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Advances in Human Factors and Ergonomics in Healthcare in Series:

Advances in Intelligent Systems and Computing Volume 482

Book · July 2016

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Advances in Intelligent Systems and Computing

Volume 482

Series editor
Janusz Kacprzyk, Polish Academy of Sciences, Warsaw, Poland
e-mail: kacprzyk@ibspan.waw.pl
About this Series
The series “Advances in Intelligent Systems and Computing” contains publications on theory,
applications, and design methods of Intelligent Systems and Intelligent Computing. Virtually
all disciplines such as engineering, natural sciences, computer and information science, ICT,
economics, business, e-commerce, environment, healthcare, life science are covered. The list
of topics spans all the areas of modern intelligent systems and computing.
The publications within “Advances in Intelligent Systems and Computing” are primarily
textbooks and proceedings of important conferences, symposia and congresses. They cover
significant recent developments in the field, both of a foundational and applicable character.
An important characteristic feature of the series is the short publication time and world-wide
distribution. This permits a rapid and broad dissemination of research results.

Advisory Board
Chairman
Nikhil R. Pal, Indian Statistical Institute, Kolkata, India
e-mail: nikhil@isical.ac.in
Members
Rafael Bello, Universidad Central “Marta Abreu” de Las Villas, Santa Clara, Cuba
e-mail: rbellop@uclv.edu.cu
Emilio S. Corchado, University of Salamanca, Salamanca, Spain
e-mail: escorchado@usal.es
Hani Hagras, University of Essex, Colchester, UK
e-mail: hani@essex.ac.uk
László T. Kóczy, Széchenyi István University, Győr, Hungary
e-mail: koczy@sze.hu
Vladik Kreinovich, University of Texas at El Paso, El Paso, USA
e-mail: vladik@utep.edu
Chin-Teng Lin, National Chiao Tung University, Hsinchu, Taiwan
e-mail: ctlin@mail.nctu.edu.tw
Jie Lu, University of Technology, Sydney, Australia
e-mail: Jie.Lu@uts.edu.au
Patricia Melin, Tijuana Institute of Technology, Tijuana, Mexico
e-mail: epmelin@hafsamx.org
Nadia Nedjah, State University of Rio de Janeiro, Rio de Janeiro, Brazil
e-mail: nadia@eng.uerj.br
Ngoc Thanh Nguyen, Wroclaw University of Technology, Wroclaw, Poland
e-mail: Ngoc-Thanh.Nguyen@pwr.edu.pl
Jun Wang, The Chinese University of Hong Kong, Shatin, Hong Kong
e-mail: jwang@mae.cuhk.edu.hk

More information about this series at http://www.springer.com/series/11156

Vincent G. Duffy Nancy Lightner
•

Editors

Advances in Human
Factors and Ergonomics
in Healthcare
Proceedings of the AHFE 2016 International
Conference on Human Factors
and Ergonomics in Healthcare,
July 27–31, 2016, Walt Disney World®,
Florida, USA

123
Editors
Vincent G. Duffy Nancy Lightner
School of Industrial Engineering Veterans Affairs U.S.
Purdue University Indianapolis, IN
West Lafayette, IN USA
USA

ISSN 2194-5357 ISSN 2194-5365 (electronic)

Advances in Intelligent Systems and Computing
ISBN 978-3-319-41651-9 ISBN 978-3-319-41652-6 (eBook)
DOI 10.1007/978-3-319-41652-6

Library of Congress Control Number: 2016944401

© Springer International Publishing Switzerland 2017

This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part
of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations,
recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission
or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar
methodology now known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this
publication does not imply, even in the absence of a specific statement, that such names are exempt from
the relevant protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information in this
book are believed to be true and accurate at the date of publication. Neither the publisher nor the
authors or the editors give a warranty, express or implied, with respect to the material contained herein or
for any errors or omissions that may have been made.

