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16/07/2018 spreadtrum errors and how to resolve them - Flash Stock Rom

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SPREADTRUM ERRORS AND HOW TO RESOLVE THEM


Home (https:// ashstockrom.com) / Tools (https:// ashstockrom.com/category/tools/) / spreadtrum errors and how to resolve them

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Spreadtrum Communications, Inc. (展讯通信有限公司 is a Chinese fabless semiconductor company which produces chipsets for Smart
phones. These Spreadtrum Chips used by Companies like Maxx, Acer, Huawei, Lenovo, Micromax, Lava, Coolpad for their phones. O cial Site
(http://www.spreadtrum.com/en/index.html)

Message: The Spreadtrum Tab / Phone doesn’t respond to power button or only vibrates after pressing the power button or only vibrates after
pressing the power button but doesn’t come on

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16/07/2018 spreadtrum errors and how to resolve them - Flash Stock Rom

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Meaning: The OS is either corrupted or there’s no power to boot the Spreadtrum Tab / Phone

Solution:

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Make Sure the battery is well charged


Re- ash the pac le

Research/Upgrade download tool does not show waiting…..instead,the Spreadtrum Tab / Phone just charges

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Message: After you click start and connect the Spreadtrum Tab / Phone to the Computer, the tool doesn’t show waiting.instead,the Spreadtrum
Tab / Phone begins charging or shows a charging sign.you could sometimes get the USB connection disconnection sound on the Computer

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Meaning: The Spreadtrum drivers have not been properly associated with device

Solution

Launch Device manager(Right-click My computer>Select Manage)

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16/07/2018 spreadtrum errors and how to resolve them - Flash Stock Rom

Connect the Spreadtrum Tab / Phone to the Computer via a USB Cable,Device manager should refresh
Take note of what the Spreadtrum Tab / Phone is detected as (often as Unknown or Spreadtrum under other devices)
Right-click whatever the Spreadtrum Tab / Phone is detect as and select Update Driver Software…
Select Let me pick from a list of device drivers on my computer for driver software
Click Next
Click Have Disk
proceed with the Spreadtrum(SCiUZS) driver installation steps described at  and click Yes if you get https://forum.hovatek.com/thread-827.html 
(https://forum.hovatek.com/thread-827.html)an Update Driver warning

progress bar stuck at waiting

Message: After clicking Start Downloading and connecting the Spreadtrum Tab / Phone,the progress bar gets stuck Waiting…

Meaning: The tools is having problems nding the Spreadtrum Tab / Phone

solution:           

Make Sure the Spreadtrum Tab / Phone is switched o with a charged battery inside before connecting to Computer for ashing
Make Sure to install spreadtrum drivers before ashong ( see more (https://forum.hovetek.com/thread-827.html)))
Try using a di erent USB Cable, port or Computer
Try holding the volume decrease button while connecting to Computer  for ashing. You could try the volume increase button also

 Failed:NV data read in Spreadtrum Tab / Phone is crashed

Message:Failed:NV data read in Spreadtrum Tab / Phone is crashed

Meaning:The NV items(Calibration) are Causing a clash

Solution:

Follow this guide @  Hovatek (https://forum.hovatek.com/thread-2718.html)

USB device not recognized  

Message: USB device not recognized prompt at system tray after connecting the Spreadtrum Tab / Phone (often due to interruption,hardware
or driver problems)

Solution:    

Try a di erent USB Cable, port or Computer


Re-install Spreadturm drivers
Make Sure the Spreadtrum Tab / Phone is switched o before connecting to Computer for ashing (take out the battery and slot back in to be
sure)

Failed:Operation failed

Message:Failed:Operation failed error during ashing


Meaning:An error was encountered during ashing

Solution:

ash one le at a time (fdl 1 & 2 are required so the third will be selected One By One from the remaining les)
Make Sure the ashing process isn’t interrupted by a shaky USB Cable/port
Try Current version of Research Download tool
Try a di erent pac le

Failed:download size error

Message:Failed:download size error

Meaning:There was a problem ashing a le to its assigned partition due to its size

Solution:

Flash one le at a time(fdl l & 2 are required so the third will be selected One By One from the remaining les)
Make Sure the ashing process isn’t interrupted by a shaky USB Cable/ port
Try Current version of Research Download tool
Try a di erent pac le

Failed:download size error

Message:Failed:download size error

Meaning: There was a  problem ashing a le to its assigned partition due to its size
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16/07/2018 spreadtrum errors and how to resolve them - Flash Stock Rom

Solution:

Flash one le at a time(fdl 1 & 2 are requred so the third will be selected One By One the remaining les)
Try a di erent pac le
Use the Current version of Research Download tool or Upgrade Download tool(V r2.9.9008 and above)

