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CHAPTER 0

VOLTE ANALYTICS KPI


CHAPTER 0

REFERENCE GUIDE

Release 10.0
October 2017
Part Number SW-VOLTE_BLD1
Revision 01
Notice
The information and descriptions contained herein embody confidential and proprietary information that is the property of Anova Data, Inc.
Such information and descriptions may not be copied, reproduced, disclosed to others, published or used, in whole or in part, for any purpose
other than that for which it is being made available without the express prior written permission of Anova Data, Inc.
Nothing contained herein shall be considered a commitment by Anova Data to development or deliver such functionality at any time. Anova
reserves the right to change, modify, or delete any item(s) at any time for any reason.
The information or statements given in this document concerning the suitability, capacity, or performance of the mentioned hardware or
software products are given “as is” and all liability arising in connection with such hardware or software products shall be defined
conclusively in a separate agreement between Anova Data and the customer. However, Anova Data has made all reasonable efforts to ensure
that the information contained in the document are adequate and free of material errors and omissions.
In no event will Anova Data be liable for errors in this document or for any damages, including but not limited to special, direct, indirect,
incidental or consequential or any monetary losses, such as but not limited to loss of profit, revenue, business interruption, business
opportunity or data, that may arise from the use of this document or the information in it.
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Copyright © Anova Data, Inc.


and its suppliers 2009-2017
Anova Data, Inc. - Proprietary
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Contents
About This Guide
Important Notice ................................................................................................................................................. i
Intended Audience .............................................................................................................................................. i
Conventions Used in This Guide ........................................................................................................................ii
Getting Help ........................................................................................................................................................ii

Chapter 1: Overview
Using KPIs for Network Quality Monitoring .............................................................................................. 1-1

Chapter 2: VoLTE Key Performance Indicators (KPIs)


Registration KPIs ............................................................................................................................................ 2-2
Registration Success .........................................................................................................................2-2
Registration Failure ...........................................................................................................................2-3
Percentage of Successful Registration ..............................................................................................2-3
Percentage of Failed Registration .....................................................................................................2-3
Call KPIs ......................................................................................................................................................... 2-4
Successful Call Attempt .....................................................................................................................2-4
Failed Call Attempt ............................................................................................................................2-4
Call Duration ......................................................................................................................................2-4
Active Call ..........................................................................................................................................2-5
Dropped Call ......................................................................................................................................2-5
Oneway Call ......................................................................................................................................2-5
No Media Call ....................................................................................................................................2-6
Media Gap Call ..................................................................................................................................2-6
Percentage of Successful Calls .........................................................................................................2-6
Percentage of Failed Call Attempts ...................................................................................................2-7
Percentage of Dropped Calls ............................................................................................................2-7
Percentage of Oneway Calls .............................................................................................................2-7
Percentage of No Media Calls ...........................................................................................................2-7
Percentage of Media Gap Calls .........................................................................................................2-8
Percentage of Uplink VoLTE Packet Loss .........................................................................................2-8
Percentage of Downlink VoLTE Packet Loss ....................................................................................2-8
Uplink Jitter ........................................................................................................................................2-8
Downlink Jitter ...................................................................................................................................2-9
Average MoS .....................................................................................................................................2-9
MoS Satisfaction Rate .......................................................................................................................2-9
Downlink Post Dial Delay ................................................................................................................2-10
Uplink Post Dial Delay .....................................................................................................................2-10
Downlink Next Hop Delay ................................................................................................................2-10
Uplink Next Hop Delay ....................................................................................................................2-10
Successful IW Call ...........................................................................................................................2-11
Failed IW Call ..................................................................................................................................2-11
Percentage of Successful IW Calls .................................................................................................2-11
Percentage of Failed IW Calls .........................................................................................................2-12
Other KPIs .................................................................................................................................................... 2-12
Unique Visitors ................................................................................................................................2-12
Signaling Events ..............................................................................................................................2-12

