Schneider Electric

Guest Room Management Solutions

Enhanced experience for your guests.
Improved efficiency for your hotel.

Make the most of your energy

SM
 Provide a comfortable guest room environment
that improves your bottom line

2 | Schneider Electric Guest Room Management Solutions

It starts with the comfort and experience
of your guests
Schneider Electric guest room management solutions are
designed to put your guests in control for an experience they
will remember Offered globally,
our guest room
What makes the perfect guest room? It’s an environment that makes your guests feel at home, management
whether they’re local travelers or visiting from afar. It’s an environment where you can personalize solutions enable
their experience with a welcome message displayed in their room, in their native language. you to improve
operations and
It’s a room where your guests are greeted with a comfortable temperature and can enjoy simple reduce costs
room control to create exactly the ambience they want. It’s a room with no complexities, just pure while increasing
delight and gratification. guests’ control
and comfort.
It’s a room where every detail has been attended to, where each one of its elements contributes to
the guest experience. This includes enjoying advanced technology such as temperature and lighting
control, digitization, and multimedia experiences — all with a solution that complements your hotel
through elegance, sophistication, and customization.

Schneider Electric™ guest room management solutions help you deliver all of this with powerful
smart room controllers that offer multi-language support and elegantly designed products that
blend beautifully with your decor.

Schneider Electric  Guest Room Management Solutions | 3

Drive efficiency while your guests are away
On average, guests spend less than eight hours per day in their rooms. When unoccupied, the guest
room is often left with the heating, ventilation, and air conditioning (HVAC) and lights on. That’s wasted
energy and money. You can now turn that into an opportunity with Schneider Electric guest room
management solutions.
Room
conditions adjust According to ENERGY STAR®, hotels in the United States spend $2,296 (approximately €1,600) per
automatically available room each year on energy — this represents 6 per cent of all operating costs. Guest room
using presence management solutions help you reduce those costs. Saving 10 per cent would have the same financial
detectors and effect as increasing the average daily room rate by $0.62 (approximately €0.45) in limited-service hotels
door contacts and by $1.35 (approximately €1) in full-service hotels. These numbers are often even higher in parts of the
that determine world where air conditioning is used extensively.
when guests are
away and when Schneider Electric guest room management solutions use a combination of presence detectors and
they return. door contacts to automatically detect whenever a room is unoccupied, adjusting room conditions while
guests are away and quickly restoring those settings as soon as they return.

Our solutions drive greater hotel efficiency and savings. And it’s all seamless to the guests — they are
simply greeted by the finest comfort and guest room experience.

Occupied Example:
status Waiting to detect movement in the room 22 ºC

Standby Example:
status Occupied until door 20 ºC
opens/closes and no
more movement is
detected inside
Unoccupied the room Stay in standby for Example:
status a configurable time 16 ºC

Door open Door close

Initial state Presence detected by Unoccupied Presence detected

at power up passive infrared (PIR) device time elapsed by PIR device

Typical heating control sequence of a stand-alone guest room

4 | Schneider Electric Guest Room Management Solutions

Bridge the gap between guest rooms and
the rest of your hotel
Why stop with the guest room? Schneider Electric solutions put hoteliers in control with advanced yet
simple-to-use technology that extends beyond the guest room itself. By connecting the guest room
with other systems, it can act in an even smarter way. For instance, check-in and check-out information
coming from the property management system (PMS) will be taken into account to manage the
sequence of operations for better comfort and efficiency. Guest rooms
often represent
more than 70
per cent of the
Occupied
status
Example:
22 ºC
floor space of a
hotel — now you
Occupied until door opens/closes can have visibility
Standby
status
and no more movement is detected
inside the room
Example:
20 ºC into all of that
space and more.
Stay in standby for a configurable
Unoccupied time or guest checkout Example:
status 16 ºC

Door open Door close Door open Door close

Presence detected Presence detected Presence detected

by PIR device by PIR device by PIR device

Initial state Check-in command Unoccupied time elapsed Check-in command

at power up activates PIR detection or check-out command activates PIR detection
(PIR ignored) deactivates PIR detection

Typical heating control sequence of a PMS-connected guest room

Schneider Electric  Guest Room Management Solutions | 5

Choose the right solution for your hotel
Schneider Electric is uniquely positioned to offer the right solution
that will suit your needs, objectives, and budget. Whether you
require a wireless guest room management system that’s easily
installed, a larger system that’s integrated with your existing
building management system (BMS), or a solution that allows
for advanced control of individual rooms — we have a solution
that fits your hotel and can improve your bottom line.

