Abstract: The importance of construction industries has increased significantly in developing countries because of rapid urbanization. Lack
of construction management (CM) skills is one of the main risks for project stakeholders in developing countries. Therefore, developing coun-
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tries need to create training programs and establish laws and regulations to enhance CM skills. As CM has many functions, it is necessary to
prioritize them appropriately. In this study, a survey of practitioners in the Cambodian construction industry was conducted to determine their
perceptions of CM and the most important CM function. According to the analysis of data from146 surveys, the study found that safety man-
agement is the most important CM function. Considering that the problems faced by developing countries with regard to the construction
industry are similar, this study can help developing countries prioritize CM functions to develop training programs, laws, and regulations that
improve their construction industries. DOI: 10.1061/(ASCE)ME.1943-5479.0000609. © 2018 American Society of Civil Engineers.
Author keywords: Construction management; Developing country; Safety management; Cambodia; Construction; Construction training.
Table 1. Construction and Project Management Functions Taught in Leading Construction Management and Project Management Organizations
Table 2. Construction Management Functions, Descriptions, and Abilities and Activities for the Survey
project operation and budget planning prior to the start - Ability to establish a control plan and determine the
of projects operation range of the projects
Project cost management Used for increasing economic and financial efficiency - Budget estimation for various project phases
through estimation and analysis on an investment - Account management of the budget
made for a project and running the project within a
budget limit
Process control Used to allocate various resources, such as human - Management of project schedule
resources, materials, and equipment, for achieving the - Management of the distribution of resources and the
effective project management workforce
Project information management Used to integrate and process management informa- - Ability to manage detailed information and provide
tion and provide relevant information in a timely man- the appropriate project information to the stakeholder
ner to be a useful tool for effective decision making - Ability to create computerized documentation
management
Risk management Used to identify factors causing adverse impacts on - Ability to understand the process of identifying,
project cost, duration, and quality and to manage the assessing, and managing the risk factors before they
factors that minimize these impacts cause adverse impacts on project performance
- Ability to understand the solution for resolving
conflicts
Contract management Used for establishing a construction ordering plan; the - Ability to understand the pros and cons of key con-
selection of the architect and/or contractor, prequalifi- tract types and to establish appropriate contract
cation judgement standard, construction management strategy
rule, and project delivery method; and for the execu- - Ability to solve any conflict that arises from contract
tion of bidding and awarding, analysis of claims, and revision
responses to disputes
Quality management Used to maximize the customer’s satisfaction, it - Ability to establish quality assurance plan in accord-
includes quality assurance and control ance with the ISO
- Ability to conduct quality control and inspection
Safety management Used to develop and implement a safety plan and - Ability to establish safety plan and accident preven-
rules, it includes safety management supervision, site tion plan
checks, and correction measures for various stakehold- - Ability to conduct safety audit and education
ers participating in construction
Environment management Used to establish and follow standards that protect - Ability to analyze environmental problems during
environment when executing construction and manag- the preconstruction phase and establish effective disas-
ing a pleasant work environment ter prevention methods
- Ability to prevent environmental pollution by estab-
lishing a construction waste management plan
Design management Used for design standard document development, - Ability to examine and evaluate the design propriety
value management, design book approval process, and specifications
design quality control, and change management - Ability to manage the design revisions and under-
stand the process involved
Materials management Used for establishing material procurement plan and - Ability to manage material procurement and pur-
for managing material purchase schedule, material in- chase schedules
formation, and equipment quality - Ability to manage material quantity and quality
control
Stakeholder management Used for managing contracts among project stakehold- - Ability to manage the amount and timing of progress
ers, establishing plans to select and manage subcon- payments for key stakeholders such as subcontractors
tractors and suppliers, and implementing plans and suppliers
- Ability to understand the bidding and awarding proc-
esses to select key stakeholders such as subcontractors
and suppliers
The purpose of the survey was to evaluate the perceptions of CM respondents, perception level of CM, degree of importance attrib-
levels among Cambodian construction industry practitioners and to uted to each CM function, and questions about CM education. In
identify the major CM functions that these practitioners perceived the “General Information” section, the questionnaire asked the re-
as necessary for the industry. The information from the survey was spondent to identify age, education level, work experience in terms
used to develop a CM training program customized for the of years, and company type such as government agency, construc-
Cambodian construction industry. tion firm, engineering firm, design firm, and material supplier. The
second part inquired about CM perception level. The questions in
CM Functions this section included (1) “Have you heard about CM?” (2) “Do you
think CM is necessary in Cambodia?” and (3) “What do you expect
To develop the survey, the main CM functions had to be identified.
if CM is adopted in Cambodia?”