1
Appendix A: KPI Extract Fields

Appendix B: Mapping Dimension/Attribute


to 3GPP MO Classes

2
Tables
2.1 List of VoLTE KPIs ............................................................................................................................. 2-1
A.1 VoLTE KPI Extract Fields ...................................................................................................................A-1
A.2 S11 KPI Extract Fields........................................................................................................................A-3
B.1 Mapping of Dimensions/Attribute to 3GPP MO Classes ....................................................................B-1

Network Performance Management and KPI Guide 1


2
About This Guide

This guide describes the supported key performance indicators (KPIs) and performance management (PM)
statistics available on the Anova Data platform.

For... Refer to...

Description of KPIs. Chapter 1, Overview

Detailed information about available Volte KPIs. Chapter 2, VoLTE Key Performance Indicators (KPIs)

List and description of KPI extract fields. Chapter A, KPI Extract Fields

Shows the mapping of dimension/attributes to MO Appendix B, Mapping Dimension/Attribute to 3GPP MO Classes


classes.

Important Notice
Note: As you perform the procedures described in his guide, you will notice that some software
modules display the Movik Networks logo. All Movik products are part of the Anova Data product
family.

Intended Audience

This guide is intended for network operators and system administrators. A good understanding of IP Multimedia
Subsystems (IMS) and Long-Term Evolution (LTE) technologies are required in order to use the product, and to
understand the terms and concepts used in this guide.

VoLTE Analytics KPI Reference Guide i


Conventions Used in This Guide
This guide uses different fonts and symbols to differentiate between document elements and types of information.
These conventions are summarized below:

Note: Calls the reader’s attention to any item of information that may be of special importance.

Caution: Contains information essential to avoid damage to the equipment.


Precaución: Contiene información esencial para prevenir dañar el equipo.
Achtung: Verweißt auf wichtige Informationen zum Schutz gegen Beschädigungen.

Electrical Hazard: Warns against an action that could result in personal injury or death due to an
electrical hazard.
Riesgo Electrico: Advierte contra una acción que pudiera resultar en lesión corporal o la muerte
debido a un riesgo eléctrico.
Elektrischer Gefahrenhinweis: Warnung vor sämtlichen Handlungen, die zu Verletzung von
Personen oder Todesfällen – hervorgerufen durch elektrische Spannung – führen können!

Warning: Warns against an action that could result in personal injury or death.
Advertencia: Advierte contra una acción que pudiera resultar en lesión corporal o la muerte.
Warnhinweis: Warnung vor Handlungen, die zu Verletzung von Personen oder gar Todesfällen
führen können!

Notation Description

Hyperlink Denotes a hyperlink. You can click the hyperlink text to access
the reference location, which can be either a section within the
guide or a URL link.

Code Denotes file names, directory names, code, and system


environment variables.

Command Denotes a command that you type.

Bold Text Denotes menu items, button names, tab names, and screen names.

Figure Legend Denotes the components of a figure.

Getting Help
For additional support, contact Anova Data using one of the following methods:
Method Contact Information

email support@anovadata.com
World Wide Web www.anovadata.com

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C H A P T E R

1
Overview

Anova Data provides industry-standard key performance indicators (KPIs) and value-add aggregate VoLTE KPIs to
measure network activity and enable you to isolate issues within your network.
Using the information provided by the KPIs, you can perform actions including the following:
• proactively managing network services
• troubleshooting issues in real-time
• understanding the root causes of customer issues. .

Using KPIs for Network Quality Monitoring


When using KPIs to monitor network quality, you can evaluate the absolute value of the KPIs and compare the
results against other networks or with reference values. You can also use the KPIs to evaluate network usage trends
and the changes of the KPIs.
The value of a KPI can change for several reasons, including the following:
• Changes in the network configuration.
Typically, changes in the network configuration are indicated by a sudden change in the KPI value. These
sudden changes may be caused by:
• Network node faults which affect the surrounding areas
• New nodes integrated into the network
• Parameter changes (including the activation of new features)
Occasionally, the variation in KPI values can be more gradual, for example, when the network change is
related to a progressive rollout activities.

