National Aquarium of NZ Events

Accident No Date of Event Analysis of Event Event Description Who significant_Workplace Locn
was picking up boxes over 5kgs
will endeavour to ensure correct
incorrectly. picked up the boxes
449 30/01/2008 manual handling procedures are Employee N Aquarium
while turning and aggravated tail
followed.
bone and sacral.

Tripped over in darkened area. Sprain

540 23/08/2008 Be aware of surroundings. Employee N Aquarium
to fingers
A verbal warning had been given that At the fish bowl cafe, slipped on
550 23/09/2008 the floor was wet. Superficial injury, the wet floor, just after it had been Employee N Aquarium
pain to trunk. sprayed prior to cleaning.

Walking on roof, walked over soft

Roof is to be replaced by contractor. area. Checking roof ready for
559 1/09/2008 Signage up as a no go area. Locked so replacement. Area is now out of Employee Y Aquarium
only is in charge. bounds and there is signage. The roof
is rotted.
Sprained ankle. Explained not to try
Fell down 2 stairs on way down from
602 20/01/2009 and jump down steps, ensure each Public N Aquarium
1st floor by tuataras.
step is taken carefully.
Picked up vacuum and twisted at the
Re-iterate manual handling
603 27/01/2009 same time. felt the discomfort Employee N Aquarium
techniques.
then.
Child riding travellator got foot stuck
There is already screening and
in plastic end. toe was grazed, skin
605 30/01/2009 signage in place. Staff will do their Public N Aquarium
pulled away but not bleeding
best to be more vigilant.
profusely. Child had sandals on.

To be more aware when using such

639 26/02/2009 Cut thumb when putting knife away. Employee N Aquarium
items.
Cutting up fish for feeding and got a
640 28/02/2009 Awareness while cutting fish. Employee N Aquarium
small cut to thumb.

Child at the Holiday Programme was

at the park doing roller skateboard
activity and was sitting on the track. A
skateboard rolled over
665 15/04/2009 NFA Public N Aquarium
squashing them in the wheels of the
skateboard. did not want to go
home and chose to stay on for the
rest of the day.

After watching the morning feed

turned and fell over in the exhibits
hall. The had been feeling unwell
724 3/07/2009 NFA Public N Aquarium
for a while and had nothing to eat or
drink that day. It is possible fell on
the platform.
Small cut to finger while cutting up
761 6/09/2009 NFA Employee N Aquarium
fish food.
Was bitten by a shark during
afternoon dive. Shark came over
More awareness of sharks and other
784 20/10/2009 shoulder while hand was up and Employee N Aquarium
species while feeding.
the shark bit down on
fingers/thumb.
Cut finger on edge of brick when
807 10/12/2009 Where gloves while carrying bricks. Public N Aquarium
moving bricks.
Child tripped and hit face on croc
815 29/12/2009 NFA Public N Aquarium
step.

Winding the interactive compressor,

827 18/01/2010 NFA knee went up and banged Public N Aquarium
knee on the rotating handle.

Attended to and called

844 28/02/2010 possibly tripped in car park. Public N Aquarium
ambulance.
Shark came from behind to get food
and staff are fully aware of the
dangers involved with feeding While feeding sharks and fish, a shark
857 25/03/2010 Employee N Aquarium
sharks/fish. Try to position bit hand.
themselves where they can see in all
directions. NFA.
 While putting something back in
enclosure, slipped on the concrete
908 29/07/2010 NFA Employee N Aquarium
floor (Algae) slipped into pool, hitting
leg.

was not hurt but went to When a was backing car in

doctors just in case. Driver knew the car park was distracted by a
919 2/09/2010 about being more aware and should school with lots of kids around Public Y Aquarium
have waited for kids to be totally out and backed into a car, pinning a
of sight. in an open door.

If difficulty getting wetsuit off, ask for

When putting on wetsuit
952 2/11/2010 assistance. Be aware of how you take Employee N Aquarium
`tweaked` neck.
your wetsuit off.

Verbally advise that fainting does

occur in some cases and if anyone is
feeling dizzy or unwell, let someone Watching a dissection of a shark and
1026 28/04/2011 Public N Aquarium
know so they can take you out of the fainted.
dissection room and look after you in
fresh air.

