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University of Nigeria

Research Publications
Author

ANI, Ozioma V.

PG/MBA/05/45093

Manpower Planning and Development in Nigeria


Title

Parastatals: A Case Study of Power Holding


Company of Nigeria, Enugu
Faculty

Business Administration
Department

Management
Date

February, 2007
Signature
MANPOWER PLANNING AND DEVELOPMENT I N NIGERIA
PARASTATALS: (A CASE STUDY OF POWER HOLDING
COMPANY OF NIGERIA, ENUGU).

A N 1 OZIOMA VIOLET

PG/MBA/05/45093

DEPARTMENT OF MANAGEMENT
FACULTY OF BUSINESS ADMINISTRATION.
UNIVERSITY OF NIGERIA
ENUGU CAMPUS.

FEBRUARY, 2007.
MANPOWER PLANNING AND DEVELOPMENT I N NIGERIA
PARASTATALS: (A CASE STUDY OF POWER HOLDING COMPANY
OF NIGERIA, ENUGU).

BY
A N 1 OZIOMA VIOLET
PG/M BA/O5/45093

A RESEARCH PROJECT SUBMITTED T O THE


DEPARTMENT OF MANAGEMENT
UNIVERSITY OF NIGERIA
ENUGU CAMPUS

I N PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE


AWARD OF MASTERS DEGREE I N BUSINESS
A D M I N I S T R A T I O N (MBA) I N MANAGEMENT
'

SUP€RVISOR
PROF. E.U.L. IMAGA

FEBRUARY, 2007.
MANPOWER PLANNING AND DEVELOPMENT I N NIGERIA
PARATATALS- A CASE STUDY OF POWER HOLDING
COMPANY OF NIGERIA, ENUGU.

BY
AN1 OZIOMA VIOLET
PG/MBA/05/45093

A RESEARCH PROJECT SUBMITTED TO THE

DEPARTMENT OF MANAGEMENT
UNIVERSITY OF NIGERIA
ENUGU CAMPUS

I N PARTIAL FULFILMNENT OF THE REQUIREMENT FOR


THE AWARD OF MASTER DEGREE I N BUSINESS
ADMINISTRATION (MBA) I N MANAGEMENT

SUPERVISOR

PROF. E.U: L. I M A G A

FEBRUARY, 2007.
TITLE PAGE

MANPOWER PLANNING AND DEVELOPMENT I N NIGERIA


PARATATALS- A CASE STUDY OF POWER HOLDING
COMPANY OF NIGERIA, ENUGU.
CERTIFICATION

I, AN1 O Z f O M A V, a post-graduate student of Department o f


Management, with Registration Number: PG/MBA/05/45093 has

satisf actori ly completed t h e requirements of the course and

research work f o r t h e award o f masters degree in Business

Administration (MBA) management.

The work embodied in this report is original and has not

been submitted in p a r t or f u l l for any other Diploma o r Degree o f

this or any other university.

Prof. E. L. ~ r n a g w Chief J.A. Eze


Project h p e r v i s o r Head of Department
DEDICATION
I dedicate this project t o God Almighty, without whom the

writing of this research project would not have been possible. To

him be all the thanks, praises, however, adoration and dominion

forever.
ACKNOWLEDGEMENT

I have incurred numerous debts o f gratitude t o many people

who have offered one help or the other f o r the success of this

research work. This work is conducted based on the fact that two

good heads are better than one. Hence. this piece of information

is a meeting point of diverse ideas, thoughts and data from

numerous sources.

Firstly, therefore, my sincere gratitude goes t o my able

supervisor. professor Imaga, who is the brain behind the

articulate and comprehensiveness of this research work. Moreso,

my profound gratitude goes t o the Assistant t o professor Imaga,

Mr. Gideon, who we fondly call "father". due to his fatherly care,

love and concern on our welfare and wellbeing. To him, I say may

he be richly rewarded by God Almighty.


Also, I will not fail t o mention my good friend Ijeorna

Okafor, who contributed her assistance in no little measure t o

see t o it that this research work is a reality.

My dearly beloved parents of blessed memory are fondly

remembered here as well; for their love and care. May their

gentle souls continue t o rest in God's bossom, till we meet t o part

no more. Indeed, they are a set that can never be seperated.

To the team of staff of the Afrihub Internet research

centre; U.N.E.C, I say thanks a millions for all your assistance and

patience.

Lastly, t o my loving, caring and understanding uncle, Engr.

Tony Akabagu, I say may God reward him richly f o r all his

financial and moral support. Indeed, he is a rare gem.


ABSTRACT

The growth and innovation in t h e field of science and

technology and t h e complex nature o f modern business

activities and the need f o r the expert handling of modern

equipment calls for urgent training and development of

organization's manpower resources in order t o meet these

challenges.

Today. we know t h a t our problem is not how t o avoid

change b u t how t o analyze t h e planning and development

opportunity and get ourselves equipped t o handle t h e increasing

complexity in manpower and management activities.

This research work undertook a survey of t h e manpower

planning and development policies and programme of t h e Power


Holding Company o f Nigeria, Enugu and found t h a t though

there exists an established policy and programmes, they are

however deficient in content and implementation. Based on this

findings, we suggested an immediate review of t h e training and

development policy and programme in order t o make it more

functional and adapted t o the present and future needs of t h e

organization's intended objectives.

I n carrying out t h e research, research questionnaires


were used. The analysis of t h e questionnaire was done based on

percentages; allowing t h e greater than or less than factor t o

inf hence t h e judgement either reinforced or nullified.


The work is divided into five chapters. The f i r s t chapter

contains t h e statement o f problems and t h e objectives of t h e

study. I n chapter two, relevant literature on manpower planning

and development problems and strategies were reviewed. I n

chapter three, t h e research methodology and sources o f data

are presented. Chapter four contains t h e presentation and

analysis of data. The f i f t h and last chapter contains summary

of t h e findings, conclusion and recommendations.


Title page .. ..
Certification ..
Dedication ..
Acknowledgement

Abstract .. ..
Table of contents

List of Tables ..
CHAPTER ONE
INTRODUCTION:
Background o f study

Statement of problem

Objectives of study ..

Theoretical foundations of t h e study

Research Questions .. .. ..
Scope o f t h e study .. .. ..
Limitations of t h e study .. ..
Significance of t h e study .. ..
Definition of terms and Acronyms

Reference
CHAPTER TWO
LITERATURE REVIEW: .. .. .. ..
Nature o f manpower .. .. .. .. ..
Originofmonpowerplonning .. .. ..
Sources of trained manpower in Nigeria ..
Manpower Planning .. .. .. .. ..
Manpower Analysis .. .. .. .. ..
Manpower Development .. .. .. ..
Aims and objectives for effective manpower

Planning and Development in an organization

Summary .. .. .. .. .. .. ..
Reference .. .. .. .. .. ..

CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY:
Research design

Sources of data

Location of study

Population of study

Sample size ..
Sample Technique

Instrumentat ion

Validity of Instrument .. .. .. .. .. .. 65
Reliability of t h e Instrument .. .. .. .. .. 67
Data collection .. .. .. .. .. .. .. .. 69
Instrument Return Rate .. .. .. .. .. .. 69
Reference .. ,. .. .. .. .. .. .. 72
CHAPTER FOUR
PRESENTATION, ANALYSIS AND INTERPRETATION OF

DATA .. .. .. .. .. .. .. .. .. 74
CHAPTER FIVE
SUMMARY, RECOMMENDATION AND CONCLUSION:
Summary of findings ., II I I I ( II I I ,, 81
Recommendations .. .. .. .. .. .. .. 83
Conclusion .. .. ...... .. ,. ., .. .. .. 88
Bibliography .. .. .. .. .. .. .. .. 89
xii

LIST OF TABLES

Population distribution/Grade of workers

Data distribution table .. .. .. ..


Training programme/opportunity . ..

Training programme/work performance o f s t a f f ..

Manpower designheeds of orgonisation .. ..

Manpower planning/organizations objectives ..


CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND AND NEED FOR THE STUDY

Contemporary thoughts on national development and growth

emphasized t h e need f o r training and retraining of t h e human

resources and potentials of any given political economy as a basic

correlate t o t h e attainment of full political and economic

independence of nations. The objectivity of t h i s assertion

becomes apparent when viewed against t h e background o f t h e

severe damages recked on t h e socio-political and economic

structure and integrity of most independent developing nations by

foreign interest acting under t h e pretension o f assisting them in

t h e i r development efforts.

According t o Dructer Peter, (1974:425) " t h e realization of

complete independence is theref ore a function of an effective

development strategies of efficient Utilization of a country's

potentials. Studies show t h a t most economies are blessed with


abundant natural resources. The lack in t h e basic technology f o r

transforming and maximizing t h e benefits o f these natural

endowment results from the underdevelopment of human

potentials. Studies show t h a t most economies are blessed with

abundant natural resources.

According t o Falayan Ojo; (198532) "Since Nigeria gained

her independent in 1960, we have been faced with t h e challenges

of providing adequate and effective manpower needs f o r t h e

management of our economic resources. Our inability t o provide

for t h e necessary manpower needs results in t h e inefficient and

under-utilization o f t h e abundant economic resources".

According t o Ademolakun, (1983:28), "Most organizations in

Nigeria especially t h e Power Holding Company of Nigeria are so

much concerned with t h e p r o f i t maximization motive of business

concerns t h a t they intend t o ignore t h e need f o r retraining t h e i r

workers in t h e light of current demands of t h e i r training

programme as waste rather than as an investment. They fail t o


see t h e desirability o f continuos retaining and development o f

their workers in order to promote the efficiency and

effectiveness of t h e i r organization. Consequently, instead of

growing, t h e business rather falls due t o much capital wasted.