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• Changes in the local traffic level


In most cases, the increase in the local traffic level is gradual and produces a gradual effect on the KPIs. The
KPI trend, in this case, is usually visible in weekly or monthly observation periods.
However when the load exceeds some thresholds the effect could produce a sudden degradation of the KPIs
during the most loaded hours of the day, alternated with more stable periods.
Special events, such as stadium events, public celebrations, public holidays, etc, can also generate peaks of
traffic.
• Changes in user behavior
User behavior can differ or change under the following conditions:
• During the work week and on the weekends.
• As a result of the introduction of new services or new applications/UEs.
• New usage offering by carriers.
• Environmental changes, such as the weather..

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C H A P T E R

2
VoLTE Key Performance Indicators (KPIs)

VoLTE KPIs provide insight into VoLTE performance. Table 2.1 lists and categorizes all VoLTE KPIs.
For a list of all attributes that may be included in VoLTE KPIs, see Appendix A, KPI Extract Fields

Table 2.1 List of VoLTE KPIs


Category KPI Name

Registration KPIs Registration Success


Registration Failure
Percentage of Successful Registration
Percentage of Failed Registration

Call KPIs Successful Call Attempt

Failed Call Attempt


Active Call

Dropped Call

Oneway Call

No Media Call

Media Gap Call

Percentage of Successful Calls

Percentage of Failed Call Attempts

Percentage of Dropped Calls

Percentage of Oneway Calls

Percentage of No Media Calls

Percentage of Media Gap Calls

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Table 2.1 List of VoLTE KPIs


Category KPI Name

Percentage of Uplink VoLTE Packet Loss

Percentage of Downlink VoLTE Packet Loss

Uplink Jitter

Downlink Jitter

Average MoS

MoS Satisfaction Rate

Downlink Post Dial Delay

Uplink Post Dial Delay

Downlink Next Hop Delay

Uplink Next Hop Delay

Successful IW Call

Failed IW Call

Percentage of Successful IW Calls

Percentage of Failed IW Calls

Other KPIs Unique Visitors

Signaling Events

Registration KPIs

Registration Success
Description: Counts the number of successful registrations.
Logical Formula: Unique Call-Id count with REGISTER with successful response such as
200 OK. Successful responses are defined by configurable rules table and
enumerated in VoLTE Performance -> Signaling -> Signaling Events.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Integer
Measurement Type: Count

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Registration Failure
Description: Counts the number of failed registrations.
Logical Formula: Unique Call-Id count with REGISTER with failed response with non 200
OK response code except 401 and 423. Failed responses are defined by
configurable rules table and enumerated in VoLTE Performance -> Signal-
ing -> Signaling Events.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Integer
Measurement Type: Count

Percentage of Successful Registration


Description: Ratio of successful registrations over all registration attempts.
Logical Formula: Percentage of Sum (Successful Registrations) divided by Sum (Successful
Registrations + Failed Registrations).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Percentage
Measurement Type: Ratio

Percentage of Failed Registration


Description: Ratio of failed registrations over all registration attempts.
Logical Formula: Percentage of Sum (Failed Registrations) divided by Sum (Successful Reg-
istrations + Failed Registrations).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Percentage
Measurement Type: Ratio

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Call KPIs

Successful Call Attempt


Description: Counts the number of successful call attempts.
Logical Formula: Unique Call-Id count for INVITE with StatusCode = 200, 410, 480, 486,
487, 91, 93, 98. Only specific reason codes within 4xx responses are con-
sidered as SUCCESS. Successful responses are defined by configurable
rules table and enumerated in VoLTE Performance -> Signaling -> Signal-
ing Events.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Integer
Measurement Type: Count

