mySAP ERP 2005

Manager Self
Service
Role Definition and Business Context
Typical Scenarios and Collaboration
Supporting Work Centers
Benefits
 Managers: All in a Day's Work

Manage a Delegate
team tasks Control and
reduce costs
Write
performance Manage a
appraisals budget
Identify and Perform budget
reward top and headcount
performers planning
Peter F.
Motivate Monitor
employees projects

Recruit the Monitor

right Initiate employee’s
people personnel assets and
data changes equipment

© SAP 2005
 Managers: All in a Day's Work

Manage a Delegate
team tasks Control and
reduce costs
Write
performance Manage a
appraisals budget
Identify and Perform budget
reward top and headcount
performers planning
Peter F.
Motivate Monitor
employees projects

Recruit the Monitor

right Initiate employee’s
people personnel assets and
data changes equipment

© SAP 2005
 Managers' Tools and Communication Today

Work with your team and

find the facts you need

Peter F.

© SAP 2005
What Effective Managers really Need

Time savings
Fewer phone calls, questions, and mails, and no more complicated
menus. Managers can concentrate on strategic tasks.

Easy to find information

Consolidation of data from different sources (departmental
reports, application reports, data warehouses, different types of
reports from third parties) means that managers have fast access
to information they used to have to request or search for
themselves.

Improved decision quality

Intelligent presentation of information with search functions
enable fast and improved decisions.

Less time needed for administrative tasks

Key data and information on employees are available at all times.
No more status queries for tasks and projects.
© SAP 2005
What Effective Managers really Need

Proactive work
“Push” technology supplies mission-critical information
continuously. Fast reaction times through the use of internal service
requests (form-based and with workflow) improve cost control
efforts.

Global networking
The portal enables seamless integration with team members and
business partners worldwide, both inside and outside the company.

© SAP 2005
 Business Tasks and mySAP ERP Processes

Managing Organizational Structures

„ Analytical insights on the organizational situation (costs, qualifications,…)
„ Handle transfers

Administering Employee HR Data

„ Employee Information
„ Initiate data changes

Managing Employee Time and Attendance/Recording Time and Labor Data

„ Team and individual absence information
„ Approve time data

Managing Internal Recruiting and Employee Career Planning

„ Request internal staff, monitor candidates and status of request
„ Perform profile match-ups and observe training and career possibilities

Requesting External Staff

„ Request external staff, monitor candidates and status of request

Managing Employee Development and Succession Planning

„ Observe individual and team-related training needs
„ Gain insights on individual skills and skill set-up of your teams

© SAP 2005
 Business Tasks and mySAP ERP Processes

Managing Enterprise Learning Strategies

„ Identify mandatory courses

Travel Request and pre-trip Approval

„ Approve travel request

Travel Planning/Online Booking

„ Approve Travel Plans

Online Travel Self-Service for Travel Expenses

„ Approve Travel Expenses

Processing Shopping Carts

„ Approve and monitor shopping carts

Strategy Management
„ Monitor Perspectives, Objectives, and Measures within the Balanced Scorecard
„ Monitor Thresholds for Selected Key Figures in the Key Figure Monitor

Overhead Cost Management and ABC/M

„ Monitoring of Cost Centers and Internal Orders for Variances and unusual
postings

© SAP 2005
 Business Tasks and mySAP ERP Processes

Fixed Asset Accounting/Corrective Maintenance

„ Monitoring of Assets and Equipment Assigned to Cost Center
„ Request repair of asset (internal service request)

Profit Center Accounting for Classic General Ledger/New General Ledger

and Profit Center Accounting
„ Monitoring of Profit Centers for Variances
„ Monitoring of Profit Centers for Unusual Postings

Project Accounting with cProjects/Project Accounting with PS

„ Monitoring of Budget Usage by Projects (Active Availability Control)
„ Monitoring of Planned Consumption by Projects (Plan/Actual/Commitments)

Express Planning
„ Completing Planning Steps, including Cost Center Planning and Headcount
Planning through guided roadmap

Managing Employee Compensation

„ Plan and approve compensation

© SAP 2005
 mySAP ERP 2005
Ramp-Up Knowledge Transfer
Manager Self-
Service
Role Definition and Business Context
Typical Scenarios and Collaboration
Supporting Work Centers
Benefits
 User Scenario: Leave Request
Submitt eave request
for vacation via WF
Anna Need information on:
- Approved vacation,
Employee - Planned projects
- Anna’s tasks and projects
Gary rejects the vacation request

WF-Item rejected
leave request: Gary
Manager
Gets information on
Anna rejected approval
and postpones the
WF-Item for approval:
Employee Leave Request
vacation

Gary approves leave request.