According t o William Haimes, (1978:22) "Commenting on t h e

general poor development of Nigeria workers, observed t h a t

PWCN workers are under-used, under-employed, frustrated and

prevented from bringing t h e i r talents t o bear on t h e well being of

their employer organization and t h e nation a t large. The principal

motives is not t h e i r workers but t h e i r leader; t h e management.

This statement shows t h a t t h e country is blessed with manpower

resources with which t o develop but lacks in t h e e f f e c t i v e

utilization of t h i s potential f o r t h e transformation o f t h e natural

resources essentially because of t h e inadequate planning and

development of her manpower resources. Manpower planning and

development is recognized as p a r t o f f ft h e broad discipline o f

management development. Many scholars have reviewed and


interpreted it in varying ways, raising argument as t o i t s position

in an organization.

However, in spite o f all t h e e f f o r t put in t o ensure efficient

administration of these functions, Power Holding Company of

Nigeria still encountered problems with revenue collection;

Consequently they always end up realizing less than estimated.

Hence, t h e need f o r t h e study o f manpower planning and

development in Nigeria.

1.2 STATEMENT OF THE PROBLEM

According t o t h e PHCN news on t h e PHCN website:

page 1 of 7, for t h e fact t h a t t h e Power Holding


\I~\~~\~~.~~ICIIL'~LI~II.C~II~;

Company of Nigeria PIC is established t o carry on t h e business of

NEPA and fulfill all i t s obligations and functions as provided f o r in

the Electric Power Sector Reform A c t 2005, Vice President

Atiku Abubaka handed down this mandate May 3lSt, while

inaugurating t h e 6-man Board of Directors of t h e Power Holding

Company o f Nigeria PIC (PHCN) in Abuja.


He pointed out t h a t t h e A c t establishing t h e PHCN provides

t h a t all "NEPA's functions assets, liabilities and employees shall

be transferred t o t h e I n i t i a l Holding Company and successor

companies within one year on terms not less favourable than

those enjoyed by him immediately prior t o his transfer". Hence,

t h e following problems of man power planning and development in

PHCN (former NEPA) which necessitated my venturing into this

research study are analyzed below;

The power Holding Company of Nigeria Enugu has been

having & facing a lot of problems which it inherited from i t s

predecessor, t h e National Electric Power Authority (NEPA). Since

i t s inception in 2005 till date, t h e PHCN Enugu has had t o pass

through some difficulties, ranging from inefficient means o f

sourcing and utilizing i t s scarce resources f o r manpower planning

and development, to ineffective and inefficient manpower

development.
According t o Adedeji and Rowland (1970:lO). "The problem

o f National Electric Power Authority Enugu was finance". He

further stressed t h a t t h e r e has been shortage o f funds t o meet

t h e functions of NEPA Enugu, f o r which it was created t o carry

out. This same problem o f finance is still facing PHCN Enugu

today.

Moreso, Bokaji Adesanya (1987: 1-8), posits t h a t "another

problem facing NEPA, which is Power Holding Company o f Nigeria

today, was inability t o provide f o r t h e necessary manpower need,

which results in t h e inefficient and under-utilization o f t h e

abundant economic resources, for b e t t e r services.

Furthermore, another problem confronting PWCN which has

been a perennial problem is inadequate staffing. This is due t o

lack of funds, lack of promotional incentives and also t h e issue o f

victimization.

Another problem confronting PWCN-is project maximization

motive. The PHCN is so much concerned w i t h project


maximization business motive, t h a t it tends t o ignore the need

for training and retraining of t h e i r workers. This is because they

see embarking upon such laudable venture in t h e light of wastage

o f financial and material resources, rather than as an investment.

F o r t h i s reason, Dosumu (1985:10), made an assertion t h a t

"lack of adequate funds and lack o f appropriate management

directives have been responsible f o r t h e continued NEPA

ineffective and inefficient operations; of which PHCN Enugu is

still towing t h e same line.

Conclusively, t h e services of PHCN Enugu have been

suffering from brain drain as highly dedicated and experienced

staff of this significant parastatal leave t h e organization due t o

lack of the needed incentives for b e t t e r performance.

1.3 OBJECTIVES OF THE STUDY

The decision t o research on this field of human planning and

development results from my interest in t h e area o f manpower

planning and development as it occupies a strategic position in t h e


effective and efficient realization of organization's goals. Apart

from giving t h e reader a general idea o f what manpower planning

and development entails, this study is designed t o examine and

clarify t h e following issues:

To study the manpower planning and development

programme of PHCN.

To determine t h e impact of t h i s programme on workers

performance.

To identify t h e problem which affect t h e successful

implementation of the programme and achievement o f t h e

desired result.

THEORETICAL FOUNDATION OF THE STUDY

GEOGOPLOVS PATH THEORY

This theory is chosen because it states t h a t an employee

will behave in a way t h a t will make him t o attain a valued, desired

goal. This will t o a large extent create'tension, which employee

t r y t o reduce by his behaviour. The employee will focus on goal

S
availability, goal value and perceived effort. This happens when a

worker sees high productivity as a path leading t o t h e attainment

o f one o r more o f his personal goals. Thus. he puts in more e f f o r t

and t r i e s t o improve so as t o contribute more t o t h e organization

and gain materially through attracting promotion and financial

benefits t o himself.

I n Power Holding Company o f Nigeria, Enugu, o f t e n times,

many of the employees do t h e i r best t o source fund. Some of t h e

field workers o f t h e Power Holding Company of Nigeria go out on

fieldwork t o t h e i r debtors; those who pay disconnection fees t o

t h e PHCN and c~ t h e rfees payable. The problem is t h a t a f t e r

generat ing o r col lecting these fees, t h e controllers of t h e Power

Holding Company of Nigeria channel t h e resources generated t o

inappropriate quarters, thus destroying t h e economic lifeline o f

the PHCN. They keep both t h e revenue generated by t h e PHCN

together with the money allocated t o them by federal

government, t o themselves
The executives o f Power Holding Company of Nigeria, Enugu

are saddled with t h e responsibility of maintaining and protecting

t h e electrification in some rural and urban areas. They are also

supposed t o award rural and urban electrification t o those areas

where it is lacking, instead they leave it t o t h e community t o

source for it.

Thus, the problem of Power Holding Company of Nigeria,

Enugu, on finance is t h a t of mismanagement. they manage t o get

more than half of t h e finance needs f o r t h e upkeep of t h e

organization but is not utilized properly.

1.5 RESEARCH QUESTION

The research questions will be developed by t h e researcher

for t h e purpose of getting information f o r t h i s study:

Research question 1.

Wow does your organization make provision f o r the training

and development of 'her employees?


Research question 2.

How is t h e manpower planning and development programme

offered by t h e PHCN, Enugu help t o improve work performance

o f i t s workers?

Research question 3.

How does t h e design of t h e planning and development

programme in PHCN Enugu meet t h e current and potential f u t u r e

needs of t h e organization?

Research question 4.

tiow does t h e good and well implemented manpower planning

and development programme in PHCN, Enugu Contribute t o t h e

attainment of organization's objectives?

1.6 SCOPE OF THE STUDY

This work is a case study of Power Holding Company o f

Nigeria. Enugu, Enugu State.

The study covers manpower planning and development. I t is

an extensive topic, which will require a comprehensive research t o


enable an individual all t h e necessary details, and complexities

involved in it.

Therefore, t h e researcher has decided t o r e s t r i c t this

study t o dwell on manpower planning and development problem

inhibiting t h e overall performance o f t h e workers in Power

Holding Company o f Nigeria. Enugu.

Apart from the related literature where general

consideration was given t o t h e topic. the actual field study was

based purely on t h e experience of manpower (employee) planning

and development activities of Power Holding Company o f Nigeria,

Enugu.

The researcher would make use o f questionnaire t o collect

information f o r t h e study. The questions would be structured in a

way t h a t it would give room f o r close and open-ended answers.

1.7 LIMITATION OF THE STUDY

I n conduction t h i s study, t h e researcher is likely t o

encounter some constraints. In carrying out t h i s study, t h e


research was subjected t o a stipulated time limit within which

t h e study is supposed t o end. The time which was given t o t h e

researcher and other pressing academic work as a Part-Time

student of t h i s department is not enough. This research work

needed more time than t h a t which was given full research work.

The researcher found it difficult t o get t h e co-operation of

t h e workers. The researcher was not exposed t o information and

data due t o negative attitude o f t h e workers who refused t o

provide ceriain document, which t h e researcher needed, for this

study.

1.8 SIGNIFICANCE OF THE STUDY

I n Power Holding Company of Nigeria today, efficiency and

effectiveness cannot be over looked o r side tracked. This is

because Manpower Planning and development have been a problem.

This research work is being carried out t o assist in proffering

solutions t o t h e problems.
The study would be o f particular significance t o researchers

and especially t o students of business administration and

management who would want t o delve into such a study o r even

similar studies in t h e future. I t would help researchers t o know

t h e areas o f t h e problems t h a t have been covered and areas not

covered, so t h a t they would know where t o s t a r t from, in

subsequent research work.

This study will be of great significance in t h e f o llowing

ways: -

I t will help t h e finance s t a f f of t h e Power Holding Company

of Nigeria, Enugu, t o efficiently carryout t h e i r functions.

The problems hindering the manpower resources o f t h e

Power Holding Company of Nigeria, Enugu under study will

be identified,

Other organizations and other researchers will also benefit

from t h e study by adopting t h e retommendations offered.

