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Auditorium Audiovisual System

User’s Guide
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Auditorium A/V System User’s Guide


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Contents
Introduction.......................................................................................4 Touchscreens 31
About the touchscreens..................................................................32
Facilities 7 Summary of touchscreen operations..............................................32
Auditorium floor plan........................................................................8 Getting started................................................................................33
Stage floor boxes and wall plates.....................................................9 Touchscreen tips............................................................................34
Other floor boxes and wall plates...................................................10 Projectors, displays and screens....................................................36
Computers......................................................................................38
System design 11 Multistandard videocassette player................................................40
System overview............................................................................12 Videocassette recorder/player........................................................42
RGB Presentation Subsystem........................................................14 DVD player.....................................................................................44
Video Presentation Subsystem......................................................16 DVD recorder/player.......................................................................46
Video Production Subsystem.........................................................18 Television tuner..............................................................................48
Audio Subsystem...........................................................................20 Production video inputs..................................................................50
Scalers...........................................................................................52
Rack layouts and equipment 23 Videoconferencing..........................................................................54
Racks and console overview..........................................................24 Volume...........................................................................................56
Rack 1............................................................................................25 Routers...........................................................................................58
Rack 2............................................................................................26
Rack 3............................................................................................27 Typical event scenarios 61
Console..........................................................................................28 General information........................................................................62
Other equipment.............................................................................29 Preparing for a presentation...........................................................62
Preparing for a meeting or conference...........................................63
Recording an event........................................................................63

Common problems and their solutions 65


General troubleshooting tips..........................................................66
Specific problems...........................................................................66

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Introduction
The Auditorium Audiovisual System is a complete audio Facilities
and video system for the Auditorium and nearby areas.
The system supports: The Auditorium Audiovisual System encompasses several
 Meetings adjacent areas:
 Presentations
 Conferences  Auditorium, a theater layout with permanent seating,
and a stage with dais.
Activities that can be carried out through the system in-
clude:  An open Gallery providing a waiting area with en-
 Playing audio source materials such as CDs and audio trances to the Auditorium.
cassettes.
 Projecting video source materials such as DVDs and  An Assembly Area, at one end of the gallery, that can
videocassettes. be closed off for small meetings and press conferences.
 Projecting computer displays.
 Audience participation with wireless mics.  Two Green Rooms, one to the left of the stage, the
 Conference support using a delegate system. other to the right of the stage.
n Videoconferencing.
 Audio output through assisted listening devices.  And arrayed across the back of the Auditorium:
 Recording event audio and video. l Five Translator Booths.
l A Press and Camera Room.
l The audiovisual Control Room.

Additionally, the system has a video feed from the Closed


Commission Hearing Room, and can output RGB to the
Multipurpose Room.

A floor plan is provided in the “Facilities” section of this


manual.

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System overview About this manual

The audiovisual system provides comprehensive audio This manual provides information to enable an experi-
and video support to the Auditorium. enced audiovisual technician to understand and operate
the system. The manual is organized in these sections:
The system includes:
 RGB and composite video inputs  “Facilities” provides a floor plan, and drawings of floor
 Two video projectors with automatically switched boxes and wall plates.
RGB/composite video inputs
 Floor boxes and wall plates for moving audio and  “System design” is a collection of diagrams describing
video to and from supported locations how the system is organized.
 Wireless transmitters and receivers for assisted listen-
ing and translator audio  “Rack layouts and equipment” helps you find rack-
 Wireless microphones mounted components in the Control Room.
 DVD, audiocassette and multistandard videocassette
players  “Touchscreens” shows you how to use the two touch-
 DVD, digital audio and S-VHS videocassette recorders screens to configure the system.
 Computer interfaces
 Numerous monitors and a video switcher for video  “Typical event scenarios” provides basic instructions
production for setting up the system for conventional events.
 Various support devices such as RGB and video rout-
ers, and a digital audio processor  “Common problems and their solutions” lists basic
 Two audio mixing stations troubleshooting tips.

