RESIDENT

HANDBOOK

32 Peachtree St., NW, Atlanta, GA 30303

T: (404) 658-0047
F: (404) 521-0103
I: www.TheWilliamOliver.com
Revised:
August 2008
RESIDENT
HANDBOOK

32 Peachtree St., NW, Atlanta, GA 30303

T: (404) 658-0047
F: (404) 521-0103
I: www.TheWilliamOliver.com
Revised:
August 2008
 Do Not Discard this Handbook.
It is to Remain with the Unit when you Sell, Lease or Move.

The Forms Contained in this Handbook are Samples.

They are Intended to Remain Herein for Quick Reference.
Do Not Use or Remove Them.
All Forms are Available Online or at the Concierge Desk.
PLEASE TAKE THE TIME TO READ AND
UNDERSTAND THE WILLIAM OLIVER
CONDOMINIUM DOCUMENTS,
DECLARATION AND BY-LAWS AND
REVIEW THIS HANDBOOK THOROUGHLY.
THIS HANDBOOK IS DESIGNED WITH THE
SPIRIT AND INTENTIONS OF THE BY-
LAWS IN MIND AND IS TO BE USED AS A
REFERENCE TOOL TO ASSIST YOU IN
USING AND UNDERSTANDING THE
BUILDING’S FACILITIES (INCLUDING
EVACUATION ROUTES & EMERGENCY
PROCEDURES), AND EXPLAIN SUCH
THINGS AS MOVING AND DELIVERY
PROCEDURES, POLICIES, RULES,
REGULATIONS, AMENITIES, AND OTHER
AVAILABLE SERVICES AND NEIGHBORLY
COURTESIES. THIS HANDBOOK SHOULD
BE READ IN CONJUNCTION WITH – NOT
AS A SUBSTITUTE FOR – THE WILLIAM
OLIVER CONDOMINIUM DOCUMENTS,
DECLARATION AND BY-LAWS, WHICH
YOU SHOULD HAVE RECEIVED FROM
YOUR SALES AGENT OR LANDLORD SOON
AFTER SIGNING YOUR PURCHASE
AGREEMENT OR LEASE.
 WELCOME MESSAGE
Dear Neighbor,

W hether you are a new Owner or Tenant or have lived at The William Oliver for a
while, the Board of Directors and Management want to make you feel welcome at
The William Oliver! Knowing you had several communities from which to choose,
we are delighted you chose The William Oliver as your home. Since we wish to make living
at The William Oliver pleasant and enjoyable for everyone, we put together this Resident
Handbook to assist you. We look forward to meeting you and having you feel at home in
our community and your neighborhood.

Management is committed to delivering the best possible service to all residents. The quality
of your experience as a homeowner or occupant depends largely on your knowledge of what
you can expect from Management, what Management and your neighbors can expect from
you and your participation as a resident of this community.

Please take the time to read and understand The William Oliver Condominium Documents,
Declaration and By-laws and review this handbook thoroughly. This handbook is designed
with the spirit and intentions of the by-laws in mind and is to be used as a reference tool to
assist you in using and understanding the building’s facilities (including evacuation routes &
emergency procedures), and explain such things as moving and delivery procedures, policies,
rules, regulations, amenities, and other available services and neighborly courtesies. This
Handbook should be read in conjunction with – not as a substitute for – The William Oliver
Condominium Documents, Declaration and By-laws, which you should have received from
your sales agent or landlord soon after signing your purchase agreement or lease.

There are several useful forms and an Emergency Procedures & Evacuation Plan also
included in this Handbook. Please take a moment to familiarize yourself with them and DO
NOT REMOVE them. Hopefully we will never need the emergency plan, but if we do, that
will not be the time to read it! All of the forms are available via www.TheWilliamOliver.com
or at the Concierge Desk. Please do not remove them from this Handbook and please do
not discard this Handbook when you sell, lease or move from your Unit.

The Rules and Regulations contained herein supersede and take precedence over any other
homeowner guide published and distributed prior to November 2002 (condominium
conversion and commencement of sales), and are issued pursuant to The William Oliver
Condominium Documents, Declaration, and By-laws and Georgia Condominium Act and
the Georgia Non-profit Corporation Code. If any material contained herein is found to be
in conflict with The William Oliver Condominium Documents, Declaration and By-laws,
then these aforementioned documents shall take precedence over the Handbook. If you
need clarification or additional details about any topics discussed, please do not hesitate to
phone Management at (404) 658-0047 or stop by for a definitive interpretation.

Best Wishes and Welcome Home!

Board of Directors, The William Oliver Condominium Association
Richard Hooker, Property Manager, InTown Property Management, (404) 522-8288

i
 LIVING DOWNTOWN
1) Your Condominium Community:
a) The Management company is InTown Property Management, LLC. The Property Manager
is Mr. Richard Hooker. You can reach Richard via email
(RHooker@InTownPropertyMgt.com) or telephone during business hours; in the case of
life or property in the common areas, you may reach him after hours.
b) The Board of Directors holds monthly meetings. Notices are posted at the Concierge Desk,
in the mail room and in the elevators keep the residents up to date with the latest news of
the building and some social opportunities. We also have a printed and online monthly
newsletter full of helpful information and neighborhood news.
c) The William Oliver web site can be viewed at: www.TheWilliamOliver.com. The site has
copies of the Condominium Documents and Rules and Regulations that can be downloaded
for your convenience. A residential directory is also available along with recent Board of
Director minutes, news items and all of the forms in this Handbook.

2) Your Neighborhood:
a) The Atlanta Downtown Neighborhood Association (ADNA) is your ticket to finding out
who’s who and what’s what in Downtown Atlanta. The ADNA meets the 2nd Tuesday of
each month or business meetings and the last Friday of the month for their Downtown
Dweller Happy Hour. Visit their web site: www.atlantadna.org for details.
b) Welcome to Five Points and Fairlie-Poplar, the historic art district of downtown Atlanta!
There are several residential buildings, restaurants, tourist spots, banks, churches, and several
small businesses and theaters within walking distance. The ADNA website offers details
about services and businesses within your neighborhood.
c) The Ambassador Force of Atlanta is headquartered Downtown. The Ambassadors assist
business people, visitors, and neighbors in promoting safety and assistance in our
neighborhood. They are very visible and friendly in their pith helmets and uniforms.
d) Woodruff Park is your front yard and Centennial Olympic Park is your backyard. Enjoy the
fountains and coolness of the trees while you kick back and enjoy the many concerts (many
of them free) offered during the year. Check out Centennial Olympic Park’s web site:
www.centennialpark.com.

3) During your Move-in and / or Move-out:

a) Do not prop any entry doors during your move. Propping doors open can cause a
security breach for all residents by allowing unauthorized entrance into the building. In
addition, propped doors often need readjustments to close properly causing a lack of
security and costly repairs. We suggest you have someone assist in opening entry doors.
b) Please direct your moving van to park on the Marietta Street side of the building so it is
nearest the freight elevator. If parking on Marietta Street is not available, there are spaces
available on Peachtree Street or Walton Street. See Move-In / Move-Out for more.

4) After your Move-in and / or Move-out:

a) Contact Management to follow up on your Call Box directory listing programmed into the
entry system at the front entrance.
b) Break down all moving boxes and dispose of them in the Trash Room on the Marietta Street
side of the building or in the Trash Chute Room at the end of your hallway. DO NOT put
large items down the trash chute under any circumstance as it will block the chute and cause
an obstruction. Make certain all loose trash/garbage is secured in a bag.
c) Read your Condominium Documents and Rules and Regulations concerning The William
Oliver. These are not only helpful guidelines, but are also the rules that help to protect our
property values, homes and neighborly courtesy. See Move-In / Move-Out for more.

ii
 THE RESPONSIBLE HOMEOWNER
Whose Responsibility is it, Anyway?

In a Condominium setting, it seems there is always confusion as to who owns the responsibility for
events, which occur during daily operations. In an effort to clarify these questions, here is a brief
summary of when, where, what why and how to handle the unexpected challenges:

What is the Role of a Homeowner?

As an Owner, it is your responsibility to maintain your property at the highest possible level of
repair, be courteous of your neighbors, adhere to the community By-laws, advise Management of all
common-area maintenance issues, liability issues or By-law violations and be an active participant in
your Association. Most importantly, read your Condominium Documents. Please be informed of
Owner responsibilities. This includes regularly attending meetings and paying assessments.

What is the Role of the Board?

The Board of Directors is the governing agent for the Association as a whole and therefore must act
in accordance to the recorded Condominium Documents and By-laws. It is not the responsibility of
the Board of Directors to manage the community. Issues which arise should be addressed with the
Property Manager. In the event an Owner wishes to address a Board member, it should be
done in writing. It is improper to call them or to knock on their door.

What is the Role of your Management Company?

It is the responsibility of the Property Manager to handle the daily operations of the community.
However, it should be noted that condominium living is very different from apartment living and as
such Homeowners must keep the following items in mind:

• Management reports to and acts at the sole Direction of the Board of Directors. While
Management strives to respond to each request made by Owners, approval must be
obtained from the Board. Please keep this in mind when requesting items such as the
replacement of common area furnishings, landscaping upgrades, exterior / interior
painting, elevator upgrades etc.

It is suggested these types of requests be put in writing and forwarded to the Property Manager to
be addressed with the Board.

• Management is responsible for initiating all common area maintenance, repairs and
upkeep. The Property Manager will walk the community frequently and direct
maintenance personnel to address preventive maintenance and repair issues. Owners
who notice deficiencies should notify the Property Manager of issues that come to their
attention so they can be addressed.

iii
 In the event an issue occurs which is beyond the control of Management such as City /
County water line breaks, power outages, parking violations, security issues, please
understand that your Property Manager is at the mercy of these entities and will make
every attempt to expedite repairs but ultimately has no control of how quickly the
situation is remedied. With that said, the Property Manager would make every effort to
keep all homeowners informed of the progress of the needed repairs.

• Management is responsible for handling the financial affairs of the Association,

including: ensuring all payables are handled in a timely manner; researching invoices to
ensure their accuracy; collecting all monthly Association dues; aggressively collecting past
due Association dues; preparing monthly financial statements; preparing and submitting
to the Board an annual operating budget and maintaining records for future reference.

• Management is responsible for keeping the Board of Directors informed of all issues
which arise, and acting in a manner as directed by the Board.

• Management is responsible for enforcing compliance with the community By-laws,

notifying the Board of violations and taking action as deemed appropriate by the Board.
This may include violation notices to the homeowners as well as assessments of fines.

• Management is responsible for obtaining bids for capital repairs and submitting them to
the Board for approval.

• Management is responsible for preparing and delivering all Owner notifications,

attending and planning Association meetings and Social Functions.

• The Property Manager is available to answer any question you may have. However,
many questions can be answered by referencing the Condominium Documents.

• It is the responsibility of Management to respond to all Life Safety / Common Property

Damage emergencies. However, homeowners must call 911 first. Please refer the
section below, “Who to Call.”

• In the event an emergency situation arises that requires entrance to a particular Unit, it is
the responsibility of Management or the Concierge to attempt to notify the Owner. This
would include but not be limited to: leaks, fire or suspected death.

iv
Who To Call:

Fire / Flood / Death in Your Home:

In the event there is a fire / flood / death in your Unit, please call 911 first, call your Property
Manager. If it is after hours, use the voice mail number listed. Management will assist in securing
your Unit and address and damage to the common areas. Management is not responsible for
repairs inside your Unit but may be able to assist you in locating a contractor to address your needs.

If a death occurs it is not necessary to call the Property Manager unless foul play was
involved or suspected.

Fire / Flood / Death in a Common Area:

In the event there is a fire / flood / death in a common area please call 911 first, then call the
Property Manager. If it is after hours, use the voice mail number listed. Someone will respond as
soon as possible.

Personal Attack / Break in / Theft:

All criminal activity should be reported to 911 immediately and then to the Property Manager. If it is
after hours, use the voice mail number listed. Someone will respond as soon as possible.

Water / Sewage Back up:

If in a Common or Limited Common Element, contact the Property Manager, who will direct our
maintenance personnel to assess the problem. They will either repair the problem or contact the
proper authority if necessary. Owners are responsible for hiring their own contractors and for
taking care of the cost for services rendered.

Violation of Bylaws:

Contact the Property Manager and the situation will be investigated and addressed in accordance
with the Condominium Documents.

Working together, the Board of Directors, Homeowners and Management Company can
make The William Oliver a wonderful place to call home.

v
 IMPORTANT PHONE NUMBERS AND CONTACTS
Management

Office: (404) 658-0047

Facsimile: (404) 521-0103
Email: Management@TheWilliamOliver.com
Website: www.TheWilliamOliver.com

Office Hours: Posted at Management Office and on web site

Work Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m.
After hours: Please contact the Concierge at (404) 658-0047 or call the InTown office
number to reach the answering service

Address: The William Oliver

32 Peachtree St., NW, Attn.: Management Office
Atlanta, GA 30303

Concierge

Front Desk: (404) 658-0047

Email: FrontDesk@TheWilliamoliver.com

Board of Directors

Members: See www.TheWilliamOliver.com/comunity/main.html for current members

Email: Board@TheWilliamOliver.com

Other Useful Numbers

Airborne Express >> >> >> >> (800) 247-2676
Atlanta Journal & Constitution (newspaper) >> >> >> (404) 522-4141
Energy Billing Systems >> >> >> >> (800) 637-4242
Federal Express >> >> >> (800) 463-3339 or (800) 238-5355
Maintenance issues within your Unit >> >> Your Warranty Provider
MARTA (Schedule Information) >> >> >> (404) 848-4711
UPS >> >> >> >> >> (800) 742-5877
U.S. Post Office >> >> >> >> (800) 275-8777

Nearest Post Offices

Federal Center / Phoenix Station Central City Finance Unit

(404) 524-2963 (404) 521-2053
41 Marietta St., NW, Atlanta, GA 30301 183 Forsyth St., SW, Atlanta, GA 30302
0.1 miles from The William Oliver 0.5 miles from The William Oliver

Regular Business Hours: Regular Business Hours:

Monday to Friday, 9:00 am to 5:00 p.m. Monday to Friday, 8:30 a.m. to 8:00 p.m.
Saturday, 9:00 a.m. to 5:00 p.m. Saturday, 8:30 a.m. to 3:00 p.m.