An elderly tripped on the raised

concrete at the south end of the
building (the concrete ramp that
comes out of the kiwi kitchen door
down to the carpark). fell flat on
face which resulted in a nasty
gash to head above right eye.
Staff were unable to control the
Paint as recommended to be put on
bleeding and did not feel comfortable
1027 23/04/2011 concrete. Follow up phone call to the Public N Aquarium
for to be moved. Family were
injured person.
with but we called an ambulance
to be on the safe side. family left
and the ambulance arrived. There
was alot of blood, family thought this
may be so because of medication.
did not lose consciousness and
when we got to was sitting
up.

Clean up the water, signage for wet Water was spilt on floor and
1028 19/04/2011 Employee N Aquarium
floor. slipped.
In cleaning cupboard and hit left
will talk to the Manager and see if
elbow on boxes/shelf while lifting out
1038 8/06/2011 the storing of the boxes could be Employee N Aquarium
the bucket. Was reaching over stored
elsewhere.
boxes.
Young tripped on stairs, was
1042 1/06/2011 NFA Public N Aquarium
excited.

Bent to unplug cord from below shelf

Discussion on surroundings and being
1054 5/07/2011 and hit head on corner of shelf. Employee N Aquarium
aware of them.
Cut/scratch to head which bleed out.

2 year old got finger caught on the

moving walkway, the is not
Checked out the moving walkway for sure exactly where but said the child
1093 2/10/2011 possible gaps. None found. Unsure was lying down and had fingers all Public N Aquarium
where would have done it. NFA over the place investigating things.
tore nail and tip of finger but is
fine.

Aggravated back issue when moving

carpet. Back was originally injured
1094 1/08/2011 Instruction on lifting was given. Employee N Aquarium
doing farm work 20 years ago and is
now playing up with sciatica.

Unsure of exact events but

Sitting on `moving walkway` got
1095 11/10/2011 contractors are looking at replacent Public N Aquarium
fingernail caught and ripped off.
or skirting currently.
Getting up off the floor, twisted neck
1103 18/10/2011 NFA Employee N Aquarium
muscles.
 received a call to say children
had been playing on the roof of the
1112 16/11/2011 Children on roof of Aquarium Public Y Aquarium
Aquarium. They had climbed up the
statue to access the roof.

Cut-out of shark for photo Parents were taking photo of child

opportunity was too small. It has now with face in cut out of sharks mouth.
1144 17/01/2012 Public N Aquarium
been enlarged so this will not happen Child pushed head all the way
easily again. through and could not get it out.

Minor accident banging hand on Banged finger while dismantling dive

1164 22/02/2012 Employee N Aquarium
diving equipment equipment
While catching a stingray for While catching a stingray for
1188 23/03/2012 quarantine and treatment, received a quarantine and treatment, received a Employee N Aquarium
punture wound. puncture wound.

A toe of a child was caught in moving

walkway. the child was unattended An unattended child, bare footed, got
1189 25/03/2012 Public N Aquarium
and barefooted. the walkway is a toe caught in the moving walkway.
currently turned off for checks.

While diving in the tank, pretended to

Pre existing problem that was throw a rock and popped
1202 21/04/2012 Employee N Aquarium
aggravated by a sudden movement. shoulder. This is a pre-existing
problem.
A visitor stepped over the dividing
An investigation will be done to see if
barrier chains in the foyer and tripped
1276 7/11/2012 there are other options for crowd Public N Aquarium
on the cord. fell and bumped
control barriers
head.
Staff slipped down the steep stairs at
1290 8/12/2012 Steep stairs. Employee N Aquarium
the penguin entry.
Occured before. More care needed Cut finger while preparing animal
1312 10/01/2013 Employee N Aquarium
with knives. food.

Trips asociated with the shark jaw. Tripped while climbing into the sharks
1318 31/01/2013 Public N Aquarium
Looking at possiblility of moving it. jaw in the foyer.
Burned thumbs on hot oven tray. Burned thumbs on a hot oven
1319 31/01/2013 Employee N Aquarium
More care needed. tray

While filling a glass tank with water

1329 4/03/2013 Staff awareness and more care. Employee N Aquarium
cut on sharp glass edge.

