ANGELICA FRANCES ARRIOLA

22640 Le Fever Ave

Warren, MI 48091
(734) 686-0124 Email: arriolaa515@gmail.com

Education
Eastern Michigan University Ypsilanti, MI
Certified Health Education Specialist (CHES)
BS in Public Health, Community Health Education April 2017

Public Health Related Activities

YMCA of Metropolitan Detroit Birmingham, MI
Lifestyle Coach December 2017 - present
 Created a safe environment in which members could achieve health and wellness goals
 Educated members in fitness related areas and provided a quality experience for all
 Assisted members in setting goals and developing self-management skills consistent with sustained health
behavior change
 Performed equipment maintenance
Washtenaw County Public Health Department Ypsilanti, MI
Intern January 2017 – April 2017
 Aided in implementing an action-based exercise in the community in the case of an epidemic emergency
 Researched climate change effects on asthma, allergies, and those with respiratory/pulmonary problems
 Researched psychological responses to natural and man-made disasters
 Worked with underserved populations of the community
Eta Sigma Gamma Beta Delta chapter, Health Education Honorary Ypsilanti, MI
President October 2015 – April 2017
 Led bi-weekly meetings and planned events of the month
 Chaired a committee pertaining to World AIDS Day
 Created a program with other organizations to raise AIDS awareness at Eastern Michigan University
 Assisted in creating and implementing a safe sex program catered towards freshmen
 Attended Great Lakes Chapter SOPHE conference
Clinical Research Assistant Ann Arbor, MI
Volunteer June 2012 - August 2012
 Organized and entered patient data into internal database for use among medical staff
 Assisted in general office duties such as making copies and separating office records

Community Involvement
New Student Orientation Assistant Eastern Michigan University
Team Leader September 2013 – September 2015
 Managed up to 32 students through orientation
 Participated in leadership and professional development trainings to improve communication skills
 Underwent diversity, bystander, and cultural competency training
 Facilitated small group discussions and activities

Customer Service Experience

Jolly Pumpkin Café & Brewery Ann Arbor, MI
Hostess June 2015 – present
 Trained employees in correct policies and procedures to ensure consistent customer experience
 Directed customers to appropriate areas through a systematized electronic program
 Directed calls through a multi-line phone system to appropriate staff