Downloading failed:wait input time out/remote data too large

Message:Downloading failed:wait input time out

Meaning:A timeout was reached as a result of the ashing process taking too long

Solution:                         

Use the Current version of Research Download tool or Upgrade Download tool(Vr2.9.9008 and above)

Failed incompatible partition

Message:Failed incompatible partition

Meaning:There was an error ashing to certain partitions

Solution 

Use the Current version of Research Download tool or Upgrade Download tool(Vr2.9.9008 and above)
Flash one item at a time(fdl 1 & 2 are contant)

Stuck at checking Bautrate

Message: Checking Bautrate

Meaning:The tool encountered an error initializing ashing

solution

Disconnect the Spreadtrum Tab / Phone from the Computer,take out the battery and slot back in
Close Research Download/Uograde download tool and relaunch

Failed:bu er error

Message:Failed:decode or verify received bu er error

Meaning:The tool encountered a problem ashing the pac le

solution:

Download the Current version of Research Download or Upgrade Download tool@ See (https:// ashstockrom.com/download-spreadtrum-
upgrade-tool-fully-tested/)

Failed: uart send error

Message:[Removed] Failed: uart send error

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16/07/2018 spreadtrum errors and how to resolve them - Flash Stock Rom

Meaning:The ashing process got interrupted

Solution

Try using a di erent USB Cable or port or Computer


Download the Current version of Research Download or Upgrade download tool @ See (https:// ashstockrom.com/download-spreadtrum-
upgrade-tool-fully-tested/)
Try ashing with Miracle Box
Make Sure to hold the Volume down button when connecting to the Computer for ashing
Try changing the Spreadtrum Tab / Phone’s USB port

The second enumeration port timeout

Message: Failed:The second enumeration port timeout


Meaning:There was an error maintaining communication to the device

solution

Try  using a di erent USB Cable or port or Computer


Image size is over lts partition

Message: Failed: Image size is over its partition

Meaning: One or more of the les in the rmware(pac le) is too large

Solution:

Try a di erent rmware


Untick traditionally large partitions like system and user data

Failed: User cancel

Message: Failed: User cancel

Meaning: The ashing process was interrupted by holding or releasing the volume down button at the wrong time

Solution:

Make Sure to Press and hold the Volume down button when connecting to Computer for ashing and don’t  release till ashing is complete
Failed:!!!GSM Cali in Spreadtrum Tab / Phone is not calibirated.Reseved[7]:0x00000000,[ID=0x2]

Meaning: The tool is unable to read the calibration data o the device or the device isn’t properly calibrated

Solution:

Try a di erent version of Research Download tool or Upgrade Download tool@ See (https:// ashstockrom.com/download-spreadtrum-
upgrade-tool-fully-tested/)

Failed: open port fail

Message: Failed: Open port fail

Meaning: The tool encoutered an error while communicating an with the Spreadtrum Tab / Phone

Solution:

Disconnect the Spreadtrum Tab / Phone from the Computer, take out the battery and slot back in then Make Sure to Press and hold the
Volume down button when connecting to the Computer for ashing

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16/07/2018 spreadtrum errors and how to resolve them - Flash Stock Rom

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COMMENTS

(javascript();)

shubham  at (https:// ashstockrom.com/spreadtrum-errors-and-solutions/#comment-136)


ashing is stuck on system step in upgrade tool

Reply

(javascript();)

Admin  at (https:// ashstockrom.com/spreadtrum-errors-and-solutions/#comment-137)

Make Sure the phone is switched o with a charged battery inside before connecting to PC for ashing

Install Spreadtrum (https://www.dropbox.com/s/97j5umkfj2j2zjh/Spreadtrum-Drivers.7z) driver

Download again all les.

use di erent USB port and pc

Reply

(javascript();)

Welch  at (https:// ashstockrom.com/spreadtrum-errors-and-solutions/#comment-250)


THANKS FOR YOU TUTORIAL MASTER ,BUT I NEED YOUR HELP .WHEN I FINISHED LOADING THE FIRMWARE (MBO c5 rmware) and I press the
play button and i got this “Following les do not exist or their size is zero: boot_logo.bin” pls how do I x this I need your help ASAP.

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16/07/2018 spreadtrum errors and how to resolve them - Flash Stock Rom

Reply

(javascript();)

Admin  at (https:// ashstockrom.com/spreadtrum-errors-and-solutions/#comment-255)


https://forum.hovatek.com/thread-21249.html (https://forum.hovatek.com/thread-21249.html)

Reply

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emay  at (https:// ashstockrom.com/spreadtrum-errors-and-solutions/#comment-337)


can u give password…please

Reply

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Admin  at (https:// ashstockrom.com/spreadtrum-errors-and-solutions/#comment-339)


Model?

Reply

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