The system includes a well-equipped Control Room with The system is designed so it can be easily set up for typi-
windows to the Auditorium. cal events. However, the system has many capabilities
beyond those covered in this manual. For additional in-
For many events, the system can be easily configured formation, users should consult documentation (including
and controlled using either of two touchscreens (one is detailed drawings and manufacturer’s manuals) provided
located on the Control Room countertop, the other is a with the system.
wireless unit that can be used anywhere in the Audito-
rium). The system is versatile, enabling technicians to
reconfigure it for a wide range of events.

The “System design” section of this manual contains


functional diagrams to help you understand how the sys-
tem is organized.

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Auditorium A/V System User’s Guide


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Facilities

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Gallery

Auditorium A/V System User’s Guide


Press Room
Auditorium floor plan

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Stage floor boxes and wall plates

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Other floor boxes and wall plates

Assembly Area floor box

Press Room audio wall plate (typical of three)

Press Room video wall plate

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System design

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System overview
The Auditorium Audiovisual System supports presenta-
tions, meetings, conferences and other events in and
around the Auditorium.

The system consists of four subsystems:

 RGB Presentation Subsystem: accepts RGB inputs


and routes them to RGB destinations, including either
of two video projectors (one in the Auditorium and
one in the Gallery), large wall-mounted displays in the
facility and either of two 3x3 video walls in the Audi-
torium.

 Video Presentation Subsystem: accepts video inputs,


and routes them to video destinations, including either
of two video projectors and the Video Production Sys-
tem.

 Video Production Subsystem: accepts video inputs


from the Video Presentation Subsystem, and audio in-
puts from the Audio Subsystem.

 Audio Subsystem: accepts audio inputs from a vari-


ety of sources, and routes audio to ceiling speakers, to
the Video Production System, and to other destinations.

A touchscreen permits system configuration from within


the Control Room. A wireless touchscreen enables you to
configure the system while moving about in the Audito-
rium and in nearby areas.

Diagrams on the following pages show major compo-


nents and signal flows for each of the subsystems. Note
that these diagrams show the default system configura-
tion. The system is quite versatile, and can be reconfig-
ured for a wide variety of events and operations.

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System overview

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RGB Presentation Subsystem


The RGB Presentation Subsystem is built around a 16x16
RGB router. The router is controlled primarily from the
touchscreen.

Inputs to the router include:


 Floor boxes and wall plates on the Auditorium Stage
 Rack-mounted computer
n Video (scaled) from the video router
n Videoconferencing system

The router provides outputs to:


n Video projectors in the Auditorium and Gallery
n Floor boxes and wall plates on the Auditorium Stage
n Large LCD displays in the Assembly area and the two
Green Rooms
n Two 3x3 video walls in the Auditorium
n A scan converter, which sends video to the video router
n The videoconferencing system
n Feed to the Multipurpose Room

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RGB Presentation Subsystem

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Video Presentation Subsystem


The Video Presentation Subsystem is built around a
16x16 video and stereo audio router. The router is con-
trolled primarily from the touchscreen.

Inputs to the video router come from:


 Video feed from the Closed Commission Hearing
Room
 Two I/O panels on the stage
 TV tuner
 Multistandard VCR
 DVD player
 S-VHS VCR
 DVD recorder
 Videoconferencing system
n I/O panel on Rack 1

The router provides outputs to:


 LCD displays in the translation booths
 Two video projectors
 Wall plate in the Press Room
 S-VHS VCR
 DVD recorder
 RGB Presentation Subsystem (via video scalers)
 Cable feed
 Video Production Subsystem
 Videoconferencing system
 I/O panel on Rack 1

This subsystem also outputs audio to the Audio Subsys-


tem via a stereo-to-mono converter.

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Video Presentation Subsystem

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Video Production Subsystem


The Video Production Subsystem is built around a video
switcher. The switcher is directed from a control panel
on the console desk in the Control Room.