Child accident - holding the door on

the incorrect side. Being a spring
loaded heavy door, may need some A child jammed finger on hinge side
1356 5/04/2013 Public N Aquarium
form of a door stop? To be of toilet door. (upstairs)
investigated. Childs treatment was ice
and plaster.

Three children under four, playing

Unstable display cases. Top heavy,
not attached i.e. glass to bottom
1361 6/03/2013 wooden part of display case. Not
safety glass. All in an area attractive
to children and play.
turns with ships wheel. One child
moved over to give another child a
turn. accidently walked into the Public N Aquarium
display case (tall one) which tipped
over breaking the glass. Terrifying for
small children.

Visitor was getting on moving

When having groups of elderly
1367 8/05/2013 travellator and lost balance. fell Public N Aquarium
visitors travellator will be turned off.
onto back.
Standing on second floor by glass wall
overlookng crayfish. Turned and hit
1462 9/10/2013 Area closed off. Public N Aquarium
head on risers of concrete stairs
above.
Stick in the kiwi viewing area poked a
1500 28/11/2013 Excitable children. Public N Aquarium
child in the eye.

Slippery sole on shoe, steps and Shoe caught on step lip, tripped and
1501 19/11/2013 Public N Aquarium
excitement. smacked right foot on next step edge.

Passenger pushed over in the

1502 25/11/2013 Visitor accidently pushed over. Public N Aquarium
Oceanarium area. Iced right wrist.

All windows and doors were open and

available for students to step outside. Fish dissection in lab. Stepped outside
1512 4/12/2013 Public N Aquarium
Instructions were given prior to to get fresh air and fainted.
entering lab.
 Accidental having hand in wrong While feeding sharks a sharks tooth
1564 24/02/2014 Employee N Aquarium
place at wrong time accidently brushed finger

Was preparing fish food, slipped with

1579 11/03/2014 Take more time when doing this task. Employee N Aquarium
knife resulting in a cut to left thumb.
Lifting heavy objects. Remind staff of
Lifting a pile of newspapers to be
1616 25/05/2014 lifting appropriate weights and Employee N Aquarium
recycled. Wrist gave way.
methods.
Remind staff to be aware of animal While feeding and playing with the
1656 23/08/2014 Public N Aquarium
and fish behaviours. octopus it bit on the thumb.

Diver was feeding a small seven gill

Diver has been told to be viligant in shark when a bigger seven gill shark
1666 8/09/2014 these situations and supervisor will started nibbling at the divers Employee N Aquarium
have a meeting with all the staff. fins/ankles. While pushing the larger
shark away it bit the divers hand.

Went to cleaning cupboard to get

Sadly this happened yesterday and no cleaning equipment. There was a
one thought to move the stand large stand in front of the door, I
1754 28/11/2014 somewhere else. No reporting for moved it and the light shade fell Employee N Aquarium
yesterdays near miss. to down and hit me in the face, bruising
discuss with . me. My glasses needed to be re-
adjusted.
Staff must wear correct PPE at all
times. This will be discussed at the
Was cutting wall board with a
next full staff meeting and logged in
1773 10/11/2014 handsaw an updraft from the room Employee N Aquarium
the minutes. Staff member went to
below blew dust into eye.
optometrist and had eye washed
out.

Was diving the afternoon dive, went

1774 11/01/2015 Removing wet suit. to changing room to take off wet suit. Employee N Aquarium
Damaged neck while taking suit off.

Face swiped by a fish during feeding

Divers are aware of steps that need to
1793 3/02/2015 causing some grazing to cheek on left Employee N Aquarium
be taken when feeding.
side.

After previous accidents they are now

reviewing feeding methods and will While feeding the fish in the main
1794 9/02/2015 Employee N Aquarium
introduce a surface feed before tank, a fish bit the face of the diver.
undertaking the dive part of feeding.

Staff are to be reminded of hot items Brushed the door of the mini oven
1811 8/03/2015 Employee N Aquarium
in the cafe. when putting food into it.

