31/14/1000/2014-GA
Government of India
Department of Commerce
(GA Section)
*****
Udyog Bhavan, New Delhi
Dated 17th September, 2014.
Subject: Contract for hiring the services of an agency to provide Data Entry
Operators (DEOs) in the Department of Commerce - inviting of
quotations - regarding.
a) The Agencies should have at least previous three financial years Le. 2011-12,
2012-13 & 2013-14 of experience in providing such services as mentioned
above, to Government Ministries/ Departments/ PSUs/ other reputed national
level institutions. A complete list of clients serviced during the last three years
(year-wise) shall be provided along with the value of contracts executed.
b) Agencies shall not have been blacklisted by any Ministry/Department of the
Government of India. The tendering firms/ bidders shall have to submit
notarized affidavit issued recent dates on a stamp paper of appropriate value
to this effect that they have not been blacklisted or their business dealings
with the Government Ministries/ Departments have not been banned.
c) The interested Firms/ Bidders shall also be registered with the Government
authorities such as ESt EPF, Service Tax, Labour Commissioner and Income
Tax Authorities and a copy each of the registrations shall be attached with the
bid.
d) The firm must undertake to provide clearance from police authorities in
respect of the workers. This Department reserves the right to get police
verification of these officials and reject those not cleared by police, if
necessary.
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e) The firm must undertake to pay Minimum Rates of wages to the workers
engaged as per the applicable orders of Govt of NCT (They shall furnish a
notarized affidavit to the effect that the workers going to be employed in the
performance of the contract would be paid minimum wages as per applicable
orders of Govt. of NCT of Delhi and all statutory requirements w.r.t. ESI, EPF,
Factories Act, I.D. Act, Contract Labour (Regulation and Abolition) Act., would
be complied with reference to those workers).
t) The candidates, proposed to be engaged, should have passed at least 12th
standard pass from a recognized school and should be able to read and write
English and Hindi. The candidates should be active and having good health.
The candidate should be well conversant with computers and essentially well
trained in MS Word language and also desirably possess knowledge of LAN
functioning, MS Excel and MS Power Point packages / languages and should
have a minimum typing speed of 30 words per minute in English.
Company/firm/agency, which is in a position to provide shorthand knowing
candidates, will be given preference.
g) The firm should have a valid PAN number of the agency without which the bid
shall not be entertained.
h) The firm should have a registered office in NCT of Delhi.
i) The bidder will have to specify the amount to be charged towards service
charges for providing the DEOs. It may also be noted that in order to eliminate
frivolous bids and disguised charges/ deduction form salary of personal
service providers bidding at zero percent service charges shall be disqualified.
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be returned only after the completion of the contract to the satisfaction of the
Department.
6. The prospective tenderers are free to seek any clarification with reference
to the tender and stipulations prescribed as also the scope of work. The Section
Officer (GA) can be contacted in this regard with prior appointment on any
working day before tender opening.
7. It may be specifically noted that the offers lower than the minimum wages
for corresponding category i.e. unskilled workers on the date of tender opening
shall be summarily ignored. The contract shall normally be awarded to the
lowest evaluated bidder meeting all the terms and conditions of the tender.
8. The Department reserves the right to reject any or all the quotations
without assigning any reason.
Yours faithfully,
'7I11r~
(Manoj Kumar)
Section Officer (GA)
Tel. No. 2306 2521
'71'
L .. ",:OJ KUMAR
Section Officer
Copyto:
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MANOJKUMAR
Section Officer
3 Ministry of commer~~~n~~~~a
Deptt. of Commerce, De' Ih'
Udyog Shawano New I
ANNEXURE-I
TERMS AND CONDITIONS
1. The period of the contract shall be one year from the date of award of
contract. Department reserves the right to terminate the contract at any time
without assigning any reason.
4. The persons engaged by the Agency should not have any adverse Police
records/ criminal cases against them. The Agency would be responsible to make
adequate enquiries about the character and antecedents of the persons before
their engagement for the purpose. The Character and antecedents of each
personnel will be got verified by the service provider before their deployment
through the local police. Proofs of identity like driving license, bank account
details, previous work experience, Proofs of residence and recent photograph and
a certification to this effect should be submitted to this office.
7. That the personnel deployed shall not be below the age of 18 years and
they shall not interfere with the duties of the employees of this office.
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8. The service provider will have to remove from the office, any debarred
persons, who is found incompetent or for his/her/their misconduct and the
service provider shall forthwith replenish such requirements. The service
provider shall replace immediately any of its personnel, if they are unacceptable,
to the office because of any security risk, incompetence, conflict of interest and
breach of confidentiality or improper conduct upon receiving written notice this
office.
9. The service provider shall ensure proper conduct of his personnel in office
premise, and enforce prohibition of consumption of alcoholic drinks, paan,
smoking, loitering without work.
10. Working hours and days of this office shall be followed by the outsourced
persons. In exigencies of work, they may be required to sit late and the personnel
may be called on Saturday, Sunday and other Gazetted Holidays, if required. In
case any personnel is not able to attend office on any working day or on other
days when he is required to attend office due to requirements, proportionate
deduction for such days of absence shall be made in the bill submitted by the
service provider and deduction from payments shall be made by this office.
11. It shall be the duty of the Contractor to ensure the disbursement of wages
in the presence of the authorized representative of this office.
12. It is obligatory on the Contractor to ensure that wages paid should not be
less the minimum rates fixed by the Government, from time to time and all
statutory requirements must be incorporated in salary.
13. The service provider will submit the bill in triplicate in respect of a
particular month by the third working day of the next month. The payment will
be released within ten working days of the submission of bills after deduction of
such taxes as required.
15. The service provider will provide the required number of personnel for a
shorter period also, in case of any exigencies as per the requirement of this office.
16. The service provider shall provide a substitute well in advance, if there is
any probability of the persons leaving the job or being absent due to his/her own
personal reason. The payment in respect of the overlapping period of the
substitute shall be the responsibility of the service provider.
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17. The service provider shall be contactable at all times and message by
phone/ mail/ fax/ Special Messenger from this office to him/her shall be
acknowledged immediately on receipt on the same day. The service provider
shall strictly observe the instructions issued by this office implementing the
Contract from time to time.
18. The contractor/firm should ensure that the salary/wages are paid to the
worker on 7th of every month without deduction of any kind of service
charges/other charges failing which a penalty @ Rs. 500/- per day will be
charged on the firm which will be deducted from the Billes) produced by the
agency.
19. This office will maintain an attendance register in respect of the personnel
deployed by the agency on the basis of which wages/remuneration will be
decided in respect of the staff at the approved rates.
20. The agreement can be terminated by either party giving one month's
notice in advance. If the agency fails to give one month's notice in writing for
termination of the agreements then one month's wages etc. and any suitable
amount due to the agency from this office shall be forfeited by this office.
21. The tender is subject to the provision of Rule 160(ii) of General Financial
Rules, 2005 which enables a bidder to question the bidding conditions, bidding
process and/or rejection of its bid. Accordingly, enquiries in this regard by a
bidder will be responded if the request is received in writing timely in GA Section
of this Department.
This is to certify that Ijwe before signing this tender have read and fully
understood all the terms and conditions contained herein and undertake to abide
by them.
Address..............................................
Phone No........................................... .
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ANNEXURE-II
PROFORMA for Checklist of Documents (Technical)
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ANNEXURE-III
2 ESI
Total
i
I
Certified that the above rate complies with the Minimum Wages Act and all the
statutory provisions and rules, as applicable and is inclusive of service tax or any
other tax payable to Government.
Date..................................... .
Office seal...............................