D E F I N I T I O N OF TERMS AND ACRONYMS


MANPOWER

For t h e purpose of this work, manpower means management,

scientific, engineering, technical, craftsman and other skills which

are employed in creating, designing, developing, organizing.

managing and operating productive and service enterprise and

economic institution.

PLANNING

I t is t h e establishment of goals, policies, and procedures

for a social o r economic unit.

MANPOWER PLANNING

Manpower planning helps provide adequate human resources

t o achieve organization objectives.

DEVELOPMENT

This is t h e process o f increasing t h e knowledge, t h e skills

and capacities of t h e people in t h e society, in economic terms or

in terms of administration.
MANPOWER DEVELOPMENT

I t is t h e accumulation of human capital and i t s effective

investment in t h e development of an economy o r an increase in

prof it o r more result oriented of an organization.

PARASTATAL

An organization o r authority set up o r sponsored by t h e

government o r s t a t e and serve t h e government o r s t a t e in an

auxiliary capacity.
REFERENCE

Adedeji. Adebayo and Rowland. Laurence (1970), "Principles o f

Personnel Manaqement" 5'h Edition (New

York; McGraw Will Book Company)

Ademolekun. Ladipo. (1983), Public Administration A Niqeria -

and Comparative Perspective, (London:

Lonman Group Limited).

Bokaji. Adesanya (1986), Personnel Manaqement, the

Manaqement of people a t work. 4th edition

(Ibadan; Oxford University Press).

Dosumn Olayemi. (1986),Personnel Manaqement Ibadan; Government

Printer).

Drucker, Peter, (1974) "Management-ta ke, _R_esponsibilities

Practical 3rd Edition (London; Macmillon Press)


Falayan, Ojo. (1985). Manpower Require-ment f o r

Niqeria's Industrial Development;

(Lagos; Logos University Press).

Haines, William (1980). Manaqernent E f f e c t i v e Parl

(London: Pan Book Limited)

Hicks. Herbert Ray, Gullet, (1975). Orqanization: Theory and

Behaviour, (Singapore: McGraw Hill Book

Company).
CHAPTER TWO

LITERATURE REVIEW

2.1 NATURE OF MANPOWER

The centrality and t h e importance o f Manpower t o a nation

or t o an organization cannot be over emphasized. I t is in

recognition of t h i s importance t h a t t h e late United States

President John F. Kennedy in his f i r s t Manpower report, stated,

"Manpower is t h e basic resources. I t in t h e undependable means

o f converting other resources t o mankind uses and benefits. Wow

well we develop and employ human fundamental in deciding how

much we would accomplish as a nation. The manner in which we do

so well profoundly determine t h e kind of nation we become" in

effect John F. Kennedy is saying t h a t Manpower id fundamental

t o t h e development o f any nation o r organization.

According t o William L Dejon (1978:268) stated t h a t

"selecting t h e most suitable resources is important, t h e r i g h t

plant machinery and equipment, t h e r i g h t tools, b u t selecting t h e


right people t o do each task id of over riding importance". Even

t h e most e f f i c i e n t machinery in t h e world will not produce a t a

maximum unless t h e people who operates it perform a t t h e i r best,

and most importantly are motivated t o make t h e i r equipment

produce efficiently. According t o Dejon, if t h e skill and will are

properly applied, wonderful things can happen.

Harbison (1962:lO) argue in t h e same line when he said t h a t

manpower is t h e human resource; not capital, not income nor

material, resources, constitute t h e ultimate basis f o r t h e wealth

of a nation. I n effect Harbison regarded a nation manpower as

constituting i t s wealth.

According t o J. Vetter (1967:126) in his argument or

development and management of human resources contended t h a t

"human resource is an asset, which enables an enterprise t o

distinguish itself in performance from other enterprises. Human

resources are more t h a t current resources used in the production

process. I t has a long economic lie, which deserves t h e same


planning attention given t o other assets with long lives. Actions

taken today in human resources areas influence t h e quantity and

quality of the company's human resources.

According t o Ojo (1985;39) defines manpower as a

managerial scientific, engineering, technical, craftsman and other

skills which are employed in creating, designing and developing

organization and in managing and operating productive and service

enterprises and economic institutions.

I n effect, manpower is power, humanity, society with all of

its aspirations, needs and capacities has more than ordinary

wealth. Manpower considered as an economic resources

represents t h e aggregate of skills, and a t t i t u d e resulting f r o m

education plus training t h a t equips a labour f o r c e with t h e

capacity, t o plan, organize and carryout economic processes, when

properly allocated. Manpower is t h e "human capital that must be

matched with other forms of capital i n a continuos process o f

allocation between alternative uses.


Dr. 5 . A . Olaiyas (1988:9) in his attempt t o emphasis t h e

importance of manpower in t h e organization has t h i s t o say t h a t

"organization are faced with t h e growing need f o r b e t t e r

prepared human resources relevant t o i t s need for efficient and

effective performance of i t s task t o achieve increased

productivity. This depicts t h a t increase in productivity is a

products of planned and developed manpower in t h e organization.

Therefore, in forecasting t h e future needs of an organization,

manpower needs should feature prominently in t h e short and long

range planning.

Throughout t h e world, trained and experience manpower is

critical t o t h e survival and f u t u r e development o f an organization

or a nation. It is new self-evidence t h a t t h e difference in

.- performance between countries and competitive advantage of

business enterprises, r e s t not so much on t h e supply of natural

resources o r even technological proceds, but on t h e ability o f


< t h e i r efficient people t o manager these resources and t o utilize

new technology through efficient and innovative organization.

However, due t o t h e act t h a t manpower supply is scarce

than t h e demands, t h e r e is t h e need f o r an efficient and

effective manpower planning programme. Zsbcrnr


m-m?
2.2 O R I G I N OF MANPOWER PLANNING 'JlrYsk&p

The history o f manpower planning can be traced t o t h e end

o f t h e second world war when t h e United States and some

European Countries in order t o anticipate and overcome labour

shortages in certain occupations and areas embarked on

manpower planning programmes. As systematic national

development planning become a strategic instrument aimed

principally a t accelerating economic growth, in t h e developing

countries. t h e scarcity o f skilled labour t o execute development

programme become evident and a resort t o manpower planning

was inevitable. However. in most countfies, manpower planning is

t o a large extent restricted t o planning for high level personnel.


Despite t h e f a c t t h a t most manpower planning studies vary

in research procedure and emphasis, they are all focussed on

programming education t o serve economic purposes. Manpower

planning tackles such problems as t h e determinants o f t h e

demand f o r human skills, and t h e factors t h a t a f f e c t s changes in

t h e demand f o r and supply of skills over time. It also embraces

t h e analysis. An inventory o f available manpower is taken, while

t h e demand f o r skills is determined in order t o know t h e areas

where shortages o r surpluses exist.

However, t h e origin o f manpower planning in Nigeria is dated

back t o Harbison's (1960:25) projection f o r t h e country's high

level manpower needs f o r t h e period 1260-70. Nigeria needed a t

least 31,000 people in t h e senior category in an organization

manpower, in t h e t e n years period. Warbison recommended t h a t

20,000 of these should hove university education o r i t s

equivalent, thus putting the demand a t 2;000 graduates annually.

21
I n addition, Harbison (1960:lO) seriously recommended t h a t

Nigeria should establish appropriate organizational arrangements

f o r t h e purpose of assessing manpower needs and formulating

programmes f o r e f f e c t i v e manpower development throughout t h e

country on a continuos basis. The commission viewed t h i s as i t s

central recommendation, noting 'that most critical economic

factors in Nigeria's development were capital and high level

manpower. Hence. planning development is an integral and

indispensable p a r t of general planning f o r economic planning and

development.

SOURCES OF TRAINED MANPOWER IN NIGERIA

Many institutions are associated w i t h manpower training and

development in Nigeria and these include Universities.

Polytechnics, and Colleges of Technology, government agencies

such as the Nigeria I n s t i t u t e of Management (NIM), Industrial

Training Found (ITF), Centre f o r ~ a n a ~ e m e nDevelopment


t
(CMD), Administrative Staff College of Nigeria (ASCON), t o

mention a few.

Privately owned management consulting firms also engage in

training programmes for various cadres of manpower. The

recognition o f universities as t h e main source of trained

manpower can explain t h e sudden upsurge in numbers, from six in

1972-73 t o t h i r t e e n in 1977-78 and twenty in 1981, and many

more springing up including s t a t e universities, vitally in every

state now. There is a similar proliferation of polytechnics and

colleges of technology and these institutions are charged with

t h e responsibility f o r producing both intermediate and high level

technical manpower. The question t h a t comes t o mind readily is

whether adequate measures have been taken t o balance t h e

ratios of professionals in relation t o technical experts and t h e

supporting skilled labour needed t o make t h e f i r s t two stratas

function effectively. while our techndlogical universities are

established t o t r a i n engineers, architects, food technologist etc,


t h e liberal institutions are expected t o produce managers,

business educators and social scientists.

Ideally such a measure should produce t h e desired

manpower needed f o r t h e economy, b u t t h e inconsistencies or

non-existence o f articulated education polices t o t h e needs of

industry has led t o situations where development projects have

always suffered f r o m gross inadequacy o f required skilled labour.

Further more, our institutions lack adequate training facilit ies.

The social t r e n d f o r people t o hold jobs outside t h e i r discip line

also remain a f a c t o r t h a t further poses a problem t o manpower

planning and development in Nigeria as statistics available on

employment f o r occupational category seem doubtful.

