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DAFTAR ISI

DAFTAR ISI .................................................................................................... i


DAFTAR TABEL ............................................................................................ iii
DAFTAR GAMBAR ........................................................................................ iv
DAFTAR LAMPIRAN .................................................................................... v
BAB I PENDAHULUAN

1.1 Latar Belakang .................................................................................... 1


1.2 Tujuan Penelitian ................................................................................ 2
1.3 Manfaat Penelitian .............................................................................. 3
1.4 Ruang Lingkup ................................................................................... 3

BAB II TINJAUAN PUSTAKA

2.1 Produk ................................................................................................ 4


2.2 Klasifikasi Produk ............................................................................. 4
2.3 Poduk Cacat ....................................................................................... 5
2.4 Kualitas .............................................................................................. 5
2.5 Perbaikan kualitas .............................................................................. 6
2.6 Analisis Ragam (Analysis of Variance) ............................................. 7
2.6.1 Analisis Ragam Duaarah Tanpa Interaksi (KlasifikasiDuaArah) 7
2.7 Metode DMAIC ( define, measure, analyze, improve, control ) ....... 13
2.7.1 Define (fase menentukan masalah) .......................................... 13
2.7.2 Measure (pengukuran) ............................................................. 13
2.7.3 Analyze (analisis) .................................................................... 14
2.7.4 Improve (perbaikan)................................................................. 15
2.7.5 Control (pengendalian) ............................................................ 15

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BAB III METODOLOGI PENELITIAN

3.1 Data ..................................................................................................... 21


3.2 Tahapan Analisis ................................................................................ 21

BAB IV HASIL DAN PEMBAHASAN ......................................................... 25

4.1 Data Pengamatan ................................................................................ 25


4.2 Define (Mendefinisikanmasalah) ........................................................ 25
4.3 Fase Measure ...................................................................................... 26
4.3.1 Anova Dua Arah Tanpa Interaksi .............................................. 26
4.4 Analyze................................................................................................ 30
4.4.1 Diagram Pareto .......................................................................... 30
4.4.2 Diagram Sebab Akibat ............................................................... 34
4.5 Improve (Peningkatan)........................................................................ 37
4.6 Control (tahappengendalian ) ............................................................. 38

BAB V PENUTUP

5.1 Kesimpulan ........................................................................................ 39

5.2 Saran ................................................................................................... 39

DAFTAR PUSTAKA ...................................................................................... 41

LAMPIRAN ...................................................................................................... 43

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DAFTAR TABEL

1. Klasifikasi Dua Arah .................................................................................... 7


2. Analisis Ragam bagi Klasifikasi Dua-Arah dengan Satu Pengamatan per
Sel................................................................................................................. 12
3. Data jenis produk dan jenis kecacatan tahun 2016 ..................................... 25
4. Tabel Tabulasi data ..................................................................................... 27
a. Perhitungan ............................................................................................... 27
b. Menentukan nilai kuadrat tengah (KT) .................................................... 29
c. Menentukan nilai F hitung untuk pengujian kolom ................................. 29
5. perhitungan Analisis Ragam Dua Arah ....................................................... 30
6. Hasil perhitungan kecacatan Diagram Pareto jenis tas ................................ 31

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DAFTAR GAMBAR

1. Gambar 1. Fase-fase DMAIC ..................................................................... 15


2. PetaKendala c ............................................................................................... 15
3. Diagram Pareto............................................................................................. 17
4. Diagram SebabAkibat .................................................................................. 18
5. GrafikKendali c ........................................................................................... 17
6. Diagram sebabAkibat ................................................................................... 19
7. Diagram TahapMetodePenelitian................................................................. 21
8. KecacatanProdukdalamjenistas .................................................................... 32
9. Kecacatanproduksidalamjeniskecacatan ...................................................... 32
10. Diagram UCL dan LCL .............................................................................. 33
11. Penyebabkecacatanproduksibahan ............................................................... 34
12. Penyebabkecacatansobek ............................................................................. 35
13. penyebabkecacatankuranglem...................................................................... 35
14. Penyebabkecacatankotor .............................................................................. 36

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DAFTAR LAMPIRAN

1. Hasil Output Pada Minitab dalamUjiAnovaDuaArah ............................... 44


2. Hasil Output Software SPSS dalamujiTukey............................................. 44
3. Hasilperhitunganbataskendali .................................................................... 46
4. PerhitunganmenggunakanMicrosoft Excel................................................. 47
5. Tabel F ...................................................................................................... 48
6. Kecacatanselama 1 tahun ........................................................................... 48