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Internal Use Only

Website http://biz.lgservice.com

SERVICE MANUAL
DVD Karaoke Home Theater System
SERVICE MANUAL

MODEL: DH6530TK (DH6530TK, S63T1-S/ C/ W)


MODEL: DH6530TK
(DH6530TK, S63T1-S/ C/ W)
CAUTION
BEFORE SERVICING THE UNIT, READ THE “SAFETY PRECAUTIONS”
IN THIS MANUAL.

P/NO : AFN76013940 AUGUST, 2013


CONTENTS

SECTION 1 ........ SUMMARY


SECTION 2 ........ ELECTRICAL
SECTION 3 ........ CABINET & MAIN CHASSIS
SECTION 4 ........ REPLACEMENT PARTS LIST

1-1
SECTION 1
SUMMARY

CONTENTS

SERVICING PRECAUTIONS ............................................................................................................................ 1-3

ESD PRECAUTIONS ......................................................................................................................................... 1-5

SERVICE INFORMATION FOR EEPROM ........................................................................................................ 1-6

HOW TO UPDATE AUDIO MICOM & DVD PROGRAMS ................................................................................ 1-7


1. How to enter into System Information..................................................................................................... 1-7
2. How to update AUDIO MICOM program ................................................................................................ 1-7
3. How to update DVD program .................................................................................................................. 1-7

SPECIFICATIONS ............................................................................................................................................. 1-8

1-2
SERVICING PRECAUTIONS
NOTES REGARDING HANDLING OF THE PICK-UP
1. Notes for transport and storage
1) The pick-up should always be left in its conductive bag until immediately prior to use.
2) The pick-up should never be subjected to external pressure or impact.

Storage in conductive bag Drop impact

2. Repair notes
1) The pick-up incorporates a strong magnet, and so should never be brought close to magnetic materials.
2) The pick-up should always be handled correctly and carefully, taking care to avoid external pressure and
impact. If it is subjected to strong pressure or impact, the result may be an operational malfunction and/or
damage to the printed-circuit board.
3) Each and every pick-up is already individually adjusted to a high degree of precision, and for that reason
the adjustment point and installation screws should absolutely never be touched.
4) Laser beams may damage the eyes!
Absolutely never permit laser beams to enter the eyes!
Also NEVER switch ON the power to the laser output part (lens, etc.) of the pick-up if it is damaged.

NEVER look directly at the laser beam, and don’t allow


contact with fingers or other exposed skin.

5) Cleaning the lens surface


If there is dust on the lens surface, the dust should be cleaned away by using an air bush (such as used
for camera lens). The lens is held by a delicate spring. When cleaning the lens surface, therefore, a cot-
ton swab should be used, taking care not to distort lens.

Pressure
Magnet
Pressure

How to hold the pick-up


Cotton swab

Conductive Sheet

6) Never attempt to disassemble the pick-up.


Spring has excess pressure. If the lens is extremely dirty, apply isopropyl alcohol to the cotton swab.
(Do not use any other liquid cleaners, because they will damage the lens.) Take care not to use too much
of this alcohol on the swab, and do not allow the alcohol to get inside the pick-up.

1-3
NOTES REGARDING COMPACT DISC PLAYER REPAIRS
1. Preparations
1) Compact disc players incorporate a great many ICs as well as the pick-up (laser diode). These components
are sensitive to, and easily affected by, static electricity. If such static electricity is high voltage, components
can be damaged, and for that reason components should be handled with care.
2) The pick-up is composed of many optical components and other high-precision components. Care must be
taken, therefore, to avoid repair or storage where the temperature or humidity is high, where strong magnet-
ism is present, or where there is excessive dust.
2. Notes for repair
1) Before replacing a component part, first disconnect the power supply lead wire from the unit
2) All equipment, measuring instruments and tools must be grounded.
3) The workbench should be covered with a conductive sheet and grounded.
When removing the laser pick-up from its conductive bag, do not place the pick-up on the bag. (This is
because there is the possibility of damage by static electricity.)
4) To prevent AC leakage, the metal part of the soldering iron should be grounded.
5) Workers should be grounded by an armband (1 MΩ)
6) Care should be taken not to permit the laser pick-up to come in contact with clothing, in order to prevent
static electricity changes in the clothing to escape from the armband.
7) The laser beam from the pick-up should NEVER be directly facing the eyes or bare skin.

Armband

Resistor
(1 MΩ)
Resistor
Conductive
(1 MΩ)
Sheet

CAUTION: CLASS 1M VISIBLE AND INVISIBLE LASER RADIATION WHEN


OPEN. DO NOT VIEW DIRECTLY WITH OPTICAL INSTRUMENTS

Use of controls, adjustments or the performance of procedures other than


those specified herein may result in hazardous radiation exposure.

1-4
ESD PRECAUTIONS
Electrostatically Sensitive Devices (ESD)
Some semiconductor (solid state) devices can be damaged easily by static electricity. Such components
commonly are called Electrostatically Sensitive Devices (ESD). Examples of typical ESD devices are integrated
circuits and some field-effect transistors and semiconductor chip components. The following techniques should
be used to help reduce the incidence of component damage caused by static electricity.
1. Immediately before handling any semiconductor component or semiconductor-equipped assembly, drain off
any electrostatic charge on your body by touching a known earth ground. Alternatively, obtain and wear a
commercially available discharging wrist strap device, which should be removed for potential shock reasons
prior to applying power to the unit under test.
2. After removing an electrical assembly equipped with ESD devices, place the assembly on a conductive surface
such as aluminum foil, to prevent electrostatic charge buildup or exposure of the assembly.
3. Use only a grounded-tip soldering iron to solder or unsolder ESD devices.
4. Use only an anti-static solder removal device. Some solder removal devices not classified as "anti-static" can
generate electrical charges sufficient to damage ESD devices.
5. Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage ESD
devices.
6. Do not remove a replacement ESD device from its protective package until immediately before you are
ready to install it. (Most replacement ESD devices are packaged with leads electrically shorted together by
conductive foam, aluminum foil or comparable conductive materials).
7. Immediately before removing the protective material from the leads of a replacement ESD device, touch the
protective material to the chassis or circuit assembly into which the device will by installed.

CAUTION : BE SURE NO POWER IS APPLIED TO THE CHASSIS OR CIRCUIT, AND OBSERVE ALL OTHER
SAFETY PRECAUTIONS.

8. Minimize bodily motions when handing unpackaged replacement ESD devices. (Otherwise harmless motion
such as the brushing together of your clothes fabric or the lifting of your foot from a carpeted floor can generate
static electricity sufficient to damage an ESD device).

CAUTION. GRAPHIC SYMBOLS

THE LIGHTNING FLASH WITH APROWHEAD SYMBOL. WITHIN AN EQUILATERAL TRIANGLE, IS


INTENDED TO ALERT THE SERVICE PERSONNEL TO THE PRESENCE OF UNINSULATED
“DANGEROUS VOLTAGE” THAT MAY BE OF SUFFICIENT MAGNITUDE TO CONSTITUTE A RISK OF
ELECTRIC SHOCK.

THE EXCLAMATION POINT WITHIN AN EQUILATERAL TRIANGLE IS INTENDED TO ALERT THE


SERVICE PERSONNEL TO THE PRESENCE OF IMPORTANT SAFETY INFORMATION IN SERVICE
LITERATURE.

1-5
SERVICE INFORMATION FOR EEPROM

POWER ON

DETECT NEW EEPROM


DVD LOGO Status (NO Disk status) (OPTION EDIT SCREEN)

NAME HEX

Remote control OPT 1 A1


Pause key→1→4→7→2 in order. OPT 2 06
OPT 3 C5
OPT 4 B4
OPT 5 00
OPT 6 01
Press number 0~9, Press character OPT 7 80
A~F (1~6 for a while) OPT 8 00
OPT 9 00
OPT A 00

Use arrow key ( ) to


move to appropriate position and
make changes

Press pause key once

Change will be applied when power


OFF→ON.

1-6
HOW TO UPDATE AUDIO MICOM & DVD PROGRAMS
1. How to enter into System Information
1) Enter into SETUP menu in NO Disc.
2) Put on cursor [Highlight] 16:9 wide option of TV aspect in SETUP menu.
3) Press follow key in continuous using remote control.
1 −> 3 −> 9 −> 7 −> 1 −> 3 −> 9 −> ENTER

2. How to update AUDIO MICOM program.


[Update using CD]
1) Change the filename to download as “DH6530_(Version).HEX”. Only upper cases are permitted.
ex) DH6530: ”DH6530_1301110.HEX”
2) Copy the file to the root folder of a CD and burn it.
3) Insert the CD to the SET, and move to the DVD function.
Then the upgrade process will be started with the upgrade information.
4) If the upgrade process is complete, the set will be rebooted with “Complete” message.

[Update using USB]


1) Change the filename to download as “DH6530_(Version).HEX”. Only upper cases are permitted.
ex) DH6530: ”DH6530_1301110.HEX”
2) Copy the file to the root folder of USB storage.
3) After Home-menu is displayed on Screen of SET, Put the USB into the SET.
Then the upgrade process will be started with the upgrade information.
4) If the upgrade process is complete, the set will be rebooted with “Complete” message.

3. How to update DVD program.


[Update using CD]
1) Copy DVD program(ex: LG_DH7530LD1_Version.ROM) to Root folder of CD, and burn it.
ex) P:\LG_DH7530LD1_1301040.ROM
2) Insert the CD to the SET, then after a while the CD tray will be opened with upgrade information on
the screen.
3) Remove the CD, and press “PLAY” key in remote controller.
4) Remove and reconnect the power cable when it changes to logo screen from upgrade information.
Then the upgrade process is completed.