Although the exhibition has been
relocated and better lighting added to
make it more obvious. Excited
1818 24/01/2015
children will still run. The Aquarium
has followed up by phone and sent
colouring books etc.
9 year old child was excited and ran,
tripping on a plynth. fell and
broke arm. #The Aquarium was
Public N Aquarium
not aware of this accident until five
days later when a letter from the
father was received.

Be more aware of placing hands on

While handling old rusty pump, cut
1825 2/04/2015 sharp machinery. Investigate where Employee N Aquarium
hand on sharp piece.
site to make gloves available for staff.

Staff member felt faint and needed to

sit down. As sat down
Staff member is to talk to
collapsed into the chair. An
1897 17/06/2015 supervisor if feels this type of Employee N Aquarium
ambulance was called. was laid
incident coming on again.
down on the floor. Taken for medical
attention.
 Procedures state no fish bins are to
be carried they must be put on a
trolley. 7th Aug 2015: Follow up
procedure in Microsoft Outlook tasks
is to be setup for any staff, volunteers
1916 5/08/2015
and anyone else who misses their
induction days. Status reports are to
be sent to Managers to ensure this is
done. That will ensure no one is
missed.
While carrying a fish bin,
on the floor and tripped over the tow
Floor hazard area will be discussed at
ball on the trailer. The trailer was in
1917 5/08/2015 staff meeting and will then decided
the food preparation area. When
whether it needs further attention.
tripped
and hip area.
As this is a potential serious harm or
catastrophic event remedial action
1947 20/09/2015
needs to take place. Wet weather
causes this to happen regularly.
Heavy fire stop doors leading from
1949 20/09/2015 the exhibition hall up the stairs to the the heavy fire doors with
swimmers changing cubicles.
The manuka sticks in the public area
1957 24/09/2015 of the kiwi enclosure flicked back
when students rushed through.
Six students at Rocky Shore activity
got locked in a single toilet stall. The
1958 24/09/2015 lock stuck. It has now been
lubricated. Should only have been
one person at a time in stall.
had a sling should have
been wearing after fracturing
wrist at home, had taken it off to
1959 26/09/2015
enable to use both hands on
the keyboard. tripped over the
sling when stood up.
Evacuation procedures and policies
require all exit doors to be able to be
1960 21/09/2015 opended from the inside of the
building. This makes it easy for it to
be opened by a child.
Process for vacuuming the stairs has
now been changed to prevent having
1990 1/09/2015
to carry heavy and awkward vacuum
while on the stairs.
The manager was called to the area
which was locked off to the public
2006 24/10/2015 until it could be reviewed and a
decision made that it was fine to
reopen.
While carrying a fish bin, slipped,
tripping over the tow ball on the
trailer which was in the food
preperation area. Landed on right Employee N Aquarium
elbow and hip area. Fracture to elbow
discovered when x-rayed the
following day
slipped
Employee N Aquarium
landed on right elbow
Person with a carload of children
drove up onto the footpath to let the
children out close to the doors as it
Public N Aquarium
was raining. Potential was for a car to
run over other children coming in
when the car was reversing back out.
Visitor was taking part in a swim with
the sharks. went to re-enter
behind the public area and pushed
hand, Public N Aquarium
the wind blew the door back,
crushing two fingers between both
doors.
Children were in a large group of 83
students and adults. As they rushed
Public N Aquarium
through and pushed the shrubbery, it
flicked back into faces of others.
Six got locked in one stall of
toilets at Rocky Shore while attending
activities there. Due to lock sticking. Public N Aquarium
Should have only been one person in
the stall at a time.
Staff member stood and foot got
hooked on a sling had put on the
Employee N Aquarium
floor behind , tripped and
landed on knees.
At a sleepover a child left the building.
The reception door was not able to be
locked from the inside. The child Public N Aquarium
could have been hit by a car as a busy
road is very close by.
Vacuuming the foyer stairs with
nozzle in one hand and body of
cleaner in other. Lost balance and
Employee N Aquarium
almost fell backwards down the
stairs. Managed to regain
balance.
Children were in public area of
Penguin Cove during feeding. A ceiling
light cover fell from the ceiling landing
Public N Aquarium
on a childs foot. No harm but gave
fright. This could have been more
serious.

