MSAN

kegalle 111

ratnapura 77

avissawella 77

Work Group

CNR -customer not ready

CCB - Coin BOX

ENT SALES - enterprise sales

SW - Switch

LEA - local exchange area

Ordt Type

CREATE - newly (only one service-PSTN)

CREATE-OR – adding one more for PSTN (data or peo tv)

MODIFY-LOCATION - remove and relocate

CREATE-RECON - first refuse and then reconnect

DESIGN CIRCUIT : draw the circuit by CSU based on sales man details

Survey facilities : may be survey problem

CSU -

Task Name

UPDATE CIRCUIT - update after receiving from CSU -

SOP_PROVISION - Switch auto provision

CHANGE VOICE PORT: switch change voice port

PROVISION IDD: switch function

SOP_PROVISION:

WO FOR MDF : MDF wiring (may be between voice card and DSLAM)

MODIFY SERVICE: upgrade to double play or double play to triple play

WO FOR OSP :

WO FOR OSP + MDF:

IDENTIFY FACILITY : check whether server can be given and what type of service can be given and
locations are available or nor ..DPs…

CONSTRUCT OSP LINE : line from DP

What is Service Type?

MAKE MDF X CONNECT:

CONSTRUCT OSP LINE:

MAKE MDF X CONNECT:

What is NTU:

WO Age : when WO is initiated

SOD Age : after it comes to our side

Where Mini OPMC located :

Ratnaputa contractors

Sierra :

Enkay :

USS :

SSD: small scal development

DP : 10 users (10 pair)

SLT Services: sample checking

Who are the contractors

Difference of contractor 1 and 2

Difference of WGName and WG Group

Within 500m only new connection charge

Distance between two poles 40m

Over additional per 100m

Ploe – 4 DGM

Pole 5 – GM

Contractor : new connection, removal,

FTTH maintenance and project : contractors

Windya :

ADSL :

CDMA:

Data connections also done by new connection staff

PSM : provincial sales manager

PABX customers are very important and need to give more attention on this

FTTH connection : done by contractor,Daimaie,Luminex,3opp

Pending delete: customer refuse

Peo TV:

Ratnapura: DIT Kulasiri (0714177362)

Manike Nadungamuwa <manike@slt.com.lk> Back office manager

IPT Anushka (0714297186)

Kegalle : DIT Jayakodi (0714177391)

Asanka (0714297170)

Ashoka Chandrakanthi ashokac@slt.com.lk Back office manager

Avissawella : DIT windya (0714177384)

Rasangika Karunarathna rasangika@slt.com.lk Back office manager

Call center : talk to customer for customer confirmation (it is old , may be system problem)

CNR : customer not ready :

SUB MGMT : ADSL NOC may be (CEN-ADSL)

MDF wiring – Wiring between NB and BB

Jayakodi:

Erect