[Update using USB]


1) Copy DVD program(ex: LG_DH7530LD1_Version.ROM) to Root folder of the formatted USB and burn it.
ex) P:\LG_DH7530LD1_1301040.ROM
2) After Home-menu is displayed on Screen of SET, Put the USB into the SET.
Then the upgrade process will be started with the upgrade information.
3) Remove the USB, press "PLAY" key of the remote controller.
4) Remove and reconnect the power cable when it changes to logo screen from upgrade information.
Then the upgrade process is completed.

1-7
SPECIFICATIONS
• GENERAL
Power requirements Refer to main label
Power consumption Refer to main label
Dimensions (W x H x D) 360 x 60.5 x 299 mm without foot
Net Weight (Approx.) 2.66 kg
Operating temperature 41 °F to 95 °F (5 °C to 35 °C)
Operating humidity 5 % to 90 %
Bus Power Supply (USB) DC 5 V 500 mA

• INPUTS/ OUTPUTS
VIDEO OUT 1.0 V (p-p), 75 Ω, sync negative, RCA jack x 1
HDMI OUT (video/audio) 19 pin (Type A, HDMI™ Connector )
ANALOG AUDIO IN 2.0 Vrms (1 kHz, 0 dB), 600 Ω, RCA jack (L, R) x 1
DIGITAL IN (OPTICAL) 3 V (p-p), Optical jack x 1
PORT. IN 0.5 Vrms (3.5 mm stereo jack)
MIC IN 6.3 mm jack

• AMPLIFIER
Stereo mode 167 W + 167 W (3 Ω at 1kHz)
Surround mode Front: 167 W + 167 W (3 Ω at 1 kHz)
Center: 167 W (3 Ω at 1 kHz)
Surround: 167 W + 167 W (3 Ω at 1 kHz)
Subwoofer: 167 W (3 Ω at 60 Hz)

• TUNER
FM Tuning Range 87.5 to 108.0 MHz or 87.50 to 108.00 MHz

1-8
• FRONT SPEAKER
Type 1 Way 1 speaker
Impedance Rated 3Ω
Input Power 167 W
Max. Input Power 334 W
Net Dimensions (W x H x D) 250 x 1100 x 250 mm
Net Weight 3.5 kg

• REAR SPEAKER
Type 1 Way 1 speaker
Impedance Rated 3Ω
Input Power 167 W
Max. Input Power 334 W
Net Dimensions (W x H x D) 250 x 1100 x 250 mm
Net Weight 3.5 kg

• CENTER SPEAKER
Type 1 Way 1 speaker
Impedance Rated 3Ω
Input Power 167 W
Max. Input Power 334 W
Net Dimensions (W x H x D) 260 x 93 x 74 mm
Net Weight 0.6 kg

• PASSIVE SUBWOOFER
Type 1 Way 1 speaker
Impedance Rated 3Ω
Input Power 167 W
Max. Input Power 334 W
Net Dimensions (W x H x D) 134 x 354 x 325 mm
Net Weight 5.2 kg

Design and specifications are subject to change without notice.

1-9
MEMO

1-10
SECTION 2
ELECTRICAL

CONTENTS
DIGITAL DISPLAY & MEDIA TRAINING MASTER ......................................................................................... 2-2
1. DISTORTED PICTURE........................................................................................................................... 2-2
2. NO PICTURE .......................................................................................................................................... 2-7
3. PICTURE COLOR................................................................................................................................. 2-12
4. NOISE/AUDIO PROBLEMS.................................................................................................................. 2-14
5. MISCELLANEOUS ................................................................................................................................ 2-17

ONE POINT REPAIR GUIDE .......................................................................................................................... 2-26


1. NO POWER PROBLEM (HIGH VOLTAGE) ......................................................................................... 2-26
2. NO AUDIO SPEAKER (25 V / 30 V)..................................................................................................... 2-27
3. NO POWER PROBLEM (3.8 VA) ......................................................................................................... 2-28
4. VFD DOESN’T DISPLAY ...................................................................................................................... 2-29
5. NO POWER PROBLEM ....................................................................................................................... 2-30
6. SPEAKER NO AUDIO OUTPUT .......................................................................................................... 2-31
7. USB NO DETECT ................................................................................................................................. 2-32
8. NO BOOTING ....................................................................................................................................... 2-33
9. DISC NO READING .............................................................................................................................. 2-34
10. NO VIDEO OUTPUT COMPOSITE ...................................................................................................... 2-35
11. NO BOOTING ....................................................................................................................................... 2-36

DETAILS AND WAVEFORMS ON SYSTEM TEST AND DEBUGGING ....................................................... 2-37


1. SYSTEM 27 MHz CLOCK, RESET, FLASH R/W SIGNAL .................................................................. 2-37
2. SDRAM CLOCK .................................................................................................................................... 2-38
3. VIDEO PART (100% FULL COLOR-BAR) ........................................................................................... 2-39
4. HDMI PART .......................................................................................................................................... 2-40
5. SERVO OPEN/CLOSE SIGNAL ........................................................................................................... 2-41

WIRING DIAGRAM .......................................................................................................................................... 2-49

BLOCK DIAGRAMS ........................................................................................................................................ 2-51


1. OVERALL BLOCK DIAGRAM .............................................................................................................. 2-51
2. AUDIO PATH BLOCK DIAGRAM ......................................................................................................... 2-53

CIRCUIT DIAGRAMS ...................................................................................................................................... 2-55


1. SMPS CIRCUIT DIAGRAM .................................................................................................................. 2-55
2. MAIN - MPEG CIRCUIT DIAGRAM ...................................................................................................... 2-57
3. MAIN - SERVO CIRCUIT DIAGRAM .................................................................................................... 2-59
4. MAIN - I/O CIRCUIT DIAGRAM............................................................................................................ 2-61
5. MAIN - MICOM CIRCUIT DIAGRAM .................................................................................................... 2-63
6. MAIN - I/O JACK CIRCUIT DIAGRAM ................................................................................................. 2-65
7. AMP - PWM CIRCUIT DIAGRAM ......................................................................................................... 2-67
8. AMP - AMP CIRCUIT DIAGRAM .......................................................................................................... 2-69
9. JACK CIRCUIT DIAGRAM ................................................................................................................... 2-71
10. FRONT CIRCUIT DIAGRAM ................................................................................................................ 2-73

CIRCUIT VOLTAGE CHART ........................................................................................................................... 2-75

PRINTED CIRCUIT BOARD DIAGRAMS ....................................................................................................... 2-79


1. SMPS P. C. BOARD ............................................................................................................................. 2-79
2. MAIN P. C. BOARD .............................................................................................................................. 2-81
3. AMP P. C. BOARD ............................................................................................................................... 2-83
4. JACK P. C. BOARD .............................................................................................................................. 2-85
5. FRONT P. C. BOARD ........................................................................................................................... 2-87

2-1
DIGITAL DISPLAY & MEDIA TRAINING MASTER
Objective: To provide clear and concise guidelines for customer service agents to handle calls on
box goods calls.

1. DISTORTED PICTURE
1-1. Lines on Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.

Determine what cables the customer is using to connect


What cables is NO the DVD to the TV and if connected properly. Refer to OM for
the customer using to connections. Tighten any loose cables. Make sure the customer
connect the DVD? is not connecting a DVD to VCR.
Copy protection can distort the picture on older DVD models.

YES

Make sure the TV is on the correct input.


Is the TV set NO Turn TV off, then on to determine input.
to the correct input? Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.

YES

One disc displaying the issue is a problem with the disc.


NO Multiple discs displaying the problem could indicate the DVD lens
Do lines appear when
needs to be cleaned. Recommend the customer use a lens
watching multiple discs?
cleaner on the DVD. A lens cleaner is available at any local
electronics retailer.

YES

Lines appearing when watching a TV program indicates


Do lines appear when NO an issue with the display. If the TV program is fine,
watching a TV program? then connect the DVD to another input on the display to
determine if the problem is following the DVD.

YES

Connect the DVD to another TV and play a disc.


Do lines appear NO No lines during disc play back indicates a problem with the first TV.
when the DVD is Please refer to the owners manual for instructions on how to
connected to another TV? connect the DVD to a TV. If the DVD has a problem on the
second TV, then see service chart for service information.

YES

Have the customer try another set of cables. A bad cable can
Has the customer tried NO also cause video problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-2
DIGITAL DISPLAY & MEDIA TRAINING MASTER
1-2. Ghost Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.

Determine what cables the customer is using to connect the DVD to


NO the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables. Make sure the customer is not connecting a
using to connect the DVD?
DVD to VCR or DVD. Copy protection can distort
the picture on older VCR models.

YES

NO Make sure the TV is on the correct input. Turn TV off,


Is the TV set to
then on to determine input. Video when using composite,
the correct input?
or component. DVI when using DVI, and HDMI when using HDMI.

YES

One disc displaying the issue is a problem with the disc.


Do ghosting appear when NO Multiple discs displaying the problem could indicate the DVD lens
watching multiple discs? needs to be cleaned. Recommend the customer use a lens cleaner
on the DVD. A lens cleaner is available at any local electronics retailer.

YES

Ghosting appearing when watching a TV program indicates an


Do lines appear when NO issue with the display. If the TV program is fine, then connect
watching a TV program? the DVD to another input on the display to determine
if the problem is following the DVD.

YES

Connect the DVD to another TV and play a disc.


Does ghosting NO No ghosting during disc play back indicates a problem with the first TV.
appear when the DVD is Please refer to the owners manual for instructions on how to
connected to another TV? connect the DVD to a TV. If the DVD has a problem on the second TV,
then see service chart for service information.

YES

Have the customer try another set of cables. A bad cable can
Has the customer tried NO also cause video problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-3
DIGITAL DISPLAY & MEDIA TRAINING MASTER
1-3. Rolling Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.

Determine what cables the customer is using to connect the DVD to


NO the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables. Make sure the customer is not connecting
using to connect the DVD?
a DVD to VCR. Copy protection can distort
the picture on older VCR models.