HR Generalist gets
a WF item and she
WF item: Activate vacation
activates / enters
date in the system
the vacation into
the system

Mary Ellen
HR Generalist

Anna gets information

That her leave request was approved
and entered in the system

Anna
Employee WF-Item: Leave
request approved

© SAP 2005
 User Scenario: Travel Request
Submits travel request Needs information on:
or expense reports - Travel Budget already consumed /
Anna still available,
Employee Will have the option to
- approve
- send back for correction
- reject (very rarely)
If Gary rejects / sends
back for correction Gary
Gets information on Manager
Rejection or need for
Anna correction
Æ if corrects, process
WF-Item for approval:
Employee Travel Request or
starts at beginning
expense report
again

Gary approves travel request or

expense report.

Only expense report:

Gets approved WF item +
checks legal compliance; WF item: Activate vacation
triggers settlement and date in the system
payment.

Sandra
Expense dept.
(AP/AR)

Anna gets information

That her expense report
was approved
any payement was started Anna gets information
Anna that her travel request
was approved
Employee WF-Item: Travel request
/ expense report approved

© SAP 2005
 User Scenario: Employee Transfer (1) Offers another opportunity for Hilda,
And makes asks his secretary to
Explains her manager her intention make an appointment with the
Triggers the Transfer process receiving manager
to change the department/ job
Hilda
Employee Gary
Sec contacts Werner and makes Appointment Manager
an appointment with him, Hilda
<name>
and, Gary Secretary

All three people

discuss and agree on
Hilda Werner how the transfer Gary
Employee Receiving manager should be conduct Discussion on Manager
transfer

Werner receives the WF-item.

Starts the Work Event
He determines the new
WF: Personnel Change Request: “Transfer”. Gary opens the
position for Hilda and enters it
Transfer EE outside area of change request and enters
into the form. He send the
request to the HR Department
responsibility Gary Werner as the receiving
via WF
Werner Manager
manager
Receiving manager

WF: Personnel Change Request:

Transfer EE outside area of
responsibility
Mary Ellen Activates the data in the system
HR Administrator

© SAP 2005
 User Scenario: Employee Transfer (2)
Gary checks the loans Hilda received
form the company and print the list.
Hilda Hand over list of loans
Employee Gary
Prepares here Manager
removal and hand
Hand over loans <name>
over the loans Secretary

Approves transfer Transfer of loans to Triggers transfer of loans to

of loans Werner’s department Werner’s department

Werner <name> Gary

Receiving manager Asset Mgmt Manager
Administrator
Checks the
intermediate report Select the form for
Intermediate report intermediate report ,
Intermediate report Gary fills data in and send
Manager it to HR department
Hilda Mary Ellen
Employee HR Administrator
Decision what happens
with the open position.
Send vacancy request
Vacancy request/ requisition to HR Department and
starts the recruiting
Set position as vacant Gary process
<name> Manager
Recruiter

Recruiting Scenario
© SAP 2005
 User Scenario: Employee Search Find EE`s who will
perform the tasks / be
assigned to the
Ask for a contact project
person or an EE Contact person needed
with certain skills
who could support a Ask secretary to make
project Feedback Gary an appointment
Philip Manager
Manager Informs Gary how
Appointment
helpful Bobby was
for the project Informs Bobby that he
will be the contact
person for the new
Project.

<name>
Secretary

Bobby
Employee

Bobby is contact Person

© SAP 2005
 User Scenario: Project Staffing (1)
Task / Project
Find EE`s who will
Hand over a new perform the tasks / be
task / project assigned to the
project
Gary
Bob Manager
Gary’s manager <name> Appointment Ask secretary to arrange an
Makes an Secretary appointment
appointment with EE
Michael and Manager
Employee New task/Project, Prepares the meeting,
set new objectives find trainings for EE and
checks the trainings
budget.
Linda Recommended trainings Gary
Employee Manager Gary explains his EE
the new task/project and
Names EE for recommend Linda to
supporting Gary’s visit trainings
Intermediate report new project.
Informs his EE
Request support for new
<name> <name> project Gary
D&R Employee Calls the D&R manager
D&R manager Manager
and ask for support
Support for new Project