Atlanta City Post Office - Postmaster’s Office >> >> >> (404) 765-7300

vi
 HOSPITALS & EMERGENCY NUMBERS AND CONTACTS
Police/Fire/Ambulance >> >> >> >> 911

Children’s Healthcare of Atlanta at Egleston >> >> >> (404) 325-6000

1405 Clifton Rd., NE
Atlanta, GA 30322
www.choa.org

Crawford Long Hospital >> >> >> >> (404) 686-4411

50 Peachtree St NE
Atlanta, GA 30365

Georgia Poison Control Center (Grady Health Systems) >> (404) 521-0103 or (404) 616-9000

Grady Memorial Hospital >> >> >> >> (404) 589-4252

Grady Memorial Hospital Emergency >> >> >> (404) 616-1000
81 Butler St.
Atlanta, GA 30303

Emory University Hospital >> >> >> >> (404) 712-7021

Clifton Rd., NE
Atlanta, GA 30322

Metropolitan Hospital >> >> >> >> (404) 351-0500

3223 Howell Mill Rd., NW
Atlanta, GA 30327
www.columbia-metropolitan.com

Piedmont Hospital >> >> >> >> (404) 605-5000

1968 Peachtree Rd., NW
Atlanta, GA 30309

The Shepherd Center >> >> >> >> (404) 352-2020

2020 Peachtree Rd., NW
Atlanta, GA 30309
www.shepherd.org

St. Joseph’s Hospital of Atlanta >> >> >> (404) 851-7001

5665 Peachtree Dunwoody Rd.
Atlanta, GA 30342

vii
 TABLE OF CONTENTS
Welcome Message >> >> >> >> i
Living Downtown >> >> >> >> ii
The Responsible Homeowner >> >> >> >> iii-v
Important Phone Numbers and Contacts >> >> >> vi
Management
Other Useful Numbers
Nearest Post Offices
Hospitals & Emergency Numbers and Contacts >> >> >> vii

Rules & Regulations / Policies & Procedures >> >> >> 1

Overview >> >> >> >> 1
Security Considerations >> >> >> >> 1
Grandfather Clause >> >> >> >> 1
Penalties >> >> >> >> >> 1
Architectural Control >> >> >> >> 2
Improvement & Contractor Approval >> >> >> 2
Insurance: Required Contractor Amounts >> >> >> 2
Modifications to Your Unit >> >> >> >> 2
Association Fee Payment >> >> >> >> 3
Confrontations, Altercations, Threats or Hostile Behavior >> >> 4
Front Door and Amenity Access >> >> >> 4
Grilling >> >> >> >> >> 4
Guests >> >> >> >> >> 4
Insurance: Property >> >> >> >> 5
Insurance: Liability >> >> >> >> 6
Leasing >> >> >> >> >> 6
Move-In / Move-Out >> >> >> 7
BEFORE your Move-in >> >> >> 7
DURING your Move-in or Move-out >> >> 8
AFTER your Move-in or Move-out >> >> >> 9
For those Already Residing in the Building >> >> 9
Noise >> >> >> >> >> 10
Notices and Signs >> >> >> >> 10
Number of Occupants >> >> >> >> 10
Parties (see Social Functions)
Pets >> >> >> >> >> 11
Replacing Carpet with Tile or Hardwood Floors >> >> 12
Sale of Unit >> >> >> >> 12
Satellite Dishes >> >> >> >> 12
Smoking >> >> >> >> >> 12
Social Functions >> >> >> >> 12
Sports >> >> >> >> >> 13
Storage Units >> >> >> >> 13
Unit Keys: Key Release >> >> >> >> 13
Unit Keys: Placing a Unit Key on File >> >> >> 13
Window Treatments and Signage >> >> >> 13

Resident Services >> >> >> >> 14

Bicycle Racks >> >> >> >> 14
Concierge & Security Service >> >> >> 14
Common Areas >> >> >> >> 14
Elevators>> >> >> >> >> 15
Electric Power Outage >> >> >> >> 15
Lock Outs >> >> >> >> 15
Maintenance >> >> >> >> 15
Pest Control >> >> >> >> 15
Recycling>> >> >> >> >> 16
Trash >> >> >> >> >> 17
Vehicle Registration & Parking >> >> >> 17
 TABLE OF CONTENTS
(continued)
Amenities >> >> >> >> >> 18
Business Center & User Agreement >> >> >> 18
Clubroom & Rooftop Terrace & User Agreement >> >> 19
Community Conference Room >> >> >> 20
Fitness Center & User Agreement >> >> >> 21
High-Speed Internet >> >> >> >> 21
Laundry >> >> >> >> >> 21
Mail & Package Delivery >> >> >> >> 21
Pool User Agreement >> >> >> >> 22

Forms >> >> >> >> >> 24

Occupant Information >> >> >> >> 25-26
Notification of Resident with Physical Limits >> >> >> 27
Pet Registration >> >> >> >> 28
Control Access System Registration >> >> >> 29
Elevator Reservation for Move-In / Move-Out / Delivery >> >> 30
Package Release Form >> >> >> >> 31
Key Release & Contractor Authorization >> >> >> 32
Contractor Application >> >> >> >> 33
Improvement & Architectural Control Approval >> >> 34
Rooftop Terrace, Pool & Clubroom Reservation >> >> 35-36
Community Conference Room Reservation >> >> >> 37
Guest List >> >> >> >> 38
Frequent Guest Consent & Revocation >> >> >> 39
Request To Be On Meeting Agenda >> >> >> 40
Owner Acknowledgement & Leasing Permit Wait List Request >> >> 41
Leasing Process Communication >> >> >> 42

Emergency Procedures & Evacuation Plan >> >> >> 44

Introduction >> >> >> >> 46
Knowing Your Building >> >> >> >> 46
SECTION A >> >> >> >> 47
1. Fire alarm & emergency equipment use
2. Organization of building personnel
3. Building emergency evacuation procedures
SECTION B >> >> >> >> 48
1. Convene area
2. Emergency procedures
3. Criminal activity
SECTION C >> >> >> >> 49
1. Water/sewer problems
2. Tornadoes
3. Accident/illness
4. Fire drills, practice tests and alerts
SECTION D >> >> >> >> 49
1. Physically challenged
2. Physically challenged list
SECTION E >> >> >> >> 50
1. Emergency phone numbers
SECTION F >> >> >> >> 51-52
1. Safety instructions
2. Disclaimer
SECTION G >> >> >> >> 53
1. Map of Convene Area >> >> >> 53
2. Floor Plans >> >> >> >> 54-72

Index >> >> >> >> >> 73

Note: The information in this Handbook is believed to be true and accurate but is not warranted.
 RULES & REGULATIONS / POLICIES & PROCEDURES
Overview

This Resident Handbook is neither a substitute for nor an all inclusive list of Rules & Regulations or
Policies & Procedures covered in the Condominium Declaration and By-laws. Please make sure you
read and understand the Condominium Declaration and By-laws. The Rules & Regulations and
Policies & Procedures are an important part to maintaining and improving the quality of life and
increase Owner equity here at The William Oliver. Much of the operating success at The William
Oliver depends on the members being proactive, not reactive; providing solutions, rather than
causing problems or complaining; and following the Rules & Regulations and Policies & Procedures.

Security Considerations

A majority of the rules were created for building security purposes. We recognize that living in a
“transitional” Downtown demands rules that may not be necessary in other communities. Please
respect the fact that your security was a major consideration when creating this document.

Grandfather Clause

A grandfather clause is an exception that allows a pre-existing rule to remain “as is” despite a change
in the rules applied to newer situation. The Condominium Declaration, By-laws at The William
Oliver do not contain a grandfather clause, but state: “failure of the Board of Directors to enforce
any provision of the Declaration, By-laws, or any rule or regulation shall not be deemed a waiver of
the right of the Board of Directors to do so thereafter.” If you are currently in violation of any of
the Condominium Declaration, By-laws, Rules, Regulation, Policy and/or Procedures that govern
our community you are hereby required to take the immediate necessary steps to comply. The
Board of Directors realizes there will be occasions when an exception to the rules may be necessary.
Residents are to contact Management to request exceptions. Exceptions will be addressed by the
Board of Directors.

Penalties, Fines & Assessments

Unless otherwise noted, penalties for breaking rules will be appropriate as deemed by Management
and / or the Board of Directors. A First Offense may result in a call from Management, a written
warning (USPS, email) or a fine, depending on the circumstances and infraction. A Second Offense
(or more) will result in a fine appropriate in proportion to the offense, payable within ten (10)
business days. Owners and tenants have the right to appeal as allowed in the By-laws.

In order to maintain and preserve the property, several “Rules” and “Courtesies” have been
established for Owners, guests, tenants and relatives while on the property. Rules have written or
monetary consequences. Courtesies are reminders of neighborly etiquette. The goal is to minimize
the number of “official” rules by creating an awareness of the courtesies in order to create a more
consistent, safe, harmonious and enjoyable living area for all of our residents and guests!

In the event an occupant of a Unit violates the Condominium Declaration, By-laws, Rules,
Regulations, Policies and / or Procedures that govern our community a fine may be imposed, notice
of such violation shall be sent to the Owner and / or occupant, and a fine shall first be assessed
against such occupant; provided, however, if the fine is not paid by the occupant within the time
period set by the Board of Directors, the Owner shall pay the fine upon notice from the
Association, and the fine shall be an assessment and a lien against the Unit until paid.

1
Architectural Control

All modifications, alterations, changes to and / or construction in a Unit in any manner must be
approved by the Architectural Control Committee (ACC) and the Property Manager prior to the
commencement of the modification project, including any demolition or mechanical work.
Modifications that include the following must have prior approval: Plumbing, HVAC, electrical,
television-telephone-Internet cables, vent conduit, floors, ceilings, windows, walls, and balconies.

Absolutely no interior work will be done by any outside contractor or subcontractor on Sundays or
Holidays. The working hours will be Monday-Friday 8:00 a.m. to 6:00 p.m., and on Saturdays from
10:00 a.m. to 5:00 p.m. Be sure to note start and end dates and schedule the elevator for use at least
48 hours in advance. This applies to major renovations only, not rearranging your Unit. A Unit
modification request must be submitted and approved prior to work being done.

Refer to the Architectural Control section of The William Oliver Condominium Documents for full
details. See www.TheWilliamOliver.com for copies of the Contractor Application and
Improvement & Architectural Control Approval forms or obtain them from the Concierge.

Improvement & Contractor Approval:

All contractors must have proof of insurance, a current business license, copies of required permits,
blueprints (when applicable), and a contact person. All certificates must be made out to The
William Oliver Condominium Association, Inc. and with the individual Owner listed as the
certificate holder, addressed to:

The William Oliver Condominium Association, Inc.

32 Peachtree St., NW, Attn.: Management Office
Atlanta, GA 30303
(404) 658-0047 office / (404) 521-0103 fax

The certificate must name The William Oliver Condominium Association, Inc. as additional
insured. Attach copies of the insurance certificate and business license to your application.

Insurance: Required Contractor Amounts

• General Liability is $1,000,000 per occurrence and $2,000,000 aggregate

• Workers Compensation:
Coverage A – Statutory Limits
Coverage B – Employers Liability $100,000 per accident, $500,000 policy
limit, $100,000 per person disease.

Modifications to Your Unit:

• All construction material and debris generated by the renovation must be hauled off of the
premises by the contractor utilized each day.
• If an Owner would like a contractor to have access to your Unit, please leave a key for the
contractor at the Concierge’s desk and sign a Key Release & Contractor Authorization form.
• Please be advised Owners will be assessed with a fine for the cost of damages and or clean-
up due to any work a contractor or Owner performed.
• Please be considerate of all those living in other Units.
• Please be advised absolutely NO alterations can be made to the exterior of the building or
the windows. The William Oliver is an Historic Building.
2
Association Fee Payment

The following is the necessary information for mailing your Association fee. All fees are due on
the first of each month and considered late after the tenth of each month. Payments not
received by the tenth day of the month will be assessed a late charge of 10% of the amount due and
written notice will be mailed to the Owner to make payment. Receipt of payment is defined as
having been received by Management.

Your checks may be dropped off at the Management Office drop-box, located in the basement, or
mailed to the below address. DO NOT hand your payment to the Concierge.

Check Payable To: The William Oliver Condominium Association, Inc.

Mail Check To: P.O. Box 1476

Atlanta, GA 30348

Online Payments: www.SmartStreet.com

ACH Bank Draft: See Management for Bank Draft Information

• Statements will normally be sent by the 20th of each month. The lack of receipt of a
statement does not remove the obligation to pay the assessment.

• Interest at a rate of ten percent (10%) per annum will be charged on any assessment,
installment, delinquency or late charge from the date such sum was due and payable.

• If payment is not received within thirty (30) days after the due date, a suspension of
common elements letter will be mailed to the delinquent Owner.

• If payment is not received within seven (7) days of the date of the suspension of common
elements letter, the privileges outlined in the letter will be suspended until all amounts due
are paid in full. Any tenant will also be notified.

• If payment is not received within forty-five (45) days after the due date, the account will be
turned over to an outside firm for collection. A warning of suit letter will be mailed to the
delinquent Owner.

• If payment is not received within forty-five (45) days of receipt of the warning of suit letter,
the Association will proceed with a lawsuit against the delinquent Owner.

• If partial payment of the Owner’s outstanding balance is received, the amount will be applied
first to costs and attorney’s fees, then to violations, then to late charges, then to interest,
then to delinquent assessments, and then to current assessments.

• Checks with restrictive endorsements that contradict the payment application policy will not
be accepted as payment, but instead will be returned to the Owner.

• Be sure to include your unique seven-digit Unit ID when making payments or referring to
your account. Your ID is “WMO” plus your Unit number, preceded by a zero (0) if you live
below the 10th Floor (ex.: WMO0201).

3
Confrontations, Altercations, Threats or Hostile Behavior

Any Owner, tenant, lessee, invitee, licensee or trespasser who displays threatening or hostile
behavior toward a Board member, employee, or agent will be arrested and prosecuted accordingly.
It is important that we keep the liability of the Association to a minimum and not create a hostile
work and living environment for those who reside or work within The William Oliver. Any
complaints or concerns regarding the building should be communicated to the Property Manager,
the Concierge or a Board member in a written and non-threatening manner. If this type of behavior
cannot be contained, put your concerns in writing and email them to
Management@TheWilliamOliver.com, FrontDesk@TheWilliamOliver.com or
Board@TheWilliamOliver.com; or place them in the drop-box by the Management Office.

