ABSTRACT
Perioperative team membership consistency is not well researched despite being essential in reducing
patient harm. We describe perioperative team membership and staffing across four surgical specialties
in an Australian hospital. We analyzed staffing and case data using social network analysis, descriptive
statistics, and bivariate correlations and mapped 100 surgical procedures with 171 staff members who
were shared across four surgical teams, including 103 (60.2%) nurses. Eighteen of 171 (10.5%) staff
members were regularly shared across teams, including 12 nurses, five anesthetists, and one registrar.
We found weak but significant correlations between the number of staff (P < .001), procedure start
time (P < .001), length of procedure (P < .05), and patient acuity (P < .001). Using mapping, personnel
can be identified who may informally influence multiple team cultures, and nurses (ie, the majority
of team members in surgery) can lead the development of highly functioning surgical teams. AORN J
101 (February 2015) 238-248. ª AORN, Inc, 2015. http://dx.doi.org/10.1016/j.aorn.2014.03.018
Key words: operating room, social network analysis, surgery, teamwork, patient safety.
http://dx.doi.org/10.1016/j.aorn.2014.03.018
ª AORN, Inc, 2015
238 j AORN Journal www.aornjournal.org
February 2015, Volume 101, No. 2 Surgical Team Mapping
members as needed while the anesthesia professional In general health care, the formal structure of a team is often
anesthetizes or sedates the patient and maintains his or her known and its hierarchy can be an approximate guide to who
stability during surgery. Clearly, surgical teams are required is able to influence the team. However, in highly dynamic
to collaborate and coordinate their performance in a manner team environments such as the OR, the formal team structure
that ensures that the combined experience of all members is is poorly understood or is fluid depending on the task. In this
shared and optimized.19 For ideal performance, surgical context, a sociometric map can provide a snapshot of the team
teams need to be more than merely groups of individuals. structure and allocation for a specified duration. By comparing
a snapshot of team maps over several time periods, longitudinal
Expert surgical team members characteristically have a shared changes in team structure or attributes (eg, shifts in skill
understanding of each other’s tasks, roles, and responsibilities, profiles of individual members and core membership ) can be
obtained through developing a shared mental model of the work identified by nurse managers and educators.
they perform.19 Surgical team familiarity is cultivated over time
and gained through regularly working with other members of a Team maps can also assist managers in planning both cultural
dedicated team (ie, a group of individuals who share a similar changes within a team and process changes across teams. As
mental model).8 Shared mental models enable individuals to potential catalysts for change, individuals bring both positive
adapt quickly and coordinate their actions based on their and negative behaviors and work practices that shape team
underlying knowledge of each other and the situation in culture. Positive work practices may be manifest in a team
which they find themselves.1 Nevertheless, the majority of member’s ability to diffuse tension during complex surgery,22,23
“
Expert surgical team members characteristically
have a shared understanding of each other’s
tasks, roles, and responsibilities, obtained
through developing a shared mental model of
”
the work they perform.
surgical teams are formed the day of surgery or, in emergent organize and predict the equipment needs for surgical cases,24
situations, just moments before the patient is wheeled into assist and encourage others, value input from everyone, and
the OR. This results in teams that may not work regularly provide technical savvy.9 Less desirable attributes such as
together and can leave little time for information exchange withholding information,22,25 sabotaging others, a lack of
between the surgeon, anesthesia professional, and nurses.15,20 communication, and a lack of leadership reduce the team’s
In the absence of regularity in team membership, it is effectiveness9 and can compromise patient safety. In surgical
especially important to build an effective team through teams, the ability of individuals to act as influential change
collectively fostering good communication practices before a agents is strengthened through collegial relationships
procedure starts and during staff turnover.9,20 developed over time, active and enthusiastic participation in
the organization’s institutional initiatives, and knowledge of
the clinical setting and the patient’s unique needs.
Mapping Surgical Team Membership
The use of sociometry to obtain knowledge about a group has the
potential to reveal informal team leaders, socially isolated team METHODS
members, and unofficial subgroups that emerge within teams.13,21 For our design, we used a descriptive, correlational design. We
It is a powerful tool because it illustrates social interactions among were interested in using social network analysis to map team
group members based on a chosen criterion, which may facilitate membership across four surgical teams and to describe re-
understanding of a group. Sociometry is particularly useful in lationships among length of procedure, patient acuity, and the
revealing the links between individuals within the group. number of staff involved in each procedure.