<name>
D&R Employee

Gary
Michael Manager
Employee

Checks the
intermediate report Hand over loans Set position as vacant
Linda
Employee Gary checks the loans Hilda received
form the company and print the list.
Recruiting Scenario
© SAP 2005
 User Scenario: Project Staffing (2)
Send objectives

Gary
Michael Manager
Employee Objectives

Objectives

Linda Add comments or

Employee changes and send
objectives back
Appointment Ask secretary to arrange an
regular appointment

Gary
<name> Manager
Secretary Regular update
meetings
Update meetings

Status report
Bob
Gary’s manager

Michael Defines achievments

Employee Gary
Manager

Final Meeting for

Linda Achievements
Employee

© SAP 2005
 Collaborative Controlling on Internal Orders
Value Potentials Business Benefits Manager
Time and training
costs saving by using
the Internal Order
monitor to check the
costs and revenues.
Using ISR - A great
opportunity to
optimize interactive
processes between
manager and
controller. ISR forms
are a guarantee for
the fast and user-
friendly requesting.
Experiences lead to
better cost monitoring
by creating new rules
for critical cost
elements.
A huge Time Saving
in applying orders by
using the Internal
Service Request
Workflow.
© SAP 2005
Controller Business Benefits Value Potentials
Using the ISR Cockpit
Apply for an Internal leads to huge time
Order savings in processing
requests.
Better overview of
costs for the manager
means less work load
Apply Budget
for the controller.
Using ISR means a
standard of
Create an Internal information transfer.
Budget Internal Order
Order Availability of
required reports and
transactions in the
ISR-Cockpit leads to
Change Status efficient processing.
Experiences can be
integrated by creating
new default rules.
Check Status
Postings
Cost Monitoring
 Who Works With Whom
Define and communicate company goals (e.g. meetings);
cascade goals for bigger organizational units

Balanced Score Card (BSC) <Board>

Board Members/Board Assistants
Higher Manager‘s Boss Balanced Score Card (BSC)
HigherofManager‘s Boss
Higher
Managers Manager‘s
Higher
Higher
Managers Boss
Manager Receive company goals and identify goals for
Higher Manager certain org units (e.g. departments); give
feedback to the board (e.g. in meetings)
Communicate org unit goals to the higher
managers; cascade goals for smaller
organizational units
More management levels may exist
Balanced Score Card (BSC)

Gary`s Manager
Initial e-mail to start Higher Manager
Performance Management Process Meeting(s) to decide
Performance Mgmt. Form/BSC what company
goals the managers have to fulfill
E-mail to start Meeting(s) to decide within their teams
and follow-up e-mails to end what company
Mary Ellen Performance Management goals Gary has to fulfill
Process with appraisal within his team
HR Generalist
Performance Mgmt. Form/BSC Gary‘s Management
<Pers. Dev.> Gary‘s Management
Colleagues
Personnel Developer Performance Mgmt. Form/BSC Gary‘s Management
Colleagues
Appraisal Manager
Gary Colleagues
Manager
Manager Manager
Appraisal
Judy Performance Mgmt. Form -> Appraisal
Compensation Specialist Communicate team goals; identify objectives for each EE; set up objectives together
Comm.new compensation with each EE; identify training needs and consider career possibilities,perform regular reviews,
and finally, perform appraisal
HR Department Performance Mgmt. Form -> Appraisal

Receive objectives and actively identify how to contribute; Anna

identify training needs; participate on regular reviews; finally
Employee
receive appraisal; approve or reject appraisal

© SAP 2005
 mySAP ERP 2005
Ramp-Up Knowledge Transfer
Manager Self
Service
Role Definition and Business Context
Typical Scenarios and Collaboration
Supporting Work Centers
Benefits
 Connect People to Business Processes

Optimized business processes to increase business users’ productivity

“Bringing process tasks to users”

„ Implementation of roles and
task specific Work Centers
„ Allow the users to organize their
work load and launch applications
through these Work Centers
„ Help the users to understand where
the work came from and where it goes to,
with whom they collaborate and how
„ Offer an appropriate user interface
to get the task done

From object-centered transactional work

to user-task and goal oriented work

© SAP 2005
 Types of Business Tasks

Gain Overview
„ Organize the day
„ Monitor key performance indicators

React in time and good quality

„ React to alerts and solve issues
„ React to work triggers
„ React to work items
„ React to unexpected events
„ React to reminders

Perform self-driven tasks and act pro-actively

„ Send recruiting requests
„ Prepare career planning of an employee
„ Initiate personnel change, requisition, budget adjustment, and other electronic
requests
„ ...

