SCOTT CINOGLU

INFORMATION TECHNOLOGY SPECIALIST

sayatcinoglu@gmail.com | (323) 273-7653 | Los Angeles

SKILLS EXPERIENCE
SCCM
Image Deployment IT Administrator - Native Instruments
Asset Management March 2018 - Present
Digium Switchvox VoIP Phone System Provides on-site support to all users in the LA office. Monitors and maintains all servers
Active Directory Management and network infrastructure. Assists users with all ticket requests and manages inventory
Toshiba PBX Phone Systems and all assets. Creates and removes LDAP user accounts. Image machines. Repairs
Safety, Compliance & Security Awareness and replaces hardware as needed. Manages VOIP system for Polycom phones.
Risk Management/Assessment Provides strategies to implement technologies in order for users to work in a more
Disaster Recovery productive, effective and efficient manner.
Problem Solving
Jr. Systems Admin - Squar Milner LLP: Certified Public Accountants
Mobility
November 2017 - March 2018
Flexibility
Documentation of Procedures
Help Desk Technician II - Squar Milner LLP: Certified Public Accountants
Quadrilingual: English, French, Armenian & Turkish
March 2016 - November 2017
Provides 24-hour remote support and on-site support. Closes and resolves a
NETWORKING
minimum of 300 tickets per month by troubleshooting hardware, software and
Network Troubleshooting
network issues. Performs maintenance and applies upgrades for various software on
Network Development
a global network scheme. Provides strategies to implement technologies in order for
Router Configurations users to work in a more productive, effective and efficient manner. Prioritizes issues
Firewall Configurations which require on-site support at various locations.
Exchange ActiveSync
Maintains and monitors all assets within the firm. Completes systems administration
tasks on servers including Exchange ActiveSync mail server, file servers on Microsoft
SOFTWARE
Windows Server 2003, 2008 r2 and 2012. Maintains and works with Toshiba PBX &
Microsoft Office Applications
Digium Switchvox VoIP phone systems. Develops and documents knowledge-based
Sophos Antivirus Solutions
tutorials and solutions. Provides IT staff training.
VMware Technologies
Remote Desktop Connection
Computer Analyst [Contractor] - ConnectUNow
Cisco VPN
PowerShell October 2015 - February 2016
Solved computer related issues including malfunctions and program problems.
Bit9 Security Platform
Performed troubleshooting on hardware, software and network issues. Tested,
WASP Asset Management
maintained and monitored computer programs and systems. Analyzed information
ConnectWise
processing or computation needs and designed computer systems using techniques
Spiceworks such as structured analysis, data modeling and information engineering. Developed
and documented system design procedures, test procedures and quality standards.
HARDWARE
Cabling
Assemble/Disassemble Computers Computer Analyst - Guru Digital Media/Signtronix
Troubleshooting Computer Equipment & Components January 2015 - September 2015
Network Components (switches & routers) Ensured customer satisfaction with call center support and remote assistance.
Re-imaged computers and performed troubleshooting and repairs on work stations
OPERATING SYSTEMS and network printers. Provided technical support for Windows XP and Windows 7
Windows XP/Vista/Windows 7, 8, 10 work stations.
Microsoft Windows Server 2003, 2008 r2, 2012
Linux Desktop Ubuntu IT Specialist [Self-Employed Contractor] - S.C.I.T Computer Security
Fedora January 2004 - December 2014
macOS [Clients: Nutri-Tech, Fitness Evolution, GiGi Coffee Shop, Pacific Western Bank]
Ensured all clients’ technology needs were met by providing assistance with
EDUCATION software/hardware installations, repairs and remote support. Implemented
A.S. in Network Systems Administration, ITT Tech antivirus solutions and performed network systems setup and maintenance.