Setting and Sample Table 1 provides the conceptual and operational definitions
The setting for this study was a large tertiary-care Australian for the procedure variables we analyzed in this study. We
hospital. During the study period, personnel at this 450-bed verified the data obtained through ORMIS using data
metropolitan hospital performed approximately 17,000 elective quality checks to identify any problems with missing or
surgeries in all specialties except cardiac and transplantation incorrectly coded data. We removed personal identifiers
surgery. We purposively selected four surgical teams based on the and reassigned anonymous identifiers to staff members
diversity of surgeries in each surgical specialty and team mem- and patients.
bers’ willingness to participate. At this hospital, surgical teams
were composed of anesthesia professionals including anesthe-
Institutional Approval
tists, surgeons and their registrars/residents, and RNs who
The university and the Human Research Ethics Committee of
circulated and scrubbed and practiced as anesthetic assistants. In
the participating hospital granted institutional approval.
this OR department, surgical technicians are not employed.
Because we collected patient data retrospectively, there was no
requirement to seek patients’ permission to access their
Data Collection and Measures ORMIS records. After ethics approval, we sought permission
We derived data retrospectively using the electronic database to access the ORMIS database from the Director-General of
Operating Room Management Information System (ORMIS), the Health Department (Queensland), as required by the
“
In surgical teams, the ability of individuals to act
as influential change agents is strengthened
through collegial relationships developed over
time, active and enthusiastic participation in the
organization’s institutional initiatives, and
knowledge of the clinical setting and the
”
patient’s unique needs.
and we collected data during 2012. We accessed the OR Public Health Act (2005). We did not record patients’ per-
attendance records based on 100 surgical procedures elec- sonal information, such as names and dates of birth.
tronically recorded in the ORMIS database across the four
selected surgical teams. We identified teams by the attending
consultant surgeon, and we tracked each team member who Data Analysis
worked with the surgeon, the number of procedures for which For data analysis, we obtained OR attendance records through
team members were present, and the time that each procedure ORMIS and created an Excel spreadsheet, where we trans-
took to complete. We collected data over four months that formed the coded data into a format that could be interpreted by
included the procedure, patient, and individual staff categories sociometric software.26 We used GephiTM software26 to generate
(ie, nurses, registrars, consultants). Data derived about the a map of team membership. Statistical analysis of staffing
procedures included variables related to procedure type, networks was essentially descriptive. In the Gephi program, we
length of procedure in minutes, and the number of staff split data into two sets: “nodes” and “edges.” Node data
members present.15 At the staff level, data included clinical formed a discrete entity, consisting of either individuals,
role, total time spent in each procedure, and the times collections of individuals, or an event (ie, individual surgical
individuals signed in or out of procedures. Patient-level data procedure). In constructing our team membership map, node
included the patients’ American Society of Anesthesiologists data were based on individuals and procedures. We generated
(ASA) status,10 type of surgery, and the type of anesthetic. nodes from a list of surgical procedures and individuals who
worked with a particular attending surgeon during a specific and measured length of procedure in minutes. We calculated the
period. The relationships between the nodes give a network its median and interquartile range (IQR) for length of procedure.
structure. In this study, we allocated a unique staff identity We used Kendall’s tau-b (s) rank correlation to assess bivariate
number to each individual. relationships between procedure start times, total number of
staff involved, length of procedure, and patient illness severity
We connected node data by edges, which represented either rating (ASA). Our decision to use this nonparametric statistic
“undirected” or “directed” contact with other team members was based on the level and distribution of the data and the sample
during the procedure. Edge data described the paired re- size. We considered P < .05 significant.
