi.org/10.1006/obhd.2000.2888
nal of Experimental Social Psychology, 28, 542–571. http://dx.doi.org/ Pearsall, M. J., Ellis, A. P. J., & Evans, J. M. (2008). Unlocking the effects
10.1016/0022-1031(92)90045-L of gender faultlines on team creativity: Is activation the key? Journal of
Kelly, J. R., & Karau, S. J. (1993). Entrainment of creativity in small Applied Psychology, 93, 225–234. http://dx.doi.org/10.1037/0021-9010
groups. Small Group Research, 24, 179 –198. http://dx.doi.org/10.1177/ .93.1.225
1046496493242002 Phillips, K. W., Mannix, E. A., Neale, M. A., & Gruenfeld, D. H. (2004).
Kelly, J. R., & Karau, S. J. (1999). Group decision making: The effects of Diverse groups and information sharing: The effects of congruent ties.
initial preferences and time pressure. Personality and Social Psychology Journal of Experimental Social Psychology, 40, 497–510. http://dx.doi
Bulletin, 25, 1342–1354. http://dx.doi.org/10.1177/0146167299259002 .org/10.1016/j.jesp.2003.10.003
Kerr, N. L., & Bruun, S. E. (1983). Dispensability of member effort and Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for
group motivation losses: Free-rider effects. Journal of Personality and estimating indirect effects in simple mediation models. Behavior Re-
Social Psychology, 44, 78 –94. http://dx.doi.org/10.1037/0022-3514.44 search Methods: Instruments & Computers, 36, 717–731. http://dx.doi
.1.78 .org/10.3758/BF03206553
Kruglanski, A. W. (1989). The psychology of being “right”: The problem Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling
of accuracy in social perception and cognition. Psychological Bulletin, strategies for assessing and comparing indirect effects in multiple me-
106, 395– 409. http://dx.doi.org/10.1037/0033-2909.106.3.395 diator models. Behavior Research Methods: Instruments & Computers,
Kruglanski, A. W., & Webster, D. M. (1991). Group members’ reactions to 40, 879 – 891. http://dx.doi.org/10.3758/BRM.40.3.879
opinion deviates and conformists at varying degrees of proximity to Ren, H., Gray, B., & Harrison, D. A. (2015). Triggering faultline effects in
decision deadline and of environmental noise. Journal of Personality teams: The importance of bridging friendship ties and animosity ties.
and Social Psychology, 61, 212–225. http://dx.doi.org/10.1037/0022- Organization Science, 26, 390 – 404. http://dx.doi.org/10.1287/orsc.2014
3514.61.2.212 .0944
Kruglanski, A. W., Webster, D. M., & Klem, A. (1993). Motivated resis- Rico, R., Sánchez-Manzanares, M., Antino, M., & Lau, D. (2012). Bridg-
tance and openness to persuasion in the presence or absence of prior ing team faultlines by combining task role assignment and goal structure
information. Journal of Personality and Social Psychology, 65, 861– strategies. Journal of Applied Psychology, 97, 407– 420. http://dx.doi
876. http://dx.doi.org/10.1037/0022-3514.65.5.861 .org/10.1037/a0025231
Lau, D. C., & Murnighan, J. K. (1998). Demographic diversity and fault- Riek, B. M., Mania, E. W., Gaertner, S. L., McDonald, S. A., & Lamor-
lines: The compositional dynamics of organizational groups. Academy of eaux, M. J. (2010). Does a common ingroup identity reduce intergroup
Management Review, 23, 325–340. threat? Group Processes & Intergroup Relations, 13, 403– 423. http://
Lau, D. C., & Murnighan, J. K. (2005). Interactions within groups and dx.doi.org/10.1177/1368430209346701
subgroups: The effects of demographic faultlines. Academy of Manage- Roccas, S., & Brewer, M. B. (2002). Social identity complexity. Person-
ment Journal, 48, 645– 659. http://dx.doi.org/10.5465/AMJ.2005 ality and Social Psychology Review, 6, 88 –106. http://dx.doi.org/10
.17843943 .1207/S15327957PSPR0602_01
16 SPOELMA AND ELLIS