Go wireless for advanced communications and limited infrastructure costs

Choosing a wireless solution will allow you to optimize your installation costs in an existing hotel with
minimal impact to daily operations. For simple requirements, you can create a small wireless guest room
management system that will give you the visibility and control over all your rooms without impacting an
existing BMS. And our solution is fully scalable, so you can plan for future renovations that will connect
it to your existing BMS or to a state-of-the-art BMS from Schneider Electric.

StruxureWare™ Building Operation

Room 101
BMS

Room 102

PMS Automation Server MPM-GW

Room 103

Wireless guest room management architecture

Go wired for seamless integration into the BMS

When wired directly to the BMS, our guest room management solution becomes a seamless extension
of all your hotel systems. The solution is natively incorporated into our SmartStruxure™ solution BMS,
offering a simple and quick integration. It also communicates with your hotel’s PMS for advanced
functionalities and can be used as part of a complete Schneider Electric EcoStruxure™ architecture.

StruxureWare Building Operation

Room 101

BMS
Room 102

Room 103
PMS Automation Server

Lobby

Guest room management architecture as part of the BMS

6 | Schneider Electric Guest Room Management Solutions

For guest comfort, the sky is the limit
For advanced solutions, an open-protocol, multi-purpose manager (MPM) can be installed in every
guest room. Our MPM device builds a robust, added-value solution that ensures your guests enjoy a
unique experience, enticing them to revisit your hotel in the future. Allow
Schneider Electric
The MPM device communicates with an advanced lighting control system that provides a scene to customize a
control, creating a pleasant ambience by leveraging the perfect combination of lights and dimming. solution that fits
the unique needs
Taking advantage of open standards, the MPM is the key link between the engineering and the IT of your hotel
world. Guest rooms can be connected to the back-end systems. The MPM can also be part of the and budget.
entertainment system, controlled from a tablet in the room or from your guests’ own devices. With a
tailor-made approach, this level of room control is designed for luxury and boutique hotels that want to
provide the ultimate in-room experience for their guests.

StruxureWare Building Operation

BMS

PMS Automation Server

MPM-UN MPM-UN

Room 101 Room 102

Advanced room automation for luxury hotels

Schneider Electric  Guest Room Management Solutions | 7

Discover benefits you can measure
With powerful room controllers and seamlessly integrated solutions,
Schneider Electric guest room management enables you to realize
significant financial savings throughout the installation, operation, and
maintenance of your hotel. Further savings can be achieved by adding
advanced services such as building analytics and optimization.

> Typical 12- to >E

 nergy savings > A 10% energy
24-month of 25% to reduction is
payback 44% through equivalent to
period occupancy an increase
detection and in the daily
temperature room rate by
standby 0.62 USD (0.45
EUR) in limited-
service hotels
and by 1.35 USD
(1 EUR) in full-
service hotels
(ENERGY STAR
report for the
US market)

8 | Schneider Electric Guest Room Management Solutions

Optimize your hotel’s performance
Enhance guest services
Guest room management improves staff productivity on behalf of your guests. Staff can easily see
when rooms are unoccupied. The front desk can prepare room settings while guests are checking
in and understand the room environment when they receive a call from the guest. Schneider Electric
guest room
Provide a safer environment management
solutions allow
The engineering team can start managing the entire property, whether they are on-site or remote. you to focus on
With alarm notification, they become much more responsive and can act before the guest is even what matters
aware of a problem. With trending and reporting, they can be more proactive with equipment most — your
maintenance and ensure the best continuity of services for the property. guests.

Achieve simplicity and sustainability at the same time

Full visibility of your energy use will enable you to improve operations and reduce costs while
increasing guest control and comfort. Through our simple yet powerful guest room management
solutions, you can remotely monitor and control HVAC, lighting, and metering systems to ensure
your hotel is always operating at peak performance.

Improve revenue and brand awareness

Leverage the intelligent features of our solution to increase sales as well as your brand recognition.
For example, display an invitation on the room controller in each guest room for happy hour in the
lounge. Or proudly display your logo as the standby image to promote your hotel’s brand.