Inputs to the switcher come from:


 Five wall-mounted video cameras (via rack-mounted
quad monitors)
 Video router (via one rack-mounted quad monitor)

The switcher provides outputs to:


 The video router, via a quad video processor and rack-
mounted monitor
 The video router via a rack-mounted monitor
 ConnectLive

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Video Production Subsystem

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Audio Subsystem
The Audio Subsystem begins with a 24 channel mixer,
having these inputs:
 Wireless microphone receivers
 Floor boxes on the stage
 Delegate system
 Videoconferencing system
 Digital audio recorder

Besides local monitoring speakers, outputs from the 24-


channel Auditorium mixer are to:
 Ceiling speakers in the Auditorium and surrounding
areas, via an audio mixer/processor
 Video router
 Cable feed
 Assisted listening transmitter
 Dual audio cassette deck
 S-VHS VCR
 DVD recorder
 Digital audio recorder
 12-channel mixer

The 12-channel Assembly Area mixer has these inputs:


 24-channel mixer
 Microphone inputs in the Assembly area
 Audio output from the RGB router in the RGB Presen-
tation Subsystem
 Audio output from the Video router in the Video Pre-
sentation Subsystem

Output from the 12-channel mixer is routed to:


 Ceiling speakers in the Auditorium and surrounding
areas, via an audio mixer/processor
 Wall plates in the Press Room and Assembly Area
 ConnectLive

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Audio Subsystem

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Rack layouts and equipment

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Racks and console overview

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Rack 1

Videoconferencing system
Composite and S-Video encoder/decoder
Stereo-to-mono amplifier
RGB-to-video scan converters

Video scalers

Composite video and stereo audio matrix switcher

TV tuner

Multistandard VCR

DVD player

Touchscreen (on counter)

Composite video bridging distribution amplifier

Computer

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Rack 2

Touchscreen controller

Touchscreen power supply and communication interface

RGB router

LCD monitors

Quad LCD monitor

Quad LCD monitor

Video switcher (on counter)

RGB distribution amplifiers

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Rack 3

Delegate system

UHF antenna and power distribution for...


Wireless microphone receivers

Audio distribution amplifiers

Assisted listening system


Quad video processor

Dual audio cassette recorder

DVD recorder

S-VHS videocassette recorder

Digital audio recorder


Camera pan/tilt/zoom controller (on counter)

Audio mixer and signal processor

Audio volume controllers

Audio power amplifier

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Console

24 channel audio mixing board 12 channel audio mixing board

Audio Video monitor Video monitor Audio


monitor monitor

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Other equipment
Fixed equipment

Qty. Description Location


1 Video projector Auditorium
1 Video projector Gallery
1 3x3 Video wall (50" monitors) Auditorium, stage left
1 3x3 Video wall (50" monitors) Auditorium, stage right
1 40" LCD monitor Assembly, left
1 40" LCD monitor Assembly, right
1 32" LCD monitor L034, Green room
1 32" LCD monitor L051, Green room
1 15" LCD monitor L008, Translation booth
1 15" LCD monitor L009, Translation booth
1 15" LCD monitor L010, Translation booth
1 15" LCD monitor L011, Translation booth
1 15" LCD monitor L012, Translation booth

Available, but no fixed location

Qty. Description
10 15" LCD monitors
2 61" LCD displays
2 61" plasma displays

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Touchscreens

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About the touchscreens Summary of touchscreen operations


The system is equipped with two touchscreens: Using the touchscreens you can:
n A 12" hardwired touchscreen is positioned on the coun- n Select program sources, including:
ter in front of the racks. l Rack-mounted computer or connected laptop
n A 7" wireless touchscreen can be used anywhere in the l Multistandard (“world”) VCR
Auditorium and surrounding areas. l Recording VCR
l DVD player
You can easily control most system functions from the l DVD recorder
touchscreens, which greatly simplifies audiovisual op- l Television tuner
erations. You tell the system what to do by touching the l Video production subsystem
various buttons you see in the touchscreen’s display. n Route program sources to destinations, including:
l Left and/or right 3x3 video wall
To turn on a touchscreen, touch its screen anywhere. If l Projectors
you don’t use a touchscreen for a while, it turns off its l Floor boxes and wall plates on the stage
screen to reduce power consumption. To restore the dis- l Display in the Assembly Area
play, simply touch the screen anywhere. l Display in the Gallery
l Displays in the Green Rooms
The wireless touchscreen is stored in a charging base. l Video production subsystem
Because it is powered by internal rechargeable batteries, n Initiate and control videoteleconferences
it should be stored in the charging base when it is not in n Manually turn the video projectors and displays on and
use. off
n Adjust and mute audio volume
Note: The slowly blinking blue light on the wireless
touchscreen indicates it is communicating with the Additionally, the touchscreens provide full control over
audiovisual system. If the light is not slowly blinking, the RGB and video routers, enabling you to configure the
there is a problem. system for almost any event.

