COO’s Message…

Andy Lane
Chief Operating Officer
Halliburton

I firmly believe in putting our customers’ success first, with the knowledge that their success fuels our own.
Thoroughly understanding each customer’s present and future requirements and aligning with their success
therefore becomes a pre-requisite for our success.

The Halliburton Management System (HMS) sets the framework that makes this belief a reality. The HMS is our
commitment to business excellence. This document spells out the standards that if each of us at Halliburton
meets, will allow us to optimize customer satisfaction and balance other stakeholder needs. In the process, we
will also meet or exceed all applicable Quality, Health, Safety and Environmental standards globally.

I urge everyone to learn more about the HMS and more important, apply it to your daily work. By doing so, we will
achieve and sustain the business results worthy of a world class organization like Halliburton.

Andy

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 Document Control
Halliburton Management System
Manual
This is a controlled document generally available through Halliburton’s HalWorld web access. When issued as a
hard copy document, this page will be used to indicate to whom the document has been issued. A red “Controlled
Copy” stamp will be applied to this page to indicate the document is a controlled document. Any uncontrolled
photocopies or prints made for reference, training or explanation shall not be used for the performance of work.
Registered individuals on the distribution list are responsible for incorporating revisions as they are furnished.
They are also responsible for notifying the issuer of the document if the Manual is lost or damaged. This
document is issued to an individual and not the position. If the holder of this document is reassigned or moves,
the document goes with the individual or it gets returned to the issuer along with a request to be removed from the
controlled copy distribution list.
Only “CONTROLLED” manuals are numbered and updated as revisions are made. All revisions will be forwarded
to those on the above distribution list. This manual is intended for internal use by Halliburton employees and is
considered confidential material. It is not to be distributed outside of Halliburton without proper authorization.
This manual will be revised as a whole.

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 Halliburton Management System

As one of the world's largest providers of products and services to the energy industry, Halliburton is committed to
creating superior value for our customers, stockholders and employees.
As part of its effort to meet this commitment, Halliburton believes it is necessary to develop and implement a high
performing management system based on the cooperation and interdependence of its people, processes,
organizational design and technology. For Halliburton to be competitive in today’s markets, we believe we must
have a management system that is dynamic and fully integrates the tenets of Quality, Health, Safety and
Environmental management in every process and activity of our organization. For Halliburton, this management
system is the Halliburton Management System (HMS).
Our industry recognizes ISO 9001-2000, ISO 14001-2004 and OHSAS 18001-1999 as the standards for
implementing high performing managements systems. Halliburton believes these standards provide a minimum
threshold for conformance. While conformance to established policies, procedures, standards and statutory
requirements is necessary, the true focus of the HMS is providing excellent performance in the delivery of
products and services to our customers. Halliburton believes the integration of these standards through a single
management system focused on superior performance is necessary to ensure constant improvement and deliver
verifiable business results, and continued business excellence will come as we meet the expectations reflected in
this HMS manual. This HMS manual provides the expectations and framework for development and
implementation of the management system, as well as referring to the facilities for measuring performance and
identifying opportunities for constant improvement.
Scope
The scope of the HMS includes the products and services provided by Halliburton’s Product Service Lines
(PSL’s), Business Development, Technology, Support Services and Manufacturing Groups on a global basis. Not
all products and services are available at every Halliburton location and the scope only applies where products
and services are provided.
Format
Halliburton has chosen to present this HMS manual as a set of performance expectations organized within twelve
business categories. These categories and related expectations establish the HMS as clear, easily understood
performance standards to achieve in pursuit of successfully realizing Halliburton’s Mission and Vision. Moreover,
achievement of the various performance standards should prepare any location, PSL or function for certification
under any of the internationally recognized quality standards listed above. The HMS manual also bridges our
process documentation and work methods to our policies and Code of Business Conduct. Implementation of the
HMS is defined and executed through our process documentation (ref. HMS Documentation and PM-GL-HES-
QM-001) and work methods available on Halworld. The interaction of the processes of the Halliburton
Management System is shown in Appendix A.

