Sno Description of Scope Man Power Unit Cost Total Amount

(Rs) (Rs)
1 Data Center Operation and Maintenance ( Coordination 3 33000 99000
with all the vendors for the equipments installed in the
Data Center)

2 Network Devices( Core Switches. Access Switches, Wi-fi) 2 55000 110000

3 Video Conference/Audio Conference/Digital Signage 2 53000 106000

4 Epabx 1 58000 58000

5 Passive Cabling (Data and Voice Network Maintenance) 1 35000 35000

Total per month 408000
Service Tax 14% 57120
Total after Service Tax 465120
Labour Cess 1% 4651
WCT 3% 20478
Total Per Month after Taxes 490249
Total First Year 5882992
Remarks

The data Center will be monitored 24 X 7. Each manpower

will be depoyed for 8 hours. They will make sure the
equipments deployed in the Data center are monitored and
escalated to the respective vendors for timely support in
case any thing goes wrong. they will also monitor the
services running in the DC like Lease lines, Internet etc.

The person will be responsible to maintain the health of

the Network devices. He will do the required configuration
as and when needed since it is the new installation and a
lot of configuration will be required in the first.

A resource is required to do the day to day changes in the

EPABX and maintain the health of the EPABX
Scope Activities
Data Center Complete Operation and Maintenance
Coordination with the OEM for faulty parts replacement
Active Network To Make sure all the Data Ports are active.
(LAN/Data) All Switches are UP
Configuration in switches as and when required
Coordination with the OEM for faulty parts replacement

Wi - fi All wi-fi devices are up

Required users are connected to wi-fi
Configuration in Wi-fi as and when required
To Maintain up time of the equipment
Coordination with the OEM for faulty parts replacement

Video Conference To put ON and OFF as and when required

To connect to far side as and when required
Configuration in VC devices and MCU as and when required
To Maintain up time of the equipment
Coordination with the OEM for faulty parts replacement

Audio Conference To put ON and OFF as and when required

Configuration in devices and Servers as and when required
To Maintain up time of the equipment
Coordination with the OEM for faulty parts replacement

Digital Signage To Ensure all LEDS are up

To do configuration as and when required.
Coordination with the OEM for faulty parts replacement

Voice/IP PBX To Make sure all Phones are working

To Make sure all IP Phones are working
Configuration in IP PBX, Media Gateway, IP Media and Servers as and when
required.
To maintain uptime of equipment
Coordination with the OEM for faulty parts replacement

Passive Network To Make sure all Voice and Data Ports are working
To replace faulty I/OS or cables
Cordination with the other team members for fault resolution
Coordination with the OEM for faulty parts replacement

Help Desk To receive and track Service calls

To Assign tickets to each Service call
Assign service acll to respective Engineer
To make sure all Calls are closed
To generate the reports Daily, Weekly and monthly basis.