In the commercial arena, the choice of an effective strategy is perhaps the most important and the
toughest decision to take. The decision to select among the grand strategies and deciding upon
which strategy will best meet the enterprise’s objectives is rendered complex by multiple
considerations. The same is also true with the insurance companies in India who are constantly
revamping their strategies and coming out with innovative options to stay in the competition.
There were days when Life Insurance Corporation of India (LIC) was the only insurance
company available to people in India and where people synonymised Insurance to LIC. Also
since it was a Public Sector Undertaking (PSU) it has a great support from people. But now times
have changed a lot of private players have entered into the fray. There have been a lot of Indian
companies collaborating with foreign insurance giants like ICICI Prudential, Bajaj Allianz etc
who have already made their presence felt in the Indian Insurance industry.
Even though LIC is still the market leader with more than over 60% of the market share, the
private players are giving it a tough time. Since the last decade the market share of LIC had
The new private players have started offering a variety of unlimited schemes right from
insurance plans for a 30 day old baby to that of a 70 year old senior citizen. Also the private
companies have started creating the importance and need of insurance in today’s life. They have
started positioning their brands and are marketing their products in such a way the people have
1
India is a vast market for life insurance that is directly proportional to the growth in premiums
and an increase in life density. With the entry of private sector players backed by foreign
Competition in this market is increasing with company’s continuous effort to attract the
customers with new product offerings. However, the market share of private insurance
companies remains low. Even to this day, Life Insurance Corporation (LIC) of India dominates
Indian insurance sector. The heavy hand of government still dominates the market, with price
controls, limits on ownership, and other restraints. They private players are still in their initial
days and would take some more time to capture a good market share. At present they are coming
The Life Insurance sector in India is growing at a very high rate through the Unit Linked
Insurance Plan (ULIPs). Most of the Life Insurance companies grow more than 100 % every
year all through ULIPs. In this study I have compared the ULIP’s products of four leading
The four selected companies on which the project is entirely focused are namely:-
2
HDFC STANDARD LIFE INSURANCE LIMITED
In chapter first I have covered about introduction of insurance & life insurance and in this
chapter I have also covered the market share of the life insurance companies.
In the second chapter II have covered the introduction ULIP, its funds option & its various
types of expenses.
In chapter third I have covered the profiles of the insurance companies as LIC, HDFC Standard
In chapter fourth I have covered the objective of the study & scope of the study. My
research objectives are the investment habit of people, level of awareness of ULIP in Ghazipur,
In fifth chapter I have covered the importance of my study. In this chapter we know
about are the investment habit of people, level of awareness of ULIP in Ghazipur, market share
In chapter sixth I have covered the research methodology where I have cover the primary and
secondary data. In primary data collection method I have taken questionnaire and schedule
method and in secondary data collection method I have taken journal of marketing advertising
The data analysis and interpretation has been covered in the chapter seventh where I have been
taken Column chart. And I have included the project report interpretation.
3
In the chapter eighth I have covered the finding & recommendation of my study which I
In ninth chapter I have covered the conclusion, which is necessary part of report, in my
conclusion most of respondent prefer pension plan, life insurance, banks for investing their
In chapter tenth I have covered the questionnaire which can use in future if any requirement
arises in evaluation.
At last in chapter eleventh the bibliography is covered from which sources I have collected my
4
Acknowledgement
Completing the work assigned by a single hand is not always possible. With regard to my
Project, I would like to thank each and every one who offered help, guideline and support
whenever required.
The faculty members of T.E.R.I. P.G. College who provided me with valuable insights into the
Business Administration who extended his guidance and support for bringing out this report in
the best possible way. I would like to express my heart felt thank to Mr. Rahul Anand
Singh, Lecturer & H.O.D. of Business Administration, T.E.R.I. P.G. College Ghazipur. I
thank my institute, T.E.R.I. P.G. College for providing me a very nice project topic for research
I also want to thank my batchmates who have helped me in getting acquainted with various
Finally, not forgetting the respondents of my study, I thank them all, for providing me with all
the information required and co-operating in every possible way that they could.
Rashmeet Singh
5
CONCEPT OF INSURANCE :
Life has always been an uncertain thing . To be secure against unpleasant possibilities ,
always requires the utmost resourcefulness and foresight on the part of man . To pray or
to pay for protection is the spirit of the humanity . Man has been accustomed to pray
God for protection and security from time immemorial . In modern days Insurance
Companies want him to pay for protection and security . The insurance man says "God
Too many people in this country are not in employment ; and work for too many no
longer guarantees income security . Several millions are part-time , self employed and low
-earning workers living under pitiable circumstances where there is no security cover
against risk . Further the inherent changing employment risks , the prospect of continual
change in the work place with its attendant threats of unemployment and low pay
especially after the adoption of New Economic Policy and the imminent life cycle risks -
a new source of insecurity which includes the changing demands of family life ,
separation , divorce and elderly dependents are tormenting the society . Risk has become
central to one's life . It is within this background life insurance policy has been
introduced by the insurance companies covering risks at various levels . Life insurance
support for the dependents . It is a measure of social security to livelihood for the
6
living and right to livelihood a means for sustenance . Therefore , it goes without saying
that an appropriate life insurance policy within the paying capacity and means of the
insured to pay premium is one of the social security measures envisaged under the
Indian Constitution . Hence , right to social security , protection of the family , economic
empowerment to the poor and disadvantaged are integral part of the right to life and
Man finds his security in income (money) which enables him to buy food , clothing ,
shelter and other necessities of life . A person has to earn income not only for himself
but also for his dependents , viz , wife and children . He has to provide legally for his
family needs , and so he has to keep aside something regularly for a rainy day and for
his old age . This fundamental need for security for self and dependents proved to be the
What is Insurance?
Mankind is exposed to many serious perils such as property losses from fire and
windstorm and personal losses from disability and premature death. Although it is
possible to provide against their financial effect the loss of property and earnings. From
the point of view of the individual the life Insurance may be defined as a contract
whereby for a Consideration amount called the premium , one party (the insurer) agrees to
pay to the other (the insured) or a beneficiary a particular amount upon the occurrence
7
Insurance is the method of spreading and transfer of risks.
Losses of few unfortunate are shared by and spread over to many exposed to the
same risk.
Losses of assets for any reason deprive the owner of the expected benefits.
From the point of view of community life insurance may be defined as a social
death or disability.
Assets are insured , because they are likely to be destroyed , through accidental
occurrences . Such possible occurrences are called perils . Fire , flood , breakdown ,
lightening , earthquake , etc . are perils. If such perils can cause damage to the assets , we
say that the asset is exposed to that risk. Perils are the events . Risks are the
consequential losses or damages . The risk to a owner of a building , because of the peril
of earthquake , may be a few crores of rupees, depending on the cost of the building
and the contents in it. The risk only means that there is a possibility of loss or
8
damage. The damage may or may not happen . Insurance is done against the contingency
that it may happen. There has to be an uncertainty about the risk . Insurance is relevant
cannot be insured against . In case of human being death is certain , but the time of
death is uncertain . In case of a person who is terminally ill , the time of death is not
uncertain , though not exactly known. He cannot be insured. Insurance does not protect
the asset . It does not prevent its loss due to the peril. The peril cannot be avoided
through insurance . The peril can sometimes be avoided , through better safety and damage
control management . Insurance only tries to reduce the impact of risk on the owner of
the asset and those who depend on that asset . It only compensates the losses and that
too , not fully. Only economic consequences can be insured . If the loss is notfinancial
,insurance may not be possible . Examples of non- economic losses are love and
FUNCTIONS OF INSURANCE:-
1. Primary Functions
2. Secondary Functions
9
The primary functions of insurance include the following:-
against future risk , accidents and uncertainty . Insurance cannot check the happening
of the risk , but can certainly provide for the losses of risk . Insurance is actually a
Collective bearing of risk – Insurance is a device to share the financial loss of few
among many others . Insurance is a mean by which few losses are shared among larger
number of people.
various factors that give rise to risk . Risk is the basis for determining the premium
rate also.
certainty . Insurance is device whereby the uncertain risks may be made more certain.
losses cause lesser payment to the assured by the insurer and this will encourage for
10
more savings by way of premium . Reduced rate of premiums stimulate for more
Small capital to cover larger risks - Insurance relieves the businessmen from security
Investments , by paying small amount of premium against larger risks and uncertainty.
development opportunity to those larger industries having more risks in their setting
up . Even the financial institutions may be prepared to give credit to sick industrial
units which have insured their assets including plant and machinery
The story of insurance is probably as old as the story of mankind . The same instinct
that prompts modern businessmen today to secure themselves against loss and disaster
existed in primitive men also . They too sought to avert the evil consequences of fire
and flood and loss of life and were willing to make some sort of sacrifice in order to
achieve security. Though the concept of insurance is largely a development of the recent
past , particularly after the industrial era – past few centuries – yet its beginnings date back
Life Insurance in its modern form came to India from England in the year 1818.