Front Door and Amenity Access

Please ensure Management has your phone number so they can program it into the Control Access
system. Access cards are available for $25 per card. Key fobs are available for $35 per fob.
Additional cards may be purchased for legal residents at the current rate. Visitors must call you
using the front door Call Box so you can let them in. Calling you from a cell phone while at the Call
Box will not work. When they do call you from the Call Box, you simply dial ‘9’ on your telephone
while still connected and the door will allow them to enter the building.

Your guests will be delayed if they call the Concierge for access because the Concierge will then be
required to call and receive your permission before your guest will be sent up. If your correct phone
number is not on file at the Concierge Desk, they will be unable to reach you and your guest will not
be allowed up, causing an added delay. If the Concierge is unable to reach you, your guest may call
you from his / her cell phone, but then you must come to the lobby to greet your guest. It is not
acceptable for your guest to call you from their cell phone, hand it over to the Concierge to gain
access. In short, if you are in your Unit, you should buzz your own guests in. If you are not, you
will need to leave a completed key release form and a key or your guest will not be granted access.

Each device will be issued by Management or Board-authorized designate, who is responsible for
entering required information into the access device system. A photo ID is required before any
device will be issued. An Occupant Information form must be on file with Management before a
device will be issued.

Devices will be deactivated immediately upon the following:

• Owner / Renter is 30 days past due in Association fees and/or utilities. Access will
be limited to front door and stairwell.
• Owner closes on sale of property.
• Tenant’s / Renter’s lease expires.
• Device is turned in to Management as lost or is reported lost/stolen.
• Owner / Renter / Employee fails to physically verify card/fob is in their possession.
• Off-site Owner’s devices will require verification upon first entry to the property
following an audit.

4
The following procedures concerning the building entry Call Box have been adopted by the Board.

• Each Unit is allowed a total number of entries in the Call Box equaling the number of
bedrooms as listed by the tax assessor plus one (2 x # bedrooms + 1). If the Unit is leased,
one additional entry is allowed.
• Names in the Call Box must match either the Owner’s name, the name of a permanent
resident living with the Owner or the name of a tenant on a lease.
• Business names, nicknames and aliases are not allowed.
• Confirmation of all entries will be verified with the Unit Owner.
• Entries will be either “Last Name, First Name” or “Last Name, First Initial” format.
• There is only a one-day warranty period when purchasing an entry device. Please check its
operation upon receipt from Management.

Grilling

Electric grill(s) are located on the Rooftop Terrace. The grill(s) are to be used on a first-come, first-
served basis. Please be considerate of the other resident and clean the grill(s) after each use. As a
courtesy, please be sure to turn off the grill(s) after each use. Do not place charcoal in the grills,
as they are electric. Please refer to the Condominium Documents for further information.

Guests

ALL Association members, tenants and guests must enter through the Peachtree Street entrance.
ALL guests (visitors, contractors, vendors, service providers, repair personnel) must register at the
Concierge Desk. ALL guests who use amenities must be accompanied by their host.

Each guest must sign in and out of the building. Upon their first visit with each individual
Concierge, the guest must also present a valid ID. Anyone refusing or unable to provide ID will not
be allowed into the building unless accompanied by the resident they are visiting. Your guest should
call you from the Call Box to gain entry to the building. If they do not, the Concierge is required to
call you for your permission to send the guest up unless you provide a written list of names of
permitted guests.

Owners are responsible for having their guests follow building Rules and Regulations. Owners must
have their guests park in lawful parking spot(s) only. The William Oliver Condominium Association
will not be held responsible for parking tickets. See also: Key Release & Contractor
Authorization, Contractor Application and Improvement & Architectural Control Approval
forms for additional details on contractors. Owners MUST notify Management if keys (to include
Control Access cards and key fobs) are issued to a guest.

Insurance: Property

It is strongly recommended residents purchase insurance to cover the contents of their Unit.
Additionally, it is recommended that Owners purchase insurance to cover betterments and
improvements to their Unit.

The Association’s insurance policy does NOT cover improvements and betterments made by the
Owner and may exclude the finished surfaces of perimeter and partition walls, floors, and ceilings
within a Unit. It also does not cover any personal property of any resident or occupant, regardless
of the cause of loss. Please refer to The William Oliver Condominium Documents for further
details on Insurance.
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Insurance: Liability

Owners are expected to purchase and maintain a liability policy for bodily injury and property
damage liability arising from Ownership of a Home. The Association’s liability policy is not
intended to provide coverage to personal property of any Owner damaged by actions or events
created by another Unit or Owner.

Note: The above guidelines are not intended to be fully descriptive of the insurance policy and/or liability exposure of
the Association and Owner. The Ownership agreements and Association By-laws should be consulted to determine
and requirements arising from Ownership. Please refer to The William Oliver Condominium Documents for further
details on Insurance.

Leasing

Except as provided by The William Oliver Condominium Documents, the leasing of Units
shall be prohibited. The purpose of this By-law is to protect the equity of the individual Owners,
to carry out the purpose for which the Condominium was formed by preserving the character of the
Condominium as predominantly Owner-occupied homes by preventing the Condominium from
assuming the character of an apartment complex, and to comply with the eligibility requirements for
financing in the secondary mortgage market.

Owners leasing their Units are responsible for providing their tenants with this Resident
Handbook (along with copies of the Condominium Documents, Declaration and By-laws).
Additionally, in the event that a tenant breaks a rule, written notices and fine letters will be sent to
both the Owner and the tenant. Ultimately, the Owner will be accountable for addressing this issue.

Leasing which is authorized hereunder shall be governed, in part, by the following provisions:

• At least seven (7) days prior to entering into the lease of a Unit, the Owner shall provide the
Board of Directors with a copy of the unexecuted (proposed) lease agreement.
• Units may be leased only in their entirety; no fraction or portion may be leased. There shall
be no subleasing of Units or assignment of leases.
• All leases must be for an initial term of not less than 30 days.
• Within ten (10) days after executing a lease agreement for the lease of a Unit, the Owner
shall provide the Board of Directors with a copy of the lease and the name and copy of
photo ID of the lessee and all other people occupying the Unit.
• The Owner / tenant should schedule a move in under Association guidelines.
• Each Owner covenants and agrees that the lessee shall comply with all provisions of the
Declaration, By-laws, and Rules and Regulations adopted pursuant thereto and shall control
the conduct of all other occupants and guests of the leased Unit in order to ensure such
compliance.
• At the Board’s discretion, any Owner suspected of leasing a Unit by claiming that lessee is a
roommate to bypass the leasing policy may be required to provide proof of current motor
vehicle registration, voter registration, employment verification, and / or driver’s license to
establish their current residence address.
• All Owners who wish to be placed on the Lease Permit Wait List must sign the Owner
Acknowledgement form with Management stating that they have received a copy of the
Leasing Policy.

Please refer to The William Oliver Condominium Documents for full details on Leasing.

6
Move-In / Move-Out

Whether planning a major delivery or to move in or out of The William Oliver, here are the
procedures.

BEFORE your Move-in:

• If you are going to maintain a broadband or land telephone line, contact your provider to
have service turned on. As the new Owner, you are responsible for maintenance of
telephone wiring inside your Unit. Many phone companies offer inside wiring insurance at
very minimal costs.
• New Owners must have their closing statement on file with Management. Renters moving
in must have an approved lease on file with Management.
• Cable Television: Expanded Basic cable is included in your monthly dues.
• High Speed Internet: This is included in your monthly dues.
• Water: This is included in your monthly dues
• Electricity: Units are sub-metered; contact Management to have your account activated.

Fill out a change of address card at the Post Office to forward your mail.
Your new address is: Your Name
32 Peachtree St., NW, Unit. #
Atlanta, GA 30303

Retrieving your mail: See the Property Manager or your Landlord to receive the mailbox number
to which your mail will be delivered. The key should have been conveyed at the time of your closing
or when you signed your lease. There is NOT a copy on file with Management. The mailbox
number and your Unit # are not the same.

Call the Management Office at (404) 658-0047 to:

• Register all Residents of your Unit, including your pet(s) with Management by turning
in your Owner (and Pet) Information forms (located in the FORMS section).
• The William Oliver Condominium Documents, By-laws and Declaration requires you keep a
key on file with Management. If you re-key your Unit, you must provide one immediately.
• Have your name added to the Control Access system and obtain your access code number.
You must have your (new) telephone number to be added.
• Provide Management with your billing address for your electricity bills and Association dues.
• Schedule and coordinate your move-in with Management or the Concierge.
• AN ELEVATOR TIME SLOT IS REQUIRED FOR ALL MOVES-IN, MOVES-
OUT AND FURNITURE OR APPLIANCE DELIVERIES. Management will reserve
the elevator for your exclusive use and have the elevator padded and locked to the
Basement and your floor. Time slots go quickly at the beginning and end of the month.

Please note: Moving is permitted 8:00 a.m. to 6:00 p.m. from Monday through Friday and
10:00 a.m. to 4:00 p.m. on Saturday and Sunday. The Concierge will prevent moves at any other
times. Moving is permitted through the freight elevator only. A non-refundable move-in fee of
$100.00 along with a move-in and / or move-out deposit of $250.00 are required at least ten
(10) days prior to moving contents. SEPARATE CHECKS must be made payable to The
William Oliver Condominium Association, Inc. Deposits will be returned after Management
has inspected the elevators, lobbies, and corridors to ensure there was no damage caused by moves.

7
Contact Management prior to your moving van arrival and the Concierge will direct the movers as
to where to park and how to unload. The Concierge will make an effort to reserve the space near
the freight elevator for your convenience. No trucks may be backed up to the building on the
sidewalk. Please DO NOT PROP OPEN ANY DOORS, it is against the City of Atlanta Fire
Code and you can be fined. We want to keep the building locked at all times for everyone’s comfort
and safety.

• Go to the concierge desk no less than ten (10) days in advance of the planned move to fill
out a reservation form and leave your deposit check.
• No moves may be made in off-hours, or New Years Day, Easter, Memorial Day, the Fourth
of July, Labor Day, Thanksgiving, Christmas, and New Year’s Eve. Please reserve only the
hours you will need thus allowing others the use of the freight and penthouse elevators.
• The deposit is required prior to reservation review by the Property Manager and any use of
the elevator for moving. The deposit is used to cover any damage that may occur to the
elevator during the move.
• Management will either confirm your reservation or request additional information by seven
(7) days before the move.
• Any attempt to move into the building without a confirmed reservation will not be allowed.
Staff will work with the mover to accommodate a future date.
• By law, an attempt to move out of the building may not be blocked. However, without a
confirmed reservation, appropriate fines will be assessed to the Residents and / or Owner.
• Any moving company used must maintain liability insurance. A certificate of insurance must
be presented to the Property Manager before the move.

DURING your Move-in or Move-out:

• Moving is permitted 8:00 a.m. to 6:00 p.m. from Monday through Friday and 10:00
a.m. to 4:00 p.m. on Saturday and Sunday and may not last longer without forfeiting at
least a portion of the security deposit. Additional charges may be imposed for surpassing
your allotted time.
• All moves will take place through the freight elevator and Basement unless it is out of
service. No moves-in or moves-out are to take place through the Lobby. As a rule of
thumb, if one Resident can easily carry an item and still manage to open the front door, a
freight elevator reservation is not required. Additionally, if the item fits on one of the
Association’s carts, a freight elevator reservation will not be required. Please call the
Concierge ahead of time to check for availability.
• The Concierge will conduct an inspection from the door to the movers’ Unit to the
freight elevator on the Marietta Street sidewalk for existing damages so deposit is not
withheld. You should participate and take a copy of the report.
• You will have exclusive use of the Penthouse elevator. The two passenger elevators are
restricted for passenger use only and the use of these elevators to move items may result in
the loss of your Security Deposit.
• The Association purchased wheeled carts for your use. Please call the Concierge ahead of
time to check for availability. Dollies and hand trucks are not available on site. You must
provide your own.
• The William Oliver Condominium is not responsible or liable for power outages or elevator
breakdowns or other circumstances that may adversely affect your move.

8
AFTER your Move-in or Move-out:

• Concierge will conduct a re-inspection of pre-move areas for purpose of determining

whether new damages occurred. You may request a copy of the final form.
• If there are no new damages, your deposit check will be returned within five (5)
business days. The check will be held if there are proven damages or until any disputes are
resolved.
• No items are to be discarded in the basement ($100 fine) or in the trash chute that may cause
an obstruction.
• In order to discard items in the trash room on the Marietta Street side of the building, sign
for the key at the concierge desk and leave driver’s license.

Please be sure to stay within your elevator time slot. A neighbor may be waiting to use the
elevator when your time is done. Clean out the elevator and notify the Property Manager when you
are done with the elevator so the next scheduled Resident will not have to wait. Break down all
moving boxes and place in the Trash Chute Room, haul to the dumpster and/or call the Concierge
for pick-up and to have your post-inspection conducted.

Please refer to The William Oliver Condominium Documents for further details on Unit Keys.

For those Already Residing in the Building:

For those already living in the building, the following applies:

• All Residents required to give notice to the concierge no less than 48 hours before moving
any objects in or out (ex.: furniture, appliances) in order to prepare properly.
• The same pre- and post-delivery inspections and preparations are required as per above.
• No deposit is required. Any damages will be assessed to the account of the Owner for the
amount of repair or replacement.
• If someone is coming to live with you (ex.: boyfriend / girlfriend, roommate), and will be
bringing furniture, all of the Rules, Regulations and procedures listed above for regular
moves will apply.

ANY EXCEPTIONS TO THIS POLICY MUST BE APPROVED BY THE PROPERTY

MANAGER.

By working with Management, you will do a great deal in the way of enjoying a smooth
process, being fair and courteous to your neighbors and protecting the assets of the
building.

These Rules and Regulations apply to moves-in or moves-out of any Unit. Violations of these rules
shall be subject to a summary fine in the amount of $100.00 for any one violation; repeat violations
during any twelve (12) month period by the same Owner, the Owner’s agents or tenants, shall be
subject to an appropriate additional fine.

9
Noise

Per the Condominium Documents, every homeowner is entitled to “quiet enjoyment” of their
home. Per the City of Atlanta and Fulton County ordinance, “noise ordinances take effect each
evening at 10:00 p.m.” and end at 7:00 a.m. For the comfort of others and to be in compliance
with the law, please be respectful of your neighbors (especially during ‘off-hours’) and do not play
your stereo, TV or other noise-generating devices at levels that can be heard outside the Unit
between these times. Sound within the hallways carries into Units. Those violating this rule may be
turned over to the Concierge and / or police for action.

