Post Self-Assessment Improvement Plan

For the Years 2018-22

Department of Business Administration
ASA University Bangladesh
1. Introduction
Continuous Quality Improvement (CQI) requires ongoing and targeted measures to realize
the planned improvement. These are strategies that provide great ways to overcome the
weaknesses of the programs using strengths and opportunities identified through a
comprehensive self-assessment and peer review process. The process of improvement
begins with the developing a required improvement plan (usually from one month post
audit to up to 5 years). This plan addresses all issues identified for programs improvement
to enhance students learning. Together, the components of the programs improvement plan
should embody a design that is comprehensive, highly structured, specific, and focused.
Specifically, the plan must:
5 Identify affirmations and recommendations made by peer auditors by the nine QA Areas
for Bangladesh and relevant strategic interventions and timelines.
6 Incorporate strategies that will strengthen the core academic subjects in the entity and
address the specific academic issues.
7 Adopt policies and practices concerning the programs’ core academic subjects that have the
greatest likelihood of ensuring that all groups of students will meet the programs’
proficiency level of achievement;
8 Establish specific, annual, measurable objectives for continuous and substantial progress by
students
9 Incorporate strategies to promote high quality professional development
10 Incorporate strategies to promote high quality research

It consists of-
a. Strategy for the years (2018 to 2022)
This is the first improvement plan ever the establishment of the entity Department of Business
Administration. This plan is for next four years with the mission, goal and objectives of the
department and is aligned to the vision, mission, goal and objectives of the ASA University
Bangladesh. It is the reflection of the SWOT analysis of the current situation coming through a
critical review of the programs offered by the department/institute/faculty. It consists of
targets/goals, objectives and proposed policy interventions to achieve the targets and objectives.
It is a policy document and provides inputs during preparation of annual budget of the university.
The next strategic plan will be prepared after a period of four years of implementation of this
plan followed by one year critical review of the programs.
b. Business Plan/Action Plan for the year 2018
The Action Plan of the department/institute/faculty has a 1-year scope and essentially presents
the key priorities. The aim of this plan is to present detailed actions that shall be accomplished
within the projected time/1-year.
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2. Strategic Objectives
a. General objective
The general objective is to establish quality academic culture in the entity
(department/institute/faculty for the attainment of intended skills, knowledge and attitude so that
they can meet the needs of the employers, society at large and even the needs of the global
community leading to the socio-economic development of Bangladesh.
b. Specific objectives
i. To establish good governance ensuring for such a learning environment in the entity
so that the graduates can attain the intended learning outcomes in terms of
knowledge, skills and attitude and be fit to meet the society.
ii. To modernize and update the curricula according to the needs of the society
iii. To ensure entry of good quality learners with commitment so that graduates can
achieve desired standards.
iv. To improve physical facilities to create better learning condition for the achievement
of learning outcomes.
v. To ensure effective teaching-learning for quality education (for attaining intended
learning outcomes)
vi. To establish fair, effective procedures to assess achievement of course learning
outcomes by the students
vii. To improve student support services such a level so that students’ personal and
academic needs can be met.
viii. To make an effective team of teaching and non-teaching staffs for quality education.
ix. To develop capacity, formulate policy and undertake program for innovative research.
x. To maintain and enhance internal quality assurance (IQA) practices.

3. Key Documents consulted

 Self-Assessment Report Year 2017
 External Peer review report Year 2018
 Academic Ordinance
 Examination Ordinance
 Different other documents

4. Achievements of Strategic Targets( 09 QA Areas)

i. Governance
Targets by the year 2022
1. Develop institutional objectives in light of institutional mission and vital arrangement. Build up a
departmental evaluation design finish with appraisal criteria, pointers and means completely lined up with
institutional key arrangement. Set up a checking council at the college level that will guarantee accomplishments

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and consistence.

2. Introduction of bi-semester framework, every one of half year span.

3. Establishment of a Career arrangement Center and get the graduated class associated with the procedure.

4. Curriculum survey process that should be formalized in an organized way. An organized evaluation
process should be set up at both division and dignitary's level.

Build up formalized appraisal advisory groups at division and dignitary's levels that will guarantee a two level
evaluation process. Keep up records and minutes.

5. Develop a "Course Report Form".

Require every employee to document a give an account of each course toward the finish of a semester. The
reports will be considered by the evaluation panel for facilitate change of the office.

6. Develop a solid Marketing and Communication division

7. University administration ought to be given solid self-sufficiency autonomous of possession that will help
make a more grounded establishment.