Oriental Life Insurance Company started by Europeans in Calcutta was the first life
insurance company on Indian Soil . All the insurance companies established during that
11
period were brought up with the purpose of looking after the needs of European
community and Indian natives were not being insured by these companies . However ,
later with the efforts of eminent people like Babu Muttylal Seal , the foreign life
insurance companies started insuring Indian lives. But Indian lives were being treated as
sub-standard lives and heavy extra premiums were being charged on them. Bombay
Mutual Life Assurance Society heralded the birth of first Indian life insurance company
in the year 1870 , and covered Indian lives at normal rates. Starting as Indian enterprise
with highly patriotic motives , insurance companies came into existence to carry the
message of insurance and social security through insurance to various sectors of society.
Bharat Insurance Company (1896) was also one of such companies inspired by
companies . The United India in Madras , National Indian and National Insurance in
Calcutta and the Co-operative Assurance at Lahore were established in 1906 . In 1907 ,
Hindustan Co-operative Insurance Company took its birth in one of the rooms of the
Jorasanko , house of the great poet Rabindranath Tagore , in Calcutta . The Indian
Mercantile , General Assurance and Swadeshi Life (later Bombay Life) were some of the
companies established during the same period . Prior to 1912 India had no legislation to
regulate insurance business. In the year 1912 , the Life Insurance Companies Act, and the
Provident Fund Act were passed . The Life Insurance Companies Act, 1912 made it
necessary that the premium rate tables and periodical valuations of companies should be
certified by an actuary . But the Act discriminated between foreign and Indian companies
12
The first two decades of the twentieth century saw lot of growth in insurance business. From 44
companies with total business-in-force as Rs.22.44 crore, it rose to 176 companies with total
many financially unsound concerns were also floated which failed miserably. The Insurance Act
1938 was the first legislation governing not only life insurance but also non-life
insurance to provide strict state control over insurance business . The demand for
nationalization of life insurance industry was made repeatedly in the past but it gathered
momentum in 1944 when a bill to amend the Life Insurance Act 1938 was introduced
in the Legislative Assembly . However , it was much later on the 19th of January , 1956 ,
that life insurance in India was nationalized . About 154 Indian insurance companies , 16
of the companies was taken over by means of an Ordinance , and later , the ownership
too by means of a comprehensive bill. The Parliament of India passed the Life Insurance
Corporation Act on the 19th of June 1956 , and the Life Insurance Corporation of India
was created on 1st September , 1956 , with the objective of spreading life insurance much
more widely and in particular to the rural areas with a view to reach all insurable
persons in the country , providing them adequate financial cover at a reasonable cost.
Some of the important milestones in the life insurance business in India are:
1818: Oriental Life Insurance Company , the first life insurance company on Indian
13
1870: Bombay Mutual Life Assurance Society , the first Indian life insurance company
1912: The Indian Life Assurance Companies Act enacted as the first statute to
1928: The Indian Insurance Companies Act enacted to enable the government to
collect statistical information about both life and non-life insurance businesses.
1938: Earlier legislation consolidated and amended to by the Insurance Act with the
1956: 245 Indian and foreign insurers and provident societies are taken over by the
central government and nationalized . LIC was formed by an Act of Parliament , viz .
LIC Act, 1956 , with a capital contribution of Rs. 5 crores from the Government of
India.
The General insurance business in India , on the other hand , can trace its roots to the
Triton Insurance Company Ltd., the first general insurance company established in the
1907: The Indian Mercantile Insurance Ltd. set up , the first company to transact all
frames a code of conduct for ensuring fair conduct and sound business practices.
14
1968: The Insurance Act amended to regulate investments and set minimum solvency
1972: The General Insurance Business (Nationalisation) Act, 1972 nationalized the
general insurance business in India with effect from 1st January 1973.
107 insurers amalgamated and grouped into four companies viz. the National
Insurance Company Ltd., the New India Assurance Company Ltd., the
Oriental Insurance Company Ltd. and the United India Insurance Company
Life Insurance
Consideration of a premium paid undertakes to pay a fixed sum of money on The death
case of life insurance , the payment for life insurance policy is certain. The Event insured
against is sure to happen only the time of its happening is not known . So life insurance
is known as ‘Life Assurance’ . The subject matter of insurance is life of human being.
Life insurance provides risk coverage to the life of a person. On death of the person ,
insurance offers protection against loss of income and compensate the titleholders of the
policy.
15
Provision for education and marriage of the children.
Insurance not only serves the ends of individuals or of special groups of individuals
16
Disability benefits
Tax relief
Benefits to business :
Benefits of society :
The welfare of the society is protected . Insurance results in economic growth of the
1. AEGON RELIGARE
2. AVIVA
3. BAJAJ ALLIANZ
4. BHARATI AXA
17
6. FUTURE GENERALI
8. HSBC
9. ICICI PRUDENTIAL
13. LIC
18
17. SAHARA INDIA
19
Market share of Life Insurance Companies:-
Life Insurance Corporation of India (LIC) , remains by far the largest player in the
market . Among the private sector players , ICICI Prudential Life Insurance (JV between
ICICI Bank and Prudential PLC ) is the largest followed by Bajaj Allianz Life Insurance
The market share of the major market players of the insurance industry
20
Market share
1% 6%
2%
2%
LIC
3%
ICICI Prudential
3%
Bajaj Allianz
3%
SBI Life
Reliance
7%
HDFC Standard Life
Max Newyork
Others
What is ULIP ?
A plan which gives complete clarity about the various charges deducted and why it’s
being deducted and so how your fund will grow over time.
Unit Linked Insurance Policies (ULIPs) as an investment avenue are closest to mutual
funds in terms of their structure and functioning . As is the case with mutual funds ,
21
investors in ULIPs is allotted units by the insurance company and a net asset value
Similarly ULIP investors have the option of investing across various schemes similar to
the ones found in the mutual funds domain , i.e. diversified equity funds , balanced funds
and debt funds to name a few. Generally speaking , ULIPs can be termed as mutual fund
schemes with an insurance component . However it should not be construed that barring
the insurance element there is nothing differentiating mutual funds from ULIPs.
ULIPs are a category of goal-based financial solutions that combine the safety of
investment goes towards providing you life cover. The residual portion of the ULIP is
invested in a fund which in turn invests in stocks or bonds ; the value of investments
Simply put , ULIPs are structured in such that the protection element and the savings
element are distinguishable , and hence managed according to your specific needs . In this
Financial Pyramid
22
Life Insurance will take care of your protection and saving & investment needs
23
Working of ULIPs:-
It is critical that you understand how your money gets invested once you purchase a
ULIP:
When you decide the amount of premium to be paid and the amount of life cover you
want from the ULIP , the insurer deducts some portion of the ULIP premium upfront .