In an attempt to maintain harmony in the Community it is suggested that on the first occasion
Owners attempt to work out the problem between themselves, on the second occasion you may
contact the Property Manager, who will send a noise complaint letter (your name is not disclosed), and if
these attempts fail call 911. In the event law enforcement is called, and a noise problem is noted
there can be a fine issued by the Atlanta Police Department of up to $500.00 per occurrence.

If you are planning a party, notify your neighbors and ask that they let you know if the noise gets out
of hand. This will potentially keep problems from occurring.

Notices and Signs

In order to keep The William Oliver clutter-free and communicated to in a clear and unified manner,
all memos, notices, signage, advertisements, menus, notes and the like that are displayed in public
areas of the building must be approved by the Property Manager and / or the Board of Directors. If
you would like to promote an event, you must provide a draft of the exact copy you wish to display
to the Property Manager. Further, do not remove any posted notices or signs.

Absolutely no hostile, confrontational, threatening, anonymous or non-approved signs, memos or

notes are to be displayed publicly, distributed to Units or replied to in a similar manner. Any
complaints or concerns regarding the physical building should be communicated to the Property
Manager in writing or in person. If in writing, put your concerns in writing and either e-mail them
to the Property Manager at Management@TheWilliamOliver.com or place them in the drop-box by
the Management Office. Questions, comments or concerns regarding building operation may be
directed to Management or the Board of Directors.

Number of Occupants

The maximum number of occupants allowed is two (2) per bedroom (TWO for a Studio or One-
Bedroom Unit and FOUR for a Two-Bedroom Unit). Please refer to The William Oliver
Condominium Documents for additional information on Number of Occupants.

10
Pets

Please register your pets with the Management Office. In accordance with City Ordinance and for
safety reasons, all dogs must be on a leash while leaving and entering the building. In addition, all
dogs must be on a leash when on Common Elements and / or Limited Common Elements or on
any other area of The William Oliver property. Please respect the other residents’ concerning pet
noises.

No Owner or occupant may keep any pets other than generally recognized household pets on any
portion of the condominium, and no Owner or occupant may keep more than a total of two (2)
generally-recognized household pets per Unit. Notwithstanding the above, a reasonable member of
generally-recognized household pets, as determined in the Board’s sole discretion, weighing less than
two (2) pounds each may be kept in the Units.

If your pet relieves him / herself in a Common and / or Limited Common Area within or on The
William Oliver or any other inappropriate area, you are required to clean it up immediately. If you
do not, you will be responsible for all associated clean up costs and / or repairs, including but not
limited to, carpet shampoo, disinfecting, and staff labor, plus a $100 fine. The Association suggests
you carry a plastic bag with you when you walk your pet for necessary pick-ups. Please help keep
our community clean.

• Dogs, cats and pets of any type are not allowed to wander the corridors or common areas.
Owners in violation are subject to fines.
• Owners / Occupants may not keep, breed or maintain any pet for commercial use.
• Structures for pet care, housing or confinement cannot be constructed in common areas.
• Any pet that endangers or creates an immediate danger to the health of any Owner /
occupant or creates a nuisance or unreasonable disturbance may be permanently removed
from the property at the Board’s discretion without prior notice to the pet Owner.
• Please talk with your neighbors to be sure your pet is not disruptive when you are not home.
• Pets may not be left unattended outdoors.
• Pets are prohibited in the Clubroom, Rooftop Terrace, Pool, Fitness and Business centers.
• Cat litter may not be disposed of in toilets. No pet waste may be dropped down trash
chutes unless securely double-bagged.
• Pet caregivers are responsible for any damage caused by their pets. Any damage caused by
cleaning chemicals or other such materials used in an attempt to remedy said damage is also
the full responsibility of the pet owner.
• Residents are responsible for the pets of guests who visit their Unit; such pets are subject to
the same restrictions as resident pets.
• No pet(s) of guests can stay in the Unit for more than two (2) consecutive weeks in any one-
year period without prior written permission of Management.
• Feeding and caring for managed cat colonies is not acceptable and stray or injured animals
shall be reported to the local animal control authority for rescue.
• Disabled individuals may keep assistance animals in their Units. Nothing herein shall hinder
full access to the Units and the common areas by individuals with disabilities.
• Any resident or managing agent personnel observing an infraction of any of these Rules and
Regulations shall discuss the infraction in a neighborly fashion with the pet caregiver in an
effort to secure voluntary compliance.
• If a complaint is not resolved, it must be written up, signed, and presented to Management.

Please refer to The William Oliver Condominium Documents for further details on Pets.
11
Replacing Carpet with Tile or Hardwood Floors

No Owner, occupants, or any other person may replace carpeting with a tile, marble, vinyl,
hardwood floor or other hard surface flooring material, on the interior of a Unit which is located
above another Unit without first obtaining approval of the Architectural Control Committee.

For Units approved for replacement of carpet with other flooring as detailed above, at least fifty
percent (50%) of each room of the Unit (excluding the entry foyer, kitchen and bathrooms) shall
have area rugs or carpet unless the flooring is sound proofed so as not to exceed the noise level in
Units with carpeted floors. Please refer to The William Oliver Condominium Documents for
further details on Replacing Carpet with Tile or Hardwood Floors. See also: Architectural Control.

Sale of Unit

You may advertise your Unit for sale on www.TheWilliamOliver.com or by submitting flyers for
placement in the binder maintained at the Concierge Desk or the bulletin board in the mail room
area. Submit the flyers to Management. If you possess a Leasing Permit, you may also advertise
your Unit for lease by following the same procedure. Please refer to The William Oliver
Condominium Documents for additional information on Selling.

Satellite Dishes & Antennae

Satellite dishes and antennae can not be mounted to any common element and must be inside each
Unit. Violations will result in fines.

Security Cameras

Several Security Cameras exist in various locations around the property and are recording at all
times. They are monitored by the Concierge. Anyone caught tampering with or blocking any
camera will be severely fined and / or held responsible for any stolen or damaged property in the
area the camera(s) is / are monitoring.

Smoking

Smoking is prohibited in all common areas of The William Oliver. Smoking is permitted on the
Rooftop Terrace, where ashtrays are provided; in front of the building, at lease 25 feet away from all
main and commercial-unit doors; or in your Unit, so long as it does not cause a nuisance to your
neighbors. Please dispose of all cigar and / or cigarette butts in designated receptacles, rather than
litter our sidewalk and Rooftop Terrace. Your cooperation in this regard is appreciated.

The fire escape is off-limits at all times with two exceptions: One, if the building is being evacuated;
Two, if an Owner is with a licensed professional who is inspecting or repairing your HVAC Unit.

Social Functions

Whether you are having a social function (party) in your Unit or on the Rooftop Terrace, Clubroom
or Pool, you are required to provide a guest list when 12 or more guests are invited. This small
amount of planning and courtesy will go a long way to promote effectiveness and service at the
Concierge Desk, as it will save multiple phone calls to you and prevent a bottleneck in the lobby.
You, your guests and your neighbors will appreciate this efficiency. There is a Guest List template
in the Forms section of this Handbook for your convenience.

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Sports

All recreational sports, including but not limited to, rollerblading, skateboarding, flying kites,
baseball, and football are prohibited in the building, on sidewalks, parking areas and throughways.

Storage Units

Do not store any flammable liquids in your Storage Unit. Each offense will result in a fine of $25
per day or as otherwise deemed appropriate. Do not leave any boxes or storage items in the
walkway between the Units or in any part of the common areas. Items found in these areas will be
tagged for 72 hours before being disposed of and an appropriate fine will be assessed. Every
attempt will be made to contact the Owner of the Storage Unit before disposing of the item(s). As a
courtesy and for your protection, lock your Storage Unit behind you. Please do not intrude on the
boundaries of someone else’s Storage Unit (e.g. with shelves or poles that extend across the top).

Unit Keys: Key Release

There may be occasions when you need to allow someone to enter your Unit when you are not
present. In these cases, a Key Release & Contractor Authorization is available at the Concierge
Desk and online. There is a template in the Forms section of this Handbook for your convenience.
This submitted form will allow Management to provide your guest with a key to your Unit.

Unit Keys: Placing a Unit Key on File

The purpose of Management having a copy of your Unit key(s) on file is to maintain the safety and
protection of all residents in the event of a maintenance, emergency, security or safety situation and
for pest control purposes requiring entry into a Unit. Each Owner, by acceptance of a deed to a
Unit, and under The William Oliver Condominium Documents, Declaration and By-laws, agrees to
provide the Association with a key to the Unit. The Association shall not be liable for any loss or
damage due to its holding such key, or use of such key for the purposes described above.

Each key will be tested annually to ensure that it will unlock the Unit door, but actual entry into the
Unit will not be required. Residents may request to be present at the time the key is tested.
Management will maintain an audit log recording the date of the audit and if the key properly
unlocked the door. For any key found not to unlock a Unit door, the occupant will be notified in
writing and will have ten (10) business days from date the notice is sent to provide a working key.
Failure to provide a working key will result in a $25 per day fine, commencing after ten (10) business
days from date of written notice the key on file failed to unlock the Unit door, notwithstanding the
violator's right to request a hearing before the Board of Directors to challenge such fine.

Window Treatments and Signage

All windows in Units must have window treatments. The color of all window treatments visible
from outside the Unit must be white or off-white. Bed sheets shall not be used as window
treatments. No posters, banners, political signs, etc., may be placed in windows. For any Unit
found not to be in compliance, the occupant will be notified in writing and will have ten (10)
business days to comply from the date the notice is sent. Failure to comply will result in a $25 per
day fine, commencing after ten (10) business days from date of written notice, notwithstanding the
violator's right to request a hearing before the Board of Directors to challenge such fine. Holiday
decorations and lights may be left up for a reasonable amount of time, as determined by
Management and / or the Board of Directors. Please refer to The William Oliver Condominium
Documents about Window Treatments. See also: Architectural Control.
13
 RESIDENT SERVICES
Bicycle Racks

The bicycle racks are located on the Basement level near the penthouse elevator in the same area as
the Recycling bins. All bicycles should be securely locked and are stored at the Owner’s risk.

Concierge & Security Service

The William Oliver provides a full-service Concierge & Security staff 24 hours a day, 7 days a week
for your convenience. It is very important that Management and the Concierge staff have your Unit,
mobile and work phone numbers on file. Please provide these upon arrival and update them
accordingly when changed. Arrangements have been made for the Concierge to provide assistance
to residents with the following services (Note: some may require leaving credit card or other payment
information to complete your requested transaction):

• Accepting deliveries and holding packages for pick-up.

• Taking elevator reservations for your move in, move out or furniture / appliance deliveries.
• Taking reservations for your exclusive Rooftop Terrace function.
• Placing courtesy telephone calls when packages arrive.
• Holding doors when applicable to assist residents with groceries, strollers, etc.
• Notifying residents of guests’ arrival. (Note: This step may be bypassed if you let your guest in.)
• Key releases: You must leave a key at the Concierge Desk and sign a Key Release &
Contractor Authorization form if you wish to have guest enter your Unit in your absence.
• Dry Cleaning / Laundry: Drop off your dry cleaning and / or laundry at the Concierge Desk
for pick-up and the staff will place a courtesy call to you when it is returned.
• Flowers & Balloons Orders: Concierge can place an order for pick-up or delivery.
• Gift Basket Orders: The staff can make arrangements for delivery at your convenience.
• Cakes & Gourmet Dessert Orders: Great for every occasion.
• Courier Service: Pick-up / delivery with two-hour, four-hour and same-day service available.
• Call for Limousine / Shuttle/ Taxi: Arrive in style without fighting traffic.
• Maid Service Calls: Schedule your home to be cleaned with a reputable housekeeper.
• Massage Therapy Coordination: Relax at home with a sports or deep-tissue massage.
• Event Tickets: Venues available include The Fox theater, Philips Arena, Georgia Dome,
Turner Field, Chastain Park and more.
• Events Planning: A full-service caterer and event planner, DJ, etc.
• Additional Services: Hotel or dining reservations.

Common Areas

Do not use hallways or common walkways for storage, even if short-term, of trash bags, carts,
boxes, plants or plant material. Any damage to common areas caused by an Owner, tenant, guest, or
service person will result in a fine based on the cost of repair. Items found in these areas will be
tagged for 72 hours before being disposed of and an appropriate fine will be assessed.

Please make sure the front doors close behind you after entering or exiting the building. This helps
with building security. Be aware of any other pedestrians behind you as you enter or leave. Do not
prop open any doors. This jeopardizes security and causes issues with the adjustment of the doors,
resulting in costly repairs.
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Elevators

In the event you are in an elevator which stops between floors, or if the doors do not open, an
emergency air phone located in the lower right panel of the elevator should be used to notify the
emergency-monitoring company of your situation.

The elevators are equipped with numerous safety devices which prohibit them from falling under
emergency conditions. Under no circumstances should you attempt to exit a car except through the
doors, which have opened level with a floor. Do not try to climb out and jump to a floor below
should the doors open between floors. In the event of a power interruption to the building, the
elevators will be automatically lowered to the Lobby level, one at a time, and the doors will open.

Additionally, do not hang posters, flyers or notes in the elevator unless approved by Management.

Electric Power Outage

The William Oliver is equipped with an emergency generator system, which will power certain
building systems in the event of a power outage. These systems include all alarm and life-safety
systems, limited emergency lighting on each floor and the elevators.

Lock Outs

In the event of a lock out, contact the Concierge, who will accompany you to your Unit to unlock
the door.

Maintenance

Maintenance to individual Units is the Owner’s responsibility. However, in the event of an

emergency, please call Management during business hours; after hours call the Concierge.

Pest Control

The Association has contracted with a professional pest control service to treat all the common
areas. Owners are responsible for any and all pests within your Unit.

15
Recycling

The recycling center is located in the Basement with bins separately labeled for the following items:

Plastic and Aluminum Bin

• Steel (tin) cans

• Aluminum cans
• Foil or pie pans
• #1 and #2 plastic containers (number located on bottom of container)
• Glass containers (all colors)

Note: Please rinse these items before placing them in the bins.

Paper Bin

• Newspapers
• Magazines
• Phonebooks
• Office paper
• Shredded paper
• Junk mail

Note: Junk Mail may go in the recycling bins in the Basement or on the Main level in the bin by the mail
boxes; No other trash should be placed in the bin by the mail boxes.

