DMV Comments Pleasanton, CA 94566-7227 DMV; Perfect timing on sending this, In June. my 86-year-old dad stood and waited 2.5 hours outdoors in the San Francisco chill to renew his license. Got up to counter and was told, "sorry. sir, we can't process anymore.” Why do taxpayers have to put up with this inhumane treatment to people. especially the elderly? It would cost them no time/effort to intervene the Line at some point and send people home. My dad parked far away. walked alone in the cold with a heart condition in a crappy neighborhood. People should be appalled and marching in front of all DMVs and the capitol to protest this bulishitDMV Comments Pleasanton, CA 94566-5519 RE; DMV -I went to Pleasanton DMV in Reptember 2017 to get a booklet to study my test, On the rack there were dozens of study books but none in English. 1 told a staffer & they said | ould need to standin line to get one in Enalish stood in line and told them that Thad been in Several times wying to find one in English they told ine they could not put any English booklets Hees Wien | asked them why they said they colds tell me. 1am appalled that I was treated like a 2nd class citizen in my own countryDMV Comments Walnut Creek. CA 94597-3208 When Ive gone to the DMV too many stations are not occupied by staff: the people working there get up and leave their stations and dont return for iong periods of time. Any other place of business that managed their employees like this would go out of business