This portion is known as the Premium Allocation charge , and varies from product to
24
product . The rest of the premium is invested in the fund or mixture of funds chosen by
you . Mortality charges and ULIP administration charges are thereafter deducted on a
periodic (mostly monthly ) basis by cancellation of units , whereas the ULIP fund
management charges are adjusted from NAV on a daily
The diagram below illustrates the working of ULIPs :-
Most insurers offer a wide range of funds to suit one’s investment objectives , risk
profile and time horizons . Different funds have different risk profiles . The potential for
returns also varies from fund to fund . The following are some of the common types of
25
General description Nature of Risk category
investments
appreciation.
instruments.
instruments
26
Balanced Combining equity Medium
interest instruments
ULIP distinguishes itself through the multiple benefits that it provides to the consumer .
Life Protection
Flexibility
b. Investment option
Transparency
27
b. Disability
c. Critical Illness
d. Surgeries
Liquidity.
Tax planning
LIFE PROTECTION:-
Can any one of us deny that we do not need life protection ? Honestly none can
especially when we see the fatal events that occur so frequently around us. However the
need may vary and ULIP provides the benefit of adjusting according to the varying
The life insurance needs keep changing throughout the life stage of an individual :-
When we retire
28
Therefore as our responsibilities grow the need for life protection grows and when these
ULIP allows a client to change the varying life protection needs that makes it :-
Hassle free
Economically effective
The death benefit is usually a multiple of the Contribution being paid which ensures that
the Contribution is adequate enough to provide life protection and is also able to
The charge is deducted each year as per the age of the client therefore at the age of 30
, mortality for the age of 30 is charged and at the age of 31, mortality for the age of
31 is charged.
Undoubtedly all of us look for saving the money that we have and to ensure that the
investment that we make should create value for us and more the better . Many life
insurance plans present in the market do not provide justice to this important need of
the client . ULIP on the other hand has all the composition of satisfying investment and
29
ULIP provides the client with the option of investing as per
personal risk profile and get returns accordingly . There are options of funds where in the
Equity Market
Debt Markets
This also helps the client in saving in accordance to the age as a younger person can
afford to take some risk however a senior citizen might not be in a position to make
TRANSPARENCY :-
Every client has the right to know about the manner in which the contribution being
given by him is being invested . The biggest concern that is raised is about the charges .
ULIP are completely transparent and the client knows as how every paisa being charges
is allocated . There are various kinds of expenses that are involved in any insurance plan.
These expenses may be related to the sales and distribution cost , or the operational costs
30
, the costs related to the life insurance cover or the costs related to the management of
expenses.
Riders provide more protection to the policyholder and ULIP allows addition of riders , at
minimal cost.
Disability
Critical Illness
Surgeries
LIQUIDITY :-
This facility makes the ULIP a very practical insurance in current times . Most life
insurance plans do not provide the policyholder the facility of withdrawing money in
case the need arises. Unit Linked Plans provide you easy access to your money as and
when you may require . One can redeem the units after a particular period of time as
31
defined by the plan , as per the need . ULIP allows either partial & complete withdrawal ,
For example in the 6 th year of your plan , you require 15000/- for
certain medical expenses that came up. Your investment has been made in the balanced
fund . If the current NAV of the balanced fund is 15/-, then all you need to do is to
sell 1000 units which will give you 15000/-. The rest of the fund and the policy will
withdraw all the monies in the funds by redeeming all the units .Liquidity thus provided
to the policyholder is immense value in servicing the ever-changing needs of the client.
TAX PLANNING ;-
Regulation in India allows tax benefits in the contribution paid under section 88 .
contribution paid for health riders (critical illness and major surgical) is allowed tax
benefit under section 80 D , as per the prevailing tax laws . Maturity benefits are tax
free under section 10 (10) d , provided the life cover is at least 5 times of the annual
contribution paid . Death benefit is tax free under section 10 (10) d With so many tax
benefits available in one instrument - ULIP tends to be an intelligent tax planning tool.
32
CONTRIBUTION RELATED CHARGES: -
These are charges that are represented as a percentage of the regular or single
contribution paid . In case of a regular contribution plan , it is usually high in the first
year to pay for the distribution cost . This charge pays for the issuance and for
distribution commissions . This is a charge to cover the running expenses of the policy. For
single contribution plans this is levied once at the start of the policy . For regular
contribution plans this will be charged on a regular uniform basis depending upon the
representing costs..
ADMINISTRATION CHARGES: :-
These are charges that are levied for the administration of the policy and the related
costs of administration of the insurance company , itself . These costs are different from
the issuance and the distribution related costs of the product . They are more related to
the costs like the IT , operational , etc cost of continuing the policy . There are a few
They can be levied as the percentage of the value of the investments (funds) in
the account of the policyholder . So for example , as Bajaj Allianz levy a charge of
1.25% of the fund for the administration of the policy , every year . These kinds of
charges get adjusted in the Unit Value (NAV) , as the NAV is declared after adjusting
33
these costs . They can be levied as a flat charge with an option of increasing it by a
All unit linked plans have underlying funds , which the policyholders choose for their
bonds , money market instruments . The fund management fees is levied to pay for the
charges of managing the investments , which basically involve the cost of buying and
MORTALITY CHARGES: -
This covers the cost of providing life protection for the insured and may be paid once
at the start of the policy or a recurrent manner (for example ). This charge is levied to
provide the insurance cover under the plan . Normally these charges are 1- year charges
and keep changing as per the age of the policyholder . These are normally expressed as -
per thousand of the sum assured and depend on the age of the policyholder . So , for
example one would have the mortality charge as Rs 1.50 per thousand of SA for a 30
year old and Rs 1.55 for the age of 35 years . This means that the cost of insurance of
Rs 1000 at the age of 30 is 1.50 , where the same insurance cover costs Rs 1.55 at the
age of 35 years . All unit- linked products have a mortality charge table that is used to
34
RIDER CHARGES:
Rider charges are similar in nature to the mortality charges as they are levied to pay for
the other protection benefits that the policyholder has chosen for-like the critical illness
SURRENDER CHARGES:
When the policyholder decides to surrender the policy or partially withdraw some of the
units for cash , a surrender charge may be apply . Usually the surrender charges only
apply in the first few years after the units are invested and are usually on a decreasing
scale . Surrender charges are used to cover initial expenses that have been incurred by
the company but not yet recovered from the policyholder yet . These charges can either
depending on the structure of the product . So , the policyholder may have charge of 2%
of the unit value as the surrender charge or Rs 1000 as the surrender penalty . Surrender
charges usually apply to policies with high allocation , especially in the first few years.
These charges are levied when the client does some specifics transaction like changing
35
Company Profile
The Life Insurance Corporation of India popularly known as “LIC of India” was incorporated
established 52 years ago with a view to provide an insurance cover against various risk in life.the
luminaries who spearheaded this move at that time visualised an entity that will provide life
insurance to Indians, especially the vast rural masses, at an economical cost and channel the
36
savings for the betterment of the nation. It is the largest life insurance company in India and also
the countries largest investor. It is fully owned by the Government of India and headquartered in
Mumbai.
A joint venture offshore company promoted by LIC, commenced its operation in july1989. The
primary objective is to the US-dollar denominated policies which cater to the insurance needs of
non-resident in Indians. It provides insurance services to policyholders who residing in Gulf. The
LIC Nepal:-
A joint venture company formed in September 2001 with the Vishal Group of Industries with a
capital base of Rs.250mn. It is one of the largest capitalized insurance companies of Nepal. It has
joint share between LIC of India (55%) Vishal Group (25%) and has a public participation to the
extent o 20%.
A joint venture company formed in 2003 with the Bartleet Group of Companies, it is one of the
oldest and reliable institutions in Sri Lanka. The combined strengths of these two formidable
companies has enabled LICL to emerge as the premier provider of Life Insurance in Sri Lanka.
The Indian-based blue-chip also has offices in UK, Mauritius, Fiji, and in all Middle East
countries.
