Abstract: This paper presents an approach to identify strategic management concepts (SMCs) -mission,
vision, values and core competences- vital for organizations. The highly qualitative relationships among
SMCs are operationalized using the Analytical Network Process (ANP) approach. The proposed ANP
approach has been applied to the Industrial Engineering Department (IED) of Istanbul Technical University
(ITU).
Introduction
In the strategy research, the importance of strategic management concepts has long been discussed and
recognized to hold the potential to lead to business success. This paper focuses on the question how
companies can identify SMCs in the light of the relationships among them. Herein, the focusing on SMCs as
units of analysis is justified by quoting first the representative definition of a concept. Applying Ghauri and
Gronhaug (2002), concepts are herein defined as being the building blocks of any theory or model in
strategic management research. “A SMC serves as (a) a foundation of a meaningful communication, (b) a
perspective or a way of looking at the empirical construction-related business-management world, (c) a
means of classifying and generalizing business-management situations and (d) a component of a theory or a
model and thus of an explanation, prediction, or prescription” (Huovinen, 2005).
In particular, each SMC can be imagined as a piece of the strategy puzzle; it is important to assemble these
pieces in order to see the whole picture. This is only possible when the relations among the SMCs are well
defined which is the essential rule of integration. Critical reflections on the characteristics of these SMCs and
on their assembly may offer a better insight into basic strategy processes. The SMCs dealt with in this study
and their definitions are given in Table 1.
The framework
Conceptual frameworks are the researcher’s first cut at making some explicit theoretical statements (Miles
and Huberman, 1994). In general, frameworks deal with greater complexity in a less rigorous manner and are
open to opinion and judgment. Designing such a framework must start with describing the fundamental
VISION SCENARIOS
MISSION
ESPOUSED (CORE PURPOSE)
CORE
VALUES CORE
COMPETENCES
VALUES
Figure 1 An integrated conceptual framework for SMCs development (cf. Asan, Soyer and Polat, 2002)
These kinds of preference questions and answers, in both directions, help us establish our true priorities for
all the elements in the problem. As ANP captures the outcome of dependence and feedback within and
between clusters of elements, the proposed approach enables us to handle indirect relationships and complex
interactions existing among the SMCs.
Since the alternatives of the SMCs needs to be developed a priori, the ANP model basically plays a
complementary role. The process of ANP comprises four major steps (Saaty, 1996; Meade and Sarkis, 1999;
Chung, Lee and Pearn, 2005).
W13 is a matrix that represents the preference of each vision with respect to a mission statement, i.e., it
represents the impact of a mission statement on each of the visions and entries of zeros correspond to those
elements that have no influence.
Since there usually is interdependence among clusters in a network, the columns of a supermatrix usually
sum to more than one. The supermatrix must be transformed first to make it stochastic, that is, each column
of the matrix sums to unity (i.e., weighted supermatrix). Raising a matrix to powers gives the long-term
relative influences of the elements on each other. To achieve a convergence on the importance weights, the
weighted supermatrix is raised to the power of 2k+1 ( lim k →∞ A 2 k +1 ); where k is an arbitrarily large number
and this new matrix is called the limit supermatrix (Saaty, 1996). The limit supermatrix has the same form as
the weighted supermatrix, but all the columns of the limit supermatrix are the same. By normalizing each
block of this supermatrix, the final priorities of all the elements in the matrix can be obtained.
Step 4: Selection of best alternatives
If the supermatrix formed in Step 3 covers the whole network, which is the case in our paper, the priority
weights of the concept alternatives can be found in the relevant columns of the normalized limit supermatrix.
The resulting concept alternatives from the ANP model with the highest priority levels should be selected to
constitute the most effective SMC set for a particular organization.
The Bottom up and Top down Approaches
Beside the effective SMC set, identified by using the SMCs developed a priori and the pairwise comparisons
in the proposed ANP model, alternative concept sets are analyzed from two different perspectives -
explorative and normative. As the ANP is a descriptive, not a normative, theory (Saaty, 2005; 1997), these
two perspectives refer to complementary interpretations of the results not to the measurement itself. The
explorative perspective indicates a bottom up treatment where only common values and core competences
held by the organization are used to identify the possible corresponding mission and vision statements. On
the other hand the normative perspective indicates a top down treatment where the necessary values and core
competences are determined according to a given desired vision statement. Since particular subsets of the
“values and competences” and “visions” are considered in the bottom up and top down perspectives
respectively, the priorities of the SMCs will differ from the limit supermatrix of the complete ANP model.
This assumes that “it is not reasonable to force rank preservation all the time” (Saaty, 2005). According to
these perspectives, the approximation of the priority values of the SMCs is calculated as given in Figure 3.
Application
The ANP approach presented here has been applied to the Industrial Engineering Department (IED) of
Istanbul Technical University (ITU) that was interested in identifying its SMCs. According to the scope of
the study, a planning group was formed including experts with different academic titles; one professor, one
associate professor, one assistant professor and two research assistants. Here, the term expert may be defined
as all those, whose opinions may be useful to judge the relationships among the SMCs. To construct the
network, we adopted the SMC alternatives identified for the IED of ITU in two previous studies (Soyer and
Asan, 2003; Asan, Soyer and Polat, 2002). For the values component two types of alternatives are examined:
current values that are common in the organization and desired values that should be common in the
organization. Also the competences component consists of core and non-core competences. The SMC
alternatives are given in Table 2. Structured discussions among the experts and ensuing pairwise
comparisons formed the nature of the workshop, which lasted approximately 5 hours.
wVa = wM × WVaM
T
(3) wM 2 = wSelected C × WMC
T
wM = wM1 + wM 2
Priorities of Competences:
wSc = wSelected Vi × WSelected
T wVi1 = wM × WViM
T
ScVi
wC2 = wM × WCM
T wVi2 = wSc × WViSc
T
The quality of ultimate decision of the ANP is strongly related to the consistency of judgments (Anderson,
Sweeney and William, 1997) that decision makers demonstrated during the series of pairwise comparisons.