Items that WILL NOT be Accepted

• CARDBOARD of any kind

• Mirrors, light bulbs
• Plastic grocery bags
• Styrofoam
• Kitty litter
• Potting soil
• Clothing
• Household garbage
• Any containers that contained hazardous material
• Any waxed paper products
• Photos, film or carbon paper
• Diapers of any kind

16
Trash

A trash chute is located on each floor at the end of the resident hallway. All trash must be
bagged. Please use no greater than a kitchen-size (13-gallon) garbage bag to dispose of trash
(including cat litter). Do not discard loose garbage such as food containers down the trash chute.
This is to promote a sanitary, odor-free environment in the building.

• Do not leave garbage in Common Elements or Limited Common Elements outside

your Unit, temporarily or otherwise.
• All trash (except boxes) placed in the dumpster must be in sealed bags.
• Absolutely no boxes, carpet, coat hangers, construction, moving, packing (Styrofoam
peanuts) or shipping materials, and other large items are to be put into the trash chute!
These items will cause an obstruction. You may place these items on the floor within the
trash room and contact the Concierge to request the cleaning staff to bring them to the
dumpsters located outside the building. Please call (404) 658-0047 for pick-up.
• If the chute is obstructed, please notify the Management or the Concierge Desk.
• No explosives or any flammable, odorous, noxious, corrosive, hazardous, or pollutant
materials shall be disposed of in the trash dumpster or trash chutes, or proper receptacles
designed by the Board of Directors for collection or removal from the building.
• The Owner must make arrangements for the removal of all other items such as appliances
or furniture.
• Do not put an item in the trash chute if you are not SURE it will make it all the way to the
dumpster. Call the Concierge Desk if you leave an item in the Trash Chute Room.
• Please use the small trash cans placed in the common areas for small items only (e.g. cups,
packaging, etc.). Large items should be thrown in the trash chute or hauled to the dumpster.
• Please do not leave litter or trash anywhere in the building other than a trash can, trash chute
or Trash Chute Room.

Resident will be charged $100 per incident plus any additional cost to remedy the situation if found in
violation of this policy. Please refer to The William Oliver Condominium Documents for further
details on Rubbish, Trash and Garbage.

Vehicle Registration & Parking

The William Oliver does not have dedicated automobile parking. Certain deals and / or offers
become available to Downtown residents from time-to-time. Go to Management or the Concierge
Desk for current information.

Guests may park either on the street or in the for-pay parking lot at Decatur St., Marietta, St, and
Peachtree St. (Underground Park lot) or other deck located in the area. Automobile parking is not
allowed on the sidewalk at any time. You are likely to be ticketed and / or towed by the Atlanta
Police Department in addition to receiving a $100 fine from the Association if found parking on the
building’s vault (foundation). The tremendous weight of vehicles also compromises the building’s
vault, which extends below and away from the upper façade that is visible above the sidewalk.

17
 AMENITIES
Business Center & User Agreement

The Business Center is located on the Lobby level, just off the Mail Room. It is equipped with two
work stations, one stand-alone printer and one combination printer, scanner, copier and fax
machine. Both computers are networked to the combination machine. The Business Center is
available to Owners and their authorized guests. It is OPEN 24 HOURS A DAY, 7 DAYS A
WEEK.

At least until a camera is installed in the Business Center, each resident must request a mouse from
the Concierge or provide their own. You will be required to present a valid photo ID to the
Concierge in trade for the mouse. When you have finished your business on the computer, please
return the mouse and your ID will be returned to you. This is a measure necessary to protect the
Owners’ property.

• No food or drinks are allowed in the Business Center.

• If you listen to music, you must use earphones and the sound must be at a low decibel level.
You will be asked to leave if your music disturbs other residents.
• Log off computers when you leave.
• Users are solely responsible for what they access on the Internet.
• Accessing pornographic or obscene materials is prohibited.
• User agrees to observe all copyright laws. User will not duplicate any computer programs or
documentation except those in the public domain.
• Please take precaution when accessing or using personal or confidential files and
information. Do not save any personal data on the Business Center computers, as it may be
accessed by other residents or deleted in routinely-scheduled maintenance.
• The Association shall not be liable for any damages or costs of any type arising out of or in
any way connected with use of the building's Internet connection.
• User agrees to take proper care of all equipment, diskettes, the all-in-one printer, manuals,
and other property of the Association.
• User agrees to immediately report problems with equipment or materials to the Concierge.
• The user may operate one computer at a time only.
• Do not waste paper.
• Turn off all lights if you are the last one to leave.
• DO NOT PROP OPEN THE DOOR to the Business Center
• User agrees to pay replacement cost of any equipment or materials lost, stolen or damaged as
a result of the carelessness, malicious intent, or failure to inform Association employees of
malfunctions.
• User acknowledges that he / she has read and understood these rules and will abide by them.
Failure to observe any part of the "Business Center User Agreement" may result in a
suspension of the user's right to use the Business Center.

18
Clubroom & Rooftop Terrace & User Agreement

The Clubroom, Rooftop Terrace and Pool are for the general use of all residents and their
authorized guests and for private, social functions. The Clubroom, located on the Roof level, has a
full kitchen and the Rooftop Terrace has furniture for your use. They are OPEN 24 HOURS A
DAY, 7 DAYS A WEEK.

The Clubroom and Rooftop Terrace may be reserved by contacting the Concierge for reservation
and security deposit requirements. Out of fairness and for your neighbors’ planning purposes, the
Association requires reservations at least seven (7) days in advance for ALL functions of 12 or
more guests and a refundable a deposit of $250 that will be returned in 3-5 business days after the
event if the area is in the same condition and set-up it was prior to the event. Written notification
will be posted in the Penthouse elevator and Rooftop stairs. (Note: Notification to Management and
residents does not restrict other residents from accessing the Rooftop Terrace or Clubroom once your period of exclusivity
has expired.) All events will have pre- and post-event inspections conducted to assess physical
conditions. If any property of The William Oliver is damaged during the event, notify Management
immediately. The host is expected to reimburse the Association for the cost to repair all damage.

Event reservations are subject to the following, unless the Board of Directors approves otherwise:

• Reservations shall be on a first-come, first-served basis and are at no charge other than
security deposit. Your Unit must be current in all dues and assessments to reserve the space.
• Each Unit has up to two (2) reservations in any calendar year at no charge. Additional
events may result in rental fees. Both reservations may not be used on the same date.
• No business functions (ex.: sales, promotions, etc.) are permitted without written approval.
• Exclusivity shall be for a period not to exceed four (4) hours. Events may not begin before
9:00 a.m. and must terminate before 11:00 p.m. This does not mean your guest must leave.
• You must provide a complete guest list no less than 48 hours before your event.
• The host must be present and accessible on the Rooftop Terrace during the entire event.
• NO GLASS CONTAINERS of any kind (bottles, glassware, pipes) are permitted on the
Rooftop Terrace unless and only if in the possession of a professional bartender on duty.
You may store your beverages in the Clubroom, but must transfer them to alternate, non-
glass containers before entering the Rooftop Terrace.
• The hosts shall be solely responsible for ensuring that the consumption or service of alcohol
at the function is done strictly in accordance with Georgia law.
• No alcoholic beverages shall be sold, manufactured, or made at the function.
• Smoking is permitted outside only; some ashtrays are available and should be utilized. There
are also some small plants / planters; do not use them as ashtrays or trash.
• DO NOT THROW ANYTHING OFF OF THE ROOF.
• DO NOT PROP OPEN THE DOORS to the Clubroom or Rooftop Terrace. This puts
a strain on the doors and the repairs are costly. The doors will be unlocked during the
period of your reservation to allow free access between the Rooftop Terrace and Clubroom.
• All common areas (e.g. elevators, halls) must be cleaned by an agent of the host immediately
following the party. Please coordinate with Management if you need assistance cleaning the
common areas or to hire security (each for an additional fee paid by the Unit / host).
• DO NOT post signs on the outside entrance doors regarding the party as this jeopardizes
security. Instruct guests to use the Call Box or hire someone to be present at the entrance.
• No bicycles, roller skates, roller blades, skateboards, scooters, or pets are allowed on
the Rooftop Terrace, in the Clubroom or in the Pool area.
• Please be respectful of your neighbors regarding noise from music and voices.
19
Community Conference Room

The Community Conference Room is for the general use of all residents and their authorized guests
and for private, social functions, study groups, meetings or other small events. The Community
Conference Room, located in the Basement, has a conference table and chairs for your use. It is
OPEN 24 HOURS A DAY, 7 DAYS A WEEK.

The Community Conference Room may be reserved by contacting the Concierge for reservation.
All events will have pre- and post-event inspections conducted to assess physical conditions. If any
property of The William Oliver is damaged during the event, notify Management immediately. The
host is expected to reimburse the Association for the cost to repair all damage.

Each Unit has the right to reserve the Community Conference Room subject to the following,
unless the Board of Directors approves otherwise:

• Reservations for all functions of 12 + guests are required at least seven (7) days in advance.
• Reservations shall be on a first-come, first-served basis and are at no charge other than for
damages caused during your use. Your Unit must be current in all dues and assessments.
• A resident may make an unlimited amount of reservations in any calendar year at no charge.
• No business functions (ex.: sales, promotions, etc.) are permitted without written approval
from the Board of Directors.
• Exclusivity shall be for a period not to exceed four (4) hours. The Community Conference
Room is open 27 hours a day / 7 days a week.
• You must provide a complete guest list no less than 48 hours before your event in order to
facilitate the check-in process, if applicable.
• The person making the reservation must be present at all times.
• If alcoholic beverages will be served at or brought to the function, then the hosts shall be
solely responsible for ensuring that consumption or serving of alcohol at the function is
done strictly in accordance with Georgia law.
• No alcoholic beverages shall be sold, manufactured, or made at the function.
• No bicycles, roller skates, roller blades, skateboards, scooters, or pets are allowed in
the Community Conference Room.
• Smoking is not permitted.

20
Fitness Center & User Agreement

The Fitness Center is a Limited Common Element to residential Units. It is located on the Lobby
level of the building and consists of cardiovascular equipment and weight machines. It is OPEN 24
HOURS A DAY, 7 DAYS A WEEK.

Each resident must request the TV remote control from the Concierge or provide their own. You
may be required to present a valid photo ID to the Concierge in trade for the remote. When you
have finished your workout, please return the remote or exchange another user’s ID for yours and
your ID will be returned to you. This is a measure necessary to protect the Owners’ property.

• Facilities provided in the Fitness Center are unattended and are to be used at your own risk.
• As a courtesy to others, please bring a towel to wipe down the equipment after your usage.
Clean up after yourself by wiping off your sweat from the machines.
• The Owner or occupant must accompany guests.
• No children under the age of sixteen (16) are allowed in the Fitness Center without adult
supervision. Each adult supervisor of a child is responsible for injury to such child.
• The Association assumes no liability for any use of the equipment or facilities. Consult your
doctor before starting any exercise program.
• If you experience light-headedness, dizziness, nausea, or any other discomfort, please stop
your workout and seek help immediately.
• DO NOT PROP OPEN THE DOORS to the Fitness Center.
• Food, open drinks, gum and tobacco products are not allowed. Only water bottles with lids
are permitted (no cups or glassware).
• Return weights and equipment to the appropriate racks. This includes bench attachments.
• At no time should any equipment leave the Fitness Center.
• Turn off all lights if you are the last one to leave the Fitness Center. Turn down Muzak.
• Report any damaged or broken equipment to the Management.

By order of The Fulton County Health Department, NO GLASS CONTAINERS are allowed in
the Fitness Center. Any fines issued to the Association as a result of non-compliance with this
regulation will be re-assessed against the responsible Owner, plus a $100 service fee.

High-Speed Internet

High-speed Internet is included in your Association dues. For related cost, consult Management.

Laundry

Laundry rooms are available on the 3rd and 4th floors. They are OPEN 24 HOURS A DAY, 7
DAYS A WEEK for your convenience. Turn off all lights each time you are the last one to leave.

Mail & Package Delivery

Mailboxes for each Unit are located on the Lobby level by the Business Center. For your
convenience, the Concierge will sign for any packages or letters, certified or otherwise. If you would
prefer not to have them sign during your absence, please notify the Concierge in writing indicating
your name and Unit number. The William Oliver will not be held responsible for lost or misplaced
packages. Do not tape messages to the mailboxes or front windows regarding deliveries. Follow
USPS standards for suspension of service. Call delivery services to arrange for any exceptions.

21
Pool User Agreement

The Pool is located on the Rooftop Terrace. No lifeguard is on duty in the Pool area. Except for
routine maintenance, it is OPEN 24 HOURS A DAY, 7 DAYS A WEEK for your use. All policies
regarding usage of the Rooftop Terrace and Clubroom also apply to the Pool (see above), as the
Pool is considered part of the Rooftop Terrace. In addition, the following policies apply.

• The Pool is for the exclusive use of The William Oliver residents and their authorized guests.
• Use by all residents and their guests is at one’s own risk.
• Proper bathing attire is required. Swimsuits are to be worn at all times.
• No children under eighteen (18) are allowed in the Pool area without adult supervision.
• No diapers are allowed in the Pool. All children must wear plastic swim pants while
swimming by order of The Fulton County Health Department.
• The maximum number of guests in the Pool is TEN (10).
• The host must be present whenever the guests are using the Pool.
• Please drink responsibly at all times.
• No bicycles, roller skates, roller blades, skateboards, scooters, or pets are allowed on
the Rooftop Terrace, in the Clubroom or in the Pool area.

By order of The Fulton County Health Department, NO GLASS CONTAINERS are allowed in
the Pool area. Any fines issued to the Association as a result of non-compliance with the regulation
will be assessed against the responsible Owner. Any discovery by Management or Concierge of
non-compliance with the regulation will be assessed against the responsible Owner at the initial rate
of $100.