8. Develop clear terms of reference for the seat and senior member's situations to maintain a strategic
distance from cover and disarray.

Fortify the administration procedure by delegating an expert bad habit chancellor of scholarly issues.

9. Program ILOs ought to be obviously created based program mission and targets, and CLOs must be
produced in view of program ILOs.

They ought to be lined up with each other for successful understudy learning evaluation. These should be fused in
the course traces and appropriated among the understudies and personnel.

10. Review college strategies and systems routinely, and their effect and adequacy on the Department.

11. Develop a record on each course generally known as "COURSE FILE" in which germane course data, for
example, course report, course syllabus, tests of evaluations and so on will be archived for future references.

12. Conduct feeling reviews each year. Utilize the results for nonstop change of the office and the
establishment all in all on standard premise.

Audit Recommendation Proposed intervention

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Audit Recommendation Proposed intervention

Target1: To be completed by 2018

Target2: To be completed by 2018

Target 3: To be completed by 2018

ii. Curriculum Content Design & Review

Targets by the year 2022

1. Restructure the BBA educational programs regarding plainly recognized I) general training
courses with add up to credits; ii) center business courses with add up to credits; iii) temporary job course
with credits designated, iv) elective courses (assuming any).

2. Include courses like Research technique, Business Statistics, Micro and Macro-financial matters in
MBA educational programs for non-BBA understudies.

3. Develop BBA and MBA program leaflets enumerating the notable highlights of the projects for
showcasing and advancement reason.

4. Introduce monetary help for MBA understudies that will help draw in and hold understudies.

5. Strengthen courses on introduction, report composing abilities, oral and composed

correspondence.

6. Organize general workshops and preparing for personnel.

Audit Recommendation Proposed intervention

Target1: To be completed by 2018

Target2: To be completed by 2018

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Audit Recommendation Proposed intervention

Target 3: To be completed by 2018

iii. Student Admission, Progress and Achievements

Targets by the year 2022
1. The graduate affirmations choice must be taken by a high positioning personnel board
led by a full teacher and endorsed by the Dean.

2. The office should think about the understudy maintenance and exchange rate to
different projects for a time of no less than three years (typical evaluation cycle) that would be a
marker of understudy achievement in the program.

3. The specialist of the college may consider different showcasing publicizing approaches
to draw in greater quality understudies in to the BBA and MBA programs

4. The office ought to build up a more organized and formal understudies exhorting and
directing framework to guarantee advance and accomplishment.

Audit Recommendation Proposed intervention

Target1: To be completed by 2018

Target2: To be completed by 2018

Target 3: To be completed by 2018

iv. Physical Facilities

Targets by the year 2022
1. The web data transfer capacity should be enhanced for speedier availability

2. Some private offices for female understudies should be presented

3. Space for indoor and outside games offices ought to be given.

4. Auditorium offices for the staff and understudies for sorting out social and additional
curricular exercises.

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5. Canteen offices ought to be redesigned so staff and understudies show signs of improvement
sustenance inside reasonable cost.

Audit Recommendation Proposed intervention

Target1: To be completed by 2018

Target2: To be completed by 2018

Target 3: To be completed by 2018

v. Teaching - Learning and Assessment

Targets by the year 2022

1. Enhance the educating and learning quality by having an adjusted personnel piece with no less than 3
more employees in the partner teacher position.

2. Support personnel investigates that will keep them on the cutting edge of information.

3. Develop course plots with pitiful breakups finish with course learning results (CLOs) and evaluation
instruments for every subject. Adjust the evaluation apparatuses with CLOs. Require employees to present a
semester-end cover each course that will obviously express the satisfaction of CLOs. Set up an appraisal board
of trustees that will analyze benchmarks of inquiries, and understudy answers to evaluate the viability of
instructing.

4. Develop, and keep up course petitions for all courses to such an extent that it is conceivable to track the
consistent change and advancement of the course content with the changing circumstances and conditions.

5. Depending on the idea of the course and CLOs, decide the conveyance techniques, for example,
hypothetical address, sight, and sound helped conveyance, handy sessions, contextual investigations and
mechanical temporary position and so on.

6. Develop PLOs and CLOs as indicated by program mission. Guide program learning results against
contributing courses.

7. Assess the understudy learning results utilizing evaluation apparatuses that ought to be lined up with
CLOs.

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8. Develop appraisal rubrics.