lationships between all team members in a single surgical
procedure. For instance, in a fictitious scenario, if there were
five staff members involved in performing a surgical procedure, RESULTS
the surgeon, assistant surgeon, scrub nurse, anesthesia profes- We analyzed case- and patient-related data for 25 procedures
sional, and circulating RN, the following undirected edges in general, thoracic, orthopedic, and pediatric surgical spe-
exist; surgeon/assistant surgeon, surgeon/anesthesia profes- cialties (n ¼ 100). The total number of individuals in the
sional, assistant surgeon/anesthesia professional, scrub nurse/
surgeon, and RN circulator/scrub nurse. The relationship Table 2. Participants in Surgical Procedures Across
Four Specialties
edges are described as undirected (ie, the relationship can flow
either way and is not necessarily initiated by one person) All Participants
because saying the surgeon/assistant surgeon worked together
Number (%) Type
is identical to saying the assistant surgeon/surgeon worked
together. When tracking the team interactions, the team map 103 RN
shows lines that are thicker when individuals spend more time 53 Anesthesia personnel
together, talk to each other more often, engage in more team- 15 Surgical registrar/resident
related communication, or instruct, discipline, or praise
each other.13 Participants Shared Regularly Between Teams
12 (66.6) RN
We analyzed case- and patient-level data using the program IBM
5 (27.8) Anesthesia personnel
SPSS Statistics 20 for Windows to tally categorical data (ie,
1 (5.6) Surgical registrar
total number of staff involved in each case, staff role, ASA status)
Figure 1. A visual depiction of the combined individual team maps that provides a complete picture of team
relationships both within and across the four surgical specialties studied.
combined networks was 171. Of the 171 staff working within The team map indicates that 12 RNs, one surgical registrar, and
these four specialties, 103 (60.2%) RNs, 53 (31.0%) anes- five anesthesia professionals were regularly shared across the four
thesia professionals, and 15 (8.8%) surgical registrars or resi- surgical specialities (18/171; 10.5%), over the 100 procedures
dents (Table 2) were shared across all networks. Figure 1 (Table 2). The thicker edges (ie, lines) between members of the
depicts the combined individual team maps to provide a pediatric and thoracic teams suggest that those members spent
complete picture of team relationships both within and more time working together. Data for the number of core
across the four surgical specialties. Across these teams, core team members across each specialty indicated that the team
membership was characterized by members who regularly with the greatest number of core members was the thoracic
worked together and also included members who were team (average four members), while the general surgery team
shared across a number of the teams. had the least number of core members for any given
Patients’
Length of American Society
Start Procedure Number of of Anesthesiologists
Case Variable Time in Minutes Staff Members (ASA)1 Rating Scores
Procedure Start Time 1
Length of Procedure 0.03 1
a
Number of S Members 0.16 0.13b 1
b b
Patients’ ASA Ratings 0.19 0.18 0.07 1
a
Kendall’s tau-b (s) rank correlation is significant at P < . 05 level.
b
Correlation is significant at P < .001 level.
Reference
1. ASA Physical Status Classification System. American Society of Anesthesiologists. https://www.asahq.org/clinical/physicalstatus.htm. Accessed
October 21, 2014.
Sykes M, Gillespie BM, Chaboyer W, Kang E. Mapping team membership in surgery: implications for staff allocation and coordination.
AORN J. 2015;101(2):238-248. Copyright ª AORN, Inc, 2015.
www.aornjournal.org
were RNs.17 Sociometrically, the RNs in the center of the patients’ ASA status, an indicator of illness severity, and the
team map are likely to act as “pulse-takers.” That is, they are length of procedure is unsurprising. Conceivably, the patient’s
able to gauge the status of information and attitudes within preoperative condition is more likely to increase the pro-
the network, but are less likely to be influential.28 However, cedure’s complexity and length and influence team dynamics.
unlike the surgeons at the hub of the teams, pulse-takers During field work, we observed purposeful and deliberate
have greater opportunity to formally engage with members patient- and case-related communications between consultant
of the entire network.21 The outer ring of our map is surgeons and anesthesia professionals when the patient was
composed of integrated team members who in this case tend considered more ill (ie, ASA scores 3). While RNs were not
to hold higher organizational status. These individuals are always privy to these discussions, those with more experience
potentially “connectors” who can control the information and seniority were proactive and assertive and often asked
between groups and influence more than one team. questions about the need for additional procedure- or
anesthetic-related equipment. During procedure preparations,
In terms of the relationships between procedure-related vari- senior RNs communicated procedure-related information to
ables (research question 3), the positive correlation between the more junior RNs in the room. In this way, senior RNs
acted as vital conduits for information transfer and enabled develop comprehensive shared mental models in relation to
others to be better prepared. goals and tasks. Clearly, high staff turnover and short-term
involvement of staff members during a procedure require
Previous researchers have demonstrated the inverse relationship better communication strategies to keep them updated with
between staffing numbers, procedure-related variables, and pro- the progress of the procedure.15
cedure start times.17 The results of our study are similar and
demonstrate an inverse relationship between the number of staff
members and procedure start time (research question 3), and Limitations
this result is of some concern. The effect of having fewer core We acknowledge that there are several limitations to using
team members available for procedures that start later in the day this form of analysis to describe surgical team membership.