A staff member not paying attention
entered the side of the enclosure, this
2007 7/10/2015 caused a feeding response from the
alligators causing concerns to the
staff in the pool doing the cleaning.
While cleaning the crocodillian
enclosure with a staff member
spotting. Another staff member
entered the enclosure to feeding Employee N Aquarium
area.This created a feeding response
from the alligator who proceded into
the water with the staff member.

Staff member was cleaning the

refrigerator. A desk fan was propped
A fan was put in an unsuitable
2023 9/12/2015 up on top of the fridge. With the Employee N Aquarium
location.
cleaning motion the fan slipped and
fell hitting on the top of head.

Further maintenance could be taken While stepping from side of Penguin

2063 26/12/2015 to reduce algae growth causing the lip pool onto lip, slipped and fell into the Employee N Aquarium
of pool to be slippery. water, grazing right elbow.

Measures are being trialed as

suggested by the NAQM manager to
While doing afternoon dive a fish bit
2069 11/01/2016 lessen the fish harassment of the Employee N Aquarium
the diver on the cheek.
divers when feeding. These measures
will be trialed and reassessed.

Measures are being trialed as

suggested by the NAQM manager to
While doing afternon dive a fish bit
2070 12/01/2016 lessen the fish harassment of the Employee N Aquarium
the diver on the cheek.
divers when feeding. These measures
will be trialed and reassessed.

Measures are being trialed as

suggested by the NAQM manager to While doing a dive and during a fish
2071 11/01/2016 lessen the fish harassment of the frenzy a fish bite occured to face of Employee N Aquarium
divers when feeding. These measures diver.
will be trialed and reassessed.

As the child was drowsy and falling

Child was excited and was running to
asleep an ambulance was called.
2097 31/01/2016 colouring in table. tripped and fell Public N Aquarium
was assessed and discharged withour
hitting head on the table edge.
hospitalization.

At 10.30 the kids ride-on in the foyer

All staff will be notified that
elimination is the preferred method
2110 8/02/2016
for broken equipment. A warning sign
alone is no longer acceptable.
had a broken panel on the front so an
`out of order` sign was put on it. At
2pm found the ride with wires
hanging out of the front of the Employee Y Aquarium
machine and the warning sign on the
floor with the machine turned on at
the wall. The Aquarium staff then
took the unit off display.

This was the most serious bite so far

it with some infection and swelling. Was in Oceanarium feeding fish. Was
2122 2/02/2016 The need for face masks is imperative - hit and bitten by fish three times Employee N Aquarium
awaiting return from leave to within seconds. Dive was aborted.
approve.

thought had tripped

on the mat at door. and
viewed the video footage and saw the Little was walking into building.
child tripped over own feet. tripped at the doorway, falling
2123 4/02/2016 Public N Aquarium
shoes looked too big. The door mat forward and hitting head on the
did not move at all. Nothing could door-frame.
have been done to avoid this
accident. Children will trip and fall.

While preparing coffee machine prior

to making coffee for client. put
Coffee machine can drip boiling
2130 13/02/2016 croup back in the machine, it dripped Employee N Aquarium
water.
hot water onto hand. Burnt ring
finger.
 A visitor was waiting for penguin
Ambulance was called, they
2131 5/02/2016 feeding at Penguin Cove. had a Public N Aquarium
diagnosed it as epilepsy.
seizure.
Diver went to use the toilet in the
Staff said the toilet seat had been
divers shower room. sat down, the
broken for some time however no
2132 25/02/2016 toilet seat slid off from under Employee N Aquarium
one thought to get it fixed. The seat
causing to twist and wrench
has now been replaced.
back.

Children excited and running will have Child ran away from school group
2159 17/03/2016 accidents. H&S briefing was given to through kiwi dark area, tripped on Public N Aquarium
the group. rear stairs leading to tuatara.

While working in the storage

Chemicals stored in food storage
area. Little shelf they were stored on
2171 19/03/2016
could have fallen off. Possible
contamination to food.
cupboard noticed a container of
chemicals on the wooden frame of
Employee N Aquarium
the wall behind the chill freezer.
Possible danger of contamination of
food.