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TABLE OF CONTENTS

LEADERSHIP EXPECTATIONS ................................................................................................................. 5

PLANNING EXPECTATIONS...................................................................................................................... 6
CUSTOMER FOCUS EXPECTATIONS ...................................................................................................... 7
PEOPLE DEVELOPMENT AND COMMUNICATION EXPECTATIONS .................................................... 8
MONITOR, MEASURE AND CONTROL EXPECTATIONS........................................................................ 9
RISK MANAGEMENT AND WORK ENVIRONMENT EXPECTATIONS.................................................. 10
SUPPLY CHAIN MANAGEMENT EXPECTATIONS ................................................................................ 11
PRODUCTS/SERVICES: DESIGN, DEVELOPMENT AND DELIVERY EXPECTATIONS ..................... 12
NON-CONFORMITIES, INVESTIGATIONS AND ANALYSIS EXPECTATIONS ..................................... 15
DOCUMENTS AND DOCUMENT CONTROL EXPECTATIONS.............................................................. 14
ASSESSMENT AND AUDIT EXPECTATIONS......................................................................................... 15
MANAGEMENT REVIEW AND IMPROVEMENT EXPECTATIONS ........................................................ 16
APPENDIX A.............................................................................................................................................. 17

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1. Leadership Expectations

1.1. Halliburton’s leadership has established the Halliburton Management System (HMS). To ensure
implementation across the organization it:
• communicates its importance to every level and across each function of the organization,
• plans for its implementation,
• defines clear responsibilities and accountabilities,
• and ensures the availability of structure and resources to implement it

1.2. Halliburton’s leadership sets the direction of the organization by establishing, documenting, and
maintaining our mission, vision, values, policies, strategies, and objectives ensuring each are aligned
with the purpose of the organization.

1.3. Halliburton’s leadership communicates the mission, vision, values and policies to all employees, or
persons working on behalf of the organization and makes them available to the public when appropriate.

1.4. Halliburton’s leadership sets clear and specific performance objectives, metrics, and targets; balancing
value for customers, investors, employees, and the community that are aligned with policies, strategies
at different levels and across each function of the organization.

1.5. Halliburton’s leadership addresses any adverse impacts of the organization’s products, services, and
operations on society. It anticipates public concerns with current and future products, services, and
operations and proactively prepares for these concerns.

1.6. Halliburton’s leadership ensures that the organization actively supports and strengthens the community
by identifying areas for its employees to get involved and contribute to improving these communities.

1.7. Halliburton’s leadership ensures ethical organizational practices in all stakeholder transactions and
interactions.

1.8. Halliburton’s leadership communicates the importance of meeting customer as well as statutory and
regulatory requirements to every level and across each function of the organization.

1.9. Managers (Vice Presidents, Directors and Supervisors) develop plans and ensure that applicable
customer, legal and other requirements to which the organization is subject are taken into account in
establishing, implementing, and maintaining or improving the HMS.

1.10. Managers demonstrate active and visible commitment, setting consistent examples and expectations in
order to convey clarity of purpose, motivate the employees and ensure the effective implementation,
maintenance, and continuous improvement of the HMS.

1.11. Managers provide the necessary human, infrastructure, technology, and financial resources for the
effective and efficient implementation of the HMS objectives, expectations, and goals.

1.12. Managers define, document, communicate, ensure understanding, and review as appropriate the
responsibilities, accountabilities, and levels of authority within the organization for the effective and
efficient execution of processes defined within the HMS.

1.13. Managers assign competent personnel as required by role, business needs, legal requirements,
company expectations, and other company procedures for the effective and efficient execution of
processes defined within the HMS.

1.14. Managers foster a learning environment for people development to innovate, share knowledge,
communicate and implement best practices and lessons learned.

