Release Notes
RDX
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Quantum, the Quantum Logo, Backup. Recovery. Archive. It's What We Do., Be Certain, Be Quantum Certain, DLT, the DLT Logo, DLTSage,
DLTtape, the DLTtape Logo, DXi, DXi Accent, Dynamic Powerdown, FastSense, FlexLink, GoProtect, GoVault, iLayer, Lattus, MediaShield,
Optyon, Pocket-sized., Well-armored., Preserving the World's Most Important Data. Yours., Q-Cloud, Quantum Certain, Quantum Certainty,
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trademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All other trademarks are the
property of their respective owners.
Products mentioned herein are for identification purposes only and may be registered trademarks or trademarks of their respective companies.
All other brand names or trademarks are the property of their respective owners.
Windows
Backup
RDX® Part Firmware Version Mode Media
Dock Model Number Number November 2016 Supported Support Release Notes
0083 Release Notes:
• Allow RDX® USB 2.0 docks to support greater than 2.2 TB cartridges through a
firmware update.
IMPORTANT!
o 3TB media is not supported in ATA/IDE mode.
o You need to change to AHCI mode in your BIOS settings.
Quantum
o Do not load the latest Firmware into your drive until you are sure, that
SATA I TR000-CNDA-S0BA 9-01995-01 0083 No All
your System is working in AHCI mode. You won't be able to access the
Internal
drive from your system if you have loaded the newest firmware without
switching to AHCI mode.
o Instructions:
Please switch your system to AHCI mode in your BIOS settings if
not already done.
Download and install the newest RDX® Utility software.
Download and load the newest Firmware to your drive.
3057 Release Notes:
Support for greater than 2.2 TB cartridges.
Inquiry data enhancements for manufacturing.
Quantum
Improved TI ASIC support.
USB 2.0 TR000-CNDB-S0BA 9-01996-01 3057 No All
HDD firmware download support updates
Internal
Updates for drive manufacturing parameters.
SCSI command improvements for allocation length
Error handling improvements
2057 Release Notes:
Support for greater than 2.2 TB cartridges.
Inquiry data enhancements for manufacturing.
Quantum
Improved TI ASIC support.
USB 2.0 TR000-CTDB-S0BA 9-01997-02 2057 No All
HDD firmware download support updates
External
Updates for drive manufacturing parameters.
SCSI command improvements for allocation length
Error handling improvements
You can obtain the latest version of the RDX® Utility and firmware available for your RDX® Dock from the Quantum support site:
http://www.quantum.com/serviceandsupport/softwareanddocumentationdownloads/RDX® /index.aspx
RDX® is now capable of providing a fixed disk mode that allows RDX® removable storage to be used with Windows Backup.
Use the RDX® utility software (version 1.54 or later) to configure RDX® in fixed disk mode. The software is available on the RDX® download section
of the Quantum Support website. The latest firmware should also be downloaded and installed prior to configuring fixed disk mode.
If the host does not support larger commands, the device may not be accessible after the firmware update. The device will not be accessible even
without a 3TB cartridge inserted in this case. This may prevent you from downgrading firmware to a previous release.
To configure your host motherboard SATA ports for support of 3TB RDX® cartridges and updated RDX® SATA firmware please ensure you are using an
Intel HBA and your host SATA port is configured in AHCI mode in the BIOS. Please ensure the BIOS is not configured for ATA, "Legacy" SATA operation
or RAID operation.
The SATA RDX® dock should not be used with any SATA HBA configured for RAID.
HBAs based on the Silicon Image 3132 (the Rosewill RC-211) have been tested and confirmed to support RDX® 3TB cartridges. However, the Silicon
Image 3132 (the Rosewill RC-211) has one known issue related to reboot. The server may need to be powered off and back on to detect the RDX®
device after server reboot in some hardware configurations. If you observe this problem you may also try moving the RC-211 to a different PCIe slot
as this has also been found to resolve the issue.
Do not attempt to use any other HBA with SATA release firmware 0083 or later. The only supported HBA configurations are Intel AHCI and
Rosewill RC-211 Silicon Image 3132.
If you are unable to access the RDX® device after verifying your host SATA port configuration you will need to move your RDX® SATA device to
another supported system or configuration to complete firmware downgrade to a previous version. You will not be able to access 3TB cartridges
unless your host system configuration operates with SATA firmware revisions 0083 or later via a supported HBA configuration and a BIOS setting (if
necessary) to configure AHCI support on any motherboard SATA ports used.