© SAP 2005
 Types of Business Tasks

Gain Overview
„ Organize the day
„ Monitor key performance indicators

React in time and good quality

„ React to alerts and solve issues
„ React to work triggers
„ React to work items
„ React to unexpected events
„ React to reminders

Perform self-driven tasks and act pro-actively

„ Send recruiting requests
„ Prepare career planning of an employee
„ Initiate personnel change, requisition, budget adjustment, and other electronic
requests
„ ...

© SAP 2005
 Types of Business Tasks

Approve
„ Leave requests
„ Cross-Application Time Sheet (CATS) data
„ Travel requests, plans, and expenses
„ Shopping Carts
„ Personnel Change Requests
„ Requistion Requests
„ Compensation Planning
„ ...
Analyse and trigger next steps
„ Headcount Rate
„ Overtime and Ilness Rate

© SAP 2005
 Work Centers: The Place to Get Your Job Done

Work Centers enable more efficient and effective work

and reduce the time spend with routine tasks.
„ Each Work Center represents a certain area of activity of a business user in the
respective role in the organization. It is the place for the user to start or restart
working in that area.
„ It provides a role-based central point of access to all work-related content and
tasks pushed to users and aggregates the most important information for
one user in that area of activity.
„ It is focused on personal work organization and efficiency as it rather brings
the work to the user and allows users to self-organize their work and thus
replaces reactive work by proactive work.
„ Relevant information and tasks are actively “pushed” to the user supported
by work lists, alerts, monitoring and analytics. Instead of users having to search
for that information themselves.
„ Users find just the right applications to solve their tasks. And based on the work
triggers, context information is being used to help the user to get their job done
more efficiently.
„ Where suitable, users are guided through common tasks, for example in
Self-Service like applications.
„ Work Centers are customizable and you can integrate other applications,
information or even existing third party applications in to them.

© SAP 2005
 Work Overview - Scope
Overview Triggered Reports/Analytics Self-triggered
• Organize Tasks for the Day • Start analytical applications and reports
• React to Work Triggers and Alerts Service Map
• React to unexpected absences • Explain scope of role to new user
• React to reminders • Find a service or request
• Monitor Key Performance Indicators
• Check company and manager news
To Dos
• Approve Travel Plans, Time Sheets,
Vacation, Shopping Carts, and so on
•Start decision process regarding alerts

Manager Self Service

Team Budget

Planning Projects

© SAP 2005
 Work Center: Work Overview

This Work Center supports the user in getting an overview of his tasks and
alerts at the start of the day, before he embarks on specific tasks in the areas
of people management, budget management, project monitoring, or planning.

Alerts arising as a result of key figures that have exceeded a threshold or rules
to monitor critical variances or postings are presented in a worklist that
directs the manager to detailed information about the source of the problem
(such as a posting that he had not planned for or a cost center that has high
variances).

This worklist also contains tasks arising due to the fact that the manager is
responsible for a number of staff. These include the approval of leave
requests, travel plans, shopping carts, and so on, submitted by his employees.

The work center also provides a reminder of dates, showing the manager
items that he may wish to act upon, such as an employee’s birthday or
anniversary or the end of a probation period for one of his staff.

In addition to these tasks, the work center provides active decision support
with a list of the key figures that the manager has chosen to subscribe to and
an overview of the current attendance figures.
© SAP 2005
 Work Triggers: Work Overview

User-defined rules for the

monitoring of critical
variances/postings are
defined in the Budget
Work Center and send an
alert to the worklist when
the threshold is
exceeded.
Work items e.g. for approvals or
Express Planning appear in the
worklist as Tasks.

Collaboration Services
enable ad-hoc Threshold values are
collaboration with other set for each key
portal users figure and an alert
sent to the worklist,
when the threshold
is exceeded.

© SAP 2005
 Work Overview: What’s new in mySAP ERP 2005?