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2. Planning Expectations

2.1. Halliburton has in place a plan to ensure that the processes and requirements needed for the
effective and efficient implementation of the HMS is successful. This plan also ensures the integrity of
the HMS is maintained when changes are planned and implemented.

2.2. Halliburton identifies and determines the sequence and interaction of the processes needed for the
HMS and their application throughout the organization. For these processes, the organization
determines significant aspects requiring control, criteria, and methods needed to ensure that both
operation and control is effective. Relevant outsourced process will be controlled within the HMS.

2.3. Halliburton establishes, implements and maintains plans for achieving its objectives and targets.
Plans include designation of responsibility for achieving objectives and targets at relevant functions
and levels of the organization, and the means and time-frame by which they are to be achieved.

2.4. Halliburton considers its technological options, financial, operational and business requirements, and
the views of interested parties during its planning activities.

2.5. Halliburton establishes, implements and maintains a plan and relevant procedure(s) to identify
potential emergency situations and potential accidents that can have an impact(s). This procedure(s)
includes instructions for responding to actual emergency situations and accidents to prevent or
mitigate associated adverse impacts.

2.6. Halliburton periodically reviews and, where necessary, revises its emergency preparedness and
response procedures; in particular, after the occurrence of accidents or emergency situations. The
organization periodically tests such procedures where practical.

2.7. Halliburton plans and develops the processes needed for product / service development. In planning
product development, Halliburton determines the following:
• performance objectives and requirements for the product / service
• operational processes and product documents
• resources specific to the product / service
• required verification, validation, monitoring, inspection and test activities specific to the product /
service and its performance criteria
• records needed to provide evidence that the development processes and resulting products /
service meet requirements

2.8. Halliburton establishes, implements and maintains a procedure(s) to identify and have access to the
applicable legal requirements and other requirements to which the organization is subject and to
determine how these requirements apply. Further, it ensures that this information is kept up-to-date.

2.9. Halliburton ensures that these applicable legal requirements and other requirements to which the
organization is subject are taken into account in establishing, implementing and maintaining its
processes and when reviewing its objectives and targets.

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3. Customer Focus Expectations

3.1. Halliburton puts in place processes to determine and ensure that customer requirements are
understood and met to enhance customer satisfaction, including those requirements not specifically
stated by the customer, but necessary for specified use of the product or service. These
requirements would include but are not limited to:
• delivery and post-delivery activities
• company requirements related to the product or service

3.2. Halliburton reviews, prior to its commitment to supply a product or service or accept changes to an
existing customer agreement, the requirements and expectations related to the product or service
requested. Included in this review will be aspects related to:
• ensuring product or service requirements are defined and agreed by both parties
• contract or order requirements are agreed by both parties
• whether our organization has the ability or desire to meet the defined requirements

3.3. Halliburton maintains records of the results and actions arising from the review in 3.2 above.

3.4. Halliburton has in place processes to ensure that changes to relevant contract, orders and purchasing
documents are amended and that relevant company, supplier or contractor personnel are made
aware of the changed requirements.

3.5. Halliburton exercises care with customer property while it is under the organization’s control. It
identifies, verifies, protects and safeguards customer property for use or for incorporation into the
product.

3.6. Halliburton monitors information relating to customer perception as to whether the organization has
met customer requirements, and methods are in place for obtaining and using this information.

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4. People Development and Communication Expectations

4.1. Halliburton defines, documents, and communicates clear responsibilities, accountabilities, and
authorities within the organization.

4.2. Halliburton appoints a member of management who, irrespective of other responsibilities, has the
responsibility and authority to ensure that processes needed for the HMS are established,
implemented and maintained. This management representative reports to Halliburton management
on the performance of the HMS for review, ensures the promotion of awareness of customer
requirements throughout the organization, and includes recommendations for improvement.