9. Track understudy achievement rates as far as GPAs, graduation rates and exchange of credits to different
establishments/programs; and

10. Align understudy venture works, reports or contextual investigations and so forth against expected
course learning results

Audit Recommendation Proposed intervention

Target1: To be completed by 2018

Target2: To be completed by 2018

Target 3: To be completed by 2018

vi. Student Support Services

Targets by the year 2022

1. Academic direction and advising' ought to be formalized with legitimate documentation.

Understudies ought to be appointed to singular employees on gather premise who remains with a
similar counselor until the point when they graduate. There ought to be a composed exhorting
manual on prompting approach and methods, staff and understudy duty.

2. Organization and interest in co-curricular and additional curricular exercises ought to be

perceived as an indispensable piece of aptitude advancement instrument and quality instruction.

3. Co-curricular and Extra-curricular exercises ought to be urged with sensible time to take
part.

4. Career advising and exercises identifying with arrangement of graduates should be done
all the time under the administration of a perpetual managerial setup.

5. The college and the Department of Business Administration ought to have efficient and
significant graduated class relationship to help the quality training endeavors.

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6. The college and the Department of Business Administration ought to have a formal
framework to gather graduated class criticism on the viability of scholastic projects, rising changes in
the business and working life.

7. University and the Department of Business Administration ought to sort out projects
identifying with profession direction and college industry coordinated effort (UIC) with the dynamic
interest of graduated class affiliation.

8. Students ought to have the chance to include themselves in network benefits under the
administration of the Department of Business Administration in a composed way and all the time.

Audit Recommendation Proposed intervention

Target1: To be completed by 2018

Target2: To be completed by 2018

Target 3: To be completed by 2018

vii. Staff and Facilities

Targets by the year 2022

1. It is unequivocally prescribed that for the workforce to be more profitable, the training
load be decreased to 12-15 hours for every week from current high heap of more than 20 hrs/week.
For the exploration dynamic employees, training burden ought not surpass 12 hours/week.

2. Undertake a deliberate workforce and staff require evaluation in light of number of

understudies selected in the projects, add up to number of credit hours offered in a semester, and
aggregate number of postulation bosses required in the program. In surveying such needs, consider
an ideal level of staff showing load, not surpassing in excess of 12 hrs/week for inquire about dynamic
personnel, and postulation chiefs, and 15 hrs/week for the individuals who are not associated with
research and theory supervision and so on.

3. Develop an adjusted workforce structure with at 3-4 more resources in relate educator
position, no less than two with Ph.D. degrees, and two with bosses' degree with broad business
encounter. The present 23 % terminal degree holding workforce isn't a satisfactory circumstance.

4. It is emphatically suggested that ASA builds up an approach on staff and workforce

improvement, in view of which the Business Department should builds up its own personnel and staff
advancement designs. The designs are typically created in view of expand execution assessment,
understudy criticisms, and companion assessment and so on. The Plans ought to obviously recognize

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the territories of shortcoming/promote advancement with particular timetables. Contact potential

sources, for example, government, college/organization, gatherings and workshops and so forth who
can give pertinent preparing. Build up a financial plan and get the arrangement endorsed by the Dean
ahead.

5. Organize in house classes and workshops on educational modules advancement,

mapping, course administration, course report composing and course document improvement and so
on. Such exercise frames a fundamental piece of staff proficient improvement design.

6. Organize expertise advancement instructional meetings for library, IT and other staff
individuals that will improve abilities and efficiency.

Audit Recommendation Proposed intervention

Target1: To be completed by 2018

Target2: To be completed by 2018

Target 3: To be completed by 2018

viii. Research and Extension

Targets by the year 2022

1. Develop an institutional research arrangement with clear objectives, destinations, look

into bearing, inquire about administration and research bolster structure. The arrangement will
likewise incorporate clear course on senior understudy and workforce commitment in explore
ventures with institutional monetary help, and on intends to spread research discoveries to the
enterprises and network on the loose;

2. Lower the showing heaps of the senior member to 3-6 hrs/week, and that of the seat to
6-9 hrs/week.

3. The scholastics ought to be given adequate assets from college under specific
preconditions to complete and convey the consequences of their innovative work.

4. Organize research workshops, symposium/gathering at division or college level in which

senior understudies and employees will have a chance to introduce their works that will upgrade the
exploration culture of the college.

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5. Encourage employees to start collective research works looking for finance from UGC
and givers.

6. Develop a personnel inquire about profile shape that will be utilized to gather look into
related data from staff and utilize the data to create investigate spending plan.