22
 FORMS
Following are copies of various forms you may need now and / or in the future. These forms may
additionally be found at the Concierge Desk and / or online at www.TheWilliamOliver.com. Do
not remove the original forms from this Resident Handbook.
 OCCUPANT INFORMATION
Unit #: ________
Occupant(s) (circle one): Owner Renter Relative (specify relationship):

Occupant 1 Occupant 2

Name:
(List all additional occupants on the back of this form)

Telephone:
Home:

Cell:

Work:

Email:

Call Box:
Telephone:

Key fobs:

Key cards:

Storage Space(s):
Floor-Unit # (Ex. Basement #20 = B-20)

Emergency Contact:
Occupant 1: Occupant 2:

Relationship: Relationship:

Phone # 1: Phone # 1:

Phone # 2: Phone # 2:

If you are an Owner, can your Unit phone or cell number and email address be published in a directory
available only to other Owners? All Unit numbers and names will be published. Yes No

Mailing address for Owner(s) not living in the Unit:

Please complete this form and return to the Concierge Desk, fax or mail to:
The William Oliver Condominium Association, Inc.
P.O. Box 1476
Atlanta, GA 30301
Phone: (404) 522-8288 Fax: (404) 522-9593
25
 OCCUPANT INFORMATION
(continued)

Occupant 3 Occupant 4

Name:
(List all additional occupants on the back of this form)

Telephone:
Home:

Cell:

Work:

Email:

Call Box:
Telephone:

Key fobs:

Key cards:

Storage Space(s):
Floor-Unit # (Ex. Basement #20 = B-20)

Emergency Contact:
Occupant 3: Occupant 4:

Relationship: Relationship:

Phone # 1: Phone # 1:

Phone # 2: Phone # 2:

26
 NOTIFICATION OF RESIDENT WITH PHYSICAL LIMITS
Unit #: Name:
Please Print or Type (Please complete one sheet per individual)

Physical and Other Challenges / Impairments / Limits: (please check all that apply):

I have difficulty walking

I rely on a walking aid (cane or push walker)
I rely on a wheel chair
I do not understand English; I speak
I am hearing disabled
I am seeing disabled
I have difficulty interpreting and receiving sensory information
Other (please print explanation/list)

Please complete this form and return to the Concierge Desk, fax or mail to:
The William Oliver Condominium Association, Inc.
P.O. Box 1476
Atlanta, GA 30301
Phone: (404) 522-8288 Fax: (404) 522-9593
27
 PET REGISTRATION

Resident(s) Name(s): Unit #: Date:

Pet(s) (# of each): Dog Cat Birds Other (type)

Pet 1 Pet 2

Name(s):
Breed(s):
Color(s):
Gender(s):
Age(s):

Distinguishing Mark(s)

Other Important Information: _______________________________________________

Veterinarian / Emergency Caretaker

Name: Phone:

Address:

Name: Phone:

Address:

I have read and understand the policies related to pets at The William Oliver Condominium
Association and I and members of my household promise to fully comply.

Signature: Date:

Please complete this form and return to the Concierge Desk, fax or mail to:
The William Oliver Condominium Association, Inc.
P.O. Box 1476
Atlanta, GA 30301
Phone: (404) 522-8288 Fax: (404) 522-9593
28
 CONTROL ACCESS SYSTEM REGISTRATION
Each Owner must complete and return this form in order to register for the Control Access System.
Registration and programming cannot be processed without this form and accompanied payment.
Please allow five (5) business days from receipt of request for programming to be completed.

Number of Directory Listings

I wish to have (circle your choice) 1 2 listing(s) in the Call Box directory for Unit # ______.

I wish for this/these listing(s) in the Call Box directory to be (circle your choice) Public Hidden.

Primary Listing

The phone and Unit numbers will not be displayed to the visitor. Please note: The Call Box holds a
limited amount of long distance numbers.

Name: ___________________________________ *Full Phone Number: __________________

(Last Name, First Name or Last Name, First Initial)

Second Listing

Name: ___________________________________ *Full Phone Number: __________________

(Last Name, First Name or Last Name, First Initial)
*This is the phone number(s) the system will dial when visitors are using the Call Box.

Control Access Devices

Each Owner is responsible for purchasing his/her own keyless access entry device(s) at the time of
property closing. Additional devices may be ordered for a fee, for a total of up to four two (2) times
the number of bedrooms plus one (1) per Unit (2 x BR + 1). The name must match the name of
the Owner, lessee, or permanent resident

I would like _ additional Entry Devices @ $25 / card & $35 / fob registered to Unit # ____.

==========================================================

Enclosed is my check for $_______ payable to: The William Oliver Condominium Association,
Inc. for the above keyless entry devices and / or directory listings.

Please complete this form and return to the Concierge Desk, fax or mail to:
The William Oliver Condominium Association, Inc.
P.O. Box 1476
Atlanta, GA 30301
Phone: (404) 522-8288 Fax: (404) 522-9593
29
 ELEVATOR RESERVATION FOR
MOVE-IN / MOVE-OUT / DELIVERY
Time & Date of Move / Delivery: Unit #:
Occupant 1: Email address:
Present / Forwarding Mailing Address (if other than The William Oliver):

Primary phone #: Other Phone #:

Occupant 2: Email Address:

Present / Forwarding Mailing Address (if other than The William Oliver):

Primary phone #: Other Phone #:

Please note:
• This form must be completed by the Owner and received by Management at least ten (10)
days prior to moving day or 48 hours before a major delivery or contractor work.
• Control Access System Registration form must be submitted with appropriate device fee.
• Moves are limited to four (4) hours. Visit the web site or call Management to obtain detailed
moving guidelines.
• Elevators are padded before the move and removed after the move. If the moving date
changes, it is the responsibility of the Owner to contact Management at least two (2)
business days prior to the new moving date. The Manager, Richard Hooker, can be reached
at: (404) 687-0047, or emailed at: RHooker@InTownPropertyMgt.com.
• A check for $100 and a security deposit of $250 are required prior to initial move-in. The
deposit should accompany this form and made payable to: The William Oliver
Condominium Association, Inc.
• You are liable for any damages that occur to The William Oliver’s common areas. Please do
not prop the entrance doors as this can cause damage and breaches security.
• When the move is completed, the deposit will be returned within five (5) business days as
long as Management has concluded that no damage to common areas has occurred.
• After completing this form, make a copy for your records. Mail the original with deposit to:
The William Oliver Condominium Association, Inc.
32 Peachtree St., NW, Attn: Management Office
Atlanta, GA 30303

I have read, understand and have completed the above form. Enclosed is my $250 check for
deposit. Note: Failure to complete this form and send deposit may result in a $250 fine.

Occupant 1 Signature: Date:

==========================================================

Received By: Today’s Time / Date:

30
 PACKAGE RELEASE
As a courtesy, the Concierge will accept UPS, Federal Express and U.S. Post Office deliveries in the
Lobby of The William Oliver, at the Concierge Desk. For deliveries that require your signature, the
Concierge will place a call to you or your Unit. If you are not home, the delivery will not be
accepted. If you are home, you may either meet the delivery personnel in the lobby or allow them to
come to your Unit after being issued a Visitor Pass.

This document will remain in effect until revoked in writing by the Owner / occupant, when the
lease expires or the Unit is sold.

The Management, Board of Directors, Association, and Concierge will not be responsible for the
undelivered packages or packages damaged from shipping.

Resident Signature Print Name

Today’s Date Unit #

Last Date this is Effective (Leave blank if indefinite)

Concierge on Duty Date Time

31
 KEY RELEASE & CONTRACTOR AUTHORIZATION

Unit #: Date(s): to

Name of Company or Individual(s):

Expected time of arrival: Between a.m./p.m. & a.m./p.m.

Expected amount of time of visit or for work to be completed: minutes / hours / days

Yes No I give authorization for The William Oliver Management or

Concierge to release the key I provide for my Unit to _____________________________
(Company / Individual) to access my Unit on the date(s) listed. This key must be returned at the
end of each day.

(Initials) I understand that UNDER NO CIRCUMSTANCE will the Concierge

release a key to a Unit without this signed form. I will coordinate in advance with the Company /
Individual to whom I am releasing my key(s). I further understand that if I fail to provide this form,
a telephone call or signature of someone who is not an Owner or legal resident of my Unit will not
suffice as substitute approval.

In an emergency I may be reached at the following number(s):

Work: Mobile:

Special Instructions:

Note: The Association, Board of Directors, Management, and Concierge are not responsible for any damage caused to
your Unit or for missing items from your Unit while the authorized contractor is doing work or individual has access.

Signature of Resident Print Name Date

Concierge on Duty or Manager accepting form – Please Print Date

Signature of Recipient Print Name Date / Time

32
 CONTRACTOR APPLICATION
Owner(s): Unit #:

I am (We are) planning to do the following renovations to my (our) Unit. In addition to this
Contractor Application, please find attached a copy of the Plans and Specifications, Insurance
Certificate and Business License of the contractor I am (we are) planning to use. Please review the
attached documents and approve the work to be completed.

*Detailed Description of Work to be Performed:

* List additional renovations on the back of this form or on an attached document

Contractor: # of Employees:

Federal ID or SSN: Contractor Contact:

Contractor Address:

City: State: ZIP:

Work Phone: Mobile Phone: Fax#:

Insurance Broker:

Insurance Address:

City: State: ZIP:

Work Phone: Mobile Phone: Fax #:

PROVIDE A LIST OF ALL ADDITIONAL SUBCONTRACTORS AND INSURANCE

BROKERS, IF ANY, AND ATTACH TO THIS FORM

Signatures of Approval: ___

Architectural Control Committee Chair Property Manager
___
Date Date
33
IMPROVEMENT & ARCHITECTURAL CONTROL APPROVAL
Contractors must adhere to the Rules and Regulations of The William Oliver Condominium
Association. All contractors must have proof of insurance, a current business license, copies of
required permits, blueprints (when applicable), and a contact person. All certificates must be made
out to The William Oliver Condominium Association, Inc. and with the individual Owner listed
as the certificate holder, addressed to:

The William Oliver Condominium Association, Inc.

32 Peachtree St., NW, Attn.: Management Office
Atlanta, GA 30303
(404) 658-0047 office / (404) 521-0103 fax

The certificate must name The William Oliver Condominium Association, Inc. as additional
insured. Attach copies of the insurance certificate and business license to your application.

Insurance: Required Contractor Amounts

• General Liability is $1,000,000 per occurrence and $2,000,000 aggregate

• Workers Compensation:
Coverage A – Statutory Limits
Coverage B – Employers Liability $100,000 per accident, $500,000 policy
limit, $100,000 per person disease.

Owner & Contractor Understanding

• All work must be completed Monday through Friday between 8:00 a.m. and 6:00 p.m. and /
or Saturdays between 10:00 a.m. and 5:00 p.m. Absolutely no work is to be performed on
Sundays or Holidays.
• If the contractor needs to bring materials up to the Unit, the Owner must reserve the freight
and penthouse elevators in advance with Management or the Concierge per the guidelines.
• All construction material and debris generated by the renovation must be hauled off of the
premises each day by the contractor. Under no circumstance may debris be put in the trash
chute, left in common areas or the Trash Room or Trash Chute Room.
• Owners will be assessed a fine for the cost of damages and / or clean-up in the hallway and
other common areas of the building due to any work a contractor or Owner performed.
• Under NO circumstance will the Concierge release a key to a Unit without a signed Key
Release form. Coordinate in advance with the Owner for whom you are conducting work.
• All parking for contractors shall be the responsibility of the contractor and Owner. Anyone
parking illegally in front of or on the side of the building shall be towed at the contractor’s or
Owner’s expense. There is absolutely NO PARKING on the sidewalk.
• Please be considerate of all those living in other Units.
• Please be advised absolutely NO alterations can be made to the exterior of the building or
the windows. The William Oliver is an Historic Building.
34
 ROOFTOP TERRACE, POOL & CLUBROOM RESERVATION
Resident(s): Unit #:

Day and Date of Event: , , 20

Hours of Event: a.m./p.m. to a.m./p.m. Approximate # of Guests:

Each Unit has the right to reserve the Rooftop Terrace, Pool and Clubroom for events subject to
the following, unless the Board of Directors approves otherwise:

• Reservations for all functions of 12 + guests are required at least seven (7) days in advance.
• A $250 security deposit is due at the time of the reservation request. The reservation is
incomplete without the deposit. The deposit is refundable and will be returned 3-5 business
days after the event if the area is in the same condition and set-up it was prior to the event.
• Reservations shall be on a first-come, first-served basis and are at no charge other than
security deposit. Your Unit must be current in all dues and assessments.
• A resident may make up to two (2) reservations in any calendar year at no charge.
Additional events may result in nominal rental fees.
• Both reservations may not be used on the same date to lengthen the duration of your event.
• No business functions (ex.: sales, promotions, etc.) are permitted without written approval
from the Board of Directors.
• Exclusivity shall be for a period not to exceed four (4) hours. Events may not begin before
9:00 a.m. and must terminate before 11:00 p.m. This does not mean your guest must leave,
but you may not prevent your neighbors from using and enjoying the space as of 11:00 p.m.
• You must provide a complete guest list no less than 48 hours before your event in order
to facilitate the check-in process.
• The host must be present on the Rooftop Terrace / Pool area at all times during the event.
• NO GLASS CONTAINERS of any kind (beer, liquor or wine bottles; glassware such as
pint glasses or wine glasses; or pipes, such as hookahs) are permitted on the Rooftop Terrace
unless and only if in the possession of a professional bartender on duty. You may store your
beverages in the Clubroom, but must transfer them to a non-glass container before entering
the Rooftop Terrace. Plan for alternative containers; make them available in the Clubroom.*
• If alcoholic beverages will be served at or brought to the function, then the hosts shall be
solely responsible for ensuring that consumption or serving of alcohol at the function is
done strictly in accordance with Georgia law.
• No alcoholic beverages shall be sold, manufactured, or made at the function.
• Please drink responsibly at all times.
• No bicycles, roller skates, roller blades, skateboards, scooters, or pets are allowed on
the Rooftop Terrace, in the Clubroom or in the Pool area.
• Smoking is permitted outside only; some ashtrays are available and should be utilized. There
are also some small plants; do not use them as ashtrays.
• DO NOT THROW ANYTHING OFF OF THE ROOF.
35
 • DO NOT PROP OPEN THE DOORS to the Rooftop Terrace or Clubroom. This puts
a strain on the doors and the repairs are costly. The doors will be unlocked during the
period of your reservation to allow free access between the Rooftop Terrace and Clubroom.
• YOU MAY NOT post signs on the outside entrance doors regarding the party as this
jeopardizes security. Instruct guests to utilize the Call Box directory or hire someone to be
present at the building entrance.
• The Pool is for the exclusive use of The William Oliver residents and their authorized guests.
• Use of the Pool by all residents and their guests is at one’s own risk.
• Proper bathing attire is required when using the Pool. Swimsuits are to be worn at all times.
• No children under eighteen (18) are allowed in the Pool area without adult supervision.
• No diapers are allowed in the Pool. All children must wear plastic swim pants while
swimming by order of The Fulton County Health Department.
• The maximum number of guests on the Rooftop Terrace is 139; for the Pool is TEN (10).
• All common areas (e.g. elevators, halls) must be cleaned by an agent of the host immediately
following the event. Check planters for trash, bottle caps and cigarette / cigar butts. All
furniture must be returned to original location. Coordinate with Management if you need
assistance in cleaning the common areas or to hire security (for possible additional fees).
• Please be respectful of your neighbors regarding noise from music and voices.

