TUGAS MATA KULIAH

PEMODELAN DAN SIMULASI

(IF36309)

Dosen : Dwikeu Novi Asrika

SISTEM ANTRIAN BANK

OLEH :

Oleh:
10115544 Irfan Mukhlis
10115550 Rifki Achmad Faishal

Kelas: IF-13/S1/V

PROGRAM STUDI TEKNIK INFORMATIKA

FAKULTAS TEKNIK DAN ILMU KOMPUTER
UNIVERSITAS KOMPUTER INDONESIA
2017
 Daftar Isi
1 Pendahuluan..................................................................................................................................................... 5
1.1 Tujuan Penulisan Dokumen ....................................................................Error! Bookmark not defined.
1.2 Lingkup Masalah ....................................................................................Error! Bookmark not defined.
1.3 Aturan Penomoran ..................................................................................Error! Bookmark not defined.
1.4 Referensi .................................................................................................Error! Bookmark not defined.
1.5 Deskripsi Umum Dokumen (Ikhtisar) ....................................................Error! Bookmark not defined.
2 Kebutuhan Perangkat Lunak ...........................................................................Error! Bookmark not defined.
2.1 Deskripsi Umum Sistem .........................................................................Error! Bookmark not defined.
2.2 Fitur Utama Perangkat Lunak .................................................................Error! Bookmark not defined.
2.2.1 Kebutuhan Fungsional ....................................................................Error! Bookmark not defined.
2.2.2 Kebutuhan Non Fungsional ............................................................Error! Bookmark not defined.
2.3 Model Use Case ......................................................................................Error! Bookmark not defined.
2.3.1 Diagram Use Case ..........................................................................Error! Bookmark not defined.
2.3.2 Definisi Actor .................................................................................Error! Bookmark not defined.
2.3.3 Definisi Use Case ...........................................................................Error! Bookmark not defined.
2.3.4 Skenario Use Case ..........................................................................Error! Bookmark not defined.
2.4 Spesifikasi Tambahan .............................................................................Error! Bookmark not defined.
2.5 Glossary ..................................................................................................Error! Bookmark not defined.
3 Model Analisis ................................................................................................Error! Bookmark not defined.
3.1 Realisasi Use Case Tahap Analisis .........................................................Error! Bookmark not defined.
3.1.1 Use Case <Sign Up> .......................................................................Error! Bookmark not defined.
3.1.2 Use Case <Log In> .........................................................................Error! Bookmark not defined.
3.1.3 Use Case <Log Out> ......................................................................Error! Bookmark not defined.
3.1.4 Use Case <Kelola Akun> ...............................................................Error! Bookmark not defined.
3.1.5 Use Case <Tampil Jasa> .................................................................Error! Bookmark not defined.
3.1.6 Use Case <Transaksi> ....................................................................Error! Bookmark not defined.
3.1.7 Use Case <Pembayaran> ................................................................Error! Bookmark not defined.
3.1.8 Use Case <Cek Pembayaran> .........................................................Error! Bookmark not defined.
3.1.9 Use Case <Kategori> ......................................................................Error! Bookmark not defined.
3.1.10 Use Case <Kelola Jasa> ..................................................................Error! Bookmark not defined.
3.2 Diagram Kelas Keseluruhan ...................................................................Error! Bookmark not defined.
3.3 Kelas Analisis .........................................................................................Error! Bookmark not defined.
3.4 Paket Analisis .........................................................................................Error! Bookmark not defined.
3.4.1 Identifikasi Paket Analisis ..............................................................Error! Bookmark not defined.
3.4.2 Identifikasi Kelas Analisis tiap Paket .............................................Error! Bookmark not defined.
3.5 Deskripsi Arsitektur ................................................................................Error! Bookmark not defined.
4 Model Perancangan ........................................................................................Error! Bookmark not defined.
4.1 Realisasi Use Case Tahap Perancangan ..................................................Error! Bookmark not defined.
4.1.1 Use Case <Sign Up> .......................................................................Error! Bookmark not defined.
4.1.1.1 Identifikasi Elemen WAE - Logical View ..................................Error! Bookmark not defined.
 4.1.1.2 Identifikasi Kelas Perancangan ...................................................Error! Bookmark not defined.
4.1.1.3 Activity diagram .........................................................................Error! Bookmark not defined.
4.1.1.4 Sequence Diagram ......................................................................Error! Bookmark not defined.
4.1.1.5 Diagram Kelas Perancangan .......................................................Error! Bookmark not defined.
4.1.2 Use Case <Login> ..........................................................................Error! Bookmark not defined.
4.1.2.1 Identifikasi Elemen WAE - Logical View ..................................Error! Bookmark not defined.
4.1.2.2 Identifikasi Kelas Perancangan ...................................................Error! Bookmark not defined.
4.1.2.3 Activity diagram .........................................................................Error! Bookmark not defined.
4.1.2.4 Sequence Diagram ......................................................................Error! Bookmark not defined.
4.1.2.5 Diagram Kelas Perancangan .......................................................Error! Bookmark not defined.
4.1.3 Use Case <Logout> ........................................................................Error! Bookmark not defined.
4.1.3.1 Identifikasi Elemen WAE - Logical View ..................................Error! Bookmark not defined.
4.1.3.2 Identifikasi Kelas Perancangan ...................................................Error! Bookmark not defined.
4.1.3.3 Activity diagram .........................................................................Error! Bookmark not defined.
4.1.3.4 Sequence Diagram ......................................................................Error! Bookmark not defined.