Judgment consistency can be checked by taking the consistency ratio (CR). Saaty (1980, 1988) has suggested
that the maximum allowable CR should be in the neighborhood of 0.10. When the calculated CR values
exceed the threshold, it is an indication of inconsistent judgment. In this study the inconsistent judgments in
the pairwise comparison matrices were revised, such that the resulting CRs varies from 0 to 0.0989, which is
within tolerable limit.
Since the supermatrix formed is irreducible and primitive the global priority weights of the concept
alternatives can be found in the relevant columns of the normalized limit supermatrix. The SMC alternatives
with the highest priority levels constitute the most effective SMC set for the organization. The global
priorities normalized by cluster and the effective set are given in Table 2. For example, within the given set
of alternatives the mission statement “Make the major contribution to the development of applied sciences
and industry in Turkey” with a priority value of 0.601 is more preferable (likely). Assuming that all value
and core competence alternatives are common in the organization and each scenario has the same possibility,
the effective SMC set indicates the concept alternatives which are strongly connected to other alternatives in
the network and are more likely to be realized. However, as the components values and core competences
also include desired and non-core alternatives the effective set is not absolutely realizable in the short-term.
This implies the difficulty to make a final decision by only relying on the effective set. Therefore, to support
the final decision on the SMC set we suggest applying the top-down and the bottom-up approaches. Together
with the effective set, the SMC sets resulting from these approaches (“Top-down Set” and “Bottom-up Set”)
are given in Table 2. From the bottom-up perspective the common values and core competences held by the
IED of ITU are used to identify the corresponding mission and vision statements. For example, according to
the calculated approximation of the priority values, both mission statements have a high priority and are
selected to constitute the bottom-up set. On the other hand from the top-down perspective, the values and the
core competences required to realize the desired vision statements -“Guide industrial organizations” and “Be
a worldwide-accepted industrial engineering department”- are determined. As a result, the SMC alternatives
with the highest priority values in these two perspectives constitute the bottom-up and top-down sets
respectively, referring to complementary interpretations of the results.
Finally, in view of the effective, bottom-up and top-down sets, a final SMC set has been suggested for the
IED of ITU (See Table 2). The concept alternatives included in all sets are chosen as the final SMC set. The
mission statement “Make the most contribution to the development of national science” is chosen for the
final SMC set, because it is in the effective set and can be realized by the values and core competences held
by the department. According to the results, not all the values and core competences needed to realize the
Table 2 The global priority values of the SMCs (in descending order) and comparison of the proposed
perspectives
Limiting
Priorities Effective Top-down Bottom-up
Strategic Management Concept Alternatives Final Set
Normalized Set Set Set
By Cluster
Vision
Make the most contribution to the development of national science * 0.245 x x x
Guide industrial organizations * 0.233 x x x x
Be a worldwide-accepted industrial engineering department 0.176 x x
Train world-class industrial engineers 0.168 x
Be a pioneer in the national industrial engineering platform 0.127
Attract the best outstanding students 0.052
Mission
Make the major contribution to the development of applied sciences and
industry in Turkey * 0.601 x x x x
Prepare our students for business life by giving them application oriented
industrial engineering formation. 0.399 x
Scenario
Science * 0.458
Sheep 0.307
Government 0.144
SOS 0.092
Core Competences
Self-improvement * 0.336 x x c x
Industry applied projects * 0.198 x x c x
Industry orientation * 0.197 x x
Provide distinctive facilities 0.130
Practice oriented education 0.088 c
Offering course variety 0.051
Values
Development * 0.149 x x c x
Logic * 0.134 x x c x
Creativity * 0.128 x x
Initiative * 0.103 x x
Diligence * 0.085 x x
Cooperation * 0.084 x x
Adaptability * 0.064 x
Broad-Mindedness 0.047
Formality 0.042 c
Moral Integrity 0.026 c
Openness 0.022
Social Equality 0.021
Obedience 0.020 c
Fairness 0.018 c
Cautiousness 0.014 c
Consideration 0.012 c
Courtesy 0.012 c
Forgiveness 0.011 c
Economy 0.008 c
*: indicates the effective SMCs set
c: common or core at the IED
x: indicates the selected SMC alternatives
Conclusion
Vision, mission, values and competences are important SMCs and deserve to be treated seriously. Although
approaching the identification of the SMCs requires the executives to understand comprehensively the
relationships among them, they are generally ignored or implicitly considered. This article is intended to
provide an approach that enables to analyze relationships and complex interactions existing among the SMCs
and supports the decision on the final SMC set. Accordingly an ANP model is constructed and two
complementary approaches, top-down and bottom-up, are developed to analyze the relationships. Each SMC
alternative’s priority is calculated through its (direct and indirect) relationship with other concepts. The
The pros and cons of the ANP approach can be summarized respectively as follows. The highly intuitive
relationships inherent in the conceptual framework are operationalized using relative measurements. It
allows for the consideration of complex and indirect interrelationships among the SMCs. The approach
implies collective participation and structured discussions of a variety of experts and provides a measure of
consistency that enables to improve the overall consistency of the judgments. The top-down and bottom up
approaches provide results for subsets of alternatives (e.g. desired vision, common values and core
competences) that support the final decision SMC set. On the other hand, the proposed ANP approach
basically plays a complementary role and the alternatives for the SMCs, hence, needs to be developed a
priori. The high number of comparisons required to develop the judgment matrices is probably the most
important disadvantage of the proposed approach.
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