* By order of The Fulton County Health Department, NO GLASS CONTAINERS are allowed in the Pool
area. Any fines issued to the Association as a result of non-compliance with the regulation will be assessed against the
responsible Owner. Any discovery by Management or Concierge of non-compliance with the regulation will be assessed
against the responsible Owner at the initial rate of $100.

I have read, understand, and agree to abide by the rules of the Rooftop Terrace, Pool and Clubroom
set forth in The William Oliver Condominium Documents, Declaration and By-laws and the
Resident Handbook. I understand that I am responsible for clean-up for the Rooftop Terrace, Pool
area and Clubroom. All events will have pre- and post-event inspections conducted to assess
physical conditions. If any property of The William Oliver is damaged during the event, I will notify
Management immediately. I am expected to reimburse the Association for repair of all damage. I
will not hold Management, the Association, nor their agents responsible for accidents or injuries
occurring to myself and / or my guests as a result of use of the Rooftop Terrace, Pool or Clubroom
areas. I understand my deposit is refundable so long as there are neither missing items nor damage
to these areas, their furnishings, fixtures, or appliances. I understand the check used for the deposit
will only be deposited should the area not be in the same condition it was prior to the event.

Signature of Resident Print Name Date

OFFICE USE ONLY

Received by Concierge (Print Name) Date & Time

Deposit Received: ___Yes ___ No Check #: Deposit Amount $

Attach a check & copy – not to be deposited unless there has been damage or missing items.

Approved by Property Manager (Print Name) Date

36
 COMMUNITY CONFERENCE ROOM RESERVATION
Resident(s): Unit #:

Day and Date of Reservation: , , 20

Hours of Reservation: a.m./p.m. to a.m./p.m.

Each Unit has the right to reserve the Community Conference Room for study groups, meetings or
other events subject to the following, unless the Board of Directors approves otherwise:

• Reservations for all functions of 12 + guests are required at least seven (7) days in advance.
• Reservations shall be on a first-come, first-served basis and are at no charge other than for
damages caused during your use. Your Unit must be current in all dues and assessments.
• A resident may make an unlimited amount of reservations in any calendar year at no charge.
• No business functions (ex.: sales, promotions, etc.) are permitted without written approval
from the Board of Directors.
• Exclusivity shall be for a period not to exceed four (4) hours. The Community Conference
Room is open 27 hours a day / 7 days a week.
• You must provide a complete guest list no less than 48 hours before your event in order to
facilitate the check-in process, if applicable.
• The person making the reservation must be present at all times.
• If alcoholic beverages will be served at or brought to the function, then the hosts shall be
solely responsible for ensuring that consumption or serving of alcohol at the function is
done strictly in accordance with Georgia law.
• No alcoholic beverages shall be sold, manufactured, or made at the function.
• No bicycles, roller skates, roller blades, skateboards, scooters, or pets are allowed in
the Community Conference Room.
• Smoking is not permitted.

OFFICE USE ONLY

Received by Concierge (Print Name) Date & Time

Deposit Received: ___Yes ___ No Check #: Deposit Amount $

Attach a check & copy – not to be deposited unless there has been damage or missing items.

Approved by Property Manager (Print Name) Date

37
 GUEST LIST
Resident(s): Unit #: Event Date:
Whether you are having a party in your Unit or on the Rooftop Terrace, Clubroom or Pool, you are required
to provide a guest list for gatherings when 12 or more guests are invited. This small amount of planning and
courtesy will go a long way to promote effectiveness and service at the Concierge Desk, as it will save
multiple phone calls to you and prevent a bottleneck in the lobby. You, your guests and your neighbors will
appreciate this efficiency. Present this Guest List no less than 48 hours before the start of the event you will
be hosting. You may also provide a typed or legibly-handwritten list. Failure to do so may result in a fine.
(Note: If you are unsure if someone will show, list them. If you do not know the name of a guest’s guest, put (+1 or +2, etc.))

Name of Guest / Visitor

1.

30.

10.

40.

20.

50.
38
 FREQUENT GUEST CONSENT & REVOCATION
Resident(s) Name(s): Unit #: Date:

I / We hereby authorize the Concierge to allow the following guests, visitors or relatives into The
William Oliver and proceed directly to my Unit without presenting ID or signing in at the Front
Desk. I / We acknowledge that the Concierge may not always be at the Front Desk and that I / we
will advise my / our guest(s) to directly call the Unit from the Call Box to gain entry to the building
(Note: Owners MUST notify Management if keys - to include Control Access cards and key fobs - are issued to a
guest). I / We further acknowledge responsibility for having my/ our guests follow building Rules
and Regulations.

ONCE SIGNED AND DATED, THIS LIST WILL STAY IN EFFECT UNTIL
REVOKED BY THE BELOW-SIGNED RESIDENT ON THE DATE(S) LISTED.

Name of Guest / Visitor Date Granted Date Revoked

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Other Important Information:

I have read and understand the policies related to pets at The William Oliver Condominium
Association and I and members of my household promise to fully comply.

Signature: Date:

39
 REQUEST TO BE ON MEETING AGENDA

Resident(s) Name(s): Unit #: Date:

I hereby request to be placed on the agenda for the next meeting of the Association, to be held:

Day and Date of Meeting: , , 20

I would like to address or be heard about: (You must fill out a new form for each issue):

Public Meetings: Semi-Annual, Annual, or as otherwise called and / or posted.

Open Meetings: All Board meetings except for the Executive Session are Open to the Association.
Non-Board members are not invited to participate; however, you may be heard during the Executive
Session by submitting this form.

Due to time restrictions, the duration of the discussion will be limited to the above-listed topic. In
any case, this time is not to exceed 15 minutes, plus applicable & appropriate question-and-answer
period. You will be notified prior to the meeting regarding when and for how much time you will
be heard. As each agenda must be posted at least seven (7) days before the meeting, you must
provide this request no less that 10 days before the meeting date.

Signature of Resident Print Name Date

Signature of Manager Print Name Date

Signature of Board Secretary Print Name Date

40
 OWNER ACKNOWLEDGEMENT &
LEASING PERMIT WAIT LIST REQUEST
I / We, , being the Owner(s)

of Unit # , have received a copy of the Leasing Policy for The William Oliver. The

Owner shall cause all Occupants of his or her Unit to comply with the Declaration, By-laws, and the

Rules and Regulations adopted pursuant thereto, and shall be responsible for all violations by such

Occupants, notwithstanding the fact that such occupants of the Unit are fully liable and may be

sanctioned for any such violation. If the lessee, or a person living with the lessee, violates the

Declaration, By-laws, or a Rule or Regulation for which a fine is imposed, notice of the violation

shall be given to the Owner and the lessee, and such fine may be assessed against the lessee in

accordance with the By-laws. If the fine is not paid by the lessee within the time period set by the

Board of Directors, the Owner shall pay the fine upon notice from the Association of the lessee's

failure to pay the fine. Unpaid fines shall constitute a lien against the Unit.

____________
Signature Date

Signature Date

Signature Date

Signature Date

All Units to be considered for lease must execute this Acknowledgement.

Please complete this form and return to the Concierge Desk, fax or mail to:
The William Oliver Condominium Association, Inc.
P.O. Box 1476
Atlanta, GA 30301
Phone: (404) 522-8288 Fax: (404) 522-9593
41
 LEASING PROCESS COMMUNICATION
LANDLORD’S STEPS
o You may add your Full Name and Unit # to the
Leasing Permit Wait List by signing and submitting
the Owner Acknowledgement & Leasing Permit
Wait List Request form to the Property Manager at
Management@TheWilliamOliver.com.
o Landlords must submit a proposed, unexecuted
lease to the Board of Directors for approval no less
than seven (7) days before the date the lease would
take effect.
o The Board of Directors recommends that the
unexecuted lease be provided at the time the
Leasing Permit becomes active or when a new
leasing period is approaching.
o Execute the approved lease with the tenant(s).
o Landlords have ten (10) days to provide the Board
of Directors with a hard copy of the executed lease.
o The Landlord or tenant(s) must reserve the elevator
for moves-in and / or moves-out a minimum of
ten (10) days prior to the proposed moving date.
Confirmation will be issued by seven (7) days
before the scheduled move.
o If you have any questions please feel free to contact
Management.
Notes and date reminders:
1.
2.
3.
4.
5.
6.
7.
42
PROPERTY MANAGEMENT’S STEPS
o Property Manager or Concierge will supply the
prospective Landlord with a copy of the Owner
Acknowledgement & Leasing Permit Wait List Request
form. This form is also available online at
www.TheWilliamOliver.com.
o Management will add your name to the Leasing Permit
Wait List.
o The Property Manager will contact the prospective
Landlord when a Lease Permit becomes available. The
Board President shall grant the Lease Permit if all
procedures have been followed.
o When an Owner receives written notice that a permit is
available, he / she will have 72 hours to accept or
decline. If accepting, Management will send a notice
indicating the Owner has 180 days from the date that
the Leasing Permit is granted to lease the Unit. Should
the Owner decline, he / she may remain in the same
position on the list for a period of up to six months or
until the next time a Leasing Permit becomes available,
at which point the Owner must take possession, be
removed from the List or go to the bottom of the List.
o The Board of Directors will review your proposed,
unexecuted lease and return it within three (3) business
days of receipt.
o The approved, executed lease will be delivered to the
Management Office within ten (10) days of its
execution.
o The Property Manager will call and / or send out a
written notice within 30 - 60 days of your lease expiring
to inquire about renewals. This may be accompanied by
an email or phone call. The entire process must be
completed for each new lease. In the case of a
renewal, the Landlord must file, in writing, evidence of a
renewal or month-to-month rollover of terms (an email
stating the same would suffice).
Notes and date reminders:
1.
2.
3.
 EMERGENCY
PROCEDURES
&
EVACUATION
PLAN

PLEASE READ CAREFULLY ALL MATERIALS ATTACHED

Revised August 2008
All information believed to be correct, but is not warranted
 EMERGENCY PROCEDURES TABLE OF CONTENTS
INTRODUCTION PAGE 46

KNOWING YOUR BUILDING PAGE 46

SECTION A PAGE 47

1. Fire alarm & emergency equipment use

2. Organization of building personnel
3. Building emergency evacuation procedures

SECTION B PAGE 48

1. Convene area
2. Emergency procedures
3. Criminal activity

SECTION C PAGE 49
1. Water/sewer problems
2. Tornadoes
3. Accident/illness
4. Fire drills, practice tests and alerts

SECTION D PAGE 49

1. Physically challenged
2. Physically challenged list

SECTION E PAGE 50

1. Emergency phone numbers

SECTION F PAGE 51-52

1. Safety instructions
2. Disclaimer

SECTION G PAGE 53-72

1. Map
2. Floor Plans
 INTRODUCTION
The William Oliver is committed to providing a secure environment for residents in the event of an
emergency. Many fire safety features have been incorporated into the design and construction of
the building, including emergency lighting, fire alarm pull stations, life safety voice system, fire
extinguishers, smoke detectors, and sprinklers.

The Emergency Procedures & Evacuation Plan is a prevention program designed to minimize the
chance of injury and maximize residents’ well being in the event of an emergency. The storage of
any equipment in the hallways is a fire safety hazard and a violation of local codes. Any fines
resulting to the Association as a result of any resident’s violation of this code will result in an
assessment against the Owner for the amount of the fine plus a $200 penalty.

Please study the enclosed information in order to familiarize yourself with the procedures. The
program cannot succeed without the total cooperation of each and every employee, contractor and
resident of The William Oliver.

KNOWING YOUR BUILDING

Each Owner / occupant should be familiar with the location of all exit stairways on his / her floor.
In addition, occupants should discuss in advance what to do if the closest exit cannot be used during
an emergency. Please study the attached fire escape plan for your floor.

46
SECTION A

1. FIRE AND EMERGENCY EQUIPMENT USE

In the event of a fire alarm, an audible alarm followed by a taped message giving evacuation
instructions will he heard two floors above and one floor below the level of the activated alarm.
From the Fire Control Center, the firefighters will communicate to residents from a microphone
and speaker system located in all corridors and Units.

All elevators will automatically go to the street level, stop, open their doors and become inoperative.
Elevator keys are provided at the Fire Control Center for use by the Fire Department in operating
elevators during an emergency. DO NO USE ELEVATORS DURING AN ALARM.

WARNING

DO NOT HANG, WRAP OR HOOK ANYTHING TO THE SPRINKLER HEADS IN YOUR

UNIT. ALSO, PLEASE DO NOT DISABLE OR REMOVE YOUR SMOKE DETECTOR.

2. ORGANIZATION OF BUILDING PERSONNEL

Title Telephone Number

Concierge (404) 658-0047
Property Manager (404) 522-8288

3. BUILDING EMERGENCY EVACUATION PROCEDURES

When an alarm sounds, residents should do the following:

• Exit to nearest or safest fire stairwell. DO NOT USE ELEVATORS!

• Follow the internal stairwell to the lobby, where you should exit the building. Or:
• Follow the fire escape to the bottom, on the Second Floor roof level, where there will be a
door. Proceed through that door and continue down, following the large, red arrows,
which will point the way to the Marietta Street exit.
• Proceed to the Convene Area.

If a fire should occur in a Unit, residents should do the following:

• CALL 911, THEN NOTIFY THE CONCIERGE

• Evacuate via the nearest, safest stairwell, as above.

The only means of exit from the residential floors are the stairwells (internal and fire escape). The
stairwells are of fire-rated construction and the doors are self-closing. Before opening a door to a
fire stairwell, feel the door (if the door is hot, do not open it), or look for smoke coming from under
the door. If either is present use the other stairwell on the floor.

REMEMBER: DO NOT OPEN THE DOOR TO THE STAIRWELL IF IT IS HOT!!