Schneider Electric  Guest Room Management Solutions | 9

 Global expertise you can rely on

10 | Schneider Electric Guest Room Management Solutions

Proven in hotels worldwide
As the architects of efficiency, Schneider Electric delivers intelligent energy management solutions to
thousands of hotels around the world. Here are a few examples:

Hilton Copenhagen Airport, Copenhagen, Denmark

Hilton trusted Schneider Electric to install sophisticated monitoring and control tools to keep its automation
subsystems running smoothly. The integrated HVAC solution triggers the hotel’s booking system to adjust
temperatures appropriately when guests check in and out. The solution provides Hilton with an efficient way
to continually control energy costs for unoccupied rooms.

Hilton Americas-Houston, United States

The Hilton Americas-Houston hotel is the area’s largest convention hotel and one of the most energy-efficient
in the world. The contemporary 24-storey facility offers 1,200 guest rooms and over 8,000 m2 of meeting
space. ‘Schneider Electric’s ability to seamlessly communicate to third-party manufacturers and the full
programmability of all levels of its controllers allowed us to meet Hilton’s interoperability requirements’, said
Dan Travis from ENCO, the Schneider Electric partner that implemented this solution for Hilton Americas.

Landmark Hanoi Hotel, Vietnam

The tallest building in Vietnam uses Schneider Electric SE7000 Series room controllers to manage its 800
guest rooms and service apartments. All are connected to a Schneider Electric building management
system that drives efficiency in the 46 000 m2 of the building. Information is exchanged with the property
management system to ensure optimized energy savings.

Westin Washington National Harbor Hotel, Maryland, United States

Westin® Washington National Harbor hotel utilizes Schneider Electric solutions for pump and fan
applications used in heating, ventilation, and air conditioning that communicate with a building management
system. These solutions save the Westin Washington National Harbor hotel 26 per cent in energy costs.

Westin Resort, Macau

The Westin Resort, Macau, a 33 000 m2 property, is operated by a Schneider Electric building management
system. Westin’s Chief Engineer, JoJo Estrada, said that ‘every dollar that I save in energy use goes right
into the gross operating profit. Hotel occupancy is very dynamic … the occupancy of the hotel changes.
Sometimes there are floors that don’t have guests. If 60 per cent of the hotel is vacant, I don’t need to run
the HVAC there’.

Active Energy Management™ architecture from Power Plant to Plug™

Integrated Domain Management and Control Solutions

Power Management Remote Enterprise

Energy monitoring Local LV/MV protection and control Supervision Performance
Electrical distribution Intelligent power and motor control Management
Renewable energies Electric vehicle charging
Consistent power quality

Process & Machine Management

General machine control Lift and escalator control
Pump and fan control Windmill and solar panel control

Integrated Site
IT Room Management Supervision
Uninterruptible power supply Racks and PDUs
Critical power

Building Management
Guest room management Lighting control
HVAC control

Security Management
Access control Fire safety
Video surveillance Intrusion detection

Interoperable and Open to Third-Party Systems

Schneider Electric  Guest Room Management Solutions | 11

The global specialist in
energy management™
Between energy generation and its usage, Schneider Electric provides technology and integrated
solutions to optimize energy management in markets like Energy & Infrastructure, Industry, Data
Centres, Buildings, and Residential. With a unique portfolio in electrical distribution, industrial
automation, critical power and cooling, building management, and security, Schneider Electric is the
only global specialist in energy management and a world leader in energy efficiency.

Our company by the numbers:

¤23.6 billion in sales in 2013
150 000+ employees in more than 100 countries
44% of revenue in new economies
200+ factories around the world
11 000 R&D engineers in the world

©2014 Schneider Electric. All Rights Reserved. Schneider Electric, SmartStruxure, EcoStruxure, StruxureWare, Active Energy Management, Power Plant
to Plug, The global specialist in energy management, and Make the most of your energy are trademarks owned by Schneider Electric Industries SAS or
Visit www.schneider-electric.com/hotels for more its affiliated companies. All other trademarks are the property of their respective owners. • www.schneider-electric.com • 998-1243216_GMA-GB

information about our high-performance buildings

solutions and to view our EcoStruxure architectures.

Schneider Electric Americas Schneider Electric EMEA Schneider Electric Industries SA

Boston ONE Campus Jägershillgatan 18 13th Floor, East Wing, Warwick House,
800 Federal Street SE-213 75, Malmö, Sweden Taikoo Place, 979 Kings Road,
Andover, MA 01810-1067 Tel: +46 (40) 38 68 50 Quarry Bay, Hong Kong, SAR
Tel: +1-978-794-0800 Tel: +852 2980 8528

June 2014