For this purpose, the research team reviewed various CM training The third part of the survey inquired about the degrees of impor-
programs conducted by various international organizations. It tance of 12 different CM functions. Fig. 1 shows a few of these
reviewed programs offered by the Construction Management items. As shown in Fig. 1, the survey provided descriptions of each
Association of America (CMAA), Project Management Institute CM function from Table 2. Two activities and abilities listed in
(PMI), ASCE, Royal Institution of Chartered Surveyors (RICS), Table 2 were used to ask about the degree of importance of each
and Construction Industry Institute (CII). These institutes have CM function.
gained international reputations for creating and maintaining practi- The fourth part of the survey asked about the willingness of the
cal knowledge in the area of construction-project management. respondent to attend a CM training course and the appropriate time
Table 1 summarizes the contents of the CM training program of the for such a course.
cited institutes. As shown in the table, there were similarities among
the topics taught by these organizations. For example, the courses
of PMI, ASCE, and CII included planning and scope management. Data Collection
Risk management was also taught by various institutes.
According to the contents of Table 1, the authors developed 12 For data collection, the authors participated in the Cambodia
CM functions for the survey. Table 2 lists the CM functions, descrip- Construction Industry (CCI) Expo 2014, held in Phnom Penh,
tions of each, and typical abilities and activities associated with the Cambodia, in December 2014. At this event, various construction
functions. The CM functions in Table 2 were selected based on the stakeholders, including contractors, engineers, material and equip-
contents (Table 1) taught at several institutes. Some of the terms ment vendors, universities, and public institutes promoted their
used in Table 1 were revised for the presentation in Table 2. For services and products. The authors set up a booth at this event.
example, the terms project integration management by project man- Assuming that respondents were unfamiliar with CM, the authors
agement body of knowledge (PMBOK), from PMI, and information tried to describe CM to the best extent possible. In addition to this
Fig. 2. Respondents’ information: (a) education; (b) organization type; (c) work experience
Table 3. Familiarity with Construction Management Table 4. Perceptions of Construction Management as a Necessity for
Cambodia
Question: Have you heard about Construction Number of
Management (CM)? responses (%) Question: Do you think CM is necessary Number of
for Cambodia? responses (%)
Yes, I heard about CM AND know what CM is 68 (48.6)
Yes, I heard about CM BUT don’t know what CM is 39 (27.9) Yes 143 (98.6)
No, I never heard about CM 31 (22.1) No 2 (1.4)
Other 2 (1.4)
booth, the authors visited some public offices, such as the construc- Table 5. Perceptions Construction Management Training as a Necessity
tion division at Phnom Penh Capital Hall and the Ministry of Land for Cambodia
Management, Urban Planning, and Construction. Thus, the authors
collected data from both public and private sectors. Question: Do you think a training program for Number of
CM is necessary? responses (%)
Data from 146 surveys were collected in 3 days during the Expo.
All the respondents reported holding a bachelor’s degree, and Yes, it is strongly necessary 131 (91.6)
approximately 20% reported holding a master’s or higher degree. Yes, it may be good to have one 9 (6.3)
One-third of the respondents had more than 10 years of work expe- I don’t know 3 (2.1)
rience, while another one-third had work experience that ranged No, it may be not necessary 0 (0)
between 1 and 10 years. It’s not necessary at all 0 (0)
Fig. 2 presents a summary of the respondents’ information. Most
of the respondents held a bachelor’s degree or higher. In terms of
work experience, more than one-third of the respondents had
more than 5 years of work experience. Combining these two data had heard about CM. Approximately 50% of the respondents were
points, it was reasonable to assume that the respondents were familiar with CM. It is noteworthy that approximately one-fourth of
educated and were familiar with the construction industry in the respondents had never heard of CM. Thus, it was a reasonable
Cambodia. Furthermore, 40.4% of the respondents were in the conjecture that the concept of CM had not been widely accepted in
public sector, whereas the remaining were in the private sector. the Cambodian construction industry.
With this distribution of the respondents, the research was used For the respondents who did not know about CM, the survey
to compare the importance of various CM functions from the per- provided descriptions from CMAA (2010) and Halpin and Senior
spectives of people from public and private sectors. (2011). After the descriptions, the survey asked whether CM is nec-
essary in Cambodia. The results are listed in Table 4. In all, 98.6%
of the respondents responded that CM is necessary for Cambodia.