YES

NO Make sure the TV is on the correct input. Turn TV off,


Is the TV set to
then on to determine input. Video when using composite,
the correct input?
or component. DVI when using DVI, and HDMI when using HDMI.

YES

One disc displaying the issue is a problem with the disc.


Does rolling appear when NO Multiple discs displaying the problem could indicate the DVD lens
watching multiple discs? needs to be cleaned. Recommend the customer use a lens cleaner
on the DVD. A lens cleaner is available at any local electronics retailer.

YES

Rolling appearing when watching a TV program indicates


Does rolling appear when NO an issue with the display. If the TV program is fine, then connect
watching a TV program? the DVD to another input on the display to determine if the problem
is following the DVD.

YES

Connect the DVD to another TV and play a disc. No lines during disc
Does rolling appear NO playback indicates a problem with the first TV.
when the DVD is connected to Please refer to the owners manual for instructions on how to connect the
another TV? DVD to a TV. If the DVD has a problem on the second TV,
then see service chart for service information.

YES

Have the customer try another set of cables. A bad cable can also
Has the customer tried NO cause video problems. Test the cable with another device to the TV
another set of cables? to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-4
DIGITAL DISPLAY & MEDIA TRAINING MASTER
1-4. Shaky Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.

Determine what cables the customer is using to connect the DVD to


NO the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables.
using to connect the DVD?
Make sure the customer is not connecting a DVD.
Copy protection can distort the picture on older VCR models.

YES

NO Make sure the TV is on the correct input. Turn TV off, then on


Is the TV set to
to determine input. Video when using composite, or component.
the correct input?
DVI when using DVI, and HDMI when using HDMI.

YES

One disc displaying the issue is a problem with the disc.


Does shaking appear when NO Multiple discs displaying the problem could indicate the DVD lens
watching multiple discs? needs to be cleaned. Recommend the customer use a lens cleaner
on the DVD. A lens cleaner is available at any local electronics retailer.

YES

NO Shaking appearing when watching a TV program indicates an issue with


Does shaking appear when
the display. If the TV program is fine, then connect the DVD to another
watching a TV program?
input on the display to determine if the problem is following the DVD.

YES

Connect the DVD to another TV and play a disc. No shaking during


Does shaking appear NO disc play back indicates a problem with the first TV. Please refer to
when the DVD is connected to the owners manual for instructions on how to connect the DVD to a TV.
another TV? If the DVD has a problem on the second TV,
then see service chart for service information.

YES

Have the customer try another set of cables. A bad cable can
Has the customer tried NO also cause video problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-5
DIGITAL DISPLAY & MEDIA TRAINING MASTER
1-5. Blurry Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.

Determine what cables the customer is using to connect the DVD to


NO the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables. Make sure the customer is not connecting
using to connect the DVD?
a DVD to VCR. Copy protection can distort
the picture on older VCR models.

YES

NO Make sure the TV is on the correct input. Turn TV off,


Is the TV set to
then on to determine input. Video when using composite, or component.
the correct input?
DVI when using DVI, and HDMI when using HDMI.

YES

One disc displaying the issue is a problem with the disc.


Does blurriness appear when NO Multiple discs displaying the problem could indicate the DVD lens
watching multiple discs? needs to be cleaned. Recommend the customer use a lens cleaner on
the DVD. A lens cleaner is available at any local electronics retailer.

YES

Blurriness appearing when watching a TV program indicates an


Does blurriness appear when NO issue with the display. If the TV program is fine, then connect
watching a TV program? the DVD to another input on the display to determine if the problem
is following the DVD.

YES

Connect the DVD to another TV and play a disc. No blurriness


Does blurriness appear NO during disc play back indicates a problem with the first TV.
when the DVD is connected to Please refer to the owners manual for instructions on how to connect
another TV? the DVD to a TV. If the DVD has a problem on the second TV,
then see service chart for service information.

YES

Have the customer try another set of cables.


Has the customer tried NO A bad cable can also cause video problems. Test the cable with another
another set of cables? device to the TV to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-6
DIGITAL DISPLAY & MEDIA TRAINING MASTER
2. NO PICTURE
2-1. Black Screen
The entire screen is black.

Make sure the customer did not select 480i resolution in the menu
Does the DVD on-screen NO of the DVD HTS if using HDMI connections. Change resolution on
menu appear? upconversion DVD HTS by pushing the resolution button of the remote
controller. HDMI don’t support 480i resolution.

YES

Determine what cables the customer is using to connect the DVD to


NO the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables. Make sure the customer is not connecting a
using to connect the DVD?
DVD to VCR. Copy protection can distort
the picture on older VCR models.

YES

NO Make sure the TV is on the correct input. Turn TV off,


Is the TV set to
then on to determine input. Video when using composite, or component.
the correct input?
DVI when using DVI, and HDMI when using HDMI.

YES

If the customer is not able to watch television then he may have a


Is the customer able to NO problem with his television, especially if the cable signal comes
watch TV programming? through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.

YES

Have the customer connect the DVD to another TV in order to


Can the customer connect NO determine if the problem is the DVD or the TV. Refer to the OM for
the DVD to another TV? connections assistance. If the DVD works on the second TV,
then the customer has a problem with his TV.

YES

Have the customer try another set of cables. A bad cable can
Has the customer tried NO also cause video problems. Test the cable with another device to the TV
another set of cables? to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-7
DIGITAL DISPLAY & MEDIA TRAINING MASTER
2-2. Blue Screen
The entire screen is a solid blue color.

Make sure the customer did not select 480i resolution in the menu
Does the DVD on-screen NO of the DVD HTS if using HDMI connections. Change resolution on
menu appear? upconversion DVD HTS by pushing the resolution button of the remote
controller. HDMI don’t support 480i resolution.

YES

Determine what cables the customer is using to connect the DVD


NO to the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables. Make sure the customer is not connecting a
using to connect the DVD?
DVD to VCR. Copy protection can distort
the picture on older VCR models.

YES

NO Make sure the TV is on the correct input.


Is the TV set to
Turn TV off, then on to determine input. Video when using composite,
the correct input?
or component. DVI when using DVI, and HDMI when using HDMI.

YES

If the customer is not able to watch television then he may have a


Is the customer able to NO problem with his television, especially if the cable signal comes
watch TV programming? through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.

YES

Have the customer connect the DVD to another TV in order to


Can the customer connect NO determine if the problem is the DVD or the TV. Refer to the OM for
the DVD to another TV? connections assistance. If the DVD works on the second TV,
then the customer has a problem with his TV.

YES

Have the customer try another set of cables. A bad cable can also
Has the customer tried NO cause video problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-8
DIGITAL DISPLAY & MEDIA TRAINING MASTER
2-3. Snowy Screen
A snowy picture is when black and white dots are all over the screen.

Make sure the customer did not select 480i resolution in the menu
Does the DVD on-screen NO of the DVD HTS if using HDMI connections. Change resolution on
menu appear? upconversion DVD HTS by pushing the resolution button of the remote
controller. HDMI don’t support 480i resolution.

YES

Determine what cables the customer is using to connect the DVD


NO to the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables. Make sure the customer is not connecting a
using to connect the DVD?
DVD to VCR. Copy protection can distort
the picture on older VCR models.

YES

NO Make sure the TV is on the correct input. Turn TV off,


Is the TV set to
then on to determine input. Video when using composite, or component.
the correct input?
DVI when using DVI, and HDMI when using HDMI.

YES

If the customer is not able to watch television then he may


Is the customer able to NO have a problem with his television, especially if the cable signal comes
watch TV programming? through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.

YES

Have the customer connect the DVD to another TV in order to


Can the customer connect NO determine if the problem is the DVD or the TV. Refer to the OM for
the DVD to another TV? connections assistance. If the DVD works on the second TV,
then the customer has a problem with his TV.

YES

Have the customer try another set of cables. A bad cable can
Has the customer tried NO also cause video problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-9
DIGITAL DISPLAY & MEDIA TRAINING MASTER
2-4. No Signal
A “no signal” message appears on the screen of the display.

Make sure the customer did not select 480i resolution in the
Does the DVD on-screen NO menu of the DVD HTS if using HDMI connections. Change resolution on
menu appear? upconversion DVD HTS by pushing the resolution button of the remote
controller. HDMI don’t support 480i resolution.

YES

Determine what cables the customer is using to connect the DVD


NO to the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables. Make sure the customer is not connecting
using to connect the DVD?
a DVD to VCR or DVD to DVD Recorder.
Copy protection can distort the picture on older VCR models.

YES

NO Make sure the TV is on the correct input. Turn TV off,


Is the TV set to the
then on to determine input. Video when using composite, or component.
correct input?
DVI when using DVI, and HDMI when using HDMI.

YES

If the customer is not able to watch television then he may have a


Is the customer able to NO problem with his television, especially if the cable signal comes
watch TV programming? through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.

YES

Have the customer connect the DVD to another TV in order to


Can the customer connect NO determine if the problem is the DVD or the TV. Refer to the OM for
the DVD to another TV? connections assistance. If the DVD works on the second TV,
then the customer has a problem with his TV.

YES

Have the customer try another set of cables. A bad cable


Has the customer tried NO can also cause video problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-10
DIGITAL DISPLAY & MEDIA TRAINING MASTER
2-5. Invalid Format or Format Not Supported

Customer’s using an DVI, or HDMI cable connection need to set the


Is the customer using a NO resolution on the product above 480I. HDMI,
digital cable connection? DVI connections can not process a 480I resolution.
They can only process a 480P, 720P, 1080I, or 1080P resolution.

YES

Make sure the customer’s simultaneously connecting analog component


NO cable with HDMI cable. And then If Copy Protected Disc is playing back,
Is the customer using an
analog component output is no picture. Only when the analog output is
analog cable connection?
480I, you can see the picture. In case of No Copy Protected Disc,
you can see the picture regardless of the resolution.

