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EMC® VNX® Series

Upgrading Drive Firmware

December, 2016

This document describes how to run the Install Disk Firmware Online Wizard for your EMC®
VNX system. The Install Disk Firmware Online wizard is part of Unisphere™ Service Manager
(USM).
Once you are logged into your system, the latest version of USM automatically scans for
and notifies you if a drive firmware update is available for the drives present in your
system. If an update is available, a popup message is displayed at the bottom of the
System page. The wizard will assign a priority rating to your drive firmware updates and
allow you to install multiple firmware updates in a sequential manner.
Topics include:
l Before you start..........................................................................................................2
l Downloading and installing the Unisphere Service Manager.......................................2
l Identifying drive firmware updates from within USM...................................................3
l Identifying drive firmware updates from within Unisphere.......................................... 3
l Upgrading drive firmware using the USM wizard.........................................................3
l Downloading drive firmware for a manual installation................................................ 4
Before you start
To install drive firmware, you need:
l A Windows host or Windows virtual machine that is:
n Running a supported operating system version. For supported versions, refer to
the product release notes, which are available on the EMC Online Support
website.
n Connected to the Internet if you need to install USM and/or drive firmware
updates.
n Running Java Runtime Environment (JRE). For supported versions, refer to the
product release notes.
l Review Knowledgebase article 000466205 for a list of urgent firmware updates and
further requirements.
l An account on the EMC Online Support website.

Downloading and installing the Unisphere Service Manager

If you do not already have USM installed on your Windows management station,
download and install the latest version:
Procedure
1. From the EMC Online Support website, select Get Downloads.
The Downloads page appears.
2. In the Type a Product Name field, enter your VNX model number.
A list of the available downloads for the VNX Series appears.
3. From download list, select the Unisphere Service Manager link and save the software
to your host or management station.
4. In the folder where you saved USM, double-click the executable (.exe) file.
5. Follow the instructions that appear.
After you accept the license agreement, the wizard verifies that the host or
management station is running the latest supported Java Runtime Environment (JRE)
version.
l If the server is running an earlier version of the JRE, select Yes when asked if you
want to continue with the installation.
The installation wizard prompts you to download and install the latest supported
version of the JRE from the Oracle website.
l If the server is running a later version of the JRE, the installation wizard asks if you
want to continue with the installation.
Select Yes to continue or No to quit the installation.

NOTICE

If you select Yes, the USM may not work properly with a later JRE version. If you
select No, and manually remove the later version of the JRE, other applications that
require this version may not work properly.

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 Upgrading Drive Firmware

6. When the installation is complete, click Done.

Identifying drive firmware updates from within USM

The latest version of USM will automatically notify you when a drive firmware update is
required.
Procedure
1. After you have logged into your storage system with USM, click on the drive firmware
popup notification to launch the Install Disk Firmware Online wizard.
2. Follow the steps in the wizard to scan for a list of available drive firmware updates.

Identifying drive firmware updates from within Unisphere

You can use Unisphere to manually compare drives and firmware versions. To do this,
you will need to search for and download knowledgebase article 000466205 from
support.emc.com.
Procedure
1. Open a browser window.
2. Enter the IP address of an SP in your system in the browser window.
3. Select System > Hardware > Disks.
4. Sort the drives by clicking on the title bar for TLA Part Number.
5. Compare the list of TLA Part Numbers and current firmware with the information in KB
article 000466205.
6. Use USM to complete the required drive firmware upgrades.

Upgrading drive firmware using the USM wizard

Procedure
1. Run USM with access to your storage system:
l Launch USM directly from your management station, or
l From within Unisphere, click the Launch USM link and follow the installation
instructions.
2. Log into your storage system using one of the system IP addresses.
3. For Windows management stations with internet connectivity:
a. On the System screen, click the popup message or the notification bar to launch
the Install Disk Firmware Online wizard. Alternately, you can launch the wizard by
selecting Software > Disk Firmware > Install Disk Firmware Online.
b. Select Install Updates (Recommended) to automatically download the firmware
files.
4. For Windows management stations without internet connectivity:
a. Follow the instructions for downloading drive firmware for a manual installation.
b. Select Software > Disk Firmware > Install Disk Firmware.
c. Select Install From Local Repository.

Identifying drive firmware updates from within USM 3

 d. Choose the downloaded file and follow the wizard prompts to continue.
5. In the Disk Firmware File Selection screen, select All to update all available drive
firmware.
6. Follow the remaining steps in the wizard to complete the upgrade process.

Downloading drive firmware for a manual installation

Procedure
1. Download the drive firmware package through USM:
a. Launch USM from your management station with internet connectivity.
b. Select Software > Downloads > Download Disk Firmware Packages.
c. Select VNX_Series_1_and_2_Comprehensive_Drive_Firmware_Bundle_xxx.
The file will be downloaded to the C:\EMC\repository\Downloads directory.
2. Download the drive firmware package from the internet:
a. Go to support.emc.com and search for your system's model number (for example,
VNX5400) and for the associated drive firmware.
b. Download the firmware package,
VNX_Series_1_and_2_Comprehensive_Drive_Firmware_Bundle_xxx.

c. Copy the firmware package to your system's management station.

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 Upgrading Drive Firmware

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Published December, 2016

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Downloading drive firmware for a manual installation 5