views or policies of the Asian Development Bank Institute (ADBI), the Asian Development Bank (ADB), its Board of Directors, or the
governments they represent. ADBI does not guarantee the accuracy of the data included in this paper and accepts no responsibility for any consequences of their use. Terminology used may not necessarily be consistent with ADB
official terms.
Joseph Ravikumar
Sr. Institutional Development Specialist, World Bank
Institutional issues in urban sanitation - India
Policy Dialogue on Sustainable Sanitation in Asia
• Multiple institutions responsible for different activities with little coordination between them
• Major investments are often undertaken by parastatals – then handed to ULBs for operation
n Uttar Pradesh Jal Nigam (UPJN) – state level entity for planning, design and construction
of networks and wastewater treatment plants
Monitoring - - PCB - -
Current Institutional Framework: Emerging Concerns
3. Citizen Interface AMC & Jal Kal have their own grievance redress mechanisms.
Household Connections
Ø Contractors have been given responsibility of connection from toilet/septic tank to the house chamber
(clarity needs to be given for greywater)
Ø NGO/CSOs recruited for Information, Education and Communication activity to enable household
connections, and a PMU set up to manage NGOs
O&M Arrangements – O&M for sewerage and STPs to be contracted to private sector
Ø Responsibility for managing the private sector contractors (for network and STPs) is with UPJN
Ø In UP, contracts are being bid out for O&M of STPs, and for monitoring by state government
Institutional Analysis: way forward (1)
1. Household Connections
Ø NGOs/Intermediaries to be recruited for motivation and guidance
Ø AMC/Jal Kal to be in the loop to modify the tax database PMC needs to be involved since it
represents the primary citizen interface
3. Monitoring System especially for networks (households to connect) and non-network (containment
improvement, emptying) to be put in place
Institutional Analysis: way forward (2)
4. Accountability and Coordination Mechanisms
Ø Clear delineation of responsibilities
Ø Coordination mechanisms between UPJN (executing agency), ULB and legacy O&M agency for
O&M
Ø A clear transition plan (and handover protocol) for O&M responsibility to be developed
5. Shifting role of the public sector needs to be acknowledged, capacity building for contract management
needs to be strengthened
6. Clear responsibilities needed both for direct service delivery as well as regulating the private operators
for FSM, coordination between different ULBs and GPs
Policy Dialogue on Sustainable Sanitation in Asia