may lead to variations in the quality of patient care provided. First, we have used sociometric analysis in a nontraditional
However, this result may be a function of specialization and skill way. We did not “measure” typical attributes such as
mixdboth of which affect the availability of staff members for interpersonal relations between individuals, the number of
scheduled or emergency procedures. This may also partly explain times that members communicated with each other, or the
why up to 12 of 103 (11.6%) RNs were shared across the four specific types of communications that occurred among
specialties. Generally, these pulse-takers were experienced, members. Although team maps provide useful insights about
versatile, and able to move seamlessly among the four specialties. team structure, they do not measure teamwork. Second, the
position of team members on the map was determined by
In establishing whether a relationship exists between personnel the total time worked together calculated in operating
turnover and total number of personnel involved (research minutes in each of the surgical specialties. Ultimately, it is a
“
Information sharing enables all team members
to develop a comprehensive, shared mental
”
model.
question 3), we found a commensurate increase in turnover graphical representation of a formal team structure that is
with increased staff numbers per procedure during longer imposed by a work schedule and speciality needs. Third, we
surgeries. While increasing team size brings in expertise that relied on secondary data derived retrospectively from one
may be necessary to achieve the desired goals, larger teams hospital’s database, which may not be as accurate as using
increase barriers to communication, making it more difficult contemporaneous data collection methods. Nonetheless, we
for team members to develop and maintain shared mental also collected prospective observational data to confirm
models.7,15 In our study, increases and/or changes in team surgical team details. Finally, we did not attempt to relate
membership were supported by the observations recorded in our results to patient outcomes. For this, we would need a
the field notes that our research team member took during the much larger sample size.
observational phase of our larger study. For instance, particu-
larly in general surgery, we observed that as many as four
nurses (including relief staff) were commonly assigned to a Implications
single role (ie, scrub or circulating roles) during procedures Our innovative approach to using routinely collected data to
lasting up to six hours (eg, Whipple procedures, liver re- map team membership enables managers and leaders to visu-
sections). Although it may be argued that personnel turnover is ally see staffing patterns with the goal of improving decision
needed to maintain a high level of vigilance, frequent nursing making around change management interventions, staff allo-
personnel turnovers during complex procedures may cation, and team balance. First, by identifying team members
contribute to degradation in team communication and lead to who are shared between surgical teams, it is possible to identify
distraction and a loss of focus.15 Conversely, involvement in change champions who can effectively support change initia-
the entirety of the procedure enables team members to tives across multiple teams in a consistent manner. Nurses,
who constitute the majority of team membership in the OR, Acknowledgment: Dr Gillespie acknowledges the financial
are well placed to assume leadership roles in the formation of assistance of the Australian Research Council, Early Career
high-functioning surgical teams. Nurses can act informally to Discovery Fellowship Scheme.
convey group norms and work procedures that influence sur-
Editor’s notes: Operating Room Management Information
gical and anesthesia residents or other nursing personnel with
System (ORMIS) is a registered trademark of Computer Sciences
the potential to define and influence team culture across
Corporation, Middleton, MA; GephiTM software is a trademark
multiple teams.
of the Gephi Consortium, Paris, France; IBM SPSS Statistics 20
Second, team maps graphically differentiate nurses with a for Windows is a registered trademark of the IBM Corp, Armonk,
strong team specialization or team neutrality. In the current Town of North Castle, New York. Windows and Excel are
study, 12 of the 53 RNs we mapped regularly moved among registered trademarks of Microsoft, Redmond, WA.
multiple teams. Team neutrality (ie, the ability to easily move
from one team to another) may highlight individuals who References
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and as a recipient of the Australian Research Council,
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Early Career Discovery Fellowship Scheme, Dr Gillespie
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