United Arab Emirates

Information Technology
Report
Executive Summary
You have downloaded a PDF of BMI's latest views on the market, summarising the key findings that are
assessed in detail in the new report, as well as the full report Table of Contents.

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United Arab Emirates Information Technology Report Published Date: 01 Jan 2018

Table of contents
BMI Industry View 7

Latest Updates & Industry Developments 7

SWOT 9

Industry Forecast 11

Latest Updates 11

Structural Trends 11
Table: Enterprise Trends - GVA By Vertical (United Arab Emirates 2015-2020) 15
Table: IT Industry - Historical Data And Forecasts (United Arab Emirates 2013-2020) 16
Industry Risk Reward Index 17
Table: Middle East & Africa IT Risk/Reward Index, Q3 2016 20
Market Overview 21

Recent Developments 21

Hardware 21

Software 29

Cloud Computing 34

Services 37

Industry Trends And Developments 43

IT Hardware Trade 43
Table: Middle East IT Hardware Trade, 2010-2015 43
Table: UAE IT Hardware Trade, 2010-2015 44
Local Industry 45

Regulatory Development 49

Government Initiatives 49

Competitive Landscape 53

Retailers 53
Table: Selected Electronics Retailers 53
Table: Selected E-Commerce/Online Marketplaces 53
IT Vendors 54
Table: HCL Infosystems 54
Table: Huawei Technologies 55
Table: Lenovo 56
Table: Alpha Data 57
Regional Overview 58

Demographic Forecast 62

Demographic Outlook 62
Table: Population Headline Indicators (United Arab Emirates 1990-2025) 63
Table: Key Population Ratios (United Arab Emirates 1990-2025) 63
Table: Urban/Rural Population & Life Expectancy (United Arab Emirates 1990-2025) 64
Table: Population By Age Group (United Arab Emirates 1990-2025) 64
Table: Population By Age Group % (United Arab Emirates 1990-2025) 65
Methodology 67

Industry Forecast Methodology 67

Sources 69

Risk/Reward Index Methodology 69

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Table: IT Risk/Reward Index Indicators 70
Table: Weighting Of Components 71

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 United Arab Emirates Information Technology Report Published Date: 01 Jan 2018

BMI View: The enterprise IT market in the United Arab Emirates benefits from the greater economic diversification of
the country compared to most GCC peers, while retail PC vendors are able to target an affluent consumer base. There
are medium term opportunities such as premium PCs, data analytics, cyber security, cloud computing and Internet of
Things solutions that will be tapped as the economy records steady growth. There is however downside risk because of
the UAE's position in a volatile region.

Latest Updates & Industry Developments

● Hardware Sales: AED5.7bn in 2018 to AED5.9bn in 2021. PC spending under pressure from the
cannibalisation of tablet and notebook use cases by smartphones, but purchasing power growth should
create opportunities at the premium end of the market.
● Software Sales: AED2.9bn in 2018 to AED3.8bn in 2021. Data analytics and cyber security software demand
is set to increase in order to process larger sources of data from an increasingly networked society.
● IT Services Sales: AED11.5bn in 2018 to AED14.6bn in 2021. The increased integration of IT by oil and gas
companies will be a positive trend, alongside digitisation and smart city spending by the government.

The Largest Opportunities Will Be In Software And Services

IT Market Forecast (2015-2021)

e/f = BMI estimate/forecast. Source: BMI

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United Arab Emirates Information Technology Report Published Date: 01 Jan 2018

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