Printed on acid-free paper

This Springer imprint is published by Springer Nature

The registered company is Springer International Publishing AG Switzerland
Advances in Human Factors
and Ergonomics 2016

AHFE 2016 Series Editors

Tareq Z. Ahram, Florida, USA

Waldemar Karwowski, Florida, USA

7th International Conference on Applied Human Factors and Ergonomics

Proceedings of the AHFE 2016 International Conference on Human Factors
and Ergonomics in Healthcare, July 27–31, Walt Disney World®, Florida, USA

Advances in Cross-Cultural Decision Making Sae Schatz and Mark Hoffman

Advances in Applied Digital Human Modeling Vincent G. Duffy
and Simulation
Advances in Human Factors and Ergonomics in Vincent G. Duffy and Nancy Lightner
Healthcare
Advances in Affective and Pleasurable Design WonJoon Chung and Cliff (Sungsoo) Shin
Advances in Human Aspects of Transportation Neville A. Stanton, Steven Landry,
Giuseppe Di Bucchianico and Andrea
Vallicelli
Advances in Ergonomics In Design Francisco Rebelo and Marcelo Soares
Advances in Ergonomics Modeling, Usability & Marcelo Soares, Christianne Falcão and
Special Populations Tareq Z. Ahram
Advances in Social & Occupational Ergonomics Richard Goossens
Advances in Neuroergonomics and Cognitive Kelly S. Hale and Kay M. Stanney
Engineering
Advances in Physical Ergonomics and Human Ravindra Goonetilleke and
Factors Waldemar Karwowski
Advances in The Ergonomics in Manufacturing: Christopher Schlick and Stefan Trzcielinski
Managing the Enterprise of the Future
Advances in Safety Management and Human Pedro Arezes
Factors
Advances in Human Factors, Software, and Ben Amaba
Systems Engineering
Advances in Human Factors and Sustainable Jerzy Charytonowicz
Infrastructure
(continued)

v
vi Advances in Human Factors and Ergonomics 2016
(continued)
Advances in The Human Side of Service
Engineering
Advances in Human Factors in Energy: Oil,
Gas, Nuclear and Electric Power Industries
Advances in Human Factors in Sports and
Outdoor Recreation
Advances in Human Factors and System
Interactions
Advances in Human Factors, Business
Management, Training and Education
Advances in Human Factors in Robots and
Unmanned Systems
Advances in Design for Inclusion
Advances in Human Factors in Cybersecurity
Tareq Z. Ahram and Waldemar Karwowski
Sacit Cetiner, Paul Fechtelkotter and
Michael Legatt
Paul Salmon and Anne-Claire Macquet
Isabel L. Nunes
Jussi Kantola, Tibor Barath, Salman Nazir
and Terence Andre
Pamela Savage-Knepshield and Jessie Chen
Giuseppe Di Bucchianico and Pete Kercher
Denise Nicholson, Janae Lockett-Reynolds
and Katherine Muse
Preface

This book is concerned with human factors and ergonomics in healthcare. The
utility of this area of research is to aid the design of systems and devices for
effective and safe healthcare delivery. New approaches are demonstrated for
improving healthcare devices such as portable ultrasound systems. Research find-
ings for improved work design, effective communications and systems support are
also included. Healthcare informatics for the public and usability for patient users
are considered separately but build on results from usability studies for medical
personnel.
Quality and safety are emphasized, and medical error is considered for risk
factors and information transfer in error reduction. Physical, cognitive and orga-
nizational aspects are considered in a more integrated manner so as to facilitate a
systems approach to implementation. New approaches to patient handling ergo-
nomics, emergency and operating rooms, healthcare, medical device design, human
factors and ergonomics measurement and model validation are included. Recent
research on special populations, collaboration and teams, as well as learning and
training, allows practitioners to gain a great deal of knowledge overall from this
book.
Explicitly, the book is organized into nine sections that contain the following
subject areas:
I. Human Factors and Ergonomics in Surgery
II. Healthcare Professionals
III. Healthcare Systems
IV. Healthcare Safety
V. Medical Device Design
VI. Healthcare Testing
VII. Environmental Design
VIII. Healthcare Communications and Logistics

