CONTOH 1

Receptionist: Good afternoon, Sir. Welcome to Houston Hotel. How can we help you?
(Selamat siang, Pak. Selamat datang di Houston Hotel. Ada yang bisa dibantu?)
Mr. Jimmy: Good afternoon. Do you have any rooms available for today?
(Selamat siang. Apakah ada kamar yang tersedia untuk hari ini?)
Receptionist: I am so sorry, Sir. We do not have any rooms available for today.
(Maaf, Pak. Kami tidak memiliki kamar kosong untuk hari ini)
Mr. Jimmy: What about tomorrow morning? Is someone going to check-out?
(Bagaimana dengan besok pagi? Adakah seseorang yang akan check-out?)
Receptionist: I will check it. Please wait, Sir. Yes, there are two people. We already asked
them and they said they will check-out tomorrow morning. Would you like a room with
single bed or twin beds?
(Saya akan mengeceknya. Mohon tunggu, Pak. Ya, ada dua orang. Kami sudah
menghubunginya dan mereka berkata akan check-out besok pagi. Apakah Anda ingin
kamar dengan tempat tidur single atau twin?)
Mr. Jimmy: Hmm that is good. A single bed, please.
(Hmm baiklah. Tempat tidur single)
Receptionist: All right, Sir. Your room will be Rp 300.000,00 per night. May I see your ID
card, please?
(Baiklah, Pak. Kamar Anda seharga Rp 300.000,00 per malam. Bolehkah saya melihat
kartu identitas Anda?
Mr. Jimmy: Here it is, and I want to pay with credit card. Here it is.
(Ini dia dan saya ingin membayar dengan kartu kredit. Ini dia)
Receptionist: Yes, Sir. Thank you. Would you please fill out this form?
(Iya, Pak. Terima kasih. Tolong isi form ini Pak)
Mr. Jimmy: Okay, no problem.
(Oke, tidak masalah)
Receptionist: All right. Thank you, Sir. We processed your information. Your room will
be room 232 on the second floor.
(Baiklah. Terima kasih, Pak. Kami memproses informasi Anda. Kamar Anda adalah
kamar 232 di lantai kedua)
Mr. Jimmy: Okay. Thank you.
(Oke. Terima kasih)
Receptionist: My pleasure, Sir. Good afternoon.
(Sama-sama, Pak. Selamat siang)
CONTOH 2
Receptionist: Good morning, Madam. Welcome to Harrington Hotel.
(Selamat pagi, Bu. Selamat datang di Harrington Hotel)
Mrs. Elis: Good morning.
(Selamat pagi)
Receptionist: How may I help you, Madam?
(Ada yang bisa saya bantu?)
Mrs. Elis: I would like to make a reservation for the second weekend on next month, September. Do you
have any vacancies?
(Saya ingin memesan kamar untuk akhir pekan kedua bulan depan, bulan September. Apakah ada kamar
tersedia?)
Receptionist: All right Madam, please wait a moment. Let me check it for you.Yes Madam, there are
several rooms available on the second weekend on September. Could you tell me the exact date of your
arrival?
(Baiklah Bu, tolong tunggu sebentar. Saya akan mengeceknya. Iya Bu, ada beberapa kamar tersedia di
akhir pekan kedua bulan September. Dapatkah Anda memberitahu saya tanggal kedatangan Anda?)
Mrs. Elis: On September 10th.
(Tanggal 10 September)
Receptionist: How long will you be staying, Madam?
(Berapa lama Anda akan tinggal, Bu?)
Mrs. Elis: 3 days.
(Tiga hari)
Receptionist: All right, Madam. How many people is the reservation for?
(Baiklah, Bu. Untuk berapa orangkah?)
Mrs. Elis: There will be my husband, my two children, and me. So, I want to reserve two rooms.
(Saya akan bersama suami dan kedua anak saya. Jadi saya ingin memesan dua kamar)
Receptionist: Yes, Madam. Would you like a room with twin beds or a double bed?
(Iya, Bu. Apakah Anda ingin kamar dengan tempat tidur twin atau double?)
Mrs. Elis: A double bed for each room, please.
(Tempat tidur double untuk setiap kamar)
Receptionist: All right, Madam. Would you like to have rooms with a view of the mountain and a lake?
(Baiklah, Bu. Apakah Anda ingin kamar dengan pemandangan gunung dan danau?)
Mrs. Elis: If those type of rooms are available, I would like to have such rooms.
(Jika kamar tersebut tersedia, saya ingin kamar tersebut)
Receptionist: All right, Madam. Each room is Rp 400.000,00 per night. What name will the reservation be
listed, Madam?
(Baiklah, Madam. Setiap kamar seharga Rp 400.000,00 per malam. Ini pemesanan atas nama siapa, Bu?)
Mrs. Elis: Adam Linton. And here is my husband’s credit card for the payment.
(Adam Linton. Dan ini kartu kredit suami saya untuk pembayaran)
Receptionist: Thank you. May I have your name?
(Terima kasih. Bolehkah saya tahu nama Anda?)
Mrs. Elis: My name is Elis Linton.
(Nama saya Elis Linton)
Receptionist: All right, Mrs. Linton. Your reservation has been made for the 10th September. Check-in is
at 9 A.M.
(Baiklah, Ibu Linton. Pemesanan Anda telah dibuat untuk tanggal 10 September. Check-in pada pukul 9
pagi)
Mrs. Elis: Okay, thank you.
(Ok, terima kasih)
Receptionist: My pleasure. See you in September, Mrs. Linton. Have a nice day.
(Sama-sama. Sampai jumpa di bulan September, Ibu Linton. Semoga hari Anda menyenangkan)
Mrs. Elis: Sure, thank you.
(Tentu, terima kasih)