Data Analysis Table 5 lists the results for the question about whether CM train-
ing is necessary for Cambodia. More than 90% of the respondents
Using data from the items on 146 completed surveys, the percep- indicated that CM training is strongly necessary.
tions of CM and the perceived levels of importance for 12 different In summary, CM was not widely known in Cambodia. However,
CM functions were investigated. This section of the paper consists people working in the Cambodian construction industry strongly
of two subsections. The first subsection presents the perceptions of agreed about the need for CM in the Cambodian construction
CM, and the second subsection presents the degree of importance industry.
attributed to each of the 12 CM functions described previously.
Importance of CM Functions
Perceptions of CM
The levels of importance of the 12 CM functions described were
The survey included some items about the perceptions of CM. investigated. As presented in Table 2, the survey described two spe-
Table 3 lists the response for the question on whether the respondent cific activities or abilities involved in or abilities related to each CM
ably related to the fact that information technology (IT) infrastruc- stakeholder management were the three CM functions that had
ture has not matured in many developing countries such as higher mean values from the public sector respondents. For the
Cambodia, and people do not recognize the value added by IT. The public sector respondents, process control management had the
standard deviation for quality management had the highest value, highest mean value, indicating that the schedule is the most criti-
meaning that the level of importance for this function varied signifi- cal factor. In contrast, safety management had the highest mean
cantly among the responses. Different stakeholders may have value for the private sector respondents.
assigned different levels of importance to each CM function. For To test the robustness of the mean differences, a series of t-tests
example, those in companies in the private sector may be more con- were conducted, and the results were summarized and are presented
cerned about project cost management, whereas those from public in Table 8. The table includes the results of Levene’s test, which
organizations may be more concerned about safety or environment checks the equality of variances in different sample groups. Except
management. Thus, the results of this study may differ depending for project information management and safety management, the
on the respondent types (i.e., from the private or public sector), significance of the Levene’s test was high. This result shows that it
was reasonable to assume that the variances for the two groups (pri-
vate and public sector) were equal for 10 CM functions. For the 2
Table 6. Overall Results of Perceived Levels of Importance of 12 CM functions for which the significance was less than 0.05, equal
Construction Management Functions variance was not assumed. For all 12 CM functions, as shown in
Standard Table 8, the significance values were higher than the significance
CM function n Mean deviation level, a, of 0.05 for this study. This finding indicates that the differ-
ences in the mean values for the public and private sector respond-
Project plan and scope management 128 5.21 1.34
ents were not statistically significant. Thus, the authors concluded
Project cost management 128 5.41 1.38
that safety management was the most important CM function for
Process control management 129 5.45 1.25
the Cambodian construction industry, and this finding was consist-
Project information management 129 5.16 1.27
ent regardless of the type of organization or respondent. Although
Risk management 129 5.30 1.38
all of the significance values in Table 8 were higher than 0.05, it is
Contract management 129 5.22 1.29
noteworthy that 3 CM functions, environmental management,
Quality management 127 5.43 1.44
design management, and materials management, had substantially
Safety management 129 5.58 1.38
low significance values. For these CM functions, the mean values
Environment management 129 5.35 1.41
for the private sector were higher than those for the public sector. It
Design management 128 5.42 1.22
was reasonable to think that materials management and design
Materials management 127 5.35 1.34
management were more important for the private sector than public
Stakeholder management 125 5.39 1.28
sector employees; however, it was counterintuitive that the private
Table 7. Level of Importance for 12 Construction Management Functions According to Respondents by Public and Private Sector
management Not assumed N/A N/A −0.443 106.8 0.658 −0.1058 0.2385 −0.5787 0.3671
Risk management Assumed 0.276 0.601 −1.531 107 0.129 −0.3869 0.2527 −0.8879 0.1140
Not assumed N/A N/A −1.521 100.9 0.131 −0.3869 0.2543 −0.8915 0.1176
Contract management Assumed 0.006 0.938 −0.625 107 0.534 −0.1559 0.2497 −0.6509 0.3390
Not assumed N/A N/A −0.625 104.2 0.534 −0.1559 0.2496 −0.6510 0.3391
Quality management Assumed 1.363 0.246 −1.172 105 0.244 −0.3128 0.2668 −0.8418 0.2162