2.3 MANPOWER PLANNING

PLANNING: According to Peter Ward (1979:143)

,Planning is an organization wide phenomenon ranging from

corporate planning, resources plannirig t o t h e day t o day

operational planning of an organization. I t is a management action

7
'
he said, t o keep t h e organization on course while striving t o

realize t h e corporate objective.

According to Mcbeath (1978:242), planning is the

foundation of all continuing successful organizations. The

organization t h a t knows where i t is going is prepared f o r all

eventualities and what controls i t s course against t h i s background

is most likely t o produce consistently good result in all i t s

activities. I t is futuristic but highly based on t h e extrapolation

of current operational environmental mix and trends. According

t o Bowey (1981:206), planning is founded on what exists, and

develops what it expected t o exist. I t establishes a set o f

assumptions and intentions based on all those factors t h a t may

influence t h e way in which t h e organization,^ basic objective may

be attained o r even influence t h e form of t h e basic objective

themselves.

John Hunt (1981:147) in his book managing people a t work, a

manager guides t h e behoviour in organization, s t a t e t h a t planning

28
means foresight plus action t o make things come out t o our

advantage.

Planning allows us t o design f o r an uncertain f u t u r e with

some assurance of achieving our goals. Planning is setting

objectives, deriving means t o those ends, harnessing e f f o r t s , and

systematically feeding back against expectation.

Coming nearer home, Ubeku A.K (1975:147) ,emphasized t h e

futuristic perspective o f planning.Forward looking h e said, should

be t h e rule in every aspect of running a business and t h i s is even

more important when a talk about adequate manpower and t h e

r i g h t types of manpower in a country like Nigeria where both

managerial and technical skills are few is concerned. To ensure

the optimum use of human resource currently employed and

provide f o r t h e future manpower needs of an organization,

planning and development must be undertaken.


MANPOWER PLANNING

As a m a t t e r o f course, one definition of manpower planning

will be t h e marriage o f t h e definition of manpower t o t h e

definition o f planning as given above.

Manpower planning s t r i c t l y defined in the view of Angela

Bowey (1972248) is t h e activity of management, which is aimed

a t coordinating the requirement f o r and availability of different

types o f employees. Usually t h i s involves ensuring t h a t t h e firm

has enough of t h e r i g h t kind of labour a t such time as i t is

needed. Ubeku (1975:147) stresses this f u r t h e r by adding t h a t

manpower planning covers more than simply planning t h e f u t u r e

manpower requirements, it should be concerned with t h e manning

of planned and evolutionary organization structures.

EARLY DEVELOPMENT I N MANPOWER PLANNING

The initial work in t h e area of manpower management is

concentrated on the problem of effective utilization as embodied

in t h e seminal work of the classical school o f scientific

30
management, most notable o f whom were Henry Fayol (1841-1925)

and F.W. Taylor (1856-1915). Later, study of manpower focussed

on t h e behaviour o f individual and individuals in-group. This was a

follow up t o t h e Human Relations School of which Elton Mayor is

regard as t h e founder. Highly motivated individual is said t o make

greater contribution to the organization,^ effectiveness.

However, t h e late 1960 sow t h e permutation into a coherent and

systematic framework o f many o f these d i f f e r e n t approaches and

added t h e techniques of quantification developed by operational

researchers and statisticians. According t o Bennison and casson,

(1967:462), t h e banner headline of "Manpower Planning" was given

t o t h e framework involving t h r e e sequential steps namely;

1. "Estimate t h e organization's future manpower needs ...............

a t all levels in t h e organization"

2. "The means by which t h e organization will meet these needs

is now examined. I n order words bow is t h e manpower t o be

supplied?"
3. "The gap between the needs and t h e supply should now be

evident. Where t h e r e are insufficient people o f the

required ability t o fill promotions, other sources o f

manpower must be investigated.

The novel and an essential p a r t o f t h i s coherent and

systematic framework was t h e statistical methods t o assist t h e

organization quantify. t h e supply of manpower.

According t o Bewey (1974:95), with due respect f o r other

parameters of manpower planning, statistical techniques, helped

in t h e calculation before hand. "rates of wastage, and rates of

transference and promotion which are incorporated into a

numerical, and often, a computerized model and predictions made

about required rates of recruitment". I n t h e same view, Bennision

and Casson said, market, linear and renewal programming models

were designed t o help understand and predict t h e interrelated

movement of employees by promotion, Fecruitment, transfer and

wastage within, t o and from an organization on t h e demand side.


Considerable use was made o f statistical methods t o help in

predication of t h e mix of skills and t h e number of people t h a t an

organization is likely t o need t o meet business situation. Some of

t h e statistical methods introduced includes, t r e n d analysis, time

series analysis, input and output analysis, and Box-Yenku model.

80x and Yenku (1964:105), us was recorded in most literature o f

the 1960s. these models were portrayed as being helpful in

forecasting f u t u r e numbers, between what would have been

purely mathematical and narrative per se.

2.4 MANPOWER ANALYSIS

t h e aims of manpower planning are t o be realized, t h e


If

aims both t o ensure optimal utilization o f existing manpower and

that of provision of t h e future manpower need of the

organization, must be undertaken. According t o Ubeku, (1975:147)

,manpower analysis is a major activity in manpower planning and

development. He identified two successive levels a t which such

should be undertaken. The f i r s t level is concerned with

33
t h e detailed manpower, inventory of all types and levels

(unskilled, skilled, supervisory and managerial), o f all employees

throughout t h e period of t h e manpower plan. That is, analysis is

aimed a t establishing current manpower position. The second level

is concerned with t h e manpower supplies, t h a t is, having decided

on what you want, you now want t o find out f r o m what sources you

can get, t h e r i g h t type o f people t o meet t h e requirements. From

t h e two levels of t h e demand and supply analysis, Bowey, however

believed t h a t manpower analysis can be sub-divided into t h r e e

broad categories, w i t h each category requiring a slightly

different method of analysis. First is t h e assessment of f u t u r e

requirement f o r labour. Second is t h e assessment of the

organization's likely ability t o retain t h e labour it has a t present

and t h e calculations of t h e optimum rates of replacement of t h e

employees. Coupled with this, as t h e case may be, is t h e

organization's ability not to retain" i t s labour if future

requirements are likely t o be less than present ones. Third is t h e

i4
production o f t h e organization's likely ability t o acquire o r a t t r a c t

labour o f d i f f e r e n t kinds (formulate unskilled and skilled labour

etc). These t h r e e categories of analysis are t o reveal jobs

available, employed hands currently on the jobs and e f f o r t s being

made% continue t o fill the f u t u r e requirements coupled with

labour retention power. Also, in other t o determine t h e size and

make-up of t h e retained labour force, they also indicate t h e

amount of labour, which needs t o be recruited f o r t h e future

labour force. If
acquisition ability is also included, this gives t h e

details of t h e size, type and sources of t h e future labour force.

Manpower Planning provides a logistic support t o corporate

planning, since it is derived from t h e corporate plan. A balanced

manpower planning and development programme will contain t h e

following aspects namely: recruitment, deployment, motivation

education, training, utilization and stabilization. The extent of

t h e comprehensiveness of t h e manpower planning determine t h e


development strategies and optimum utilization of human

resources.

According t o Bowey, (1974206). and in Blunt and Popoola,

(1985:165), manpower planning is t h e activity of management

which is aimed a t co-ordinating t h e requirements f o r , and t h e

availability of, d i f f e r e n t types o f employees. He maintained t h a t

this will ensure t h e firm having enough of t h e r i g h t kind of labour

a t such times as it is needed. It may involve adjusting the

requirement t o t h e available supply. He f u r t h e r contended t h a t in

drawing up his plan, t h e manpower planner will need t o obtain

judgement from and seek t h e advice of a wide variety of

personnel namely. marketing experts, policy makers, industrial

relations officers, economists, and most o f all, t h e managers o f

individual departments within the organization. He listed

circumstances which can give rise t o t h e need f o r manpower

planning in almost any organization. They"inc1ude:-


The opening o r closure of a section, department o r site.

Organizational growth or contraction;

t h e imminent retirement o f a large proportion o f t h e labour

force.

The introduction of new production method o r technology;

The design of large numbers of jobs;

The re-organization of departments o r sections.

The need f o r large number of employees, with scarce or

unusual skills.

Hughes, (1976:39), and also Blunt and popoola, (1985:165)

,pointed out t h a t manpower planning incorporated "all of t h e

various concerns of personnel management namely recruitment,

training, career development, pay and productivity". Here

manpower planning is associated with t h e managing and developing

of human resource.
McBeath (1978:242) maintained t h a t manpower planning

follows on f r o m t h e establishment o f t h e assumptions in t h e

business plan.

According t o him, once we know t h e rough level of sales

volume and mix, t h e manufacturing schedules required, and t h e

research and development programmes, we are well on t h e way t o

applying our manning standards t o establish t h e mnapower

requirements t h a t go with t h e assumed levels of activity. We

concluded by asserting t h a t manpower planning cannot logically

exist in isolation. I t is a p a r t of t h e whole process o f management

planning activity concerned with planning t h e requirement and

supply of t h e company's human resources, as distinct f r o m

financial resources, plant and equipment. I n terms o f t h e

property of t h e company, certainly t h e most easily lost o r

misused, and needed careful planning, Manpower planning in

McBeathts view must be drown from t h e coporate goals of t h e

organization. I n t h e same perspective, John B. Miner and Mary a

3S
Miner, (1977:137) described manpower planning as a process

which seeks t o ensure t h a t t h e r i g h t number and kinds o f people

will be a t t h e r i g h t places, a t t h e r i g h t time in t h e future, capable

of doing t h e -things which are needed so t h a t t h e organization can

continue t o achieve i t s goals.