YES

Make sure the display is HDCP compliant when using a DVI or


Is the display NO HDMI connection. A lack of HDCP compliancy on the display may
HDCP compliant? cause an invalid format or format not supported message to appear.
It can also cause a copy protection OSD to appear.

YES

Ask the customer to connect the device to another display.


Has the customer tried the NO If the device starts working, then the problem may be the original display.
device on another display? The customer will need to troubleshoot the display. If the device
still does not work, then the problem may be the device or the cable.

YES

Ask the customer to replace the cable between the device and display.
Has the customer tried NO If the problem is corrected, then the problem was with the cable.
another cable? If the problem continues, then the device is the problem.
Set up service according to in warranty or out of warranty procedures.

2-11
DIGITAL DISPLAY & MEDIA TRAINING MASTER
3. PICTURE COLOR
3-1. No Color
The video displays no color and only shows in black and white.

Determine what cables the customer is using to connect the DVD


What cables is the customer NO to the TV and if connected properly. Refer to OM for connections.
using to connect the DVD? Tighten any loose cables. Make sure the customer is not connecting a
DVD to VCR. Copy protection can distort the picture on older VCR models.

YES

NO Make sure the TV is on the correct input according to the


Is the TV set to the
connections in use. Video when using composite, or component.
correct input?
DVI when using DVI, and HDMI when using HDMI.

YES

One disc displaying the issue is a problem with the disc.


NO Make sure the discs the customer is using are compatible with the
Does color appear when
DVD by checking “playable discs” in the owners manual.
watching multiple discs?
Multiple discs displaying the problem indicates a problem with
the DVD HTS.

YES

If the cable or satellite programming is connected through


NO another input and the customer does not get color, the customer has a
Does color appear when
problem with his television. If a TV program does have the color,
watching a TV program?
the problem may be the DVD HTS, the cables being used,
or the TV itself.

YES

Connect the DVD to another TV and play a disc. Good color during
Does color appear NO disc play back indicates a problem with the first TV. Please refer to the
when the DVD is owners manual for instructions on how to connect the DVD to a TV.
connected to another TV? If the DVD has a problem on the second TV, then see service chart for
service information.

YES

Have the customer try another set of cables. A bad cable can
Has the customer tried NO also cause video problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If the DVD is the problem,
please see service chart for service information.

2-12
DIGITAL DISPLAY & MEDIA TRAINING MASTER
3-2. Poor Color
The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to
a screen.

Determine what cables the customer is using to connect the DVD to


What cables is the customer NO the TV and if connected properly. Refer to OM for connections.
using to connect the DVD? Tighten any loose cables. Make sure the customer is not connecting a
DVD to VCR. Copy protection can distort the picture on older VCR models.

YES

NO Make sure the TV is on the correct input according to the


Is the TV set to the
connections in use. Video when using composite, or component.
correct input?
DVI when using DVI, and HDMI when using HDMI.

YES

One disc displaying the issue is a problem with the disc.


Is color fine when watching NO Make sure the discs the customer is using are compatible with the DVD
multiple discs? by checking “playable discs” in the owners manual. Multiple discs
displaying the problem indicates a problem with the DVD HTS.

YES

If the cable or satellite programming is connected through another


Is color fine when watching NO input and the customer does not get color, the customer has a problem
a TV program? with his television. If a TV program does have the color, the problem
may be the DVD HTS, the cables being used, or the TV itself.

YES

Connect the DVD to another TV and play a disc. Good color during
NO disc play back indicates a problem with the first TV. Please refer to the
Is color fine when the DVD is
owners manual for instructions on how to connect the DVD to a TV.
connected to another TV?
If the DVD has a problem on the second TV, then see service
chart for service information.

YES

Have the customer try another set of cables. A bad cable


Has the customer tried NO can also cause video problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If the DVD is the problem,
please see service chart for service information.

2-13
DIGITAL DISPLAY & MEDIA TRAINING MASTER
4. NOISE/AUDIO PROBLEMS
4-1. No Audio
The customer is not able to get audio.

Determine what cables the customer is using to connect the DVD


NO to the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables. Make sure the customer has audio cables
using to connect the DVD?
connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).

YES

Is the customer NO Make sure the customer has not routed video
able to see video? and audio to separate inputs.

YES

Problem occurring on one disc indicates a problem with the disc.


Does issue occur on NO Problem occurring on multiple discs could indicate a lens cleaner
more than one disc? is needed. The customer can purchase a lens cleaner at any
electronics retailer.

YES

No audio from a TV program on a different channel or input means


Problem occur when NO there is a problem with the television.
watching TV program? If a TV program does have the audio, the problem may be the DVD HTS,
the cables being used, or the TV itself.

YES

Audio is fine when the DVD is connected to another TV


Does the problem occur NO indicates the problem is with the television.
when DVD is connected to
Refer to the owners manual for assistance
another TV?
with connecting DVD to another TV.

YES

Have the customer try another set of cables. A bad cable can also
Has the customer tried NO cause audio problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-14
DIGITAL DISPLAY & MEDIA TRAINING MASTER
4-2. Distorted Audio
The audio sounds muffled, scratchy, or the audio skips.

Determine what cables the customer is using to connect the DVD


NO to the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables. Make sure the customer has audio
using to connect the DVD?
cables connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).

YES

Is the customer NO Make sure the customer has not routed


able to see video? video and audio to separate inputs.

YES

Problem occurring on one disc indicates a problem with the disc.


Does issue occur on NO Problem occurring on multiple discs could indicate a lens cleaner
more than one disc? is needed. The customer can purchase a lens cleaner at any
electronics retailer.

YES

Distorted audio from a TV program on a different channel or


Problem occur when NO input means there is a problem with the television. If a TV program
watching TV program? does have the audio, the problem may be the DVD HTS,
the cables being used, or the TV itself.

YES

Audio is fine when the DVD is connected to another TV


Does the problem occur NO indicates the problem is with the television.
when DVD is connected to
Refer to the owners manual for assistance
another TV?
with connecting DVD to another TV.

YES

Have the customer try another set of cables. A bad cable can
Has the customer tried NO also cause audio problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If DVD is problem,
please see service chart for service information.

2-15
DIGITAL DISPLAY & MEDIA TRAINING MASTER
4-3. Humming/Clicking Noise
The unit is making a humming noise or a clicking noise.

DVDs make a slight hum when playing discs.


Does the noise only NO A clicking noise or a noise interfering with audio may indicate a problem.
happen when a disc Try multiple discs. Multiple discs with the same issue means the
is playing? DVD may need service or be professionally cleaned.
Check DVD service for service instructions.

YES

Check to see if a disc is inserted into the DVD and eject the disc.
Does the noise happen NO A humming or clicking noise when the disc is not inserted
when the DVD is turned on? may be a cooling fan. Check OM to see if cooling fan is present.
If not, unit will need service. See DVD service for service instructions.

4-4. Audio/Video Out of Synch


The audio and video do not match up. People look to be talking, but their voices are delayed by a few seconds.

If the issue only shows up on one disc, then the problem is


Has the customer tried NO with that disc. Have the customer try multiple tapes or discs.
multiple tapes and discs? If the issue happens on multiple discs and tapes,
then ask the customer to try a lens or a head cleaner.

YES

Make sure cables are routed properly.


NO Make sure audio and video cables are routed to the same source
How are the cables routed? (if possible). Routed audio and video to separate products
can cause a bit of a delay between the devices as not all devices
will process audio and video signals at the same speed.

YES

Ask the customer to connect the product to another TV.


Has the customer NO If the issue persists, try another set of cables. If the issue still persists,
connected to another TV? then the issue is with the unit. The unit will need service.
Arrange service following proper procedure.

2-16
DIGITAL DISPLAY & MEDIA TRAINING MASTER
5. MISCELLANEOUS
5-1. No Power
The unit will not turn on.

NO
Is the unit plugged in? Make sure the unit is plugged into a surge protector or the wall.

YES

Does the unit turn on NO See if the unit will turn on when the power button the unit is pressed.
when the power button If the unit turns on, then troubleshoot the remote control using
is pressed on the unit? the Remote Control Not Working call flow.

YES

NO Make sure the surge protector is plugged into a wall outlet.


Is the unit plugged into
Also make sure the surge protector is turned on or does not
a surge protector?
need to be reset due to a recent surge.

YES

Test the unit in another outlet. If the unit works,


Does the unit work when NO then the problem is the outlet where the unit was connected.
plugged into another outlet? If the issue is the DVD, then set up service for DVD according to
DVD service guide.

YES

NO If DVD failed due to lightning strike or a power surge,


Have there been any lightning
this is not covered by warranty. Follow guidelines
strikes or power outages?
for service for a DVD out of warranty.

2-17
DIGITAL DISPLAY & MEDIA TRAINING MASTER
5-2. Disc Error
The unit displays “disc error” when a disc is inserted into the DVD HTS.

Is the disc inserted into NO Make sure the disc has been inserted into the DVD HTS properly.
the DVD HTS properly? The HTS can not read a disc inserted into the unit upside down.

YES

Determine the type of disc the customer is not able to play.


What type of disc is NO If the customer is using a store-bought movie DVD,
the customer using? then please skip the next three questions.
If it’s a recorded disc, move onto the next question.

YES

Make sure the customer finalized the disc in the DVD recorder.
NO Make sure the type of disc the customer is using is compatible
Did the customer burn
with the DVD HTS. If the customer initialized a DVD-RW in VR mode,
this disc in a DVD recorder?
make sure the owners manual has the RW logo to show
compatibility for the VR format.

YES

Make sure the customer burned a compatible format


NO (such as VCD, SVCD, or DivX). Make sure the file meets the
Did the customer burn
specifications required for the HTS to play the disc. Check the owners
the disc in a computer?
manual for specifications. Disc may still not be compatible.
Refer customer to section of OM regarding burned discs.

YES

One disc with the problem is a problem with the disc.