Details for these operations are provided in this section.

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Getting started
If you see the logo, touch the screen anywhere to open
the main menu.

Touch anywhere

Program sources Destinations

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Touchscreen tips
Routing a camera to a Video Wall

1. In the touchscreen, touch the Projectors button.

2. At the top of the screen, touch Power ON to turn on


the video walls.

3. When the walls are on, touch the Two Vid Windows.

4. In the sources column, touch the Production button.

5. In the Production Switcher screen, route a camera


into the switcher.

6. In the destinations column, touch Send to Left Wall or


Send to Right Wall.

Here’s what happens when you touch Send to Left Wall


or Send to Right Wall:
n The selected video source is routed to the RGB scaler.
Output from the scaler is routed to the video wall.
n Unconverted video is also sent to the wall.
n Audio from the source is sent to the 24-channel mixer
(but if the audio is from a computer source, that audio
is muted).

Why are both RGB and video sent to the walls? It takes
the walls a long time to switch between the Two RGB
Windows and Two Vid Windows presets (thus, you
should avoid switching between these presets during an
event). By having both RGB and video routed to the
walls, you can transition more smoothly. So:
n Use the Two Vid Windows preset when you are rout-
ing video cameras or the videoconferencing system to
the walls.
n Use the Two RGB Windows preset when you need to
switch between RGB and video sources.

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Touchscreen tips
About the Send to Projector button About the Send to Polycom button

When you touch the Send to Projector button: When you touch the Send to Polycom (videoconferenc-
ing) button:
n If the selected source is not RGB:
l Unconverted video is sent to the projector. n If the selected source is not a computer:
l The projector switches to its video input port. l Unconverted video is routed to the Polycom video-
conferencing system’s main camera input.
n If the selected source is RGB: l Visual Concert is turned off.
l RGB is sent to the projector.
l The projector switches to its RGB input port. n If the selected source is a computer:
l RGB is routed to the Polycom VGA input.
n Audio from the selected source is sent to the 24-chan- l Visual Concert is turned on.
nel mixer. If the mixer had been receiving video from
another source, that source is muted.
About the Send to Assembly button

About the Send to Dais button When you touch the Send to Assembly button:

When you touch the Send to Dais button: n If the selected source is a computer, the signal is sent
to LCD displays connected to the wall panels in the
n If the selected source is a computer, the signal is sent Assembly Area. Only computers can be sent to the As-
to LCD displays connected to the wall panels. Only sembly Area.
computers can be sent to the dais.
n Audio from the selected source is routed to the 12-
n No audio is routed. channel mixer.

If you need to use the Assembly Area to handle overflow


from the Auditorium: Route the scalers to the Assembly
Area (the scalers output whatever is on the video walls).

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Projectors, displays and screens


The touchscreens enable you to manually control:
n Video projector in the Auditorium
n 3x3 video walls in the Auditorium
n Video projector in the Gallery
n LCD displays in the Assembly Area
n LCD displays in the Green Rooms

1. In the touchscreen, touch the Projectors button.

2. Turn the destination(s) on or off as needed.

Note: Turning on a projector automatically lowers the


corresponding screen. Turning off a projector auto-
matically raises the corresponding screen.

3. Then:

n To control the Video Walls: See “Routing a camera


to a Video Wall” on page 34.

n To set the Gallery projector’s source type: Touch


VGA In (for RGB input) or Vid In (for video input).

n To hide a projector’s image while keeping the pro-


jector on: Touch Image Off.
n To restore a projector’s hidden image: Touch Image
On.

n To improve video from computers: Touch APA (Au-


tomatic Picture Adjust).