The above view is also acknowledged by Ubeku when he

argued t h a t the manpower requirements of any organization have

t o be related t o the objectives of t h a t organization.

According t o Aderemo (1980:5-26), Human Resources

planning is "the systematic analysis of t h e country's manpower

resources, t h e constriction of a forecast of i t s future manpower

requirements f r o m t h e base, with special emphasis on t h e

efficient manpower utilization, necessary t o ensure t h a t t h e

manpower supply will match t h e forecast requirements". Emphasis

here is on t h e utilization of manpower, which is central t o any

human resources planning.


However, Pattern, (1950673) examined human resources

planning on economic point o f view when he asserted t h a t "Human

resources planning is a process by which a firm ensures t h a t it

has t h e r i g h t time doing things f o r which they are economically

most useful".

I n addition Flippo, (1980246) asserted t h a t t h e purpose of

human resources planning is t o ensure t h a t a certain desired

number of persons with t h e correct skill will be available a t some

specific time in the future.

From t h e above contributions, it can be said t h a t an

organization with an effective and efficient manpower planning

need, can adapt easily t o unforeseen circumstances as they arise,

in t h e pursuit of t h e corporate goal.

2.5 MANPOWER DEVELOPMENT

This is p a r t and parcel o f the manpower planning

programme, however, the need for t h e development of indigenous

manpower has long been recognized i n Nigeria. Such recognition


was reflected in t h e establishment of institutions such as: Centre

f o r management Development (CMD), t h e Industrial Training Fund

(ITF), Administrative S t a f f College o f Nigeria (ASCON), National

Institute f o r Policy and Strategic Studies (NIPSS), the

Industrial Development Centre (IDC), etc. The appointment of

the Ashby Commission, (1960:12), as one of t h e attainment of

political independence t o asses t h e need f o r conscious human

resources development policy, indicated t h e importance attached

t o manpower development.

Manpower development according t o Udo-Aka, (1989:36) is

t h e systematic education and training of people in various skills

which are necessary f o r effective contribution t o increase

national o r organizational productivity. Manpower development in

this regard, he argued can take a variety of forms which include

formal education, on t h e job training, in service programme of

formal training, apprenticeship / vocdtional schemes and p a r t

time adult education programme. These activities can be carried


out through t h e universities, government sponsored manpower

development organizations, private consulting/training firms,

major industrial/commercial firms etc. Other manpower

development institutions established by government f o r t h e

continuing education and training of people which include: CMD,

ASCON, NIPPS, I D C etc. I n effect Udo-Aka, (1959-36). see

manpower development as t h e acquisition of t h e necessary skills

f o r t h e enhancement o f job performance.

Flippo, (1980:246), acknowledged this view, when he said

that manpower development include both training t o increase skill

in performing specific j o b and education t o increase general

knowledge and understanding of our total environment. According

t o Flippo, planned development programme will r e t u r n values t o

t h e organization in terms of increased productivity, heightened

morale, reduced costs, and greater organizational stability and

flexibility t o adapt t o changing external requirement. As it has

been noted some where in t h i s work, t h a t t h e influence o f


external events on manpower forecasting is f a r reaching. Plans

should therefore be made somehow flexible in anticipation of t h e

intervening events.

Edwin Flippo, (1980:246), stated that manpower

development could essentially be carried out "on-the-job" or "off-

the-job' basis. According t o him "on-the-job" development method

includes:-

1. Experience, coaching, understanding;

2. Position, rotation;

3. Special projects and task forces;

4. Committee assignment;

5. Selective reading;

Off-the-job development method includes:-

.- 1. Specialclas~e~;

2. Role playing;

3. Sensitivity training;

4. Stimulation
5. Conference training

6. Multiple management;

7. Special training.

Reacting on which o f t h e two methods are t o be adapted.

Allan Mumford believes t h a t "development off-the-job" can be

more economical and effective. Many management scholars

however had contrary views. DS. Beech, (1975:359) suggested

t h a t internal courses which have t h e advantages of dealing

directly and specifically, with t h e company's problems should be

adopted.

On-the-job development method could be an ideal method

for training young executives. Here managers in positions of

responsibility t r a i n t h e i r immediate subordinate so t h a t t h e later

develop t h e potentialities with which t o do t h e job when they ore

promoted t o higher levels of management. Under t h i s method, t h e

trainees learn by observation and experiment. Ejiofor, (1981:130),


posits t h a t t h i s type o f programme is called, t h e "watch the-

master perform" type o f programme.

Though t h e basic principles of teaching are applicable t o

both training as contrasted with another, still it is important t o

be aware of t h e training systems t h a t are available and used in

business.

I n t h e operative area. Edwin Floppi. (1971:219),stated four

training systems t h a t can be adopted. They are:-

I. On-the-job training

..
It. Vestibule school

...
Ill. Apprenticeship

iv. Special courses.

On-the-job development could be used in employee training

f o r jobs t h a t can be learned in a relatively short period o f time.

The system places t h e primary burden upon t h e immediate

supervisors o r his selected representatives. The reason f o r t h e

popularity of this programme includes that most of t h e jobs in

45
industries are o f t h e type t h a t can be learned in a relatively

short period o f time and no elaborate programme is necessary as

f a r as subject content is concerned. On-the-job training also has

t h e advantages of simplicity, because t h e r e is no division of

responsibility between training department on a line supervision.

I t also has t h e advantage of motivating t h e trainees t o learn. The

economy is sometimes false, however, particularly if t h e line

supervisor:

1. Does not know how t o train subordinates.

2. Does not appropriate t h e importance of adequate training

or,

3. Does not have time t o train properly.

Vestibule schools are malleable t o t h e same general type of

training problem that is operated as a specialized endeavor by

t h e personnel department. It usually trains f o r t h e same type of

job as on-the-job. This work of the semi-skilled machine can be

defined in terms of t h e law of functional growth.


When t h e amount o f training t h a t has t o be done exceeds

the capacity o f t h e line supervisor, a portion of this training is

evolved from t h e line and assigned t o staff through a vestibule

school. When t h e job is too great, t h e foreman can no longer cope

with on-the-job technique and still fulfill his other

responsibilities o f production, quality house keeping etc. A major

set back in t h e use of this method is t h a t it may create a line

staff difficulties.

The advantages of using t h e vestibule school system are t h e

advantages of specialization. The instructor, a specialist, should

be more skilled a t teaching. The student avoids t h e confusion and

pressure o f t h e work situation and thus, is able t o concentrate on

learning. He can also often attain a given level o f sill more quickly

in t h e specialized learning situation. Just as specialization has

advantages, so does it create difficulties. As noted above, t h e

splitting of responsibilities leads t o orghnizational problem. This

type of schooling is limited t o jobs t h a t utilize equipment which


can be duplicated without excessive investment. A fina

disadvantage is t h a t t h e training situation is some what artificial

though it may facilitate learning, may also inhi bit adjustment

when t h e employee is placed on t h e job.

The third system of training, apprenticeship programme, is

designed from a higher level of sill. Apprenticeship programme

tends towards more education than on-the-job training o r

vestibule school, in t h a t knowledge and skill in doing a c r a f t or a

series of related jobs ore involved. The usual apprenticeship

programme combines on-the-job training and experiment with

classroom instruction in particular subjects. Apprenticeship

programme in business, are largely, established by t h e individual

firm. The f i r m may however wish t o register i t s programme with

the state regulations, with the federal committee on

apprenticeship. An advantage of registering is that the

apprentices will vhiue t h e programme moye highly, knowing t h a t it

will be recognized outside of t h e particular company t h a t


established it. A disadvantage of registration is t h a t t h e firm

must submit t o certain checks and inspections by t h e s t a t e or

local apprenticeship council, t o ensure t h a t minimum standards

are met. Outside standards impose some inflexibility.

The last system o f operative training may be classified as

some education r a t h e r than training. Yet special courses such as

shop mathematics o r blueprint reading cannot be labeled as

general education and can be directly related t o a person's

particular job.

There could not exist any best combination o f manpower

development method. Each organization must design i t s own

particular programme t o suit the climate o f the firm, t h e

organizational level f o r which development is required, t h e

particular characteristics of t h e personnel t o be developed the

recognized specific development needs, and t h e availability o f

economic resources t h a t can be allotated t o training and

development.
Development on t h e other hand, has been viewed as an

organization procedure by which people acquire knowledge o r skill

for a definite purpose. Emphasis is on skill in relation t o specific

tasks or jobs t o be performed. Development is broad, it involves

t h e inculcation of skills, knowledge and a t t r i b u t e s into a person,

attitudinal commitment t o t h e doctrine, value and ultimate

purpose of t h e organization.

2.6 AIMS AND OBJECTIVES FOR EFFECTIVE MANPOWER

PLANNING AND DEVELOPMENT I N AN ORGANIZATION

The aim of manpower planning and development is t o bridge

t h e gap between employee expected performance and his actual

performance when t h e later tends t o fall below expectation. This

is necessary because according t o Ayida, (1977:22), t h e quality

and performance of t h e employee determines the success o f a

business, indeed they determine its survival through:


Manpower planning and development must be recognized as

an integral p a r t o f t h e over all business planning. A

manpower planner needs t o know t h e company's objectives.

To manage backing f o r manpower planning and development

is very essential.

Manpower planning and development responsibility should be

centralized in order t o co-ordinate consultation between

t h e management level.

