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HO TRONG TUONG – AUTOMATIC ENGINEER

Excellent in:

Good at knowledge of automation system.


Problem solving ability, fast thinking and
flexibility.
Work with high sense of responsibility, motivate, able
to work on own initiative to tight deadlines
DOB: 30 March 1980
Mobile: 0927 161 161 Personal:
Add: 75 Vũ Ngọc Phan, Quận Đống
Đa, Hà Nội. Hobbies: doing charity, climbing high mountains,
Email: tunv@vnk.com.vn discovering, swimming, reading books.
Personality: act with integrity, competence and in an
ethical
manner with clients, colleagues, always willing to
study.

WORKING EXPERIENCE

FUJITSU COMPUTER PRODUCTS OF VIETNAM, INC


Fujitsu's brand promise - shaping tomorrow with you - is about shaping
the future of society and business.
Equipment Engineer (Oct 2012 – Dec 2014)
v Make plan / schedule to install new machine.
v Supported maker to install new machine, also repaired, maintained
machine.
v Make plan to improve machine to get maximum capacity.
v Ensure machine always running well.
v Make plan to repaired and maintained machine on periodical
maintenance.
v Make plan to assigned job for technician team.
v Make plan to training for technician team.
v Make daily, weekly, monthly, yearly report to manager.
v Make plan to purchase spare-part for repair and maintenance.
v Calculated and forecast budget on 2 term of 1 year.
v Supported and cooperated all department
v Machine managed: CNC-Drilling/Routing, Lamination-
DFR/Press/Deburr
(Hakuto/Shoda), Printing-Marking/Solder resist (Serial), Auto Exposure
(Adtech
Engineering), …
KARCHER VIETNAM CO., LIMITED
Karcher Vietnam is one of the leading Industrial Cleaning Equipment
Suppliers in
Vietnam and all over the world.
Service supervisor (Jan 2015 – At present)
v Support the service dealers by phone, mail, on site working.
v Provide the training when working on site together with dealers’
technicians
v Calculate, advise and check the minimum stock of spare parts at
dealers
v Check and advise the necessary tools (general and special
tools) for the dealer’s workshop and service van.
v Observe and contribute ideas to improve the procedures, process,
working
concept, working attitude, working method, facilities … for the dealers
(based on
Karcher standards).
v Plan and carry out audit for the service dealers.
v Support the customer by answering the customers’ questions
regarding the
products technical matters.
v Advise the customers in proper using of machines.
v Instruction and training for the end-user /customer for the complex
units.
v Carry out the checking, repair, installation, demo, training … at
the customer site.
v Being sales-active and can offer the customer with the service
contracts, accessories, detergents, wear and tear parts, consumables,
batteries and products
(indirectly) ….
v Cultivate the good relationships with the customers.
v Responsible for checking and giving the solutions for the customers’
machines
in Karcher workshop.
v Carry out the repair for the defective machines.
v Support or carry out the demonstration and using instruction
effectively.
v Control and manage the documentation concerning service and
technical
matters in the workshop.
v Check and repair on site as assigned.
v Advise the minimum stock of spare parts in workshop / Karcher
warehouse.
v Assist in setting up a service network in the whole country.
v Assist in ensuring all service points /centers meet the standards set
by KVN.
v Assist in preparation of setting up Karcher workshop in the near
future.
v Assist to Technical Manager to fulfill some duties of department
assigned by
Technical Manager.
OTHER EXPERIENCE

DAI PHUOC MECHANICAL COMPANY


Three - month periods of probation in the Dai Phuoc Mechanical Company.
Internership (May 2011 – Jul 2011)
v Maked electric cabinet follow drawings.
v Designed and installed electric controller for dying clothes system of
Samwoon
Company (Korean).

TTA GAS JOINT STOCK COMPANY


Part time (When I was a student) at the TTA GAS Joint Stock Company.
Operator and Maintenance (Jul 2011 – Feb 2012)
v Make electric cable for electric system of all factory.
v Supported maker to installed production system of anti-exploding gas
container with many international professors (USA, Germany, Swe-den).
v Supported maker to operated, repaired and maintained production system.

TOYOITEC VIETNAM COMPANY


Part time (When I was a student) at the TOYOITEC VN Company (SMT system)
Repair and maintenance (Mar 2012 – Oct 2012)
v Programmed operation for machine after got information about designed
products of
customer. Transfer to machine for running.
v Ensure machine running with short-time, got maximum capacity to
produced.
v Supported operator how to control machine, treat trouble shooting.
v Take part into maintenance team to improve, maintain machine.

EDUCATION & TRAINING

v Ton Duc Thang University – Automatic Engineer


Achievements: Rank: Good (Credit: 7.32/10), received Certificate of Faculty of Automatic
Engineering
Scholarship for excellent academic result, strong in volunteer programs: Blood
donation, Green summer campaign, Participating in teamwork courses and
seminars.
v Fujitsu product computers of Vietnam, Inc: Took part in numerous activities: Safety
Labour training annually, Fire safety system annually.
v Karcher Vietnam Co., Limited: Took part in numerous activities: Sale training
3times/year, Technical training 3times/year with expert foreigner.

SKILLS & COMPETENCIES

v Languages: Good command of English- TOEIC 570 Points.


v Computer skills: Professional user of Microsoft Office (Word, Excel, Power Point),
Softwares: Siemens
Step 7, GX Develop…, WinCC,…
v Soft Skills:
Ø Proactive, result-oriented with good communication, presentation, listening and
interpersonal skills
Ø Customer service oriented with attention to detail.
Ø Team/ individual working and quick learning ability.
Ø Excellent in seeking information skills relating to working.

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