4.3. Halliburton ensures resources include:

• human resources
• resources with specialized skills
• organizational infrastructure resources
• technology, equipment and tools resources
• financial resources

4.4. Halliburton ensures that any person or persons working for or on its behalf that have the potential to
cause a significant impact or affect product quality are competent. The organization has identified
those competency requirements and training needs, and provides training or takes other actions to
satisfy these needs including evaluating the effectiveness of the actions taken.

4.5. Halliburton ensures it has retained records associated with the competence of persons performing
tasks that have the potential to cause a significant impact(s). Records associated with training and
competencies are retained.

4.6. Halliburton establishes, implements and maintains a procedure(s) to make persons working for it or
on its behalf aware of the importance of conformity with policy and the requirements of the HMS. This
includes the control of significant aspects and related actual or potential impacts associated with their
work, their roles and responsibilities in achieving conformity, and the potential consequences of
departure from specified procedures.

4.7. Halliburton establishes effective and efficient communication processes and procedures for internal
communication between the various levels and across functions of the organization of its
performance aspects. This communication includes feedback regarding the effectiveness of the
HMS.

4.8. Halliburton establishes, implements and maintains a procedure(s) for the receiving and documenting
relevant communication from external interested parties.

4.9. Halliburton decides and documents whether to communicate externally about its significant aspects.
If the decision is to communicate, the organization establishes and implements a method(s) for this
external communication.

4.10. Halliburton has in place processes for communicating with customers in relation to product
information, inquiries, contracts or order handling, amendments, and customer feedback including
customer complaints.

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5. Monitor, Measure and Control Expectations

5.1. Halliburton plans and implements processes to monitor, measure, and capture performance data
needed to demonstrate conformity to the HMS. Conformity to the HMS is necessary in the design,
development, provision and improvement of its products and services and to demonstrate the ability
to achieve planned results. The processes include verifying conformity of the product or service to
requirements and measuring the key characteristics that can have a significant impact or effect on the
product quality.

5.2. Halliburton ensures when planned results are not achieved, corrective actions are taken, as
appropriate, to ensure conformity of the product or service. Product release and service delivery do
not proceed until planned arrangements are met, unless otherwise approved by a relevant authority
and, where applicable, by the customer.

5.3. Halliburton maintains records as evidence of product or service conformity with requirements and
records indicating the persons authorizing product release.

5.4. Halliburton plans and implements processes to determine, analyze, and continually improve the HMS
and its effectiveness and efficiency.

5.5. Halliburton establishes and maintains procedures to proactively monitor and measure compliance to
the applicable legislation and regulatory requirements. The organization also has procedures for
monitoring and measuring accidents, ill-health, incidents (including near-misses), service quality
problems, and other historical evidence of deficient performance.

5.6. Halliburton, where necessary to ensure valid results, has its measuring equipment calibrated or
verified at specified intervals, or prior to use, against measurement standards traceable to recognized
international or national measurement standards. Where no such standards exist, the basis used for
calibration or verification is recorded, adjusted, or re-adjusted as necessary; identified to enable the
calibration status to be determined; safeguarded from adjustments that would invalidate the
measurement result and protected from damage and deterioration during handling, maintenance and
storage.

5.7. Halliburton assesses and records the validity of the previous measuring results when the measuring
equipment is found not to conform to requirements. The organization takes appropriate action on the
equipment and any product affected. Records of the results of calibration and verification are
maintained.

5.8. Halliburton confirms the ability of computer software to satisfy the intended application ( when used in
the monitoring and measurement of specified requirements). This is undertaken prior to initial use and
reconfirmed as necessary.

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6. Risk Management and Work Environment Expectations

6.1. Halliburton identifies aspects of its products, services and activities that it can control and those it can
influence; and determines those aspects that have or can have significant impact(s). The organization
documents this information, keeps it up to date and considers it during the implementation and
improvement of the HMS. Where appropriate plans and processes to identify and control these
aspects are communicated to suppliers and contractors.

6.2. Halliburton determines, provides and maintains the infrastructure and work environment needed to
achieve conformity to product or service requirements, including as applicable, buildings, workspace
and associated utilities, process equipment (both hardware and software), and supporting services
(such as transport or communication).