While taking temperatures of chest

Low concrete beam over the freezer freezer in the storage cupboard, hit
2172 19/03/2016 Employee N Aquarium
in the function cupboard. head on the low concrete beam
above the freezer.

fish bites have been ongoing and

identified as a hazard previously. PPE While feeding the fish in the Ocean
2175 4/04/2016 Employee N Aquarium
has been sourced including tank a fish bit on the lip.
balaclavas.

Toddler was walking down to

`exhibition hall` ramp from foyer and
A glass panel will be installed to
2227 22/05/2016 pushing against the wall. Reached for Public N Aquarium
create a barrier.
the hand rail and fell over the edge
approx 1 metre to floor below.

People were told to hold handrail as

Slipped on stairs leading to dive
steps can be slippery when wet. Child
2252 29/06/2016 platform. Fell on bottom stair hurting Public N Aquarium
was excited and in a rush. We will
back.
continue to give warnings.

Children get excited and sometimes
can run into things. Unfortunatelu
2253 25/06/2016
this is unavoidable until rail design is
changed.
Child was running towards the large
shark jaw and ran into the hand rail
Public N Aquarium
on the stairs. Unfortunately being a
child the hand rail was at head height.

Special needs student on a walking

frame was on moving walkway in
verbal warning from staff in Oceanaruim tunnel. tried to move
2256 20/06/2016 Public N Aquarium
reception. backwards, walking frame is
braked from doing this and fall
backwards.

was walking up stairs from

2293 7/07/2016 foyer and tripped landing hard on Employee N Aquarium
knee.

was feeding sharks and shark

lunged at biting down on
2294 27/08/2016 thumb, palm and first two fingers. Employee N Aquarium
prized open the sharks mouth
and quickly to release hand.

After feeding was complete went

was wearing PPE so further
on swim with food for outside fish. As
2295 1/08/2016 discussion on further protection is Employee N Aquarium
a blue cod was approached it swam
required.
up to Tara and bite on lip.

Putting a notice on notice board -

stepped backwards catching foot on
2312 29/09/2016 Poor housekeeping. Employee N Aquarium
vacuum hose which was across the
floor behind the board.
 Was changing filter bags in enclosure,
one filter bag was caught on housing,
reached over handrail to free filter
2313 24/09/2016 Filter full of water. Employee N Aquarium
bag and pull clear and strained my
back with weight exertion and
twisting.

has been taken through task

When preparing a tank to be cleaned,
instructions re safety of turning off or
2314 14/09/2016 on touching the water surface I Employee N Aquarium
disconnecting power before
received an electrical current.
syphoning tanks.

I put a bottle of sprite into the coke

fridge which fell over and hit a ginger
Cut knee when cleaning up broken
2382 14/01/2017 beer bottle that fell out and smashed. Employee N Aquarium
glass.
When cleaning up the broken glass I
cut my knee.

Cut my finger cleaning up broken

2383 30/12/2016 Employee N Aquarium
glass in the sterilising machine.

Employee rushing and forgot to put Didn't put chain gloves on before
2386 22/01/2017 on gloves. All staff to be reminded cutting shark food and cut the tip of Employee N Aquarium
that the use of PPE is essential my finger.

Excited children. Upon investigation

Tripped over in fake shark jaws and
of the artificial jaw, although the
2387 22/01/2017 one of the teeth grazed the back of Public N Aquarium
teeth are sharp they are also quite
left leg (about 10cm).
flexible.

Child running, climbed board and

Excited child (4yrs) in lab. climbed
slipped cutting head.
2412 8/02/2017 display board slipped hitting head on Public N Aquarium
Board runs along the seaward wall of
edge, receiving a gash to forehead.
Lab edge, is 29cm from the floor.

While feeding Terrapins touched

Electric shock from overhanging light.
2423 17/02/2017 overhanging light with back of wet Employee N Aquarium
Light now removed.
hand and got an electric shock.

A Preschool aged child walked into

Excited child was holding the hand of
front entrance door frame. child
2428 28/02/2017 a adult and walked into the door Public N Aquarium
cried, by the time we got an ice
frame.
pack was happy again.

Result of a broken glass at a recent Student sat on the floor in the LAB
2430 20/02/2017 Public N Aquarium
function. and cut hand on broken glass.