Proceed to exit the first floor or ground level. ALL residents are to convene at THE WOODRUFF
PARK AREA AT THE FRONT OF THE COMMUNITY. Residents will be directed by the
concierge to a safe location. After the evacuation, DO NOT RE-ENTER the building until
clearance is given by the Fire Department.
47
SECTION B

1. CONVENE AREA

All residents are to convene OUTSIDE AT THE WOODRUFF PARK AREA AT THE FRONT
OF THE COMMUNITY. You will be directed by official personnel to a safe location.

2. EMERGENCY PROCEDURES

FIRE:

When a fired is discovered, immediately go to the nearest pull station and PULL THE ALARM
LEVER TO ACTIVATE THE FIRE ALARM SYSTEM. EVACUATE VIA THE
NEAREST SAFE STAIRWAY. The internal stairwell will lead you to the lobby, where you
should exit the building. The fire escape will lead you to a door on the Second Floor roof. Proceed
through that door and continue down, following the large, red arrows, which will point the way to
the Marietta Street exit. Proceed to the Convene Area. If there is no imminent threat to personal
safety, call 911 first then the Concierge to report the location of the fire before evacuating.

STUCK IN ELEVATOR:

If stuck in the elevator, follow these four (4) procedures:

1. Call the Concierge on the telephone provided in each elevator cab. Pick up the receiver and
press the button on the inside of the telephone case. YOU MUST HOLD THE BUTTON
DOWN IN ORDER TO COMMUNICATE. Describe the problem you are having.
2. DO NOT attempt to open the door.
3. The Concierge will contact the elevator technician, who will attempt to open the door from
the outside.
4. Upon arrival, the elevator technicians can lower the can to the nearest floor and open the
doors from the outside.

3. CRIMINAL ACTIVITY

If you witness or suspect criminal activity, call 911 first, then the Concierge at (404) 658-0047.

THE WILLIAM OLIVER CONDOMINIUM ASSOCIATION, INC. (“ASSOCIATION”)

MAY, BUT SHALL NOT BE REQUIRED TO, FROM TIME TO TIME, PROVIDE
MEASURES OR TAKE ACTIONS WHICH DIRECTLY OR INDIRECTLY IMPROVE
SECURITY IN THE BUILDING; HOWEVER, THE ASSOCIATION IS NOT A
PROVIDER OF SECURITY AND SHALL NOT HAVE A DUTY TO PROVIDE
SECURITY IN THE BUILDING. FURTHERMORE, THE ASSOCIATION DOES
NOT GUARANTEE THAT NON-UNIT OWNERS AND NON-OCCUPANTS WILL
NOT GAIN ACCESS TO THE PROPERTY NOR DOES THE ASSOCIATION
GUARANTEE THAT CRIMINAL ACTS ON THE PROPERTY WILL NOT BE
COMMITTED BY OTHER UNIT OWNERS OR OCCUPANTS. IT SHALL BE THE
RESPONSIBILITY OF EACH OWNER AND OCCUPANT TO PROTECT HIS OR
HER PERSON AND PROPERTY AND ALL RESPONSIBILITY TO PROVIDE SUCH
SECURITY SHALL LIE SOLELY WITH EACH UNIT OWNER AND OCCUPANT.
THE ASSOCIATION SHALL NOT BE HELD LIABLE FOR ANY LOSS OR DAMAGE
BY REASON OR FAILURE TO PROVIDE ADEQUATE SECURITY OR
INEFFECTIVENESS OF MEASURE UNDERTAKEN.
48
SECTION C

1. WATER / SEWER PROBLEMS

In case of a flood, plumbing leak or sewer back up, call the Concierge at (404) 658-0047 and then
call a plumber, you are responsible for your own Unit.

2. TORNADOES

In most cases, advance warning in the event of a tornado is not possible. Therefore, if a tornado is
sighted approaching the building, notify the Concierge and move toward interior rooms, hallways
or exit stairs. Stay away from outside walls and rooms with windows. During a severe
thunderstorm or tornado emergency, listen for radio or television bulletins from the National
Weather Service. Go to the basement of the building if a tornado is spotted.

3. ACCIDENT / ILLNESS

Residents should call 911 if an ambulance is required. Provide the building name, street address, and
Unit number. Please advise the Concierge.

4. FIRE DRILLS, PRACTICE TESTS AND ALERTS

Fire Drills are not required. If Owners at The William Oliver wish for one to be conducted, they
may submit a written request to the Property Manager. Fees to coordinate with the Atlanta Fire
Department and / or other public safety entity may apply. If and when such an event takes place,
written notice will be given to all residents as to the date and time of the practice Fire Drill.

At the sound of the alarm, all residents would proceed to the nearest fire exit on each floor and exit
the building. The designated convene area would be across the street at Woodruff Park.

SECTION D

1. PHYSICALLY CHALLENGED

Physically challenged Owners / occupants are defined as follows:

1. Persons with inability to walk, have difficulty walking, or rely on mobility aids.
2. Persons with sight or hearing disabilities.
3. Persons who have difficulty interpreting and receiving sensory information.
4. Persons with lack of stamina to exit stairwells.

The Concierge Services Account Manager will maintain a list of all physically challenged and / or
disabled residents, which will include Property Manager’s name, the building address, emergency
phone numbers, Owner’s / occupant’s name and Unit number. It is resident’s responsibility to
notify the Property Manager of special needs and conditions.

2. LIST OF ALL PHYSICALLY CHALLENGED

A list of all physically challenged residents will be maintained at the Concierge Desk. In the event of
an emergency the list will be released to the proper authorities and otherwise kept confidential.
Please call (404) 658-0047 or go online to www.TheWilliamOliver.com to fill out a Notification of
Resident with Physical Limits form.
49
SECTION E

1. THE WILLIAM OLIVER EMERGENCY NUMBERS

Police / Fire / Ambulance >> >> >> >> 911

Property Management Office / Concierge Desk >> >> (404) 658-0047

Atlanta Police Non-Emergency Police >> >> >> (404) 853-3434

Georgia Poison Control Center (Grady Health Systems) >> (404) 521-0103 or (404) 616-9000

Grady Memorial Hospital >> >> >> (404) 616-4307 or (404) 589-4252

Piedmont Hospital >> >> >> (404) 605-5000

Red Cross >> >> >> >> >> (404) 876-3302

After calling 911, please notify The William Oliver Property Manager of any emergency involving
life or common property. After hours, emergencies should be placed to the Concierge at (404) 658-
0047. The concierge on duty will notify the appropriate personnel.

50
SECTION F

1. SAFETY INSTRUCTIONS

FOR YOUR SAFTY THIS BUILDING HAS THE FOLLOWING:

• Automatic sprinkler protection in every Unit.

• Smoke detectors in every Unit.
• Fire alarm pull-station at every exit.
• Stairwells with self-closing doors. (Note: DO NOT prop doors open).
• Emergency light and exit lights.
• Fire retardant carpeting installed at the time of closing if you install new carpeting yourself,
please make sure it is fire retardant.

IN CASE OF FIRE:

• DO NOT PANIC. Remain calm.

• Report fire to Concierge Desk or Fire Department as appropriate.
• If Unit is smoky, get on hands and knees (or stomach) and crawl to door.
• Feel doorknob. IF HOT, DO NOT open door. If cool, open slowly.
• If hallway is smoky, stay next to wall and count the doors as you crawl to nearest exit
stairwell.
• DO NOT use any elevators. Elevators will not operate.
• DO NOT prop open doors to exit stairwell.
• Hold on to handrail and WALK DOWN exit stairwell.
• If possible pull fire alarm as you evacuate.

IF YOU CANNOT LEAVE YOUR UNIT:

1. Call 911 first.

2. Call the Concierge Desk (404) 658-0047.
3. Wet sheets, towels, or clothing and stuff them in all cracks around doors and vents.
4. Check to see if there is smoke OUTSIDE window. If no smoke and if any window can be
opened, hang sheets or light-colored material outside.
5. Fill bathtub with cold water for firefighting.
6. Using ice bucket or other container, keep doors and walls wet.
7. If Unit is smoky, fold a wet towel in a triangle and tie it over your nose and mouth, and stay
low.
8. Make yourself visible to rescue personnel through any window or balcony.
9. Keep trying to find an egress or find assistance until help arrives.

PLEASE NOTE:

If the fire is a contained fire, the alarm will sound for one floor below the fire and two floors above
including the floor the fire is on. In the event that the whole building needs to be evacuated, the
Fire Chief will announce a complete evacuation using the building intercom system.

Please see attached map and floor evacuation plans.

51
2. DISCLAIMER

THE WILLIAM OLIVER CONDOMINIUM ASSOCATION, INC. (“ASSOCIATION”)

MAY, BUT SHALL NOT BE REQUIRED TO, FROM TIME TO TIME, PROVIDE
MEASURES OR TAKE ACTIONS WHICH DIRECTLY OR INDIRECTLY IMPROVE
FIRE SAFETY IN THE BUILING; HOWEVER, THE ASSOCIATION IS NOT A
PROVIDER OF FIRE SAFETY OR RESCUE IN THE BUILDING. FURTHERMORE,
THE ASSOCATION DOES NOT GUARANTEE THAT FIRE DAMAGE, INCLUDING
DAMAGE TO PROPERTY OR INJURY TO PERSONS, WILL NOT OCCUR. IT
SHALL BE THE REPSONSIBLITY OF EACH OWNER AND OCCUPANT TO
PROTECT HIS OR HER PERSON AND PROPERTY AND ALL REPONSIBILITY TO
PROVIDE SUCH APPROPRIATE MEASURES SHALL LIE SOLEY WITH EACH
OWNER AND OCCUPANT. THE ASSOCIATION SHALL NOT BE HELD LIABLE
FOR ANY LOSS OR DAMAGE BY REASON OF FAILURE TO PROVIDE ADEQUATE
FIRE SAFETY OR INEFFECTIVENESS OF MEASURES UNDERTAKEN. THESE
EMERGENCY PROCEDURES AND EVACUATION PLANS ARE INTENDED TO
REDUCE THE POTENTIAL INJURY TO PERSONS AND DAMAGE TO PROPERTY,
BUT ARE NOT A GUARANTEE THAT SUCH DAMAGE OR INJURY SHALL NOT
OCCUR, OR THAT ALTERNATEIVE MEASURES DO NOT EXIST THAT PROVIDE
BETTER MEANS OF LIMITING POTENTIAL DAMAGE OR INJURY.

52
SECTION G

MAP OF CONVENE AREA: WOODRUFF PARK

53
FLOOR PLANS: BASEMENT, 1-17 & ROOFTOP TERRACE

54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
Scan for 17th Floor / Penthouse Level Unavailable.
Please refer to 16th Floor Evacuation Plan.

71
72
 INDEX
(Alphabetical)

Accident/Illness, 49 Living Downtown, ii

Already Residing in the Building (For Those), 9 Lock Outs, 15
Amenities, 18 Mail & Package Delivery, 21
Architectural Control, 2 Maintenance, 15
Association Fee Payment, 3 Management, vi
Bicycle Racks, 14 Map of Convene Area (Woodruff Park), 53
Building Emergency Evacuation Procedures, 47 Modifications to Your Unit, 2
Business Center & User Agreement, 18 Move-In / Move-Out, 7
Clubroom & Rooftop Terrace & User Agreement, 19 Move-in, BEFORE, 7
Common Areas, 14 Move-in or Move-out, DURING, 8
Community Conference Room, 20 Move-in or Move-out, AFTER, 9
Community Conference Room Reservation, 37 Noise, 10
Concierge & Security Service, 14 Notices and Signs, 10
Confrontations, Altercations, Threats, Hostility, 4 Notification of Resident with Physical Limits, 27
Contractor Application, 33 Number of Occupants, 10
Control Access System Registration, 29 Occupant Information, 25-26
Convene area, 48 Organization of Building Personnel, 47
Criminal activity, 48 Other Useful Numbers, vi
Disclaimer (Safety), 51 Owner Acknowledgement/Lease Permit Wait List, 41
Electric Power Outage, 15 Package Release Form, 31
Elevators, 15 Parties (see Social Functions)
Elevator Reservation, Move or Delivery, 30 Penalties, vi
Emergency Phone Numbers, 50 Pest Control, 15
Emergency Procedures & Evacuation Plan, 45 Pet Registration, 28
Emergency Procedures, Introduction, 46 Pets, 11
Emergency Procedures, SECTION A, 47 Physically Challenged, 49
Emergency Procedures, SECTION B, 48 Physically Challenged List, 49
Emergency Procedures, SECTION C, 49 Policies & Procedures (see Rules & Regulations)
Emergency Procedures, SECTION D, 49 Pool User Agreement, 22
Emergency Procedures, SECTION E, 50 Post Offices, Nearest, vi
Emergency Procedures, SECTION F, 51-52 Recycling, 16
Emergency Procedures, SECTION G, 54-73 Replacing Carpet with Tile or Hardwood Floors, 12
Emergency Procedures, Fire, Elevator, 48 Request To Be On Meeting Agenda, 40
Evacuation Plan (see Emergency Procedures) Resident Services, 14
Fire Alarm & Emergency Equipment use, 47 Responsible Homeowner, The, iii-v
Fire Drills, Practice Tests and Alerts, 49 Rooftop Terrace, Pool & Clubroom Reservation, 35-36
Fitness Center & User Agreement, 21 Rules & Regulations / Policies & Procedures, 1
Floor Plans, 54-72 Safety Instructions, 51
Forms, 24 Sale of Unit, 13
Frequent Guest Consent & Revocation, 39 Satellite Dishes, 13
Front Door and Amenity Access, 4 Security Considerations, 1
Grandfather Clause, 1 Smoking, 12
Grilling, 4 Social Functions, 12
Guest List, 38 Sports, 13
Guests, 4 Storage Units, 13
High-Speed Internet, 21 Tornadoes, 49
Hospitals & Emergency Numbers & Contacts, vii Trash, 17
Important Phone Numbers and Contacts, vi Unit Keys: Key Release, 13
Improvement & Architectural Control Approval, 34 Unit Keys: Placing a Unit Key on File, 13
Improvement & Contractor Approval, 2 Vehicle Registration & Parking, 17
Insurance: Liability, 6 Water/Sewer Problems, 49
Insurance: Property, 5 Window Treatments and Signage, 13
Insurance: Required Contractor Amounts, 2
Key Release & Contractor Authorization, 32
Knowing Your Building, 46 Note: The information in this Handbook is
Laundry, 21 believed to be true and accurate but is not
Leasing, 6 warranted.
Leasing Process Communication, 42

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