Sanner, B., & Bunderson, J. S. (2015). When feeling safe isn’t enough. and Organizational Psychology: Perspectives on Science and Practice,
Organizational Psychology Review, 5, 224 –243. http://dx.doi.org/10 5, 2–24. http://dx.doi.org/10.1111/j.1754-9434.2011.01396.x
.1177/2041386614565145 Thatcher, S. M. B., & Patel, P. C. (2012). Group faultlines. Journal of
Schachter, S., Ellertson, N., McBride, D., & Gregory, D. (1951). An Management, 38, 969 –1009. http://dx.doi.org/10.1177/0149206311
experimental study of cohesiveness and productivity. Human Relations, 426187
4, 229 –238. http://dx.doi.org/10.1177/001872675100400303 Thompson, L. (1999). The endowed chair (offered by the Dispute Reso-
Sherif, M. (1966). In common predicament: Social psychology of inter- lution Research Center and Kellogg’s Team and Group Center). Re-
group conflict and cooperation. Boston, MA: Houghton Mifflin. trieved from http://www.negotiationexercises.com/TeachingMaterial
Skarlicki, D. P., & Folger, R. (1997). Retaliation in the workplace: The .aspx
roles of distributive, procedural, and interactional justice. Journal of Turner, J. C., Hogg, M. A., Oakes, P. J., Reicher, S. D., & Wetherell, M. S.
Applied Psychology, 82, 434 – 443. http://dx.doi.org/10.1037/0021-9010 (1987). Rediscovering the social group: A self-categorization theory.
.82.3.434 Oxford, UK: Blackwell.
Stasser, G., Stewart, D. D., & Wittenbaum, G. M. (1995). Expert roles and Turner, M. E., & Virick, M. (2008). Threat and group creativity. Social
information exchange during discussion: The importance of knowing Influence, 3, 286 –303. http://dx.doi.org/10.1080/15534510802341199
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

who knows what. Journal of Experimental Social Psychology, 31, 244 – van Knippenberg, D., De Dreu, C. K., & Homan, A. C. (2004). Work group
diversity and group performance: An integrative model and research
This document is copyrighted by the American Psychological Association or one of its allied publishers.

265. http://dx.doi.org/10.1006/jesp.1995.1012
Stasser, G., Taylor, L. A., & Hanna, C. (1989). Information sampling in agenda. Journal of Applied Psychology, 89, 1008 –1022. http://dx.doi
structured and unstructured discussions of three-and six-person groups. .org/10.1037/0021-9010.89.6.1008
Journal of Personality and Social Psychology, 57, 67–78. http://dx.doi Vignoles, V. L., Chryssochoou, X., & Breakwell, G. M. (2000). The
.org/10.1037/0022-3514.57.1.67 distinctiveness principle: Identity, meaning, and the bounds of cultural
Stasser, G., & Titus, W. (1985). Pooling of unshared information in group relativity. Personality and Social Psychology Review, 4, 337–354. http://
decision making: Biased information sampling during discussion. Jour- dx.doi.org/10.1207/S15327957PSPR0404_4
nal of Personality and Social Psychology, 48, 1467–1478. http://dx.doi Voci, A. (2006). The link between identification and in-group favouritism:
.org/10.1037/0022-3514.48.6.1467 Effects of threat to social identity and trust-related emotions. British
Stasser, G., Vaughan, S. I., & Stewart, D. D. (2000). Pooling unshared Journal of Social Psychology, 45, 265–284. http://dx.doi.org/10.1348/
information: The benefits of knowing how access to information is 014466605X52245
distributed among group members. Organizational Behavior and Hu- Weick, K. E. (1993). The collapse of sensemaking in organizations: The
man Decision Processes, 82, 102–116. http://dx.doi.org/10.1006/obhd Mann Gulch disaster. Administrative Science Quarterly, 38, 628 – 652.
.2000.2890 http://dx.doi.org/10.2307/2393339
Staw, B. M., Sandelands, L. E., & Dutton, J. E. (1981). Threat rigidity West, M. A. (2002). Sparkling fountains or stagnant ponds: An integrative
effects in organizational behavior: A multilevel analysis. Administrative model of creativity and innovation implementation in work groups.
Science Quarterly, 26, 501–524. http://dx.doi.org/10.2307/2392337 Applied Psychology: An International Review, 51, 355–387. http://dx
Swaab, R. I., Schaerer, M., Anicich, E. M., Ronay, R., & Galinsky, A. D. .doi.org/10.1111/1464-0597.00951
(2014). The too-much-talent effect: Team interdependence determines Wittenbaum, G. M., Hubbell, A. P., & Zuckerman, C. (1999). Mutual
when more talent is too much or not enough. Psychological Science, 25, enhancement: Toward an understanding of the collective preference for
1581–1591. http://dx.doi.org/10.1177/0956797614537280 shared information. Journal of Personality and Social Psychology, 77,
Tajfel, H., & Turner, J. C. (1986). The social identity theory of intergroup 967–978. http://dx.doi.org/10.1037/0022-3514.77.5.967
behavior. In S. Worchel & W. G. Austin (Eds.), Psychology of inter-
group relations (pp. 7–24). Chicago, IL: Nelson-Hall. Received April 8, 2016
Tannenbaum, S. I., Mathieu, J. E., Salas, E., & Cohen, D. (2012). Teams Revision received March 13, 2017
are changing: Are research and practice evolving fast enough? Industrial Accepted March 27, 2017 䡲

Anda mungkin juga menyukai