37
LIC Housing Finance:-
Incorporated on june 19, 1989; its main objective is to provide long term finance for
construction or purchase of houses or apartments. The company provides long terms finance to
individuals for purchase, construction, repair and renovation of new \ existing flats\houses. It
also provides finance on existing property for business, personal needs and gives loans to
space and also for purchase of equipments. It has set up a representative office in Dubai and
Kuwait to cater to the non- resident Indians in countries covering Bahrain, Dubai, Kuwait, Qatar
and Saudi Arabia. It has client group of over 9,40, 000prudent house owners who enjoy the
Vision:-
Mission:-
Explore and enhance the quality of life of people through financial security by providing
products and services of aspired attributes with competitive returns and by rendering resources
Objectives of LIC:-
38
Spread life insurance widely in particular to the rural areas and socially and economically
backward classes. This is done with a view to reach all the insurable persons in the
country and provide them adequate financial cover against death at a reasonable cost.
adequately attractive.
Bearing in mind, the primary obligation to its policyholders, whose money it holds in
trust, the investible funds to be deployed to the best advantage of the investors as well as
To conduct business with utmost economy and keeping gin mind that the money belongs
to the policyholders.
It acts as a trustee of the insured public in its individual and collective capacities.
To meet the various life insurance need of the community that would arise in the
It ensures that all people working in the corporation are involved to the best of their
capability in furthering the interests of the insured public by providing efficient service
with courtesy.
39
Promote amongst all agents and employees of the corporation a sense of participation,
pride and job satisfaction through discharge of their duties with dedication towards
Children Plans
Jeeevan Anurag
Jeevan Kishore
Annuity Plan
Jeevan Chhaya
Jeevan Varsha
40
Jeevan Surabhi-15 Years
Bima Bachat
Jeevan Aadhar
Jeevan Vishwas
Jeevan Anand
Jeevan Amrit
Jeevan Bharti-1
41
The Whole Life Policy –Limited Payment
Jeevan Anand
Jeevan Tarang
Market Plus –I
Profit Plus
Fortune Plus
Money Plus-I
Pension Plans
Jeevan Nidhi
Jeevan Akshay-VI
Anmol Jeevan- 1
42
Amulya Jeevan -1
Introduction:-
43
HDFC Standard Life Insurance Company Limited. is one of India's leading private insurance
companies, which offers a range of individual and group insurance solutions. It is a joint venture
between Housing Development Finance Corporation Limited (HDFC Limited), India's leading
housing finance institution and a Group Company of the Standard Life Plc, UK. As on February
28, 2009 HDFC Ltd. holds 72.43% and Standard Life (Mauritius Holding) 2006, Ltd. holds
26.00% of equity in the joint venture, while the rest is held by others.
Financial Expertise:-
As a joint venture of leading financial services groups, HDFC Standard Life has the financial
Range of Solutions:-
We have a range of individual and group solutions, which can be easily customized to specific
needs. Our group solutions have been designed to offer you complete flexibility combined with a
Our gross premium income, for the year ending March 31, 2009 stood at Rs. 5,564.69 crores.
As on March 31, 2009, the company has more than 27 lakh polices in force.
44
Our Vision:-
'The most successful and admired life insurance company, which means that we are the most
trusted company, the easiest to deal with, offer the best value for money, and set the standards in
the industry'.
Our Values:-
Integrity
Innovation
Customer centric
Team work
Organizational Goals:-
b) Maintain its position as the premier housing finance institution in the country,
45
c) Transform ideas into viable and creative solutions,
Our Parentage:-
HDFC Limited:-
HDFC Limited, India’s premier housing finance institution has assisted more than 3.3 million
families own a home, since its inception in 1977 across 2400 cities and towns through its
network of over 250 offices. It has international offices in Dubai, London and Singapore with
service associates in Saudi Arabia, Qatar, Kuwait and Oman to assist NRI’s and PIO’s to own a
home back in India. As of December 2008, the total asset size has crossed more than Rs. 95,000
crores including the mortgage loan assets of more than Rs. 82,800 crores. The corporation has a
deposit base of Rs. 17,551 crores, earning the trust of more than 9,00,000 depositors. Customer
Service and satisfaction has been the mainstay of the organization. HDFC has set benchmarks for
the Indian housing finance industry. Recognition for the service to the sector has come from
several national and international entities including the World Bank that has lauded HDFC as a
model housing finance company for the developing countries. HDFC has undertaken a lot of
consultancies abroad assisting different countries including Egypt, Maldives, and Bangladesh in
46
Standard Life Group (Standard Life plc and its subsidiaries):-
The Standard Life Group has been looking after the financial needs of customers for over 180
years. It currently has a customer base of around 7 million people who rely on the company for
their insurance, pension, investment, banking and health-care needs. Its investment manager
currently administers £125 billion in assets. It is a leading pensions provider in the UK, and is
rated by Standard & Poor's as 'strong' with a rating of A+ and as 'good' with a rating of A1 by
Moody's. Standard Life was awarded the 'Best Pension Provider' in 2004, 2005 and 2006 at the
Money Marketing Awards, and it was voted a 5 star life and pension’s provider at the Financial
Adviser Service Awards for the last 10 years running. The '5 Star' accolade has also been
awarded to Standard Life Investments for the last 10 years, and to Standard Life Bank since its
inception in 1998. Standard Life Bank was awarded the 'Best Flexible Mortgage Lender' at the
There are many reasons why one may choose HDFC Standard Life Insurance
c) Good financial track record of both parents – HDFC and Standard Life.
47
d) Certified Financial Consultants to advise you.
Individual
Group
Social
Individual Products
We have a varied range of Products that you can choose from tosuit all your needs. These will
help secure your future as well as the future of yourfamily. Our individual products are as
follows :-
Protection Plans :-
You can protect your family against the loss of your income or the burden of a loan in the
event of your unfortunate demise, disability or sickness. These plans offer valuable peace of
mind at a small price. Our Protection range includes our Term Assurance Plan & Loan Cover
Investment Plans :-
48
Our Single Premium Whole Of Life plan is well suited to meet your long term investment
needs. We provide you with attractive long term returns through regular bonuses.
Pension Plans:-
Our Pension Plans help you secure your financial independence even after retirement.
Our Pension range includes our Personal Pension Plan, Unit Linked Pension, Unit
Savings Plans :-
Our Savings Plans offer you flexible options to build savings for your future needs such as
buying a dream home or fulfilling your children immediate and future needs. Our Savings range
includes Endowment Assurance Plan, Unit Linked Endowment, Unit Linked Endowment Plus,
Unit Linked Endowment Plus II, Money Back, Unit Linked Enhanced Life Protection II,
Children's Plan, Unit Linked Young Star, Unit Linked Young Star Plus, Unit Linked Young Star
Plus II.
Group Products :-
We now offer the following group products to our esteemed corporate clients:
49
Group Unit-Linked Plan
Social Product:-
Development Insurance plan is an insurance plan which provides life cover to members of a
Development Agency for a term of one year. On the death of any member of the group insured
during the year of cover, a lump sum is paid to those member beneficiaries to help meet some of
50
ICICI Prudential Life Insurance Company Limited was incorporated on July 20, 2000.
The authorized capital of the company is Rs.2300 Million and the paid up capital is Rs.
1500 Million. The Company is a joint venture of ICICI (74%) and Prudential plc UK
(26%).
The Company was granted Certificate of Registration for carrying out Life Insurance
2000. It commenced commercial operations on December 19, 2000, becoming one of the first
Coimbatore, Dehradun, Goa, Guntur, Gurgaon,Greater Noida, Hyderabad, Hubli, Indore, Jaipur,
Jalandhar, Jamnagar, Jamshedpur, Jodhpur, Kanpur, Karnal, Kochi, Kolakata, Kota, Kottayam,
Lucknow, Ludhiana, Madurai, Mangalore, Meerut, Mumbai, Nagpur, Nasik, Noida, New Delhi,
Patiala, Pune, Rajkot, Ranchi, Surat, Thane, Thrissur, Trichy, Trivandrum, Vadodara, Vashi,
Vijaywada.
Till March 31,2002 the Company has issued 100,000 polices translating into a Premium
Income of around Rs. 1,200 Million and a sum assured of over Rs.15,000 Million.