vii
viii Preface

Each of the chapters of the book was either reviewed by the members of
Scientific Advisory and Editorial Board or germinated by them. Our sincere thanks
and appreciation goes to the Board Members listed below for their contribution to
the high scientific standard maintained in developing this book.
P. Arnold, Germany
S. Bagnara, Italy
T. Bellandi, Italy
B. Bidassie, USA
S. Bogner, USA
F. Calisir, Turkey
Y. Donchin, Israel
A. Elfering, Switzerland
M. Eksioglu, Turkey
E. Fallon, Ireland
M. Fray, UK
A. Gramopadhye, USA
S. Hignett, UK
E. Hollnagel, France
J. Kalra, Canada
S. Kleefield, USA
B. Kutryba, Poland
N. Marmaras, Greece
J. Martin, UK
R. Mendonca, Brazil
K. Norris, USA
M. Ohkura, Japan
C. Or, Hong Kong
L. Page, USA
S. Prineas, Australia
P. Trucco, Italy
This book would be of special value internationally to those researchers and
practitioners involved in various aspects of healthcare delivery.

West Lafayette, USA Vincent G. Duffy

Indianapolis, USA Nancy Lightner
July 2016
Contents

Part I Human Factors and Ergonomics in Surgery

Analysis of Surgeons’ Muscle Activity During the Use
of a Handheld Robotic Instrument in Laparoendoscopic
Single-Site Surgery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Francisco M. Sánchez-Margallo and Juan A. Sánchez-Margallo
Assessing the Influence of Personal and Organizational
Factors on Surgeon’s Performance: A Study on Surgeons’
Perceptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Rossella Onofrio and Paolo Trucco
Human Reliability Analysis (HRA) for Surgery:
A Modified HEART Application to Robotic Surgery . . . . . . . . . . . . . . 27
Paolo Trucco, Rossella Onofrio and Antonio Galfano
Prospects and Problems of Smart Glasses as Tools for Surgery. . . . . . . 39
Kazuhiko Shinohara

Part II Human Factors and Ergonomics and Healthcare

Professionals
A New Elderly Clothing Design Reduces Nurse Aides’
Occupational Injury in Nursing Homes . . . . . . . . . . . . . . . . . . . . . . . . 49
Wen-Yu Yang, Fong-Gong Wu and Adam Book
Bedside Dialysis and the Occupational Safety and Health
Impact on the Healthcare Worker in an Acute Hospital . . . . . . . . . . . . 61
Wai Kuen Kam, Mohd Fahmy bin Abdul Kader Alkaff
and Paige Geek Pei Tan
Biomechanical Evaluation of Patient Handling Jobs in Healthcare:
A Case Study in India. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Dharmendra Sharma, Pradip Kumar Ray and Esha Saha

ix
x Contents

Difference in Problem-Solving Thought Concerning

the Infection Control of Japanese Nurse and Indonesian Nurse:
Comparison of the Result by 4M4E Matrix Analysis . . . . . . . . . . . . . . 75
Manami Nozaki, Hiromi Ogasawara and Reiko Mitsuya
Examination of the Validity of Anatomical Knowledge Associated
with Daily Lifestyle Issues: A Comparison Between Perspectives
of Anatomy and Nursing Researchers . . . . . . . . . . . . . . . . . . . . . . . . . 81
Masaaki Takayanagi, Manami Nozaki, Reiko Mitsuya, Teruko Takayanagi
and Fumi Sato
Study of Suitability of Computer Workstations Design
for Nurses’ Work Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Farman A. Moayed, April Savoy and Celeste Turpen