NO DVD HTSs can play scratched or dirty DVDs and not have any issues
Has the customer tried
during playback. Multiple discs with the issue can mean the lens
multiple discs?
on the DVD HTS needs to be cleaned.
Recommend a lens cleaner. Service DVD if lens cleaner was used.

2-18
DIGITAL DISPLAY & MEDIA TRAINING MASTER
5-3. Unit Locks Up
Unit does not respond to any commands.

NO If the unit will turn on or off with the button on the unit,
Does the unit respond to
troubleshoot the remote control. Please refer to
the buttons on the unit?
Remote Control Not Working call flow.

YES

If the unit does no respond to any buttons,


Has the customer NO then reset the unit by unplugging it for 15 to 30 seconds.
reset the unit? If the unit does not respond after the reset,
arrange for service on the DVD.

5-4. Disc Stuck


A DVD disc is stuck in the unit.

NO Press the open/close button on the unit. If the disc ejects,


Does the open/close button
troubleshoot the remote using the Remote Control
on the unit work?
not working call flow.

YES

NO Ask the customer to reset the unit by unplugging the unit


Has the customer
from the electrical outlet for 15 to 30 seconds. If the disc
reset the unit?
remains stuck in the unit after the reset, the unit will need service.

2-19
DIGITAL DISPLAY & MEDIA TRAINING MASTER
5-5. Remote Control Not Working

If the buttons on the front of the unit do not respond,


Does the unit respond to NO determine if the product has locked up or if the unit will not turn on.
buttons on the front of the unit? The problem is not the remote control. Make sure the remote control is
the remote that goes with that particular model.

YES

Determine which product the remote is not working.


NO The customer may need to press the appropriate mode button
Does the remote control
to make the remote operate another component. The remote may
any component?
even need to be programmed to the other component,
especially if the batteries were just changed.

YES

Ask the customer to change batteries.


Have the batteries NO Make sure the batteries are new and fresh.
been changed? The batteries do not need to come from a “spare” battery drawer.
Do not mix used and new batteries.

YES

If the remote does not work anything, then walk the customer
NO through a remote drain. Remove the batteries from the remote control.
Is the remote working at all? Then press and hold any button down for a minute.
This will drain the power out of the remote and reset it.
Universal remotes will have to be reprogrammed.

YES

NO If another remote works the unit, then follow


Does any remote
the procedure to FOC the customer a new remote.
work the unit?
If two remotes do not work the unit, the unit will need service.

YES

Please refer to the OM for instructions on how to


NO program remote to TV. Customer wants to program a remote
Does the customer want to
other than Zenith or LG, the customer will need to contact
program their remote?
the manufacturer of the remote control. Codes do not work,
remote is not compatible.

2-20
DIGITAL DISPLAY & MEDIA TRAINING MASTER
5-6. Will Not Play Disc
The unit will not play a disc when a disc is inserted into the HTS.

Is the disc inserted into NO Make sure the disc has been inserted into the DVD HTS properly.
the DVD HTS properly? The HTS can not read a disc inserted into the unit upside down.

YES

Determine the type of disc the customer is not able to play.


What type of disc is NO If the customer is using a store-bought DVD,
the customer using? then please skip the next three questions.
If it’s a recorded disc, move onto the next question.

YES

Make sure the customer finalized the disc in the DVD recorder.
NO Make sure the type of disc the customer is using is compatible
Did the customer burn this
with the DVD HTS. If the customer initialized a DVD-RW in VR mode,
disc in a DVD recorder?
make sure the owners manual has the RW logo to show
compatibility for the VR format.

YES

Make sure the customer burned a compatible format


NO (such as VCD, SVCD, or DivX). Make sure the file meets the
Did the customer burn
specifications required for the HTS to play the disc.
the disc in a computer?
Check the owners manual for specifications. Disc may still not be
compatible. Refer customer to section of OM regarding burned discs.

YES

One disc with the problem is a problem with the disc.


NO DVD HTSs can play scratched or dirty DVDs and not have
Has the customer tried
any issues during playback. Multiple discs with the issue can mean
multiple discs?
the lens on the DVD HTS needs to be cleaned.
Recommend a lens cleaner. Service DVD if lens cleaner was used.

2-21
DIGITAL DISPLAY & MEDIA TRAINING MASTER
5-7. Disc Freezes or Skips
The audio and video freeze and skip during play back of a DVD disc.

Is the disc inserted into NO Make sure the disc has been inserted into the DVD HTS properly.
the DVD HTS properly? The HTS can not read a disc inserted into the unit upside down.

YES

Determine the type of disc the customer is not able to play.


What type of disc is NO If the customer is using a store-bought DVD,
the customer using? then please skip the next three questions. If it’s a recorded disc,
move onto the next question.

YES

Make sure the customer finalized the disc in the DVD recorder.
NO Make sure the type of disc the customer is using is compatible
Did the customer burn this
with the DVD HTS. If the customer initialized a DVD-RW in VR mode,
disc in a DVD recorder?
make sure the owners manual has the RW logo to show
compatibility for the VR format.

YES

Make sure the customer burned a compatible format


NO (such as VCD, SVCD, or DivX). Make sure the file meets the
Did the customer burn
specifications required for the HTS to play the disc.
the disc in a computer?
Check the owners manual for specifications. Disc may still not be
compatible. Refer customer to section of OM regarding burned discs.

YES

One disc with the problem is a problem with the disc.


NO DVD HTSs can play scratched or dirty DVDs and not have
Has the customer tried
any issues during playback. Multiple discs with the issue can mean
multiple discs?
the lens on the DVD HTS needs to be cleaned.
Recommend a lens cleaner. Service DVD if lens cleaner was used.

2-22
DIGITAL DISPLAY & MEDIA TRAINING MASTER
5-8. Can Access Menu, but Not Play a Movie
The disc menu is displayed but the disc will not play.

Go into the system information screen of the DVD HTS.


NO To access this menu, bring up the main menu. Go to TV aspect,
Check the system information
highlight 16:9, press 1397139 and hit enter. If sold in the US,
screen of the DVD HTS.
this should be DVD region code 1 and DVD region code A.
In case of HD-DVD, there is no region code.

YES

NO If the region code of the DVD disc is not A, then the DVD disc
What is the region code of
will not play on a HTS sold in the US. The HTS can play only
the DVD disc?
DVD discs labeled same as the rear of the unit.

YES

The disc locking up on a feature needs to be reported to Q&E.


Is the disc locking up on a NO See instructions on reporting problems to Q&E. For a work
disclaimer screen when the around the problem, advise the customer to access the chapter list.
customer presses play? Start play back from chapter 1 to start the movie and avoid any
feature lock ups.

5-9. Reporting a problem to Quality & Engineering


Reporting a problem that may require a firmware update to fix.

Get the micom version from the system information screen.


NO Get the ISBN number from the back of the DVD box cover
How do I report a problem to
(the number under the barcode). Get the exact problem
Quality and Engineering?
the customer is describing Email this information to Matt Wedgman
so the issue can be reported to the factory.

2-23
DIGITAL DISPLAY & MEDIA TRAINING MASTER
5-10. Aspect Ratio
The customer has bars on the top and bottom of the screen, the left and right of the screen, or both.

A full screen movie played on a wide screen TV will have bars


Is the movie wide screen NO on the left and right side of the TV. The customer needs to
or full screen? make sure they choose the appropriate type of movie
they want to view.

YES

If the aspect ratio is 1.33:1 then the movie is set up for full screen viewing.
What is the aspect ratio NO Bars will appear on the left and right side of the screen if the TV is wide
of the DVD disc being played? screen. If the aspect ratio is 1.85:1 or 2.35:1, then there will be bars on
the top and bottom as that ratio is bigger than widescreen TVs (1.78:1).

YES

Try changing the resolution to 480p. 720p, 1080i and


What is the resolution NO 1080p resolution require a widescreen aspect ratio which
of the DVD HTS set at? means bars will be placed on the left and right side for
full screen movies.

YES

Make sure the aspect of the television is set appropriately.


What is the aspect ratio NO If the aspect ratio of the television is set at 4:3 when the TV
of the television set at? is wide screen, then a wide screen movie will show up as
letterbox with bars on the top and bottom and bars on the sides.

2-24
DIGITAL DISPLAY & MEDIA TRAINING MASTER
5-11. My Unit Won’t Upconvert
The customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p.

NO Ask the customer to press stop to stop the disc from playing.
Is the disc
Ask the customer to press the resolution button to change the resolution.
currently playing?
The DVD HTS will not change resolutions while the disc is playing.

YES

Discs with copy protection will not upconvert above 480p


Is the customer using NO when using component cables. The component output does not have
component (red, blue,
HDCP (highbandwidth digital content protection) compliancy
and green) cables?
which causes the DVD HTS to switch from 720p or 1080i to 480p.

YES

RGB to DVI or RGB to HDMI adapters will not upconvert.


NO RGB outputs and inputs are not HDCP compliant. If the customer
Is the customer using
sees an error message about HDCP, this is the issue.
any sort of adapter cable?
Copy protected discs will not upconvert
when HDCP is not found on the input or output.

YES

Regular discs can convert to 1080p over the HDMI output and
Is the customer using NO only the HDMI output. The TV has to have HDCP compliancy on
an HDMI or DVI cable? the HDMI input. The display has to accept the resolution
(480p, 720p, 1080i, or 1080p).

YES

NO Some movie companies will not allow their discs to upconvert


Is the customer using an
past 480p. If only one disc poses a problem, then the issue is the disc.
HDMI to DVI cable?
The customer will need to try multiple discs.

YES

One disc not upconverting means the disc may not upconvert.
NO Some movie companies will not allow their discs to upconvert.
Has the customer tried
If multiple discs display the issue, remove the disc and change
multiple discs?
the resolution with no disc in the unit.
If resolution will not change, the unit needs service.

2-25
ONE POINT REPAIR GUIDE
1. NO POWER PROBLEM (HIGH VOLTAGE)
No power problem occurs when you power on the unit.