The Company recognizes that the driving force for gaining sustainable competitive
advantage in this business is superior customer experience and investment behind the
brand. The Company aims to achieve this by striving to provide world-class service
51
levels through constant innovation in products, distribution channels and technology based
delivery. The Company has already taken significant steps to achieve this goal.
Prudential Plc:-
Prudential Plc was founded in 1848. Since then it has grown to become one of the largest
providers of a wide range of savings products for the individual including life insurance,
pensions, annuities, unit trusts and personal banking. It has a presence in over 15 countries, and
It manages assets of over US$ 259 billion (Rupees 11, 39,600 crore approx.) as of
December 31, 1999. Prudential plc has had its presence in Asia for the past 75 years
catering to over 1 million customers across 11 Asian countries. Prudential is the largest
life insurance company in the United Kingdom. Asia has always been an important
region for Prudential and it has had a presence in Asia for over 75 years. In fact
Prudential's first overseas operation was in India, way back in 1923 to establish Life and
In the US, Prudential owns Jackson National Life, one of the leading life insurance
companies. Prudential controls approximately 4% of all the listed shares on the second
largest stock exchange in the world, the London Stock Exchange, making it one of the
largest institutional investors in the UK. Prudential is focused on the Internet generation
and is one of the first financial service organizations to use the Internet on a fully
integrated basis.
52
In October 1998, Prudential launched a "branchless" bank based on the internet.
Unusually titled as " egg:|". The bank has in a short span of its existence become a
leading banking service provider in the UK. Infect in the first six months of its existence
it garnered over 5 billion (US$ 8 billion) in deposits from over 500,000 customers.
Development of superior products and services that offer value for money and security
while producing superior financial returns enables Prudential to maximize the value of its
shareholder's investment and to establish lasting relationships with customers and policy holders.
ICICI and Prudential came together in 1993 to provide mutual fund products in India and
today are the largest private sector mutual fund company in India. The two companies
bring together two of the strongest financial service brands in Asia known for their
To make ICICI Prudential the dominant Life and Pensions player built on trust by world-
53
conveniently
policyholders
employees
The success of the company will be founded in its unflinching commitment to 5 core values --
Every member of the ICICI Prudential team is committed to 5 core values: Integrity, Customer
First, Boundaryless, Ownership, and Passion. These values shine forth in all we do, and have
ICICI Prudential Life Insurance offers a range of innovative, customercentric products that meet
the needs of customers at every life stage. Its products can be enhanced with up to 4 riders, to
54
Save'n'Protect is a traditional endowment savings plan that offers life protection along with
adequate returns.
CashBak is an anticipated endowment policy ideal for meeting milestone expenses like a
LifeTime Super & LifeTime Plus are unit-linked plans that offer customers the flexibility
and control to customize the policy to meet the changing needs at different life stages. Each
offer 6 fund options - Preserver, Protector, Balancer, Maximiser, Flexi Growth and Flexi
Balanced.
LifeLink Super is a single premium unit linked insurance Plan which combines life
insurance cover with the opportunity to stay invested in the stock market.
Premier Life Gold is a limited premium paying plan specially structured for long-term
wealth creation.
InvestShield Life New is a unit linked plan that provides premium guarantee on the invested
premiums and ensures that the customer receives only the benefits of fund appreciation
InvestShield Cashbak is a unit linked plan that provides premium guarantee on the invested
Protection Solutions:
LifeGuard is a protection plan, which offers life cover at low cost. It is available in 3 options
- level term assurance, level term assurance with return of premium & single premium.
55
HomeAssure is a mortgage reducing term assurance plan designed specifically to help
Child Plans :-
Education insurance under the SmartKid brand provides guaranteed educational benefits to a
child along withlife insurance cover for the parent who purchases the policy. The policy is
designed to provide money at important milestones in the child's life. SmartKid plans are also
Retirement Solutions :-
ForeverLife is a traditional retirement product that offers guaranteed returns for the first 4
LifeTime Super Pension is a regular premium unit linked pension plan that helps one
accumulate over the long term and offers 5 annuity options (life annuity, life annuity with
return of purchase price, joint life last survivor annuity with return of purchase price, life
annuity guaranteed for 5,10 and 15 years & for life thereafter, joint life, last survivor annuity
Immediate Annuity is a single premium annuity product that guarantees income for life at
56
Health Solutions :-
Health Assure and Health Assure Plus: Health Assure is a regular premium plan which
provides long term cover against 6 critical illnesses by providing policyholder with financial
assistance, irrespective of the actual medical expenses. Health Assure Plus offers the added
Cancer Care: is a regular premium plan that pays cash benefit on the diagnosis as well as at
Diabetes Care: Diabetes Care is a unique critical illness product specially developed for
individuals with Type 2 diabetes and prediabetes. It makes payments on diagnosis on any of
6 diabetes related critical illnesses, and also offers a coordinated care approach to managing
Hospital Care: is a fixed benefit plan covering various stages of treatment – hospitalisation,
ICU, procedures & recuperating allowance. It covers a range of medical conditions (900
ICICI Prudential also offers Group Insurance Solutions for companies seeking to enhance
Group Gratuity Plan: ICICI Prudential's group gratuity plan helps employers fund their
statutory gratuity obligation in a scientific manner. The plan can also be customized to
structure schemes that can provide benefits beyond the statutory obligations.
Group Superannuation Plan: ICICI Prudential offers both defined contribution (DC) and
defined benefit (DB) superannuation schemes to optimise returns for the members of the trust
57
and rationalise the cost. Members have the option of choosing from various annuity options
Group Term Plan: ICICI Prudential's flexible group term solution helps provide affordable
multiple of salary. The benefit under the policy is paid to the beneficiary nominated by the
58
Bajaj Allianz Life Insurance Ltd.:-
THE COMPANY:-
BAJAJ Allianz Life Insurance Company is a joint venture between two leading
conglomerates, Bajaj Auto Limited, one of largest manufactures of motorcycles and scooters in
the world, and Allianz AG of Germany one of the largest insurance companies. Bajaj Allianz
Life Insurance Co. Ltd. Was incorporated on 12th March 2001. The company received the
(R3) No 116 on 3rd August 2001 to conduct Life Insurance business in India.
Bajaj Allianz Shareholder Capital Base stands at Rs. 500 crore with Bajaj Auto Limited and
Allianz AG of Germany holding 74% and 26% stake respectively. It is the largest private
player in the Insurance Industry in India with a market share of around 34% amongst the
Bajaj Auto Ltd, the flagship company of the Rs. 8000 crore Bajaj group is the largest
manufacturer of two-wheelers and three-wheelers in India and one of the largest in the world.
A household name in India, Bajaj Auto has a strong brand image & brand loyalty synonymous
with quality & customer focus. With over 15,000 employees, the company is a Rs. 4000 crore
auto giant, is the largest 2/3- wheeler manufacturer in India and the 4th largest in the world.
59
AAA rated by Crisil, Bajaj Auto has been in operation for over 55 years. It has joined hands with
Allianz to provide the Indian consumers with a distinct option in terms of life insurance products.
As a promoter of Bajaj Allianz Life Insurance Co. Ltd., Bajaj Auto has the following to offer –
A strong brand-equity.
Experience in the financial services industry through Bajaj Auto Finance Ltd
Allianz AG:-
Founded in 1890 in Berlin, Allianz is now present in over 70 countries with almost 174,000
employees. At the top of the international group is the holding company, Allianz AG, with its
Allianz AG is in the business of General (Property & Casualty) Insurance; Life & Health
Insurance and Asset Management and has been in operation for over 110 years. Allianz is one of
the largest global composite insurers with operations in over 70 countries. Further, the Group
provides Risk Management and Loss Prevention Services. Allianz has insured most of the
60
world's largest infrastructure projects (including Hongkong Airport and Channel Tunnel between
UK and France), further Allianz insures the majority of the fortune 500 companies, besides being
a large industrial insurer, Allianz has a substantial portfolio in the commercial and personal lines
3rd largest Assets Under Management (AUM) & largest amongst Insurance cos. -
VISION:-
61
MISSION:-
As a responsible, customer focused market leader, we will strive to understand the insurance
needs of the consumers and translate it into affordable products that deliver value for money.