Redesign of navigation paradigm

Universal Worklist included directly in the Manager Self Service

(previously only in the control center)

Key Figure Monitor – used to display key figures from ECC, BW and
external systems

Collaboration Launchpad – allows managers to enter the names of

his employees and start collaboration services with them

© SAP 2005
 Managing Teams - Scope

Team Budget

Planning Projects
Projects

Employee Information Team Overview

• General Information • Team Calendar
• Compensation Information • Analytics (Headcount, Headcount FTE)
• Personnel Development • Status Overviews (Sent personnel change
requests, requisition requests, candidate
Employee Services assessments)
• Employee Times (Approve Time Sheet Data)
• Competency Management (Maintain Position Requirements)
• Personnel Change Request (Create New PCR)
• Recruiting (Create New Requsition Request)
© SAP 2005
 Work Center: Team

This Work Center supports the user in handling all tasks relating to
managing a team. The applications typically select all employees
reporting directly to that manager from Organizational Management.
Most importantly, the work center provides access to details about
each employee that the manager is responsible for, including details of
his compensation, skills, and so on, and the ability to start personnel
change requests on the employee’s behalf, such as a change in
working time or a request for promotion. Customers can use the
personnel change requests with minimal adjustments to the workflow
logic to find the request processor or design their own requests using
Adobe Interactive Forms for full flexibility.
In terms of work triggers, the work center provides an overview of the
present attendance from Time Management, a number of overview
reports and a status overview of all personnel change requests and
requisition requests that are in process at the time. Customers can
change the delivered reports to meet their own needs.
The work center provides access to a number of services, such as
approving employee time sheets, initiating a requisition request or
maintaining position requirements. Customers can include their own
self services in the portal content directory, as required.
© SAP 2005
 Work Triggers: Team

Visual cue showing employee

attendance.

SAP Business Information

Warehouse queries – examples
to get team situation to know

Status overview for ongoing

requests for change or
Service launch for team related requisition.
services

© SAP 2005
 Work Triggers: Team

Status overview for ongoing

requests for personnel changes,
requisition requests, and
candidate assessments –
example shows Status Overview
for Personnel Change Requests.

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

Functionality on Web Dynpro – Converted from Previous Versions

„ Employee Information
‹ General Information
‹ Compensation Information
‹ Personnel Development Information
„ Position Profile
„ Organizational Unit Profile

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

Changed Functionality, converted to Web Dynpro

„ Position Profile

Contains the following

iViews:

General Description
Requirements
Working Time
Compensation
Holders
Vacancy
Employee Group

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

„ Position Profile: Vacancy

‹ Only displaying information relevant for SAP E-Recruiting; fields Superior,
Personnel Officer, and Reserved (%) taken out
‹ Tailored to the SAP E-Recruiting integration

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

Changed Functionality, Web Dynpro conversion

„ Organizational Unit Profile

Contains the following

iViews:

Organizational Unit
Search
General Description
Position Holders
Qualifications
Cost Distribution
Accounting

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

Changed Functionality
„ Employee Information

Employee Search to select employee

iViews related to selected employee,

in mySAP ERP 2005 based on
Web Dynpro UI technology

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

Changed Functionality
„ Employee Information
„ Containing three predelivered Portal pages
‹ General Information
‹ Compensation Information
‹ Personnel Development

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

Changed Functionality – Web Dynpro Conversion

„ General Information, consists of the following iViews:
‹ Employee Search
‹ General Data – changed iView
‹ Photo

‹ Personal Data
‹ Company Property
‹ Absence Days
‹ Monitoring of Tasks
‹ Archived Documents
‹ Related Activities – new functionality

Dynamic evaluation along organizational structure

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

Changed Functionality – Web Dynpro Conversion

„ Compensation Information, consists of the following iViews:
‹ Employee Search
‹ General Data – changed iView
‹ Photo

‹ Salary Data
‹ Salary Survey Data
‹ Compensation Adjustments
‹ Long-Term Incentives
‹ Related Activities

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

Changed Functionality – Web Dynpro Conversion

„ Personnel Development, consists of the following iViews:
‹ Employee Search
‹ General Data – changed iView
‹ Photo

‹ Profile Matchup and Required Training (connected to SAP Learning Solution)

‹ Training Activities (connected to SAP Learning Solution)
‹ Appraisals (connected to Objective Setting and Appraisals)
‹ Related Activities

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

„ Related Activities
‹ Managers directly can launch employee self-services on behalf of their
employees and personnel change requests out of the Employee Information
iViews. Each of the Employee Information iViews offers the Related Activities
iView for it.

Direct launches of personnel change requests

Direct launches of employee self-services on behalf

of the manager‘s employees

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

„ Related Activities
‹ Managers directly can launch employee self-services on behalf of their
employees and personnel change requests out of the Employee Information
iViews. Each of the Employee Information iViews offers the Related Activities
iView for it.

Direct launches of personnel change requests

Direct launches of employee self-services on behalf

of the manager‘s employees

© SAP 2005
 Team: What’s new in mySAP ERP 2005?