An umbrella at the outdoor area of

the National Aquarium was blown out
Wind gusts get beneath umbrella
of its stand by a gust of wind on 01
2442 1/03/2017 frames and can lift them out of the Employee N Aquarium
Mar 2017 and narrowly missed hitting
heavy bases.
a member of the public walking out
the door.

No action taken, excited child A child while standing on cushioned

2445 11/03/2017 Public N Aquarium
standing on seat. seat fell off hitting head.

It is dark in the Kiwi enclosure but it

seems darker than normal.
Discovered that the lights in the fish Entered Kiwi display walked into glass
2502 19/04/2017 Employee N Aquarium
tack by enclosure were not going hitting face on glass and cutting lip.
effecting the light levels. Electrician
contacted to repair lighting.

Cleaning tables, spilt water on the

Insufficient controls in place for
2524 27/04/2017 floor, shoes were not grippy enough Employee N Aquarium
dealing with wet floors.
and I slipped over and fell on my butt.
 While practising a swimmer rescue
Checked site, team were trailing new
situation the person acting as the
2526 13/05/2017 rescue methods. This one didn't work Employee N Aquarium
unconscious swimmer received
and won't be tried again.
bruising to the lower right ribcage.

Child put head through hole in star-

Child put their head through the star-
2528 9/05/2017 fish photo stand and got head Public N Aquarium
fish hole.
stuck.

Wind gust very sudden snapped

Umbrellas have been removed
2554 13/06/2017 umbrella from pole and it flew into Employee N Aquarium
permanently until a solution is found.
moat.
While practicing a swimmer rescue
Checked site. Team were trialing new situation the person acting as the
2556 13/05/2017 rescue method's. This one didn't unconscious swimmer received Employee N Aquarium
work and wont be tried again. bruising to the lower right ribcage.
The persons concerned were trying to
Minor scratch only. The shelves will Employee was cleaning mini fridge
not need to be shifted again. Glove moving shelf clips, hit hand against
2557 23/06/2017 Employee N Aquarium
was put over wound as it was food one and cut palm open. Mini fridge
preparation area. shelf clips.

A towel will be used to hold the bird Weighing Penguins and was bitten by
2558 1/06/2017 Employee N Aquarium
when they are being weighed. an individual Penguin.

Fell into main tank, slipping on wet

concrete. Suspected bruised rib (call
2561 2/07/2017 Slow down on entry to Oceanarium Employee N Aquarium
made today 3.7.17 - is sore but
believes OK). Wet concrete

An NCC Staff member visiting told

reception a child had walked into the
We will be putting a visible tape glass door in the café. Not
2564 8/07/2017 Public N Aquarium
across the doors at child height reported at the time of incident.
UPDATE - 8.2.18: Decals have been
placed on the doors

Only minor wound. Taking jaw away Climbing over shark jaw for photo -
2570 11/07/2017 Public N Aquarium
is not an option at this time. hit head

Finger jammed in freezer. Very minor

small bruise. The freezer lid is very Child was closing juicy freezer and got
2596 17/08/2017 Public N Aquarium
soft closing - no further action finger jammed
required. Excitable children.

Employee finished dive asked standby

to get the pump to start cleaning
Failure to check tag correctly holding hoses. When it was ready employee
pump in water, tags on - "do not use" said turn it on. As employee was in
2606 26/08/2017 Employee N Aquarium
as equipment was to be retested and the water holding the pump to the
repaired. hose, employee received a decent
shock for a couple of seconds before
the PRCD kicked in.

Staff member has been to the doctor. Staff member looked upwards and
2615 26/09/2017 Has sprained neck muscle and been neck went click while standing in the Employee N Aquarium
put off work for three days. moat

On concrete steps at penguin area, Child was standing on concrete steps

young child fell through hand railings fell through hand railing- split
2620 3/10/2017 Public N Aquarium
and split eyebrow. Staff rang them at eyebrow. on phone, with
2pm - child is recovering. 2nd child and didn't see accident.

Elderly tripped when trying to

access the travellator with walker. Elderly with walker slipped
2661 13/11/2017 No damage done, left and fell while trying to get walker Public N Aquarium
after giving name, did not want onto the travelator.
a fuss.
 Swim supervisor to ask if any
medication relevant, medical
2663 13/11/2017 conditions, medication inhaler is
available for immediate use should it
be needed.
Member of public, a Shark Swimmer,
had an asthma attack while
swimming. Said swallowed some Public N Aquarium
salt water and panicked and that set
off the attack.