7. Integrate research in personnel workload by lessening showing load by 3 hrs/week for

examine dynamic employees. Set up an examination remunerate framework, for example, best
research workforce with some monetary motivating force that will urge employees to be more
dynamic in inquire about;

8. For reserve and counseling administrations chasing, advertise the examination action in
the site and create an exploration manual that can be made accessible to potential partners; and

9. Establish an exploration evaluation advisory group at the division or senior member

level. This board will screen look into proposition and decide the achievability and feasibility of
research ventures. It will likewise survey investigate results, and guide employees on coordination of
research in classroom addresses. The advisory group will additionally survey the nature of research
and research diaries.

Audit Recommendation Proposed intervention

Target1: To be completed by 2018

Target2: To be completed by 2018

Target 3: To be completed by 2018

ix. Process Management & Continuous Improvement

Targets by the year 2022

1.The University ought to develop a group of goals, supported that it ought to develop a
strategic set up with well- outlined methods. Develop AN institutional assessment attempt
to implement the methods.

2.Feedbacks from relevant stakeholders have to be compelled tobe collected annually to

spot potential areas for more development on continual basis. Establish AN Institutional Review
and Effectiveness Committee underneath VC that may track the progress and also
the accomplishment annually.

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3.Reduce the teaching countless the IQAC members for them to be ready to set up and pursue
quality building activity.

4.Establish assessment committees at each department and dean levels that may study and
consolidate the areas of improvement as contained within the EPRT report and SAR SWOT. The
dean ought to take a lead role during this, ANd make sure that the committee considers all areas
of concern and submits an improvement set up. Theset up should contemplate recommendations
in every space, stake holder's feedback, determine suggests that of achievements and expected
outcomes with a transparent time line, fund implications and people liable for action
on every item. IQAC incorporates aresponsibility to guide the committee on developing such set
up. As a district of the method management, the set up should be submitted to the Dean
for more thought and onward transmission to the VC. The VC can develop a consolidated
improvement set up for the wholeuniversity aligned with its goals and strategic set up for
onward thought by the Syndicate and educational council.

5.Repeat self-assessment exercises once in each two/three years, and develop improvement
plans consequently. The self-assessment mustn't besupported opinion surveys solely, it ought
to embrace systematic institutional reviews of its operations, procedures, effectiveness
andcapability.

6.Establish a structured feedback sharing method within which the feed

backs ar frequently studied by all involved partiestogether with chair, dean and assessment
committees. consequently short term written action plans ar developed to
handle the issues.correct documentation on the method, action and achievements ar unbroken for
future reference.

7.Faculty and workers performanceanalysis is a component of a

nonstop capability assessment method that ought to be practiced on yearly basis.

Audit Recommendation Proposed intervention

Target1: To be completed by 2018

Target2: To be completed by 2018

Target 3: To be completed by 2018

Financial Implications by QA Areas (To be decided in consultation with the competent

authority after the Post Self-Assessment Improvement Plan Workshop)
5. )

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No. QA Areas Total Cost Source Remarks

1. Governance
2. Curriculum Content Design & Review
3. Student Admission, Progress and
Achievements
4. Physical Facilities
5. Teaching - Learning and Assessment
6. Student Support Services
7. Staff and Facilities
8. Research and Extension
9. Process Management & Continuous
Improvement

6. Potential Limitations and Roadblocks (To be decided in consultation with the

competent authority after the Post Self-Assessment Improvement Plan Workshop)
No. QA Areas Potential Plan to overcome these
Limitations/Roadblocks
1. Governance
2. Curriculum Content Design &
Review
3. Student Admission, Progress
and Achievements
4. Physical Facilities
5. Teaching - Learning and
Assessment
6. Student Support Services
7. Staff and Facilities
8. Research and Extension
9. Process Management &
Continuous Improvement

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7. Key Movers/Players (To be decided in consultation with the competent authority after
the Post Self-Assessment Improvement Plan Workshop)
No. QA Areas Key Movers/Players Remarks
1. Governance
2. Curriculum Content Design & Review
3. Student Admission, Progress and
Achievements
4. Physical Facilities
5. Teaching - Learning and Assessment
6. Student Support Services
7. Staff and Facilities
8. Research and Extension
9. Process Management & Continuous
Improvement

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8. Summary

Strategic/Business Plan/Action plan for the year 2018 Department 0f Business Administration, ASA University Bangladesh

A B C D E F G H I J K L

Serial Area of Target/goal SAR & EPRR Current Proposed Fund Proposed Sources of Performan Verification Remarks
No. intervention Recommendatio situation intervention require amount fund ce Methods
n (Yes/No) indicator

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 The columns are to be filled in consultation with the competent authority after the Post Self-Assessment Improvement
Plan Workshop.