Example delivery for direct launches

of personnel change requests and employee self-services

© SAP 2005
 Team: What’s New in mySAP ERP 2005

Changed Functionality
„ EE Information: Profile Matchup and Required Training Activities
‹ Considers SAP Learning Solution related training
‹ Includes view on mandatory training
„ EE Information: Training Activities
‹ Considers SAP Learning Solution related training

Required and existing qualifications

Recommended training courses

to close qualification gaps

Mandatory courses

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

Changed/Enhanced Functionality
„ Employee Search

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

1 Single selection of an organizational unit

Multi-selection of organizational units

1

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

Standard search scenario

The following search capabilities are provided:

- Correct and full entries in the search fields (e.g. Colazzo, 1942)
- Wildcard search entries (C*, C+lazzo)

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

Advanced search
scenario

Additional fields are offered in the advanced search scenario:

- Organizational Unit
- Personnel Area
- Personnel Subarea
It is expected that in these additional fields the user enters IDs (such as 1300).

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

Advanced search
scenario – data view area
shows data for the first
ten employees. Manager
can navigate within data
view. To show next ten
employees, manager
clicks on Next 10 Hits
button.

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

The enhanced functions for the Employee

Search and all other seletion applications
of SAP MSS is possible due to a design
change in the Object and Data Provider
customizing.
Investment of customizing in previous
versions is kept and can be transferred to
the new tables.

Conversion Report

Three parts of Object and Data Provider:

- Object Provider: define object selections
based on rules
- Data Provider: define object attributes
- Organizational Structure Views:
define areas of responsibilites

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

New Functions
„ Competency Management
‹ Maintain Position Requirements : Within his/her organizational area, a
manager is responsible for the positions and their related attributes. For
example, to improve recruiting of right people for his/her team, a manager can
influence what people he/she is looking for by controlling the position
requirements.

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

New Functions
„ Competency Management

Edit requirement Maintain attributes

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

New Functions
„ Competency Management
Select new requirement

Add new requirement Maintain attributes

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

New Functions
„ Competency Management

New requirement added in list

© SAP 2005
 Team: What’s New in mySAP ERP 2005?

Employee Times
„ Approve Time Sheet Data
Mass time sheet data can
be approved

self-triggered and regular

mode

No separate selection step

Approval as a one-click-
action

Optimized views for

supervisors and project
leads

Consolidated view on
projects or orders

Comparison of sum of
hours with a given budget
(SAP enhancement)

© SAP 2005
 Managing Budgets - Scope
Managing Teams & Budgets Work Center
Team Budget

Planning Projects
Projects

Budget Overview
• BI Report(s) showing budget situation
• Budget Alerts
• Status Tracking for Budget-Related Service Requests
Budget Services
• Critical Variance Monitors
Rule definition, plus Request Budget Transfer and Request Budget Update
• Line Item Monitors
Rule Definition, plus Request Adjustment Posting
• Equipment Monitor
Assigned Equipment, plus Request Repair, Request PickUp, Request Reassignment, Report Loss

© SAP 2005
 Work Center: Budget

This Work Center supports the user in monitoring the budget for which he is
responsible. Typically this budget is not assigned to one cost object but
includes one or more cost centers and several projects or orders. Sometimes
there is a separate budget for each expense type.
The work center allows the manager to set rules for monitoring the various
orders and cost centers for which he is responsible. He can thus set a rule that
will alert him whenever a posting is made under a cost element for which he
has not created planned data or when the variances in travel costs exceed a
certain limit on his cost centers. These alerts appear in the worklist (Work
Overview) at the start of the day.
The work center also allows the manager to monitor additional items that
affect his budget, including the costs of assets and equipment assigned to his
cost center.
From each of these applications, the manager can initiate internal service
requests, in order for example to request a correction posting or to dispose of
an equipment that is no longer required. Like the personnel change requests,
these can be customized to meet the customer’s needs. The work center also
includes a status overview of requests in process.
Finally a BW report provides an overview of the cost situation on the
manager’s cost centers. Again, organizations can replace this report with their
own reports to meet their needs.
© SAP 2005
 Work Triggers: Budget

Visual cue showing cost blocks

(BW)

Create rules to determine alerts.