1-1. Solution
Replace F901, BD901 on SMPS board.

1-2. How to troubleshoot (Countermeasure)


1) Fuse F901 Damage: Check fuse Short or Open and around components. --> Replace these.
2) Bridge Diode BD901 damage: Check the Bridge Diode short. --> Replace these.

BD901 is Defective
No Power
F901 is Defective
No Power

IC901, IC902 are Defe


S/W Error

1-3. Service hint (Any picture / Remark)

BD901

F901

< SMPS board top view >

2-26
ONE POINT REPAIR GUIDE
2. NO AUDIO SPEAKER (25 V / 30 V)
No power problem occurs when you power on the unit.

2-1. Solution
Replace D955, IC901, PC902, IC953 and Q901, PC901 on SMPS board.

2-2. How to troubleshoot (Countermeasure)


1) 25 V / 30 V Abnormal: Check CN902 pin1, 2, 3 of SMPS board.
2) D955, IC901, PC902, IC953 and around components --> Replace these.
3) Another case if there is no VC supply for IC901, please replace Q901, PC901.

3.7 VA No Power
S/W Error Switching Error D918 is Defective
IC901, IC902 are Defective
PC900, IC952 are Defective

No AMP Power
PC901, Q901 are Defective

Vcc No Power
D955 is Defective

Switching Error
PC902, IC953 are Defective

EAX647

2-3. Service hint (Any picture / Remark)

Q901
IC901

PC902 PC901
IC953

CN902
D955

< SMPS board top view >

2-27
ONE POINT REPAIR GUIDE
3. NO POWER PROBLEM (3.8 VA)
No power problem occurs when you power on the unit.

3-1. Solution
Replace IC902, PC900, IC952 on SMPS board.

3-2. How to troubleshoot (Countermeasure)


1) 3.8 VA Abnormal: Check CN901 pin9, 10 of SMPS board.
2) IC902, PC900, IC952 and around components. --> Replace these.
FLD No Power
D950 is Defective Vkk No Power
D951 is Defective

Vcc No Power
No Power o Power ZD950, ZD951 are Defective
D911 is Defective s Defective

6.3 VA No Pow
D952 is Defective

13 VA N
D953 is D

VA No Power
52 is Defective

13 VA No Power
D953 is Defective

3.7
S/W Error Switching Error D
1, IC902 are Defective
PC900, IC952 are Defective

No AMP Power
PC901, Q901 are Defective

3-3. Service hint (Any picture / Remark)

IC902

PC900
IC952

CN901

< SMPS board top view >

2-28
ONE POINT REPAIR GUIDE
4. VFD DOESN’T DISPLAY
No VFD Display occurs when you power on the unit.

4-1. Solution
Replace ZD950, ZD951, FR950 on SMPS board.

4-2. How to troubleshoot (Countermeasure)


1) FL+, FL-, VKK Abnormal: Check CN901 pin1, 2, 3 of SMPS board.
2) ZD950, ZD951, FR950 and around components. --> Replace these.

FLD No Power
D950 is Defective Vkk No Power ZD
D951 is Defective Vcc No Power
o Power ZD950, ZD951 are Defective
s Defective

6.3 VA No Power VA No Power


52 is Defective
D952 is Defective
13 VA No Power
13 VA No Power D953 is Defective
D953 is Defective

4-3. Service hint (Any picture / Remark)

FR950

ZD950
CN901
ZD951
< SMPS board top view >

2-29
ONE POINT REPAIR GUIDE
5. NO POWER PROBLEM
No power problem occurs when you power on the unit.

5-1. Solution
Replace X100, IC105, IC101 on MAIN board.

5-2. How to troubleshoot (Countermeasure)


1) Check X100 (Crystal). --> If it does not oscillate, change X100.
2) Check IC105 (Reset IC). --> If its output voltage is not more than + 2.7 V, change IC105.
3) Check IC101 (Micom IC).
--> After Power is ON if the pin63 of IC101 is not ‘High’, change IC101. But, the new Micom IC need to
write program.

5-3. Service hint (Any picture / Remark)

X100

IC101

IC105

< MAIN board top view >

2-30
ONE POINT REPAIR GUIDE
6. SPEAKER NO AUDIO OUTPUT
No audio output problem occurs when you power on the unit.

6-1. Solution
Reassemble AMP IC heat-sink, replace IC101 on MAIN board.

6-2. How to troubleshoot (Countermeasure)


1) Reassemble AMP IC heat-sink (heat-sink screw must be assembled tightly).
2) Still NG, please check CN902 pin1, 2, 3 (26 V or 31 V).
3) If it is not appear VCC, change SMPS board.
4) After changing it, if VCC is still NG, check CN901 pin8 (P-CTRL).
5) CN901 pin8 VCC is not appear, change IC101 (Micom IC).

6-3. Service hint (Any picture / Remark)

AMP IC heatsink

IC101

< AMP board top view > < MAIN board top view >

CN901

CN902

< SMPS board top view >

2-31
ONE POINT REPAIR GUIDE
7. USB NO DETECT
When USB insert, USB no detect on the unit.

7-1. Solution
Resoldering FL500 on MAIN board.
Replace JK2D3 on JACK board.
Replace IC500 on MAIN board.

7-2. How to troubleshoot (Countermeasure)


1) Please check the soldering status of FL500 on MAIN board.
2) Still NG, Please check CN102 on MAIN board. --> pin 8, 9 : 5 V
3) If it is ok, replace JK2D3 (USB Jack) on JACK board.
4) After changing it, if still NG, check IC500 (MPEG IC) on MAIN board.

7-3. Service hint (Any picture / Remark)

IC500

FL500

CN102
< MAIN board top view > < MAIN board bottom view >

JK2D3

< JACK board top view >

2-32
ONE POINT REPAIR GUIDE
8. NO BOOTING
When you turn on your set, it will display “Hello” or “Please wait” message continuously on front
panel, and it will not boot-up normally.

8-1. Solution
Replace X500 on MAIN board.

8-2. How to troubleshoot (Countermeasure)


1) Please check the soldering status of 27 MHz crystal (X500).
2) Please check the frequency of 27 MHz crystal (X500).
3) If the crystal doesn’t oscillate, replace X500.
4) After changing it, if the set is still not booting, replace MAIN Board.

8-3. Service hint (Any picture / Remark)

X500

< MAIN board top view >

2-33
ONE POINT REPAIR GUIDE
9. DISC NO READING
When you put in the disc to the set, it can’t read the disc.

9-1. Solution
Re-insert FFC cable on MAIN board, replace MD Assembly.

9-2. How to troubleshoot (Countermeasure)


1) Please check Disc region code if it is DVD.
2) Please check connector MAIN board and MD assembly (CN400 and CN401).
3) If two connectors are abnormal, re-insert the FFC cables.
4) If two connectors are normal, change MD assembly.
5) If changed MD is abnormal, check IC400 (Motor IC).

9-3. Service hint (Any picture / Remark)

CN400 CN401

< MAIN board top view >

IC400

< MAIN board bottom view >

2-34
ONE POINT REPAIR GUIDE
10. NO VIDEO OUTPUT COMPOSITE
When you turn on your set, it will display no image but the device is working.
It can’t just display analog image (Composite).

10-1. Solution
Replace L303, R3P4 on MAIN board.

10-2. How to troubleshoot (Countermeasure)


1) Please check analog video output of JK304.
2) Please check L303, R3P4 analog video output.

10-3. Service hint (Any picture / Remark)

JK304

L303
R3P4

< MAIN board top view >

2-35
ONE POINT REPAIR GUIDE
11. NO BOOTING
When you turn on your set, it will just display function name (DVD / CD or USB…etc) and it will
not boot-up normally.

11-1. Solution
Replace IC500, IC503, IC504 on MAIN board.

11-2. How to troubleshoot (Countermeasure)


1) Please check IC500 pin44 (DVD RESET) when power on.
2) Please check IC500 Vcc12, Vcc33.
3) Please check IC504 interface with IC500 (MPEG IC).
4) Please check IC503 interface with IC500 (MPEG IC).

11-3. Service hint (Any picture / Remark)

IC503
IC500

IC504

< MAIN board top view > < MAIN board bottom view >

2-36
DETAILS AND WAVEFORMS ON SYSTEM TEST AND DEBUGGING
1. SYSTEM 27 MHz CLOCK, RESET, FLASH R/W SIGNAL
1) MT1389FE/GH main clock is at 27 MHz (X500).

2) MT1389FE/GH reset is high active.

2
3.3 V
2

1.2 V
3
DVD_RESET
4

3 IC101

IC400
4

2-37
3) Flash R/W enable signal during download (Downloading).

SF_DI
5

SF_DO
6
6

2. SDRAM CLOCK

1) MT1389FE/GH main clock is at 27 MHz (X500).