Failed Call Attempt


Description: Counts the number of failed call attempts.
Logical Formula: Unique Call-Id count for INVITE with failed response such as 3xx, 5xx,
and certain 4xx. All the reason codes within 4xx responses except those
considered as SUCCESS are counted for FAILED attempts. Failed
responses are defined by configurable rules table and enumerated in
VoLTE Performance -> Signaling -> Signaling Events.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Integer
Measurement Type: Count

Call Duration
Description: Duration of a successful VoLTE Call.
Logical Formula: Average time between start of INVITE to the response of BYE for success-
ful calls.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Millisecond
Measurement Type: Mean

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Active Call
Description: Counts the number of active calls.
Logical Formula: Unique Call-Id count for any successful INVITE, BYE, or DATA. Active
calls are defined by configurable rules table and enumerated in VoLTE Per-
formance -> Signaling -> Signaling Events.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Integer
Measurement Type: Count

Dropped Call
Description: Counts the number of dropped calls.
Logical Formula: Unique Call-Id count for INVITE with (StatusCode = 93 or 98), BYE with
(StatusCode = 90) or DATA with (StatusCode = 93). Dropped responses are
defined by configurable rules table and enumerated in VoLTE Performance
-> Signaling -> Signaling Events.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Integer
Measurement Type: Count

Oneway Call
Description: Counts the number of calls with no media traffic in either the upstream or
downstream direction, but not both.
Logical Formula: Unique Call-Id count for DATA records with RTP packets in one direction
only (i.e., audio in uplink only or downlink only) ((downlinkaudioflag = 1
AND uolinkaudioflag = 0) OR (downlinkaudioflag = 0 AND uplinkaudio-
flag = 1)).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Integer
Measurement Type: Count

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No Media Call
Description: Counts the number of calls with no media traffic in either direction.
Logical Formula: Unique Call-Id count for DATA records with no RTP packets in both the
uplink and downlink. (downlinkaudioflag = 1 AND uplinkaudioflag = 1)
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Integer
Measurement Type: Count

Media Gap Call


Description: Counts the number of calls with one or more media gaps.
Logical Formula: Unique Call-Id count for RTP streams with (uplinkmediacount > 0 OR
downlinkmediagapcount > 0). Media gap is flagged if no RTP and RTCP
packets are observed for more than 5 seconds (configurable) for calls in
connected state (INVITE-200OK).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Integer
Measurement Type: Count

Percentage of Successful Calls


Description: Ratio of successful call attempts over total call attempts.
Logical Formula: Percentage of Sum (Successful Call Attempts) divided by Sum of (Failed
Call Attempts + Successful Calls).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Percentage
Measurement Type: Ratio

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Percentage of Failed Call Attempts


Description: Ratio of failed call attempts over total call attempts
Logical Formula: Percentage of Sum(Failed Call Attempts) divided by Sum(Failed Call
Attempts + Successful Calls).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Percentage
Measurement Type: Ratio

Percentage of Dropped Calls


Description: Ratio of calls with a drop over active calls.
Logical Formula: Percentage of Sum(Dropped Calls) divided by Sum(Active Calls).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Percentage
Measurement Type: Ratio

Percentage of Oneway Calls


Description: Ratio of oneway calls over active calls.
Logical Formula: Percentage of Sum(Oneway Calls) divided by Sum(Active Calls).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Percentage
Measurement Type: Ratio

Percentage of No Media Calls


Description: Ratio of no media calls over active calls.
Logical Formula: Percentage of Sum(NoMedia Calls) divided by Sum(Active Calls).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Percentage
Measurement Type: Ratio

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Percentage of Media Gap Calls


Description: Ratio of calls with at least one media cgap over active calls.
Logical Formula: Percentage of Sum(MediaGap Calls) divided by Sum(Active Calls).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways, Signaling
Events
Measurement Unit: Percentage
Measurement Type: Ratio

