There are
TWENTY (20)
questions in this part.
●
Answer
ALL
questions.
Multiple Choice Questions
1. Which of the following managerial skills is considered as important for promotions inthe
managerial hierarchy?
A. Conceptual skill.
B. Technical skill.
C. Communication skills
D. Interpersonal skill.
3. The level of management which is responsible for short range and day-to-dayplanning for a
work group is ______________ management
A. lower
B. middle
C. company
D. Top
5. The term _______________ refers to the set of moral principles or values thatdefines right or
wrong for a person or group.
A. legal
B. social responsibility
C. ethics
D. code of conduct
6. Communication would not take place, unless ________________.
A. A written note
8. Worldcup Company agrees with Brazilian Company that the Brazilian Company canproduce
telephones. Both firms were engaging in _______________.
A. a strategic alliance
B. franchising
C. a joint venture
D. Licensing
9. Zinadine Sdn. Bhd. recently has eradicated several layers of middle management inorder to
speed up decision making process in the organisation. The company haschanged the
_______________ of the organisation.
A. technology
B. structure
C. attitude
D. culture2
BBPP1103/SEPT06/F-RR
10. Which of the following is NOT one of the signs of resistance to change?
A. High willingness to change.
B. Self-interest.
C. Misunderstanding and distrust.
D. Low willingness to change.
11. The primary advantage of _______________ departmentalisation is helping thecompany to
respond to the demands in different markets.
A. matrix
B. functional
C. customer
D. Geographic
A. firm-level strategy
B. competitive advantage
C. situational analysis
D. differentiation analysis
13. The positioning strategy that uses one of the two positioning strategies to produce
aspecialised product or service is known as _______________.
A. growth
B. cost leadership
C. differentiation
D. Focus
14. The _______________ is composed of employees from different functional areas ofthe
organisation.
A. project team
B. virtual team
C. self-managing team
D. cross-functional team3
BBPP1103/SEPT06/F-RR
17. In the stages of team development, a team moves from growth to decline during
the _______________ stage.
A. forming
B. de-norming
C. storming
D. de-forming
BBPP1103/SEPT06/F-RR
20. Which of the following is NOT a component of strategic leadership?
A. Transformational leadership.
B. Transactional leadership.
C. Situational leadership.
D. Charismatic leadership