6.3. Halliburton establishes and maintains procedures for the assessment of risks and the implementation
of necessary control measures. These include routine and non-routine activities, activities of all
personnel having access to the workplace (including subcontractors and visitors), and facilities at the
workplace whether provided by the organization or others. Halliburton’s methodology for risk
assessment:
• is defined with respect to its scope, nature and timing to ensure it is proactive rather than reactive
• provides for the classification of risks
• provides for the identification of those that are to be eliminated or controlled
• is consistent with operating experience and the capabilities of risk control measures employed
• provides input into the determination of facility requirements,
• provides input for identification of training needs
• provides input for the development of operational controls
• provides for the monitoring of required actions to ensure both the effectiveness and timeliness of
their implementation.

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7. Supply Chain Management Expectations

7.1. Halliburton ensures that purchased product(s) conforms to specified purchase requirements. The
type and extent of control applied to the supplier and the purchased product will be dependent upon
the effect of the purchased product on subsequent product in development or the final product or
service.

7.2. Halliburton evaluates and selects suppliers based on their ability to supply products or services in
accordance with the organization's requirements. Criteria for selection, evaluation and re-evaluation
are established.

7.3. Records of the results of evaluations and any necessary actions arising from the evaluation are
maintained.

7.4. Purchasing information describes the product to be purchased, including where appropriate:
• requirements for approval of product
• processes and procedures needed for the preparation and/or use of the product or service
• equipment needed for the preparation and/or use of the product or service
• qualification of personnel necessary to prepare and/or use the product or service
• any other specific HMS requirements

7.5. Halliburton ensures adequacy of specified purchase requirements prior to their communication to the
supplier.

7.6. Halliburton establishes and implements the inspection or other activities necessary for ensuring that
purchased product meets specified purchased requirements.

7.7. Where Halliburton or its customer intends to perform verification at the supplier's premises, the
organization states the intended verification arrangements and method of product release in the
purchasing information.

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8. Products/Services: Design, Development and Delivery Expectations

8.1. Halliburton establishes and maintains plans and procedures necessary to control the design of
products and services, the workplace, its processes and operating procedures. The approach for
managing the interfaces between the different groups involved with a design and development project
is identified to ensure effective communications.

8.2. Halliburton give specific considerations for inputs to its designs. These include:
• the adaptation to human capabilities and their aspects, in order to eliminate or reduce risks at
their source
• functional and performance requirements
• applicable statutory and regulatory requirements
• information derived from previous similar designs (where applicable)
• any other requirement essential for design and development

8.3. Halliburton plans and provides products and services under controlled conditions including, as
applicable: availability of information on characteristics of the product or service; availability of work
instructions; use of suitable equipment; availability and use of monitoring and measurement; and
implementation of release, delivery and post-delivery activities.

8.4. At suitable stages, planned and systematic reviews of design and development are performed for
adequacy and to ensure requirements are complete, unambiguous, and not in conflict with each
other. Participants in such reviews include representatives of the functions concerned with the design
and development stage(s) being reviewed.

8.5. Outputs of design and development are provided in a form that enables verification against the design
input and are approved prior to release. These outputs include:
• meeting input requirements for design and development
• providing appropriate information for purchasing, production and service provision
• containing or referencing product acceptance criteria
• specific characteristics of the product that are essential for its safe and proper use

8.6. Verification is performed in accordance with planned arrangements to ensure that the design and
development outputs meet design and development input requirements. Records of the results are
maintained.

8.7. Design and development validation is performed in accordance with planned arrangements to ensure
resulting product or service is capable of meeting the requirements for the specified application or
intended use, where known.

8.8. Design and development changes are identified and records maintained. Changes are reviewed,
verified and validated, as appropriate, and approved before implementation. Review of design and
development changes include evaluation of the effect of the changes on constituent parts and
products already delivered. Records of the results of the reviews, verifications, validations, and
reviews of changes and any necessary actions are maintained.