Percentage of Uplink VoLTE Packet Loss


Description: Percentage of RTP packets lost in the uplink direction.
Logical Formula: Sum(UL Lost Packets) divided by Sum(UL Expected Packets).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Percentage
Measurement Type: Ratio

Percentage of Downlink VoLTE Packet Loss


Description: Percentage of RTP packets lost in the downlink direction.
Logical Formula: Sum(DL Lost Packets) divided by Sum(DL Expected Packets).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Percentage
Measurement Type: Ratio

Uplink Jitter
Description: Average jitter in the uplink traffic over the VoLTE call duration.
Logical Formula: Sum(UL Interarrival Measurements) divided by Count(UL Interarrival
Measurement).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Milliseconds
Measurement Type: Mean

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Downlink Jitter
Description: Average jitter in the downlink traffic over the VoLTE Call duration.
Logical Formula: Sum(DL Interarrival Measurements) divided by Count(DL Interarrival
Measurement).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Milliseconds
Measurement Type: Mean

Average MoS
Description: Average MOS score of the combined upstream and downstream MOS
scores for all given event measurements.
Logical Formula: Sum(Upstream_MOS + Downstream MOS) divided by (Count Upstream
MOS + Count Downstream MOS).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Float
Measurement Type: Mean

MoS Satisfaction Rate


Description: The satisfaction rate is calculated from the MOS Satisfaction Index (MSI),
as the sum of MSI 4 or 5, over the sum of all MSIs. MSI is mapping of
G.107 based on the 5 scores of User Satisfaction, 5 being “very satisfied”,
and 1 being “nearly all users dissatisfied”.
Logical Formula: Number of RTP uplink scores and RTP downlink scores with MOS 4 and 5
divided by Number of RTP uplink scores and RTP downlink scores with
MoS 1 thru 5.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Percentage
Measurement Type: Ratio

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Downlink Post Dial Delay


Description: Amount of time elapsed between initiating a call and receiving ring-back
for Mobile Terminated calls.
Logical Formula: Time between INVITE and the 18x response for Mobile Terminated Calls.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Milliseconds
Measurement Type: Mean

Uplink Post Dial Delay


Description: Amount of time elapsed between initiating a call and receiving ring-back
for Mobile Orignated calls.
Logical Formula: Time between INVITE and the 18x response for Mobile Originated Calls.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Milliseconds
Measurement Type: Mean

Downlink Next Hop Delay


Description: Amount of time elapsed between initiating a call and receiving a provi-
sional response from the adjacent network element for Mobile Terminated
calls.
Logical Formula: Delay between INVITE and 100 response for Mobile Terminated calls
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Milliseconds
Measurement Type: Mean

Uplink Next Hop Delay


Description: Amount of time elapsed between initiating a call and receiving a provi-
sional response from the adjacent network element for Mobile Originated
calls.
Logical Formula: Delay between INVITE and 100 response for Mobile Orginated calls
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Milliseconds
Measurement Type: Mean

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Successful IW Call
Description: Counts the number of successful call attempts with SRVCC interworking.
Logical Formula: Unique transactions of either SRVCC or CSFB procedure with successful
response such as GTP-C 16. Successful responses are defined by configu-
rable rules table and are enumerated in VoLTE Performance -> Signaling ->
Signaling Events.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Integer
Measurement Type: Count

Failed IW Call
Description: Counts the number of failed call attempts with SRVCC interworking.
Logical Formula: Unique transactions of either SRVCC or CSFB procedure with failed
response. Failed responses are defined by configurable rules table and are
enumerated in VoLTE Performance -> Signaling -> Signaling Events.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Integer
Measurement Type: Count

Percentage of Successful IW Calls


Description: Ratio of successful internetworking calls over all interworking call
attempts.
Logical Formula: The percentage of Sum(Successful Interworking) divided by Sum (Suc-
cessful Interworking + Failed Interworking).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Percentage
Measurement Type: Ratio

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Percentage of Failed IW Calls