4.1.3.5 Diagram Kelas Perancangan .......................................................Error! Bookmark not defined.
4.1.4 Use Case <Kelola Akun> ...............................................................Error! Bookmark not defined.
4.1.4.1 Identifikasi Elemen WAE - Logical View ..................................Error! Bookmark not defined.
4.1.4.2 Identifikasi Kelas Perancangan ...................................................Error! Bookmark not defined.
4.1.4.3 Activity diagram .........................................................................Error! Bookmark not defined.
4.1.4.4 Sequence Diagram ......................................................................Error! Bookmark not defined.
4.1.4.5 Diagram Kelas Perancangan .......................................................Error! Bookmark not defined.
4.1.5 Use Case <Tampil Jasa> .................................................................Error! Bookmark not defined.
4.1.5.1 Identifikasi Elemen WAE - Logical View ..................................Error! Bookmark not defined.
4.1.5.2 Identifikasi Kelas Perancangan ...................................................Error! Bookmark not defined.
4.1.5.3 Activity diagram .........................................................................Error! Bookmark not defined.
4.1.5.4 Sequence Diagram ......................................................................Error! Bookmark not defined.
4.1.5.5 Diagram Kelas Perancangan .......................................................Error! Bookmark not defined.
4.1.6 Use Case <Transaksi> ....................................................................Error! Bookmark not defined.
4.1.6.1 Identifikasi Elemen WAE - Logical View ..................................Error! Bookmark not defined.
4.1.6.2 Identifikasi Kelas Perancangan ...................................................Error! Bookmark not defined.
4.1.6.3 Activity diagram .........................................................................Error! Bookmark not defined.
4.1.6.4 Sequence Diagram ......................................................................Error! Bookmark not defined.
4.1.6.5 Diagram Kelas Perancangan .......................................................Error! Bookmark not defined.
4.1.7 Use Case <Pembayaran> ................................................................Error! Bookmark not defined.
4.1.7.1 Identifikasi Elemen WAE - Logical View ..................................Error! Bookmark not defined.
4.1.7.2 Identifikasi Kelas Perancangan ...................................................Error! Bookmark not defined.
4.1.7.3 Activity diagram .........................................................................Error! Bookmark not defined.
4.1.7.4 Sequence Diagram ......................................................................Error! Bookmark not defined.
4.1.7.5 Diagram Kelas Perancangan .......................................................Error! Bookmark not defined.
4.1.8 Use Case <Cek Pembayaran> .........................................................Error! Bookmark not defined.
4.1.8.1 Identifikasi Elemen WAE - Logical View ..................................Error! Bookmark not defined.
 4.1.8.2 Identifikasi Kelas Perancangan ...................................................Error! Bookmark not defined.
4.1.8.3 Activity diagram .........................................................................Error! Bookmark not defined.
4.1.8.4 Sequence Diagram ......................................................................Error! Bookmark not defined.
4.1.8.5 Diagram Kelas Perancangan .......................................................Error! Bookmark not defined.
4.1.9 Use Case <Kategori> ......................................................................Error! Bookmark not defined.
4.1.9.1 Identifikasi Elemen WAE - Logical View ..................................Error! Bookmark not defined.
4.1.9.2 Identifikasi Kelas Perancangan ...................................................Error! Bookmark not defined.
4.1.9.3 Activity diagram .........................................................................Error! Bookmark not defined.
4.1.9.4 Sequence Diagram ......................................................................Error! Bookmark not defined.
4.1.9.5 Diagram Kelas Perancangan .......................................................Error! Bookmark not defined.
4.1.10 Use Case <Kelola Jasa> ..................................................................Error! Bookmark not defined.
4.1.10.1 Identifikasi Elemen WAE - Logical View ..............................Error! Bookmark not defined.
4.1.10.2 Identifikasi Kelas Perancangan ...............................................Error! Bookmark not defined.
4.1.10.3 Activity diagram .....................................................................Error! Bookmark not defined.
4.1.10.4 Sequence Diagram ..................................................................Error! Bookmark not defined.
4.1.10.5 Diagram Kelas Perancangan ...................................................Error! Bookmark not defined.
5 Implementasi ..................................................................................................Error! Bookmark not defined.
5.1 Lingkungan Implementasi ......................................................................Error! Bookmark not defined.
5.2 Implementasi Kelas ................................................................................Error! Bookmark not defined.
5.3 Implementasi Elemen WAE (Component View) ....................................Error! Bookmark not defined.
5.4 Implementasi Antarmuka ........................................................................Error! Bookmark not defined.
5.5 File Lain ..................................................................................................Error! Bookmark not defined.
6 Pengujian ........................................................................................................Error! Bookmark not defined.
6.1 Rencana dan Prosedur Pengujian ............................................................Error! Bookmark not defined.
6.1.1 Rencana Pengujian ..........................................................................Error! Bookmark not defined.
6.1.2 Prosedur Pengujian .........................................................................Error! Bookmark not defined.
6.2 Kasus Uji ................................................................................................Error! Bookmark not defined.
6.2.1 Pengujian Use Case <nama use case> ............................................Error! Bookmark not defined.
6.3 Defect dan Status Perbaikan ...................................................................Error! Bookmark not defined.
6.4 Evaluasi Pengujian..................................................................................Error! Bookmark not defined.
7 Lampiran.........................................................................................................Error! Bookmark not defined.
8 Lampiran.........................................................................................................Error! Bookmark not defined.
1 Pendahuluan