8.9. Halliburton validates any processes for products and services where the resulting output cannot be
verified by subsequent monitoring or measurement. This includes any processes where deficiencies
become apparent only after the product or service is in use or the service has been delivered.
Validation demonstrates the ability of these processes to achieve planned results.

8.10. Halliburton, where appropriate, identifies the product or service by suitable means throughout product
development. The organization identifies the product status with respect to monitoring and
measurement requirements and where traceability is a requirement, controls and records the unique
identification of the product.

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 8.11. Halliburton preserves the conformity of products or services during internal processing and delivery to
the intended destination. This preservation includes identification, handling, packaging, storage and
protection. Preservation also applies to the constituent parts of a product or service.

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9. Non-Conformities, Investigations and Analysis Expectations

9.1. Halliburton puts in place documented processes and procedures to ensure that product, equipment,
or material not conforming to requirements is identified and controlled to prevent its unintended use or
delivery, including the definition of controls, related responsibilities and authorities for dealing with
these non-conformances.

9.2. Halliburton maintains records of the nature of non-conformities and any subsequent actions taken,
including concessions obtained.

9.3. Halliburton puts in place processes to re-verify non-conforming product after it is corrected, and to
demonstrate conformity to the requirements. When non-conforming product is detected after delivery
or use has started, the organization takes action appropriate to the effects, or potential effects of the
non-conformity.

9.4. Halliburton implements and maintains procedures that define requirements for responsibility and
authority in handling the investigation of accidents, incidents, non-conformances, and operational
failures. Included in the requirements are:
• identifying and mitigating their impacts and consequences
• investigating and determining their causes, and taking appropriate actions to avoid recurrence
• evaluating the need for action(s) to prevent non-conformity(ies) and implementing appropriate
actions designed to avoid their occurrence
• recording the results and reviewing the effectiveness of corrective and preventive action(s) taken

Actions taken by the organization are appropriate to the magnitude of the problems and the impacts
encountered.

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10. Documents and Document Control Expectations

10.1. The HMS documentation in place or that may be put in place and maintained includes the following to
ensure the effective planning, operation and control of operating processes, including those that
relate to its significant aspects:
• Quality and HSE policies
• an integrated management system manual (this HMS manual)
• objectives and targets
• description of the scope of the HMS
• description of the main processes of the HMS and their interaction
• references to related documents, including records required by these expectations

10.2. Halliburton identifies and defines documentation including the policy, objectives, manuals, processes
and procedures to establish, implement and maintain the HMS, and to support their effective and
efficient use and control, maintains a Master Document List on Halworld or its descendants. All HMS
documentation is created, modified and approved as per approved processes.

10.3. Halliburton establishes, implements and maintains a procedure(s) to approve documents prior to
issue as follows:
• to review and update as necessary and re-approve documents
• to ensure that changes and the current revision status are identified
• to ensure that relevant versions are available
• to ensure that documents remain legible and identifiable
• to ensure that documents of external origin are identified and their distribution controlled
• to prevent use of obsolete documents
• to apply identification if they are retained for any purpose

10.4. Halliburton identifies records within relevant process documentation to provide evidence of conformity
to requirements and of the effective operation of the HMS.

10.5. Halliburton puts in place a documented procedure that defines the controls needed for the
identification, storage, protection, retrieval, retention time and disposition of records. Records are to
be maintained, remain legible, identifiable and retrievable.

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11. Assessment and Audit Expectations

11.1. Halliburton ensures that internal audits of the HMS are conducted at planned intervals, taking into
consideration performance, importance of the processes, the areas and operation(s) concerned and
the results of previous audits, to determine whether the HMS conforms to the requirements of this
Business Excellence Manual, and has been properly implemented and maintained.