Video screens

Although the video screens are lowered and raised auto-


matically when the projectors are turned on and off, you
can also control them manually.

1. Touch the Screens button.

2. Touch the arrow buttons to raise or lower a screen.

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Projectors, displays and screens

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Computers
You can route output from a computer—including the
rack-mounted computer in the Control Room or a par-
ticipant-provided laptop computer plugged into the sys-
tem—to any destination.

1. IMPORTANT: When using a laptop computer:


a. Attach the laptop to the system at one of the floor
boxes or wall plates.
b. Turn on the laptop.
c. Set the laptop to output to its external monitor port.

Note: If the laptop is not set up as described above


BEFORE you select it as a source, you will not be able
to select it as a source.

2. In the touchscreen, touch the PCs button.

3. Touch the PC you want to route.

4. Touch a destination.

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Computers

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Multistandard videocassette player


1. Load a program videocassette into the Samsung video-
cassette player in Rack 1.

2. In the touchscreen, touch the World VCR button.

3. Touch a destination.

4. When you are ready to play the tape, touch the


button(s) for the desired functions (as shown at right).

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Multistandard videocassette player

Rewind Pause Play Stop Fast forward

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Videocassette recorder/player
Playing a tape

1. Load a program videocassette into the JVC videocas-


sette recorder/player in Rack 3.

2. In the touchscreen, touch the REC VCR button.

3. Touch a destination.

3. When you are ready to play the tape, touch the


button(s) for the desired playback functions (as shown
at right).

Recording a tape

1. Load a blank videocassette into the JVC videocassette


recorder/player in Rack 3.

2. In the touchscreen, touch the REC VCR button.

3. In the lower part of the touchscreen, touch the button


for the desired source.

4. When you are ready to record, press the RECORD


button.

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Videocassette recorder/player

Rewind Pause Play Stop Fast forward

Record

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DVD player
1. Load a program DVD into the Marantz DVD player in
Rack 1.

2. In the touchscreen, touch the DVD button.

3. Touch a destination.

4. When you are ready to play the DVD, touch the


button(s) for the desired functions (as shown at right).

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DVD player

Skip reverse Pause Play Stop Skip forward


(hold for scan) (hold for scan)

Show/hide DVD’s on-screen menu Navigate DVD’s on-screen menu

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DVD recorder/player
Playing a DVD

1. Load a program DVD into the Philips DVD recorder/


player in Rack 3.

2. In the touchscreen, touch the REC DVD button.

3. Touch a destination.

4. When you are ready to play the DVD, touch the


button(s) for the desired functions (as shown at right).

Recording a DVD

1. Load a blank DVD into the Philips DVD recorder/


player in Rack 3.

2. In the touchscreen, touch the REC DVD button.

3. In the lower part of the touchscreen, touch the button


for the desired source.

4. When you are ready to record, press the RECORD


button.

Note: You must finalize the DVD before it can be


played on another DVD player. See the DVD recorder/
player manual for instructions.

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DVD recorder/player

Skip reverse Pause Play Stop Skip forward


(hold for scan) (hold for scan)

Navigate DVD’s
on-screen menu

Record Show/hide DVD’s


on-screen menu

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Television tuner
1. Touch the Cable TV button.

2. Then:

n To view a specific channel: Enter the channel num-


ber using the numeric buttons, then touch Enter.

n To view channels sequentially: Touch Up or Down.

n To view a preset channel: Touch the desired preset


button.

n To reprogram a preset button:


a. Enter the channel number using the numeric buttons,
then touch Enter.
b. Press and hold the corresponding preset button for
5 seconds.

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Television tuner

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Production video inputs


The touchscreens enable you to route up to three video
sources into any of three general purpose inputs to the
video switcher. Available video sources include:
n Video feed from the Closed Commission Hearing
Room
n I/O plate on Rack 1
n Two floor boxes on the stage
n Videoconferencing system
n TV tuner
n Multistandard VCR
n DVD player
n Two outputs from the RGB router (via scan converters)

Selected video sources pass through a rack-mounted quad


monitor before reaching the video switcher.