Monitor budget situation and
take action, e.g. by requesting
additional budget or notifying a
change to the cost center’s Status overview for ongoing
assets. service requests

© SAP 2005
 Budget: What‘s New in mySAP ERP 2005

Redesign of navigation paradigm

Inclusion of in-place BW report (Cost Center - Cost Blocks)

New Services:

„Critical Variances by Profit Center

„Critical Postings by Profit Center

© SAP 2005
 Managing Projects
Managing Teams & Budgets Work Center

Team Budget

Planning Projects
Projects

Project Overview
• Project Worklist
• BI Report(s) showing project situation
Project Services
• Create New Project
• Find Project
• Create Budget Change Request
• Procure External Service
• Status Overview
• Confirm Service

© SAP 2005
 Work Center: Projects

This Work Center supports the user in monitoring the projects that are going
on in his area of responsibility. It provides access to the key figures for the
manager’s favorite projects, allowing him to see at a glance which projects are
on scope, on time and in budget.

It also provides an overview report of the ongoing tasks on his projects.

Organizations can replace this report with their own reports to meet their
needs.

The work center provides access to a number of services, that allow the
manager to monitor the planned consumption on his orders/projects and to
monitor budget depletion on his orders/projects. Like in the budget work
center, he can use internal service requests to request budget transfers or
additional budget for one of his projects/orders. While the project worklist
works only with cProjects, these services can be configured either to display
cProjects and the objects that represent them in the Enterprise Core
Component or to display classic internal orders and WBS elements.

If the customer is using Supplier Relationship Management, the manager can

also initiate a request for external staff and monitor the status of this request
from the project work center.
© SAP 2005
 Work Triggers: Projects

Monitoring iView for the

manager’s “favorite”
projects

Visual cue showing project

status (BW)

Service launch for services in

cProjects and SRM (external
staff)

© SAP 2005
 Projects: What‘s New in mySAP ERP 2005

Project Worklist showing key performance indicators for cProjects

Conversion of services showing Plan Consumption and Budget

Depletion on Internal Orders and WBS elements to WebDynpro.
Inclusion of cProjects in these services

Service to Request External Staff in SRM (Supplier Relationship

Management)

© SAP 2005
 Managing Planning
Managing Teams & Budgets Work Center

Team Budget

Planning Projects
Projects

Planning Overview
• Overview of Planning Rounds (starting point for Express Planning)
• BI Report(s) showing Plan/Actual situation
• Status of ISR´s
Planning related Services
• Express Planning
• Compenation Planning
• Compensation approval
• Balanced Scorecard

© SAP 2005
 Work Center: Planning

This Work Center supports the user in completing his planning tasks.
Two sorts of planning are supported:
„Express Planning
„Compensation Planning
For Express Planning, the work center provides a list of the planning
rounds currently in process and an overview of the due dates for
submission of planning data. Technically, these planning rounds are
collaboration rooms and customers can activate additional room parts,
such as frequently asked questions and access to guidelines, as
required.
For Compensation Planning, the work center provides access to the
service. In the case of the higher level manager it also contains a
function to approve the compensation planned by the manager’s direct
reports.
There is also a BW report that provides an overview of the planning
data.
© SAP 2005
 Work Triggers: Planning

List of ongoing planning

rounds with access to
Express Planning

Access to Compensation
Planning and Balanced
Scorecard
Visual cue showing planning
data (BW)

© SAP 2005
 Planning: What‘s New in mySAP ERP 2005

Compensation Planning and Approval moved to Planning Work

Center

Redesign of Cost Center Planning and Headcount Planning in one

process, Express Planning, that guides managers through the
planning process. Planning Services can access ECC (cost centers,
internal orders, equipment, headcount,…) and SEM-BPS or BW-BPS

© SAP 2005
 Work Center: Reports
This Work Center supports the user in completing his reporting tasks.
It provides access to:
„Balanced Scorecard
„Report Launchpad
For customers that have implemented a Balanced Scorecard in SEM-
CPM, the application allows the manager to display individual
elements of the scorecard in his work center. This might provide
access to his objectives for the year and the measures he has defined
to monitor his progress towards these goals.
The Report Launchpad provides access to a wide range of
management reports, including the Manager’s Desktop in Human
Resources, Report Writer in Financials, transactions in the Enterprise
Core Component and Web Templates and Queries in the Business
Information Warehouse. In all cases, it allows the system administrator
to deliver a list of suitable reports to all users in the role “manager”.
Each manager can then rearrange this list to meet his own
requirements, adding his own folders and changing the order of the
reports as he sees fit. The administrator can provide guidance on the
use of each report to meet the needs of this end user group.
© SAP 2005
 Reports

Optional: Balanced
Scorecard

End user can Link to report

change list (variant)

Explanatory
text

© SAP 2005
 Reports: What‘s New in mySAP ERP 2005

Display of scorecard elements from SEM-CPM

myStaff Reports and myBudget Reports available in one page, the

so-called report launchpad

„Migration of Manager‘s Desktop reports to report launchpad

„Access to all other management reports via customization of

report launchpad

„Ability to personalize report launchpad

„Ability to create folders to structure reports in launchpad

© SAP 2005
 Service Map

The “Service Map” explains the content of all Work Centers to a

novice or infrequent user. Thus, the users are provided with a guided
access to their Work Centers – speeding up their learning curve.