1.1 Deskripsi Kasus

Dunia perbankan sudah menjadi kebutuhan bagi masyarakat pada umumnya. Salah satu
bagian penting adalah pelayanan waktu, nasabah yang antri akan mengeluh dan menganggap
kualitas layanan Bank tersebut tidak bagus. Dengan menyediakan pelayanan waktu yang
cepat kita dapat meminimumkan total biaya penyediaan fasilitas layanan dan biaya yang tidak
langsung timbul karena para individu harus menunggu untuk dilayani. Bila suatu sistem
mempunyai fasilitas pelayanan lebih dari jumlah optimal, berarti membutuhkan investasi
modal yang berlebihan, sebalihnya jika kurang yang terjadi adalah tertundanya pelayanan.

1.2 Tujuan

Tujuan penelitian adalah:

 Untuk mengetahui model antrian yang digunakan Bank,

 Untuk mengetahui sistem antrian Bank yang dapat meningkatkan efisiensi kecepatan
transaksi.

1.3 Mengukur Kinerja Antrian

Model antrian membantu para manajer untuk membuat keputusan, dengan cara
menganalisis antrian akan dapat diperoleh banyak ukuran kinerja sebuah antrian, meliputi hal
berikut:

 Waktu rata-rata yang dihabiskan oleh pelanggan dalam antrian.

 Waktu rata-rata yang dihabiskan oleh pelanggan dalam system (waktu tunggu
ditambah waktu pelayanan).

 Jumlah pelanggan rata-rata dalam sistem.

 Probabilitas fasilitas pelayanan akan kosong.

 Faktor utilisasi sistem.

 Probabilitas sejumlah pelanggan berada dalam sistem Manajemen Bank

Faktor yang mempengaruhi manajemen bank antara lain berkaitan dengan pengambilan
kebijakan dan strategi operasional bank misalnya adalah:

 Struktur organisasi bank yang mempengaruhi proses pengambilan keputusan dan

kebijakan atau perencanaan
 Budaya kerja perusahaan

 Filosofi dan gaya kepemimpinan

 Strategi manajemen pasar dan jaringan kantor

 Ketersediaan sumber daya manusia dan penggunaan tehnologi

 Komitmen pemilik terhadap pengembangan usaha bank

2 Penggunaan Aplikasi

2.1 Instalisasi

 Install composer (https://getcomposer.org/download/)

 Install Xampp (https://www.apachefriends.org/download.html) atau Mysql Standalone

(https://www.mysql.com/downloads/)

 Jalankan Mysql service

 Lalu buat database di mysql

 Lalu buka folder aplikasi dan buat file .env dengan isi seperti pada .env.example

 Lalu setting mysql database sesuai dengan database yang dibuat, username, dan
password

 Buka Command Promp/ Terminal

 Masuk ke path folder dimana aplikasi berada pada Command Promp/ Terminal
(Contoh: cd C:/xxx/aplikasi)

 Masukkan perintah “composer install” pada Command Promp

 Lalu Masukkan perintah “php artisan key:generate”

 Lalu masukkan perintah “php artisan migrate --seed”

 Dan Masukkan juga perintah “php artisan serve” lalu buka link yang muncul pada
Command Promp/ Terminal
2.2 Tampilan Aplikasi