1. Touch the Production button.

2. For each source you want to route:


a. Touch the source in the Send section.
b. Touch the video switcher input in the To section.
c. Touch Take.

If you make a mistake, touch the Cancel button.

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Production video inputs

Video sources

Video switcher inputs

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Scalers
The scalers enable you to send the image being scaled up
for the Video Walls to other destinations.

No source controls are available for the scalers.

1. Touch the Left Scaler or Right Scaler button.

2. Touch the desired destination.

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Scan converters

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Videoconferencing
The videoconferencing system (Polycom) receives video
and audio from the far-end participants, and sends local
video and audio (from the room or program sources) to
the far end.

Note: For complete information about the videocon-


ferencing system, refer to the separate VTC user’s
manual and instruction sheet.

1. Touch the VTC Controls button.


2. If needed, use the on-screen menu controls to set up the
videoconferencing system.
3. Dial the remote videoconferencing system:
a. Enter the IP address using the numeric keypad.
b. Touch Call.
4. During the videoconference:
n To select a source to send to the far end: Touch any
source button, then touch Send Video or Send VGA
as appropriate.
n To prevent local audio and video from being sent to
the far end: Touch Mic Mute.
n To adjust far-end (incoming) volume: Increase or
decrease volume using the arrow buttons below the
Mic Mute button.
n To select or control a near-end source: Touch the
source button (along the left side of the screen).
Note: Replacing the videoconferencing controls win-
dow does not terminate the call.

5. When the conference is over, touch Hang-Up twice.

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Videoconferencing

On-screen menu
controls

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Volume
The touchscreens provide separate volume and mute con-
trols for:
n Auditorium audience
n Auditorium stage
n Gallery
n Assembly Area
n Green Rooms
n Control Room ceiling speakers
n Control Room console monitors

Note: For best results, set the 24-channel mixer to


0dB and control all volumes with the touchscreens.

1. In the touchscreen, touch the Volume button.

2. Adjust volume or mute audio for the target area.

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Volume

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Routers
You can easily configure the audiovisual system’s pro-
gram sources and destinations for a variety of routine
events (as described in the previous pages). However,
you can also set up custom configurations via the sys-
tem’s two routers:
n RGB plus audio router.
n Video plus audio router.

n To open the Routers window: In the touchscreen’s


main window, touch Routers.

n To set up a custom connection:


1. Locate the source you want to route. It may be
connected to the RGB router (upper half of the win-
dow), or to the video router (lower half of the win-
dow).
2. In the Inputs section touch the source you want to
route.
3. Touch Audio, Video or Both.
4. In the Outputs section, touch the destination to
which you want to route the source.
5. Touch Take.
Tip: If you make a mistake, touch Cancel.
6. Repeat steps 2 through 6 to route other sources.

n To close the Routers window: Touch Exit.



Connections made in the Routers window remain in ef-
fect until overridden by connections made in individual
component windows (such as the PCs, VCR and DVD
windows, among others). Also, router connections are
not affected when the system is shut down.

Note: The routers can also be programmed from their


front panels. For more information, see the routers’
user manuals.

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Routers

RGB Router

1. Touch a
source

3. Touch a
destination
2. Touch Audio,
Video or Both 4. Touch Take

Video Router (operates same as RGB Router)

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Typical event scenarios

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General information Preparing for a presentation


This section provides basic guidelines for setting up:  If the presentation involves visual source material:
 A presentation
 A meeting or conference 1. If the presentation involves video from a tape or
DVD: Place the source material in the appropriate
Basic guidelines are also provided for recording an event. player in the Control Room.

Keep in mind that this section only provides guidelines. 2. If the presentation involves output from a PC or oth-
The audiovisual system is extremely versatile, and can er VGA device, connect the PC or device to a floor
be configured in many different ways to accommodate box or wall plate.
different kinds of events, presenters and audiences.
Since every event is unique, setup details are left to the 3. Using a touchscreen, turn on the projector(s). This
technician(s) supporting each event. automatically lowers the screen(s).

Instructions for operating each audiovisual component 4. Using a touchscreen, route the appropriate source to
are beyond the scope of this manual. Please refer to the a projector, video wall and/or LCD displays. Acti-
manufacturer’s documentation for details. vate the source device, then assure the source mate-
rial is projected on the screen.

