START
YES
PROJECT
CREATE PROJECT DEVELOP
EVALUATION APPROVED?
CHARTER PROJECT PLAN
GO/NO GO
AGREEMENT FOR
SERVICES
APPROVED ?
YES
NO
QUALITY OF OPERATION
PREPARE
QUALITY PLAN
PROJECT CLOSEOUT
ACTUAL
CLOSEOUT
ACTUAL BUDGET
CLIENT TEAM SCHEDULE TO
TO PLANNED
SATISFACTION PERFORMANCE PLANNED
BUDGET
SCHEDULE
LESSONS
LEARNED
END