Personnel and other statistical records must be completed,


updated and readily accessible.
A forecast period should be long enough t o allow remedial

action t o be taken.

Every time, manager should be made aware of t h e need t o

consider t h e manpower implications of t h e decision he takes.


The forecasting techniques selected should be best suited

t o t h e data available or t h e degree of accuracy required.

The forecasting techniques and t h e forecast themselves

must be constantly revised and improved upon in light o f t h e

experience.
SUMMARY

We have reviewed literature related t o our study showing

t h a t manpower planning and development is a recent phenomenon

in management science. However, a l o t of work has been done in

this area which has been manpower planning and development t o

have quickly crystallized as substantive discipline.

A historical over view of t h e early development in manpower

planning and development in Nigeria and in t h e entire study was

reviewed. W e also defined using available literature, major

concepts which are key factors in realistic manpower planning and

development as a future u t i l i t y in forecasting future manpower

needs. I t is also useful in planning f o r t h e existing manpower in an

organization and in calculating retention ability. Failure and

success of manpower planning and development policy is

dependent on how t h e manpower planner adequately grasps t h e

phenomenon in t h e organization f o r which he is planning.


REFERENCES

Arene A. Ayida, (1977) "The Country's Maintenance of

Manpower Problems" is Manaqement in

Niqeria
- (Lagos: Oxford University Press).

Adeleke Aderemo, (1980) "Manpower Planninq Process, A

frame Work of Analysis, (Lagos: Porman

Books).

Bowey M. Angela, (1981) "A Guide t o Manpower Planninq,

(London: Macrnillian Publishing Col. Inc.).

Bennis and Casson, (1969) "Orqanization Development its

Nature, Oriqin Prospects, (London:

Addison-Wesley Press).

Blunt, Popoola, (1985), "Personnel Manaqement in Africa,

(England: Longman).

Edward Ashby, (1960). "Commission Report on Past School

Certificate and4 Hiqh Education in

Niqeria, (Lagos: Lagos Government Press).


Ejiofor Pita (1981). "Manaqernent in Niqeria, (Lagos;

African Education Publishers)

Flippo Edwin, (1980), "Personnel Manaqernent, (London;

McGraw Hill Book Company).

Harbison Fredrick, (1960). "Hiqh Leve Manpower for

Niqerian's Future Investment in Education,

(Lagos; Lagos Government Press).

Hunt John, (1981). "Manaqinq People a t Work, A

Manaqers Guide to Behaviour in

Orqanization, (London: Pan Books).

Miner John and Mary, (1977), "Personnel Industrial Relation, A

Manaqernent Approach, (New York;

Macmillan Publishing Co. Inc.).

McBeath, Morgan, (1978), "Manpower Planninq and Control,

(United Kingdom; Business Book

Communication).
Ojo Falajan, (1985), "Manpower Development and

Utilization in Niqeria; Problems and

Prospects, (Lagos; Lagos University Press).

Olaiya. 5. Adeleke, (1988), "Human Resources Manaqernent

Quoted in Education Today, (Jos; Jos

Government Press)

P a r t t e r n H. Tony, (1950), "Manaqement Hand Book Operatinq

Guideline Techniques and Practices, (London;

McCraw Hill Book Comapany).

Ubeku Abel, (1975), "Personnel Manaqement in Niqeria,

(Benin City; Ethiopia Publishing Corporation).

Udo-Aka Udo, (1989). "Seminar on Human Resources

Development and Utilization, Policies and

Practices in Niqeria, (Lagos Government

Press).
Vetter John, (1967). "Manpower Planninq for Hiqher

Talent Personnel, (Michigan; University o f

Michigan Press).

Ward Peter, (1979), "Industrial Psycholoqy, (New York;

Macmillan Publishing Col. Inc.).

William, Dejon, (1978). "Principles of Manaqement T e x t

and Cases, (United Kingdom; the

Benjamin/Cummings Pub. Co.).


CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

3.1 RESEARCH DESIGN

I n defining design a&ording -*Odo, ( 1 9 9 2 4 3 ) "Designing


implies outlining the name o f equipment and other materials the

researcher intends t o use, applying same t o successfully execute

the practical aspect o f the research study.

The researcher applied a case study and a cross sectional

design would be adopted. Cross-sectional survey according t o

Baridam (1990:60), is a survey study where data is collected a t

one point in time f r o m a sample selected t o describe some larger

population a t t h a t time".

According t o Behling and Sommer and 5ommer1 (1980:58),

defined questionnaire or instrumentation as a series of written

questions o r a repository and or a device . t h a t contain t h e

instruments on a topic about which )he respondent,^ w r i t t e n


opinions are sought, t h a t measures t h e variables necessary t o

t e s t t h e research hypothesis or answer t o research questions.

The study involved s t a f f of Power Holding Company of

Nigeria, Enugu District, irrespective o f sex, age, religion

affiliation and level o f education. The questionnaire was

structured with possible response of Yes o r No o r Do not know.

The researcher will employ t h e sample statistical technique of

frequencies and percentage in t h e analysis of data collected.

3.2 SOURCES OF D A T A

Data f o r this study will be collected from two major

sources:-

a. Primary Sources and

b. Secondary Sources.

3.2.1 Primary Sources of Data

The primary data will be obtained through t h e use of

questionnaire t o be administered t o tKe various categories of

staff of t h e Power Holding Company o f Nigeria, Enugu. A t o t a l of


three hundred and thirty-questionnaire (330) will be

administered t o t h e respondents.

3.2.2 Secondary Sources o f Data

The secondary sources of data were made of facts, ideas

collected from textbooks. journals. and periodicals. The

inf ormotion from these published and unpublished materials were

used from t h e review of related literature and in definition of

some important concepts in other chapters of this work. Most of

these t e x t s were found in various libraries, schools and

organizations.

3.2.3 Location o f Study

The study area is t h e Power Holding Company of Nigeria,

Enugu District. which is located a t Enugu State, headquarter o f

this Power Holding Company of Nigeria, Enugu zone, located a t

Okpara Avenue, Enugu District.


3.4 POPULATION OF STUDY

According t o Silver Throne, (1980:lZ) "Population is t h e

totality of any group, person or objects which is defined by some

unique attribution".

According t o Behling, (1984:58) "Population includes any,

group of persons o r objects". This is t o say t h a t population is any

group of being t h e researcher has focused attention on and

chosen as approved topic of study.

The population was collected from Power Holding Company

of Nigeria, Enugu Staff located a t Enugu. The total s t a f f

population is about one thousand nine hundred and f o r t y six

(1,946) workers in t h e employ of PHCN Enugu. A l l t h e s t a f f are

qualified t o be sampled. How they are distributed are shown in

t h e table below.
Table 3.1

Population Distribution of Power Holding Company of Nigeria Enugu.

Grade of Worker No. of Worker Percentage %

Administration I 340 I 17.5%

Commercial and sales 1 371 I 19%

Finance

Engineering

Total

3.5 SAMPLE SIZE

According t o Nwabuoke, (1986:47), "Sampling is a process

of selecting a given number o r any portion o f t h a t population for

t h e purpose of obtaining information for generalization about t h e

larger population". Since t h e study involves large population,

sampling enormous population will involve unavoidable possible

errors in dealing with larger populafion, hence t h e need f o r


sampling. It is also done t o reduce cost of producing

questionnaires f o r a large population.

To ensure e f f e c t i v e coverage o f t h e large population, t h e

researcher used a statistical formula f o r a finite population.

According t o Taro Yemani (1964:280),

n -
- N

1 + t,feI2

where n = Sample Size

N Population of Size

e = Margin o f Error

1 A Constant

For this study, 'N' will be equal t o t h e staff size which

therefore is equal t o 1,946 persons, 'el will be equal t o 5%. The

sample size f o r this research can be determined thus:

n -- N

1 + tq(eJ2
= 329.8 or 330 Approximately

3.6 SAMPLE TECHNIQUE

The structured questionnaire distribution was based on two

major sampling strategies o r techniques.

1. Stratified Sampling Strategies and

2. Simple Random Sampling


According t o Borg e t al (1983:15), Nwabuoke, (1986:46),

Kerlinger, (1973:130) and Babbie, (1973:54) hold stratified

random sampling as a process in which a heterogeneous population

is divided into certain subgroups' o r strata in the population f o r

t h e purpose of obtaining a greater degree o f representatives,

hence, decreasing t h e probable sampling error in t h e sample, in

proportion t o their numbers in t h e population itself.

For stratified sampling, I made sure t h a t all t h e workers in

t h e institution are administered. Another advantage of this

method is t h a t it will help t o establish classes t h a t are

comparative and homogeneous in relation t o the characteristic

being studied.

According t o Nwabuoke, (1986:45), in his own definition

holds t h a t simple random sampling is a method o f sampling in

which every unit of the population has calculable chances of being

selected into t h e sample. This was chdsen t o give everybody in

each sub-division t h e opportunity t o be selected without any


prejudice o r preference, a f t e r dividing t h e population into strata,

based on sub-division.

3.7 INSTRUMENTATION

According t o Odo (1992:57), "Instrumentation deals with

t h e t o o l a r e s e a r c h e r k i e n t i s t employs t o generate information

f o r data analysis". For this research, t h e researcher developed

four research questions. Then for each research question, four

questionnaire items were developed.

3.8 VALIDITY OF INSTRUMENT

Borg e t al (1993:15) Williams (1979:21), defined validity as

"the process of finding out t h e degree t o which a researcher or a

t e s t indeed measures what it purports t o measure". For this

work, t h e researcher used t h e pilot t e s t t o establish t h e validity

of t h e instrument used.