© SAP 2005
 Service Map: What‘s New in mySAP ERP 2005

Replacement of Home and Area Pages with Service Map

Definition of texts as properties in portal content directory rather

than in ECC customizing.

© SAP 2005
 mySAP ERP 2005
Ramp-Up Knowledge Transfer
Manager Self
Service
Role Definition and Business Context
Typical Scenarios and Collaboration
Supporting Work Centers
Benefits
 SAP Self-Services: Providing Value to Your Business

Enhanced User Interface Technology

„ Most self-services are now available based on Web Dynpro, SAP’s
new user interface technology. This technology, for example, allows
for modification-free screen adaptation.
„ Examples for additionally converted scenarios in MSS are :
Compensation Planning and Approval, Employee, Position and
Organizational Unit Profile, CATS Approval.

Benefits

„ Easier UI adaptation at less cost

„ Improved usability

© SAP 2005
 SAP Self-Services: Providing Value to Your Business

Form Integration: Interactive Forms and Print Forms based on

Adobe Software
„ The joint solution of SAP and Adobe enables organizations to
implement forms more easily and quickly with Print Forms and
Interactive Forms based on Adobe software.

Benefits
„ Allows for lower form
implementation costs

„ Familiar form format and printing

capability for all users of these forms

© SAP 2005
 SAP Self-Services: Providing Value to Your Business

Form Integration: Interactive Forms and Print Forms based on

Adobe Software
„ The joint solution of SAP and Adobe enables organizations to
implement forms more easily and quickly with Print Forms and
Interactive Forms based on Adobe software.

Benefits
„ Allows for lower form
implementation costs

„ Familiar form format and printing

capability for all users of these forms

© SAP 2005
 Customers Want Better Access for Their Employees

mySAP ERP 2004 provides …

…a people-centric approach
„ Easy access to information, applications
and services

Role- „ Intuitive design and navigation

based
„ Enables people to complete their jobs
Portals
faster

Self- „ Relevant budget, process and decision

Services information always available

„ Information actively “pushed” out to user

„ Occasional users have easy access

„ Minimal training needed

© SAP 2005
 Customer Proof Points (e.g. mySAP ERP 2004: Self-Services)

TransAlta uses “The ease of integration and user-

SAPTM Manager Self-Services
friendliness that SAP gives through its
Web application gives us the ability to
basically turn on or turn off business
processes, which saves our developers
at least 50% of coding time.”
Paul Kurchina, Program Manager, TransAlta

“Online access to broader, more accu- Air Products uses

SAPTM Employee Self-Services
rate information supports employees’
decisions – regarding benefits
selections, for example – in a faster,
more effective way than before.”
Gary Tyler, Director of mySAP ERP HCM Implementation,
Air Products

© SAP 2005
 Copyright 2005 SAP AG. All Rights Reserved
„ No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information
contained herein may be changed without prior notice.
„ Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.
„ Microsoft, Windows, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.
„ IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries, xSeries, zSeries, z/OS, AFP,
Intelligent Miner, WebSphere, Netfinity, Tivoli, and Informix are trademarks or registered trademarks of IBM Corporation in the United States and/or other
countries.
„ Oracle is a registered trademark of Oracle Corporation.
„ UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.
„ Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.
„ HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.
„ Java is a registered trademark of Sun Microsystems, Inc.
„ JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.
„ MaxDB is a trademark of MySQL AB, Sweden.
„ SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are
trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned
are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications
may vary.

„ The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose
without the express prior written permission of SAP AG.
„ This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended
strategies, developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product
strategy, and/or development. Please note that this document is subject to change and may be changed by SAP at any time without notice.
„ SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics,
links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited
to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
„ SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use
of these materials. This limitation shall not apply in cases of intent or gross negligence.
„ The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use
of hot links contained in these materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party
Web pages.

© SAP 2005