Part III Human Factors and Ergonomics in Healthcare Systems

A Flexible Toolkit for Evaluating Person-Centred Digital
Health and Wellness at Scale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Marilyn McGee-Lennon, Matt-Mouley Bouamrane, Eleanor Grieve,
Catherine A. O’Donnell, Siobhan O’Connor, Ruth Agbakoba,
Alison M. Devlin, Sarah Barry, Annemieke Bikker, Tracy Finch
and Frances S. Mair
Application of Lean Six Sigma Concepts to Medicine
Dispensation of Public Health Centers . . . . . . . . . . . . . . . . . . . . . . . . . 119
Marina Pazeti and Leonardo Calache
Lean Healthcare as a Tool for Improvement:
A Case Study in a Clinical Laboratory . . . . . . . . . . . . . . . . . . . . . . . . 129
Karine Borges de Oliveira, Eduardo Ferro dos Santos
and Lucio Veraldo Garcia Junior
Virtual Communities of Practice Success in Healthcare Sector:
A Comparative Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Haitham Alali
Overlook of Patient Time Log Entry Errors During
Emergency Department Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Byungjoon B.J. Kim
Incentives for the Acceptance of Mobility Equipment by Elderly
People on the Basis of the Kano Model: A Human Factors
Perspective for Initial Contact with Healthcare Products . . . . . . . . . . . 161
C. Brandl, P. Rasche, C. Bröhl, S. Theis, M. Wille, C.M. Schlick
and A. Mertens
Contents xi

Part IV Human Factors and Ergonomics in Healthcare Safety

Engaging and Effective Staff Training to Improve Patient
Safety and Satisfaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Gregg Alexander and Patrick Baker
Methodology of Care Humanitude in Promoting Self-care
in Dependent People: An Integrative Review . . . . . . . . . . . . . . . . . . . . 187
Rosa Cândida Carvalho Pereira Melo, Daniela Sofia Carvalho Fernandes,
Joana Sousa Albuquerque and Mariana Nunes Duarte
Application of User Experience Map and Safety Map
to Design Healthcare Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Jinhua Li, Long Liu and Yayan Zheng
An Assessment on the Level of Knowledge of Biosecurity
Measures in the Academic Environment . . . . . . . . . . . . . . . . . . . . . . . 205
Berla Moreira de Moraes, Adílio Moreira de Moraes,
Betanea Moreira de Moraes and Vanessa Mesquita Ramos
Methods to Characterize Operating Room Variables in Robotic
Surgery to Enhance Patient Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Anthony M. Composto, Luke A. Reisner, Abhilash K. Pandya,
David A. Edelman, Katrina L. Jacobs and Tandi M. Bagian
Low-Fidelity Simulation Versus Live Human Arms
for Intravenous Cannulation Training: A Qualitative
Assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Gary L. Boykin Sr.

Part V Medical Device Design

Improving the User Experience of Medical Devices
with Comparative Usability Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Anneliis Tosine and Hala Al-Jaber
&You: Design of a Sensor-Based Wearable Device
for Use in Cognitive Behavioral Therapy . . . . . . . . . . . . . . . . . . . . . . . 251
Aaron McEuen, John Proffitt, Jorge D. Camba and EunSook Kwon
Framework Proposal Including HFE in Product Development
Process: A Suitable Approach for the Brazilian Medical
Equipment Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Ana Paula Almeida, Rodrigo Almeida, Renata Custódio,
Clarissa Trzesniak and Carlos Mello
xii Contents

A Systematic Approach to Improve the Reprocessing

of Surgical Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Nina Scheinberg, Bill Zhang, Leah Raschid, Rama Mwenesi,
Mark Grum, Moses Chan, Amy Cohn, Joseph DeRosier
and James Bagian
Building Safety into Medical Devices: The Non-injectable
Arterial Connector Preventing Wrong Route Drug Administration . . . . 287
Maryanne Mariyaselvam, Arun Gupta and Peter Young
Mobile Technology Improves Therapy-Adherence Rates in Elderly
Patients Undergoing Rehabilitation—A Crossover Design Study . . . . . . 295
A. Mertens, S. Becker, S. Theis, P. Rasche, M. Wille,
C. Bröhl, L. Finken and C. Schlick
Development of the Elderly Healthcare Monitoring System
with IoT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Se Jin Park, Murali Subramaniyam, Seoung Eun Kim,
Seunghee Hong, Joo Hyeong Lee, Chan Min Jo and Youngseob Seo
Development of an Intermittent Pneumatic Compression
System to Manage Soft Tissue Mechanical Properties . . . . . . . . . . . . . . 317
Chi-Wen Lung, Tse-Yu Cheng, Yi-Jhen Li, Ben-Yi Liau
and Yih-Kuen Jan