Description: Ratio of failed internetworking calls over all interworking call attempts.
Logical Formula: The percentage of Sum(Failed Interworking) divided by Sum (Successful
Interworking + Failed Interworking).
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Percentage
Measurement Type: Ratio

Other KPIs

Unique Visitors
Description: Count of unique subcribers by IMSI initiating any VoLTE transaction (e.g.
REGISTER, INVITE, etc).
Logical Formula: The count of unique IMSIs.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Integer
Measurement Type: Count

Signaling Events
Description: Count of signaling transaction received from underlying protocol via data
sources (e.g. XDRs, etc) including SIP, Sv, Sgs.
Logical Formula: The count of records received.
Measurement Dimension: APN, Device, Subscriber, Cells, Media, CSCF, Gateways
Measurement Unit: Integer
Measurement Type: Count

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A
A P P E N D I X

KPI Extract Fields

VoLTE KPIs provide insight into VoLTE performance. This chapter identifies the KPI extract fields. Table
A.1 lists and describes all fields that may be included in VoLTE KPIs. Table A.2 lists and describes all fields
that may be included in S11 KPIs.
Contact Anova Data Support if attributes and/or metrics are required.

Table A.1 VoLTE KPI Extract Fields


KPI Extract Fields Description

cell_name Cell Name (mcc-mnc-cellSite-cellID)

time_key Timestamp

count_reg_session_setup Count of successful SIP Registrations

perc_success_registrations Percentage of Successful Registrations (Successful Register /


(Successful Register+Failed Register))"

avg_reg_session_setup_time Average Registration setup time (REGISTER - 200OK)

count_success_call_attempts Count of Successful Call Attempts

perc_success_call_attempts (Percentage of Successful Call Attempts (Successful Call


Attempts / (Sucessful Call Attempts + Failed Call Attempts))

perc_fail_call_attempts (Failed Call Attempts / (Sucessful Call Attempts + Failed Call


Attempts))

count_active_calls Count of Active Calls

call_completion_rate Percentage of calls completed. Computed as (100 - % of Dropped


Calls / Active Calls)

perc_one_way_call Percentage of one-way calls. Computed as (One-way calls /


Active Calls)

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Table A.1 VoLTE KPI Extract Fields


KPI Extract Fields Description

perc_no_media_call Percentage of no-media calls. Computed as (No-media calls /


Active Calls)

perc_media_gap_call Percentage of calls with media gaps. Computed as (media gap


calls / Active Calls)

count_ul_post_dial_delay Count of uplink post-dial delay (INVITE to 18x response)


samples.

avg_ul_post_dial_delay Average of uplink post-dial delay (in msec).

count_dl_post_dial_delay Count of downlink post-dial delay (INVITE to 18x response)


samples.

avg_dl_post_dial_delay Average of downlink post-dial delay (in msec).

count_mos_ul Count of uplink MoS samples.

avg_mos_ul Count of uplink MoS

count_mos_dl Count of downlink MoS samples.

avg_mos_dl Count of downlink MoS

count_rtt_dl Count of downlink next-hop delay (INVITE to 100 response)


samples.

avg_rtt_dl Average of downlink next-hop delay (in msec)

count_rtt_ul Count of uplink next-hop delay (INVITE to 100 response) samples.

avg_rtt_ul Average of uplink next-hop delay (in msec)

mouth_to_ear_delay Approximated as sum of RTP RTT for the RAN side and core side
(sum of half the RTP RTT for the RAN side and the core side for
each of the originating and terminating call legs ).

count_ul_rtp_pkts Count of uplink RTP packets

perc_ul_rtp_packet_loss (Uplink RTP pacekts lost / Expected uplink RTP Packets)

count_dl_rtp_pkts Count of downlink RTP packets

perc_dl_rtp_packet_loss (Downlink RTP pacekts lost / Expected downlink RTP Packets)

count_ul_jitter Count of uplink Jitter samples

avg_ul_jitter Average of uplink Jitter (msec)

count_dl_jitter Count of downlink Jitter samples

avg_dl_jitter Average of downli+A1:B35nk Jitter (msec)

cell_name Cell Name (mcc-mnc-cellSite-cellID)