PRODUCTS PROFILE:-
Traditional plan :-
Invest gain
Cash gain
Child gain
Retirement Solutions:-
Swarna visranthi
62
Health Plan :-
Care first
Health care
Term Plan :-
Risk care
Term care
63
Comparison of ULIP products of different insurance companies
Fund options- growth fund, balanced fund, income fund, and preserver.
Allocation to equities- upto 100% in growth fund, upto 40% in balanced fund, nil in income
Fund management charges- 1.5% in growth fund, 1.0% in balanced fund, .75% in income
Partial withdrawals- above one partial withdrawal 100 rs. charge per withdrawal.
64
HDFC Standard Life Insurance
Fund options- growth fund, balanced fund, defensive fund, secure fund, liquid fund.
allocation to equities- 100% in growth fund, 30-60% in balanced fund, 15- 30% in
Partial withdrawals allowed- above 6 partial withdrawals 250 rs. Per withdrawal.
Switching charges- 2 free switching and then 100 rs. per switching.
65
LIFE INSURANCE CORPORATION OF INDIA
Fund options- equity fund, bond fund, growth fund, balanced fund.
Allocation to equities- upto 100% in equity fund, upto 20% in bond fund, 40 - 100% in
Fund management charges- 1.5% for equity fund, 1.35% for growth fund, 1.25% for
Partial withdrawals allowed- above 4 partial withdrawals 100 rs. Per withdrawals.
66
BAJAJ ALLIANZ LIFE INSURANCE
Fund options- growth fund, balanced fund, conservative fund, secure fund.
Switching charges- above 2 switching per year 500 rs. Per switching.
67
Objective of the study –
To compare the Unit Linked Insurance Plans (ULIPs) of LIC , Bajaj Allianz , ICICI
To compare the Market Share of LIC, Bajaj Allianz, ICICI Prudential & HDFC
To compare individual investors according to their income, risk taking ability and their
68
SCOPE OF THE STUDY
This study aims to make a comparative study of the Unit Linked Insurance Plans (ULIPs) of
some selected players in the Indian insurance market i.e. LIC , ICICI Prudential , Bajaj
Allianz & HDFC Standard life Insurance and study the awareness of ULIP among various
investors. The comparative analysis is based on the empirical data collected from the Ghazipur
city. The study also aims to comparative analysis of Market Share of these selected players in the
Indian insurance market and to know the risk taking ability of the investors.
69
IMPORTANCE
This study is helpful to identify the awareness of ULIP among various investors.
This study is helpful to identify the market share of LIC, ICICI Prudential, HDFC
Through this study we can identified the revenue earned by a single investor.
This study is helpful to know which insurance company is preferred by most of the
investors
Through this study we can identify the risk taking ability of the investors.
70
LIMITATIONS
A good report sells the results of the study, but it should not oversell. Every project has
limitations. The competent researcher does not attempt to gloss over these points but instead
This helps readers from a more accurate interpretation of the result then otherwise do it has the
added advantage from the researcher’s stand point, of giving confidence in the result presented.
If reader fined limitation that the report does not point out, they are apt to wonder how carefully
the research was done. So in this research report limitation is several types:
Respondent was hesitant to give information due to misapprehension best known to them.
The tools which I have chosen was interview and questionaire as we know in the
questionnaire the respondents do not give accurate answer and they do not show
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RESEARCH
Research is a Purposeful investigation. It is a scientific and systematic search for knowledge and
information on a specific topic. Research is useful and Research objective can be achieved if it is
METHODOLOGY
The word “Methodology” spells the meaning itself i.e. the method used by the researches in
obtaining information. The data (Information can be collected from the Primary sources and
Secondary sources.)
Research Process:
Analysis of data
Hypothesis testing
72
Objective of My Research:
To compare the Unit Linked Insurance Plans (ULIPs) of LIC , Bajaj Allianz , ICICI
To compare the Market Share of LIC, Bajaj Allianz, ICICI Prudential & HDFC Standard
To compare individual investors according to their income, risk taking ability and their
To know the amount of return the investors can get back on their investment.
RESEARCH DESIGN :
A proper research design is essential for successful Research. It is the blue print for the research
study. Research design is a comprehensive master plan. It is guiding frame work for the research
study.
Exploratory Research
73
Conducive Research
1- Exploratory Research
2- Conclusion Research
Descriptive Research
Experimental Research.
Development of research design and procedure is the next step in the marketing research process,
after problem definition and problem analysis. The choice of research design depends on the
depth and extent of date required the cost and benefits of the urgency of the work. And the time
avails able for completing it. Research design is actually the blue print of the research project.
Sampling:
In many marketing research projects, making a census study of the entire Universe will be
impossible on account of limitations of time and money. Hence, sampling becomes inevitable.
Sampling is used to collect primary data when the sources of data are far too many to be
exhaustively handled, Sampling in the integral part of the data collection process. In view of the
74
important of sampling in the data collection process we shall be discussing the subject at length.
Obviously a sample is only a portion of the universe or population. The success of sampling
depends on the extent to which the characteristics of the sample truly represent those of the
universe.
Advantages of Sampling :
Sampling saves cost and time. It enables collection of information that ‘OK’ for the given
Before we go into further details relating to samples, it is essential for us to understand, certain
Population or Universe:
In sampling and market research the tern ‘population’ or ‘Universe’ means the aggregate of all
elements that are relevant to the scope of the problem under study.
Parameter:
value that would be obtained if the entire population were covered in the measurement.
Statistic:
It is the value of a characteristic obtained from a sample of the population. It merely provides an
estimate of what would be the population is parameter with regard to the specified characteristic.
75
Normally the statistic will vary some what from the parameter, due to errors associated with
sampling.
Precision:
It is the degree of closeness between statistics and parameter. Precision is the direct outcome of
(3) Representative denotes to what extent the sample is close to the population.
Choosing the media (How to reach respondents in the sample-through mail interview,
Sampling Method:
Different methods can be employed to select the sample units. These methods termed as
76
I have taken random sampling method for our research methodology. In this method I have
randomly chose the 100 person for fill up the questionnaire as well as schedule for data
collection.
Probability/Random sampling:
In Probability sampling methods, the sample units are selected at random. ‘At random’ should
not be understood as haphazard or arbitrary selection. Experience has shown that when samples
Non-Probability/Non-Random Sampling:
In non-probability sampling methods sample units are selected in a non random manner. The
selection may be opportunistic or purposive; it may be the based on the convenience or the
As a general observation, it can be stated that probability sampling methods are more scientific
and capable of yielding more representative samples that non-probability sampling methods.
A simple random sample is a sample where in any item of the population is as likely to be
selected in the sample as any other item. In other words, all items of the population have equal
chance of being selected in the sample. Lottery is one method of selection a simple random
sample in fact the method is commonly known by the name lottery sampling.
77
Systematic Sampling
There is only a small difference between simple random sampling and systematic sampling.
Systematic sampling involves selecting every ‘not unit from the population after the beginning
unit is selected at random. The interval ‘n’ is fixed by dividing the population by sample size.
Stratified Sampling
In this case, the population is divided into a few strata according to certain characteristic that are
common to members within the strata. From each starts, a specified number of units is picked up
by random means. These units together constitute a stratified sample, while resorting to stratified
sampling. It is essential that the criteria used to strictly the population is directly associated with
Area Sampling
Area sampling is also a form of stratified sampling. In this case, the stratification is based on
Laotians. This method selected the sample units in several stages. At each stage, a series of
intermediary geographical blocks are selected at random. Finally, from within these blocks, the
Convenience Sampling
Quota Sampling
Judgment Sampling
Panel Sampling
78
Convenience Sampling
In this method, selection of sample units is based on the convenience of the researcher. Quite
often, accessibility decides the selection of sample. Convenience sampling is normally used only
Quota Sampling
The researcher prescribes certain parameters and assigns sample quotas to field workers. Each
field worker selects the unit to be interviewed, based on the parameters indicated and fills the
Judgment Sampling
Judgment sampling is a deliberate choice of a sample by the researcher based on his judgment
DATA COLLECTION:
Data collection is an elaborate processing which the researcher makes a planned search for all
relevant data. Data is foundation of all marketing research. It is the raw material with which a
market research. It is the raw material with which a market researcher functions.