11.2. Audit procedure(s) are established, implemented and maintained to include the following:
• address the responsibilities and requirements for planning and conducting audits
• determination of audit criteria, scope, frequency and methods
• ensure the audit and auditors are objective and impartial
• reporting results to appropriate management
• retaining associated audit records

11.3. The management responsible for the area audited:

• takes actions without undue delay to eliminate detected noncompliance’s and their causes
• verify actions taken
• reports verification results

11.4. Halliburton establishes, implements and maintains a procedure(s) for periodically evaluating
compliance with applicable legal requirements or other requirements to which it is subject. The
organization keeps records of the results of these periodic compliance evaluations.

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12. Management Review and Improvement Expectations

12.1. Halliburton continuously and systematically improves the effectiveness and efficiency of the HMS
through the use of the policies, objectives, audit results, analysis of data, corrective and preventive
actions and management reviews.

12.2. Halliburton puts in place documented improvement processes and procedures defining requirements
for:
• identifying and reviewing non-conformities or potential non-conformities (including customer
complaints)
• time for submission of plans addressing non-conformities
• determining the causes of non-conformities
• evaluating the need for actions to ensure that non-conformities do not recur
• determining and implementing actions needed
• recording the results of actions taken
• reviewing corrective actions taken
• verifying the effectiveness of actions taken

12.3. Halliburton management reviews the HMS at planned intervals no greater than once per year, to
ensure its continuing suitability, adequacy and effectiveness. This review will also assess
opportunities for improvement and the need for changes to the HMS, including the policy, objectives
and targets. Records of the management reviews are retained.
• Input to management reviews include:
ƒ results of internal and external audits
ƒ customer feedback
ƒ process performance to requirements
ƒ product conformity to requirements
ƒ evaluations of compliance with legal requirements and other requirements
ƒ communication(s) from external parties
ƒ overall performance of the organization
ƒ the extent to which objectives and targets have been met
ƒ status of corrective and preventive actions
ƒ follow-up actions from previous management reviews
ƒ recommendations for improvement
• Outputs from management reviews include:
ƒ decisions and actions related to improvement of the effectiveness and efficiency of the
HMS and its processes
ƒ improvement of product related to customer requirements
ƒ resource needs
ƒ changes to policy, objectives, targets as appropriate
ƒ changes to other elements of the HMS as appropriate, consistent with the commitment to
continual improvement

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Appendix A

TITLE: Linkage of Processes HALLIBURTON MANAGEMENT SYSTEM

Halliburton Document Number:
B.UNIT / S.SERVICE: REGION: FUNCTION: LOP-GL-HAL-000
Halliburton GLOBAL QUALITY MANAGEMENT
OWNER: APPROVED BY: JOB REVISION BY: REV. DATE: REV. NO: PAGE:
SECTION:
Andy Lane Madan Naidu Global Quality 26-Jun-07 G 1 OF 1

Obtain Customer Focus

Customer Manage Customer
Determine and Develop Market Innovation and
and other Global Solutions Commercialize Solutions
Relationships and
Stakeholder Satisfaction
Input

Value Creation Customer

Develop Solutions
and other
Completion & Production Stakeholder
Solutions Satisfaction
Design
Manufacture
and Deliver
Drilling & Evaluation
Procure
Develop
Solutions

Provide Direction, Management Review, Monitor, Measure, Analyze

Conduct Market and Performance and
Strategic Change Management
Business Environment Conformity; and Correct,
Planning and and Performance
Analysis Prevent or Improve
Prioritization Improvement

Ensure Performance Excellence

(Quality, Health, Safety, Environment, Sustainability)

Enable Service Delivery

Capital Real IT Knowledge

Personnel Security
Asset Estate Services & Development

Financial Service Legal Service Mergers & Acquisitions Joint Ventures & Partnerships

This top level Linkage of Processes provides an overview of the Halliburton Management System
process relationships and is the basis for more detailed documentation of process activities.

HMS Rev. - New - 062607 19 26.Jun.2007

Reviewed: David Sebastian Approved: Madan Naidu