Tip: A laptop computer may require special setup to


output through its monitor connector. If a PC source
isn’t projected, consult the computer’s owner or check
its help file.

 For audio:

 Connect mic(s) to audio inputs in floor boxes or wall


plates. Test audio.

 Set up wireless mic(s) to match wireless mic re-


ceiver frequencies. Each wireless mic must be on a
different frequency.

 If the presentation involves an audio cassette or CD,


place the source material in the player in the Control
Room.

 If a source is stereo, assure inputs go to the correct


left and right outputs. Center pan pots.

 Test audio sources to assure output through the ap-


propriate speakers.

 Test assisted listening receivers to assure their audio


is the same as program audio.

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Preparing for a meeting or conference Recording an event


 Review “Preparing for a presentation” guidelines and  Review “Preparing for a presentation” and “Preparing
perform those tasks as needed. for a meeting or conference” guidelines and perform
those tasks as needed.
 If the meeting will be using the portable delegate sys-
tem:  The system has five wall-mounted video cameras, and
1. Set up the system in the auditorium. can accept video feeds from other cameras. To video-
2. Connect the system to a floor box or wall plate. tape an event:
3. Test audio. 1. Use the Video Router to route camera video to the
Video Switcher.
 If the meeting will involve a feed from the Closed 2. Test Video Switcher operation.
Commission Hearing Room, route the feed through the 3. Video Switcher output goes to the Video Router.
Video Router to the desired destination (see “Routers,” From the Video Router, send the video signal to a
earlier in this manual). video recording device.

n If the meeting will involve output to the Multipurpose  Audio from the 24-channel mixer is automatically sent
Room, route sources through the RGB Router to that to the Video Router.
destination (see “Routers,” earlier in this manual).
 Set up lighting and props.

 Test the entire system.

 If conditions permit, rehearse the event and preview


audiovisual operations.

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Common problems and their solutions

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General troubleshooting tips Specific problems


When a given source doesn’t reach the expected destina- Touchscreen
tion:

 Be certain that every component in the path is turned  No image when touching wireless touchscreen:
on.
Touchscreen batteries may be dead. Place touchscreen
 Check routing. in charging base. Try again later.

 Trace the signal path to find out which components are


working.  Nothing happens when selecting sources and desti-
nations in touchscreen:
 Swap in a known good source.
Try controlling components manually. If that works,
 Swap in a known good destination. touchscreen controller (in Rack 2) may be out of sync.
Cycle power to the controller, then try again.
 Most audio components have meters that indicate au-
dio presence and signal strength. If problem persists, a router may be defective.

 Most video devices have video presence lights that in-


dicate signal availability.

 Routers have a status mode that shows which inputs


are connected to which outputs.

 The audiovisual system is powered on at all times. If


power is lost, the system automatically recovers to its
normal operating state.

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Audio Video

 Wireless mics don’t function:  No video output from projector:

Check batteries. Replace or recharge as needed. Using touchscreen, make certain projector is on.

Make certain each wireless mic and its receiver are on Using touchscreen, make certain projector is selected
the same frequency. as destination.

Make certain each wireless mic is on a frequency not Projector may not be receiving AC power. Projectors
being used by another wireless mic. are on a separate circuit from other audiovisual compo-
nents, so Control Room may have power while projec-
tors don’t have power. Check with building engineers.
 Assisted listening receivers don’t function:

Check batteries. Replace or recharge as needed.  Poor video quality:

Make certain each receiver and its transmitter are on Route video to a different destination. The LCD Moni-
the same frequency. tors in Rack 3 are a convenient video destination.

If separate audio programs are being broadcast (e.g.,


in different languages), make certain each program is  Poor PC output quality:
routed to a different transmitter.
Check connections where PC connects to floor box or
wall plate.
 Audio hum from device connected to a floor box or
wall plate:
 Video output is shifted in frame, or is wrong size:
Plug source equipment into a different AC outlet.
Adjust position and size controls on scan converter
(Rack 1).

Auditorium A/V System User’s Guide

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