Part VI Healthcare Testing

Ergonomic Performance Measurement and Evaluation
for Worksystems in Healthcare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Pradip Kumar Ray and Esha Saha
Development of a New Psychometric Scale (PYTHEIA)
to Assess the Satisfaction of Users with Any Assistive Technology . . . . . 343
Yiannis Koumpouros, Effie Papageorgiou and Alexandra Karavasili
A Study on the Methodology to Analyse and Prevent
Medical Errors Due to Non-observance . . . . . . . . . . . . . . . . . . . . . . . . 355
Haizhe Jin, Masahiko Munechika, Masataka Sano, Chisato Kajihara,
Han Chen and Fu Guo

Part VII Human Factors and Ergonomics in Environmental

Design
Ergonomic Design of Bathrooms for People with Cerebral Palsy
in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Quirby Alberto, Brian Atanacio, Cyrill Cucueco, Ana Mercado
and Benette Custodio
 Contents xiii

The Place of Health Design for Health Promotion:

The Pediatrics Design Process Focus in Humanization
at Santa Casa’s Hospital Montes Claros—Brazil . . . . . . . . . . . . . . . . . 377
Janice Gomes Zumba
Supporting Phobia Treatment with Virtual Reality: Systematic
Desensitization Using Oculus Rift . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
José P. Monge, Gustavo López and Luis A. Guerrero
Intelligent Nano-Worlds: A New ICT Based Tool for Mental
Health Care of Children Living Under Social Vulnerability . . . . . . . . . 403
Fernando Pesántez-Avilés, Verónica Cevallos-León Wong,
Vladimir Robles-Bykbaev, Ana Pacurucu-Pacurucu,
Cristian Tapia-Jaya, Ismael San Andrés-Becerra,
Estefanía Borck-Vintimilla and Paola Ingavélez-Guerra

Part VIII Healthcare Communications and Logistics

Application of the Delphi Method in the Development
of a Triage Method for Vulnerable People in Disaster . . . . . . . . . . . . . 415
Taro Kanno, Chie Ishida, Yuko Kubo, Masako Saito, Mariko Ohara,
Kayoko Kawahara, Takuya Yamamto and Kazuo Furuta
Usability Testing an Electronic Health Record: Lessons
Learned and Ethical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Helen J.A. Fuller, Kyle D. Maddox and Nancy J. Lightner
Demographics, Military Status, and Physical Health as Indicators
of Personal Resilience Among U.S. Active Duty Service Members
and Veterans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
Valerie J. Rice and Baoxia Liu
Language Sample Analysis Framework Utilizing the Natural
Language Toolkit and Social Media. . . . . . . . . . . . . . . . . . . . . . . . . . . 445
Ahmad Abualsamid and Charles E. Hughes
Georeferencing in Logistics Transplant . . . . . . . . . . . . . . . . . . . . . . . . 457
Cristina Corrêa de Oliveira, Camila Inácio Belo da Silva,
Antonio Rodrigues Carvalho Neto and Wellington Pinto de Oliveira
Erratum to: Examination of the Validity of Anatomical Knowledge
Associated with Daily Lifestyle Issues: A Comparison Between
Perspectives of Anatomy and Nursing Researchers . . . . . . . . . . . . . . . . E1
Masaaki Takayanagi, Manami Nozaki, Reiko Mitsuya, Teruko Takayanagi
and Fumi Sato

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