CCM Details

Patient: Gender:

DoB: City:

Physicians: Practice:

Time
Case Call From/To spent
Diagnosis Codes Call Details
Manager Date Time (mins.)

EMR reviewed. Called and spoke to patient and

he states that he is doing well. He is sleeping and
eating well. He does not complain of any pain. He
denies any cough, shortness of breath, chest pain
or palpitations. He denies any mental distress,
depression or anxiety. He does not complain of
14:45:00 any dizziness, and no falls or injuries. No trips to
MG 10-06-17 20 I10,E785,N401,M8580,E1129,E785,E1100,E784,J4520,E1169,I10
15:05:00 the ER or UC and no hospitalizations. He is taking
all medications as prescribed with no side effects.
He states that at this time there are no new
symptoms to report to Dr. I reminded him that flu
season is her and he states that he does not get the
flu shot. My next call will be the 1st week in
November.
Total 20
 CCM Details
Patient: Gender:

DoB: City:

Physicians: Practice:

Time spent
Case Manager Call Date From/To Time (mins.) Diagnosis Codes Call Details

EMR reviewed. Spoke to patient and she states

that she is doing so, so. She is having really bad
back and hip pain. Her pain score is at a 6 with
pain medication, this has been going on since she
fell during the hurricane. She has an upcoming
appointment with pain management.on
Wednesday and she will discuss this with them.
She is eating well but only sleep between 3-4 hrs
at night and only takes a 20 minute nap during the
say. She denies any shortness of breath or chest
pains. She does not have any dizziness and has not
had any recent falls. She has not been to ER or
UC and no hospitalizations. She is taking all of
08:00:00 her medications as prescribed with no side effects.
MG 10-09-17 20 F419,E039 She would like me to report to Dr. that she has
08:20:00
been waiting on a new Rx of a CT of the chest
since she is a heavy smoker and she has not had
one in a year. The previous request was denied
because it did not state the above. I called Dr.
office and gave the information for the CT scan
Rx. She stated she would give Dr. the information
and see what he says. If he approves it she will
send the Rx to patent. She has my contact
information in case something comes up and she
needs my assistance. I did remind her it was flu
season and she states she will go to her pharmacy
and get it. My next call will be the 1st week in
November.
Total 20
 CCM Details
Patient: Gender:

DoB: City:

Physicians: Practice:

Time spent
Case Manager Call Date From/To Time (mins.) Diagnosis Codes Call Details

EMR reviewed. Appointment added. Problems list

updated. I spoke to patient and he states he is
doing well. He is still having back pain. His pain
score to day is between 4-5. He did go back to thy
gym on Friday and plans to go back this week. He
is following a diet low in fat and watching his
sodium and caffeine consumption. He is still
experiencing the nigh sweats on his head and
shoulders. He is also still having the numbness in
his hands worsening at night. He sleeps well. He
denies any shortness of breath, chest pains or
07:10:00 palpitations. He does not have dizziness and has
MG 10-09-17 20 E039,E785,I10 not had any falls or injuries. He is still wanting Dr.
07:30:00
to prescribe physical therapy. I told him that the
report I am taking from him goes directly into
Dr.’s EMR so he can have the information right
away. He is taking all of his medications as
prescribed with no side effects. At this time he is
not needing any refill on his medications. I offered
to move his appointment to see Dr. from 11/9/17
to something sooner so he can discuss the above
problems but he declined. At his time those are the
symptoms he wants Dr. to be aware of. My next
call to him will be the 1 week in November.

Total 20
 CCM Details
Patient: Gender:

DoB: City:

Physicians: Practice:

Time spent
Case Manager Call Date From/To Time (mins.) Diagnosis Codes Call Details

07:50:00 I15,E0821,E785,E11 EMR reviewed. Called patient to discuss his

MG 10-11-17 07:55:00 5 hypertension and diabetes. Waiting for a call back.
9

EMR reviewed. I spoke to patient's wife. She

states that patient is doing good. His blood sugars
have been in the normal ranges. He is eating a
sensible diet, low in carbs and sugars. He gets
weekly exercise. He does not complain of any
shortness of breath,chest pain or chest pressure.
13:20:00 I15,E0821,E785,E11 He is sleeping well. He is taking all of his
MG 10-27-17 15
13:35:00 9 medications as prescribed with no complaints of
side effects. He has not been to the ER or UC and
has not had any hospitalizations. He has already
had his flu shot and is up to date on his
pneumonia vaccine. At this time there are no new
symptoms to report. My next call will be the 3rd
week in November.
Total 20