Not assumed N/A N/A −1.160 97.1 0.249 −0.3128 0.2696 −0.8478 0.2222
Safety management Assumed 8.793 0.004 −1.463 107 0.146 −0.3736 0.2553 −0.8797 0.1326
Not assumed N/A N/A −1.431 90.6 0.156 −0.3736 0.2610 −0.8921 0.1449
Environment management Assumed 1.020 0.315 −1.913 107 0.058 −0.4802 0.2510 −0.9777 0.0174
Not assumed N/A N/A −1.875 92.0 0.064 −0.4802 0.2561 −0.9888 0.0285
Design management Assumed 0.709 0.402 −1.847 106 0.068 −0.4310 0.2333 −0.8937 0.0316
Not assumed N/A N/A −1.825 96.8 0.071 −0.4310 0.2362 −0.8997 0.0377
Materials management Assumed 2.695 0.104 −1.720 105 0.088 −0.4396 0.2556 −0.9465 0.0673
Not assumed N/A N/A −1.686 90.8 0.095 −0.4396 0.2608 −0.9576 0.0784
Stakeholder management Assumed 0.638 0.426 0.148 104 0.883 0.0377 0.2552 −0.4684 0.5438
Not assumed N/A N/A 0.147 97.1 0.884 0.0377 0.2571 −0.4725 0.5480
Note: CI = confidence interval; DOF = degrees of freedom; N/A = not applicable; Sig. = significance.
sector had higher mean values for environmental management than findings were consistent regardless of the type of organization to
the public sector and that the mean difference had a substantially which the respondents belonged.
low significance value of 0.058. Further investigation may be nec- Safety management was determined to be the most important
essary for understanding this result. CM function for the Cambodian construction industry. Typically,
issues related to safety in developing countries are more severe than
those in developed countries (Koehn et al. 1995; Kheni et al. 2010).
Developing countries witness a higher number of and more severe
Discussion and Conclusion
accidents than developed countries do. Bureaucracy, ineffective
institutional structures for implementing occupational health and
In this study, the perceptions of CM and the CM functions
safety, and lack of training programs were cited as the main causes
deemed important by practitioners in the Cambodian construction
for this poor performance (Koehn et al. 1995; Kheni et al. 2010). To
industry were investigated. By analyzing the data collected from
improve safety management performance, it is very important for
146 surveys, the authors found that people working in the con- the government to take the lead in developing a training program
struction industry in Cambodia were not very familiar with CM and enhancing safety-related regulations.
but strongly agreed to statements that CM was needed. Among The main contribution for the results of this study is in helping to
the various CM functions, safety management was regarded as understand the construction market in developing countries. As
the most important CM function for the Cambodian construction mentioned in the “Introduction” section, the construction market in
industry. Process control management and quality management developing countries has expanded substantially. Because of finan-
were ranked the second- and third-most important CM functions. cial limitations, the involvement of international project stakehold-
Because different stakeholders for a construction project may ers was inevitable. From the perspective of foreign investor, lack of
have different preferences regarding CM functions, it is possible construction-project management skills in developing countries is
that the results were influenced by the type of stakeholder group. an important risk. Developing countries need to enhance their CM
This study tested this possibility by splitting the respondents skills by developing training programs and establishing laws and
into two groups: public sector practitioners who manage the con- regulations. However, because of the numerous CM skills required,
struction industry and serve as project owners, and private sector it is necessary to prioritize the CM functions and to initiate enhance-
practitioners, including contractors, designers, and engineers. ment of the skills accordingly. The results of this study can help
The results of t-tests revealed no statistically significant differ- developing countries in establishing a training program to improve
ence between the responses of public sector practitioners and CM skills. Some researchers may raise the question of whether the
those of the private sector. Thus, this study confirmed that the results of this study apply only to Cambodia. In fact, project
why and how safety management was perceived as the most impor- McLean, VA.
tant CM function. Case studies about how safety is managed for Elkhalifa, A. (2016). “The magnitude of barriers facing the development of
construction projects in Cambodia might be useful to understand the construction and building materials industries in developing coun-
the current status further and to establish an education program for tries, with special reference to Sudan in Africa.” Habitat Int., 54(3),
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management and other CM functions, the role of the government is Fan, R. Y. C., Ng, S. T., and Wong, J. M. W. (2011). “Predicting construc-
substantially important. Political willingness and commitment of tion market growth for urban metropolis: An econometric analysis.”
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