79
4- How will the data be analyzed?
1. Primary
2. Secondary
Primary data:
Primary data are those which are collected afresh and for the first time, and thus happen to be
original in character.
1. Observation method
2. Interview method
3. Questionnaire method
4. Schedule method
1. Observation method:
observation without asking from the respondent. Advantage of this method is that subjective
bias is eliminated if, of observation done accurately. The information obtain under this
80
2. Interview method:
The interview method of collection data involves presentation of oral-verbal stimuli and replay
in terms of oral verbal responses, this method can be use through personal interviews, it possible
to through telephone interview. Advantage of this method is more information and that tool in
greater depth can be obtained. Interviewer by his own skill can over come the resistance, if any,
of the respondents; the interview method can be made to yield in almost perfect sample of the
3. Questionnaire method:
In the question method questionnaire is sent to the person concerned with request to answer the
question and the return the questionnaire. The questionnaire consist of a number of question
printed are type in definite order on a farm or set of forms. The questionnaire is mailed to
respondent who are expected to read and understand the question and right down the reply in
the space meant for the purpose in the questionnaire it self. Advantage of this method is low
cost even when the universe is large and widely spread geographically, and respondent have
adequate time to give well thought out answer. Disadvantage of this method is it can be use only
I have been taken the questionnaire method for our project work.
4. Scheduling method:
This method requires the selection of enumerators for filling up schedules or assisting
respondents to fill up schedules and as such enumerators should be very carefully selected. This
81
method of data collection is very useful in extensive enquiries and can lead to fairly reliable
Secondary Data:
Secondary data means data that are already available, they refer to the data which have already
been collected and analyzed by someone else. In this case he is certainly not conformed to the
problems that are usually associated with the collection of originals data. Secondary data may
My data collection in primary source was questionnaire and schedule. In secondary source of
data collection I have use internet, magazine, books, and Indian journal of marketing.
Researcher must be very careful in using secondary data. He must make a minute scrutiny
because it is just possible that the secondary data may be unsuitable or may be inadequate in the
The secondary source of data collection is the Books, Internet, News paper, etc. These are the
Field Work:
82
Field work is a challenging job for each marketing personal and researcher. So as in field work
the data is collected by the researcher in a particular frame of time. So as to complete the work in
prefixed time. The researcher adopted the method of “Direct interview through questionnaire”.
Data Analysis:
Data analysis refers to the computation of certain majors a long with searching for patterns of
relationship that exist among data groups. Thus, “In the process of analysis, relationships are
difference supporting or conflicting with original or new can be said to indicate any
conclusions”.
In the data analysis I have taken percentage method in the project work
83
Age distribution of the respondent.
21-30 34 34%
30-45 36 36%
45-60 22 22%
above 60 8 8%
40
35
30
25
20 NO. OF RESPONDENTS
Column1
15
10
0
21-30 30-45 45-60 above 60
Interptretation:-
Almost 70% of respondent was from age group 21yrs to 45yrs this is considered to be most
active age group. During this age, life of an individual changes very drastically. The career is in
84
growing stage in starting few years and there are hardly any responsibilities, at this time there is
a lot of funds available for disposal. It is this age where maximum risk can be taken and a greater
period can be given to grow the amount invested. As a person enter into their 30’s they have
increased family responsibility and gradually the risk taking ability reduces with the age. With a
greater portion of such population included in data collection a greater degree of understanding
85
Income Level Respondent Percentage
above 6,00,000 8 8%
40
35
30
25
20 Series 1
Column1
15
10
0
up to 200000 200000-300000 300000-400000 400000-500000 above 500000
86
OPTION NO. OF PERCENTAGE
RESPONDENTS (%)
YES 95 95
NO 5 5
100
90
80
70
60
50 Series 1
Column1
40
30
20
10
0
YES NO
Interpretation:-
87
From the above table we can analyse that 95% of respondents responds in the favor of making
So, we can say that most of the people invest their money in various types of investments such as
life insurance , mutual fund , shares , bank deposits , govt. bonds etc.
88
CATEGORY NO. OF PERCENTAGE
RESPONDENTS (%)
LIFE INSURANCE 40 40
MUTUAL FUND 16 16
SHARES 20 20
BANK DEPOSITS 18 18
OTHER 6 6
45
40
35
30
25
NO. OF RESPONDENTS
20 Series 3
15
10
0
Life Insurance Mutual Fund Shares Bank Deposits Other
Interpretation:-
89
A fair idea of asset allocation of individuals in various asset class can be observed through this. .
It can be observed by the above table that the all respondent had a life cover policy. The next
major portion is shares . It means that individuals has the ability to take risk. Major investments
are also made in Bank Fixed Deposits and mutual fund. Some of the respondents have also
invested in other type of investments as Provident Fund and Post office deposits.
90
OPTION NO. OF PERCENTAGE
RESPONDENTS (%)
YES 89 89
NO 11 11
100
90
80
70
60
50 NO. OF RESPONDENTS
Column1
40
30
20
10
0
YES NO
Interpretation:-
91
It was observed from the graph that 89% of respondents have taken life insurance policy. While
the 11 % of respondents have invested in another type of investments. It means that most of the
respondents don’t want to take any type of risk. Some of the respondents have taken the
92
COMPANY NAME NO. OF PERCENTAGE
RESPONDENTS (%)
LIC 67 67
ICICI PRU 14 10
HDFC STANDARD 8 8
BAJAJ ALLIANZ 6 6
OTHER 5 9
80
70
60
50
40 NO. OF RESPONDENTS
Column1
30
20
10
0
LIC ICICI PRU HDFC STANDARD BAJAJ ALLIANZ OTHER
Interpretation:-
93
From the above table & graph it is observed that 67% of the respondents have taken policy of
LIC , 14% of respondents have taken policy of ICICI prudential , 8% of the respondents have
chosen HDFC Standard Life , 6 % of the respondents have chosen Bajaj Allianz and 5% of
respondents have chosen another company as SBI Life Isurance , Max Newyork Life insurance
etc.
So we can say that LIC has covered maximum share of Insurance market and after LIC , IN 2 nd
94
COMPANY NAME NO. OF PERCENTAGE
RESPONDENTS (%)
LIC 15 15
ICICI PRU 43 43
HDFC STANDARD 17 17
BAJAJ ALLIANZ 15 15
OTHER 10 10
50
45
40
35
30
25 NO. OF RESPONDENTS
Column1
20
15
10
0
LIC ICICI PRU HDFC STANDARD BAJAJ ALLIANZ OTHER
Interpretation:-
95
When We talk about the services of the company to the customers , we observed that 43% of the
respondents favor ICICI Prudential & only 15% of the respondents have favored LIC.
It means that public sector company is not at 1 st position in giving better services to the
customers . So for giving better services to the customers ICICI is at 1st position.
96
OPTION NO. OF PERCENTAGE
RESPONDENTS (%)
ULIP 38 38
OTHER 62 62
70
60
50
40
NO. OF RESPONDENTS
Column1
30
20
10
0
ULIP OTHER
Interpretation:-
97
From the above table & graph it is analyzed that only 38% of the respondents have taken Unit
Linked Insurance Plan . While 62 % of the respondents have taken another type of insurance
So from the above we can say that most of the respondents have taken ULIPs and they don’t
want to take any type of risk. From their point of view ULIP is a risky investment because the
98
OPTION NO. OF PERCENTAGE
RESPONDENTS (%)
YES 36 36
NO 64 64
70
60
50
40
NO. OF RESPONDENTS
Column1
30
20
10
0
YES NO
Interpretation:-
99
From the above we can observed that only 36 % of the respondents know all the features of
ULIPs . While there are the major portion of people i.e. 64% who are not aware about the
features of ULIPs.