Runkel e t al (197224) Babbie (1973:Zl) "defined pilot study

technique as t h e process of trying OUT t h e entire aspects o f a

study including analysis of t h e data following closely t h e


procedures planned f o r t h e main study before launching t h e said

main study".

The researcher applied t h e pilot study technique t o t r y o u t

aspects of t h e research before t h e actual study. This means

t h a t all t h e operational activities t h e researcher has planned f o r

t h e actual study have t o be executed in t h e pilot sample group.

I n testing t h e validity of t h e instrument, t h e researcher

will administer t h e questionnaire t o twenty respondents, identical

with t h e proposed sample group of t h e main study f r o m t h e

population other than t h e main study. The researcher will collect

t h e scored sample questionnaire and evaluated them one by one.

The evaluation technique used was t h e simplest form. The

researcher has t o take an ideal one scored in t h e way she

expected every one of t h e pilot sample group t o score t h e

questionnaire side by side, with each respondent's own scored

questionnaire.
I n t h i s process, t h e researcher Later found out, a f t e r t h e

administration and collection of t h e questionnaire, t h a t t h e

correct s c o r e d questionnaire is 100%, which shows t h a t t h e

instrument is valid.

3.9 RELIABILITY OF THE INSTRUMENT

Ibanga (1981:17) William, (1979:210), Kerlinger, (1993:442),

Bowen, (1980:11), "defined reliability of an instrument as a

process of obtaining information on t h e degree t o which a

measure will yield results for t h e same subjects a t different

times o r under d i f f e r e n t conditions on a consistent, dependable,

stable, predictable and accurate way". The researcher in order

t o establish t h e reliability, selected a group of f i f t e e n (15)

staff different from t h e pilot sampled group and t h e sample of

t h e main study. The researcher labeled each element of t h e

reliable sample group and distributed t h e instrument t o them. I n

carrying out t h e operation of t h e relihbility establishment, t h e

researcher applied test, re-test technique.


Runkel e t al (1980:154) Ibanga, (1981), Sommer and

Sommer, (1980:140) "defined test-retest as referring t o t h e

process o f giving t h e same instrument t o t h e same individual or

set of individuals on two occasions and t h e results are

compared". After collecting t h e scored questionnaire, t h e

researcher allowed t h r e e days before distributing a second

batch of t h e same questionnaire t o t h e same reliable sample

group, with numbers from one t o fifteen as a t t h e f i r s t study.

This was done t o check whether t h e information given in t h e

f i r s t batch would be t h e same with t h e information given in t h e

second batch. When t h e scores were collected, the researcher

compared each element of t h e reliable sample group with t h e

second result. The comparisons were repeated until t h e fifteen

paired instruments were exhausted.

On t h e completion, t h e researcher discovered t h a t t h e

responses f o r the set of questionnaire given t o each individual of


t h e group were having similar result. The researcher therefore

concluded t h a t t h e instrument was reliable.

3.10 D A T A COLLECTION

According t o Eze, Omebe and Ezike, (1997258) "Data

collection is t h e procedure o r steps taken t o collect data by t h e

researcher". The procedure t h e researcher followed in gathering

all t h e possible information she required f o r t h e study was

through t h e administration o f t h e questionnaire she constructed

with t h e aid of her supervisor, using t h e simple random technique.

The population was f i r s t of all stratified, based on sub-division

and then, simple random technique was used t o distribute in each

department, giving everybody equal chance of selection.

3.1 1 INSTRUMENT RETURN RATE

The researcher distributed three hundred and t h i r t y (330)

copies of t h e question t o t h e respondents. The collection o f t h e

duely completed questionnaire from tKe respondents was done

through t h e secretary t o t h e personnel manager, in Power Holding


Company o f Nigeria, Enugu District Office. Some delays were

encountered f r o m t h e s t a f f in completing and returning t h e

questionnaire.

I n t h e end, out of a t o t a l questionnaire o f t h r e e hundred

and thirty (330), only t w o hundred and seventy (270) o f them

were duely completed and returned, representing 81%.

Efforts were made t o recover t h e remaining s i x t y (60)

questionnaires. But due t o high r a t e of transportation fare, and

time factor, t h e y have not y e t been recovered.


Table 3.3

Data Distribution Table

Grade of worker Given N o returned NO. or N o t Percentage %

out Returned

l------
Administration

Commercial and

sales

I Finance
I Engineering
I Total
REFERENCES

Baridam, Don, (1990), Research Methods in Administration

Science, (Port Harcourt: Belt Publisher Ltd).

Behling, John, (1984). Guideline for Preparinq the Research

Proposal, (New York: University Press of

American).

Borg, Walter and Grall. (1988). Educational Research An

Meredith b., Introduction, (New York: Longman Inc.)

Bowen, Bruce, Dand, (1980), An Introduction to Data Analysis,

Wersbery, Herbert F. (SanFrancisco: W.H. Freeman and Company).

Eze, Augustine, 0mebel(1997), Foundation of Research in Education,

Silas and Ezeike, Henry, (Enugu: Amazing Grace Printing and

Publishing Company).

Ibanga, Joe, (1981). Guide on Tests and Measurements for

Teachers and Students,(Calabar: Paico Press

and Books Limited).


Nwabuoke, Precious (1986), Fundamentals o f Statistics, New

Edition with Answers, (Enugu: Koruna Books).

Odo (Rev. Fr.), Ozongwu (1992) Guide to proposal Writinq- in Social

Maurice, Behavioral Sciences, (Enugu: S N A A P Press

Limited).

Runkel, Philip J. and (1972), Research on Human Behaviour: A


McGarth, Joseph E., Systematic Guide t o Method, San Francisco:

Holt, Rinehart Winston Inc.).

Silver throne, Colin, (1980), The what, when and How of Statistics

Fischer,Hartmutand (Champaing,Illinois:,StipesPublishing
Fox, David Company)
Sommer, Robert and (1980)) A Practical Guide t o BehaviouraI

Sommer, Barbara, Research: Tools and Techniques, (New

York: Oxford University Press Inc.).

William, Fredrick, (1979). Reasoninq with Statistics, (San

Francisco: Holt Rinehart and Winston Inc.).

Yamani, Taro, (1964), "Statistics: An Introductory Analysis,

(New York: Hamper and Row Publishers).


CHAPTER FOUR

PRESENTATION, A N A L Y S I S A N D I N T E R P R E T A T I O N OF D A T A

I n this chapter, analysis o f data from questionnaire

responses is discussed. The questionnaire has it's basis from the

four research questions. Emphasis was placed more on those

questions that have direct relationship with the research

questions.

The presentation will be done with table analysis and

percentage representation o f data. Three hundred and thirty

structured questionnaire were distributed but only two hundred

and seventy was returned.

Research Question 1

How does your organization make provision for the training

and development o f her employees?

This research question tries t o find out whether the

training programme/opportunity of the PHCN Enugu employees

covers every sectioddepartment within the organization.


The question was thrown open to the respondents t o answer

Yes, No ,o r Don't know.

Table 4.1

The training Prograrnme/Opportunity.

1 Possible Options 1 Frequency (f) / Percentage (%) I


Yes 68 25.2%

NO 202 74.8%

Don't know - -

Total

SOURCE: RESEARCH DATA (1999)

ANALYSIS:

The analysis showed that 68 o r 25.270 o f the workers

answered "Yes", 202 or 74.8% o f the workers answered "No"

while none answered "Don't know". This is showed in the table

above. Analysis on research question ohe as indicated in table 4.1

above showed that the workers in Power Holding Company o f


Nigeria are adequately trained. They are not provided w i t h

enough manpower training programme. The organization is so

much concerned with p r o f i t maximization motive of business. This

situation does not encourage workers t o give in their best, for

the overall progress of the institution or organization.

Research Question 2

How is the manpower planning and development programme

offered by the PHCN Enugu help t o improve work performance o f

its workers?

This research question tries t o find out if the manpower

planning and development programme given yields satisfactory

result?
Table 4.2

I Possible options I Percentage ( X )

- - - , Yes

NO 145 38.8

Don't know 105 53.8

Total 270 100

SOURCES : RESEARCH QATA (1999)

ANALYSIS:

I n table 4.2,20 o r 7.4% o f the workers answered "Yes", 145

or 38.8% answered "No", while 105 or 53.8 answered "Don't

know".

From the foregoing, it is obvious that the manpower planning

and development programme offered by PHCN Enugu t o its

workers do not yield satisfactory result because they do not give

them adequate manpower training -and this leads . t o low

productivity in the organization.


Research Question 3

How does the design o f the manpower planning and

development programme in PHCN, Enugu meet the current and

potential future needs o f the organization?

This research question tries t o find out, if the design of


planning and development programme meets the current and

potential future needs o f the organization.

Table 4.3

I Possible options I Frequency (f) / Percentage (%) 1


t- -
Yes

270
Don't know - -

Total 270 100

SOURCES: RESEARCH DATA (1999)

ANALYSIS:

Table 4.3 is very self explanatory. I t shows that the PHCN

Enugu does not meet the current and-potential future needs of

the organization. The whole two hundred and seventy respondents


agreed t o a great extent, that PHCN Enugu does not meet

current and potential future needs o f the organization through

their manpower-training programme. The issue o f training is

unheard o f in the organization and regular salaries are not paid t o

the workers. The questionnaire also shows that the workers are

not often promoted. This issue has set the organization back in

perf ormance.

