eClerx Services Ltd.

http://www.eclerx.com

Address:

DLF Building, Tower A,

1st Floor, IT Park,
Chandigarh

SANDEEP SAHNI

you can call me on ………..9888277022

sandeep.sahni@eclerx.com

Hiring Fresher for Voice,chat & Quality Process

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please click on Reply button, or send an email to sandeep.sahni@eclerx.com
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Dear MANOJ,

You are receiving this mail because the recruiter considers your profile to be suitable for the following job
opportunity posted on Naukri.com, and would like you to apply for the job.

Following are the job details:

Apply Now

Job Synopsis

Hiring Fresher for Voice,chat & Quality Process

Company: eClerx Services Ltd.

Experience: 0 to 4 yrs
Salary: INR 50,000 - 2,25,000 P.A

Location: Chandigarh

Job Description

Designation: Junior Analyst/Analyst

Location : Chandigarh
Vertical : Cable and Telecom Services
Job Type : Full-time
Shift Detail : Night Shift/ Rotational
Work Experience : 0-4 Years
Qualification : Any Graduate

Salary : 1.97 CTC-2.21 CTC

Job Description: Voice

Analyze the customer accounts
Verifying the customer accounts as per the data available
Assisting the regular and routine customer queries regarding Products and services of the client via Call
Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
Basic Knowledge of Hardware (modems , Routers and Troubleshooting)

Essential Skill Set Required

Ability to quickly and efficiently assimilate process knowledge
Must be reliable in terms of attendance and timing
Exhibit patience and ability to explain / help team members
Good team player with analytical skills and high energy levels
Excellent communication and interpersonal skills
Professional in conduct / behavior, appearance, and communication

About eClerx Services Ltd

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the
worlds leading companies across financial services, cable & telecom, retail, fashion, media & entertainment,
manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of Indias leading
process management and data analytics companies and is today traded on both the Bombay and National Stock
Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, Italy, Germany, and
Singapore, along with its delivery centres in India and Thailand. For more information, please visit www.eclerx.com

Interested Candidates can walk in with updated resume & ID Proof or you can send your resume
at sandeep.sahni@eclerx.com

Interview Date : Mon- Fri

Timings : 11 AM To 03:00 PM
Address : DLF Building,Tower A,
1st Floor,IT Park,
Chandigarh

For further queries,you can ca,ll on 9888277022

You can visit our website also- www.eclerx.com
HR

Sandeep Sahni

Salary: INR 50,000 - 2,25,000 P.A

Role: Fresher

Role Category: Other

Industry Type: KPO / Research / Analytics

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Keywords: Travel, Technical Support, Calling, Voice Process, Night Shift, Web
Technologies, Data Management, Interpersonal Skills, Financial
Services

Desired Candidate Profile

Education: (UG - Any Graduate - Any Specialization, B.A - Any Specialization,

B.B.A / B.M.S - Management, B.Ed - Education, BCA - Computers,
BHM - Hotel Management, Other Graduate - Other) AND (PG -
MBA/PGDM - Any Specialization, MCA - Computers, MS/M.Sc(Science)
- Any Specialization, M.Com - Commerce, Other) AND (Doctorate -
Other Doctorate)

Company Profile

eClerx Services Ltd.

http://www.eclerx.com

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the
world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment,
manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading
process management and data analytics companies and is today traded on both the Bombay and National Stock
Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany,
Singapore, Thailand. For more information, please visit www.eclerx.com
Regards,

HR Team
eClerx Services Ltd.
http://www.eclerx.com

Apply Now

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the recruiter searched on: " b tech fresher ", " customer care ", " voice process ", " international bpo ", " international
voice process ", " us shift ", " bpo ", " communication skills ", " Data Entry ", " Cce "

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