Understanding insurance claims - A comprehensive

guide to Great Eastern’s policy payouts.

TYPE OF CLAIM % RM
Did you know? DEATH 36.5% 111,444,911.03

Great Eastern LIVING ASSURANCE / CRITICAL ILLNESS 22.3% 67,916,176.34

paid out over HEALTH / MEDICAL 34.3% 104,483,092.73

RM304 Million TOTAL & PERMANENT DISABILITY 3.8% 11,644,290.77

from January to OTHERS (RIDERS) 3.1% 9,410,272.48

June 2010 alone!
TOTAL - RM304,898,743.35
Ever wondered how much Great Eastern gives out in total claims?
The chart above details how much claim was paid to insured policyholders
over the period of January to June 2010.

These figures are further detailed in the other charts on this guide.

LIVING ASSURANCE / CRITICAL ILLNESS CLAIMS

In this section, Living Assurance / Critical Illness claims are detailed according to diagnoses and age
groups. The table shows samples of actual claim demographics as well as diagnoses.

ANNUAL TOTAL
PREMIUM POLICY CLAIM
AMOUNT DURATION AMOUNT
GENDER AGE OCCUPATION (RM) (YEAR) (RM) DIAGNOSIS

F 9 Student 1,811.85 7.42 137,903.80 Brain Surgery

M 27 Supervisor 1,440.00 5.50 64,729.14 Major Head Trauma

F 29 Admistrative 1,406.20 5.57 60,477.56 Kidney Failure

M 14 Student 2,353.60 1.42 109,411.60 Bone Cancer

F 26 Teacher 2,400.00 1.48 100,583.12 Thyroid Cancer

M 47 Salesperson 4,410.00 7.40 112,616.91 Kidney Failure

F 34 Hawker 1,958.20 1.56 83,573.45 Cervical Cancer

M 41 Transport Worker 1,648.70 14.31 95,865.60 Chronic Liver Disease

F 34 Salesperson 3,000.00 4.60 100,000.00 Bacterial Meningtis

M 34 Doctor 3,600.00 2.61 200,535.00 Testicular Cancer

Living Assurance / Critical Illness Claims defined by Diagnoses and Age Groups
5.3% 1.8%
6.6% F
1.9% 11.1%
2% E
F G H
3.4% A - Cancer D 38.9%
E B - Heart Attack
5.8%
D C - Coronary Artery Bypass
Surgery A
5.9% C D - Stroke 18.4% C A - 40 - 49 years
DIAGNOSIS AGE GROUP
E - Kidney Failure B - 50 - 59 years
B F - Other Serious Coronary C - 30 - 39 years
9.2% Artery Disease D - 60 years & above
A G - Brain Surgery E - 21 - 29 years
H - Others B F - Below 20 years
65.2%
24.5%

DEATH CLAIMS
These charts here detail claims made under Death Claims. They are further divided into categories based on diagnoses as well as age groups.

ANNUAL TOTAL
PREMIUM POLICY CLAIM
AMOUNT DURATION AMOUNT
GENDER AGE OCCUPATION (RM) (YEAR) (RM) DIAGNOSIS

F 4 Child 2,001.00 3.91 66,349.26 Pneumonia

M 14 Student 1,086.00 10.65 71,356.97 Lung and Skin Cancer

F 26 Graphic Designer 1,800.00 1.43 50,172.81 Brain Tumour

M 18 Salesperson 1,920.00 1.98 114,066.35 Other Accidents

F 42 Director 2,917.80 0.35 180,000.00 Leukaemia

M 34 Hotel Waiter 2,760.00 0.01 103,986.95 Motor Vehicle Accident

F 40 Insurance Agent 1,200.00 1.63 202,598.01 Leukaemia

Other Disease of the Respiratory System

M 38 Director 4,200.00 0.73 215,960.42
- Lung

F 16 Student 2,040.00 0.19 92,246.17 Heart & Hypertensive Disease

M 41 Lawyer 4,296.80 4.59 115,316.92 Pancreas Cancer

Death Claims defined by Diagnoses and Age Groups

8.3% 3%
5.5%
4.7% 20.8%
H 10% E F
G A 44.5%
5.5% D
F A - Cancer A - 60 years & above
B - Senility A B - 50 - 59 years
10.6% E DIAGNOSIS C - Heart & Hypertensive AGE GROUP C - 40 -49 years
Disease C
D - 30 - 39 years
B
D - Pneumonia E - 21 - 29 years
D 20.3% E - Motor Vehicle Accident 17.7% F - Below 20 years
F - Other Accidents B
12.6% C G - Stroke
H - Others 19.3%
17.2%
This material is solely for the use of authorised agents of Great Eastern Life Assurance (Malaysia) Berhad. No part of this material may be reproduced, circulated or
transmitted in any form or by any means or stored in any retrieval system of any nature, without prior written permission from Great Eastern Life Assurance (Malaysia)
Berhad. This information is correct as at 11 August 2010.