A-2 VoLTE Analytics KPI Reference Guide


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Table A.2 S11 KPI Extract Fields


KPI Report Attribute Description

time_key Timestamp

eps_bearer_setup_failure_count EPS Bearer Setup Failure Count including default bearer and
dedicated bearers.
( (CreateSessionOnAttach + failure) + (CreateSession + Failure) +
(CreateBearer + Failure) )

eps_bearer_setup_attempts EPS Bearer Setup Failure Attempts including default bearer and
dedicated bearers.
(Total CreateSessionOnAttach + Total CreateSession + Total
CreateBearer)

eps_bearer_activation_failure_ratio EPS Bearer Setup failure ratio


eps_bearer_setup_failure_count/eps_bearer_setup_attempts

attach_failure Total Attach failures


(CreateSessionOnAttach + Failure)

attach_attempts Total Attach attempts


(Total CreateSessionOnAttach)

attach_failure_ratio Attach failure ratio


attach_failure/attach_failure_ratio

attach_time_sum Sum of Attach completion time


Total DurationMs of (CreateSessionOnAttach Resp - Req)

attach_count Total Attach count


Total Count of (CreateSessionOnAttach Resp - Req)

attach_time_avg Average Attach completion time


attach_time_sum/attach_count

eps_bearer_setup_time_sum Sum of EPS bearer setup time.


(Total DurationMs of (CreateSessionOnAttach + success)) +
DurationMs of (CreateSession + success) + DurationMS of
(CreateBearer + success) )

eps_bearer_setup_time_count EPS bearer setup count


Total of ((CreateSessionOnAttach + success) + (CreateSession +
success) + (CreateBearer + success)

eps_bearer_setup_time_avg Average EPS bearer setup time


eps_bearer_setup_time_sum/eps_bearer_setup_time_count

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A-4 VoLTE Analytics KPI Reference Guide


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B
A P P E N D I X

Mapping Dimension/Attribute
to 3GPP MO Classes

The following table shows the mapping of Analytics dimensions/attributes to underlying data source/3GPP MO
classes.

Table B.1 Mapping of Dimensions/Attribute to 3GPP MO Classes


Dimension Attribute Attribute Description MO Class

VoLTE KPI Trending details of select metrics


Performance

APN APN Name Operator defined list of IMS APNs

Device Device Types Categorizaties such as Smartphone, Feature Phone, IMEI/TAC


etc.

Device Device Models Specific models such as iPhone 6, Galaxy 7, etc. IMEI/TAC
Device Device Manufacturers such as Apple, Samsung, etc. IMEI/TAC
Manufacturers

Device Device OS Operating systems such as IOS, Android, etc. IMEI/TAC

Subscriber Subscriber Groups Operator defined named groups IMSI/MSISDN

Cells Cell Names Operator defind cell name and ECI ECGI/ECI

Cells Cell Sites Operator defined site identification of an eNB, BTS, etc ECGI/ECI

Cells Site Type Site type (macro, IBS) and technology (FDD, TDD) ECGI/ECI

Cells Site Cluster Operator defined set of cell (ECGIs) ECGI/ECI

Cells Circle Operator defined region such as Delhi, Mumbai, etc. ECGI/ECI

Signaling Signaling Events Specific signaling messages and cause codes

VoLTE Analytics KPI Reference Guide B-1


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Table B.1 Mapping of Dimensions/Attribute to 3GPP MO Classes


Dimension Attribute Attribute Description MO Class

Media Media Type Media types such as voice, video, etc

Media Media Subtype Media subtypes such as G.711, etc

CSCF Operator provided P-CSCF names

Gateway Operator provided gateway names

B-2 VoLTE Analytics KPI Reference Guide