DCLK = 93MHz, Vp-p=2.2, Vmax=2.7V

SDCLK

7
7

2-38
3. VIDEO PART (100% FULL COLOR-BAR)

CVBS_OUT

2-39
4. HDMI PART

9 10

HDMI_SDA HDMI_SCL

11 12

HDMI_CLK HDMI_DATA

9
10

11

12

2-40
5. SERVO OPEN/CLOSE SIGNAL

1) Tray open/close waveform 2) Tray close waveform

OPENSW OPENSW
13
13
CLOSESW CLOSESW
14

14
OPEN OPEN
15 15

CLOSE CLOSE
16 16

3) Tray open waveform

13
13 14
OPENSW

CLOSESW

CN401
14
OPEN
15
CLOSE

16

15

16

2-41
4) Sled control related signal (No disc condition)

SLD
17 IC400
17
M-STBY
18
SL+

19

SL-
20

18

19
20

2-42
5) Lens control related signal (No disc condition)

FOD
21 21

F+
22
IC400

F-
23

23
22

6) Laser power control related signal IC500


(No disc condition)

MDI
24
DVDLD
25

26
CDLD
26

24
25

2-43
7) Disc type judgement waveforms

F+
27

PU_DET
28

29

RF
27 IC400

DVD
IC500

F+
27

PU_DET
28

28

RF
29
DVD 28 : This signal can see using special debug program

29

2-44
F+
30

PU_DET
31

32
RF
30 IC400

CD
IC500

F+ 30

PU_DET
31

31

RF
32

CD 31 : This signal can see using special debug program

32

2-45
8) Focus on waveforms IC500

PU_DET
33

FOD
34
F+
35
33
F-
36

DVD 33 : This signal can see using special debug program

34
PU_DET
33

FOD 34 IC400

F+ 35

F-
36

CD

36
35

2-46
9) Spindle control waveforms (No disc condition)

SPIND
37
SP-
38

SP+
39

37

38
39

2-47
10) Tracking control related signal (System checking)

IC500
PU_DET
PU_DET
40
TRO TRO
41

T- T-
42
T+ T+
43
40

DVD

40 : This signal can see using special debug program


PU_DET
PU_DET
40

TRO TRO
41

T- T-
42
T+ T+
43

CD

41

42
43

2-48
WIRING DIAGRAM

HDMI OPT RCA JACK

TUNER
FAN SPEAKER JACK

CN106 2 Pin
AMP PCB
CN100 18 pin FFC

24 Pin FFC
24 Pin FFC
CN105

CN600
CN400
CN401
23 Pin FFC
10 Pin FFC

MAIN PCB 14

Pin Harness
CN103
CN102
12 Pin FFC CN601
8 Pin B to B
CN902
SYS Power
SMPS PCB
MD

14 Pin Harness
CN901
12 Pin FFC CN2A3 AMP Power

USB MIC PCB 18 pin FFC FRONT PCB


CN305
CLOCK DISPLAY BUTTON KEY FUNCTION
MIC MIC PTB USB

2-49 2-50
BLOCK DIAGRAMS
1. OVERALL BLOCK DIAGRAM

AMP_PDN, SD, OTW


HDMI Out MP_HDMI SCL-SDA, TX_MPEG 9.8304 MHz
FR, FL
TAS5612L/
EEPROM TAS5614L
CVBS Out SANYO
Composite 19.2 MHz
SPI_DO,DI,CLK,CE MICOM
100pin I2C RR, RL
CVBS I2S PWM
V_SW Modulator TAS5612L/
I2C, UART,
SPI PS9860 TAS5614L
NLASB3157

SPDIF 24.576 MHz C, W


Optical IN TAS5612L/
TAS5614L
I2S
SPDIF
DIR MTK1389GH 27 MHz AMP
CS8422 (176 PIN)
BT_RX Block - 1000 W use TAS5612LA
OPTION - 1200 W use TAS5614LA
DIR_I2S

BT_ L/R
BT_TX
Serial Flash
A_TUNER I2S 4 MBytes
Tuner SFCL,SFDA OPTION
EEPROM

VFD DO, CLK, RST


ADC 16 kbit
A_AUX SCL,SDA
Aux in I2C
CS5346 SDRAM
UART 128 Mbit
DMA,DB

TRD, FOD, A,B,C,D,E,F,RF


A_PTB USB/MIC SLD, SPD, MAIN
Portable LOAD,TILT
Block Block FRONT Block
Motor
D+,D- Driver OPU
USB S3053
BUTTON KEY

MIC S4308
A_MIC MD

2-51 2-52
2. AUDIO PATH BLOCK DIAGRAM

FR, FL
TAS5612L/
A_BT_TX TAS5614L
19.2 MHz
OPTION
I2C
BT_L/R RR, RL
PWM
BT_TX NJM4580
Modulator TAS5612L/
LRCK
PS9860 TAS5614L
BCLK
BT_RX

ADATA0,1,2
24.576 MHz C, W

MCLK TAS5612L/
I2C
TAS5614L
BT_SPDIF DIR BCLK
CS8422 LRCK AMP
AMP
OP_SPDIF
Optical IN Block - 1000 W use TAS5612LA
MASTER Block - 1200 W use TAS5614LA
DIR_BCLK
DIR_LRCK

SPDATA

ADATA0,1,2

DIR_DATA
A_TUNER MCLK MCLK
Tuner
ADC
I2C
CS5346
A_AUX
Aux in SLAVE MTK1389GH
(176 PIN)
A_PTB

BCLK
LRCK
ADATA0,1,2

27 MHz
Portable
A_MIC
MIC S4308
UART
MAIN
USB/MIC Block Block
2-53 2-54
IMPORTANT SAFETY NOTICE COMPONENTS ARE SHADED ON THE SCHEMATIC NOTE :
FOR EASY IDENTIFICATION. 1. Shaded( ) parts are critical for safety. Replace only

CIRCUIT DIAGRAMS
WHEN SERVICING THIS CHASSIS, UNDER NO THIS CIRCUIT DIAGRAM MAY OCCASIONALLY DIFFER with specified part number.
CIRCUMSTANCES SHOULD THE ORIGINAL DESIGN BE FROM THE ACTUAL CIRCUIT USED. THIS WAY, 2. Voltages are DC-measured with a digital voltmeter
MODIFIED OR ALTERED WITHOUT PERMISSION IMPLEMENTATION OF THE LATEST SAFETY AND during Play mode.
1. SMPS CIRCUIT DIAGRAM FROM THE LG CORPORATION. ALL COMPONENTS
SHOULD BE REPLACED ONLY WITH TYPES IDENTICAL
PERFORMANCE IMPROVEMENT CHANGES INTO
THE SET IS NOT DELAYED UNTIL THE NEW SERVICE
TO THOSE IN THE ORIGINAL CIRCUIT. SPECIAL LITERATURE IS PRINTED.

FLD No Power Vcc No Power


12 D950 is Defective Vkk No Power ZD950, ZD951 are Defective
D951 is Defective
No Power
BD901 is Defective
No Power
D911 is Defective
11

6.3 VA No Power
10 D952 is Defective

13 VA No Power
D953 is Defective

7 3.7 VA No Power
S/W Error Switching Error D918 is Defective
IC901, IC902 are Defective
PC900, IC952 are Defective

6 No AMP Power
PC901, Q901 are Defective

5 No Power Vcc No Power


F901 is Defective D955 is Defective

2
Switching Error
PC902, IC953 are Defective
Warning
Parts that are shaded are critical with
respect to risk of fire or electrical shock.