Thus we can say that the reason behind the investment in ULIPs is only its main advantages as
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REASON BEHIND NO. OF PERCENTAGE
INVESTMENT RESPONDENTS (%)
LIFE PROTECTION 20 20
HIGH RETURN 25 25
TAX PLANNING 50 50
OTHER 5 5
60
50
40
30 NO. OF RESPONDENTS
Column1
20
10
0
Life Insurance High Return Tax Planning Other
Interpretation:-
101
When we talk about the reason to invest in ULIPs to the respondents, 50% of the respondents tell
the reason of Tax Planning , 25 % of respondents tell the reason of High Return & 25 % of
Thus we can say that the reasons behind taking of Unit Linked Insurance Plan are Tax Planning
Ques-9. How much would you willing to spend per annum in ULIP?
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OPTION NO. OF PERCENTAGE
RESPONDENTS (%)
6001 – 10000 15 15
10001 – 25000 52 52
25001 – 50000 23 23
60
50
40
30
20 NO. OF RESPONDENTS
Column1
10
0
00 00
0
00
0
00
0
00
0
60 0 25 50 50
N -1 1- 1-
HA 01 00 00 HA
N
SS
T 60 10 25 T
LE RE
OT
M
Interpretation:-
103
From the graph above, we can clearly see that 52% of the respondents are willing to spend
between Rs. 10001 – Rs. 25000 for ULIP. 4% are willing to spend between Rs. 6001 – Rs.
10000 per annum. Only 23% are willing to spend more than Rs. 25000 per annum as life
insurance premium and only 6 % respondents are willing to spend more than Rs.50000 in ULIP .
Thus we can say that the maximum premium payable by most consumers is Rs. 25000 p.a. So ,
there is a large amount of competition faced by the insurance companies. Hence to capture a
larger part of the market the insurance companies must introduce more reasonable plans with
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NO. OF PERCENTAGE
RESPONDENTS (%)
PROTECTION PLAN 12 12
CHILD PLAN 18 18
PENSION PLAN 28 28
SAVING PLAN 42 42
45
40
35
30
25
NO. OF RESPONDENTS
20 Column1
15
10
0
Protection Plan Child Plan Pension Plan Saving Plan
Interpretation:-
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From the chart given above we can clearly see that 42 % of the respondents hold saving plan , 28
% of the respondents have taken pension plan , 18 % of the respondents have taken child plan &
Thus we can say that most of the respondents are greedy about both investment & saving that’s
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CATEGORY NO. OF PERCENTAGE
RESPONDENTS (%)
HIGH RISK 44 44
MODERATE RISK 36 36
LOW RISK 6 6
NO IDEA 10 10
50
45
40
35
30
25 NO. OF RESPONDENTS
Column1
20
15
10
0
High Risk Moderate Risk Low Risk They are safe No Idea
Interpretation:-
107
The above graph show the risk taking ability of the individuals. From the above graph we can
observe that 44 % of the respondents say that there is high risk involved in ULIPs, 36 % of
respondents respond moderate risk , 6% of respondents respond low risk and 4 % of the
Thus from the above we can say that ULIP is a risky investment because its return depends on
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RATE OF RETURN NO. OF PERCENTAGE
RESPONDENTS (%)
15 – 25 % 25 25
25 – 35 % 40 40
35 – 45 % 25 25
MORE THAN 45 % 10 10
45
40
35
30
25
NO. OF RESPONDENTS
20 Column1
15
10
0
15%-25% 25%-35% 35%-45% MORE THAN 45%
Interpretation:-
109
From the graph & table it can be seen that 40 % of the respondents want 25 – 35 % return on
want 35-45% return on their investment and only 10 % respondents want more than 45 % return
on their investments.
FINDINGS
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While going to the findings conducting the research I found some facts which are as follow:
I had found that almost 70% of respondent was from age group 21yrs to 45yrs this is
considered to be most active age group. 22% of respondent was from age group 45yrs to 60
The major portion of respondents are in income slab of up to Rs.2, 00,000 p.a.; this indicates
that the persons may be in the beginning stage of career. With increasing income slab the no
When I talk to the customers about their investments, it was found that most of the people
invest their money in various types of investments such as life insurance , mutual fund ,
It was observed that the all respondent had a life cover policy. This shows that there is a great
future of Life Insurance. The next major portion is equity market. It means that many people
has the ability to take risk. Major investments are also made in Bank Fixed Deposits and
mutual fund.
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Most of the people have taken insurance policy in their name. It means that people are more
interested in utilizing their saving in buying insurance policy than in other sources.
Life Insurance Corporation (LIC) of India is still the undisputed market leader as 63% of the
respondents which was 74% five years earlier we see that private insurance companies are
penetrating in the customer base of LIC. Overall we can see that private insurance
companies are giving a tough competition to the LIC and will certainly create a good
It was observed that private insurance companies as ICICI prudential, HDFC Standard Life,
Bajaj Allianz etc. give much better services to the customers. Thus LIC has to improve itself
about giving services to the customers mainly at the time of Claim Settlement.
Most of the respondents are familiar with The Unit Linked Insurance Plan. But this is only
38% of the respondents. It means that many people do not want to take any type of risk. The
main reason behind this is that the return of ULIP is depend on the NAV of the company.
Most of the respondents are not aware about all the features of ULIP mainly its various
charges and its fund options. Thus there is a great need to make aware about the ULIP to the
various respondents.
Most of the people have taken ULIP only for the tax exemption. They are not much greedy
about to get high return & Life protection. Thus ULIP is preferred by the most of the
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The maximum premium payable by most of the consumers is less than Rs. 25000 p.a. So,
there is a large amount of competition faced by these insurance companies. Hence to capture
a larger part of the market these insurance companies must introduce more reasonable plans
Most of the respondents have hold saving plan & some of the respondents hold pension plan.
Thus we can say that people are more concerned about saving their income through tax
There is a high risk or sometimes moderate risk involved in ULIP as said by the various
It is observed that the large amount of investors want 25 – 35% of return on their investment.
Thus most consumers are willing to adapt to some amount of risk but still want some
guaranteed returns. Therefore the bulk of investment should be made in the balanced fund
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RECOMMENDATION
Today LIC of India is still the market leader with 64% of market share which was about 74%
in earlier five years. Thus to capture large market in an insurance industry as LIC , the
On the basis of giving after sales services to the customers, ICICI Prudential is at 1 st rank.
Only 15% respondents respond in the favour of LIC. Thus LIC should improve more its
There should be used differenciated strategies in sales, distribution & marketing for ULIP by
the selected insurance companies because the customers of ULIP are very few in the market
of Ghazipur.
The insurance agents must meet more people to make aware about ULIP or there is a need to
Customers should be informed about any fluctuating return from the market on ULIP.
The insurance agents must be educated about the plans because they do not give full
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CONCLUSION
INSURANCE COMPANIES”, I have learned a lot about real practical work being done
in the market. I have also watched & learned the practical applicability of the various
Provident funds
Pension funds
Life insurance is a contract under which the insurer (Insurance Company ) in Consideration
of a premium paid undertakes to pay a fixed sum of money on The death of the
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insured or on the expiry of a specified period of time whichever is earlier. Today there
are near about 22 life insurance companies in India in which the largest share is of LIC(with 64%
of the market share) and the largest player in the private sector is ICICI Prudential.
These life insurance companies provide a wide range of plans to the customers in which the one
is ULIP and on which the entire project is focused. Normally ULIP is a type of plan which
provides life protection to the insured and also provides the investment opportunity to him.
When I compare the ULIPs of the selected companies, it is found that LIC charges are very low
LIC has the largest market share (about 64%) in the market of insurance.
LIC charges on ULIPs are very low as compared to other insurance companies.
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