Staff member was rushing and used

Staff member was lifting a hot pie
inadequate protection when
2689 17/12/2017 tray by using a tea towel and their Employee N Aquarium
removing a hot oven tray from the
thumb was not covered.
oven.
On entering building through café
It was an extremely windy day,
entrance - umbrella was lifted by the
2702 7/01/2018 umbrella was lifted by the wind and Public N Aquarium
wind and hit a child on the head. No
hit a child on the head.
harm.

Outside temperature - 32 degrees.

Working in the kitchen, the hot air
Hot air temp and humidity inside
temperature and humidity caused
caused by appliances eg; oven, deep
employee to feel light headed and
2711 21/01/2018 fryers etc, running in the kitchen Employee N Aquarium
weak, feeling disconnected from
caused employee to feel unwell. The
body and difficulty moving. Hadn't
outside temp was 32 degrees as well.
had a break for over 2 hours,
standing, moving and exerting.

Excited child tried to go through

Young customer caught big toe under
2718 29/01/2018 door into penguins. Door caught Public N Aquarium
door in penguin area
toe

Excited child - was with parent at the Excited child tripped over another
2725 3/02/2018 Public N Aquarium
time visitor and fell on face
Employee slipped on wet ground.
Wet concrete in damp conditions,
2727 11/02/2018 Bumped knee - concrete on floor by Employee N Aquarium
employee slipped and bumped knee.
staff room, damp conditions

Employee hopped into work ute and

Employee hopped into work ute, not
did not look into all 3 of my mirrors
2737 23/02/2018 checking all mirrors before reversing Employee N Aquarium
and reversed into another work
vehicle.
vehicle
Display ID Event Date/Time Brief Description Analysis of Event Description Injured Person Location
Graze on left knee, small cut on was talking not paying attention and missed the step. Fell part way
2517 28/06/2018 13:15 right knee Be aware of the surroundings and pay more attenti down stairs. Customer Aquarium
Staff reminded at toolbox meeting to remove all
Walked into cafe, slipped on water excess water when cleaning floors and to be
2467 12/06/2018 00:00 left after floor was moped. aware of surroundings. Near miss, lost balance, prevented from falling with arms. Employee Aquarium
Running, playing a relay game. had muddy Child running. slipped on concrete with muddy shoes. Grazed outer
1173 18/04/2018 09:50 Slip shoes on. side of right lower leg. Customer Aquarium
Trip / Fall - not happened at walking along marine Parade, tripped on footpath, staff assisted by
1090 4/04/2018 11:30 Aquarium Uneven footpath icing and bandaged knee Other Aquarium
Reminder to drivers to check all mirrors when Employee hopped into work ute and did not look into all 3 of my mirrors
820 23/02/2018 11:00 Vehicle accident reversing and reversed into another work vehicle Employee Aquarium
Slip mat required to be placed in corridor by staff Employee slipped on wet ground. Bumped knee - concrete on floor by staff
794 11/02/2018 08:30 Slip room room, damp conditions Employee Aquarium
785 3/02/2018 16:00 Fall Excitable child fell over Excited child tripped over another visitor and fell on face Customer Aquarium
Door has been checked. They are quite heavy but
necessary for this area. Same could happen with a
683 29/01/2018 12:00 Toe caught under door lighter door. No action in this case. Young customer caught big toe under door in penguin area Customer Aquarium
Outside temperature - 32 degrees. Working in the kitchen, the hot air
Hot equipment such as ovens etc. in Café area, temperature and humidity caused employee to feel light headed and weak,
causing hot temperatures and humidity, plus feeling disconnected from body and difficulty moving. Hadn't had a break
664 21/01/2018 12:30 Heat exhaustion outside temperature was 32 degrees. for over 2 hours, standing, moving and exerting. Employee Aquarium
Pins drilled through base of umbrella so they can't On entering building through café entrance, umbrella was lifted by wind
635 7/01/2018 11:55 Hit on head fly off and hit a child on the head Customer Aquarium