1
SMPS
EAX64755403, Rev1.0(0)
2013. 04. 02
A B C D E F G H I J K L M N O P Q R S T

2-55 2-56
2. MAIN - MPEG CIRCUIT DIAGRAM

12

11

10

6
9
10
9
5

11
8
12

1
40
33
4
31
7
28
26

24
2 25

1
MPEG
WAVEFORM
EAX65124802(#1), Rev1.0(0)
NUMBER
2013. 04. 02
A B C D E F G H I J K L M N O P Q R S T

2-57 2-58
3. MAIN - SERVO CIRCUIT DIAGRAM

12

11

10
32
29

21 18
34
9 41
17

15
8

16
7
37

6 19 38
20 39
23 42
22 43
36
30 27
35
5
13
14

1
WAVEFORM SERVO
NUMBER EAX65124802(#3), Rev1.0(0)
2013. 04. 02
A B C D E F G H I J K L M N O P Q R S T

2-59 2-60
4. MAIN - I/O CIRCUIT DIAGRAM

12

11

10

1
I/O
EAX65124802(#4), Rev1.0(0)
2013. 04. 02
A B C D E F G H I J K L M N O P Q R S T

2-61 2-62
5. MAIN - MICOM CIRCUIT DIAGRAM

12

11

10

5
4

1
MICOM
WAVEFORM
EAX65124802(#5), Rev1.0(0)
NUMBER
2013. 04. 02
A B C D E F G H I J K L M N O P Q R S T

2-63 2-64
6. MAIN - I/O JACK CIRCUIT DIAGRAM

12

11

10

1
I/O JACK
WAVEFORM
EAX65124802(#6), Rev1.0(0)
NUMBER
2013. 04. 02
A B C D E F G H I J K L M N O P Q R S T

2-65 2-66
7. AMP - PWM CIRCUIT DIAGRAM

12

11
2

10

1
WAVEFORM PWM
NUMBER EAX65033801(#2) Rev1.7(7)
2013.01.21
A B C D E F G H I J K L M N O P Q R S T

2-67 2-68
8. AMP - AMP CIRCUIT DIAGRAM

12

11

10

1
AMP
EAX65033801(#2) Rev1.7(7)
2013.01.21
A B C D E F G H I J K L M N O P Q R S T

2-69 2-70
9. JACK CIRCUIT DIAGRAM

12

11

10

1
JACK
EAX65085901, Rev1.0(1)
2012. 12. 27
A B C D E F G H I J K L M N O P Q R S T

2-71 2-72
10. FRONT CIRCUIT DIAGRAM

12

11

10

1
FRONT
EAX65053801 Rev1.4(4)
2013.01.03
A B C D E F G H I J K L M N O P Q R S T

2-73 2-74
CIRCUIT VOLTAGE CHART
1. ICs
Location Spec. Range EE Mode Margin Playback Margin Location Spec. Range EE Mode Margin Playback Margin
Pin No. Spec. (V) Pin No. Spec. (V)
Pin No. (V) (V) (V) Mode (V) (V) Pin No. (V) (V) (V) Mode (V) (V)
IC100 EEPROM MICOM (M24C16) 140 (DACVDDB) 3.3 3.1~3.6 3.31 0.01 3.31 0.01
8 (VCC) 3.3 2.5~5.5 3.45 0.15 3.45 0.15 142 (DACVDDA) 3.3 3.1~3.6 3.31 0.01 3.29 -0.01
IC101 AUDIO MICOM (LC87F5NC8A) 151 (AADVDD) 3.3 3.1~3.6 3.32 0.02 3.31 0.01
14 (VDD) 3.3 2.8~5.5 3.47 0.17 2.68 -0.62 152 (APLLVDD3) 3.3 3.1~3.6 3.32 0.02 3.31 0.01
40 (VDD) 3.3 2.8~5.5 3.47 0.17 2.74 -0.56 163 (ADACVDD1) 3.3 3.1~3.6 3.32 0.02 3.31 0.01
55 (VDD) 3.3 2.8~5.5 3.47 0.17 2.7 -0.6 164 (ADACVDD2) 3.3 3.1~3.6 3.32 0.02 3.31 0.01
89 (VDD) 3.3 2.8~5.5 3.48 0.18 2.74 -0.56 165 (AVDD12_1) 1.2 1.1~1.3 1.23 0.03 1.24 0.04
IC102 LDO Regulator 3.3V (TJ3966) IC502 EEPROM (M24C16)
1 (VCC) 3.7 4.3~12 3.72 0.02 3.71 0.01 8 (VCC) 3.3 2.5~5.5 3.3 0.00 3.31 0.01
IC103 LDO Regulator 5V (LM27152) IC503 SDRAM
1 (VCC) 6 4.3~12 5.94 -0.06 5.72 -0.28 1 (VDD) 3.3 2.0~3.6 3.35 0.05 3.32 0.02
IC200 ADC (CS5346) 3 (VDD) 3.3 2.0~3.6 3.35 0.05 3.32 0.02
5 (VLC) 3.3 3.13~5.25 3.35 0.05 3.33 0.03 9 (VDD) 3.3 2.0~3.6 3.35 0.05 3.31 0.01
14 (VA) 5 4.75~5.25 5.22 0.22 5.22 0.22 14 (VDD) 3.3 2.0~3.6 3.35 0.05 3.32 0.02
36 (VLS) 3.3 3.13~5.25 3.34 0.04 3.33 0.03 27 (VDD) 3.3 2.0~3.6 3.35 0.05 3.36 0.06
46 (VD) 3.3 3.13~3.47 3.32 0.02 3.32 0.02 43 (VDD) 3.3 2.0~3.6 3.35 0.05 3.36 0.06
IC201 DIR (CS8422) 49 (VDD) 3.3 2.0~3.6 3.35 0.05 3.34 0.04
3 (Vcc33) 3.3 1.71-5.25 3.38 0.08 3.29 -0.01 IC504 FLASH
19 (V_REG) 3.3 1.71-5.25 3.38 0.08 3.29 -0.01 8 (VDD) 3.3 2.3~3.6 3.3 0.00 3.32 0.02
IC301 VFD DRIVER (MC3401) IC600 LDO 12V (LM37102)
13 (VDD) 3.3 3.0~5.5 3.37 0.07 3.32 0.02 2 (Vin) 14 0.3-20 13.01 -0.99 12.97 -1.03
30 (VEE) VDD-35~0 IC601 LDO 3.3V (LM37102)
43 (VDD) 3.3 3.0~5.5 3.37 0.07 3.32 0.02 2 (Vin) 3.7 0.3-20 3.71 0.01 3.65 -0.05
IC400 MOTOR DRIVER (S3053) IC602 PWM IC (PS9860)
8 (VCC1) 5 4.3~13.2 5.21 0.21 5.25 0.25 17 (Vdd_IO) 3.3 2.97-3.63 3.23 -0.07 3.24 -0.06
19 (VCC2) 5 4.3~VCC1 5.21 0.21 5.25 0.25 34 (VIN33) 3.3 2.97-3.63 3.23 -0.07 3.24 -0.06
IC500 MPEG (MT1389GH) 43 (Vdd_IO) 3.3 2.97-3.63 3.23 -0.07 3.24 -0.06
1 (AVDD12_2) 1.2 1.1~1.3 1.2 0.00 1.24 0.04 52 (Vdd_IO) 3.3 2.97-3.63 3.23 -0.07 3.24 -0.06
2 (AVDD33_1) 3.3 3.1~3.6 3.37 0.07 3.31 0.01 66 (VIN33) 3.3 2.97-3.63 3.23 -0.07 3.24 -0.06
12 (AVDD33_2) 3.3 3.1~3.6 3.37 0.07 3.31 0.01 IC700 AMPLI IC (TAS5624)
22 (VDD33_USB) 3.3 3.1~3.6 3.36 0.06 3.35 0.05 2 (Vdd) 12 0.3 - 13.2 12.01 0.01 11.98 -0.02
25 (VDD12_USB) 1.2 1.1~1.3 1.23 0.03 1.24 0.04
38 (DVDD33) 3.3 3.1~3.6 3.36 0.06 3.35 0.05
57 (DVDD33) 3.3 3.1~3.6 3.37 0.07 3.3 0
67 (DVDD33) 3.3 3.1~3.6 3.36 0.06 3.32 0.02
79 (DVDD12) 1.2 1.1~1.3 1.23 0.03 1.23 0.03
92 (DVDD33) 3.3 3.1~3.6 3.37 0.07 3.33 0.03
101 (DVDD33) 3.3 3.1~3.6 3.37 0.07 3.31 0.01
109 (DVDD12) 1.2 1.1~1.3 1.23 0.03 1.24 0.04
114 (AVDD33_VPLL) 3.3 3.1~3.6 3.31 0.01 3.34 0.04
119 (AVDD12_C) 1.2 1.1~1.3 1.23 0.03 1.25 0.05
125 (AVDD12_D) 1.2 1.1~1.3 1.23 0.03 1.25 0.05
134 (DVDD33) 3.3 3.1~3.6 3.31 0.01 3.34 0.04
135 (DACVDDC) 3.3 3.1~3.6 3.31 0.01 3.34 0.04

2-75 2-76
2. CAPACITORS
EE Mode Playback Standby
Location No. Value & Spec. Voltage_Spec. Remark
Positive (+) Negative (-) Positive (+) Negative (-) Positive (+) Negative (-)
C123 100uF 20% 6.3V 6.3V 3.326 0 3.343 0 0 0
C304 47uF 20% 50V 50V 0.00 -22.70 0.00 -22.94 0 0
C411 100uF 20% 6.3V 6.3V 1.223 0 1.202 0 0 0
C415 220uF 20% 6.3V 6.3V 5.157 0 5.177 0 0 0
C701 470uF 20% 50V 50V 26.87 0 26.88 0 3.204 0 Volume below 30
C732 470uF 20% 50V 50V 26.87 0 26.88 0 3.204 0 Volume below 30
C734 470uF 20% 50V 50V 26.87 0 26.88 0 3.204 0 Volume below 30
C765 470uF 20% 50V 50V 26.87 0 26.88 0 3.204 0 Volume below 30
C767 470uF 20% 50V 50V 26.87 0 26.88 0 3.204 0 Volume below 30
C798 470uF 20% 50V 50V 26.87 0 26.88 0 3.204 0 Volume below 30

2-77 2-78
PRINTED CIRCUIT BOARD DIAGRAMS
1. SMPS P. C. BOARD
(TOP VIEW) (BOTTOM VIEW)
NOTE) Warning
Parts that are critical with respect to risk
of fire or electrical shock.

2-79 2-80
2. MAIN P. C. BOARD
(TOP VIEW) (BOTTOM VIEW)

2-81 2-82
3. AMP P. C. BOARD
(TOP VIEW) (BOTTOM VIEW)

2-83 2-84
4. JACK P. C. BOARD
(TOP VIEW) (BOTTOM VIEW)

2-85 2-86
5. FRONT P. C. BOARD
(TOP VIEW) (BOTTOM VIEW)

2-87 2-88
SECTION 3
CABINET & MAIN CHASSIS

CONTENTS

EXPLODED VIEWS ......................................................................................................................................... 3-3


1. CABINET AND MAIN FRAME SECTION ................................................................................................. 3-3
2. DECK MECHANISM SECTION ................................................................................................................ 3-5
3. PACKING ACCESSORY SECTION ......................................................................................................... 3-7
4. SPEAKER SECTION ................................................................................................................................ 3-8
4-1. CENTER SPEAKER ............................................................................................................................ 3-8
4-2. FRONT / REAR SPEAKER ................................................................................................................. 3-9
4-3. PASSIVE SUBWOOFER ................................................................................................................... 3-10

3-1
MEMO

3-2
EXPLODED VIEWS
1. CABINET AND MAIN FRAME SECTION
NOTES) THE EXCLAMATION POINT WITHIN AN
EQUILATERAL TRIANGLE IS INTENDED
TO ALERT THE SERVICE PERSONNEL
TO THE PRESENCE OF IMPORTANT
SAFETY INFORMATION IN SERVICE
LITERATURE.

462 OPTIONAL PART

468 250

B 462
H E

CABLE3

462
468
468 CABLE2
A43 A
H
G 462
A46 468
281 A50

MAIN 468
JACK
A
A41 B F
E
D
273 F A45
265
470
CABLE1
465 D

CN901
G 468 AMP
260
I
465
468
SMPS 468
465

320 A47

261 300
261

263 A44
I
261
MEMO
2. DECK MECHANISM SECTION

1439

1002
A001

1005 1001

1026 1003 1004

1030
1024
1437

1437

1024
1024
1012
1049
1437

1013 1016 1015 1024

1020

1011

A006

1019 1043

1018
1045
1439 A005
3. PACKING ACCESSORY SECTION

801 Owner’s manual 808 Battery

801S Song book 825 FM antenna

827 Microphone ON

832 Karaoke disk

900 Remote control

804 Bag

803 Packing
803 Packing

802 Box, Master

Speaker cables
WIRE80 Front Left
WIRE81 Front Right
WIRE70 Center
WIRE60 Rear Left
WIRE61 Rear Right
4. SPEAKER SECTION
4-1. CENTER SPEAKER

A700
4-2. FRONT / REAR SPEAKER

A800

A800T

850

A800M
A800B

850
4-3. PASSIVE SUBWOOFER

A900