Research Question 4

How does the good and well-implemented manpower planning

and development programme in PHCN Enugu, contribute t o the

attainment of organization's objective?

This research question tries t o find out whether the good

and wet l implemented manpower planning and development

programme contributes t o the attainment o f organization's

objectives.
Table 4.4

I
I Possible options

Yes
Frequency (f)

116
I
Percentage (Oh)

4.3%

NO 98 3.6

Don't know 56 2.1%

Total 270 100


i

SOURCES: RESEARCH DATA (1999).

ANALYSIS:

As could be seen in table 4.4, 116 o r 4.3% o f the workers

answered "Yes", 98 or 3.6% answered "No", 56 o r 2.1% answered

"Don't know".
CHAPTER FIVE

SUMMARY OF FINDINGS, CONCLUSION AND

RECOMMENDATIONS
5.1 SUMMARY OF FINDINGS

The analysis and findings are based on the information

supplied by those interviewed both orally and from the research

questionnaire. The summary could be made as follows:-

The Problem of Staff Selection f o r Training

Selection of staff f o r training in the Power Holding

Company o f Nigeria, Enugu is usually done by nomination, and

selection. more especially as it affects the junior staff. And it is

characterized by sectionalism. nepotism, favoritism and god-

fatherism, in utter disregard f o r merit and competence. This

more often than not put square pegs in round holes, and a t times,

brings in people who have no business there. A l l these affect the

overall performance of these workers and decrease the pressure

of work of few competent workers, who worth their onions.


2. The Problem o f Resources

Training requires material, finance and manpower etc, in

order t o accomplish the objectives o f training. I n most cases,

these resources are not available. There should always be an out

lay or vote in the annual budget t o take complete care o f all the

costs associated with training. Requirements in the training

schools and needs of the student's facilities f o r training, planning

and development should always be updated.

3. Problem of Senior Officers Reluctance t o train the traineedstaff.

One of the relevance of training is t o make the staff

perform h i d h e r task more efficiently and effectively. I n most

cases because the superior believes t h a t a f t e r training, these

staff may be elevated by promotion and that means higher salary

etc. For this reason, the superior will refuse t o train them

because if their subordinate is more competent than they are,

the intention of allocating their tasks-to their subordinates will

arise and this is the fear of most managers.


4. Poor Managernent/Problem of Corrupt Officials

Some times, officers in the management cadre may not be

the experienced ones, good enough t o take full responsibility in

the schedule. They could fail t o take adequate steps in what they

should do to give proper training programmes and provision f o r

the staff. Some may not be interested in sending the suitable

candidates or s t a f f f o r training unlest his pocket is lined. That is

why over 80% o f the PHCN turnover we are told went into

administration etc. yet. overall objectives of the organization

suffered.

5.2 RECOMMENbATIONS

Having critically analyzed the questionnaires, certain

findings emerged. These findings confirmed t o a reasonable

extent. some previously speculated problems and short - comings


facing the Manpower planning and development of PHCN Enugu

and plausible recommendations were hareby made with a view t o

correcting the existing inadequacy. I n doing so, certain steps are


hereby considered imperative as a prelude t o tackle the

manpower planning and development problems.

1. Given the general atmosphere of indiscipline. inefficiency

and corruption which pervades the organization activities and

which has persistently defied almost all therapy, the researcher

hereby commend the commercialization of the organization. For

this. government withdrew from further subverting the

organization thereby making them t o be more result oriented.

This will result in these;

i. It will automatically restore sanity and discipline in the

organization, in the long run.

ii. Performance level and input on the part o f workers will

considerably improve;

iii. Funds will be more prudently managed.

With this new original environment, both workers and

management will be more serious with their job.


2. Given that the Power Holding Company of Nigeria, Enugu is

a highly technical institution, the researcher hereby recommends

that the minimum entry qualification should be a credit pass in

Mathematics, English and Physics in WASC or i t s equivalent. This

will be followed by a new salary interview o f all cadres o f workers

t o be employed. This is t o ensure that every s t a f f irrespective o f

his position or cadre in the organization is literate and as such

can be disposed t o training without much difficulty.

Findings show that the Manpower Planning and Development

Policy and programme of the organization is deficient. The

deficiency is attributed t o certain factors, which includes;

government policy, training method, inadequate finance among

others. The planning and development is quite deplorable and

unfortunate. It is very unfortunate because well planned and

developed manpower resources is very central t o organization's

success, but where it is incapable or incompetent, the

achieveability of the organization's goal because almost


impossible. Consequently, the researcher recommends an

immediate review o f t h e training policy and programmes in order

t o make it more functional and adaptable t o the present and

future needs o f t h e organization. To this end, t h e research

proposes as follows:-

a. That as a matter of policy statement, employees are not t o

spend more than three year on a particular job or post

before embarking on training. The idea is t o ensure the

continuous retraining of personnel given t h e dynamic nature

of our society resulting from t h e impact o f science and

tech no logy.

b. Equally, training opportunities and training method must be

maintained for all cadres of workers in the organization.

c. A well equipped and professional staffed research,

development and training department must be established.

This is very important for any okganization t h a t wishes t o

say a float and contend with t h e complexities o f modern


business practices. Evaluation reput on every s t a f f by

department or sectional heads are t o be sent t o this

department. This will help them determine in line with

criteria used, those requiring immediate training.

d. To make t h e training more meaningful t o participants,

training fees commensurate with one's position is t o be

taxed every trainees. This amount is t o be repaid back later

if t h e beneficiaries' evaluation report is positive. The

evaluation report will also serve as a criteria f o r awarding

other types of compensation due t o a trainee.

e. The PHCN Enugu should as a matter o f urgency affiliate i t s

training centres or institutions of higher learning t o

undertake t h e training of staff in the non-technical areas

pending t h e establishment o f a separate training workshop

by t h e organization for such purpose.

f. There must be an immediate award o f compensation or

benefits t o successful trainees.


Management should as a matter of policy allocate

substantial financial vote t o the research development and

training.

CONCLUSIONS

Based on the research finding certain valid conclusion can

be drawn a t this point.

That there is established manpower planning and


development policy and programme in t h e PHCN Enugu but

this policy is deficient in terms of programme content and

facilities and as such needs t o be reviewed.


I t is t h e researcher's opinion t h a t the training function is

not fully regarded as a major business function in the

organization and as such not accorded t h a t kind o f

recognition t h a t it desired in the organization.

The manpower planning and development section is not

professionally equipped and as such cannot contend with t h e

complexion, technicalities, and challenges of modern

business.
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W e t t e r John, (1967), "Manpower Planninq for Hiqher


Talent Personnel" (Michigan; University

of Michigan Press).

Ward Peter, (1979), "Industrial Psycholoqy", (New


York; Macmillan Publishing Col. Inc).

William, Dejon, (1978), "Principles o f Management Text


and Cases" (United Kingdom; The

BenjarninKummings Pub. Co Inc).


William, Frederick, (1979),"Reasoninq with Statistics" (San
Francisco; Holt Rinehart and Winston

Inc).
Yamani Taro, (1964), "Statistics: An Introductory
Analysis, (New York; Hamper and Row
Publishers).
QUESTIONNAIRE

The researcher is an MBA Student of the University of

Nigeria, Enugu Campus, currently on research using your

organization as a case study. She is undertaking an emperical

study t o ascertain how the organization engages in i t s manpower

planning and development.

The exercise is purely academic and thus any information

given will be treated as confidential. You are kindly implored t o

please answer the questions below.

Your kind co-operation and understanding will be highly

appreciated. Could you supply the answers to the questions that

follow:-
1. Sex

a. Male !-I

2. Your entry qualification into the organization

c. Higher School/Polytechnic I I
First Degree (B.5dM.B.A) L
I
Post Graduate

Others (Specify)
-
1 I
Present Quhlification 1 I

Year of experience in the organization

Under two years I 1


2 - 5 years
5 - 10 years
-
10 and above
SECTrON B

1. Does your organization make provision f o r the training and

development o f her employment of employees.

Yes 1-1

Don't know

yes, what level of cadre of employees are covered by


If

their training programme?

Junior S t a f f -[I
Middle Management I 1
Top management 1 I
Middle and Top Management Mostly El
Everybody but Middle and Top Management I I
All cadres 1
Does the training programme/opportunity cover every

section/department within the organization:


c. Don't know 1 I
4. Have you undertaken any manpower planning and

development programme as an employee o f the organization?

a. yes r]
c. Don't know

5. yes, what method o f development programme have you


If

been exposed to?

On-the-job training

Of f-the-job-training

Other (specify) rl
H o w tong does this programme last?

Below one month

Below three months I 1


Below six months I 1
Below one year I I
Above one year TI
How many times have you been exposed t o training

programmes?

once I 1
twice 1 I
thrice

many times

Development e f f o r t s that occur entirely away from the job

are incapable of yielding satisfactory results?

Yes

Don't know

does the development programme you attend help t o

improve your work performance?

Yes
Don't know

Do you consider the design o f the manpower planning and

development programmes one that meets the current and

potential future needs of your organization?

N o t adequately 1 I
Don't know 1 I
Where is the training programme of the organization

carried out?

Within the Country El


Outside the Country

Both within and outside


El
Both within and outside butmostly outside 1 1
Where you given opportunity t o at)end the training

programmes outside the country?


Yes rl

Don't know

Do you consider good and well-implemented manpower

planning and development programme as contributing t o t h e

attainment of organization's objectives?

Yes I
Don't know T I
Do you benefits from your organization derive for well

planned manpower development programme?

Yes

Don't know

I s there any effect of staff training and development on

productivity in PHCN?

Don't know

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